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I know the following might sound dumb, but just hear me out. I dropped my phone on a bucket of water, at first, everything seems fine. After a few minutes, the phone had shut down, I thought that the battery has only gone low which is why it shut down. I tried starting it of course (I know, that was a bad idea), it showed the Mi logo at first but after that, nothing showed up, I tried resetting the phone by pressing the power button long enough and it vibrated showing signs that it rebooted, but still no display. After that, I think this would be the best thing that I've ever done in my life, I plugged a charger into it. It charged at first, after a few minutes, it vibrated non-stop. Once I have noticed it, I tried long-pressing the power button again in hopes of resetting it. It stopped vibrating thankfully, but it never had booted again. So, that's my story. My question is, which component of my 4x have been damaged? and how much would it cost estimately if I would take it to a service center? Would it be more logical to just buy another phone? I'm asking you guys first as I still can't find time to take it to an expert.
Hi, I also just recently dropped my phone inside a toilet bowl and at first, the phone seemed fine but the phone shut down afterwards just like yours. I also tried charging it momentarily but then I decided to not do anything to it for the time being and look for a proper solution rather than just trying to solve the problem randomly. Did you get your phone fixed?
uqbah3 said:
Hi, I also just recently dropped my phone inside a toilet bowl and at first, the phone seemed fine but the phone shut down afterwards just like yours. I also tried charging it momentarily but then I decided to not do anything to it for the time being and look for a proper solution rather than just trying to solve the problem randomly. Did you get your phone fixed?
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Yeah, I took it to a technician. He said the phone was grounded so he needed to 'unground' it if that is a word.
My redmi 4X also got wet a while ago and stopped working.
I put it in rice for a couple of days and after that opened the phone and cleaned the circuit board with alcohol.
Then it worked again.
My Huawei P10 suddenly turned off. First it was darker but then I could not see anything. Now when I turn it on the screen works properly for like 10-15 seconds. The led indicator is there and vibrations work too. I never dropped it, and I still use the original software. It's stock.
I tried to remove both the SD card and sim. I tried to charge it. I also tried to reebot it several times. It's always the same, the screen shows the Huawei's logo perfectly, sometimes the animation after too, and then it turns black.
Please help, and sorry for my bad English.
Dumitra said:
My Huawei P10 suddenly turned off. First it was darker but then I could not see anything. Now when I turn it on the screen works properly for like 10-15 seconds. The led indicator is there and vibrations work too. I never dropped it, and I still use the original software. It's stock.
I tried to remove both the SD card and sim. I tried to charge it. I also tried to reebot it several times. It's always the same, the screen shows the Huawei's logo perfectly, sometimes the animation after too, and then it turns black.
Please help, and sorry for my bad English.
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I would try a factory reset in erecovery (turn your device off, press power and volume down simultaneously for 5 seconds, release power until you're in erecovery). Note that you will loose all your data, so if possible, take a backup with Hisuite first. If that doesn't help you can try a software repair with Hisuite. But most likely it is a hardware issue.
What @M1chiel said are your only options. When the screen goes black even while booting it seems to be a hardware issue - maybe the display controller on the logic board or a temperature problem with a faulty soldier point (it's common). Without good electronics knowledge and the right tools you aren't able to fix it. If you're under warranty bring it to your seller or send it to Huawei. If you have a Huawei store in your area then bring it there - of if you know someone with good electronics and smartphone knowledge give it to him.
But try first a factory reset, then update to the latest version if there's one, this should solve any software issue.
Hi
So my phone has randomly started to die about once every other day. Screen goes black (i have always on screen) and no response from any of the buttons (power button, twice volume down button for camera). I have to hold the power button until it restarts/starts (don't know if it is dead or not). Anyone else has this issue? Only wierd apps that i havent hade before is blockada.
BR
Baddar
Troubleshoot it.
Delete the app and see if it still happens. If it does, flash a raw firmware and completely wipe your device. if it still continues, its a hardware issue and you should exchange the device.
baddar said:
Hi
So my phone has randomly started to die about once every other day. Screen goes black (i have always on screen) and no response from any of the buttons (power button, twice volume down button for camera). I have to hold the power button until it restarts/starts (don't know if it is dead or not). Anyone else has this issue? Only wierd apps that i havent hade before is blockada.
BR
Baddar
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You're in custom or stock rom?
Im on stock with no modifications.
Phone auto shuts down
Did you find any solution same thing started to happen with me twice in 2 days
The way I fixed it... go to settings, Security & Lock Screen, click on the gear icon next to screen lock, then choose the first option Automatically lock, choose "Immediately" any thing other than that causes the screen to go black. I hope it works!
@Ahmed_x this didnt work for me.
So today i was about to miss my international flight because of this stupid phone deciding to die on me while on charging so no alarm went off.
Wtf is wrong with Asus? How could this have gotten worst with the new update. Are their developers ret**ded?
This phone is being returned unfortunately. Awesome phone but if u cant trust it to give a simple thing as alarm whats the point.
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up pressed for 15 seconds.
I hope that with android 10 this will never happen again.
Happened to me today, had to hold volume-down + power for about 10-15s to get it back.
very strange using latest firmware too (WW_Phone-17.0230.2004.60)
[HELP] My ROG Phone always turn off suddenly when charge
Please HELP My ROG Phone 2.
It's been more than a month if the charge will turn off unexpectedly. This situation is experienced until today. So that every time I charge, phone must be in the dead state. I've been very frustrated. Already doing factory data reset, only lasts for one week and back like that again.
Worse, in certain circumstances the handphone suddenly dead and hard to be turned on again. When charging the battery, sometimes the phone likes to not fill. I had to unplug and re-plug the charging cable to return it to normal. Its sucks. I bought this phone in a new condition with the official warranty on January. I already did update to Android 10 when available by the system. This issue occurs after the update.
I had thought the charger that I got from the factory was problematic, until I decided to buy a new charger with the original quality with 30watt power. But it turns out the same.
Same here my phone will turn off while charging. And it will keep rebooting. Sometimes my rog will not charge
My ASUS ROG2 is starting ti piss me iff noe.. Everything I play BR in CODM alwaiz black out..every single game black out. This is not good...Is this normal? Every game has to black out?...
I have a Galaxy Note 8 model SM-N950F/DS which I bought on the beginning of 2018 from Qatar with UAE FW, yesterday I was talking to my wife through a video call on Facebook Messenger for almost 1 hour, noting that I was calling her everyday since last January as I'm residing in another country for the whole day and never experienced the following problem except the heat one around 1 or 2 times only just lasts for a few seconds to a couple of minutes!
The phone was standing on wooden stand from IKEA Belgium inside a back cover from AUTO FOCUS and the phone is coated by mobile outfitters (these information may help in the over heating issue) and while we were talking the screen freeze and there were a couple of colored lines in a small area in the top quarter of the screen.
I took the phone and found it over heated from the back side at the bottom quarter and not responding with freeze screen, I searched the internet and found that I can restart the device by holding the power button with volume down button, it worked and the device restarted and gave me a black screen with blue blinking LED then I did use again the power button with the volume down button and it worked but turned off after requesting the OS login pin code.
After that I switched it ON and did the same for around more 2 times then stopped working!
I found on the web that I have to connect it to a wall charger via the original charging cable for around 10 minutes and then try the power button with the volume down, it worked and gave me the charging screen with the phone OFF and it was reading something in 20s percentage so I left it until it reached around 44% then tried to power ON the device again and the same thing happened, it gave me the "Galaxy Note 8" logo then asked for the OS boot pin and after I entered the pin it gave me "starting phone..." then stopped!
I tried to leave it again for 10 minutes in the charger and do the power button with the volume down and it gave me the charging screen again!
I left it until it reached 70 or 77% (don't remember exactly) and then tried to switch it on to the boot menu using the power button + Bixby button + volume up button and wiped the cache partition, after wiping that partition the phone restarted and never came up again!
None of the above worked again! Not leaving it charging for 10 minutes then try the power key + volume down key! Not the power + Bixby + volume up! I even found someone connected the charger for seconds then removed it then pressed power + Bixby + volume down and his phone worked, it didn't work to me!
Overall this, the phone isn't warming up when it connected to the charger back! so either it has a full battery or it stopped charging for hardware failure!
I don't know what to do, I almost tried everything and I can't imagine how it can have a hardware malfunction because of the over heating and worked several times after that! As I'm an electronics engineer I faced this before in certain embedded systems boards but it has to stop directly if there's a short circuit or certain damage in the circuitry.
I hope if someone can help regarding this!
I would bring it in for repairs. Sounds like a fried board.
Happened to my wife's redmi note. Phone was left on car dashboard under the sun with waze running and battery charging. Outside temperature was around 37 degrees celsius. When she reached the destination 1 hour later the phone was too hot to hold.
The phone screen froze. Managed to reboot it but phone never booted up again.
Got it fixed under warranty though.. Was a new phone back then. Change of board fixed it.
Sent from my SM-G985F using Tapatalk
vash_h said:
I would bring it in for repairs. Sounds like a fried board.
Happened to my wife's redmi note. Phone was left on car dashboard under the sun with waze running and battery charging. Outside temperature was around 37 degrees celsius. When she reached the destination 1 hour later the phone was too hot to hold.
The phone screen froze. Managed to reboot it but phone never booted up again.
Got it fixed under warranty though.. Was a new phone back then. Change of board fixed it.
Sent from my SM-G985F using Tapatalk
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Thanks for your response, it seems like this is the only way but since that I have to take an appointment because of the current situation of the pandemic and since there still time for this appointment I though to post the problem here may someone discover a solution to try if the problem still software not hardware!
Now I understood what it really may happened if the problem is hardware and it's obvious now that it's definitely hardware!
If it's a fried board so it seems like the tracks on board was about to damage and this explains why it worked several times, during these several times, the passing current in this fried board starts to lose the connection damaging the board more and more until it became a total loss, which switched the phone OFF totally, so if this explanation is correct I don't think that I have anything to do except waiting until the service center open the phone chassis and look inside!
Ahmed.Talaat said:
Now I understood what it really may happened if the problem is hardware and it's obvious now that it's definitely hardware!
If it's a fried board so it seems like the tracks on board was about to damage and this explains why it worked several times, during these several times, the passing current in this fried board starts to lose the connection damaging the board more and more until it became a total loss, which switched the phone OFF totally, so if this explanation is correct I don't think that I have anything to do except waiting until the service center open the phone chassis and look inside!
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Could be the integrated circuit board as well. Thousands of mini gold threads in it.
Sent from my SM-G985F using Tapatalk
vash_h said:
Could be the integrated circuit board as well. Thousands of mini gold threads in it.
Sent from my SM-G985F using Tapatalk
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That's what I was wondering from the beginning, if there's a damaged IC from the over heating, how could you explain that it worked several times after the heating issue? Do you mean there was a partial damage in the beginning doesn't prevent the phone from working back again?
Ahmed.Talaat said:
That's what I was wondering from the beginning, if there's a damaged IC from the over heating, how could you explain that it worked several times after the heating issue? Do you mean there was a partial damage in the beginning doesn't prevent the phone from working back again?
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Sometimes when something is about to fail but isn't completely dead.. Sometimes it works intermittently.
Sent from my SM-G985F using Tapatalk
I have a new update, after I left the phone for around 4 hours since our earlier conversation, I tried the combination of power button + volume down + Bixby key, the phone worked and gave me a green screen, when I pressed volume down to cancel and restart it, it didn't restart but gave my a black screen, I connected the charger and it gave me the charging screen with 0% battery!
Could be a battery issue?! The device was OFF, how did it drain the battery without operation?!
vash_h said:
Sometimes when something is about to fail but isn't completely dead.. Sometimes it works intermittently.
Sent from my SM-G985F using Tapatalk
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It seems like it still working! Now how can I tell there's no hardware issue beside the battery if it's the problem? Should I wait till the service center too or can I confirm with anything else? I'll leave it until reaches 100% and try to switch it ON while the charger plugged in, so it can boot up again easily!
Could it be the power management IC has something wrong? So it can't operate the phone very well?
After the phone reached up to 93%, I tried to switch it ON in Safe mode, but it didn't continue. I tried to open the recovery menu, it stuck in installing updates 3 times, each time it restarts, after that it could enter but without giving me the menu options, instead in the Android console screen it gave me some errors, the first one was that it can't load the recovery menu with no such file or directory between brackets!
To keep all of you updated with the phone's situation, I went today morning to Samsung Service Center and after they tried to operate it, they said the device is acting weird because it login to the OS then shuts off directly and this could be due to either the main board, the battery, or the operating system, but they refused to receive the phone after they knew that it came from outside Europe, so I took it to a 3rd party Service Center and I'm waiting for them to call me after their analysis!
Today the service center called me to pick up the phone and he said it might be the main board nothing else because the system doesn't load to the to the end, so I told him it might be a partial damage in the ROM so there are some corrupted sectors which prevent the system from logging because the loss of some files, he said yes maybe, then I asked him if he opened the phone he said yes, I asked if he noticed any damages in the main board like burns or anything, he said no!
Hello dear community,
Something really strange happened with my device about 1.5 years ago, but since I still keep it in my house, I can't help but wonder what happened and is it fixable.
So, the story: In some sunny day in July/August of 2020 I was browsing through my device, then I locked the screen and few seconds later I remember that I want to check something, so I pull the phone out of my pocket, use my fingerprint or face to unlock it, then just during the screen unlock animation (that takes ~1 second to "expand"), the device froze halfway through and would become unresponsive. By that I mean that the touch did not work, nor the Power/Vol/Bixby buttons. The phone heated up so much that in the span of a few seconds, the metal frame got so hot that it burned the skin of my hard, then a few more seconds after, the screen went black. This was the last time the device had worked in any way.
What have I tried to do to ressurect it:
Turn it on via the power button
Plug it in a PC with Odin - Odin did not pick-up the device
Let it charge overnight
Any possible button combination to get to various screens (fastboot, etc)
What I believe happened: Since I was running a custom ROM I believe that when I unlocked the device, something went wrong in the code and it caused the device to freeze and the heat was produced by frying the SoC or something else. Taking the back glass did not show any visible (and smellable) damage.
What do you think ? Is there something that you can suggest me to try to bring the device back to life ?
Thanks in advance!
If you can't get into fastboot, download mode, recovery mode, etc. Then your phone is probably - in my experience - subject to a physical repair.