I've gotten the Red Magic 3 last week, and I received it on the 21st of June. It was great but became really buggy and kept bootlooping. So I decided to get a refund before it's too late (they have a 15 day return policy). I started emailing Red Magic support, and they haven't answered any of my emails. I'm worried they will just ignore me. I know this is a wierd place to ask, and I don't know if you guys can do anything. But do you guys have any tips on what to do?
pengyblue said:
I've gotten the Red Magic 3 last week, and I received it on the 21st of June. It was great but became really buggy and kept bootlooping. So I decided to get a refund before it's too late (they have a 15 day return policy). I started emailing Red Magic support, and they haven't answered any of my emails. I'm worried they will just ignore me. I know this is a wierd place to ask, and I don't know if you guys can do anything. But do you guys have any tips on what to do?
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Had no response to around 3 emails I've sent to them. Got a little bit lucky on Messenger in between some generic replies but even then they only answered one or two questions out of several I asked.
Texan1 said:
Had no response to around 3 emails I've sent to them. Got a little bit lucky on Messenger in between some generic replies but even then they only answered one or two questions out of several I asked.
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Ten days I have been waiting answer. Very Bad.
They said me that
Hi there
Sorry for this again . If so, you could turn to this page:*https://services.vspdata.cz/en/nubia/case-new/*to fill in to repair.
- product name: *Red Magic Mars
- Dealer:*redmagic.gg
- Description: please tell them what is wrong with your phone
Please let me know if you have any question.
Also, tell your case number when you finish, we need contact the center and get information from them
I finally got an address to send mine to after about 4 or 5 emails. I also opened a PayPal dispute, so I might wait to see what the outcome of that is.
Mountainmohawk said:
I finally got an address to send mine to after about 4 or 5 emails. I also opened a PayPal dispute, so I might wait to see what the outcome of that is.
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Do you have to ship it to Hong Kong or US address?
MyronAz said:
Do you have to ship it to Hong Kong or US address?
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They provided a Hong Kong address.
sakilxda said:
Ten days I have been waiting answer. Very Bad.
They said me that
Hi there
Sorry for this again . If so, you could turn to this page:*https://services.vspdata.cz/en/nubia/case-new/*to fill in to repair.
- product name: *Red Magic Mars
- Dealer:*redmagic.gg
- Description: please tell them what is wrong with your phone
Please let me know if you have any question.
Also, tell your case number when you finish, we need contact the center and get information from them
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Click to collapse
Yeah, I asked them a couple of question regarding notification problems and they sent me the same response.
Red Magic support is a joke.
Despite this, I decided to keep the phone, I love it.
Nightpwish said:
Yeah, I asked them a couple of question regarding notification problems and they sent me the same response.
Red Magic support is a joke.
Despite this, I decided to keep the phone, I love it.
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Really is a good phone. I hope they improve with the firmware in general
FYI re. customer support...
https://global.redmagic.gg/blogs/news/important-update-on-customer-support
Just now I'm going to write the same jeje.
Good news and I knew it
Texan1 said:
FYI re. customer support...
https://global.redmagic.gg/blogs/news/important-update-on-customer-support
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They shouldn't have pushed their product so vigorously if they can't take care of their customers properly. I'll saw tons of "best gaming phone ever???" sponsored bits all over the web, is how I discovered this. All these returns and upsets over the Global Version/United States release are going to end up biting them in the butt.
I sent my phone back over a week and haven't got a refund yet. Have emailed them, let's see that they say. May end up raising a dispute with PayPal.
ermacwins said:
I sent my phone back over a week and haven't got a refund yet. Have emailed them, let's see that they say. May end up raising a dispute with PayPal.
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Are you in US? How much did it cost to ship it back?
MyronAz said:
Are you in US? How much did it cost to ship it back?
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UK. They arranged DHL to pick it up, no cost to me.
i returned the mars for the 3 before, same thing, they gave me dhl shipping label, i sent it to hong kong, never heard of them since, paypal got me refund
im just in hong kong travelling and made the purchase, at least i know where to go for a face to face return if needed
They provided me a Hong Kong address. I send it in February, but I can’t even have my phone back in May 6???
Related
yeah we can all cross out the 3rd ffor the release date
ohwell... whats the next one? lmao
mr_nonshalant said:
yeah we can all cross out the 3rd ffor the release date
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Yup....very disappointed! AT&T, please surprise us soon.
The 4th!
Expansys UK expect first delivery of units tomorrow. I know it doesn't help you guys directly, but it does show h/w is on the move.
Gordon
Expansys show an ETA of 4 days.
See
http://www.expansys.com/p.aspx?i=151713&se=404
IBORGUK said:
Expansys show an ETA of 4 days.
See
http://www.expansys.com/p.aspx?i=151713&se=404
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I know . My info from http://www.modaco.com/index.php?showtopic=258736&view=findpost&p=840054 it could be that their initial shipment doesn't cover all pre-orders, so ordering now would result in shipping in 4 days. Dunno!
Gordon
And I haven't heard a single apology. Wasn't it Crunchgear.com that first said the 3rd? I'm never going to that website again!
Another one that may do US shipping and have 700 in stock (according to website)http://www.devicewire.co.uk/HTC-TYTN-II
The same Expansys link now shows an estimate of 1 day.
Just browse mobilefun uk and their tytn II cost £409 while expansys uk had it at £489. An £80 diffenerece is a lot. Does anybody here has an idea what's the difference between the two device? I'm really puzzled...
apology
sorry, just browse again and mobilefun price went up to £469 but i swear it was £409 yesterday
When there's no stock, it's always cheap. I'm picking my one up from Inkino tomorrow. They have a tracking number from distributor... It is in town!!!!!
Hmm. Expansys seems to have moved from 4 days to delivery to available to order. Don't know whether that means that there has been a delay.
If anything shakes loose via AT&T here in the USA I will post... I have some good connections at a corporate store here in Indy and they are watching for me.
toyfreak said:
If anything shakes loose via AT&T here in the USA I will post... I have some good connections at a corporate store here in Indy and they are watching for me.
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subscribed to this thread, sweating in anticipation. I have a corporate person looking out for me, but i think she also is busy with real work
Well they have popped up on ebay already... Just saw 3 of them, http://search.ebay.com/search/search.dll?from=R40&_trksid=m37&satitle=htc+kaiser&category0=
the seller has no feedback, account is new, and he's listed them as bids. Already at some 700 USD with 6 days to go... Damn these people are stupid! Anyone remember the Moto RAZR? yea... 1600 USD on ebay! Some poor dumbasses paid that much... and I see this going just as high, if not higher.
This kaiser anticipation is quite entertaining.
yet its killing me!
clove.co.uk also has them in stock
U.S. Co. claims in stock on the 7th
Don't know much about this outfit, just happened to run across it:
http://www.elite-electronix.com/product_info.php?products_id=1015
Well guys, I called my local AT&T store yesterday and asked about the 8925. Sales rep told me (after a brief hold time) that it would be released Sept. 11. That's a pretty sensitive day in the US, but the release of this phone would definitely make a dark day brighter!
Of course, she qualified her response with the fact that these dates are subject to change. I was thinking to myself....ohhhhh really?!!
Begining to lose all faith in XDA Store. Ordered 8 days ago as "in stock". Not shipped. Emailed Richard yesterday. He responded they were expecting shipment today to fill all backorders and have extras. The day is now over, no email of shipment notice. Furthermore the Kaiser model has apparently been removed from their site. I can only believe Richard lied in his email. That they do not know when any kaisers will be received. Any shipment they would be recieving would have its own tracking, delivery date should not be suspect. XDA store fraudulently took my money and does not care the in the least about its customers. Richard knows exactly who is waiting for their paid merchandise and does not have the decency to tell them they have problems. Is any one else waiting for a shipment from XDA? All of you that received yours apparently were simply lucky. The Kaiser is available from other vendors (yes, at higher price) and he has prevented me from ordering elsewhere. VERY Low class outfit.
The day is not over for them as I was notified at 9 or 10PM the day mine shipped. I would email Richard again and just ask if they came in and did yours ship. Pretty simple.
d
this is what i received from him around 4pm EST:
yes, they came in just a while ago... over the cutoff time @ the
warehouse (1::30pm EDT) . I begged them to please process them and they
will do their best.
Good news is that they come with the TomTom and the US adapter for the
plug.
Regards
Richard
XDA-Developers Store
the latest update....at 8.30pm EST
seems like they were not able to ship them out as DHL already had done
their last pickup for the day. this means you will have it for sure have
it on Tuesday.
MannyNoela said:
the latest update....at 8.30pm EST
seems like they were not able to ship them out as DHL already had done
their last pickup for the day. this means you will have it for sure have
it on Tuesday.
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what i got as well. im ok with that. i ordered on friday last week so i feel your pain.
mjm2950 said:
Begining to lose all faith in XDA Store. Ordered 8 days ago as "in stock". Not shipped. Emailed Richard yesterday. He responded they were expecting shipment today to fill all backorders and have extras. The day is now over, no email of shipment notice. Furthermore the Kaiser model has apparently been removed from their site. I can only believe Richard lied in his email. That they do not know when any kaisers will be received. Any shipment they would be recieving would have its own tracking, delivery date should not be suspect. XDA store fraudulently took my money and does not care the in the least about its customers. Richard knows exactly who is waiting for their paid merchandise and does not have the decency to tell them they have problems. Is any one else waiting for a shipment from XDA? All of you that received yours apparently were simply lucky. The Kaiser is available from other vendors (yes, at higher price) and he has prevented me from ordering elsewhere. VERY Low class outfit.
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This sounds a bit harsh to me. I ordered from them just a few days ago. I haven’t received any info back from Richard yet but lets be realistic....this phone is a VERY hot item and I am sure he is inundated with requests like "I ordered 10 minutes ago....can you send me my tracking number..etc, etc,etc"
Getting items shipped to the U.S. like this is not just a piece of cake. It takes a bit of time and a bit more patience. I have no affiliation with store.xda in any way but just think that the assumption that someone lied to you because you haven’t received an email from them is a bit presumptuous. So is the assumption that other stores have them available to ship immediately.
"The key to everything is patience....You get the chicken by hatching the egg..not by smashing it"
just my 2cents.
thank you
My main business is a an investment advisor. I am held to very high service standards by government agencies (your investment results may vary oower). I can not tell people i have something, charge them for it and not give it to them and stay in business very long. Frankly the few dollars I saved was not worth it. Richard knew yesterday the shipment would not arrive in time to ship and should have said so. Frankly his lack of proactive damage control is very disappointing and it is very clear they simply do not care about customers. I do thank you for those last few posts with updates. At least I have been able to acquire all the immediate accessories while waiting (screen protectors, 6gb microSD etc.)
mjm,
Yes, there is no certainty that Richard would know exactly when his stock would arrive. When I asked him this same question yesterday -- about the stock he is expecting...he was candid..here is his reply:
Yes. Hopefully early enough so all can be processed for shipping out again
Regards,
Richard
XDA-Developers Store
Even AT&T stores could not forecast precisely when they would receive some of their stock... But I agree that he should have warned customers about stock issues before charging the accounts...
rgds, MN
I ordered on Sep.30 (last sunday) so it's been 6 days since i ordered and i have yet to recieve news yet. When i asked him yesterday he told me what he told you guys, that a shipment was coming in on friday and that all the backorders will be fulfilled. Since i have not recieved a notice, im guessing that the shipment came late and they couldnt send out my kaiser, what sux more is that i live in canada so it'll take a week for me to get mine, so either next friday or the following monday
hmm... mjm2950,
why would there be any lying going on? The next shipment was coming in on Friday, as per the messages, and it did indeed come in on Friday, just not on time to be processed into inventory, prepared for shipping and sent out again. Actually, they were ready, but as you can read in the messages, there was no more DHL pickups at that time.
I feel that even with the issue that it appeared to be in stock (which was corrected), the communication has been great with anyone that mailed and that honest answers where provided. It is a p.i.t.a. to work around the scheduling mishaps with some suppliers and that is what happened with XDA receiving stock on this item.
If you were not happy with the wait, why didn't you just Cancel your order and go elsewhere and pay more? I am sure someone else sitting in the queue would be happy to receive that phone.......
PS: I heard that this issue with the stock of the phone will be fixed with a good and reliable supplier they found and also that they will offer the Tilt with contract sometime next week or so.
Mr Byte
Thank you for you input. I email twice, only one repsonse. The lying was when they sold a product they did not have and charged my card the day of order. Anyway we will never see eye to eye on the service issues. My standards are signifcanly higer across all three of my companies.
mjm2950 said:
Thank you for you input. I email twice, only one repsonse. The lying was when they sold a product they did not have and charged my card the day of order. Anyway we will never see eye to eye on the service issues. My standards are signifcanly higer across all three of my companies.
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To be quite honest, i work in a very customer service driven enviroment, and i know how things work... I know that richard himself does not control the website, but is merely an employee of the company that does, richard has no control directly on the site, he may make requests to the people that do, but thats it... every company is that way..
Richard has provided by far the greatest customer service i have experienced in a long time, he is always prompt and polite when dealing with him, and also relays the information accurately as its given to him. As with any customer service representative we are all just merely puppets on a string...
As for you, you are a consumer, as a consumer you have the right to make a purchase with whomever you choose. If you feel that you have made an error in judgement then you do have the right to take your business elsewhere... Im sure that you could cancel your order and get your money back and perhaps buy one on ebay and have it shipped out right away..
shogunmark said:
To be quite honest, i work in a very customer service driven enviroment, and i know how things work... I know that richard himself does not control the website, but is merely an employee of the company that does, richard has no control directly on the site, he may make requests to the people that do, but thats it... every company is that way..
Richard has provided by far the greatest customer service i have experienced in a long time, he is always prompt and polite when dealing with him, and also relays the information accurately as its given to him. As with any customer service representative we are all just merely puppets on a string...
As for you, you are a consumer, as a consumer you have the right to make a purchase with whomever you choose. If you feel that you have made an error in judgement then you do have the right to take your business elsewhere... Im sure that you could cancel your order and get your money back and perhaps buy one on ebay and have it shipped out right away..
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yes i had to wait a bit but i was ok with that. cause i have a smile on my face today cause i got my phone. and richard did outstanding responding to all of my inquires as well as one of my co-workers.
same here -- mine arrived today, as promised...there were delays beyond Richard's control, but when the stock finally came on friday, he told me I would receive mine on tuesday and they came early this morning..
I am now play'n
/MN
Recieved mine today as well...just waiting to get the thing charged.
It is the UK version and it came with a U.S. to UK adapter.
shogunmark said:
To be quite honest, i work in a very customer service driven enviroment, and i know how things work... I know that richard himself does not control the website, but is merely an employee of the company that does, richard has no control directly on the site, he may make requests to the people that do, but thats it... every company is that way..
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Click to collapse
Same here. I manage a services organization.
shogunmark said:
Richard has provided by far the greatest customer service i have experienced in a long time, he is always prompt and polite when dealing with him, and also relays the information accurately as its given to him. As with any customer service representative we are all just merely puppets on a string...
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I think I posted before - there were probably 5 email that I sent to get 2 back. I went as far as to go to the website and use their form just in case something was going whacky.
And like the other poster - the purchase posted mins after I made the purchase. A week later - and it was still not sent. And I got two email giving me the "it's almost here". It wasn't until I sent a "Cancel my Order" that my phone was ready to ship... :-|
shogunmark said:
As for you, you are a consumer, as a consumer you have the right to make a purchase with whomever you choose. If you feel that you have made an error in judgement then you do have the right to take your business elsewhere... Im sure that you could cancel your order and get your money back and perhaps buy one on ebay and have it shipped out right away..
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It took over 48 hours to post the funds back to my account.
:-(
The other interesting part to this is that I bought a XDA-Membership to go with this to lower the price. That wasn't refunded. I decided not to ask for it to be refunded because I want to support this site.
Free $40 for leading me on for a week.
Mark that against my Premier order from AT&T: Ordered at 1:12AM on Friday night. 2 day fed-ex. Arrived on monday at 11:00 am (a day early).
You don't have to have great customer service when you do what you say you will... .......... ....
-Daniel
dweidman said:
It took over 48 hours to post the funds back to my account.
:-(l
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.. that is normal. When a credit is issued, it posts some when during the night and it doesn't appear on your account for at least 48 hours. I have seen cases where it even takes more, some warn on 30 days........
Glad you got all working now, with a deprecated Kaiser though
Yea I don't think they were doing any big time investments with your 700 bucks in those 48 hours. Hey they did you a favor you saved what 600 bucks and got the Barbie phone....Good luck with that. There certainly are alot more happy campers with XDA than not. I am certainly very happy ATT was so customer oriented for you and I think you made the right choice in phone for you,,,,,,...... )
d
rec'd Kaiser today, but not accessories
Came home to my phone today. YEAH, It is very nice. But XDA did not ship the car charger I ordered with it. Plenty of room in DHL box. Just emailed them to check on it. Now I will be up late playing with it.
Congrats your going to love it.....
d
***WARNING***
Anyone using eBay to purchase universal mounts for the Kaiser/Tilt. I'm posting this because of what happened to me, and think everyone should AVOID this company. ( http://myworld.ebay.com/colordrives/ ). It's been 3 weeks since making payment, and they keep giving me the run-a-round. Said they shipped it, but have NO shipping info like a tracking number. Then promised to ship a replacement, and again, NOTHING! If I can keep ONE person from using this company in the future, then this post was a success and vindication for being scammed.
Again, AVOID colordrives if possible. http://myworld.ebay.com/colordrives/
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=160191885404
thats the one i bought....perfect
Sorry to hear about your experience with "Colordrive"...
It's weird cause I've done 4 purchases from him in the past 2 months and I always received tracking number and fast shipping.
I've actually purchased from the two ebay members mentioned and no problems.
I hope this gets solved soon.
Yeah, I just ordered another one from a different seller. I have one for my Tilt, but need a spare. Still pissed I got ripped-off by these douchebags, but I should get reimbursed by PayPal down the road once my claim goes through.
etnies said:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=160191885404
thats the one i bought....perfect
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I got the same exact one, except mine came with a car charger as well. It was 9 bucks total (with shipping).
Works great.
Jimmyy said:
Sorry to hear about your experience with "Colordrive"...
It's weird cause I've done 4 purchases from him in the past 2 months and I always received tracking number and fast shipping.
I've actually purchased from the two ebay members mentioned and no problems.
I hope this gets solved soon.
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I think they over-sold what they had in-stock. I drive for UPS. I know all about shipping and the problems that can incur, so when they lied to me the first two times and I brought it to their attention, they just ignored it and promised to ship another one, which hasn't happened. If they were out of stock and didn't have it, they should've said so up front and I wouldn't have gotten so pissed. Stuff happens, that's life, but be honest with the customer. Don't make excuses as to why it's taking almost 3 weeks to ship an already-paid-for-item. Now I know why a 1/3 of their feedback is negative. I'll never use them again, and like I said, I hope Word of Mouth from this rant keeps a few customers from using them and experiencing what I have. WOM is more powerful than people realize.
ronfin44 said:
I think they over-sold what they had in-stock. I drive for UPS. I know all about shipping and the problems that can incur, so when they lied to me the first two times and I brought it to their attention, they just ignored it and promised to ship another one, which hasn't happened. If they were out of stock and didn't have it, they should've said so up front and I wouldn't have gotten so pissed. Stuff happens, that's life, but be honest with the customer. Don't make excuses as to why it's taking almost 3 weeks to ship an already-paid-for-item. Now I know why a 1/3 of their feedback is negative. I'll never use them again, and like I said, I hope Word of Mouth from this rant keeps a few customers from using them and experiencing what I have. WOM is more powerful than people realize.
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Probably would have been best to check the f/b before you bought. That's what its there for...
Interesting. I have purchased from him a couple of times without a single problem. Rapid shipment each time.
Granted it wasn't for a charger or mount, so maybe that's the issue.
Good luck in your resolution.
Jay2TheRescue said:
Probably would have been best to check the f/b before you bought. That's what its there for...
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I did, but no company has a perfect score, and after 200,000 sales these guys can't be perfect. I just fall into the 1/3 that got scammed. It's a risk you take using eBay no matter what the feedback is.
I've bought from Colordrives several times and always had a good experience with them. Information like this might make me think 2nd.
Jimmyy said:
Sorry to hear about your experience with "Colordrive"...
It's weird cause I've done 4 purchases from him in the past 2 months and I always received tracking number and fast shipping.
I've actually purchased from the two ebay members mentioned and no problems.
I hope this gets solved soon.
Click to expand...
Click to collapse
I seriously think they over sold their stock. They wont even reply to my email in regards to a tracking number, or any shipping info for that matter. I'm glad others had success with them, but I hope you don't go back to them and risk ending-up in my situation. I hope a LOT of people avoid this company. It's not a professional way to do business.
assuming that you paid with paypal i would go to them and dispute the transaction and get your money back since they failed to ship. if you used any other system but still used a credit card, call your bank and file a chargeback. you need to get companies where it hurts: right in their wallets. if you dispute the charges then you will win since they never shipped. if they try to give you a tracking number that is falsified, then they are in it even deeper than they were before.
Feel lucky to of got a few Diamonds from expansys before stock running out on the 10th of June, anybody know where i can get a Diamond in the UK which is not pre order and before end of June?
ebay power seller:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=130228910138
389 including delivery, a hell of alot cheaper than expansys!
Remember it WILL be an import, and these guys probably won't handle shipping it to HK for you, like expansys say they will. (assuming HTC don't do worldwide waranty).
I just ordered one. These guys are pretty well known and have been around forever. Hopefully will be here tommorow
How annoying of TotalPDA! I've also chickened out and gone for the ebay route (hope it actually comes, I've had problems with ebay in the past S), even tho it's an import it's still the cheapest out there and you all know we'll end up with a custom rom anyway P
If it does come I'll let you all know.... this guy's gonna love us if he's genuine!
I know people who've used these guys before, so i'm prett confident it'll come. I'll also let you know when mine arives
someone1234 said:
I know people who've used these guys before, so i'm prett confident it'll come. I'll also let you know when mine arives
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Click to collapse
Did you choose the express option? I did but I think i've missed the deadline for today.
someone1234 said:
ebay power seller:
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=130228910138
389 including delivery, a hell of alot cheaper than expansys!
Remember it WILL be an import, and these guys probably won't handle shipping it to HK for you, like expansys say they will. (assuming HTC don't do worldwide waranty).
I just ordered one. These guys are pretty well known and have been around forever. Hopefully will be here tommorow
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Click to collapse
Can you let us all know how much RAM your device has. My understanding is that the official UK version is 192 MB and any import available now is only 128 MB.
thanks, cojo
I have import from HK - ebay - 192 MB RAM
cojones said:
Can you let us all know how much RAM your device has. My understanding is that the official UK version is 192 MB and any import available now is only 128 MB.
thanks, cojo
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128MB is only on the pre-release versions. All diamonds brought legally, no matter where you get it, will have 192MB (bear in mind 64Mb is used for the OS). The main difference is which bands it will work on as the US have different operating bands for GSM and UMTS than Europe/Asia
cojones said:
Can you let us all know how much RAM your device has. My understanding is that the official UK version is 192 MB and any import available now is only 128 MB.
thanks, cojo
Click to expand...
Click to collapse
As said above, only the pre release ones had 128mb. I think this 'rumour' about imports came from one or two posts (maybe the same guy) where the user was looking at the user ram total and available. This doesnt take into account the ram the ROM uses. If you search for the posts you'll see that a few posts later its clarified, but by then its too late - people are posting everywhere its 128mb already!
someone1234 said:
As said above, only the pre release ones had 128mb. I think this 'rumour' about imports came from one or two posts (maybe the same guy) where the user was looking at the user ram total and available. This doesnt take into account the ram the ROM uses. If you search for the posts you'll see that a few posts later its clarified, but by then its too late - people are posting everywhere its 128mb already!
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Have you received yours through ebay yet. I've received an email today saying it has been sent out so I should get mine tomorrow
iainparkes said:
Have you received yours through ebay yet. I've received an email today saying it has been sent out so I should get mine tomorrow
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Thanks for clarifying the RAM query. I ordered mine through yer ebay chap this morning but have only received the auto conf email. I chose express delivery and am eagerly awaiting the 'dispatched' email. Be interested to hear if yours turns up on time and your initial thoughts tho...
iainparkes said:
Have you received yours through ebay yet. I've received an email today saying it has been sent out so I should get mine tomorrow
Click to expand...
Click to collapse
Not yet. I didnt get a despatched email either, but i supose thats because yours was sent by some courier with a tracking code?
I ordered it 1pm yesterday, so i expect it should be here tommorow via Royal Mail special delivery - assuming they did ship it already!
Don't worry i'll post on here as soon as i get it
someone1234 said:
Not yet. I didnt get a despatched email either, but i supose thats because yours was sent by some courier with a tracking code?
I ordered it 1pm yesterday, so i expect it should be here tommorow via Royal Mail special delivery - assuming they did ship it already!
Don't worry i'll post on here as soon as i get it
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I ordered mine at 3pm yesterday, received a dispatched email this morning. The tracking is only a Royal Mail thing as I have asked for next day/express
iainparkes said:
I ordered mine at 3pm yesterday, received a dispatched email this morning. The tracking is only a Royal Mail thing as I have asked for next day/express
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i'm confused. It seems you are receiving dispatched mails within a day or two of placing the order, with express shipping. I too chose express shipping when I ordered yesterday morning and I received this email from them this morning saying...
"Your item is due for dispatch.Sorry for keep you waiting,but as per our listing,for all the high value item,we need 5 working days to arrange delivery upon receive payment.You will get the tracking number after delivery,thanks!"
This suggests that they aren't going to dispatch it for another FOUR days despite having my money and me meeting all their criteria for express delivery. This is a little worrying. If they have stock why wait 5 days before sending it? I smell something fishy, do you think they are importing on order?
cojones said:
I smell something fishy, do you think they are importing on order?
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You might be right. I checked with the friends who said they have used these guys before...
They ship anytime between 0 and 5 days with the normal shipping, they say its an anti fraud measure - probably to make sure your not ordering to some empty house and breaking in on the next day to get it
Thats plausable, but i think its probably to get you to pay the extra 10 quid for express, or to allow them to get stock (import).
I didnt pick the express option thinking it would be 1 to 3 days max. Mine still hasnt shipped yet
I'm confident talking to my friends you'll get the phone - but i think your right, they are importing to order with a small buffer which has probably run out.
BTW has anyone received their phone from these guys yet? Can you check the rom version please?
Well i decided to buy one, just placed a pre-order with TotalPda as they seem to be the cheapest for uk spec models...£445 with del included. Told me that i should have the phone by the 24th of this month.
Not really sure if i will keep it but they did say i could return it if im not happy so ill have a play for a few days before making up my mind on whether to keep it or not.
I do hope that i fall in love with it or else ill be waiting for the Sony Xperia X1.
update
Blimey, we're all so eager, us gadget freaks aren't we...seems I just didn't have the patience, got this earlier...
"Hi,
GREAT NEWS - YOUR ITEM HAS BEEN DISPATCHED!!
*********** IMPORTANT INFO FOR MOBILE PHONE CUSTOMERS **********
We supply a Royal Mail Recorded or Royal Mail International Signed for reference
number for
every phone. This information is on Paypal and you should have an email
direct from Paypal
with this information. (Royal Mail do not supply detailed tracking information,
just
confirmation of delivery). If you do not have this information, First check
online with Paypal
or 2nd ask us."
I got the reference number, but what good is it to me if it isn't valid until after delivery?!!
Also, RM do provide tracking numbers as standard with special delivery, which next day is so I'm still confused!!!
Spawn12 said:
Not really sure if i will keep it but they did say i could return it if im not happy so ill have a play for a few days before making up my mind on whether to keep it or not.
I do hope that i fall in love with it or else ill be waiting for the Sony Xperia X1.
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I know what you mean...I want the Xperia too. Some sites say next month so taking all into account I'm guessing I'll be getting it early September!!
cojones said:
I know what you mean...I want the Xperia too. Some sites say next month so taking all into account I'm guessing I'll be getting it early September!!
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Well i was under the impression that it was going to be Sept but now they arent so sure..some are saying Jan/Feb 2009 which if they wait that long then its game over for Sony Ericsson...i really do hope its Sept when its released.
In the meantime ill wait for the Diamond and see how i get on with it...i have a feeling from what i have been reading here and other forums...that ill end up sending it back for a refund and wait for the X1. But im hoping the UK spec of the Diamond will be better than the grey imports that alot of people have...its been delayed due to HTC fixing some software issues or so i have heard.
Been monitoring and just (in the last hour) seen Play.com change their date from 13/06 to 27/06, so going to have to wait another two weeks for my order - damn.
Still £429 inc. VAT and delivery though
I ordered a blue 32 because i wasn't able to secure a white one the first week, two weeks later I was lucky enough to purchase a white one but now I'm stuck with two and having one is expensive enough. Is it possible to return the blue one even though it has already arrived or should i just try to sell it? If i were to sell it, would i lose money and where would be a good place to try to sell it?
Where did you buy it from? You should be within the return window because I got mine in the first batch and it arrived 2 weeks ago tomorrow. I know GPS has 15 days from the delivery date and I'm not sure about Motorola.
Sell it to a local XDA member that can't get their hands on it. You shouldn't lose any money. I'm sure someone is willing to pay for shipping on their end for the device.
bda714 said:
I ordered a blue 32 because i wasn't able to secure a white one the first week, two weeks later I was lucky enough to purchase a white one but now I'm stuck with two and having one is expensive enough. Is it possible to return the blue one even though it has already arrived or should i just try to sell it? If i were to sell it, would i lose money and where would be a good place to try to sell it?
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I heard reports of people offering couple hundred more than what they sell for. Some people don't want to wait and have the money. Just something to think about. Or if you want to be humble and sell to someone at cost and make someone happy for not waiting.
Pilz said:
Where did you buy it from? You should be within the return window because I got mine in the first batch and it arrived 2 weeks ago tomorrow. I know GPS has 15 days from the delivery date and I'm not sure about Motorola.
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I bought them both straight from the Google play store.
bda714 said:
I bought them both straight from the Google play store.
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Then it should be a very easy return. Just give them a call and say you want to return it. Google will send you a shipping label and tell you how to send it.
tomzefi said:
I heard reports of people offering couple hundred more than what they sell for. Some people don't want to wait and have the money. Just something to think about. Or if you want to be humble and sell to someone at cost and make someone happy for not waiting.
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I wish i could post a thread offering to sell it here on xda like you said just to help out a fellow xda member but even the mention of posting a device for sale here will result in the threat of getting my account banned, i have made that mistake once. It really isn't right especially in this situation, I'm not looking to get rich or even profit from it. And who knows, maybe someone here would be really stoked to be able to just send me a pm and be able to get their hands on one rather than struggling to get one from the limited stock. I think the issue should be handled on a case by case basis but hey, just one man's opinion. The moderators abusing their authority is a whole seperate issue though and one on which i personally refuse to comment.
Pilz said:
Then it should be a very easy return. Just give them a call and say you want to return it. Google will send you a shipping label and tell you how to send it.
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OK thanks, i will try giving them a call before my fifteen days is up.
bda714 said:
I wish i could post a thread offering to sell it here on xda like you said just to help out a fellow xda member but even the mention of posting a device for sale here will result in the threat of getting my account banned, i have made that mistake once. It really isn't right especially in this situation, I'm not looking to get rich or even profit from it. And who knows, maybe someone here would be really stoked to be able to just send me a pm and be able to get their hands on one rather than struggling to get one from the limited stock. I think the issue should be handled on a case by case basis but hey, just one man's opinion. The moderators abusing their authority is a whole seperate issue though and one on which i personally refuse to comment.
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I feel ya. But put it up on swappa. I think that's the official XDA market place or Google plus. Buy ya I think there were too many scams on XDA so they pulled the plug on market place.
Better sell that sucker! I am sure the value drops everyday as the devices become more available. But I sold mine for 835!