So I've just been using my phone in low light and ive noticed there is light showing through a gap between the screen and the phones frame.
It starts just above the power button and goes for about 30mm upwards.
Going to the service centre on Sunday. I really hope they replace it rather than try a screen replacement. I'm just worried it's the battery expanding.
I've circled it in blue. The light below it is the edge of my screen protector.
For the record my phone is unmarked never been dropped.
I noticed the same issue after I had my screen replaced. There was no gap out of the box, and now I'm worried about water resistance, on top of other things.
oddbehreif said:
I noticed the same issue after I had my screen replaced. There was no gap out of the box, and now I'm worried about water resistance, on top of other things.
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Mines never been replaced.
A chat with Samsung online told me to do a factory reset ?
clax6 said:
So I've just been using my phone in low light and ive noticed there is light showing through a gap between the screen and the phones frame.
It starts just above the power button and goes for about 30mm upwards.
Going to the service centre on Sunday. I really hope they replace it rather than try a screen replacement. I'm just worried it's the battery expanding.
I've circled it in blue. The light below it is the edge of my screen protector.
For the record my phone is unmarked never been dropped.
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Most of the note 9 got it, I also do and didn't have a single problem for 8-9 months. Returning the phone like that if not really soon after purchase will lead to refurbished phone given to you (99% about that) and I think it's safe to say that refurbished phone used from someone else and having God knowns what issue fixed (hopefully) is worse than having a slight light bleed reflection.
Still, while I am saying that I strongly think that 1000 euro priced phone should not have such a QA defects (even a 300 euro one should not). Beside that my note 9 is literally flawlessly perfect and my display is also 100% perfect uniformity (you can search for that problem, part of the screen are less bright vs others... and this is a deal break).
Related
In my lower half of the screen I have a bright spot visible only on light background. My device is just a few days old. Anyone else encountered this? Should I worry about it?
catalinbudusan said:
In my lower half of the screen I have a bright spot visible only on light background. My device is just a few days old. Anyone else encountered this? Should I worry about it?
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Sorry this might seem silly, but have you checked that the lens is clean? Or maybe there is a bit of dust that has gotten inside the casing and onto the lens? I guess if it's bright enough, then you should be able to have it fixed on warranty.
The lens is part of the camera and has nothing to do with the screen. The screens are backlit by a source of light and mine has a bleed spot. I've seen this before on laptops too.
I think I have it too, left side, a little lower then the middle of the screen. It shows better in the brightest screen setting but it's still pretty discreet. I wouldn't worry about it.
talk.sonymobiledotcom/t5/Xperia-Z3-Compact/Lighter-spot-on-screen/m-p/855751
So, I sent the unit back and got a replacement. It was pretty annoying to me as I was constanlty distracted by the bright spot. The carrier (Orange Romania) was very cool about it and sent the replacement ahead to make the switch at my house so I wouldn't have to send it in, wait for them to verify the fault, sent a replacemet in a week or so and be left without a <propper> phone . Very pleased and so far I can't identify any faults.
I received my device today and after playing with it for a few hours, I noticed a light blob on the top-right side of the screen. Such a shame
Hopefully I'll get a replacement asap.
I have a similar spot, but it is in the right bottom corner. These spot seem to appear near the buttons. My theory is that by bending the phone something from the inside of the phone pushes against the display and creates the spots.
mine is from the left edge, thumb size. It's visible on dark background. Sony mobile displays are pure crap, the worst I've seen on any smartphone. Never buy Sony again!
When I first got a N910F, I immediately noticed the top right corner of the screen was lifting up, which seemed like the adhesive on that side was not sticking. The top left corner had a yellowish tint, and the camera was faulty, becuase when I'm taking a video, the video jumps when I pan to the right. So I returned it and got a N910C as a replacement. This particular unit, also had lifting, but it is on the bottom right. When I put pressure on it, it sticks right back in, but after a few minutes, it lifts up again. What makes it worse is there is light bleed on that corner when the back button lights up. Under direct sunlight, and when the screen is off, I can see "brushed effect" under the main screen (the whole viewing screen) at a certain angle.
I seem to be very lucky with samsung, that I get defective units no matter what I buy. Or is samsung lacking quality control?
================================
These are some of the problems I encountered with each device as far as I can remember:
1. S3 i9300 = I had to go through 5 units, reasons are the Sudden Death Syndrome, and the Ink blotch effect. Then after three moths, my lovely 3-year old daughter poured milk on it which damaged the screen, it is now prepped and tested and ready for a new screen, just waiting for replacement screens to go lower...
2. Note 2 N7100 = again Sudden Death Syndrome, and Ink blotch effect (I had to go through 3 units till I got a good one)
Note 2 N7105 = Ink blotch effect and LTE was erratic (first unit returned, and good second unit sold)
3. Note 3 (N9005) - pinkish tint on lower half of screen
Note 3 (N900T) - first and only unit I had, had a faulty ear piece. When the phone was on, even I wasn't doing anything, I can hear a 56k modem-like noise coming from it. Tmobile people confirmed this.
4. S4 (i9505) - first unit had very strong pink tint on lower 1/4 of screen, second unit had a small piece of dirt on the center of screen, third unit is awesome, but I sold it on swappa because I got a Tmobile (M919) version which I am still using today.
5. Galaxy Tab S 8.4 = the bezel next to the sd card slot came apart out of the box.
6. Galaxy Tab Pro 8.4 = Buzzing sound coming from the screen (not speaker), I still have this unit now, look at my signature to see video.
7. Note 4 (N910F) = yellow tint of top left corner, faulty camera
Note 4 (N910C) = lifting bottom right corner, light bleed on same side, brushed effect under viewing screen, when the screen is off and under direct sunlight.
xdm9mm said:
I seem to be very lucky with samsung, that I get defective units no matter what I buy. Or is samsung lacking quality control?
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Could be either of them, neither of them or both.
In any case, I'd definitely return the second unit ASAP if I were you.
Or you buy from a store always who has B grade items or refurbished that it sells as new
iridaki said:
Could be either of them, neither of them or both.
In any case, I'd definitely return the second unit ASAP if I were you.
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It's all packed up and waiting to go back to amazon
Braxos said:
Or you buy from a store always who has B grade items or refurbished that it sells as new
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Nope, I almost always never buy second hand. This is why I buy from amazon, or Fulfilled by amazon, or from best buy, I don't mind paying a few extra $, as long as there is no problem in returning a faulty item.
the only "issue" I've had on mine so far(not counting bad design decisions, like a protruding front-facing wake button for "convenient" pocket-dialing) is the incomplete application of the oleophobic coating.
there are 2 small spots with no coating, so there will be 2 small smudges if i hold my phone in direct sunlight without using a cleaning cloth first.
it's still better than having the entire screen covered in smudges though.
So last night I noticed that there appears to be a thin line of light coming up from above both the right and left bezel. Can anyone else reproduce this? It's most noticeable in a dark environment with the screen brightness relatively high.
Red line indicates where the light leakage comes from.
here are some actual pics. I just want to know if this is normal or not. Thanks
Nope, your phone should not do that. It appears your screen inst adhering as it should. If I were you I would take it back and get a new one if you're in your 2 week grace period.
Cronus577 said:
Nope, your phone should not do that. It appears your screen inst adhering as it should. If I were you I would take it back and get a new one if you're in your 2 week grace period.
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Thanks for your reply. Unfortunately I'm not. But I've reached out to Samsung and they acknowledged the defect. Hopefully they'll send me a like-new replacement.
shadow82x said:
here are some actual pics. I just want to know if this is normal or not. Thanks
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mine has the same problem here!! should i replace it??thanks
So in the end I did end up getting a replacement because of this. Turns out I'd totally regret it because this is actually normal behavior.
The replacements I got had far worse issues such as yellowing screen, overheating, and rotation issues. And on top of that all of them still had the light bezel bleed. Ugh.
got today my S9 midnight black and its even worse than on the s8. light leak also on the bottom, additionally plus the light leak above front cam.
also dust in the frame of the fingerprint sensor.
oh samsung oh samsung.....
at least the stereo speakers are fantastic i have to say. display is also better balanced in white and color shift terms. not perfect but fine and acceptable but this light leaks are so annoying at evening during youtube.
My S9 doesn't have any of this./
ben-fisher-bro said:
My S9 doesn't have any of this./
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good for you. are you sure? hen there would be hope to get a replacement that does not have this
x10isrooted said:
good for you. are you sure? hen there would be hope to get a replacement that does not have this
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I put the brightness at 100% in a dark room and I cannot see any light around the screen edges.
Is there a particular way to hold it?
ben-fisher-bro said:
I put the brightness at 100% in a dark room and I cannot see any light around the screen edges.
Is there a particular way to hold it?
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you only need to go to settings with 100% brightness and it should be directly visible. maybe change slighlty the viewing angle but in my case this was not necessary. i have contacted samsung online shop now about this. hoping for a flawless unit.
If there's light leak it's almost certainly not water proof. Definite replacement.
I have a thread for the same issue. I have it down the sides of the device. In process of getting a replacement aswell. I'd suggest the same
That light "leak" is most likely because it's a curved glass... I'm pretty sure there is nothing Samsung can do about it except put black paint on the edge?? Which would look really tacky...
Also, you are showing it with high brightness is very low light environment... Something you would never do in real life... Wtf is your point?
My s9's earpiece crackles at medium-low volume, other than that i have no light bleed or dust anywhere. I already started the RMA process
i got same leak on top of front camera but very minimal and can see only one angle, it wont bother me, hope it wont effort water damage
I have only a little part on the front cam? can this injury waterproof resistance? can i get replaced?
It's not a big problem but if i can get replaced i will return it back from seller. I've never noticed this problem since i've seen this post.
Alright guys this thread has been cleaned, Lets keep the language down
Edoardo001 said:
I have only a little part on the front cam? can this injury waterproof resistance? can i get replaced?
It's not a big problem but if i can get replaced i will return it back from seller. I've never noticed this problem since i've seen this post.
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becouse many of these devices have this minimal effect i think waterproof is fine still
Before I installed UV screen protector I noticed this stripe under UV lamp. Is that normal?
I saw that too, when installing the Whitestone Dome, and have not noticed any problems.
I noticed the same thing when installing my whitestone... assuming it's normal, my display is good under normal circumstances as far as I can tell
Sent from my SM-N960U1 using Tapatalk
it's basically the same shape that shown on my screen whenever the screen display dark color contrasts (but not true blacks)...that seems to resemble a burn-in.
Hi everyone, I don't think this is anything to worry about. I found the same blob on my Huawei Mate 20 Pro whilst I was trying to cure my green screen.
I then checked my partners s9 and it also had the same blob so it's definitely not screen burn.
I was told it's the loca glue used in the manufacturing process. Same thing on the Pixel 3 XL's and Note 8's. I wouldn't worry about it.
KevAngelo14 said:
it's basically the same shape that shown on my screen whenever the screen display dark color contrasts (but not true blacks)...that seems to resemble a burn-in.
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Theres almost no way it's a burn in. I have this on my brand new unit that i noticed on the 1st day of use before installing my Whitestone. At this point the screen and only been on for about 20 mins. I know this because my phone as of now only has 31 charging cycles on it.
Sent from my SM-N960F using Tapatalk
Yup normal. However I seen a user on here who had it discolor and could be seen under normal use.
Been looking into it why I'm at work. It is an optical adhesive and perfectly normal. However from what I'm guessing Samsung let a few out with bad adhesive and that's what causesd his what he thought was burn in.
But normal to see it under uv under certain wave length's. If you see it without UV light then that is an issue. Or if you have your display on and can see the outline of it.
Same Norland adhesive we use at my work on some of our optical stuff.
Just a heads up. The light they give you with the dome is not the right wavelength for the adhesive they use. Final cure you will wanna do 2 min total for each top and bottom. If not the adhesive will still be green "not fully cured" the adhesive they use is on the cheeper end of the spectrum but fine for what it is being used for. That much adhesive in a top of the line product would be around $30. But I used it on my. Did a final cure of 2 min top and bottom. Checked it out under a high power microscope and it was fully cured. No issues with it lifting.
bignazpwns said:
Yup normal. However I seen a user on here who had it discolor and could be seen under normal use.
Been looking into it why I'm at work. It is an optical adhesive and perfectly normal. However from what I'm guessing Samsung let a few out with bad adhesive and that's what causesd his what he thought was burn in.
But normal to see it under uv under certain wave length's. If you see it without UV light then that is an issue. Or if you have your display on and can see the outline of it.
Same Norland adhesive we use at my work on some of our optical stuff.
Just a heads up. The light they give you with the dome is not the right wavelength for the adhesive they use. Final cure you will wanna do 2 min total for each top and bottom. If not the adhesive will still be green "not fully cured" the adhesive they use is on the cheeper end of the spectrum but fine for what it is being used for. That much adhesive in a top of the line product would be around $30. But I used it on my. Did a final cure of 2 min top and bottom. Checked it out under a high power microscope and it was fully cured. No issues with it lifting.
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So you've been meaning to say that if we see this without UV light (which I see in my device when I'm in a dim room and I let my phone show dark grey to dark green colors), then it's not normal? Then if it's Samsung fault, would they fix it in a repair center (hopefully free of charge)?
Im just quite pissed off for this since I came from S9+ and I havent had any issues with the screen. Couldn't they be at least consistent with things like this given the fact the display is one of the most selling point of this phone?
p.s. and oh, just to add, what's appearing on mine is not just some rectangular flat discoloration on my screen, it has dark polkadots lined in a grid inside just like many others have been complaining about.
KevAngelo14 said:
So you've been meaning to say that if we see this without UV light (which I see in my device when I'm in a dim room and I let my phone show dark grey to dark green colors), then it's not normal? Then if it's Samsung fault, would they fix it in a repair center (hopefully free of charge)?
Im just quite pissed off for this since I came from S9+ and I havent had any issues with the screen. Couldn't they be at least consistent with things like this given the fact the display is one of the most selling point of this phone?
p.s. and oh, just to add, what's appearing on mine is not just some rectangular flat discoloration on my screen, it has dark polkadots lined in a grid inside just like many others have been complaining about.
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Try to post picture of it.
KastrO_on said:
Before I installed UV screen protector I noticed this stripe under UV lamp. Is that normal?
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note 8 had that too.
I saw the same when installing my dome glass. No issues with the display.
My 3 month old Note 9
Can see green polka dot kind of burn in during normal use. Phone is only 3 months old. I take care of my phone religiously. Just noticed a few days ago and now it's all I see.
imgur.com/gallery/2vYEsr8