So my Galaxy Note 9 ended up in the middle of a busy intersection for a while, needless to say the screen is completely destroyed. The phone is still operational in regards to it powers on and can receive calls and such. What I need to do is backup my device or transfer data to my new device. I tried connecting it up to a monitor via HDMI however there's a pop-up screen that it says I need to touch to activate Dex on the phone which I obviously cannot do. Anyone have any other ideas on how to backup all my settings from one phone to the other with a completely non-functional screen on the donor device?
You're probably just better off restoring the new phone from your cloud backup, assuming you set that up.
You could try getting DEX to work on your TV/monitor then backup through that using a bluetooth/wireless keyboard and mouse...
Shouldn't matter if you cant use touchscreen as it is mirrored on the TV...
If you connect to the DEX and still don't see anything then it's not just you screen that's dead...
Or if you have a usbc to multiport adaptor you can connect to the screen through HDMI and control DeX using a wired mouse through the USBA port.
Alternatively, download Samsung Smartswitch on PC and try connecting through that.
Sent from my SM-N960F using Tapatalk
DukeofPhone said:
So my Galaxy Note 9 ended up in the middle of a busy intersection for a while, needless to say the screen is completely destroyed. The phone is still operational in regards to it powers on and can receive calls and such. What I need to do is backup my device or transfer data to my new device. I tried connecting it up to a monitor via HDMI however there's a pop-up screen that it says I need to touch to activate Dex on the phone which I obviously cannot do. Anyone have any other ideas on how to backup all my settings from one phone to the other with a completely non-functional screen on the donor device?
Click to expand...
Click to collapse
USB on the go cable, and keyboard mouse
Sent from my SM-N960U using Tapatalk
ultramag69 said:
You could try getting DEX to work on your TV/monitor then backup through that using a bluetooth/wireless keyboard and mouse...
Shouldn't matter if you cant use touchscreen as it is mirrored on the TV...
If you connect to the DEX and still don't see anything then it's not just you screen that's dead...
Click to expand...
Click to collapse
This is exactly what I was trying to do but I had not used DEX previously and there is an initial screen that you MUST touch the phone screen to get past. I was able to see the phone screen on the monitor however I could not see the Prompt that was only on the phone screen. Anyway I have moved forward with using google to restore most of my apps, thanks for the suggestions.
Related
Can't run titanium back up because my touch screen is dead. Don't want to lose progress in some of my games!
Any suggestions? (Other than I'm a loser for worrying about my game progress. lol)
Does Kies (or whatever it's called these days) backup the phone still? I can't remember if you have to accept / acknowledge the connection as you plug in the usb. Hope this helps, AoN
Hook the phone up to a PC and copy the contents of your SD card to your PC. Most games store your progress on there.
Sent from my SAMSUNG-SM-G920A using Tapatalk
usb otg works on my galaxy s6. Just use that and a usb mouse.
Use OTG to a mouse, any basic mouse should work
anneoneamouse said:
Does Kies (or whatever it's called these days) backup the phone still? I can't remember if you have to accept / acknowledge the connection as you plug in the usb. Hope this helps, AoN
Click to expand...
Click to collapse
Smartswitch is the client now. Believe the only thing that matters is that the phone is unlocked
Hi,
I am in dire need of assistance. My note 5 fell from about 30 meters and the screen was BROKEN and actually was SEPARATED from the body of the phone. To my utter amazement, the phone is still working. The phone charges normally, can be powered on and shutdown, can be unlocked by connecting a keyboard through an OTG cable, the speaker still works, and the vibration still works. There is no custom recovery on the phone and it's not rooted
I desperately need the data that's on the phone. I have tried using smart switch but it shows a message telling me that "USB file transfer" is not allowed. I tried using ADB but the phone is not detected when I use the adb devices command
All I need is a way to enable usb file transfer so I can backup the data on the phone using smart switch or a way to copy all the files from the phone.
CAN ANYBODY HELP ME?
Good evening,
I am at my wits end.
I am using a Samsung S5 (AT&T)
This phone is STOCK
USB debugging is OFF
I do not have any RECOVERY on this phone
The screen is BROKEN and NON-FUNCTIONAL
I have a PIN ENABLED
I've been scouring the internet for about 8 hours with no solution.
I have tried an array of programs, unfortunately, most of them require USB debugging to be ON, which, to reiterate, mine is set to OFF, as in NO USB debugging, otherwise I would not be here asking for help.
I have searched the internet in search of a way to turn USB debugging ON via my PC, but the only feasible method (using Samsung Find My Mobile) was futile as I do NOT have an account with SAMSUNG.
I wish to retrieve very important pictures and documents from my phone,
again,
to reiterate,
NON FUNCTIONING SCREEN, USB DEBUG IS OFF, PHONE IS STOCK, NO RECOVERY, NO SAMSUNG ACCOUNT AND IS PIN PROTECTED.
Is there any other way I can retrieve my files?
The only other method that may work is using a mini HDMI (will be purchasing soon) so I can display my phone onto another screen, and hopefully unlock the pin with a keyboard.
Please, if anyone has any ideas, please let me know.
Thank you very very much in advance.
-Cat.
christmastree1 said:
Good evening,
I am at my wits end.
I am using a Samsung S5 (AT&T)
This phone is STOCK
USB debugging is OFF
I do not have any RECOVERY on this phone
The screen is BROKEN and NON-FUNCTIONAL
I have a PIN ENABLED
I've been scouring the internet for about 8 hours with no solution.
I have tried an array of programs, unfortunately, most of them require USB debugging to be ON, which, to reiterate, mine is set to OFF, as in NO USB debugging, otherwise I would not be here asking for help.
I have searched the internet in search of a way to turn USB debugging ON via my PC, but the only feasible method (using Samsung Find My Mobile) was futile as I do NOT have an account with SAMSUNG.
I wish to retrieve very important pictures and documents from my phone,
again,
to reiterate,
NON FUNCTIONING SCREEN, USB DEBUG IS OFF, PHONE IS STOCK, NO RECOVERY, NO SAMSUNG ACCOUNT AND IS PIN PROTECTED.
Is there any other way I can retrieve my files?
The only other method that may work is using a mini HDMI (will be purchasing soon) so I can display my phone onto another screen, and hopefully unlock the pin with a keyboard.
Please, if anyone has any ideas, please let me know.
Thank you very very much in advance.
-Cat.
Click to expand...
Click to collapse
Oh jeez... looks like you've really got yourself in a pickle here.
Unfortunately there isn't another way to retrieve your photos without a functioning screen (you can buy a new LCD assembly for about $150 on iFixit but you'd have to install it). The HDMI tactic should work, but otherwise you're pretty screwed D:
Let this be a lesson to others to ALWAYS BACK UP YOUR STUFF. That or use an external SD when you can :3
Sorry I couldn't be of much more help than that.
AptLogic said:
Oh jeez... looks like you've really got yourself in a pickle here.
Unfortunately there isn't another way to retrieve your photos without a functioning screen (you can buy a new LCD assembly for about $150 on iFixit but you'd have to install it). The HDMI tactic should work, but otherwise you're pretty screwed D:
Let this be a lesson to others to ALWAYS BACK UP YOUR STUFF. That or use an external SD when you can :3
Sorry I couldn't be of much more help than that.
Click to expand...
Click to collapse
I appreciate your response, and I hope you can help me get out of this salty pickle
I may have to go the route of replacing the lcd assembly if finances allow (broke as a joke, right now)
So, I finally tracked down an MHL cable, and this is where I am stuck. I am able to output the screen onto my tv, however, I cannot interact with it when I plug a USB mouse or keyboard into the TV (the TV does not state incompatibility, however it said 'device unsupported' when I plugged in a ps3 controller [for poops and giggles, and with a little hope it would work] so that tells me the keyboard and mouse should work.
This is such a tease seeing my phones display, without being able to do anything. Oh my gosh.
I feel like I'm doing something wrong, and possibly a very obvious error I'm overlooking.
Thank you.
Regards,
C
Hi,
My phone, despite being in a supposedly smash proof case, has a broken screen. Ergo it will not let me backup onto pc. Is there any way I can access the data on my phone? Or are there places I can take it so they can recover data. Thankyou.
Warranty should help you backup your stuff.
Found this: "I just saw another thread and had an idea. You could buy a USB-C to HDMI adapter, plug it into your TV and see if it works. Then you could pop a mouse into the adaptor and bob's yer uncle.
Let us know how you get on.
Cheers
Steve"
From here: https://uk.community.huawei.com/p20...ei-p20-pro-cannot-back-up-data-on-laptop-2660
You never know!
gaelflyn said:
Hi,
My phone, despite being in a supposedly smash proof case, has a broken screen. Ergo it will not let me backup onto pc. Is there any way I can access the data on my phone? Or are there places I can take it so they can recover data. Thankyou.
Click to expand...
Click to collapse
Any usb-c to hdmi should work fine.
Beyond that you're stuck
I'm in a similar predicament. Were you able to resolve the issue? If so what'd you end up doing?
Hi,
I tried using a USB-C to HDMI/USB to no avail. Had the screen showing on the TV but mouse movement was never recorded.
Seems you need the primary monitor, the screen that is, to unlock.
So, I'm going to have my screen replaced during the week.
Just a few days after taking the case off my phone because it was interfering with wireless charging, I dropped it. Was in excellent condition after several years of use. So, how can I access the phone either via rebooting it with the sd or wired? With the screen cracked, I cannot turn on USB debugging through the system>about> method.
Yes, well... good luck.
Maybe you can try it with Samsung Dex or if just the touch is broken you can connect a mouse with an USB-C Adapter.
Buy a usb-c to hdmi with at least one usb, then you can use dex mode or while in dex clicking on the right bottom you can switch from dex mode to "phone-mirror" mode and use your phone.
GamingSoldier said:
Buy a usb-c to hdmi with at least one usb, then you can use dex mode or while in dex clicking on the right bottom you can switch from dex mode to "phone-mirror" mode and use your phone.
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Click to collapse
If they can navigate to that setup with a dead display... it's going be a tall order if it doesn't automatically connect.
blackhawk said:
If they can navigate to that setup with a dead display... it's going be a tall order if it doesn't automatically connect.
Click to expand...
Click to collapse
Here with mine galaxy s10 it automatic connects to the hdmi out, so ¯\_(ツ)_/¯
Seems that few people has the issue of wanting something with a broken screen phone, here i'm trying to install a rom that has Aroma graphic interface to install, and i get it how hard can it be.