I bought a Pixel 5a/5g unlocked from Google and installed Android 12 during setup. I am currently using an LG V20 on Sprint/T-Mobile (USA) and have to upgrade the phone to be compatible with T-Mobile starting in 2022, hence the Pixel purchase. The phone is not rooted and I don't have the skills to do so.
Currently, I am evaluating the phone without a SIM card for usability, features, etc before deciding to keep it or return it. I can do email but not texts.
Installed Nova Launcher 7 (Free) to recover look-and-feel of the V20 homescreen.
Issue: I am having trouble getting notifications when the phone is inactive.
- "Always show time and date " is enabled so the lock screen will show that for a while: When I get emails, I will often (but not always) get a sound, the time display gets smaller, and an envelope icon appears
- After some time inactive, the screen goes dark. At that point, incoming emails don't ever show an icon alert. I only know they've arrived by making the phone active, going to the home screen, and waiting for it to contact the email server
- As far as I know, alerts are enabled for the mail app within the mail app and also in Settings for the mail app
The V20 had none of these issues. I'd get alerts on the "Second Screen" without any problem.
1) Any recommendations for how to get alerts to show consistently?
2) Is it possible to get notifications to show on the top of the screen next to the front facing camera or to the right of that where the wifi and battery icons display? I don't want to incur a battery penalty by having the date and time constantly displayed in large format
Supplementary info:
With the V20 and Pixel both on, the V20 alerts to every email within a few seconds. The Pixel alerts at best 1-5 minutes later and sometimes not at all.
[Edited for clarity]
Go to settings -> apps and turn off battery optimization for any app you need. I personally have no problems with notifications with battery optimization off for my email app...
Thank you. I've enclosed a screenshot of what I think you said to do and will run my tests again. If it is not the correct setting, I'd appreciate knowing. I've used Android phones for a long time but each version of the OS takes a lot of getting used to.
nijel8 said:
Go to settings -> apps and turn off battery optimization for any app you need. I personally have no problems with notifications with battery optimization off for my email app...
Click to expand...
Click to collapse
This has improved the situation to some extent. I got email notifications for five consecutive test messages sent at intervals on the Pixel without any missed ones over about 90 minutes. But, it still takes from 1 to 5 minutes whereas the V20 responds within 15 seconds and always faster than the Pixel.
Any ideas on the latency? (I also just found a setting to allow Unrestricted Data and I set Blue Mail my mail app to have that privilege)
Are there any mandatory Google services for push notifications to work? I generally disable any apps I don't use and can't remove but maybe there is something in Android 12 that I've overdone.
Currently, Gmail, Google, Google TV, and Youtube are disabled.
Additional observation:
Once the Pixel issues the alert of incoming mail, if I access the account through a separate client and mark the mail read, the icon on the Pixel disappears immediately. It is definitely hooked into the account but the notification part is slower than it ought.
one consideration may be how your pixel is interacting with whatever wifi you are using. also it seems to me a good test would be on a level playing field so turn off mobile data on the v20 so it is using the same wifi. if it's a hotspot off the v20 then use another wifi source.
I'll try that and report back. The V20 is not a hotspot . It is on the same Wifi network as the Pixel. The V20 did have cellular data enabled on the prior tests but AFAIK, the cellular data is not used when the unit is on Wifi.
Am I correct in expecting the Pixel to have an alert time comparable to the V20?
dkryder said:
one consideration may be how your pixel is interacting with whatever wifi you are using. also it seems to me a good test would be on a level playing field so turn off mobile data on the v20 so it is using the same wifi. if it's a hotspot off the v20 then use another wifi source.
Click to expand...
Click to collapse
I disabled mobile data on the V20 and compared it with the SIM-less Pixel 5a/5g. Both are connected to the same Wifi network in my house and are next to each other on a table.
I sent 6 separate messages over about one hour to an email account (not Gmail) setup on both phones on the BlueMail app configured for Push notifications. Messages were sent on the minute mark and all devices were time synched to within a couple of seconds presumably based on a network time server. 3 messages sent from an iPhone using cellular data with Wifi off, 3 sent from my laptop using Gmail. Laptop is on the same wifi network.
In all six cases, the V20 responded in ~20 seconds almost to the dot.
The Pixel "beat" the V20 one time out of six - alert came almost instantly. The other five were 2, 3, 3, 4, and 4 minute intervals (aggregate, not all in a row) and almost always on the minute mark.
I used a macOS mail client to mark the messages as read and the alerts on both devices cleared instantly.
So, unfortunately, it is not the Mobile Data.
But, the minute mark delays make me wonder if the Pixel is polling or requires other configuration to do true Push notifications. e.g. something other than battery saver that tells the Pixel to be continuously alert for pushes.
According to this link, that isn't how Push works but the observations are what they are.
How do android check for apps notifications? Can I change the frequency between checks?
I want to make my phone (6.0.1) check for notifications each hour (instead of each minute, or whatever it's set as default). Is it possible? I'd like to change this value for notifications in gene...
android.stackexchange.com
Does Android have a method to dump all the phone settings to a file? It is possible I tweaked something on the V20 a long time ago and forgot about the setting.
Additional data:
Prior runs done with both phones on battery.
Noticed Adaptive Battery was still on for some reason and toggled it off. Thought I had done that earlier. No effect to alert times.
Plugged both phones in and repeated:
1) Pixel behaves oddly. On battery, lock screen continuously shows the clock. On power, the lock screen locks after 2 mins for a while, then stops doing that but the clock brightens and dims every 30-45 seconds
2) When the Pixel screen is blanked, messages seem to be downloaded but either a sound plays with no display alert or no sound plays and no display alert
Again, marking messages read on another client takes effect immediately on the Pixel mail app.
I have no idea if this is hardware, the OS, or some weird interaction between them. I don't think there are any other battery panels to check. I received the phone on Saturday 27 November and have no idea how to contact Google for an exchange. They say they're very busy and to use their Forum which obviously won't do swaps or refunds.
i noticed under gmail settings/account settings there is an inbox notifications. and then a selection to notify for every message. i would think that this would be a default setting but looks like if you want to be notified for every message you have to select it. i normally have these notifications turned off so i guess i'm not the one to offer understanding of the ins and outs but this thing with 2 separate devices not getting almost identical notifications when desired does sorta interest me because i would think they should. i think setting battery usage to unrestricted is correct. another thing i might suspect is the adaptive connectivity selection on network connections. like maybe if you use it then wifi is not continuously on when the device is mostly idle.
dkryder said:
i noticed under gmail settings/account settings there is an inbox notifications. and then a selection to notify for every message. i would think that this would be a default setting but looks like if you want to be notified for every message you have to select it. i normally have these notifications turned off so i guess i'm not the one to offer understanding of the ins and outs but this thing with 2 separate devices not getting almost identical notifications when desired does sorta interest me because i would think they should. i think setting battery usage to unrestricted is correct. another thing i might suspect is the adaptive connectivity selection on network connections. like maybe if you use it then wifi is not continuously on when the device is mostly idle.
Click to expand...
Click to collapse
Ok, thanks for this.
I think I will have to exchange or return this Pixel 5a/5g. I believe I have everything set up correctly in BlueMail. I have my own domain and IMAP mail service so I don't use any Gmail settings.
On top of all of the connectivity issues, the camera shows some light black "venetian blinds" as I move it around. Other apps such as AirDroid are sluggish when connecting to the Pixel and lightning fast on the V20.
I think I got a lemon.
Rich_Palermo said:
Ok, thanks for this.
I think I will have to exchange or return this Pixel 5a/5g. I believe I have everything set up correctly in BlueMail. I have my own domain and IMAP mail service so I don't use any Gmail settings.
On top of all of the connectivity issues, the camera shows some light black "venetian blinds" as I move it around. Other apps such as AirDroid are sluggish when connecting to the Pixel and lightning fast on the V20.
I think I got a lemon.
Click to expand...
Click to collapse
i'll be interested to hear how google handles your issue so keep the thread updated. they seem to be getting bolder with denials of request for returns. the thing with the back of the 5a being kinda streaked with different shades of black is what i have on mine but i've been reading that google seems to think it's not a defect. i use a case so it's not something i get all worked up about but when other people say they think it's a returnable defect i can relate. i'm coming from the 3a and i think this 5a is overall a good evolution of the "a" lineage.
dkryder said:
i'll be interested to hear how google handles your issue so keep the thread updated. they seem to be getting bolder with denials of request for returns. the thing with the back of the 5a being kinda streaked with different shades of black is what i have on mine but i've been reading that google seems to think it's not a defect. i use a case so it's not something i get all worked up about but when other people say they think it's a returnable defect i can relate. i'm coming from the 3a and i think this 5a is overall a good evolution of the "a" lineage.
Click to expand...
Click to collapse
I will update the thread with the return/refund status. This was my first and now my last Google device. I only wish I had punted as soon as the notification issue came up and not spent so many hours running tests.
Their support directions claim there is a "Next Step: Chat or Get a Call" but plow through the steps and you wind up with Ask the Community or Contact Us, the latter which gives "Due to high volumes, you may experience long wait times for customer support. We greatly appreciate your patience."
Fortunately, I logged into my order and saw a "Return" link. I had saved all the packing so it is back in the box with the RMA inside and the mailing label outside, ready to drop off at the Post Office/Fed Ex later today.
Note: Google does NOT list "Defective" or any flavor thereof as a reason for the return. The two mandatory dropdowns hint at problems that might have solutions if you could actually get at somebody. The comment box got a good workout though.
My device looked ok superficially but the innards are terrible. My old, obsolete V20 from eBay running Android 8 outperformed the 5a/5g not just in notifications but with other programs and in general smart design features such as the second screen , removable battery, and excellent cameras with manual controls.
I read and watched a lot of reviews before pulling the trigger on the 5a/5g and I won't ever visit those sites again! I will try to find a service that will take my V20 (it lacks a lot of bands though) and, failing that, go back to eBay and roll the dice there. If I have to settle for lower performance, I'm not paying $440 ($399+tax) for the privilege.
I do appreciate the help from the Forum.
It is quite common for email to be checked every 4 minutes, by your email client asking your server for new messages - it is NOT usually a push service. Check your email client and if you are lucky you will find, probably buried deep somewhere, a setting for time between updates. The delays you recorded, maxing out at 4 minutes (twice) is the clue. Nothing wrong here. The V20 may be hammering the server but that is not necessarily a good thing.
I don't think you got a lemon. But you should know that Android 12 may be the cause of some of the issues. I am still on 11 and have had no issues at all - it is a great phone as far as I am concerned. I will be updating to 12 soon, and hope that the next update will fix any issues with the new OS.
CarinaPDX said:
It is quite common for email to be checked every 4 minutes, by your email client asking your server for new messages - it is NOT usually a push service. Check your email client and if you are lucky you will find, probably buried deep somewhere, a setting for time between updates. The delays you recorded, maxing out at 4 minutes (twice) is the clue. Nothing wrong here. The V20 may be hammering the server but that is not necessarily a good thing.
I don't think you got a lemon. But you should know that Android 12 may be the cause of some of the issues. I am still on 11 and have had no issues at all - it is a great phone as far as I am concerned. I will be updating to 12 soon, and hope that the next update will fix any issues with the new OS.
Click to expand...
Click to collapse
The email clients on both phones were set for Push vs. IMAP polling at specific intervals. I went through all the setup screens I could find on the Pixel and on the app.
I agree that the OS may be the problem but I have to evaluate the product as a whole. There were a few other issues I had with the device which I didn't list here to stay focused and not generally gripe.
Perhaps an update will fix some or all of my concerns but I have already sent the phone back.
Is adaptive battery on? If so:
"To extend battery life, Adaptive Battery may reduce performance and background activity. Some notifications may be delayed."
dkryder said:
i'll be interested to hear how google handles your issue so keep the thread updated. they seem to be getting bolder with denials of request for returns. t...
Click to expand...
Click to collapse
A full refund has posted to my credit card. I dropped off the package at FedEx Wednesday night where they scanned it in. Got an alert of a pending refund 30 minutes later. The transaction completed this morning.
No complaints on that score. The package is still in transit so Google refunded before receipt.
jcmm11 said:
Is adaptive battery on? If so:
"To extend battery life, Adaptive Battery may reduce performance and background activity. Some notifications may be delayed."
Click to expand...
Click to collapse
FWIW, I had turned off every battery saver setting I could find including that one.
Rich_Palermo said:
A full refund has posted to my credit card. I dropped off the package at FedEx Wednesday night where they scanned it in. Got an alert of a pending refund 30 minutes later. The transaction completed this morning.
No complaints on that score. The package is still in transit so Google refunded before receipt.
Click to expand...
Click to collapse
thanks for the update. that's good news. i had an experience with the pixel c tablet several years ago where the display was not scanning properly. they sent me a return ship label that day and shipped a new unit the next day. i had no problems with the new unit. so hearing that they are still quite prompt in resolving the customers issue is good to know.
Related
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I had this happen like one time and never looked into the cause of it. It never reoccurred so I just kind of shrugged it off. That's really bizarre...
Just got a note 3 a week ago and all my push notifications (whatsapp, facebook, etc) are delayed when the screen is closed. When it is opened, it delays less.
I tried using the PNF app to change the heartbeat (the non rooted version), messed with all the configurations on the wifi (it happens with wifi on or off).
Still happening after 2 weeks!! No one else having the same issue?
AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
Click to expand...
Click to collapse
I have same problem. Took back my first note 3 thinking it was defective and the new one doing samething. Frustrating.im thinking I'm gonna have to go to different phone sadly
I got the same problem. I have a European version. Sent it back to Samsung but they couldn't find something... Did anyone found a solution yet? Because it's really frustrating.
As of late, I have been running into similar issues, though they don't seem to on a permanent basis (sometimes I get notified within seconds or minutes, sometimes it takes a few hours or until I unlock my device).
My phone is a german version of the Samsung Galaxy Note 3 running the Samsung stock Android version 4.4.2
One of the possible causes for this upon which I stumbled during my search for a solution was that the push connection might time out once in a while and take up to half an hour to be reestablished due to the long heartbeat interval set in stock Android.
But since the interval should be between 15 minutes (WiFi) and 28 minutes (3G) as stated in http://forum.xda-developers.com/showthread.php?t=2142503, this would not account for notifications being delayed by several hours or even not to arrive at all while the screen is turned off.
Does anybody know whether Samsung stock might be implementing some kind of additional sleep mode which might prevent the connection from being reestablished by heartbeat monitoring and maybe even how to turn this 'feature' off without root (last thing I heard, rooting a Note 3 might trigger an e-fuse used as additional security measure for Samsung KNOX, but also allowing them to entirely refuse hardware warranty on rooted devices)?
Thanks!
I sent it back 2 times now, but still no solution. I also want to try a custom rom to see if that fixes it, but I'm also afraid that I lose my warranty if I root my device. If anybody can confirm that the stock rom is the problem, you'd help me a ton!
AlwaysNoob said:
I just upgraded from Note 2 to Note 3. My push notifications (for gmail, hangouts and facebook chats) are delayed by 15 mins to upto 2 hours in some cases. I never had this issue with Note 2 (4.1.2 stock), I always used to get notifications instantly. Now with note 3, I receive all notifications with delay and all of them come at the same time after the delay.
I created a text file and I logged my wifi connection using tasker. Wifi doesnt get disconnected, its always connected. My wifi sleep policy is to have wifi always on. I know I have steady wifi connection cause I am using it with other devices.
This occurs only when the phone is idling. If I am actively using it, it works fine. But this is really pain cause whenever someone sends me "instant message" I usually get it after an hour even though I am in full wifi coverage (60Mbps)
Anyone else experienced this problem with their android devices lately? Know of any solution?
Click to expand...
Click to collapse
I do face this problem on my note3. I already do hard reset few time but still delay on my whatsapp and yahoo mail. Im using Note 3 LTE running Kitkat 4.4.2
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
AlwaysNoob said:
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
It most likely only happens if the provider (your router for wifi, your carrier for 3G/4G) closes a connection after a certain amount of time goes by that it's not used. The heartbeat (the phone sends out a message on the connection every x minutes) keeps the connection open. Either 4.4.2 doesn't send the heartbeat any longer (it's not really part of Android, so there's no guarantee that Google will keep it when they update Android), or the provider of those people seeing the problem has a shorter timeout than the 15 minutes(wifi)/28 minutes (3G/4G) that the phone uses. PNF allows you to shorten the heartbeat time. 5 minutes is usually short enough to work for any connection, but you can shorten it more if you need to. (It won't use more battery - sending a keep-alive message takes a lot less battery than reestablishing the connection.)
AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app
hotbyz168 said:
Make sure your data settings look like this
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Yes, its exactly like that
power saving on
AlwaysNoob said:
I guess no one has a solution for this yet?
The problem is not app specific. The delay in notification happens all across the board. When my phone is sleeping, i dont get any notification. As soon as I wake it up, all notification come at the same time, including Yahoo mail, Gmail, hangout messages, whatsapp, Google voice, twitter and others.
It seems like the wifi/data is disabled when phone is sleeping. I double checked in the Advanced Wifi option that wifi is always on.
Why only few of us are seeing this issue?
Click to expand...
Click to collapse
Do you have power saving on? Cos for me I had it on all the time and as soon as I turned it off it solved the issue! Maybe give it go
I have the same problem:http://forum.xda-developers.com/showpost.php?p=59148661&postcount=640
Did anyone solve this issue?
AlwaysNoob said:
Still happening after 2 weeks!! No one else having the same issue?
Click to expand...
Click to collapse
I'm having the same problem on GALAXY DUOS 2...
its very irritating, if you got solution plz tell me..:highfive:
Hi everyone,
I have had the Moto G 2nd Gen for about 10 days now and I have noticed that notifications from several apps (Exchange email, Gmail, Whatspp, Facebook...) are either delayed by a few hours or don't come at all. This happens on both Wifi or my network. Has anyone else experienced this ?
I have tried the following with no success:
1- disable Wifi optimization
2- factory reset phone
3- Installed PNF No-Root and set hearbeat to 5min
4- Cleared data & cache of apps
My phone is not rooted running 4.4.4
Thanks
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
I have tried 1, 2 and 4 of your attempts to fix it to no avail.
Before I reset the phone all notifications showed the correct time that they should have come, for example if I slept the phone at 10:40 and a notification came at 10:44, I then woke the phone at 10:50 the phone would immediately buzz and sound but it would say the notification came at 10:44 in the notification draw.
However after the factory reset of the device in the same situation the notification draw would show 10:50 but I know that is wrong because WhatsApp for instance will say the correct 10:44 timestamp on the message in the app.
Notifications when the phone is awake come through perfectly every time.
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Mine is the same as yours XT1068 8GB Dual SIM Retail GB 21.11.14.titan_retgb.retbgall.en.GB retgb.
I also have the same problem with music, I also noticed this with chromecast, it seems to loose connection after playing one track.
I contacted Motorola assist and they said replace the phone. I'm not sure if replacing it will solve the problem, I'm guessing this is a software issue. I
I got it from Amazon UK, I'm thinking of returning this and going back to my Galaxy Nexus and wait for the new Nexus phone.
Because we have the same software version I more strongly suspect this is a software issue now, I'm not sure what to do, I don't really want to return the phone as I will be left phoneless and a replacement would just come with the same software.
Another option would be to re flash to a different software version (an international version) but that will invalidate the warranty.
Not really sure what to do, would be good hearing if any retGB people are not having any problems, if any are reading this thread? or if any non retGB are having this problem.
jay2the1 said:
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
[...]
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Click to expand...
Click to collapse
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
bhavin192 said:
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
Click to expand...
Click to collapse
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Been testing on 3G, after the phone is slept all notifications work perfectly for 10 minutes with the phone buzzing a second or 2 after my tablet, if you sleep the phone and send a message after 10 minutes the phone will only buzz after 30 minutes from being slept (ie the heartbeat).
I've reinstalled PNF app and will experiment more tomorrow, still not sure how I will fix WiFi but I think a little more experimentation is required (yet doesn't make sense why my tablet always works 100% and the phone doesn't when using the same router)
jay2the1 said:
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Click to expand...
Click to collapse
I agree with you that it has something to do with phone going to sleep. My WiFi router is Netgear. I have they same problem with every other WiFi network and also on 3G. I didnt have this problem on my previous phone Galaxy Nexus.
PNF doesnt seem to work at all.
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
anshumandash said:
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
Click to expand...
Click to collapse
I have posted this on the Motoral forums here https://forums.motorola.com/posts/dbb4806484
I have been experimenting again today, the problem is significantly worse on WiFi notifications are much slower than on 3G, the problem seems completely unreplicable, sometimes notifications come though aOK even after I have left the device sleeping for an hour (using WiFi) or sometimes the notification will be delayed for several minutes even if it has only just been slept (again using WiFi), 3G on the other hand there is a definite 10 minute cut off from sleeping the device.
I've had PNF installed since last night and it doesn't help WiFi at all, but 3G it might, I say might because sometimes after 10 minutes (even an hour later) if I send a notification I do receive it straight away (something that never happened before I installed PNF) but then sometimes it doesn't and it's delayed for several minutes again.
I will join the Moto forum and add my weight to that when I get back to my computer as you need to sign in with a Google account.
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
jay2the1 said:
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
Click to expand...
Click to collapse
I have also noticed that. It seems that many are having this issue, so far no reply from Motorola
Motorola might be investigating about it. Yesterday i went back to dalvik from art. I tested the notifications the while day. On Wi-Fi, i didn't see the delays any more. In 3g many tests were successful even after 1hr of deep sleep. Only at 4pm India time i found a delay of 22 mins for whatsapp notification. There i also realized that it had switched to 2g due to bad signal in that room. I was definitely having problem when i was on art. Last night i also got the ota for build 23. I see that the kernel is updated. I will monitor one more day and report here.
Motorola has at least seen the post even with no reply, I just hope they are busy behind the scenes working out what is wrong so they can fix it.
I've never used ART (I'm completely stock), and all the problems are still happening today, unfortunately Telegram is being DDoS'd today so haven't been able to test anything out.
It will be interesting to hear if the update you received helps in any way, esp with the updated kernel, since your retGB device received it hopefully ours may do soon too.
As far as I can tell it doesn't affect calls and SMS, but I simply don't use SMS or calls at all (WhatsApp ftw) so my testing has been the odd 'prank' phone call from my 2nd phone and it rings every time, but it's not enough to confirm if it's a fluke or if in fact it does not affect phone calls/SMS.
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
That's good news, hopefully the update has indeed fixed it, there's no indication when the update will hit the UK but if it does fix it then ASAP I hope.
anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
katkat911 said:
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
Click to expand...
Click to collapse
In a different thread Motorola amin had mentioned that they are investigating the notification delay issue. I don't see much delays after the update. There are few mins here and there, but mostly good. If you haven't received the update yet, check the ota thread and update manually. It's the same update. Then see if you find any improvement.
I got the OTA update yesterday and I'm still having the same issues
http://tomhorsley.com/rants/doze-mode.html
I'm definitely reverting back to 5.1.1 when I get the time and energy to fool with it .
sounds like that was written by someone who hasn't even tried marshmallow yet. I have yet to experience any missed notifications, alarms or any issues relating to time in any way. If some apps are being affected by this then its a sign to the developer to fix their ****ty code because all of my apps relating to time at all have been working just fine and alot of them are still the same version they were on lollipop. Doze has improved my batter significantly. It sounds like this article was probably written by a developer who cant code properly and instead of improving his skills he'd rather complain and convince everyone to stay away from updates because he is unwilling to evolve. Even the article looks like it was written in paint...
I had indeed a wrong time bug some days ago...really strange and worrying, a reboot fixed it. First time ever since Android Froyo that I experienced something like that.
That author seems to think that Marshmallow's Doze is a horrible thing that breaks all apps that rely on background services, namely alarms and notifications, and couldn't possibly be fixed in 10 years (rather than a few months) due to Google's horrible mistake (rather than devs not fixing their code).
Frankly, it sounds like a bunch of hyperbole.
Sent from my ALCATEL ONE TOUCH Fierce using Tapatalk
He's wrong about how doze works. And if he's in the camp that doesn't understand it nor wants to rewrite his app. Then yeh he's the idiot group that Google is targeting and was writing garbage code anyway.
lol complete nonsense, my alarm has worked everyday since i flashed M, even on dev previews...the only issues i have with M are really the "slow to connect wifi when using toggles" and the weird wifi consumption on battery stats
Another annoying issue on M is that if your leave your phone longer in standby mode (display off), wifi turns off and you stop recieving notifications until you turn your phone on again. This is with wifi set to "never turn off", etc.
Kustaa said:
I had indeed a wrong time bug some days ago...really strange and worrying, a reboot fixed it. First time ever since Android Froyo that I experienced something like that.
Click to expand...
Click to collapse
This actually happened with me a couple of days back, I was travelling, so I put my phone connected to a power bank and went for a nap, woke up to see phone switched off, switching it on throws me a 2nd September date set on my device. Had to manually set the date as no network was available to automatically set the date from servers.
Ubichinon said:
Another annoying issue on M is that if your leave your phone longer in standby mode (display off), wifi turns off and you stop recieving notifications until you turn your phone on again. This is with wifi set to "never turn off", etc.
Click to expand...
Click to collapse
This I had been noticing these days just because of WhatsApp Web. When in standby, WhatsApp Web shows phone not connected error. Just waking the phone reconnects to the WiFi, but happens every 30-40mins.
I have a feeling that folks who never see these problems have their phones charging at night and doze mode doesn't happen when you are charging. I have no convenient way to charge my phone near my bed, so it is not charging and totally idle all night. Email and messaging completely stops. Only the stock alarm clock works. My medication reminder stops working. It might as well be turned off completely. Plus when you do wake up and turn on the phone, all the pent up alerts come through and scare the hell out of you. I hate doze mode.
Settings -> Battery -> ... (menu)-> Battery Optimization --> All apps --> Select whatsapp, etc... and select not optimized.
Test again.
You're welcome.
I already disabled optimization in the battery settings for all the apps that weren't working. They still don't work after sitting overnight. It looks as if that setting has absolutely no effect.
Claghorn said:
I already disabled optimization in the battery settings for all the apps that weren't working. They still don't work after sitting overnight. It looks as if that setting has absolutely no effect.
Click to expand...
Click to collapse
This is a real problem. I tested this on a Nexus 5. The device seems to enter Doze after about 1 hour and this is what happens.
What does work in Doze mode:
- Telephone: call can be heard.
- Alarm: alarm can be heard
What does NOT work in Doze mode:
- Receiving mail notifications directly: it seems to wait for the maintenance window. There is no "ping" from my GMail. No lock screen notification until I picked it up. I turned off battery optimalization as suggested. Like Claghorn says, it doesn't make a difference. When I was sleeping, the time difference between sending the mail and getting a notification can be hours. That is not acceptable: I want to determine whether or not I get a message. I got no control over Doze, except plugging it in. Also, when it sits on the desk at work I need to pick it up or turn the screen on every so often, because I don't know if it "dozed" off again.
Works partially:
- Notification light: It works once mail passes through the maintenance window. It does NOT work before the maintenance window.
I tested all of this with a unrooted, updated Nexus 5. Topic Starter and Claghorn have good points. Why can't I turn this off? I don't want this. I want notification on time, with ping, right now. If I don't I will turn the volume off or set priorities. They could have told me this behavior in a mail or during the update. Important mail from work, family comes in hours late. Not happy with this at all.
Tried all sorts of things, nothing seems to help. And no, battery optimalization is either not enough or has nothing to do with it. I love the Nexus 5. Marshmallow seems to be much smoother than Lollipop. I was happy with the update until I discovered this. Now, I am fustrated. I expect the phone to inform me when I need to be informed. Most days I don't need to save 10% of power anyway. For the first time I want to either root the phone and go back to Lollipop or even Kitkat. I don't know what else can be done. Fustrated.
Dennis de Swart said:
This is a real problem. I tested this on a Nexus 5. The device seems to enter Doze after about 1 hour and this is what happens.
What does work in Doze mode:
- Telephone: call can be heard.
- Alarm: alarm can be heard
What does NOT work in Doze mode:
- Receiving mail notifications directly: it seems to wait for the maintenance window. There is no "ping" from my GMail. No lock screen notification until I picked it up. I turned off battery optimalization as suggested. Like Claghorn says, it doesn't make a difference. When I was sleeping, the time difference between sending the mail and getting a notification can be hours. That is not acceptable: I want to determine whether or not I get a message. I got no control over Doze, except plugging it in. Also, when it sits on the desk at work I need to pick it up or turn the screen on every so often, because I don't know if it "dozed" off again.
Works partially:
- Notification light: It works once mail passes through the maintenance window. It does NOT work before the maintenance window.
I tested all of this with a unrooted, updated Nexus 5. Topic Starter and Claghorn have good points. Why can't I turn this off? I don't want this. I want notification on time, with ping, right now. If I don't I will turn the volume off or set priorities. They could have told me this behavior in a mail or during the update. Important mail from work, family comes in hours late. Not happy with this at all.
Tried all sorts of things, nothing seems to help. And no, battery optimalization is either not enough or has nothing to do with it. I love the Nexus 5. Marshmallow seems to be much smoother than Lollipop. I was happy with the update until I discovered this. Now, I am fustrated. I expect the phone to inform me when I need to be informed. Most days I don't need to save 10% of power anyway. For the first time I want to either root the phone and go back to Lollipop or even Kitkat. I don't know what else can be done. Fustrated.
Click to expand...
Click to collapse
A quick suggestion -
You may use Doze Mode Editor and edit the script so that your phone never enters Doze mode.
That way you can enjoy Marshmallow without Doze.
Sent from my Nexus 5
Achilles. said:
A quick suggestion -
You may use Doze Mode Editor and edit the script so that your phone never enters Doze mode.
That way you can enjoy Marshmallow without Doze.
Sent from my Nexus 5
Click to expand...
Click to collapse
Thanks, I will look into that. I'd like to keep Mashmallow as a whole if possible. I think it is a good update in general.
OK, I've looked at the doze mode editor thread and I find that the descriptions of the parameters I can set to be totally confusing, however, the flowchart pointed at in that thread seems to indicate that if I set the "inactive_to" value to something like 24 hours, then all the other doze mode nonsense is unlikely to ever happen (because I'll probably turn on my phone at least once every 24 hours). Does that seem like the best way to essentially turn off doze mode?
Claghorn said:
OK, I've looked at the doze mode editor thread and I find that the descriptions of the parameters I can set to be totally confusing, however, the flowchart pointed at in that thread seems to indicate that if I set the "inactive_to" value to something like 24 hours, then all the other doze mode nonsense is unlikely to ever happen (because I'll probably turn on my phone at least once every 24 hours). Does that seem like the best way to essentially turn off doze mode?
Click to expand...
Click to collapse
I will look into this over the weekend. I find it odd that there isn't simply a switch to turn Doze off, which is a pity. It seems to me it's part of saving energy in general. A switch under Battery would do nicely. It should not be this complicated. That said, I think the UI of Marshmallow is silky smooth, much better than Lollipop. Marshmallow in general in good. It' just this that annoys me.
i'm baffled by google's aversion to end user config. This kind of b.s. is how I found xda and drove me to become a chronic flashaholic. All or nothin I guess.
ElwOOd_CbGp said:
i'm baffled by google's aversion to end user config. This kind of b.s. is how I found xda and drove me to become a chronic flashaholic. All or nothin I guess.
Click to expand...
Click to collapse
I get the feeling Google assumes the customer is a developer. A few examples:
- The Nexus 5 does have a notification light: I didn't know until I read 5 reviews and even then I couldn't find any documentation on it. Needed an external app to get it working.
- Battery indicator: I like to have small numbers indicating battery charge: it could be done by hacking KitKat and Lollipop I think. Then at Marshmallow finally there's a (hidden) switch.
- I don't recall having any user guide in the Nexus 5 package. Not that I needed one. But some landing page doing a walkthrough would have been nice. Although there are some walkthroughs in every app
Not fatal flaws, but you wonder why does it need to be that difficult. It scares people away. Not me. I handed the Nexus 5 to some friends on numerous occasions and most found it too "empty". As for me, I want all developer stuff on. So it suprised me, there is no Doze fine tuning. Again, overall I give the Nexus a 8 or 9 out of 10. It fits me. In general I like it. So it's just constructive criticism. The empty layout and raw speed of the Nexus 5 works good in development of apps afterall.
Last night I ran an adb command (generated by the doze mode editor app) to set inactive_to to 24 hours (86400000 milliseconds). I then set an alarm for the next morning in the "Alarm Clock Plus" app (which completely ceased to function after Marshmallow showed up). This morning, the alarm actually went off on time, but the big "Dismiss" button it draws on the screen was totally non-functional. I had to hit the power button to get control (which then caused a popup saying alarm clock plus was non-responsive). I have no idea what caused all that behavior, but at least the alarm actually went off.
Also, with doze mode essentially disabled (in theory anyway), the power dropped from 100% in the evening all the way down to 97% in the morning.
With the exception to facebook and game type apps, Google's apps are the only ones I find that excessively waste resourxes and need to be forced to sleep. If they would get off the constant location polling, media scanning, and logging or at least tone it down a bit some they wouldnt need to implement thier half baked versions of solutions that they hijacked from xda devs
My S21 ultra has a delayed notification problem. Apps like eBay, PayPal, Gmail ETC will not receive instant notifications until I actually turn on the screen.
Apps like my Ring alarm, Aqua Mail will get instant notifications just fine. I've have tried everything like adding the apps to the never sleeping list, turned off adaptive notifications, set the apps to not be optimized by the battery ETC.
Why will some apps receive the instant push notifications while most others won't?
Anyone have any ideas how to fix this mess?
Sitting with the exact same issue and gone through all settings. Must be missing something.
I've had a similar issue, but just with a few apps....but they're only occasionally not sending me notifications or are sending me notifications for things that I've never seen before lol. So with Snapchat, for example, I usually get notifications for new snaps that are sent my way, however, on this phone, I occasionally get notifications that I've received a snapchat from like 20 people at once (when the reality is, all of those people had just updated their snap stories within the last few hours)...
Anyways, I was gonna say: "Make sure the apps aren't in sleep mode," but you have clearly tried that by assigning them to the never sleep group...
Definitely an odd issue. Guess I should just feel good due to it not affecting every app on my phone.
Another weird thing , if you have the app toggled off to not optimize battery it is automatically removed from the never sleeping apps list.
I believe this notification problem has something to do with Android Doze?
Anyone find a solution? I am experiencing this also with some notifications, not all despite coming from the same app.
Blaalad12 said:
Anyone find a solution? I am experiencing this also with some notifications, not all despite coming from the same app.
Click to expand...
Click to collapse
Nope, no solution at all. Now, I'm not even getting missed call notifications.
Apparently it's a network issue.
Link to Samsung post
Its not a network issue for me because im referring to twitter, facebook, whatsapp etc not sms messages.
Never had this issue with the iphone. Its my only complaint with the S21 Ultra but sadly its a big one for me. Sometimes they come through fine and other times they refuse to come through unless i put in my fingerprint and unlock the device. Makes no sense. They were always instant on the iphone wether the regardless of wether the phone was off or on. With Samsung it seems i have to keep the screen on constantly to ensure i receive notifications
Blaalad12 said:
Its not a network issue for me because im referring to twitter, facebook, whatsapp etc not sms messages.
Never had this issue with the iphone. Its my only complaint with the S21 Ultra but sadly its a big one for me. Sometimes they come through fine and other times they refuse to come through unless i put in my fingerprint and unlock the device. Makes no sense. They were always instant on the iphone wether the regardless of wether the phone was off or on. With Samsung it seems i have to keep the screen on constantly to ensure i receive notifications
Click to expand...
Click to collapse
Yes, my iPhone 12 Pro Max and the S21 Ultra sitting side by side, iPhone instant notifications, S21 Ultra dead to the world until you turn on the screen. It's a problem with Android Doze and there is no easy fix.
felloffthetruck said:
Yes, my iPhone 12 Pro Max and the S21 Ultra sitting side by side, iPhone instant notifications, S21 Ultra dead to the world until you turn on the screen. It's a problem with Android Doze and there is no easy fix.
Click to expand...
Click to collapse
Thats ridiculous
I have noticed that sometimes i get notifications but no sound so they come through silently. I don't recall any Samsung phone having this issue before ?
It really sucks that I like this phone a lot, but I get notifications on my damn S7+ Tablet before I do on my phone. Doesn't matter what wifi or cell network. There is definitely a problem, and a wipe and reload, or clearing cache does not fix it either.
cybrwulf said:
It really sucks that I like this phone a lot, but I get notifications on my damn S7+ Tablet before I do on my phone. Doesn't matter what wifi or cell network. There is definitely a problem, and a wipe and reload, or clearing cache does not fix it either.
Click to expand...
Click to collapse
My Tab S7+ 5G has the same notification problem as the S21 Ultra.
Likely Android attempting to save power....
I've had the same issue on Huawei and Xiaomi flagships
I have noticed that when I receive any type of message the first time it is basically instant, but if there comes a bunch of the same type3 of notifications through, it's muted...eg...If my friend sends me a whatsapp once I get the notification...but if the friend sends me 10 pictures all together, I will only get notified of the first one, thereafter all wil come through silently...this is for all types of notifications....it doesn't help with your issue, but also frustrating
termdj said:
I have noticed that when I receive any type of message the first time it is basically instant, but if there comes a bunch of the same type3 of notifications through, it's muted...eg...If my friend sends me a whatsapp once I get the notification...but if the friend sends me 10 pictures all together, I will only get notified of the first one, thereafter all wil come through silently...this is for all types of notifications....it doesn't help with your issue, but also frustrating
Click to expand...
Click to collapse
I thought i had a similar issue but i soon realised that some times not even the first notification comes through if the screen is locked. There is occasions when it feels as though the first comes through and the rest cannot be seen until i unlock the phone. Its annoying but weird as hell that it seems to only happen with twitter from my experience. Granted that twitter is the app i receive the most notifications from but im confident whatsapp for instance doesnt have this issue as i seem to get every notification regardless of wether the screen is locked or not
oh finally I am not the only one having notification issues. got no porblem with mg s10+ both android 11 but this s21 ultra really have this notif weird problem.
Let’s be clear, this is not a Doze issue. People have been pushing that agenda for such a long time. Doze only kicks in after a certain length of inactivity, however the delayed push notification issue in Android is constant. Note I said Android, that’s because this issue affects every Android device, not just Samsung.
Someone is reading this right now thinking “my Android phones fine, I don’t have an issue with delayed push notifications”. You don’t think you do, but you do. Perform this test, and I guarantee the results will be the same no matter what Android device you use:
Set up both an iPhone and an Android phone with Facebook Messenger (same account)
Make sure the screen of both devices is sleeping
Get someone to send you a message through Facebook Messenger
Repeat the above a number of times. You will note the messages come through on the iPhone without delay, but many will be delayed on the Android. There is no fix, trust me, I’ve done everything you can think of. Turning off battery optimisations for affected apps, disabling Doze via ADB, etc etc etc. There have been many “fixes”, and some do reduce the delay, but they don’t “fix” it. I’ve had Samsung, Motorola, HTC, LG, Xiaomi, Google Pixel, Nokia, Alcatel and every single one of them has the same issue.
It’s clear there is a fault with Android Push Notifications, and it’s been there for many years. Until Google finally admits there’s a fault and deals with it, I’m afraid Android users are stuck with the problem. From what I’ve seen of Android 12, there’s still no fix, so for now I’ll stick with iOS.
energy6uk said:
Let’s be clear, this is not a Doze issue. People have been pushing that agenda for such a long time. Doze only kicks in after a certain length of inactivity, however the delayed push notification issue in Android is constant. Note I said Android, that’s because this issue affects every Android device, not just Samsung.
Someone is reading this right now thinking “my Android phones fine, I don’t have an issue with delayed push notifications”. You don’t think you do, but you do. Perform this test, and I guarantee the results will be the same no matter what Android device you use:
Set up both an iPhone and an Android phone with Facebook Messenger (same account)
Make sure the screen of both devices is sleeping
Get someone to send you a message through Facebook Messenger
Repeat the above a number of times. You will note the messages come through on the iPhone without delay, but many will be delayed on the Android. There is no fix, trust me, I’ve done everything you can think of. Turning off battery optimisations for affected apps, disabling Doze via ADB, etc etc etc. There have been many “fixes”, and some do reduce the delay, but they don’t “fix” it. I’ve had Samsung, Motorola, HTC, LG, Xiaomi, Google Pixel, Nokia, Alcatel and every single one of them has the same issue.
It’s clear there is a fault with Android Push Notifications, and it’s been there for many years. Until Google finally admits there’s a fault and deals with it, I’m afraid Android users are stuck with the problem. From what I’ve seen of Android 12, there’s still no fix, so for now I’ll stick with iOS.
Click to expand...
Click to collapse
energy6uk said:
Let’s be clear, this is not a Doze issue. People have been pushing that agenda for such a long time. Doze only kicks in after a certain length of inactivity, however the delayed push notification issue in Android is constant. Note I said Android, that’s because this issue affects every Android device, not just Samsung.
Someone is reading this right now thinking “my Android phones fine, I don’t have an issue with delayed push notifications”. You don’t think you do, but you do. Perform this test, and I guarantee the results will be the same no matter what Android device you use:
Set up both an iPhone and an Android phone with Facebook Messenger (same account)
Make sure the screen of both devices is sleeping
Get someone to send you a message through Facebook Messenger
Repeat the above a number of times. You will note the messages come through on the iPhone without delay, but many will be delayed on the Android. There is no fix, trust me, I’ve done everything you can think of. Turning off battery optimisations for affected apps, disabling Doze via ADB, etc etc etc. There have been many “fixes”, and some do reduce the delay, but they don’t “fix” it. I’ve had Samsung, Motorola, HTC, LG, Xiaomi, Google Pixel, Nokia, Alcatel and every single one of them has the same issue.
It’s clear there is a fault with Android Push Notifications, and it’s been there for many years. Until Google finally admits there’s a fault and deals with it, I’m afraid Android users are stuck with the problem. From what I’ve seen of Android 12, there’s still no fix, so for now I’ll stick with iOS.
Click to expand...
Click to collapse
energy6uk said:
Let’s be clear, this is not a Doze issue. People have been pushing that agenda for such a long time. Doze only kicks in after a certain length of inactivity, however the delayed push notification issue in Android is constant. Note I said Android, that’s because this issue affects every Android device, not just Samsung.
Someone is reading this right now thinking “my Android phones fine, I don’t have an issue with delayed push notifications”. You don’t think you do, but you do. Perform this test, and I guarantee the results will be the same no matter what Android device you use:
Set up both an iPhone and an Android phone with Facebook Messenger (same account)
Make sure the screen of both devices is sleeping
Get someone to send you a message through Facebook Messenger
Repeat the above a number of times. You will note the messages come through on the iPhone without delay, but many will be delayed on the Android. There is no fix, trust me, I’ve done everything you can think of. Turning off battery optimisations for affected apps, disabling Doze via ADB, etc etc etc. There have been many “fixes”, and some do reduce the delay, but they don’t “fix” it. I’ve had Samsung, Motorola, HTC, LG, Xiaomi, Google Pixel, Nokia, Alcatel and every single one of them has the same issue.
It’s clear there is a fault with Android Push Notifications, and it’s been there for many years. Until Google finally admits there’s a fault and deals with it, I’m afraid Android users are stuck with the problem. From what I’ve seen of Android 12, there’s still no fix, so for now I’ll stick with iOS.
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Finally someone that speaks the truth.
I'm not sure if it's due to WiFi shutting off while the phone is asleep or not, but I've experienced several delays in emails coming in the past few months, a couple of which cost me a large amount of money because of me not getting notified, and then not being the first to respond to the email.
Some of these delays are as much as 30 minutes. I've confirmed that on my desktop computer the email was immediately available, just no notification on the phone until much later.
I've tried turning off power management for Gmail... WHen that didn't help, I tried moving over to Protonmail. Same thing - delays even with power management turned off for the app.
I suspect it might be the WiFi turning off as the phone goes to sleep, but I can't find a setting to control that anymore since Android 11 came in.
Any suggestions?
someone has made a thread like this already and there was a solution.
have a look at battery optimisation and background data for Gmail, quicker to use search for them than me remembering exactly how you get there.