Warranty void post root? - Redmi K20 Pro / Xiaomi Mi 9T Pro Questions & Answe

Hi,
I'm trying to choose between buying a K20 Pro (when it releases in India on 17th) or a OnePlus 7.
I remember that that the warranty of older Mi phones would not be considered void if it was rooted or only the bootloader was unlocked. If I remember it correctly, it would be voided only if a custom ROM was flashed.
So, is this the same scenario with the K20 Pro? What can be done without voiding the warranty?
Thanks

Isn't that the case for any make and model of smartphones?

plskillme said:
Isn't that the case for any make and model of smartphones?
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I don't think so. Rooting voids the warranty of most phones. Xiaomi, OnePlus and another OEM were the only ones who allowed rooting without voiding the warranty.
Also, the info I remember is from 4~5 years ago, so I might be wrong.

tsg97 said:
I don't think so. Rooting voids the warranty of most phones. Xiaomi, OnePlus and another OEM were the only ones who allowed rooting without voiding the warranty.
Also, the info I remember is from 4~5 years ago, so I might be wrong.
Click to expand...
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I had an OP3, rooting voids warranty, same case with my SGNote2.

plskillme said:
I had an OP3, rooting voids warranty, same case with my SGNote2.
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Any idea about the K20?? Will rooting it voids it's warranty too?

Unlocking the bootloader doesn't, rooting will.

Unlocking or rooting shouldn't void your warranty. Also I'd given my RN4 for replacing the board and I had a custom ROM in it but I still got it replaced under warranty. There's no official statement but you can always revert back to a stock ROM before giving it for repair

Related

[Q] Rooting Voiding Captivate Warranty?

I was thinking about rooting my captivate, but I've heard that it voids ur warranty and that if it bricks my phone then all is lost and I can't replace it. Does rooting actually void my warranty?
amucinom said:
I was thinking about rooting my captivate, but I've heard that it voids ur warranty and that if it bricks my phone then all is lost and I can't replace it. Does rooting actually void my warranty?
Click to expand...
Click to collapse
Short answer is yes it voids your warranty.
Not the short answer, if att were to somehow FIND OUT you rooted, you would void your warranty. Oneclickroot and z4root both have un root option, and if you end up going the custom rom route there is a lovely peice of software to flash stock unrooted back onto a soft brick situation. So if read up, know what your doing before you do it, and be careful they would never know it was rooted.
i actually had my phone exchanged the other day, and it was sooted. They only asked me to put the original software in it.
thanks for all the input guys! and yeah if i root and flash a rom and then find something wrong with the phone i can always revert back to the original software. if i brick it i can always report it lost or stolen.
had my rooted phone screen cracked, sent it into att and they fixed it no questions asked..

root XT1052

hello from Italy,
i'm an happy owner of a new Motorola Moto X XT1052 with stock KK rom
now i want to root my device, to use TB, Grenefy and other app that need root access
i know that i have to unlock bootloader before flash the cwm and flash the supersu apk...
is there any way to unlock bootloader without ask code to Motorola? is there any way to lock bootloader in case i want back warranty?
Thanks boys
No bro...
Enviado desde mi SAMSUNG-SGH-I717 mediante Tapatalk
You don't need to unlock your BL, you just need root.
waiflih said:
You don't need to unlock your BL, you just need root.
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Click to collapse
If you're on 4.4.2 already, you won't get root without an unlocked bootloader. Exploits have not been made for 4.4.2 yet....and trying to downgrade is flirting with bricking.
Rooting and warranty in EU
toroloco73 said:
hello from Italy,
i'm an happy owner of a new Motorola Moto X XT1052 with stock KK rom
now i want to root my device, to use TB, Grenefy and other app that need root access
i know that i have to unlock bootloader before flash the cwm and flash the supersu apk...
is there any way to unlock bootloader without ask code to Motorola? is there any way to lock bootloader in case i want back warranty?
Thanks boys
Click to expand...
Click to collapse
You don't automatically lose your warranty in EU if you root your phone and even if you unlock the bootloader.
In EU you are covered with the Directive 99/44/EC and appropriate national legislation in your country. Any seller's contract which doesn't meet commercial guaranty provisions either laid down in the Directive or in your national legislation is void regarding provisions in conflict (Non-conformity of the commercial guarantee with the provisions of the Directive does not affect its validity and the consumer may still require that the guarantee be honored). So rooting or unlocking the bootloader despite otherwise stated in the contract doesn't affect the warranty as long as the seller can't prove that the failure or malfunction of the device is a result of a misuse or damage out of seller's or producer's responsibility. It's a simple question of burden of proof: Buyer must prove malfunction of the device within two years period after purchase if he wants to claim seller's responsibility and seller shall prove that malfunction derives from circumstances caused from inappropriate use or damage whether he want to be excluded from responsibility.
You have nothing to lose if you restore the original state before submitting the phone to service. Make nandroid immediately after rooting and flash original sbf from Motorola website before using a service and you are set. Of course there is a completely different story if you damage android system so badly that you can't get back to the original. The seller is not obliged to mess with your modification of the system.
And you are covered with the legislation only when you buy a phone as a natural person. the Directive 99/44/EC doesn't cover rights of legal persons regarding warranty claims.
I have my bootloader unlocked for nearly half a year now and I feel totally comfortable.
in Italy if you root the device you lose warranty....
toroloco73 said:
in Italy if you root the device you lose warranty....
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You mean: It is rumored that you lose warranty if you root the phone in Italy. Italy adopted the above mentioned directive in 2005 and this directive doesn't permit any deviation toward a detriment of consumer's rights. It's the service providers who spread a word about lost warranty in case of the rooted phone. It's easy and profitable to refuse any service on the ground of unpermitted modification. But rooting is not unpermitted neither it void warranty. If you stand up for your rights they'll recognise their obligation.

A question

I asked the same question in another forum but no one answerd me
Does unbranding void warranty in DE
And does changing firmware region void warranty in DE
yup
username249 said:
I asked the same question in another forum but no one answerd me
Does unbranding void warranty in DE
And does changing firmware region void warranty in DE
Click to expand...
Click to collapse
yes it does.
username249 said:
I asked the same question in another forum but no one answerd me
Does unbranding void warranty in DE
And does changing firmware region void warranty in DE
Click to expand...
Click to collapse
No it doesn't
Right now I'm using Beanstalk ROM but I want to go back to stock due to battery issues but I can't use flashmode anymore.
If I flashed a stock based ROM will it void warranty in DE
You already invalidated your warranty when you unlocked your bootloader.
kingvortex said:
You already invalidated your warranty when you unlocked your bootloader.
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Click to collapse
Unlocking bootloader doesn't void warranty in EU and I can restore the DRM keys
https://fsfe.org/campaigns/android/liberate.en.html
And UK isn't in the European Union
username249 said:
Unlocking bootloader doesn't void warranty in EU
https://fsfe.org/campaigns/android/liberate.en.html
And UK isn't in the European Union
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Click to collapse
That's an interesting page. Thanks. It's useful to me, as the UK actually is part of the European Union and has been since 1973.
I have to ask, though, if you're already aware of this stuff, then why are you asking here?
The thing is, Sony would probably argue that it's overridden by the fact that you agreed at least 3 times that unlocking your bootloader may invalidate your warranty during the process of retrieving the unlock key from their website. Even though statutory rights cannot be overridden in this way, that hasn't stopped warranties being denied for no good reason before. This is a moot point though, as long as you restore your TA partition before taking your phone for warranty repairs.
What happens if I flashed a stock based ROM and relocked the bootloader and tried to install an OTA update from Sony
username249 said:
What happens if I flashed a stock based ROM and relocked the bootloader and tried to install an OTA update from Sony
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Click to collapse
The OTA will almost certainly fail, as most OTA updates perform a check to see if /system has been modified in any way. If this check fails, then the OTA update will not go ahead.

Are there any risks rooting the P20 Pro?

As i am coming from Samsung, i want to know if there is any risk of loosing functions that are protected???
With sony, it were some camera functions i lost when i rooted it, on my note 3 it was the efuse etc...
So is there anything i have to worry about?
Bolvaron said:
As i am coming from Samsung, i want to know if there is any risk of loosing functions that are protected???
With sony, it were some camera functions i lost when i rooted it, on my note 3 it was the efuse etc...
So is there anything i have to worry about?
Click to expand...
Click to collapse
Rooting itself does nothing that you mentioned.
Using a firmware other than the one intended or flashing outside of the natural progression which was intended is what breaks those things
Samsung- efuse chip is triggered when you use Odin, not rooting.
With Sony when I had a Z1 it was using a non standard ROM or: Cm or aosp which meant the standard savers didn't work as it wasn't ported unless they really tightened up their DRM.
In this regard its the same, but the camera has already been ported, its in the ROM section of this forum, so no worry there, I don't know if there is an efuse chip on the Huawei but I do know they're funny about bootloaders being unlocked and further modifying so there may be a way for them to know and they'll probably blame any issues as a result of that regardless of what it is if they can prove it.
That being said there are reports of users who've totally bricked their phones and already have replacements so I would say it depends.
With unlocking the bootloader and modifying your phone against the advice of OEM's always carries a risk, so it's up to you if you continue.
Personally I'll do what I want with my phone, by buying it it's my choice and I'll do what I want.
Can't you root the p20 pro without unlocking the bootloader?
paysen said:
Can't you root the p20 pro without unlocking the bootloader?
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Click to collapse
No, first of All you need to do is unlock the bootloader.
I came also from Samsung, i unlocked my P20 pro and then i rooted. And i had no impairment.
Regards
Okay, thanks for your answers. So ill root mine too, got my bootloader unlock code from huawei.
I suppose you loose warranty the moment you use the bootloader code. P.s. how do you request a code?
Thx
varignet said:
I suppose you loose warranty the moment you use the bootloader code. P.s. how do you request a code?
Thx
Click to expand...
Click to collapse
Check out guides on this forum. There are quite a few places that explain how to do it.
For example a thread has all info: [GUIDE] - How to root debrand and/or remove Retail mode for P20pro CLT-L29
Can't post any links yet gotta get through my first 10 posts.

Question Hey , my phone is under warranty, if I flash a custom rom is there any way I could claim my warranty just in case ?

Hey , my phone is under warranty, if I flash a custom rom is there any way I could claim my warranty just in case ?
anmol150704 said:
Hey , my phone is under warranty, if I flash a custom rom is there any way I could claim my warranty just in case ?
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Click to collapse
You can install any custom rom but for the warranty a stock rom must be on it.
It doesn't matter if you've tried custom roms before.
anmol150704 said:
Hey , my phone is under warranty, if I flash a custom rom is there any way I could claim my warranty just in case ?
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Click to collapse
Hi Anmol150704,
What NOSS8 said basically.... You can do what you like with the phone once you get it, but for the warranty to be honoured.... you need to return it to stock before claiming or they will blame the custom rom for the issue. So as long as you device is functioning enough to return to stock, you should be ok.
And unlike Samsung, there is no Knox/Triggers that I am aware of that they can tell if its been flashed or not. Which is the main reason I came away from Samsung, due to the forced compliance to stick to stock if you wish things to continue working or claim a warranty.
Cheers, Lister
But don't worry if your phone is dead with a custom rom and of course you won't be able to reinstall a stock rom, there is EDL mode but using this mode the warranty is over (software problem only, not hardware).
By following the flash instructions and informing it beforehand, it is quite rare to destroy the phone.
Xiaomi is solid.
All clear , thanks a lot
Yes you can, I recently reverted back to stock miui 13 from Evolution X with the help of Mi Flash. All you have to do is to download Usb drivers, Your device TGZ Firmware and Mi Flash Tool. There before flashing you can select lock and clean/flash and the device will be sent to locked status once again.
NotClawGenius said:
Yes you can, I recently reverted back to stock miui 13 from Evolution X with the help of Mi Flash. All you have to do is to download Usb drivers, Your device TGZ Firmware and Mi Flash Tool. There before flashing you can select lock and clean/flash and the device will be sent to locked status once again.
Click to expand...
Click to collapse
Unlocking the bootloader does not void the warranty.
NOSS8 said:
Unlocking the bootloader does not void the warranty.
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Click to collapse
It does depending on the reseller or where you bought it from. Just DON'T let them now, ever
Alex Zander-kun said:
It does depending on the reseller or where you bought it from. Just DON'T let them now, ever
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Click to collapse
Sellers buy from Xiaomi, the warranty conditions are set by Xiaomi, of course, the warranty period is different depending on the country.
If there is a beta version for your Xiaomi model, you can unlock the bootloader with Mu unlock which, as a reminder, is an official tool provided by Xiaomi.
If you buy a Xiaomi in one country because it is cheaper and you used and lived in another country, the warranty will be denied by Xiaomi.(common case where the seller refuses the guarantee and send it to Xiaomi.).

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