Hello experts I am having a Samsung galaxy note 9(which I bought recently) I noticed a tiny white spot which blinks and then vanishes(happens occasionally) when I double tap my phone's screen to unlock it I have my phone updated to latest android OS is it a hardware fault or software fault and can this problem be solved?
Can you make a video of it? Also take a screenshot when the dot appears and post here.
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Ok I will try.
The spot appears occasionally not frequently.
Probably a defective pixel.
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Limeybastard said:
Probably a defective pixel.
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Can it be fixed?
aizazzulfikar said:
Can it be fixed?
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If it's a semi dead pixel that flickers it might be able to. Google " Samsung semi dead pixel".
True fix, is screen replacement.
Sent from my SM-N960U1 using Tapatalk
Related
I received my shipment today.
The very first thing I did after signing in was update the system to 4.1.1.
After playing for a few minutes I noticed a dead or stuck pixel on the right side of the screen. I ran the display test app and found another dead pixel in the middle of the screen.
I tried the camera with Google hangouts and Skype and all I get is garbled green signal. Using the nexus 7 camera launched yielded the same result.
Doing a full factory reset did not fix the problems.
Needless to say this going back. I'm disappointed that this excellent device is having these quality issues.
I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
Sent from my Nexus 7 using xda app-developers app
redmonke255 said:
I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
Sent from my Nexus 7 using xda app-developers app
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I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.
dublued said:
I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.
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I got mine from staples so I'll have to deal with them. I'll wait until they have stock.
Sent from my Nexus 7 using xda app-developers app
They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
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Shano56 said:
They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
Sent from my Nexus 7 using Tapatalk 2
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Do you know what page its on? I didn't see any mention of it
Edit: never mind, I see it in the warranty booklet under the LCD defect policy
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
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joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
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I seem to remember some Windows software for LCD screens that would "coax" dead pixels back to life by rapidly cycling the colors sent to them or something like that... Might want to see if such software exists for Android...
joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
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I'm not trying it out. If I was to find one I would be calling att with a warranty claim first thing in the morning.
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IMissPalmOS said:
I seem to remember some Windows software for LCD screens that would "coax" dead pixels back to life by rapidly cycling the colors sent to them or something like that... Might want to see if such software exists for Android...
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tmease1 said:
I'm not trying it out. If I was to find one I would be calling att with a warranty claim first thing in the morning.
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app
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I agree, I wish I didn't know lol. I am running the "fix" let's see how it goes. I finally stopped getting the "return your defective phone" alerts from AT&T... I really don't want to go through that again...
EDIT: dead/stuck pixel test didn't work, I ran it for 30 minutes
joshuadjohnson22 said:
I agree, I wish I didn't know lol. I am running the "fix" let's see how it goes. I finally stopped getting the "return your defective phone" alerts from AT&T... I really don't want to go through that again...
EDIT: dead/stuck pixel test didn't work, I ran it for 30 minutes
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That sucks. Do a claim and get a replacement. If I was in your shoes I would do it.
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tmease1 said:
That sucks. Do a claim and get a replacement. If I was in your shoes I would do it.
Sent from my SAMSUNG-SGH-I537 using XDA Premium 4 mobile app
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For now I will hold off, I do not feel like setting everything up again... I just went through the process of replacing it a few months ago and it was so annoying, they messed up 2 times and it took 3 times to get me the right device and ship it to the right house... I will give it a few weeks and call and see if I can just go to a repair place and have them toss a new screen in it or replace it on the spot. I would like to know if anyone else is having this issue so I can know if it is even wroth fixing... if more people have this issue the chances are the replacement screen will too.
joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
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I have droidwall installed, and I installed dead pixel checker. First of all, I'm curious as to why the app needs full network access if all it's doing is displaying full color screens one after another. Droidwall did catch it trying to send off 4 packets to some ip address.
No dead pixels that I could detect while using the app, there were some narrow vertical lines that looked a bit off but I think that's because I have a Ghost Armor screen protector on, and those are from the 'glue' or whatever keeps the screen protector adhered to the Gorilla Glass.
I have one dead pixel right,top corrner
I finally broke down and downloaded one of the pixel check apps off of the play store. I can't remember the name of it because once I was done I uninstalled it. Anyway, I'm good. Seeing this thread tempted me to damn much not to try it out.
Sent from my LG-E970 using XDA Premium 4 mobile app
joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
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There is a few software and physical ways of sorting these but it’s not guaranteed plus it should be covered under your warranty.
My first device had > 14 damaged pixels, 4 of them would show even on lower brightness levels. My new device has a few too - but I can't see them under normal conditions. Found them via magnifying glass (black screen, max brightness)... Don't do that - you will probably find some
Ive had this phone for less than 24 hours and ive already got a pixel thats dead. And it appears to be growing in a perfect circle. Anyone else get a dead pixel?
Can you post a picture?
Sent from my SM-P600 using Tapatalk
Yeah, when i have access to another camera. Give me a few hours.
What? dead pixels on g flex? Damn I tough is impossible.
Post a pic
Can a screen shot not show it
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vw65bus said:
Can a screen shot not show it
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No. It doesnt show up in screenshots.
Well that sucks
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Heres a pic. Its quite obvious. The perfect dot in the middle of the white space.
https://www.youtube.com/watch?v=BCA6LnWgVlE&feature=youtube_gdata_player
I would recommend turning the sound down. Loud place i was in.
Can you exchange it, that does suck
Sent from my LG-D959 using Tapatalk
I'm at the at&t store right now. They said they'd warranty replace it.
gtamgs15 said:
I'm at the at&t store right now. They said they'd warranty replace it.
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Lucky if your in warrenty it doesnt matter which obviously you are and its not hacked due to no hacks available for d950 atm. i got mine and switched to AT&T next plan new phone every year Previous device in sig.
I have noticed the Note 7 always on is WAYYY brighter than the S7 Edge always on.
Anyway to change that?
What about screen burn in, do we think there will be a problem?
I had the same question. I don't want to turn it off but it's really bright.
Sent from my SM-N930T using Tapatalk
Same here way too bright. I turned it off until there is a fix. Wish we could adjust it to personal preferences.
there's a 70mb international patch that samsung has released with a few bug fixes and improvements. the screen brightness might be part of the improvements. wont know til tmobile decides to push the patch to us. but as far as burn in goes i wouldnt worry about that. if you notice the always on screen moves position up and down your screen. this prevents burn in.
freebee269 said:
there's a 70mb international patch that samsung has released with a few bug fixes and improvements. the screen brightness might be part of the improvements. wont know til tmobile decides to push the patch to us. but as far as burn in goes i wouldnt worry about that. if you notice the always on screen moves position up and down your screen. this prevents burn in.
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Unless you're using a S View cover, mine doesn't move (not that I've noticed anyway) ... Was a little concerned myself. I have an LG OLED display, the 65" EF9500, I know it's not as prone to burn in as compared to plasma, but the TV will run a screen clean cycle when powered down after every 10 hours of use, or there about... Not sure if the Note does anything behind the scenes to prevent or deal with possible IR ..
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Mine DOES NOT move either.
Also there was an update today in the Galaxy Apps for the always on display. From what I can tell not much of a change
I believe the movement is 1 pixel every 10 minutes, random jump every 60 minutes. Is that not the case anymore?
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spridell said:
Mine DOES NOT move either.
Also there was an update today in the Galaxy Apps for the always on display. From what I can tell not much of a change
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I don't see This?
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Mine moved from the middle of the screen to the bottom and back.... I don't have a issue with the brightness..... Then again I'm goin blind so I like being able to see it..lol
There was an update to the always on display in the galaxy app store. I don't know what it does though
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Rydah805 said:
I believe the movement is 1 pixel every 10 minutes, random jump every 60 minutes. Is that not the case anymore?
Sent from my SM-N930T using Tapatalk
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it does move. and you're probably right about the time of the movement. the ppl that dont see it move are probably expecting it to move within 30s of them looking at it. it takes some time for it to move. over the past 2 hours mine was at the bottom of my screen it is now in the middle of my screen.
spridell said:
I have noticed the Note 7 always on is WAYYY brighter than the S7 Edge always on.
Anyway to change that?
What about screen burn in, do we think there will be a problem?
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No you won't face an issue with screen burn in! That's an lcd screen issue with the pixels! You won't see that issue on your QHD display!
Sent from AOSP Developer @cfox88
Just received the always on display update... FYI
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Steve Lazarus said:
Just received the always on display update... FYI
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What is on this update?
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cfox88 said:
No you won't face an issue with screen burn in! That's an lcd screen issue with the pixels! You won't see that issue on your QHD display!
Sent from AOSP Developer @cfox88
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Lol wut? You got that backward. AMOLED *DOES* get burn in. LCD only occasionally suffers from image retention but that's temporary.
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Update definitely fix this issue with Pinning S Note to lock screen
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Hi guys just wondering I've switched off always in display right from the box because I was worried about burn in but after seeing my friends s8 plus always on display I feel I'm missing out lol
My question does always on display have any way of creating screen burn in of any sorts or degrade the quality of the display quicker then normal
Thanks
It's always in a different location to prevent burn in.
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harlenm said:
It's always in a different location to prevent burn in.
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What every time you use your device or does it move on a timer thanks
Lol?? Just turn it on and see for yourself
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brockyneo said:
What every time you use your device or does it move on a timer thanks
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I know that every time the aod turns on its in a different spot. Not sure if it moves on a timer also.
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harlenm said:
I know that every time the aod turns on its in a different spot. Not sure if it moves on a timer also.
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I'm just thinking what if you don't use your phone for 2 days will it be static then?
Thanks
brockyneo said:
I'm just thinking what if you don't use your phone for 2 days will it be static then?
Thanks
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No, it moves .
Sent from my SM-N950U using Tapatalk
It always moves, I use the little one at the edge
winol said:
It always moves, I use the little one at the edge
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Hi, what do ypu mean, use the little one at the edge?
|mickey said:
Hi, what do ypu mean, use the little one at the edge?
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Look in the aod settings, please.
Sent from my Galaxy Note8 using XDA Labs
Dejan Sathanas said:
Look in the aod settings, please.
Sent from my Galaxy Note8 using XDA Labs
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Thx, don't know how the heck I missed it!
In my settings, there's no option to have it move all over the screen. Is it that subtle that I dont see it move around? I like the AOD but I dont know how it cant create a chance of screen burn-in
It can be a very subtle move but it is definitely moving. You may not notice it. Sometimes I'll see it move about an inch, but other times not at all that I can tell. Enjoy your AOD, it won't burn into your display.
I'm terrified to leave my house in case I get eaten by a Llama.
some people .....
I've experienced the burn in screen with galaxy s8. The burn in started first in the place of home button and navigation bar then spread to the lower half of the screen. So now I deactivated AOD and navigation bar in my note9.
Sorry for my bad english
ashraftoma99 said:
I've experienced the burn in screen with galaxy s8. The burn in started first in the place of home button and navigation bar then spread to the lower half of the screen. So now I deactivated AOD and navigation bar in my note9.
Sorry for my bad english
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Mine is from gboard.
Sent from my SM-N950F using Tapatalk
Burn in
Capzlawk said:
It can be a very subtle move but it is definitely moving. You may not notice it. Sometimes I'll see it move about an inch, but other times not at all that I can tell. Enjoy your AOD, it won't burn into your display.
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Not true, I have burn-in from AOD. It is very noticeable on light backgrounds.