Sony PC Companion "Your device is locked" ?? - Sony Xperia XZ3 Questions & Answers

So when I connect phone to PC it says my device is locked even it's unlocked... I tried switching USB configurations and turning on USB debug thingy doing restarts etc... but no luck, anyone has any idea what's the problem ? My version is 52.0.A.8.50
Thanks.

https://talk.sonymobile.com/t5/PC-M...tect-when-I-unlock-my-phone/td-p/1133807#gref

augie7107 said:
https://talk.sonymobile.com/t5/PC-M...tect-when-I-unlock-my-phone/td-p/1133807#gref
Click to expand...
Click to collapse
tried all of that didnt help , it doesnt even have option to change to "MTP"

You sure your USB connection is switched to MTP? Drag down top task bar, it should give you that option when connected to PC. You on Windows or Mac?

augie7107 said:
You sure your USB connection is switched to MTP? Drag down top task bar, it should give you that option when connected to PC. You on Windows or Mac?
Click to expand...
Click to collapse
PC
windows 10
ye i dragged it down and there is: Data transfer, some modem stuff, MIDI and no data transfer... i tried them all still shows its locked

You say data transfer and then no data transfer?
Try file transfer

augie7107 said:
You say data transfer and then no data transfer?
Try file transfer
Click to expand...
Click to collapse
I already did, doesnt work i even tried with debug USB mode... even turning off firewall and widnows defender it just doesnt work, im not complete noob i know how to connect phone to PC it just doesnt let me for some reason

and whats even better it doesnt let me "software repair too, they say turn off phone hold volume down button and connect with usb cable to PC... same problem

Strange. Unlocked bootloader or locked?

augie7107 said:
Strange. Unlocked bootloader or locked?
Click to expand...
Click to collapse
It's locked.

Update
http://prntscr.com/nwls1k
its silly seems like sony MTP driver doesnt work with windows 10 LTSC 2019 cuz its missing media feature pack by default, and i cant install it

That's the issue, nicely done. There must be a way. Any access to an older pc or laptop?

augie7107 said:
That's the issue, nicely done. There must be a way. Any access to an older pc or laptop?
Click to expand...
Click to collapse
actually i do have one! had whole free day to play with this, installed fresh win7 on it with service packs and now its finally working :highfive:
https://i.postimg.cc/FFRWwRGp/photo-2019-06-02-20-49-18.jpg

lemon_juice said:
actually i do have one! had whole free day to play with this, installed fresh win7 on it with service packs and now its finally working :highfive:
https://i.postimg.cc/FFRWwRGp/photo-2019-06-02-20-49-18.jpg
Click to expand...
Click to collapse
Well done. Drivers can be a pain to deal with based on OS updates

lemon_juice said:
Update
http://prntscr.com/nwls1k
its silly seems like sony MTP driver doesnt work with windows 10 LTSC 2019 cuz its missing media feature pack by default, and i cant install it
Click to expand...
Click to collapse
Here is the link for Media feature pack: https://www.microsoft.com/en-us/software-download/mediafeaturepack

Vampirelu said:
Here is the link for Media feature pack: https://www.microsoft.com/en-us/software-download/mediafeaturepack
Click to expand...
Click to collapse
It's impossible to install it on Windows 10 LTSC

y pc companian error- An error occurred while repaining your device. please try again If the problem persists please contact sony supporter.
UEGET phone info failure sony repair error,
UE_302
2.9.2.0/window 10 Home 64 bit/Win32/US//

lemon_juice said:
It's impossible to install it on Windows 10 LTSC
Click to expand...
Click to collapse
I had same error, then I founded my windows version from list and installed media feature pack as described for my version.
Here is the list for missing media pack and different windows versions
Media Feature Pack list for Windows N editions - Microsoft Support
Lists the Media Feature Pack releases for Windows N editions.
support.microsoft.com

Related

[Q] MTP USB Device won't install on Windows

When I connect my Galaxy S to my PC it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc after installing Kies and also tried alternate drivers for Windows 7 x64.
When I connect my phone in Kies mode I get an error saying:
FsUsbService64
Service Initiali Failed
(screenshot attached)
Anyone familiar with this problem and/or it's solution?
kashmir83 said:
When I connect my Galaxy S to my PC it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc after installing Kies and also tried alternate drivers for Windows 7 x64.
When I connect my phone in Kies mode I get an error saying:
FsUsbService64
Service Initiali Failed
(screenshot attached)
Anyone familiar with this problem and/or it's solution?
Click to expand...
Click to collapse
I have the same problem, however using Windows XP 32 bit SP3
And I get:
Try this, its good for win7 32bit and 64bit also. (My girlfriend and I both have our own SGS, and her win7 32bit is working flawlessly with this driver just like my win764bit.)
Aylarth said:
Try this, its good for win7 32bit and 64bit also. (My girlfriend and I both have our own SGS, and her win7 32bit is working flawlessly with this driver just like my win764bit.)
Click to expand...
Click to collapse
Yeah I've tried this package. Same error.
RagnarIceblood said:
I have the same problem, however using Windows XP 32 bit SP3
And I get:
Click to expand...
Click to collapse
Thanks a lot! I will try this later on when I'm able to connect to my pc.
If this doesn't work, could it have something to do with the firmware version?
RagnarIceblood said:
Yeah I've tried this package. Same error.
Click to expand...
Click to collapse
dang... then this is something I cant help in, I'm really sorry
kashmir83 said:
Thanks a lot! I will try this later on when I'm able to connect to my pc.
If this doesn't work, could it have something to do with the firmware version?
Click to expand...
Click to collapse
All I know is that this usb driver package helped me and my gf either, without this pack I got the same error like you did, and since then everything works properly. If this package cant help you then I have to admit this is beyond my knowledge.
Just found our that i left my usb cable at work
Thanks again for your suggestion. I will try this after the weekend.
Aylarth said:
dang... then this is something I cant help in, I'm really sorry
Click to expand...
Click to collapse
Some more info.
The last one is from Event Viewer, where it claims that this version of Windows does not support Windows Portable Device drivers.
What a bunch of bollox, my HTC HD2 synced just fine. Must be Samsung crappy driver I guess.
And yeah, I got v 4.5 of windows installer.
update: after lots of googling, I've solved the issue.
re-installed Windows Mediaplayer 11 !
RagnarIceblood said:
update: after lots of googling, I've solved the issue.
re-installed Windows Mediaplayer 11 !
Click to expand...
Click to collapse
huh?.. mediaplayer? wierd solution ..
I had this issue too, on my moms pc.
I installed kies befor plugging my phone to the pc, it worked perfectly then, installed the drivers and all. could not see if you had tried that. so its worth a shot
another thing to keep in mind
open TASK Manager in Windows
and make sure ADB.EXE is not running
if ADB.exe is there just end task it
when ADB.exe is left in memory, it locks up the USB connection with the phone, and Kies goes into dumb mode
drhonk said:
huh?.. mediaplayer? wierd solution ..
Click to expand...
Click to collapse
Not really, WMP 10 is the one responsible for the stock MTP driver.
My old computer worked fine with kies, but this new 64 bit one just wont insall the mtp driver, even if i try manually.
Just a quick note on what I discovered last night when trying to get my SGS connected.
Bluetoothe needs to be off
It has to be using the stock Home screen I was as ever using LauncherPro. As soon as I switched back to stock it connected.
rocketpaul said:
My old computer worked fine with kies, but this new 64 bit one just wont insall the mtp driver, even if i try manually.
Click to expand...
Click to collapse
try what I did, re-install WMP 10 (or 11)
I don't know if this is obvious or not... but if your running a downloaded Launcher such as Launcher Pro... make sure you revert back to the stock launcher when trying to connect to KIES. This has been my problem until I stumbled across it last week.
TeamSancheZz said:
I don't know if this is obvious or not... but if your running a downloaded Launcher such as Launcher Pro... make sure you revert back to the stock launcher when trying to connect to KIES. This has been my problem until I stumbled across it last week.
Click to expand...
Click to collapse
how do you do that btw?
reinstall wmp11
hey ive got the same problem..
but how do you reinstall windows media player 11 on vista?
AllGamer said:
another thing to keep in mind
open TASK Manager in Windows
and make sure ADB.EXE is not running
if ADB.exe is there just end task it
when ADB.exe is left in memory, it locks up the USB connection with the phone, and Kies goes into dumb mode
Click to expand...
Click to collapse
Unfortunately, this did not fix it on my droid X

run mini on pc without installing samsung usb drivers

hi everyone . i have question Is there any way to connect samsung mini to pc without installing bunch of samsung usb drivers? i heard once that there was software which comes for rooted phone that will make ur device that wont need usb drivers installed on pc!!.. im sick of this issue due to i just switched from nokia to samsung and this problem is annoying for me(and im sure for everyone). nokia didn't have this problem!! help someone.
You have to have some kind of drivers. Just download kies and install it, then try to connect your device and the drivers are installed. I saw windows downloading some drivers when I first connected it but idk...
Its one time installation and you don't need to do it again.
Edit: I'm sure nokia had drivers too. They were installed with the pc software.
Nokia supports plug n play on all platforms. But Android supports plug n play only in Linux as Android is Linux. To enable plug n play in windows u need adb(which u call drivers).. Isn't that simple to understand?
Not true. Plug and play doesn't mean that it doesn't need the drivers. Actually, my gf's nokia e75 took about 1.5 hours to install drivers, even after installing the pc platform. Point is, the pc needs them to communicate with your device. So, wait once for them to install, and then you are done gor as long that you use this pc, or this mobile device.
But, it might be usefull to install kies from the samsung website... It has a driver package with it. Could speed up the process
Sent from my GT-S5570 using xda premium
Do u even know what plug n play means?
its impossible to install drivers/sam kies on every computer that i want to connect! coz some times i maybe wish to connect my phone to office pc or cafe etc that i didn't actually have admin access to install drivers/kies ,,yeah Linux os didn't ask for drivers.
crazy_k_p said:
Do u even know what plug n play means?
Click to expand...
Click to collapse
Seems like you don't...
Sent from my GT-S5570 using xda premium
royalasif said:
its impossible to install drivers/sam kies on every computer that i want to connect! coz some times i maybe wish to connect my phone to office pc or cafe etc that i didn't actually have admin access to install drivers/kies ,,yeah Linux os didn't ask for drivers.
Click to expand...
Click to collapse
Do you want to transfer files between computers and your device?
Did you get a micro sd adapter with the phone?
If yes, buy some card reader and plug it in every computer you want.
install kies in ur pc and after finishing go to the installation directory and there u will find a folder named driver/usb driver.go to the folder and just preserve the file. u can now uninstall kies and from now on u will have to just install the driver file that u extracted from the kies. by this way mini will be connected to ur pc without kies installed.
Shuvo_bd said:
install kies in ur pc and after finishing go to the installation directory and there u will find a folder named driver/usb driver.go to the folder and just preserve the file. u can now uninstall kies and from now on u will have to just install the driver file that u extracted from the kies. by this way mini will be connected to ur pc without kies installed.
Click to expand...
Click to collapse
He wants to connect his device in any computer in the city, even in the computers that he doesnt have admin access.
Bunnybugs_007 said:
Seems like you don't...
Sent from my GT-S5570 using xda premium
Click to expand...
Click to collapse
Well probably u don't know. I won't give any explanation. For the mini to work directly on any pc, u can try pairing it with bluetooth if the pc has one or there is another way which I currently don't remember. Sony xperia phones does not need any drivers, they have an inbuilt app which does the work. If anyone could find out what that app is then the problem is solved. I think its something like 'sync'
Don't remember.
SwankyShaan
I connect my galaxy mini to any PC i want by turnin on the USB storage mode. We can Transfer files without any card reader or drivers. Only glitch is no access to contacts or inbox but who cares!
Here's how u do it, goto settings->applications->development->enable USB DEBUGGING
Then connect ya phone from data cable, u'll see a usb icon on notification bar click on it n TURN ON USB STORAGE
Simple right?!
P.S:If u don't see a USB icon in notification then enable usb debuggin once again from settings.
crazy_k_p said:
Well probably u don't know. I won't give any explanation. For the mini to work directly on any pc, u can try pairing it with bluetooth if the pc has one or there is another way which I currently don't remember. Sony xperia phones does not need any drivers, they have an inbuilt app which does the work. If anyone could find out what that app is then the problem is solved. I think its something like 'sync'
Don't remember.
Click to expand...
Click to collapse
That app doesn't seem to support windows 7. My brother in law tried to port it to LG optimus, and to my galaxy mini, but it won't work proper. But, you can always trie to get an app that works with microsoft activesync. That's embedded within windows, so the drivers for that should be found and install fairly quick.
LOL
royalasif said:
hi everyone . i have question Is there any way to connect samsung mini to pc without installing bunch of samsung usb drivers? i heard once that there was software which comes for rooted phone that will make ur device that wont need usb drivers installed on pc!!.. im sick of this issue due to i just switched from nokia to samsung and this problem is annoying for me(and im sure for everyone). nokia didn't have this problem!! help someone.
Click to expand...
Click to collapse
Hi mate, follow my method
PLUG IN your USB CABLE through behind of your CPU (do not jack your phone 1st)
goto SETTING-APPLICATION-DEVELOPMENT, and UNtick "USB DEBUGGING"
Jack on your USB CABLE, okay, now you will noticed "USB PROMPT" . slide down bar and choose USB DEBUGGING (copy files etc bla bla bla it says) and TURN ON USB STORAGE . you're DONE
http://www.4shared.com/get/RsWcxNuH/samsung_usb_driver_for_mobile_.html
Try this file if you don't wanna install Kies and still wanna connect your phone to pc....
install pdanet on pc and while doing steps on it you will need to connect your mobile to pc with debugging enabled and driver will be installed
Plug and play doesn't mean drivers are not there
crazy_k_p said:
Do u even know what plug n play means?
Click to expand...
Click to collapse
Plug and play simply means that the drivers are automatically installed as soon as the device is connected.
There is not a single piece of hardware that "does not require drivers" to run as far as i can tell.
Drivers are always required, but u dont need to install them manually in case of plug and play devices.
---------- Post added at 03:34 PM ---------- Previous post was at 03:27 PM ----------
royalasif said:
hi everyone . i have question Is there any way to connect samsung mini to pc without installing bunch of samsung usb drivers? i heard once that there was software which comes for rooted phone that will make ur device that wont need usb drivers installed on pc!!.. im sick of this issue due to i just switched from nokia to samsung and this problem is annoying for me(and im sure for everyone). nokia didn't have this problem!! help someone.
Click to expand...
Click to collapse
try to turn off usb debugging after u connect it. then maybe u'll be able to mount usb storage successfully. well i'm not sure because i've already installed kies but give it a try.
And if it works, do not forget to press THANKS

after root ther is problem

i rooted my phone but now my PC doesn't show any thing when i plug in the USB and even LG PC suit doesn't read my phone
what should I do ?
second I want to backup my phone application data i don't want to lose viber and whatsapp conversations what should i do ​
Toggle usb debugging in developer options and see if it helps
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Toggle usb debugging in developer options and see if it helps
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
no it doesn't work :crying::crying:
MTP , LG software and PTP they are all dead
beboo006 said:
no it doesn't work :crying::crying:
MTP , LG software and PTP they are all dead
Click to expand...
Click to collapse
You could try installing the drivers manually. Does a device show up in Windows' Device Manager when the phone is plugged in?
balloon27 said:
You could try installing the drivers manually. Does a device show up in Windows' Device Manager when the phone is plugged in?
Click to expand...
Click to collapse
i installed drivers manually and i uploaded photo of Device manager
is the problem from my phone or from my PC ?
thanks for Help
sorry of the bad English not my first Lang.
Your device does show up in the device manager, so that's a good sign! Can you see what the exclamation mark means in the properties?
Same problem here...
Tried with another P880 on same computer and it was found.
ADB works, and access to SD-cards (internal/external) works just fine.
Only thing that doesn't work is PC Suite, it just doesn't find the rooted device.
Any ideas?
Which OS you are on? I am on windows 8.1 and i had to install Windows Media Feature Pack for N and KN versions of Windows 8.1 to manage to access phones memory.
Hallako said:
Which OS you are on? I am on windows 8.1 and i had to install Windows Media Feature Pack for N and KN versions of Windows 8.1 to manage to access phones memory.
Click to expand...
Click to collapse
I'm running Win7 (Home & Ultimate on two different PC's). Unfortunately that's only OS available ...
But I don't think that's the problem since there was no problems accessing or updating the phones before rooting.
I even tried one non-roted P880 (my gf's) on same computers without any problem.
the problem get solved :laugh::laugh: i just installed new windows
now how can i backup every thing even the app data i don't want to lose whatsapp and viber and games data in my phone because i want to install CM and remove the ****ty Stock ROM ? can any one help me please

Computer detection

I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
i don't have root
dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
tried all and installed it many times
Check you phone settings.. Should have debugging enabled
Slapped my Moto
Try different cables and USB ports
numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
xpsychox said:
Check you phone settings.. Should have debugging enabled
Slapped my Moto
Click to expand...
Click to collapse
why would i need to enable debugging settings to connect my phone?
nhizzat said:
Try different cables and USB ports
Click to expand...
Click to collapse
done! still nothing
alexhdkn said:
tried all and installed it many times
Click to expand...
Click to collapse
why would you need to install it many times??...
when you say a statement like "I cannot connect my phone to my PC" that really isn't saying much. but let's say you mean that your phone isn't being recognized as connected, plugged in as unknown device at all.
First thing you need to do is figure out who the culprit is, is it your android phone or your windows PC. Easy check: try plugging in your phone in another PC. at the very least it should pop up as a connected unknown device, or as your moto model number. if one PC doesn't show it try as many as you have access to.
You can also try plugging in other devices in your original windows PC and see if they're recognized.
so there are a few scenarios but I'll pick one scenario where your phone connects to the other PCs and your computer recognizes other devices. in this case (or even in most cases) I'd suspect a problem or conflict in the device manager of your PC. plug in your phone and go into control panel, device manager and look through it, look at the USB connections, look for any yellow error triangles, and if you notice something fishy uninstall the device and unplug and replug your phone.
keep trying at the end of the day you're the only one with physical access to your hardware so you're the one in the best position to troubleshoot it.
was doing it as a quick suggestion... as the previous posts says, u didn't tell us much info... we don't know what you've done, nor tried...

Themes / Apps / Mods Samsung Quick Share 4 All (use it on non-Samsung PCs)

Important update 2022-04-26, click here to read​---
SamsungQuickShare4All​This tiny batch script makes Samsung Quick Share working on non-Samsung Windows PCs by spoofing a registry value that the program checks when opening.
Usage​Download the script here and just run it (it could ask for admin rights). You'll only need to run it once, after that it'll automatically launch itself after every startup/reboot.
How to download Quick Share​If you want the latest Store version go here, paste the store link of the app, click the checkmark, scroll down, download the one named SAMSUNGELECTRONICSCoLtd.SamsungQuickShare_xxxxxxxx_neutral_xxxxxxxxxxxxxxx.msixbundle (the only one that ends with .msixbundle), then open it and install it. You won't need to download every update like this, it'll automatically update from the Microsoft Store when there is a new version.
Remember that your phone's screen needs to be on and unlocked to be discoverable from your PC (unfortunately it's a limitation of Quick Share itself)!
Troubleshooting​All should work fine just by running the .bat file, but if you're having issues try applying DriverCheckBypass.reg (just run the file, then Yes and then Ok), especially if your PC doesn't have an Intel AX wireless adapter (e.g. Intel AC/Broadcom/Realtek/Marvell etc.).
Keep in mind that latest versions from the Store could contain patches to this method, so if you encounter any issue download this older version here.
Disclaimer​Keep in mind that Samsung could fix this any time. So, if it doesn't work, probably they have fixed it. However, as of 11/7/2021, I can confirm that it works perfectly (doesn't display the unsupported device error and file sharing works both sending and receiving), tested on Lenovo Yoga C940 with Intel AX201 wireless adapter (support for other adapters cannot be guaranteed). Also, I'm not responsible for any loss or damage.
Download​You can download it here!
obrobrio2000 said:
Samsung Quick Share 4 All​This tiny script makes Samsung Quick Share working on non-Samsung Windows PCs by spoofing a registry value that the program checks when opening. This repository includes:
a .bat Batch version of the script (run as admin);
a .ps1 PowerShell version of the script (run ad admin);
a .xml Task Scheduler task to make it launch at startup (check "run with highest privileges" when creating/importing the task). The task is configured to run the .bat version of the script, but you can change it to run the .ps1 one if you like.
Disclaimer​Keep in mind that Samsung could fix this any time. So, if it doesn't work, probably they have fixed it. However, as of July 1st 2021, I can confirm that it works perfectly (doesn't display the "device not compatible" error and file sharing works both sending and receiving). Also, I'm not responsible for any loss or damage.
Download​You can download it here.
Click to expand...
Click to collapse
How can i install quick share, i am unable find an exe file..
mnaveed said:
How can i install quick share, i am unable find an exe file..
Click to expand...
Click to collapse
You can download the latest version from the Microsoft Store. If you encounter issues, try uninstalling it and then install this older version here. Then, you can find the script here.
obrobrio2000 said:
You can download the latest version from the Microsoft Store. If you encounter issues, try uninstalling it and then install this older version here. Then, you can find the script here.
Click to expand...
Click to collapse
Microsoft Store does show any installation option, just information..
mnaveed said:
Microsoft Store does show any installation option, just information..
Click to expand...
Click to collapse
If you want the latest Store version: go here, paste the store link of the app, click the checkmark and then scroll down and download the one named "SAMSUNGELECTRONICSCoLtd.SamsungQuickShare_********_neutral_***************.msixbundle". Then open it and install it. You won't need to download every update like this, it'll automatically update from the Microsoft Store when there is a new version.
Instead, download this version here that has been reported to be more stable
HI, thank you for porting it to all windows devices.
But it don't work on my devices, which use intel ac9560 and ac8265, I guess it only work on ax series
The app told me to update wifi driver, which I'm already update.
Goodmorning and feel very appreciated for the port.tIt doesn't work for me. I own an s21 ultraand I followed the instructions. Although my PC sees the phone the transfer never completes. On the other side the phone doesn't even see th PC...
bromonano said:
Goodmorning and feel very appreciated for the port.tIt doesn't work for me. I own an s21 ultraand I followed the instructions. Although my PC sees the phone the transfer never completes. On the other side the phone doesn't even see th PC...
Click to expand...
Click to collapse
Good morning, may be you can help me with the setup, so I installed the app and ran the .bat file, when I launch the app it asked me to login to my Samsung account, which I did and then in next screen it says 'Turn on Bluetooth to connect to nearby devices', so do I need to turn on Bluetooth in both my laptop and Samsung Phone and then only it will connect?
onlytanmoy said:
Good morning, may be you can help me with the setup, so I installed the app and ran the .bat file, when I launch the app it asked me to login to my Samsung account, which I did and then in next screen it says 'Turn on Bluetooth to connect to nearby devices', so do I need to turn on Bluetooth in both my laptop and Samsung Phone and then only it will connect?
Click to expand...
Click to collapse
Good morning, yes, you need to turn on BT on both PC and phone, as well as Quick Share on your phone. The first time you'll send a file, it could ask you to pair your devices via bluetooth.
bromonano said:
Goodmorning and feel very appreciated for the port.tIt doesn't work for me. I own an s21 ultraand I followed the instructions. Although my PC sees the phone the transfer never completes. On the other side the phone doesn't even see th PC...
Click to expand...
Click to collapse
If the transfer shows "failed" or never completes, try going to Bluetooth settings and unpairing the devices, and then retrying sending a file, it will ask to pair again. Also: do you have Intel wireless drivers? And which version of Quick Share are you using (the latest one from Store or the older one)?
hsujim said:
HI, thank you for porting it to all windows devices.
But it don't work on my devices, which use intel ac9560 and ac8265, I guess it only work on ax series
The app told me to update wifi driver, which I'm already update.
Click to expand...
Click to collapse
Yes, they restrict allowed drivers to the ones that come with their Galaxy Book devices, which is AX series, so try applying DriverCheckBypass.reg file and then retry. Don't worry, it won't install anything and won't mess with your drivers, it will just create the registry keys and values that the app checks regarding drivers. However, thanks for reporting!
obrobrio2000 said:
Good morning, yes, you need to turn on BT on both PC and phone, as well as Quick Share on your phone. The first time you'll send a file, it could ask you to pair your devices via bluetooth.
Click to expand...
Click to collapse
Thanks for the quick response. I seem to have some Bluetooth connection issue with my laptop, when I try to pair my phone with it I get this message in my phone "Couldn't pair. Check settings for this device and try again."
obrobrio2000 said:
If the transfer shows "failed" or never completes, try going to Bluetooth settings and unpairing the devices, and then retrying sending a file, it will ask to pair again. Also: do you have Intel wireless drivers? And which version of Quick Share are you using (the latest one from Store or the older one)?
Yes, they restrict allowed drivers to the ones that come with their Galaxy Book devices, which is AX series, so try applying nonintelfix.reg file and then retry. Don't worry, it won't install anything and won't mess with your drivers, it will just create the registry keys and values that the app checks regarding drivers.
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I had run it, but still not work.
onlytanmoy said:
Thanks for the quick response. I seem to have some Bluetooth connection issue with my laptop, when I try to pair my phone with it I get this message in my phone "Couldn't pair. Check settings for this device and try again."
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You could try reinstalling/updating your BT drivers
hsujim said:
I had run it, but still not work.
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Oh, I'm sorry. What doesn't work precisely? It fails when sending files? Did you try both PC->phone and phone->PC?
obrobrio2000 said:
You could try reinstalling/updating your BT drivers
Oh, I'm sorry. What doesn't work precisely? It fails when sending files? Did you try both PC->phone and phone->PC?
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both, computer cannot find phone, phone can find computer but sending failed.
hsujim said:
both, computer cannot find phone, phone can find computer but sending failed.
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Try toggling Quick Share off and on on your phone and try setting it temporarily to "Everyone" instead of "Only contacts" (both on PC and phone) and retry.
Awesome, thank you! This are the kind of things I expect to find here!
obrobrio2000 said:
Try toggling Quick Share off and on on your phone and try setting it temporarily to "Everyone" instead of "Only contacts" (both on PC and phone) and retry.
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I'll try it next week, thanks for your response
I tried on ax200, success!! thanks you
hsujim said:
I'll try it next week, thanks for your response
I tried on ax200, success!! thanks you
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Fantastic! Thank you for the feedback!
enij said:
Awesome, thank you! This are the kind of things I expect to find here!
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Thank you for commenting, does it work well? Let me know if you have any issue
obrobrio2000 said:
You could try reinstalling/updating your BT drivers
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I uninstalled the Bluetooth adapter and re-installed also. In services.msc, all three Bluetooth related services are set to automatic start. Literally spent at least 3 hours in the morning today to troubleshoot the Bluetooth issue in my laptop, no luck
onlytanmoy said:
I uninstalled the Bluetooth adapter and re-installed also. In services.msc, all three Bluetooth related services are set to automatic start. Literally spent at least 3 hours in the morning today to troubleshoot the Bluetooth issue in my laptop, no luck
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Seems like an issue unrelated to Quick Share, but to exclude it completely try these possible solutions:
- try to pair the PC with another phone
- if the driver is not Intel AXxxxx try installing the DriverCheckBypass.reg file
- the unsuccessful pairing is the one that asks when you try sending a file with QS, right? If yes, try to pair it manually in Windows bluetooth settings
- which version did you try? The latest one or the older one? If you are trying the first then try the latter and viceversa.

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