Hi, I smashed my p20 pro screen and I'm trying to get the pictures out for backing them up in my pc, I can't get the phone in USB debugging or MTP so my pc or HiSuite doesn't recognize the device. Any solutions? I tried 3rd party software and they ask me to put the phone in usb debugging so I can't use them either. Screen and fingerprint sensors are not responsive.
There is no way to retrieve such photos from the internal storage if the recovery software can't access the internal storage.
If your device has an SD card, and such photos are stored there, you may be able to remove the card from your phone and try a computer based recovery program.
The answer above is not helpful at all...
However, all is not lost if you can still see through the cracks and stuff. If the phone works, but you just can't use fingerprint and touch, try using a USB mouse with a USB type C OTG adaptor (those can be cheaply found on amazon or other stores, if you don't already own one).
With the mouse, you can "touch" on your screen, and so upload the pictures, do a backup etc. You can even use a USB hub and connect a USB storage device as well as the mouse and do a complete backup to the storage device.
Related
HI, I was wondering if there is a way that I can find software that will install on my phone that I can connect to any computer. I would like to use the 8 gig sd micro for a portable hard drive storage. But there are some places that will not let me install actvsync. But it will let me charge the phone on the USB port. I travel a lot and would like to just transfer files without email
gottheit2005 said:
HI, I was wondering if there is a way that I can find software that will install on my phone that I can connect to any computer. I would like to use the 8 gig sd micro for a portable hard drive storage. But there are some places that will not let me install actvsync. But it will let me charge the phone on the USB port. I travel a lot and would like to just transfer files without email
Click to expand...
Click to collapse
Try Card Export II (you can demo it, before you pay).
There are free versions of other Mass Storage app's but seem to have problems with the Kaiser.
Ta
Dave
hi why don't u use usb2pc? the pc will think your phone (micro sdcard) is an external harddisk.
Recently I have not been able to connect my diamond to my pc via USB in either active sync mode or disk drive mode. I can connect my touch HD normally but not my diamond.
What am I to do?
When I connect it via disk drive mode my computer says usb device it says something like cannot recognize device or something like that.
My main concern is backing up the my pictures folder then I can hard reset the device but not before copying the pictures.
Thanks
Maybe this will help
http://social.microsoft.com/Forums/...c/thread/fb7154c5-5642-435c-ad83-5431c7534731
ill give it a shot.
Thanks
Forgive me for my Basic lack of understanding on this one.
I'm running os x snow leopard 10.6.4 and when i plug it in usb it starts up a mtp application and only allows me access to pics and as a dial up modem. I would like to be able to mount the disc's to transfer files back and forth. and also when i run doubletwist it tells me to use the drop down menu but when im using usb there is no drop down menu. so no mounting.???
any ideas what im doing wrong?
You need to go into settings, applications, usb settings, and change it to ask when connected. Then when you plug it in choose mass storage from the list of options that come up. Also, enable usb debugging while you're at it
Sent from my SAMSUNG-SGH-I897 using Tapatalk
domin8 said:
You need to go into settings, applications, usb settings, and change it to ask when connected. Then when you plug it in choose mass storage from the list of options that come up. Also, enable usb debugging while you're at it
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Click to expand...
Click to collapse
the usb debugging was the kicker after! thanks for your help your suggestion works a treat!
-happy captivate user.
I feel like i'm going crazy here...
i have debugging enabled, i have my phone set to ask on connection.
i use osx 10.6.4.
there is no sign that i have a device detected on my mac.
the phone detects that it has been plugged in. (notifications)
i've gone to the notifications and selected mount.
i've used "adb devices" and get no results.
tried using double twist, nothing shows up.
my phone is still stock.
any help/ideas are appreciated!
Are you on a mac desktop? Mine would only recognize if I use a port on the back, not a port on the keyboard or the front of the machine....i think it's a power requirement thing. Try a different port and post the result.
Also try changing it from ask to being mountable instead and see if that changes things
Sent from my SAMSUNG-SGH-I897 using Tapatalk
it's a macbook pro. i've toggled between the "ask on connection" and auto mount. i've selected to mount the drives from the notifications, all with not mac love. however, it seems to work with my windows box (using the usb on the back, not front). I would like to get it working on my macbook though as that is much more convenient (couch + tv and all). seems that mac + this phone is not officially supported? (no drivers from samsung anyway).
any tips/idea/suggestions are much appreciated.
This is what I did for my phone.
I put it on "ask when making a connection"
I always choose PC Internet.
I enable USB debugging.
Plug my phone in.
Then go to the USB notification and hit "mount drives"
Then it is on my desktop!
I am using the aluminum macbook.
thanks for the input. i'll have to try it again when i get home.
an interesting note:
when i attach it to my macbookpro and i have it on "ask" the phone will display the connected notification, but it will not ask.
akuma548 said:
thanks for the input. i'll have to try it again when i get home.
an interesting note:
when i attach it to my macbookpro and i have it on "ask" the phone will display the connected notification, but it will not ask.
Click to expand...
Click to collapse
I think when it is in USB debugging mode it will not work like that. But I always select that every time I can.
But having it to ask, it does not default to anything else. Not sure if it makes a difference or not, but I don't have problems putting anything on my SD card.
yeah, i'm totally not having any luck with this device on osx.
i have 2 usb ports. i've tried both. i think i've plugged in the phone with every different option... with/without secondary sd, debug on/off, mass storage ...
i even tried it in ubuntu running in vmware fusion.
i can confirm that it does work (it works on my work pc [windows 7]) and have decided that there may be one additional thing to try. i have the stock cord at work and i bought a backup from the local store. the connector on the micro-usb side might not let the port fully connect (it's a little fatter than the one Samsung sent with it). i don't know if that could really happen since it does charge and the phone thinks it's got a connection. but as of now seems my only hope.
gephoria said:
the usb debugging was the kicker after! thanks for your help your suggestion works a treat!
-happy captivate user.
Click to expand...
Click to collapse
Don't forget to exclude the storage drives from being indexed by Spotlight or you will get all those .filename files in every directory damn near it.....gah I hate Spotlight sometimes
OK. so, first i'd like to thank everyone for their input.
I have figured it all out. It is the #$%^&* backup cord I bought.
I took it to work where my stock samsung cord is (and the phone connects) and swapped out cords. I got the exact same result, phone notices that it is plugged in and begins to charge and allows me to select to mount the cards. The computer however doesn't recognize that a USB device was attached. So i took that damn blocky cord and pushed it in really hard and BAM-O! the drives show up and i get nice full access.
so, because of the recessed opening for the micro USB port on the phone combo'd with the blocky micro USB end of my cord I am not getting a complete connection. at least i have a back up charger. i only need to do my syncing/hacking at home.
I guess this post is a little premature, but i'm fairly positive that when i get home with the good cord all will be fine.
FYI: Don't get a "Retrak" cord from fred meyers.
For those still having trouble even after enabling USB debugging etc:
On my 2 week old 17" MBP, only one of the USB ports (the one closest to the power supply) will allow the phone to show up as mounted -- it's also the only port which will charge an ipad fwiw, so I suspect that it's a power requirement issue.
Bottom line: try all the USB ports on your machine.
akuma548 said:
OK. so, first i'd like to thank everyone for their input.
I have figured it all out. It is the #$%^&* backup cord I bought.
I took it to work where my stock samsung cord is (and the phone connects) and swapped out cords. I got the exact same result, phone notices that it is plugged in and begins to charge and allows me to select to mount the cards. The computer however doesn't recognize that a USB device was attached. So i took that damn blocky cord and pushed it in really hard and BAM-O! the drives show up and i get nice full access.
so, because of the recessed opening for the micro USB port on the phone combo'd with the blocky micro USB end of my cord I am not getting a complete connection. at least i have a back up charger. i only need to do my syncing/hacking at home.
I guess this post is a little premature, but i'm fairly positive that when i get home with the good cord all will be fine.
FYI: Don't get a "Retrak" cord from fred meyers.
Click to expand...
Click to collapse
OMG, thx for this post! I was having the same issue. Now it's fixed after I used the stock cord, lol.
usb issues with mac mounting and self eject
first my phone does not mount to my macbook like it used (since july) to with stock usb cord but still mounts to my imac (also with bootcamp xp2) and powerpc g4 all running the latest OS X
on imac, when i try to copy a folder from sd card to my mac the sd card will eject it self after starting coping files. it started with a system.img file from my rom backup files, now when i try to copy other folders even a jpg from DCIM will eject the sd card and external sd. (see attachement for error code) then the error message that the disk was not ejected properly. all happens with any random files, copying folders from mac to sd cards is fine
in xp2, the desktop windows freeze while coping is in process, then i need to disconnect the usb cord to get back to the desktop
i copied same folders from sd card to external sd on the phone itself and it works
update: now, only by selecting a file on external sd will unmount both sd cards!!! going to buy a replacement cord and see....
I recently got the new LG Optimus 2X and im having some real headache over it..
The thing is that it refuses to mount its sdcard on my macbook (10.6.6).
I tryed pretty much everything short of injecting valium, but it simply will not comply.
So could anyone please help me before my hair turns gray and falls off?
It pops up on win xp, both on a pc and in a vmware xp system on the mac, so i assume that its not using the default mass storage system anymore, some google searches hints that its using a semi-proprietary system similar to some mp3- and media-players.
So far ive been using my old phone as SD card adapter, and i also have a wifi network (rarely used, using mobile internet on a usb dongle) for ftp transfers.
But that aint enough, i need to be able to transfer audio/video files aswell as games/apps and backups to/from my phone in a easier fasion than adb push or ftp.
i really like the phone but im concidering returning it and buy a mac compatible phone instead.. but there are no other tegra phones available atm...
Does it use MTP? If so, check out http://www.wentnet.com/projects/xnjb/
I have a Tegra powered tablet (Advent Vega) and my MacBook Pro sees the sd card when mounted no problem.
You could also look at a program called Syncmate. Mac client and free Android version
XNJB is a no-go.. Will not detect a device.
Googlesearch mac with optimus x2 only reveals mac address related links or sites containing the words in different topic lists.
syncmate is a internet-solution, nothing gets synced locally..
And that is simply not an option when i want to transfer +1gb files (at the best of times i reach about 150k/s, usually around 10-30k/s)
Seems to work fine on my MacBook Pro.. no problem at all!
I have some trouble with the phone not detecting the second SD card, solution for me was to uncheck "USB Debugging" while it was plugged in.
Or
Plugout
Disable USB-Debugging
Plug in
Dangerous one: (This might damage current content on your SD-Card, i take no responsability)
While Phone is live
Plug out the SD
Phone goes belly up about it
Says it might be damaged and needs to be reformated
let the phone reformat the SD-Card
Plug the phone back in the Mac
Poof SDcard once again viewable
^^ Above is not recommended, and i can not explain why it worked. also i do not know if it might damage other components of the phone. But mine looks to be just fine and the SD-Card is performing as intended.
Why it is so hard for the Computers to see the external SD is a good Question, i have had the same issues with my windows 7 PC .. USB debugging seemed to be the fix initially.
xarvox said:
I recently got the new LG Optimus 2X and im having some real headache over it..
The thing is that it refuses to mount its sdcard on my macbook (10.6.6).
I tryed pretty much everything short of injecting valium, but it simply will not comply.
So could anyone please help me before my hair turns gray and falls off?
It pops up on win xp, both on a pc and in a vmware xp system on the mac, so i assume that its not using the default mass storage system anymore, some google searches hints that its using a semi-proprietary system similar to some mp3- and media-players.
So far ive been using my old phone as SD card adapter, and i also have a wifi network (rarely used, using mobile internet on a usb dongle) for ftp transfers.
But that aint enough, i need to be able to transfer audio/video files aswell as games/apps and backups to/from my phone in a easier fasion than adb push or ftp.
i really like the phone but im concidering returning it and buy a mac compatible phone instead.. but there are no other tegra phones available atm...
Click to expand...
Click to collapse
On the Optimus 2X you need to activate yourself the USB Mass Storage mode, Go on Applications -> Settings -> SD Card & Phone Storage -> Mass storage only
Desmopro, i already tryed that.
The mass storage setting disables the adb debug tho.
My computer can see the device in system profiler, a hardware list,
And adb devices lists it aswell, but disk utility can't see any connected storage,
mounted or otherwise.
xarvox said:
Desmopro, i already tryed that.
The mass storage setting disables the adb debug tho.
My computer can see the device in system profiler, a hardware list,
And adb devices lists it aswell, but disk utility can't see any connected storage,
mounted or otherwise.
Click to expand...
Click to collapse
What version of OSX you use ?
In terminal, can you see the device (on /dev) ?
Think to reinstall a combo update, to clean up your system
If you use 10.7 beta and you are a developper or a beta tester, send a report to Apple
If you use 10.7 beta found on bittorrent, downgrade to 10.6
The Optimus 2X dont use MTP but the old mass storage method, so there is normally no problem to use OSX with
Im using 10.6.6.
Its strange, my htc hero mounts just fine, without any hazzle or inconvenience, but the optimus will not show..
I finally did find the issue tho, as soon as i eject the external sd-card (remove it physically), the internal storage pops up without a hickup.
But as soon as i insert the sd card, the mounted card stops responding, folders wont refresh, file copy stops and the only option is to eject the media from finder.
So regardless of what i try, i cannot get the external card mounted on my mac, even tho it works fine on pc.
..ive been using my sd card from my hero from the moment i got the phone..
Hi,
has anyone succeeded to export the internal or external SD storage as a USB mass storage device? The only thing that works for me is MTP under Windows.
Of what I know it's not possible because the phones usb mass storage only supports one drive.
Our phone has two drives, internal and external SD.
Therefore it has to use MTP for you to see the two drives in Windows.
It's the same for all phones with external and internal memory.
Solution: Unmount SD card, rip it out of the frickin phone, ram it into your computer, start copying HD quality movies super fast, rip it out of your computer and showe it back into your phone! Problem?
Sent from my LG-P880
Yes, but I don't like to open the filigree back side too often.
MrWunderbaum said:
Of what I know it's not possible because the phones usb mass storage only supports one drive.
Our phone has two drives, internal and external SD.
Therefore it has to use MTP for you to see the two drives in Windows.
It's the same for all phones with external and internal memory.
Solution: Unmount SD card, rip it out of the frickin phone, ram it into your computer, start copying HD quality movies super fast, rip it out of your computer and showe it back into your phone! Problem?
Sent from my LG-P880
Click to expand...
Click to collapse
Sorry for digging out this old thread. But still better than starting a new one.
I am new to android and the 4X HD is my first android phone. Was using iPhone with PWNtunes, which allows for free file transfers to and from the phone (including music & videos) without using ANY additional software on the other end.
Is there really NO way to activate USB mass storage at least for the external SD card ? I mean, I could like copy the files later to the internal memory, but I really hate the idea that I have to open the phone everytime I want to transfer a file. I can't always mail the files.
I am willing to modify the phone in any way, but I often come across computers where I can NOT install any additional software. Even worse I work with Hardware devices (like my car Stereo or my Set-top-box) where there is no possibility to change the Software.
So USB Mass Storage is the only way to go for me. All the google searches I've done so far point out 2 piece solutions, at best, where I would also need to install software on the PC.
Is there really no standardised solution for this that works on ANY Android ICS (like PWNtunes for any iPhone) ?
I would even pay up to 10 € for this feature, a feature that should be included !
With Total Commander and the Android-ADB-Plugin I have access to the entire file system and SD cards of all my Androids.
I don't know about yours but, for me its enough when I select "LG software" (don't know how's in yours cause mine is in Portuguese...), after I just need to run "LGAutoRun.exe" and I can see the internal store and external sd just like if I had "mass storage" selected.
If I have previously selected "LG software" windows just ask me if I want to open to see the files, but thats normal cause the drivers are already installed.
@Bud Cord & @RuedasLocas
Both are again solutions where I would have to run some kind of software on the Host side.
Yes, this will work for Win7 computers BUT IT WILL NOT work for my TV, it will NOT work for my Car Stereo, it will NOT work for my Printer, it will NOT work for my portable mediaplayer, it will NOT work for my DSL-Router, it will NOT work for my DVB-SetTopBox, and so on. For all those other devices that ONLY understand USB MASS STORAGE it will simply NOT WORK.
Yeah USB MASS STORAGE (UMS) is some crappy old block access device. BUT it is also the defacto standart that every USB Device that can read a USB stick supports.
I had a Windows Mobile 6.1 Phone some years ago, it hat UMS, only for the SDcard.
I had a simple Feature-Phone(SE K610), it hat UMS, again only for the Memory card.
I had a Chinese unbranded Phone with dual-Sims and a TV set built in, it had UMS!
I had an iPhone I could Jailbreak it and activate UMS. Every 2$ cheapo USB stick has UMS.
I again want USB MASS STORAGE at least for the SD-Card. I am still trying to find some workaround. Even that the phone was not rootable at the beginning was no dealbreaker for me, but THIS actually IS a dealbreaker for me. I loved to use my Phone as a USB-Stick and plug it in everywhere. I always did that. IPhone has forced me to carry around my own cable, android is forcing me to carry around a regular USB stick.
I hate the phone for not having MASS STORAGE. The worst part is that it seems like Android has adopted this crap, so any Android phone is just as bad.
Sorry for whining, I just thought that there was some simple solution that I am not seeing.