Related
This may have been addressed, but I've searched and searched. A search of "Activesync" on this forum turns up 17 threads, none of which address this annoyance.
So, is there any way to keep Activesync from randomly starting on the phone, when not actually sync'd? Also, should I even be concerned about it, considering battery drain (activesync running for no reason, possibly draining battery?)
The wife and I both have Tilts, stock roms with a few plug-ins. Her "activesync" seems to turn on more often, for no reason. We've noted that her battery drains faster than mine, though it may be coincidence (both of our devices have essentially the same programs / stuff on them).
It just gets annoying finding Activesync running on the phone when not in use. Can it be set to only come on when needed (actually sync'd), and does it really matter?
Thanks in advance for answers. I swear I've looked guys, I just don't find this addressed here, and I know how annoying it is to answer the same questions over and over.
Yeah, there are at least 2 things that cause Activesync to start automatically. the first obvious one is if you have an Exchange Server account, because it will start to sync with the server. The second is having the Automatic Time Zone update turned on, which is under Settings > Phone > Time Zones. Uncheck the box on that panel and it should stop Activesync from starting (unless there's something else I don't know of that causes it). For what it's worth, I don't think it's that big a battery drain, in comparison to 3G, wifi, GPS, etc. or even just talking on the phone.
Thanks snoogin! We'll try that and see what happens. I know that the time auto update is checked as "on" right now, so that's probably the culprit. I didn't think it would drain the battery that much, but was curious. I'll write back here with my observations on overall battery drain.
Again, thanks!
drain
I notice my active sync keep running also...i thinking it drained my battery...lol
How does automatic change time zone and clock work? like how does it know where i am at to change??? sorry for the stupid question but just wondering.
len2livewithit, it knows based on your SIM card.
My phone will automatically switch to German time zone when I switch on my cell phone in Munich, same when I come back home.
I think its called GSM SIM data. You can turn it off.
I've had 2 problems with my G1, one of which for quite a while.
Starting off with the most severe and recent one, my phone has been randomly draining by data connection while I'm asleep. A couple of weeks ago, I woke up with my 3G turned off because I had reached my limit. As soon as I check my Netcounter, it seems like transfers up to 250MB had been made. But the phone was lying idle on my stand! I have no idea why this may happen and I believe I have a log that may have the problem included within.
As for my long lasting problem, my girlfriend has been complaining my phone sends her repeat message countless times, at random times. Sometimes 3 at a time, sometimes just 1.
I have no idea why this is happening either, but since I have free texts, I've been ignoring the problem so far.
Hope some of you can help me out with these.
Thanks!
SmoothMarx said:
I've had 2 problems with my G1, one of which for quite a while.
Starting off with the most severe and recent one, my phone has been randomly draining by data connection while I'm asleep. A couple of weeks ago, I woke up with my 3G turned off because I had reached my limit. As soon as I check my Netcounter, it seems like transfers up to 250MB had been made. But the phone was lying idle on my stand! I have no idea why this may happen and I believe I have a log that may have the problem included within.
As for my long lasting problem, my girlfriend has been complaining my phone sends her repeat message countless times, at random times. Sometimes 3 at a time, sometimes just 1.
I have no idea why this is happening either, but since I have free texts, I've been ignoring the problem so far.
Hope some of you can help me out with these.
Thanks!
Click to expand...
Click to collapse
For the first problem, hit menu->settings->accounts and sync -> turn off background data and autosync. Your phone automatically syncs your information with your google account, including gmail, contacts, calendar, market, etc. By turning this off your phone will no longer automatically update that, so make sure that you turn it on when using wifi every once in a while so you don't waste your data.
As for the second problem I have no idea, but I too noticed it does that sometimes.
Well, usually I'm not too concerned about data limits because my monthly limit is 300MB, more than acceptable for a phone, in my opinion. However, how can an idle phone sync text-based data up to a size of 250MB? It's like my phone was streaming a tv show to keep itself entertained until it had to ring the alarm!
It's happened again just now (a couple of minutes ago) and as soon as I get a USB cable, I'll transfer the log onto here. Hopefully someone can figure out the problem.
SmoothMarx said:
Well, usually I'm not too concerned about data limits because my monthly limit is 300MB, more than acceptable for a phone, in my opinion. However, how can an idle phone sync text-based data up to a size of 250MB? It's like my phone was streaming a tv show to keep itself entertained until it had to ring the alarm!
Click to expand...
Click to collapse
Then you must have installed an app which is using more data then you are aware of. Either try uninstalling unwanted apps or use an app that blocks internet access (I think one of them is droid firewall something, and I think autostarts does this too. check for yourself).
http://tomhorsley.com/rants/doze-mode.html
I'm definitely reverting back to 5.1.1 when I get the time and energy to fool with it .
sounds like that was written by someone who hasn't even tried marshmallow yet. I have yet to experience any missed notifications, alarms or any issues relating to time in any way. If some apps are being affected by this then its a sign to the developer to fix their ****ty code because all of my apps relating to time at all have been working just fine and alot of them are still the same version they were on lollipop. Doze has improved my batter significantly. It sounds like this article was probably written by a developer who cant code properly and instead of improving his skills he'd rather complain and convince everyone to stay away from updates because he is unwilling to evolve. Even the article looks like it was written in paint...
I had indeed a wrong time bug some days ago...really strange and worrying, a reboot fixed it. First time ever since Android Froyo that I experienced something like that.
That author seems to think that Marshmallow's Doze is a horrible thing that breaks all apps that rely on background services, namely alarms and notifications, and couldn't possibly be fixed in 10 years (rather than a few months) due to Google's horrible mistake (rather than devs not fixing their code).
Frankly, it sounds like a bunch of hyperbole.
Sent from my ALCATEL ONE TOUCH Fierce using Tapatalk
He's wrong about how doze works. And if he's in the camp that doesn't understand it nor wants to rewrite his app. Then yeh he's the idiot group that Google is targeting and was writing garbage code anyway.
lol complete nonsense, my alarm has worked everyday since i flashed M, even on dev previews...the only issues i have with M are really the "slow to connect wifi when using toggles" and the weird wifi consumption on battery stats
Another annoying issue on M is that if your leave your phone longer in standby mode (display off), wifi turns off and you stop recieving notifications until you turn your phone on again. This is with wifi set to "never turn off", etc.
Kustaa said:
I had indeed a wrong time bug some days ago...really strange and worrying, a reboot fixed it. First time ever since Android Froyo that I experienced something like that.
Click to expand...
Click to collapse
This actually happened with me a couple of days back, I was travelling, so I put my phone connected to a power bank and went for a nap, woke up to see phone switched off, switching it on throws me a 2nd September date set on my device. Had to manually set the date as no network was available to automatically set the date from servers.
Ubichinon said:
Another annoying issue on M is that if your leave your phone longer in standby mode (display off), wifi turns off and you stop recieving notifications until you turn your phone on again. This is with wifi set to "never turn off", etc.
Click to expand...
Click to collapse
This I had been noticing these days just because of WhatsApp Web. When in standby, WhatsApp Web shows phone not connected error. Just waking the phone reconnects to the WiFi, but happens every 30-40mins.
I have a feeling that folks who never see these problems have their phones charging at night and doze mode doesn't happen when you are charging. I have no convenient way to charge my phone near my bed, so it is not charging and totally idle all night. Email and messaging completely stops. Only the stock alarm clock works. My medication reminder stops working. It might as well be turned off completely. Plus when you do wake up and turn on the phone, all the pent up alerts come through and scare the hell out of you. I hate doze mode.
Settings -> Battery -> ... (menu)-> Battery Optimization --> All apps --> Select whatsapp, etc... and select not optimized.
Test again.
You're welcome.
I already disabled optimization in the battery settings for all the apps that weren't working. They still don't work after sitting overnight. It looks as if that setting has absolutely no effect.
Claghorn said:
I already disabled optimization in the battery settings for all the apps that weren't working. They still don't work after sitting overnight. It looks as if that setting has absolutely no effect.
Click to expand...
Click to collapse
This is a real problem. I tested this on a Nexus 5. The device seems to enter Doze after about 1 hour and this is what happens.
What does work in Doze mode:
- Telephone: call can be heard.
- Alarm: alarm can be heard
What does NOT work in Doze mode:
- Receiving mail notifications directly: it seems to wait for the maintenance window. There is no "ping" from my GMail. No lock screen notification until I picked it up. I turned off battery optimalization as suggested. Like Claghorn says, it doesn't make a difference. When I was sleeping, the time difference between sending the mail and getting a notification can be hours. That is not acceptable: I want to determine whether or not I get a message. I got no control over Doze, except plugging it in. Also, when it sits on the desk at work I need to pick it up or turn the screen on every so often, because I don't know if it "dozed" off again.
Works partially:
- Notification light: It works once mail passes through the maintenance window. It does NOT work before the maintenance window.
I tested all of this with a unrooted, updated Nexus 5. Topic Starter and Claghorn have good points. Why can't I turn this off? I don't want this. I want notification on time, with ping, right now. If I don't I will turn the volume off or set priorities. They could have told me this behavior in a mail or during the update. Important mail from work, family comes in hours late. Not happy with this at all.
Tried all sorts of things, nothing seems to help. And no, battery optimalization is either not enough or has nothing to do with it. I love the Nexus 5. Marshmallow seems to be much smoother than Lollipop. I was happy with the update until I discovered this. Now, I am fustrated. I expect the phone to inform me when I need to be informed. Most days I don't need to save 10% of power anyway. For the first time I want to either root the phone and go back to Lollipop or even Kitkat. I don't know what else can be done. Fustrated.
Dennis de Swart said:
This is a real problem. I tested this on a Nexus 5. The device seems to enter Doze after about 1 hour and this is what happens.
What does work in Doze mode:
- Telephone: call can be heard.
- Alarm: alarm can be heard
What does NOT work in Doze mode:
- Receiving mail notifications directly: it seems to wait for the maintenance window. There is no "ping" from my GMail. No lock screen notification until I picked it up. I turned off battery optimalization as suggested. Like Claghorn says, it doesn't make a difference. When I was sleeping, the time difference between sending the mail and getting a notification can be hours. That is not acceptable: I want to determine whether or not I get a message. I got no control over Doze, except plugging it in. Also, when it sits on the desk at work I need to pick it up or turn the screen on every so often, because I don't know if it "dozed" off again.
Works partially:
- Notification light: It works once mail passes through the maintenance window. It does NOT work before the maintenance window.
I tested all of this with a unrooted, updated Nexus 5. Topic Starter and Claghorn have good points. Why can't I turn this off? I don't want this. I want notification on time, with ping, right now. If I don't I will turn the volume off or set priorities. They could have told me this behavior in a mail or during the update. Important mail from work, family comes in hours late. Not happy with this at all.
Tried all sorts of things, nothing seems to help. And no, battery optimalization is either not enough or has nothing to do with it. I love the Nexus 5. Marshmallow seems to be much smoother than Lollipop. I was happy with the update until I discovered this. Now, I am fustrated. I expect the phone to inform me when I need to be informed. Most days I don't need to save 10% of power anyway. For the first time I want to either root the phone and go back to Lollipop or even Kitkat. I don't know what else can be done. Fustrated.
Click to expand...
Click to collapse
A quick suggestion -
You may use Doze Mode Editor and edit the script so that your phone never enters Doze mode.
That way you can enjoy Marshmallow without Doze.
Sent from my Nexus 5
Achilles. said:
A quick suggestion -
You may use Doze Mode Editor and edit the script so that your phone never enters Doze mode.
That way you can enjoy Marshmallow without Doze.
Sent from my Nexus 5
Click to expand...
Click to collapse
Thanks, I will look into that. I'd like to keep Mashmallow as a whole if possible. I think it is a good update in general.
OK, I've looked at the doze mode editor thread and I find that the descriptions of the parameters I can set to be totally confusing, however, the flowchart pointed at in that thread seems to indicate that if I set the "inactive_to" value to something like 24 hours, then all the other doze mode nonsense is unlikely to ever happen (because I'll probably turn on my phone at least once every 24 hours). Does that seem like the best way to essentially turn off doze mode?
Claghorn said:
OK, I've looked at the doze mode editor thread and I find that the descriptions of the parameters I can set to be totally confusing, however, the flowchart pointed at in that thread seems to indicate that if I set the "inactive_to" value to something like 24 hours, then all the other doze mode nonsense is unlikely to ever happen (because I'll probably turn on my phone at least once every 24 hours). Does that seem like the best way to essentially turn off doze mode?
Click to expand...
Click to collapse
I will look into this over the weekend. I find it odd that there isn't simply a switch to turn Doze off, which is a pity. It seems to me it's part of saving energy in general. A switch under Battery would do nicely. It should not be this complicated. That said, I think the UI of Marshmallow is silky smooth, much better than Lollipop. Marshmallow in general in good. It' just this that annoys me.
i'm baffled by google's aversion to end user config. This kind of b.s. is how I found xda and drove me to become a chronic flashaholic. All or nothin I guess.
ElwOOd_CbGp said:
i'm baffled by google's aversion to end user config. This kind of b.s. is how I found xda and drove me to become a chronic flashaholic. All or nothin I guess.
Click to expand...
Click to collapse
I get the feeling Google assumes the customer is a developer. A few examples:
- The Nexus 5 does have a notification light: I didn't know until I read 5 reviews and even then I couldn't find any documentation on it. Needed an external app to get it working.
- Battery indicator: I like to have small numbers indicating battery charge: it could be done by hacking KitKat and Lollipop I think. Then at Marshmallow finally there's a (hidden) switch.
- I don't recall having any user guide in the Nexus 5 package. Not that I needed one. But some landing page doing a walkthrough would have been nice. Although there are some walkthroughs in every app
Not fatal flaws, but you wonder why does it need to be that difficult. It scares people away. Not me. I handed the Nexus 5 to some friends on numerous occasions and most found it too "empty". As for me, I want all developer stuff on. So it suprised me, there is no Doze fine tuning. Again, overall I give the Nexus a 8 or 9 out of 10. It fits me. In general I like it. So it's just constructive criticism. The empty layout and raw speed of the Nexus 5 works good in development of apps afterall.
Last night I ran an adb command (generated by the doze mode editor app) to set inactive_to to 24 hours (86400000 milliseconds). I then set an alarm for the next morning in the "Alarm Clock Plus" app (which completely ceased to function after Marshmallow showed up). This morning, the alarm actually went off on time, but the big "Dismiss" button it draws on the screen was totally non-functional. I had to hit the power button to get control (which then caused a popup saying alarm clock plus was non-responsive). I have no idea what caused all that behavior, but at least the alarm actually went off.
Also, with doze mode essentially disabled (in theory anyway), the power dropped from 100% in the evening all the way down to 97% in the morning.
With the exception to facebook and game type apps, Google's apps are the only ones I find that excessively waste resourxes and need to be forced to sleep. If they would get off the constant location polling, media scanning, and logging or at least tone it down a bit some they wouldnt need to implement thier half baked versions of solutions that they hijacked from xda devs
My S21 ultra has a delayed notification problem. Apps like eBay, PayPal, Gmail ETC will not receive instant notifications until I actually turn on the screen.
Apps like my Ring alarm, Aqua Mail will get instant notifications just fine. I've have tried everything like adding the apps to the never sleeping list, turned off adaptive notifications, set the apps to not be optimized by the battery ETC.
Why will some apps receive the instant push notifications while most others won't?
Anyone have any ideas how to fix this mess?
Sitting with the exact same issue and gone through all settings. Must be missing something.
I've had a similar issue, but just with a few apps....but they're only occasionally not sending me notifications or are sending me notifications for things that I've never seen before lol. So with Snapchat, for example, I usually get notifications for new snaps that are sent my way, however, on this phone, I occasionally get notifications that I've received a snapchat from like 20 people at once (when the reality is, all of those people had just updated their snap stories within the last few hours)...
Anyways, I was gonna say: "Make sure the apps aren't in sleep mode," but you have clearly tried that by assigning them to the never sleep group...
Definitely an odd issue. Guess I should just feel good due to it not affecting every app on my phone.
Another weird thing , if you have the app toggled off to not optimize battery it is automatically removed from the never sleeping apps list.
I believe this notification problem has something to do with Android Doze?
Anyone find a solution? I am experiencing this also with some notifications, not all despite coming from the same app.
Blaalad12 said:
Anyone find a solution? I am experiencing this also with some notifications, not all despite coming from the same app.
Click to expand...
Click to collapse
Nope, no solution at all. Now, I'm not even getting missed call notifications.
Apparently it's a network issue.
Link to Samsung post
Its not a network issue for me because im referring to twitter, facebook, whatsapp etc not sms messages.
Never had this issue with the iphone. Its my only complaint with the S21 Ultra but sadly its a big one for me. Sometimes they come through fine and other times they refuse to come through unless i put in my fingerprint and unlock the device. Makes no sense. They were always instant on the iphone wether the regardless of wether the phone was off or on. With Samsung it seems i have to keep the screen on constantly to ensure i receive notifications
Blaalad12 said:
Its not a network issue for me because im referring to twitter, facebook, whatsapp etc not sms messages.
Never had this issue with the iphone. Its my only complaint with the S21 Ultra but sadly its a big one for me. Sometimes they come through fine and other times they refuse to come through unless i put in my fingerprint and unlock the device. Makes no sense. They were always instant on the iphone wether the regardless of wether the phone was off or on. With Samsung it seems i have to keep the screen on constantly to ensure i receive notifications
Click to expand...
Click to collapse
Yes, my iPhone 12 Pro Max and the S21 Ultra sitting side by side, iPhone instant notifications, S21 Ultra dead to the world until you turn on the screen. It's a problem with Android Doze and there is no easy fix.
felloffthetruck said:
Yes, my iPhone 12 Pro Max and the S21 Ultra sitting side by side, iPhone instant notifications, S21 Ultra dead to the world until you turn on the screen. It's a problem with Android Doze and there is no easy fix.
Click to expand...
Click to collapse
Thats ridiculous
I have noticed that sometimes i get notifications but no sound so they come through silently. I don't recall any Samsung phone having this issue before ?
It really sucks that I like this phone a lot, but I get notifications on my damn S7+ Tablet before I do on my phone. Doesn't matter what wifi or cell network. There is definitely a problem, and a wipe and reload, or clearing cache does not fix it either.
cybrwulf said:
It really sucks that I like this phone a lot, but I get notifications on my damn S7+ Tablet before I do on my phone. Doesn't matter what wifi or cell network. There is definitely a problem, and a wipe and reload, or clearing cache does not fix it either.
Click to expand...
Click to collapse
My Tab S7+ 5G has the same notification problem as the S21 Ultra.
Likely Android attempting to save power....
I've had the same issue on Huawei and Xiaomi flagships
I have noticed that when I receive any type of message the first time it is basically instant, but if there comes a bunch of the same type3 of notifications through, it's muted...eg...If my friend sends me a whatsapp once I get the notification...but if the friend sends me 10 pictures all together, I will only get notified of the first one, thereafter all wil come through silently...this is for all types of notifications....it doesn't help with your issue, but also frustrating
termdj said:
I have noticed that when I receive any type of message the first time it is basically instant, but if there comes a bunch of the same type3 of notifications through, it's muted...eg...If my friend sends me a whatsapp once I get the notification...but if the friend sends me 10 pictures all together, I will only get notified of the first one, thereafter all wil come through silently...this is for all types of notifications....it doesn't help with your issue, but also frustrating
Click to expand...
Click to collapse
I thought i had a similar issue but i soon realised that some times not even the first notification comes through if the screen is locked. There is occasions when it feels as though the first comes through and the rest cannot be seen until i unlock the phone. Its annoying but weird as hell that it seems to only happen with twitter from my experience. Granted that twitter is the app i receive the most notifications from but im confident whatsapp for instance doesnt have this issue as i seem to get every notification regardless of wether the screen is locked or not
oh finally I am not the only one having notification issues. got no porblem with mg s10+ both android 11 but this s21 ultra really have this notif weird problem.
Let’s be clear, this is not a Doze issue. People have been pushing that agenda for such a long time. Doze only kicks in after a certain length of inactivity, however the delayed push notification issue in Android is constant. Note I said Android, that’s because this issue affects every Android device, not just Samsung.
Someone is reading this right now thinking “my Android phones fine, I don’t have an issue with delayed push notifications”. You don’t think you do, but you do. Perform this test, and I guarantee the results will be the same no matter what Android device you use:
Set up both an iPhone and an Android phone with Facebook Messenger (same account)
Make sure the screen of both devices is sleeping
Get someone to send you a message through Facebook Messenger
Repeat the above a number of times. You will note the messages come through on the iPhone without delay, but many will be delayed on the Android. There is no fix, trust me, I’ve done everything you can think of. Turning off battery optimisations for affected apps, disabling Doze via ADB, etc etc etc. There have been many “fixes”, and some do reduce the delay, but they don’t “fix” it. I’ve had Samsung, Motorola, HTC, LG, Xiaomi, Google Pixel, Nokia, Alcatel and every single one of them has the same issue.
It’s clear there is a fault with Android Push Notifications, and it’s been there for many years. Until Google finally admits there’s a fault and deals with it, I’m afraid Android users are stuck with the problem. From what I’ve seen of Android 12, there’s still no fix, so for now I’ll stick with iOS.
energy6uk said:
Let’s be clear, this is not a Doze issue. People have been pushing that agenda for such a long time. Doze only kicks in after a certain length of inactivity, however the delayed push notification issue in Android is constant. Note I said Android, that’s because this issue affects every Android device, not just Samsung.
Someone is reading this right now thinking “my Android phones fine, I don’t have an issue with delayed push notifications”. You don’t think you do, but you do. Perform this test, and I guarantee the results will be the same no matter what Android device you use:
Set up both an iPhone and an Android phone with Facebook Messenger (same account)
Make sure the screen of both devices is sleeping
Get someone to send you a message through Facebook Messenger
Repeat the above a number of times. You will note the messages come through on the iPhone without delay, but many will be delayed on the Android. There is no fix, trust me, I’ve done everything you can think of. Turning off battery optimisations for affected apps, disabling Doze via ADB, etc etc etc. There have been many “fixes”, and some do reduce the delay, but they don’t “fix” it. I’ve had Samsung, Motorola, HTC, LG, Xiaomi, Google Pixel, Nokia, Alcatel and every single one of them has the same issue.
It’s clear there is a fault with Android Push Notifications, and it’s been there for many years. Until Google finally admits there’s a fault and deals with it, I’m afraid Android users are stuck with the problem. From what I’ve seen of Android 12, there’s still no fix, so for now I’ll stick with iOS.
Click to expand...
Click to collapse
energy6uk said:
Let’s be clear, this is not a Doze issue. People have been pushing that agenda for such a long time. Doze only kicks in after a certain length of inactivity, however the delayed push notification issue in Android is constant. Note I said Android, that’s because this issue affects every Android device, not just Samsung.
Someone is reading this right now thinking “my Android phones fine, I don’t have an issue with delayed push notifications”. You don’t think you do, but you do. Perform this test, and I guarantee the results will be the same no matter what Android device you use:
Set up both an iPhone and an Android phone with Facebook Messenger (same account)
Make sure the screen of both devices is sleeping
Get someone to send you a message through Facebook Messenger
Repeat the above a number of times. You will note the messages come through on the iPhone without delay, but many will be delayed on the Android. There is no fix, trust me, I’ve done everything you can think of. Turning off battery optimisations for affected apps, disabling Doze via ADB, etc etc etc. There have been many “fixes”, and some do reduce the delay, but they don’t “fix” it. I’ve had Samsung, Motorola, HTC, LG, Xiaomi, Google Pixel, Nokia, Alcatel and every single one of them has the same issue.
It’s clear there is a fault with Android Push Notifications, and it’s been there for many years. Until Google finally admits there’s a fault and deals with it, I’m afraid Android users are stuck with the problem. From what I’ve seen of Android 12, there’s still no fix, so for now I’ll stick with iOS.
Click to expand...
Click to collapse
energy6uk said:
Let’s be clear, this is not a Doze issue. People have been pushing that agenda for such a long time. Doze only kicks in after a certain length of inactivity, however the delayed push notification issue in Android is constant. Note I said Android, that’s because this issue affects every Android device, not just Samsung.
Someone is reading this right now thinking “my Android phones fine, I don’t have an issue with delayed push notifications”. You don’t think you do, but you do. Perform this test, and I guarantee the results will be the same no matter what Android device you use:
Set up both an iPhone and an Android phone with Facebook Messenger (same account)
Make sure the screen of both devices is sleeping
Get someone to send you a message through Facebook Messenger
Repeat the above a number of times. You will note the messages come through on the iPhone without delay, but many will be delayed on the Android. There is no fix, trust me, I’ve done everything you can think of. Turning off battery optimisations for affected apps, disabling Doze via ADB, etc etc etc. There have been many “fixes”, and some do reduce the delay, but they don’t “fix” it. I’ve had Samsung, Motorola, HTC, LG, Xiaomi, Google Pixel, Nokia, Alcatel and every single one of them has the same issue.
It’s clear there is a fault with Android Push Notifications, and it’s been there for many years. Until Google finally admits there’s a fault and deals with it, I’m afraid Android users are stuck with the problem. From what I’ve seen of Android 12, there’s still no fix, so for now I’ll stick with iOS.
Click to expand...
Click to collapse
Finally someone that speaks the truth.
I bought a Pixel 5a/5g unlocked from Google and installed Android 12 during setup. I am currently using an LG V20 on Sprint/T-Mobile (USA) and have to upgrade the phone to be compatible with T-Mobile starting in 2022, hence the Pixel purchase. The phone is not rooted and I don't have the skills to do so.
Currently, I am evaluating the phone without a SIM card for usability, features, etc before deciding to keep it or return it. I can do email but not texts.
Installed Nova Launcher 7 (Free) to recover look-and-feel of the V20 homescreen.
Issue: I am having trouble getting notifications when the phone is inactive.
- "Always show time and date " is enabled so the lock screen will show that for a while: When I get emails, I will often (but not always) get a sound, the time display gets smaller, and an envelope icon appears
- After some time inactive, the screen goes dark. At that point, incoming emails don't ever show an icon alert. I only know they've arrived by making the phone active, going to the home screen, and waiting for it to contact the email server
- As far as I know, alerts are enabled for the mail app within the mail app and also in Settings for the mail app
The V20 had none of these issues. I'd get alerts on the "Second Screen" without any problem.
1) Any recommendations for how to get alerts to show consistently?
2) Is it possible to get notifications to show on the top of the screen next to the front facing camera or to the right of that where the wifi and battery icons display? I don't want to incur a battery penalty by having the date and time constantly displayed in large format
Supplementary info:
With the V20 and Pixel both on, the V20 alerts to every email within a few seconds. The Pixel alerts at best 1-5 minutes later and sometimes not at all.
[Edited for clarity]
Go to settings -> apps and turn off battery optimization for any app you need. I personally have no problems with notifications with battery optimization off for my email app...
Thank you. I've enclosed a screenshot of what I think you said to do and will run my tests again. If it is not the correct setting, I'd appreciate knowing. I've used Android phones for a long time but each version of the OS takes a lot of getting used to.
nijel8 said:
Go to settings -> apps and turn off battery optimization for any app you need. I personally have no problems with notifications with battery optimization off for my email app...
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Click to collapse
This has improved the situation to some extent. I got email notifications for five consecutive test messages sent at intervals on the Pixel without any missed ones over about 90 minutes. But, it still takes from 1 to 5 minutes whereas the V20 responds within 15 seconds and always faster than the Pixel.
Any ideas on the latency? (I also just found a setting to allow Unrestricted Data and I set Blue Mail my mail app to have that privilege)
Are there any mandatory Google services for push notifications to work? I generally disable any apps I don't use and can't remove but maybe there is something in Android 12 that I've overdone.
Currently, Gmail, Google, Google TV, and Youtube are disabled.
Additional observation:
Once the Pixel issues the alert of incoming mail, if I access the account through a separate client and mark the mail read, the icon on the Pixel disappears immediately. It is definitely hooked into the account but the notification part is slower than it ought.
one consideration may be how your pixel is interacting with whatever wifi you are using. also it seems to me a good test would be on a level playing field so turn off mobile data on the v20 so it is using the same wifi. if it's a hotspot off the v20 then use another wifi source.
I'll try that and report back. The V20 is not a hotspot . It is on the same Wifi network as the Pixel. The V20 did have cellular data enabled on the prior tests but AFAIK, the cellular data is not used when the unit is on Wifi.
Am I correct in expecting the Pixel to have an alert time comparable to the V20?
dkryder said:
one consideration may be how your pixel is interacting with whatever wifi you are using. also it seems to me a good test would be on a level playing field so turn off mobile data on the v20 so it is using the same wifi. if it's a hotspot off the v20 then use another wifi source.
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I disabled mobile data on the V20 and compared it with the SIM-less Pixel 5a/5g. Both are connected to the same Wifi network in my house and are next to each other on a table.
I sent 6 separate messages over about one hour to an email account (not Gmail) setup on both phones on the BlueMail app configured for Push notifications. Messages were sent on the minute mark and all devices were time synched to within a couple of seconds presumably based on a network time server. 3 messages sent from an iPhone using cellular data with Wifi off, 3 sent from my laptop using Gmail. Laptop is on the same wifi network.
In all six cases, the V20 responded in ~20 seconds almost to the dot.
The Pixel "beat" the V20 one time out of six - alert came almost instantly. The other five were 2, 3, 3, 4, and 4 minute intervals (aggregate, not all in a row) and almost always on the minute mark.
I used a macOS mail client to mark the messages as read and the alerts on both devices cleared instantly.
So, unfortunately, it is not the Mobile Data.
But, the minute mark delays make me wonder if the Pixel is polling or requires other configuration to do true Push notifications. e.g. something other than battery saver that tells the Pixel to be continuously alert for pushes.
According to this link, that isn't how Push works but the observations are what they are.
How do android check for apps notifications? Can I change the frequency between checks?
I want to make my phone (6.0.1) check for notifications each hour (instead of each minute, or whatever it's set as default). Is it possible? I'd like to change this value for notifications in gene...
android.stackexchange.com
Does Android have a method to dump all the phone settings to a file? It is possible I tweaked something on the V20 a long time ago and forgot about the setting.
Additional data:
Prior runs done with both phones on battery.
Noticed Adaptive Battery was still on for some reason and toggled it off. Thought I had done that earlier. No effect to alert times.
Plugged both phones in and repeated:
1) Pixel behaves oddly. On battery, lock screen continuously shows the clock. On power, the lock screen locks after 2 mins for a while, then stops doing that but the clock brightens and dims every 30-45 seconds
2) When the Pixel screen is blanked, messages seem to be downloaded but either a sound plays with no display alert or no sound plays and no display alert
Again, marking messages read on another client takes effect immediately on the Pixel mail app.
I have no idea if this is hardware, the OS, or some weird interaction between them. I don't think there are any other battery panels to check. I received the phone on Saturday 27 November and have no idea how to contact Google for an exchange. They say they're very busy and to use their Forum which obviously won't do swaps or refunds.
i noticed under gmail settings/account settings there is an inbox notifications. and then a selection to notify for every message. i would think that this would be a default setting but looks like if you want to be notified for every message you have to select it. i normally have these notifications turned off so i guess i'm not the one to offer understanding of the ins and outs but this thing with 2 separate devices not getting almost identical notifications when desired does sorta interest me because i would think they should. i think setting battery usage to unrestricted is correct. another thing i might suspect is the adaptive connectivity selection on network connections. like maybe if you use it then wifi is not continuously on when the device is mostly idle.
dkryder said:
i noticed under gmail settings/account settings there is an inbox notifications. and then a selection to notify for every message. i would think that this would be a default setting but looks like if you want to be notified for every message you have to select it. i normally have these notifications turned off so i guess i'm not the one to offer understanding of the ins and outs but this thing with 2 separate devices not getting almost identical notifications when desired does sorta interest me because i would think they should. i think setting battery usage to unrestricted is correct. another thing i might suspect is the adaptive connectivity selection on network connections. like maybe if you use it then wifi is not continuously on when the device is mostly idle.
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Ok, thanks for this.
I think I will have to exchange or return this Pixel 5a/5g. I believe I have everything set up correctly in BlueMail. I have my own domain and IMAP mail service so I don't use any Gmail settings.
On top of all of the connectivity issues, the camera shows some light black "venetian blinds" as I move it around. Other apps such as AirDroid are sluggish when connecting to the Pixel and lightning fast on the V20.
I think I got a lemon.
Rich_Palermo said:
Ok, thanks for this.
I think I will have to exchange or return this Pixel 5a/5g. I believe I have everything set up correctly in BlueMail. I have my own domain and IMAP mail service so I don't use any Gmail settings.
On top of all of the connectivity issues, the camera shows some light black "venetian blinds" as I move it around. Other apps such as AirDroid are sluggish when connecting to the Pixel and lightning fast on the V20.
I think I got a lemon.
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i'll be interested to hear how google handles your issue so keep the thread updated. they seem to be getting bolder with denials of request for returns. the thing with the back of the 5a being kinda streaked with different shades of black is what i have on mine but i've been reading that google seems to think it's not a defect. i use a case so it's not something i get all worked up about but when other people say they think it's a returnable defect i can relate. i'm coming from the 3a and i think this 5a is overall a good evolution of the "a" lineage.
dkryder said:
i'll be interested to hear how google handles your issue so keep the thread updated. they seem to be getting bolder with denials of request for returns. the thing with the back of the 5a being kinda streaked with different shades of black is what i have on mine but i've been reading that google seems to think it's not a defect. i use a case so it's not something i get all worked up about but when other people say they think it's a returnable defect i can relate. i'm coming from the 3a and i think this 5a is overall a good evolution of the "a" lineage.
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I will update the thread with the return/refund status. This was my first and now my last Google device. I only wish I had punted as soon as the notification issue came up and not spent so many hours running tests.
Their support directions claim there is a "Next Step: Chat or Get a Call" but plow through the steps and you wind up with Ask the Community or Contact Us, the latter which gives "Due to high volumes, you may experience long wait times for customer support. We greatly appreciate your patience."
Fortunately, I logged into my order and saw a "Return" link. I had saved all the packing so it is back in the box with the RMA inside and the mailing label outside, ready to drop off at the Post Office/Fed Ex later today.
Note: Google does NOT list "Defective" or any flavor thereof as a reason for the return. The two mandatory dropdowns hint at problems that might have solutions if you could actually get at somebody. The comment box got a good workout though.
My device looked ok superficially but the innards are terrible. My old, obsolete V20 from eBay running Android 8 outperformed the 5a/5g not just in notifications but with other programs and in general smart design features such as the second screen , removable battery, and excellent cameras with manual controls.
I read and watched a lot of reviews before pulling the trigger on the 5a/5g and I won't ever visit those sites again! I will try to find a service that will take my V20 (it lacks a lot of bands though) and, failing that, go back to eBay and roll the dice there. If I have to settle for lower performance, I'm not paying $440 ($399+tax) for the privilege.
I do appreciate the help from the Forum.
It is quite common for email to be checked every 4 minutes, by your email client asking your server for new messages - it is NOT usually a push service. Check your email client and if you are lucky you will find, probably buried deep somewhere, a setting for time between updates. The delays you recorded, maxing out at 4 minutes (twice) is the clue. Nothing wrong here. The V20 may be hammering the server but that is not necessarily a good thing.
I don't think you got a lemon. But you should know that Android 12 may be the cause of some of the issues. I am still on 11 and have had no issues at all - it is a great phone as far as I am concerned. I will be updating to 12 soon, and hope that the next update will fix any issues with the new OS.
CarinaPDX said:
It is quite common for email to be checked every 4 minutes, by your email client asking your server for new messages - it is NOT usually a push service. Check your email client and if you are lucky you will find, probably buried deep somewhere, a setting for time between updates. The delays you recorded, maxing out at 4 minutes (twice) is the clue. Nothing wrong here. The V20 may be hammering the server but that is not necessarily a good thing.
I don't think you got a lemon. But you should know that Android 12 may be the cause of some of the issues. I am still on 11 and have had no issues at all - it is a great phone as far as I am concerned. I will be updating to 12 soon, and hope that the next update will fix any issues with the new OS.
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The email clients on both phones were set for Push vs. IMAP polling at specific intervals. I went through all the setup screens I could find on the Pixel and on the app.
I agree that the OS may be the problem but I have to evaluate the product as a whole. There were a few other issues I had with the device which I didn't list here to stay focused and not generally gripe.
Perhaps an update will fix some or all of my concerns but I have already sent the phone back.
Is adaptive battery on? If so:
"To extend battery life, Adaptive Battery may reduce performance and background activity. Some notifications may be delayed."
dkryder said:
i'll be interested to hear how google handles your issue so keep the thread updated. they seem to be getting bolder with denials of request for returns. t...
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A full refund has posted to my credit card. I dropped off the package at FedEx Wednesday night where they scanned it in. Got an alert of a pending refund 30 minutes later. The transaction completed this morning.
No complaints on that score. The package is still in transit so Google refunded before receipt.
jcmm11 said:
Is adaptive battery on? If so:
"To extend battery life, Adaptive Battery may reduce performance and background activity. Some notifications may be delayed."
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FWIW, I had turned off every battery saver setting I could find including that one.
Rich_Palermo said:
A full refund has posted to my credit card. I dropped off the package at FedEx Wednesday night where they scanned it in. Got an alert of a pending refund 30 minutes later. The transaction completed this morning.
No complaints on that score. The package is still in transit so Google refunded before receipt.
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thanks for the update. that's good news. i had an experience with the pixel c tablet several years ago where the display was not scanning properly. they sent me a return ship label that day and shipped a new unit the next day. i had no problems with the new unit. so hearing that they are still quite prompt in resolving the customers issue is good to know.