Screen broken so unable to backup data onto pc, help! - Huawei P20 Pro Questions & Answers

Hi,
My phone, despite being in a supposedly smash proof case, has a broken screen. Ergo it will not let me backup onto pc. Is there any way I can access the data on my phone? Or are there places I can take it so they can recover data. Thankyou.

Warranty should help you backup your stuff.

Found this: "I just saw another thread and had an idea. You could buy a USB-C to HDMI adapter, plug it into your TV and see if it works. Then you could pop a mouse into the adaptor and bob's yer uncle.
Let us know how you get on.
Cheers
Steve"
From here: https://uk.community.huawei.com/p20...ei-p20-pro-cannot-back-up-data-on-laptop-2660
You never know!

gaelflyn said:
Hi,
My phone, despite being in a supposedly smash proof case, has a broken screen. Ergo it will not let me backup onto pc. Is there any way I can access the data on my phone? Or are there places I can take it so they can recover data. Thankyou.
Click to expand...
Click to collapse
Any usb-c to hdmi should work fine.
Beyond that you're stuck

I'm in a similar predicament. Were you able to resolve the issue? If so what'd you end up doing?

Hi,
I tried using a USB-C to HDMI/USB to no avail. Had the screen showing on the TV but mouse movement was never recorded.
Seems you need the primary monitor, the screen that is, to unlock.
So, I'm going to have my screen replaced during the week.

Related

HDMI issues during installation

Hello,
I just got my Chromecast and it is pretty awesome. It's going to be great for business travel and I want to watch Netflix and stuff. I do have one concern though. When I first installed the Chromecast, my TV wouldn't recognize the HDMI signal. It was saying "no signal detected" our something along those lines. I unplugged the Chromecast from the TV and plugged it back in and out worked like a charm. I'm not an expert with how HDMI works, but should this be a cause for concern? I've tried to recreate the problem by unplugging it and plugging it back in (and even having it half plugged in) and I wasn't able to make the problem occur again. I guess I would just like some opinions. After all, I don't want to have a faulty unit, and if I do, I want to exchange it before my local Best Buy sells out.
Thanks!
thenoname said:
Hello,
I just got my Chromecast and it is pretty awesome. It's going to be great for business travel and I want to watch Netflix and stuff. I do have one concern though. When I first installed the Chromecast, my TV wouldn't recognize the HDMI signal. It was saying "no signal detected" our something along those lines. I unplugged the Chromecast from the TV and plugged it back in and out worked like a charm. I'm not an expert with how HDMI works, but should this be a cause for concern? I've tried to recreate the problem by unplugging it and plugging it back in (and even having it half plugged in) and I wasn't able to make the problem occur again. I guess I would just like some opinions. After all, I don't want to have a faulty unit, and if I do, I want to exchange it before my local Best Buy sells out.
Thanks!
Click to expand...
Click to collapse
I wouldn't worry unless I see it again multiple times
could be a fluke... we all know how hdcp/drm can mess things up
I can't get a signal on any of my tvs. Worked last night unplugged it during the day and tonight doesn't even show a signal.
Could the hdmi plug be damaged?
Sent from my SGH-M919 using xda premium
paperWastage said:
I wouldn't worry unless I see it again multiple times
could be a fluke... we all know how (link omitted since xda won't let me post links yet ) hdcp/drm can mess things up
Click to expand...
Click to collapse
Thanks for the info! I didn't realize HDMI did a handshake before connecting. If I see it again, I'll worry more. I think if I see it again, I'll either take it back to BestBuy or contact Google for a warranty replacement. Do you know how I would do that? I can't seem to find a support website for the Chromecast.
scoop_dtx said:
I can't get a signal on any of my tvs. Worked last night unplugged it during the day and tonight doesn't even show a signal.
Could the hdmi plug be damaged?
Sent from my SGH-M919 using xda premium
Click to expand...
Click to collapse
I would try a factory reset either by using the desktop app or by holding the button on the back for 25 seconds. Also, even though I don't need it, I use the HDMI extender that comes with the Chromecast for two reasons:
1) so when I'm moving it around my house, I don't have to unplug and replugin the actual unit. If the pins on the extender get damaged, its cheaper and easier to replace.
2) for stress relief so the unit doesnt get bent/pulled down over time.

Want to use phone remotely from pc as security cam. What gadgets do I need?

I just upgraded to an Lg G5 and would like to make use of my M8 instead of sell it.
So I've got one those Y OTG cables but apparently the charging female port is for charging other devices rather than the phone itself. So I'm guessing I need something like this cable but that actually charges the phone too. Any recommendations otherwise, and in addition, can anyone recommend a solar charger that could keep this bad boy powered whilst video recording with motion detection? Otherwise I need that cable if it exists.
And what is the process to connect to a pc and have your phone display pop up on the pc screen? Is "plug-n-play" or more involved? Just need a little direction.
Thanks!
juntjoo said:
I just upgraded to an Lg G5 and would like to make use of my M8 instead of sell it.
So I've got one those Y OTG cables but apparently the charging female port is for charging other devices rather than the phone itself. So I'm guessing I need something like this cable but that actually charges the phone too. Any recommendations otherwise, and in addition, can anyone recommend a solar charger that could keep this bad boy powered whilst video recording with motion detection? Otherwise I need that cable if it exists.
And what is the process to connect to a pc and have your phone display pop up on the pc screen? Is "plug-n-play" or more involved? Just need a little direction.
Thanks!
Click to expand...
Click to collapse
Not really a gadget, but knowledge of and ability to use search would be a great start....
How to Repurpose an Android Device as a Security Camera
http://forum.xda-developers.com/u/reusing-devices/android-phone-free-security-camera-t3298635
OR
Airdroid + teamview ?
solid.snake said:
http://forum.xda-developers.com/u/reusing-devices/android-phone-free-security-camera-t3298635
OR
Airdroid + teamview ?
Click to expand...
Click to collapse
Thanks. I'll check em out

broken screen, need to get pictures off internal storage

so, a friend of mine broke the screen on his turbo and is needing to get the pictures off of it. I was thinking to boot it into stock recovery so i could access internal storage via pc, but that didnt work. Any suggestions?
youdoofus said:
so, a friend of mine broke the screen on his turbo and is needing to get the pictures off of it. I was thinking to boot it into stock recovery so i could access internal storage via pc, but that didnt work. Any suggestions?
Click to expand...
Click to collapse
So, he didn't sign up and use Google Photos, Dropbox, Amazon Photos, anything like that?
I have a friend who said she was terrified of losing all her pictures and she never realized they were automatically being backed up by Google.
ChazzMatt said:
So, he didn't sign up and use Google Photos, Dropbox, Amazon Photos, anything like that?
I have a friend who said she was terrified of losing all her pictures and she never realized they were automatically being backed up by Google.
Click to expand...
Click to collapse
nope, none of that stuff. there has to be a way to get into it. I was seeing where some people were using a usb to hdmi dongle to get it connected to a monitor and mouse, and i have one of those converters, but mine doesnt have a mouse port and i dont have the phone in my possession anyways
youdoofus said:
nope, none of that stuff. there has to be a way to get into it. I was seeing where some people were using a usb to hdmi dongle to get it connected to a monitor and mouse, and i have one of those converters, but mine doesnt have a mouse port and i dont have the phone in my possession anyways
Click to expand...
Click to collapse
Oh. Well, I hope your friend gets the pictures off.
Easy to do
You can connect your phone to your computer screen and use your mouse to remove everything from it and save it on your computer or on a usb drive.
DrDeathAmericanBadass said:
You can connect your phone to your computer screen and use your mouse to remove everything from it and save it on your computer or on a usb drive.
Click to expand...
Click to collapse
The device makes you select it as a USB drive in the GUI. I'd have to try the HDMI output device I have
This phone doesn't support mhl. How do you intend on connecting it to a pc screen?

Samsung g900a broken screen, USB debugging OFF, STOCK, how to retrieve pictures?

Good evening,
I am at my wits end.
I am using a Samsung S5 (AT&T)
This phone is STOCK
USB debugging is OFF
I do not have any RECOVERY on this phone
The screen is BROKEN and NON-FUNCTIONAL
I have a PIN ENABLED
I've been scouring the internet for about 8 hours with no solution.
I have tried an array of programs, unfortunately, most of them require USB debugging to be ON, which, to reiterate, mine is set to OFF, as in NO USB debugging, otherwise I would not be here asking for help.
I have searched the internet in search of a way to turn USB debugging ON via my PC, but the only feasible method (using Samsung Find My Mobile) was futile as I do NOT have an account with SAMSUNG.
I wish to retrieve very important pictures and documents from my phone,
again,
to reiterate,
NON FUNCTIONING SCREEN, USB DEBUG IS OFF, PHONE IS STOCK, NO RECOVERY, NO SAMSUNG ACCOUNT AND IS PIN PROTECTED.
Is there any other way I can retrieve my files?
The only other method that may work is using a mini HDMI (will be purchasing soon) so I can display my phone onto another screen, and hopefully unlock the pin with a keyboard.
Please, if anyone has any ideas, please let me know.
Thank you very very much in advance.
-Cat.ā€‹
christmastree1 said:
Good evening,
I am at my wits end.
I am using a Samsung S5 (AT&T)
This phone is STOCK
USB debugging is OFF
I do not have any RECOVERY on this phone
The screen is BROKEN and NON-FUNCTIONAL
I have a PIN ENABLED
I've been scouring the internet for about 8 hours with no solution.
I have tried an array of programs, unfortunately, most of them require USB debugging to be ON, which, to reiterate, mine is set to OFF, as in NO USB debugging, otherwise I would not be here asking for help.
I have searched the internet in search of a way to turn USB debugging ON via my PC, but the only feasible method (using Samsung Find My Mobile) was futile as I do NOT have an account with SAMSUNG.
I wish to retrieve very important pictures and documents from my phone,
again,
to reiterate,
NON FUNCTIONING SCREEN, USB DEBUG IS OFF, PHONE IS STOCK, NO RECOVERY, NO SAMSUNG ACCOUNT AND IS PIN PROTECTED.
Is there any other way I can retrieve my files?
The only other method that may work is using a mini HDMI (will be purchasing soon) so I can display my phone onto another screen, and hopefully unlock the pin with a keyboard.
Please, if anyone has any ideas, please let me know.
Thank you very very much in advance.
-Cat.ā€‹
Click to expand...
Click to collapse
Oh jeez... looks like you've really got yourself in a pickle here.
Unfortunately there isn't another way to retrieve your photos without a functioning screen (you can buy a new LCD assembly for about $150 on iFixit but you'd have to install it). The HDMI tactic should work, but otherwise you're pretty screwed D:
Let this be a lesson to others to ALWAYS BACK UP YOUR STUFF. That or use an external SD when you can :3
Sorry I couldn't be of much more help than that.
AptLogic said:
Oh jeez... looks like you've really got yourself in a pickle here.
Unfortunately there isn't another way to retrieve your photos without a functioning screen (you can buy a new LCD assembly for about $150 on iFixit but you'd have to install it). The HDMI tactic should work, but otherwise you're pretty screwed D:
Let this be a lesson to others to ALWAYS BACK UP YOUR STUFF. That or use an external SD when you can :3
Sorry I couldn't be of much more help than that.
Click to expand...
Click to collapse
I appreciate your response, and I hope you can help me get out of this salty pickle
I may have to go the route of replacing the lcd assembly if finances allow (broke as a joke, right now)
So, I finally tracked down an MHL cable, and this is where I am stuck. I am able to output the screen onto my tv, however, I cannot interact with it when I plug a USB mouse or keyboard into the TV (the TV does not state incompatibility, however it said 'device unsupported' when I plugged in a ps3 controller [for poops and giggles, and with a little hope it would work] so that tells me the keyboard and mouse should work.
This is such a tease seeing my phones display, without being able to do anything. Oh my gosh.
I feel like I'm doing something wrong, and possibly a very obvious error I'm overlooking.
Thank you.
Regards,
Cā€‹

Screen completely non-functional need to backup phone

So my Galaxy Note 9 ended up in the middle of a busy intersection for a while, needless to say the screen is completely destroyed. The phone is still operational in regards to it powers on and can receive calls and such. What I need to do is backup my device or transfer data to my new device. I tried connecting it up to a monitor via HDMI however there's a pop-up screen that it says I need to touch to activate Dex on the phone which I obviously cannot do. Anyone have any other ideas on how to backup all my settings from one phone to the other with a completely non-functional screen on the donor device?
You're probably just better off restoring the new phone from your cloud backup, assuming you set that up.
You could try getting DEX to work on your TV/monitor then backup through that using a bluetooth/wireless keyboard and mouse...
Shouldn't matter if you cant use touchscreen as it is mirrored on the TV...
If you connect to the DEX and still don't see anything then it's not just you screen that's dead...
Or if you have a usbc to multiport adaptor you can connect to the screen through HDMI and control DeX using a wired mouse through the USBA port.
Alternatively, download Samsung Smartswitch on PC and try connecting through that.
Sent from my SM-N960F using Tapatalk
DukeofPhone said:
So my Galaxy Note 9 ended up in the middle of a busy intersection for a while, needless to say the screen is completely destroyed. The phone is still operational in regards to it powers on and can receive calls and such. What I need to do is backup my device or transfer data to my new device. I tried connecting it up to a monitor via HDMI however there's a pop-up screen that it says I need to touch to activate Dex on the phone which I obviously cannot do. Anyone have any other ideas on how to backup all my settings from one phone to the other with a completely non-functional screen on the donor device?
Click to expand...
Click to collapse
USB on the go cable, and keyboard mouse
Sent from my SM-N960U using Tapatalk
ultramag69 said:
You could try getting DEX to work on your TV/monitor then backup through that using a bluetooth/wireless keyboard and mouse...
Shouldn't matter if you cant use touchscreen as it is mirrored on the TV...
If you connect to the DEX and still don't see anything then it's not just you screen that's dead...
Click to expand...
Click to collapse
This is exactly what I was trying to do but I had not used DEX previously and there is an initial screen that you MUST touch the phone screen to get past. I was able to see the phone screen on the monitor however I could not see the Prompt that was only on the phone screen. Anyway I have moved forward with using google to restore most of my apps, thanks for the suggestions.

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