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Hi,
I got a Nook Color for Christmas and instantly fell in love with it once I realize it was running Android and could be rooted.
The problem is that it had a few dead pixels, so I returned in and got another one. This one had 1 stuck pixel and 1 dead pixel. So I returned it again. This latest one still has 1 dead pixel. I've returned that one as well. I bought the last 2 NCs from a different store than the first.
I'm thinking I might just buy TWO of them at this point, and hopefully one of them will be pixel-perfect, then I can just return the other one.
Kinda frustrating, is anybody else having problems like this? Are there any Nook Colors out there without any dead pixels?
u have to be very unlucky lol
3 bad nooks in row lol
just trolling... i have no problems with mine
The one I opened Christmas morning had one dead pixel. I returned it and got one that didn't have any problems.
Mine has a dead pixel, right in the middle of the screen. I'm going to exchange it when I manage to dig myself out of the snow. Did you have any problems returning/exchanging? My wife got mine from BN.com, and I'm hoping I can exchange locally...
I have one stuck pixel, but doesn't really bother me.
RChadwick said:
Mine has a dead pixel, right in the middle of the screen. I'm going to exchange it when I manage to dig myself out of the snow. Did you have any problems returning/exchanging? My wife got mine from BN.com, and I'm hoping I can exchange locally...
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Mine was bought at a store but I had no problem exchanging. The manager even knew what a dead pixel was to my surprise. She didn't even take more than two seconds looking at the screen before exchanging it.
I'd call a store and see if they'll do that for you.
RChadwick said:
Did you have any problems returning/exchanging? My wife got mine from BN.com, and I'm hoping I can exchange locally...
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Click to collapse
Mine was purchased locally from B&N and returned at the same store without a problem. The second/third NCs were from Walmart, and I also didn't have any problems returning those.
Been there, done that
I am on my 3rd nookColor now.
First had 6 stuck pixels and the second had a bad touch screen.
It suffered lots of random presses that prevented me from completing the setup process.
Third one seems ok, but I must say I am not impressed with the build quality so far.
I bought mine from the local BN and did not have a problem returning the first one.
However they were not keen on the second exchange, kept telling me I needed to type slow on the screen and it happened to them at first too.
So I said if they could complete the sign in process I would keep it. They could not make it work either and had to take it back, but still claimed I was not typing correctly.
YMMV however.
Bobb_o said:
The one I opened Christmas morning had one dead pixel. I returned it and got one that didn't have any problems.
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Sam thing happened to me. Had to return it, but the next one is perfect.
No problems here, but I hear it can be hit or miss when it comes to dead pixels. Sounds like you were pretty unlucky OP, don't be discouraged until you get a good unit.
Well. I've noticed a flicker on about 15-45ish percent. I'm not sire if the other one had the fluked but im just going to keep this one and either use low brightness ir 50%.
Sent from my LogicPD Zoom2 using XDA App
PinkGator said:
No problems here, but I hear it can be hit or miss when it comes to dead pixels. Sounds like you were pretty unlucky OP, don't be discouraged until you get a good unit.
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Click to collapse
Whew, well!
So, today I bought another NC from Walmart. Had some dead pixels, but off to the side so not as bad. Kept that one for the moment and bought ANOTHER one from B&N, that one had dead pixels near the center of the screen, so I returned it promptly.
I thought about then keeping the one with the dead pixels near the edge (from Walmart), but I knew that Walmart had ONE Nook Color left on the shelf so I went back and picked that one up. Examined it in the car and .. PERFECT!
Returned the one I bought earlier and I'm a happy camper.
So, sixth time was the charm! Took forever but I'm in a good mood today now.
MkFly said:
Whew, well!
So, today I bought another NC from Walmart. Had some dead pixels, but off to the side so not as bad. Kept that one for the moment and bought ANOTHER one from B&N, that one had dead pixels near the center of the screen, so I returned it promptly.
I thought about then keeping the one with the dead pixels near the edge (from Walmart), but I knew that Walmart had ONE Nook Color left on the shelf so I went back and picked that one up. Examined it in the car and .. PERFECT!
Returned the one I bought earlier and I'm a happy camper.
So, sixth time was the charm! Took forever but I'm in a good mood today now.
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Click to collapse
Geez. It took 6? That's pretty poor quality control on B&N's part.
The 1st one I bought had a speaker problem and a dead pixel, the 2nd had dead pixels, the 3rd had a stuck pixel, the 4th is solid and flawless. Kind of sucked to have to return something so many times, but BN was really cool about it.
My first had a speaker problem, too. I'm on my second and hopefully last.
A friend is helping me get one from US, first & second had dead pixels & cracks on screen! Interesting point is that they don't change it at local shops because it was bought online, new ones have to come from B&N HQ which is taking ages now! Quality control is really awful!
Mine got a piece of dust under the screen. Took it back and the new one had two stuck pixels right in the middle of the screen. Took it back and opened the new one in the store with the sales person right there. Stuck pixel right in the middle of the screen. I ended up getting the very first one with the dust back...just didn't feel like messing with it anymore. The dust is clear over on the right side of the screen...with luck it may work it's way out.
I have to agree...from all the reports of stuck/dead pixels it seems like QC has been shoddy. Might have to consider the extended warranty on this thing.
OK so there's nothing we can do about it? B&N should calls this batch of faulty devices & replace them all, it's not acceptable for a E-Reader to have broken displays, the main role of this thing is to show material right!
Eienkei said:
A friend is helping me get one from US, first & second had dead pixels & cracks on screen! Interesting point is that they don't change it at local shops because it was bought online, new ones have to come from B&N HQ which is taking ages now! Quality control is really awful!
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I can't believe how AWFUL their QA is on a $250 device! I broke down and bought one yesterday morning.
It has no dead pixels, but I'm having a b!tch of time inserting that stupid mini-USB cable, which presumably should insert/remove fairly easily/smoothly. Managed it twice yesterday, but gave up this morning, so this one's going back as soon as B&N opens. (I had this vain hope that it would work it's way smooth, but no go...)
I'll give them one second chance, but if there's ANY problem with #2 it's going back, and I'm returning with cash.
My first had dust and a dead pixel.
Second has a stuck pixel on the bottom right.
Bought at Best Buy who now has included tablets on the 14 day return policy.
I rarely see the pixel, but when watching videos etc, the screen usually has a black frame around it and it glows bright white which is a bit distracting.
These things are out of stock at most of the stores near me.
I don't know if I should try to return it again, risking one thats worse, or just keep it, or get a full refund and buy later..
I won't buy again from Best Buy since they were not happy exchanging the first one.
Uggg...
I looked for a similar thread.
I am swapping out my Droid 4 today, sd card reader died. and one of the FIRST questions from TechII was "Have you rooted your device?"....."You will be charged $300 if your que is not 0/0. You will have "voided warranty" Thankfully I had not.
Then she went on to say they used to just let it go but as of 2013 they starting cracking down...
Just an FYI...
Rich
richsapf said:
I looked for a similar thread.
I am swapping out my Droid 4 today, sd card reader died. and one of the FIRST questions from TechII was "Have you rooted your device?"....."You will be charged $300 if your que is not 0/0. You will have "voided warranty" Thankfully I had not.
Then she went on to say they used to just let it go but as of 2013 they starting cracking down...
Just an FYI...
Rich
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Does the Droid 4 even keep track of that? Whenever I FRUed my phone I'd always SBF it back to stock, which unrooted it and reverted it back to day 1...I wasn't aware there was anywhere that they could check to see if it had ever been rooted at that point?
bofis said:
Does the Droid 4 even keep track of that? Whenever I FRUed my phone I'd always SBF it back to stock, which unrooted it and reverted it back to day 1...I wasn't aware there was anywhere that they could check to see if it had ever been rooted at that point?
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Yeah, It is in the Recovery Menu(blue list) look towards the bottom. It's yellow and is supposedly coded in the firmware(beyond my scope), supposedly not hackable(?) but it reads as follows:
que 0/0... that means no root & never rooted
que 0/1 ...." " no current root but was rooted at one point.
que 0/2........"....." " " " twice..etc..
que 1/1....means phone is currently rooted.
Anything except the 1st que 0/0 will cost $300. According to Verizon TechII 4/10/14.
Lame! At that point, just seek out a refurbished Droid 4 on eBay or elsewhere for less and don't deal with Verizon's equally refurbished replacements.
Couldn't one just claim ignorance? "My *what* isn't 0/0? I don't know what that is, I bought this phone from a friend" etc.
Or would they just use the fact that the que is not 0/0 to deny a FRU? My earpiece speaker died recently and, needless to say, my phone has been rooted many times... I went to the VZW store and was informed that because the D4 is an older model, they can't guarantee another one (even with my TEP insurance) because there simply might not be any left in the warehouse. I'm gonna try fixing the speaker myself, replacement part is on the way...
Hi Khiraji
I know its been 6 months since last post about fixing your speaker on your D4, but did that ever work? Amazing, working on hardware on smartphones now is becoming more popular, very cool even attempting it. I just went from a D2-D3-D4,, and now I have a LG G3(Sorry D5, I waited)..MAN am I happy!!.. Thought I would hate a non hard slideout-keyboard but not with a 5.5" screen. I am now phasing out my laptop. G3 has slide-able split screen..Phone connection is crisp, loud.
If the root counter on the D4 is in recovery menu as "que=0/0" , would be in a similar fashion on other phones?
richsapf said:
Hi Khiraji
I know its been 6 months since last post about fixing your speaker on your D4, but did that ever work? Amazing, working on hardware on smartphones now is becoming more popular, very cool even attempting it. I just went from a D2-D3-D4,, and now I have a LG G3(Sorry D5, I waited)..MAN am I happy!!.. Thought I would hate a non hard slideout-keyboard but not with a 5.5" screen. I am now phasing out my laptop. G3 has slide-able split screen..Phone connection is crisp, loud.
If the root counter on the D4 is in recovery menu as "que=0/0" , would be in a similar fashion on other phones?
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Click to collapse
It worked for about a week, then the buzz came right back
This was with 3 separate replacement speaker units - I tore my phone apart 3 times, and I was getting pretty good at it before I finally just gave up, SBF'd back to stock, and went to the VZW store hat in hand. I talked to a higher-up at the store, and it turns out VZW has a huge stash (almost 8k units as of July) of D4s for exactly this situation. They overnighted me a CLNR phone and only in the past week has the goram buzz started up again...
I think the writing is finally on the wall for my D4. I went back into the store today to look at the latest offerings and the Droid Maxx is pretty sweet. With the Droid Turbo launching in a few weeks (which has a HUGE battery, updated specs), D4 might finally be getting retired. My upgrade is up in February, so maybe she'll hold out until then. Quite sad, really... I wanted a D5 so badly, because the keyboard form factor RULES and is superior to touchscreens in every way, but looks like that won't ever happen =/
Wow, earlier this year I had my D4 replaced (under insurance) because the accelerometer was dead. The first replacement they sent me, the phone wouldn't detect the SIM card. Sent it back, waited, they said they had no more D4s in stock. A couple days later they sent me another D4, last one available at the time. It has a flaky /? key on the keyboard, doesn't work most of the time. I would have sent it back again as well, but sometimes if you hit it repeatedly it eventually works, and I didn't want to give up and switch to some other phone.
I've spent many days pondering the future of my D4, and the writing on the wall is becoming clearer... for me, an upgrade is coming sooner than later. The Droid Turbo is looking quite sweet indeed and while I will forever mourn the loss of my keyboard, one must adapt to survive sometimes. I know I'll hate it for the first couple of weeks, but if the Turbo turns out to be as fast as my friend's HTC One M8 then it'll be dang close to a physical keyboard in landscape mode.
Oh well. It sucks.
I've had my g3 for over a week now and love it. I just did not use my physical keyboard on my D4 for the last couple weeks I had it to get use to not having them. Now with a 5.5" screen there is lots of space to type on the screen.
Everything is so much faster and smoother, it was way worth it for me.
I still can't find the secret menu code dial #. I have tried a few but doesn't work. Getting ready I'm getting ready to ioroot.
Rich
richsapf said:
I've had my g3 for over a week now and love it. I just did not use my physical keyboard on my D4 for the last couple weeks I had it to get use to not having them. Now with a 5.5" screen there is lots of space to type on the screen.
Everything is so much faster and smoother, it was way worth it for me.
I still can't find the secret menu code dial #. I have tried a few but doesn't work. Getting ready I'm getting ready to ioroot.
Rich
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That's the phone I want. I spent many hours pouring over every review under the sun and the G3 has everything I want in a new device. I went to Verizon today, SBF'd D4 in hand, only to learn that no, you can't jump into Verizon Edge whenever you want... you need to be eligible for an upgrade anyway (which defeats the purpose of Edge, but whatever) or go for the "manager-approved accessories bundle" which is like $130 for some accessories I probably would never use.
Ugh. Frustrating. And I went back after work only to find 10+ people in the queue ahead of me. So, now I'm re-rooting and loading up the (life-saving) backup image I made right before SBFing. Bah.
Tomorrow I'm headed back there to see if there's something else they can do for me... the biggest thing now is that my earpiece is fuzzing out yet again. I have insurance on this phone so I could have them send me a FRU for free, but it's only a matter of time before *that* one fuzzes out.... and my upgrade isn't until February 19.
Bollocks. Well, maybe I'll figure out what to do after a few beers.
Hi Khiraji,
If verizon, for sure, will send you a free FRU, then maybe that D4 will be okay, or no worse, than what you have now until Feb. I always had really good sound from the speakers on the three Droid 4s I had. 1st one camera died, & 2nd one keyboard keys. 3rd one no probs for 1 year.
But then the D4 you exchange will have a que 0/1or? for root count costing you $300?
Can the que in the recovery menu nowadays be reset back to 0/0? I'm unclear on that.
Rich
richsapf said:
Can the que in the recovery menu nowadays be reset back to 0/0? I'm unclear on that.
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Click to collapse
That I'm not sure of - but the last time this happened, the unit I sent in when my FRU came had definitely before been rooted (SBF'd completely back to stock first, of course). They didn't ding me $300... knock on wood for the same results this time...
I'm kinda curious what your "que score" is before & after flashing back to stock. Actually I can test myself now since my D4 is no longer under contract.. any suggestions for a good Rom? I never reserched any for the D4 like I did for the D3. I used Eclipse?..omg. over 2 years sinced I've flashed/rooted.
With this G3, I rooted toot-sweet. Mainly because kit-kat will not even let you rename files on your sd card. Oh yah, it is still at kit-kat with update to lollipop rumered for early 2015. I really love this work of art though, with an 801 Snapdragon quad core, & can you believe 3gigs of Ram. Im not a gamer so its almost overkill. I can't see needing, for me, the 805cpu. The UI is to me intuitive. But this is all coming from a biased of my new toy and not even touching any other phone to compare.
Just got home from the VZW store, a FRU D4 is on its way via FedEx Overnight no check was done on my phone other than just a brief visual inspection. I've since re-rooted and am waiting for my safestrap backup to re-load, but I'll let you know what the que score is once I SBF back to stock to send it back in a couple of days.
That's awesome to hear about the G3 - I could have gotten one today, but it would have meant forking over ~$180 for an accessories pack full of stuff I'd never use (bluetooth speaker, etc.). So, I'll wait... as long as the earpiece on this replacement unit doesn't fuzz out again, I can stand another 4 months.
I've had my turbo since December. It would restart every now and then but now its getting ridiculous. I've wiped the cache many times and did an FDR. It hung right after it rebooted after the FDR. It seems to be getting worse. Any suggestions?
Thanks!
I'm sorry I can't be of much help man but I'd return it since you should still be under warranty. You've done all the things that should solve the problem so it seems the bug cannot be user fixed.
[Some Moto phones just seem to have the random reboot bug. My girlfriend's Droid Mini did the same thing... we just upgraded her to a Turbo.
I bought a new Turbo at the same time in March; it stopped charging three weeks later, just days after the exchange period expired.
The first "like new" replacement from VZWhad a spot where the nylon back wasn't properly attached and the rough edge was exposed. The second one, received days later, had the reboot bug. Even after a factory reset, it randomly rebooted.
The third replacement came directly from Moto. The Moto rep claimed it was provided as "like new" because it had been removed from the box by Moto techs, examined to make sure it worked properly, then reboxed without the charger and manuals. (He said the VZW replacements were display models or returns that bad been refurbished by the carrier.)
It seems to be free of functional and cosmetic defects. I've had the phone a few weeks and it's working fine.
Thanks guys. I think I may be returning this week. I appreciate the input.
So I was sitting at the bar and saw a piece of something on my screen, so I went to wipe it off with a bit of force and now my screen has a bleeding black dot right in the middle and a line all the way up to the top of the screen. My phone has only experienced one drop and that was about two months ago.
Called Verizon and they gave me the biggest bull**** response of "We cover the Moto Maxx and the Droid Turbo 2, but the shatter shield warranty on the Z Force is different so pay your $200 deductable". Called Motorola and they are sending me a new phone and I can return mine after I receive the new one in the mail. Only thing they did was put a $250 hold on my card till they receive my broken phone then they refund the hold amount.
Just thought I'd share. Looks like Moto covers LCD damage on the Z Force and I was super happy about being sent a replacement before I send mine in.
EDIT: Guess I should say LED panel since it's an OLED display.
Did Motorola tell you about the $25 service fee and the tax in the $250 that they will also charge on your card? They tried to put that all on my card, total about $309 and my card stopped the charge. I argued with Motorola to no end..... Just wondered.
Sent from my XT1650 using XDA-Developers mobile app
ThisIsCheez said:
So I was sitting at the bar and saw a piece of something on my screen, so I went to wipe it off with a bit of force and now my screen has a bleeding black dot right in the middle and a line all the way up to the top of the screen. My phone has only experienced one drop and that was about two months ago.
Called Verizon and they gave me the biggest bull**** response of "We cover the Moto Maxx and the Droid Turbo 2, but the shatter shield warranty on the Z Force is different so pay your $200 deductable". Called Motorola and they are sending me a new phone and I can return mine after I receive the new one in the mail. Only thing they did was put a $250 hold on my card till they receive my broken phone then they refund the hold amount.
Just thought I'd share. Looks like Moto covers LCD damage on the Z Force and I was super happy about being sent a replacement before I send mine in.
EDIT: Guess I should say LED panel since it's an OLED display.
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Click to collapse
Had the same issue with mine. It happened about a week after I got the phone. Since it was under the 14 days, I was able to return it to the store for a new device. What shocked me was I barely touched it and it caused that to happen.
I had a similar issue a few months back with my MZF. Went straight thru Motorola and used the Advanced Exchange Program. Had a new phone a day or two later and sent in the defective one. The End.
This is good information to have. And it just reinforces that Verzion really does not have OUR best interests in mind.
Just picked up an XT1064 (the Consumer Cellular version) and it has the traditional black back cover on it and I'm a fan of yellow and black so, I spent the past 2 hours trying to track down one of the OEM "lemon-lime" back covers for the Moto G 2nd gen model and was unsuccessful. Seems crazy that they'd just disappear from the face of the earth but whatever so...
If anyone out there happens to have an actual Motorola OEM Lemon-Lime back cover for the Moto G 2nd gen XT1064 I'd be interested in acquiring it from you given the price isn't too crazy insane or if anyone can point me in the direction of actually locating one online from a reseller that would be awesome as well. I tried dozens of online sources and got nowhere, not even eBay has it in any of a dozen countries I checked against. Not sure why they're so hard to find but I suppose they just weren't all that popular.
Yes I realize there are other companies making yellow or similar replacement back covers but I always prefer to get the OEM hardware above cheap knockoff products. I don't intend to use a case on this phone, hence me just wanting the lemon-lime factory back cover.
Admins/Mods: if this post isn't allowed then by all means delete it as required.
Thanks for any help in tracking one of these back covers down, happy holidays to all...
Hello!
I am from brazil and its fairly easy to get one of these around here.
I also have a Moto G 2014.
I can buy the cover and then ship it to you, add me in whatsapp if you're interested. +55 21 96821-8571.
Kind Regards.
I don't use WhatsApp so I guess that won't work but thanks for the offer.
br0adband said:
I don't use WhatsApp so I guess that won't work but thanks for the offer.
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Or you could u know get whatsapp? It literally takes 30 seconds lol
Already got rid of the Moto G 2nd gen, got a 3rd gen now and of course in looking for the yellow shell for this phone it's out of stock everywhere as well. I've never seen anyone using a yellow shell except me on any Moto phone and yet I can't find 'em anywhere, that's just weird.
Anyway, can't find one for the Droid Turbo 2 I have either, guess I'll just give up and live with things the way they are.
Actually I have one. Bought 2 years ago at ebay.co.uk.
Green and yellow isn't the best color. In few weeks it became dirty with a lot of dust on the inside.
So I stopped use it.
Oh, and it makes the phone bulkier than stock one.