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Hey everyone. I just bought the Samsung Smart dock. Everything seems fine, but there is one Problem. If i watch a Video in Fullscreen, the control buttons disappear and don't show, if i move the Mouse...the Cursor doesn't show either on my TV, only on my Phone. Anyone can tell me how to fix this Problem? Thanks in advance.
I'm pretty sure if you click on the bottom where the controls are supposed to be they will show up.
That's how I got mine to show up.
Can't hover..you have to actually click on the bottom as if it was already showing.
Edit...I'm pretty sure the pointer shows on mine though...
Sent From My Ginormous Note 2
Nope :S
Hmmmmm..
Sent From My Ginormous Note 2
I don't understand why im the only one with this issue. I own the same Samsung Galaxy Note 2 as everyone here and use the same Dock. wdf lol
Once you connect external keyboard, you won't need to touch your phone. Phone screen is blank with keyboard attached.
Sent from my SGH-T889 using xda app-developers app
darekz said:
Once you connect external keyboard, you won't need to touch your phone. Phone screen is blank with keyboard attached.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Now i can guess why this isn't working so well. Im using a Wireless Keyboard+Mouse combination through a stick ( not bluetooth). The Phone doesn't show the Keyboard in the drop down menü at all, but the Keyboard works though. This must be the Reason.
Does anyone know a trick, where i could make my phone think, that a usb keyboard is plugged?
EDIT: Found a trick. I just plugged in an another USB Mouse and the display of the Phone turned off. Now everything works great. Its a waste of a USB slot, but im ok with that...better than buying new Wireless Keyboard and Mouse.
EDIT: Its laggy somehow, if 2 Mouses are connected. I need a way, to modify the USB reciver of the Mouse/Keyboard. Anyone can tell me, how to get access to a USB devices, to modify it?
Jake Rock said:
Now i can guess why this isn't working so well. Im using a Wireless Keyboard+Mouse combination through a stick ( not bluetooth). The Phone doesn't show the Keyboard in the drop down menü at all, but the Keyboard works though. This must be the Reason.
Does anyone know a trick, where i could make my phone think, that a usb keyboard is plugged?
EDIT: Found a trick. I just plugged in an another USB Mouse and the display of the Phone turned off. Now everything works great. Its a waste of a USB slot, but im ok with that...better than buying new Wireless Keyboard and Mouse.
EDIT: Its laggy somehow, if 2 Mouses are connected. I need a way, to modify the USB reciver of the Mouse/Keyboard. Anyone can tell me, how to get access to a USB devices, to modify it?
Click to expand...
Click to collapse
Try pluging a USB flash drive instead of the usb mouse and see if the wireless one will work OK
Jake Rock said:
Now i can guess why this isn't working so well. Im using a Wireless Keyboard+Mouse combination through a stick ( not bluetooth). The Phone doesn't show the Keyboard in the drop down menü at all, but the Keyboard works though. This must be the Reason.
Does anyone know a trick, where i could make my phone think, that a usb keyboard is plugged?
EDIT: Found a trick. I just plugged in an another USB Mouse and the display of the Phone turned off. Now everything works great. Its a waste of a USB slot, but im ok with that...better than buying new Wireless Keyboard and Mouse.
EDIT: Its laggy somehow, if 2 Mouses are connected. I need a way, to modify the USB reciver of the Mouse/Keyboard. Anyone can tell me, how to get access to a USB devices, to modify it?
Click to expand...
Click to collapse
The lag might be because of the screen turning off. I currently have that issue. When I plug in a wired mouse, the screen on the phone turns off but the output over HDMI gets really laggy. It happens even when you only have the wired mouse connected without any other USB peripherals. I haven't found a workaround for it yet.
The case is... hardware video overlay.
To be more specific:
1) whenever a hw-decoded video is played, it is handled by GPU only (-> only video surface is rendered, no software overlay controls, etc. available via HDMI)
2) you can force software rendering ("composition") by attaching an external USB HID device (mouse/keyboard, but keep in mind that a USB RF receiver for mouse/keyboard does not trigger renderer switch) - both video and overlay controls will be available via HDMI but with a degraded performance ("software rendering")
I do the following: use external mouse, etc. to select a desired video, click 'play' and then disconnect the USB accessory.
Tell me about the smart dock, it looks like it should be charging a spare battery in the back but I didn't read that anywhere in the description... Also you can only use it in portrait mode?? What's up with that? I find it hard to get over these 2 hurdles for $99.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
_TB_TB_ said:
The case is... hardware video overlay.
To be more specific:
1) whenever a hw-decoded video is played, it is handled by GPU only (-> only video surface is rendered, no software overlay controls, etc. available via HDMI)
2) you can force software rendering ("composition") by attaching an external USB HID device (mouse/keyboard, but keep in mind that a USB RF receiver for mouse/keyboard does not trigger renderer switch) - both video and overlay controls will be available via HDMI but with a degraded performance ("software rendering")
I do the following: use external mouse, etc. to select a desired video, click 'play' and then disconnect the USB accessory.
Click to expand...
Click to collapse
Doesn't work for me.
LittleRedDot said:
Tell me about the smart dock, it looks like it should be charging a spare battery in the back but I didn't read that anywhere in the description... Also you can only use it in portrait mode?? What's up with that? I find it hard to get over these 2 hurdles for $99.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
The back of the device has hdmi out, micro usb port for power and 3.5mm jack for audio out to externally powered speakers. Initially it will only work in portrait but you can either use a launcher or you can use the app Ultimate Rotation Control to force the phone into landscape, even on the homescreens. Either option works well. The phone also come with a 2A charger as well. For $99, a keyboard and mouse (logitech k400 is awesome!) a few play store apps and a little time to get everything setup just the way you want, you will have a fully functional mobile computer.
When I disconnect my phone I use the rotation app to go back to auto and my phone functions just the way it normally does. Stupid simple.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
jdub1981 said:
The back of the device has hdmi out, micro usb port for power and 3.5mm jack for audio out to externally powered speakers. Initially it will only work in portrait but you can either use a launcher or you can use the app Ultimate Rotation Control to force the phone into landscape, even on the homescreens. Either option works well. .....
Click to expand...
Click to collapse
When wired mouse is plugged in, phone screen blanks out and picture on screen rotates to landscape mode without additional software
Sent from my SGH-T889 using xda app-developers app
there must be a way for wireless mouse/keyboard to turn off the phone screen
Working well with HDMI and USB. I can connect USB Sticks, Samsung Printers, Keyboard and Mouse. Buy it!
holfman.s said:
Working well with HDMI and USB. I can connect USB Sticks, Samsung Printers, Keyboard and Mouse. Buy it!
Click to expand...
Click to collapse
I have 2 T external hd full of movies connected to it and it's great
Sent from my SGH-T889 using xda app-developers app
ap27 said:
I have this issue. The moment I plug in a USB mouse the screen turns off and the video output on my monitor gets really really laggy.
Click to expand...
Click to collapse
Reposted from another thread
_TB_TB_ said:
The case is... hardware video overlay.
To be more specific:
1) whenever a hw-decoded video is played, it is handled by GPU only (-> only video surface is rendered, no software overlay controls, etc. available via HDMI)
2) you can force software rendering ("composition") by attaching an external USB HID device (mouse/keyboard, but keep in mind that a USB RF receiver for mouse/keyboard does not trigger renderer switch) - both video and overlay controls will be available via HDMI but with a degraded performance ("software rendering")
Click to expand...
Click to collapse
Sent from my SGH-T889 using xda app-developers app
video decoding method isn't the only cause of lag.
in desktop mode there is quite a performance drop even when not playing any video files.
you can test this with 3dmark, your score will be average when using screen mirroring, but it will drop by 10% when in desktop mode (single screen)
Has anyone possibly figured out a way to disable or remove the Galaxy Note 2's "desktop mode" switch? I have a USB mouse which I would love to use with it (don't want to spend extra $ on a bluetooth mouse), so I was thinking that the problem could be solved if the automatic detection of the mouse and subsequent switch to "desktop mode" could be disabled somehow. Thoughts?
Hi everyone
here I've got a terrible issue with my note 8 and SAMSUNG USB OTG.
When I connect my otg and a flash memory to phone, nothing happens, unless you force restart the phone while the otg is connected. After booting I can access to my flash memory but after removing the otg and reconnecting it, again nothing happens unless force restarting.
I've tried everything possible. Downgrading, upgrading, 4 files rom, pit file, rom from different zones, but still have the problem. I have no other issues regarding the USB port and charging, fast charging, connection to computer and any other stuff works fun but this OTG.
I wanted to know if anyone have any solutions for my problem or if anyone had the same issue or not.
it is also worth to mention that I have not rooted my phone due to warranty issues, and for that I haven't tested any kernels.
thanks for everyone
Sent from my SM-N950F using Tapatalk
That isn't right... As soon as I plug in my OTG USB key it detects it, no restart required.
alex00006 said:
Hi everyone
here I've got a terrible issue with my note 8 and SAMSUNG USB OTG.
When I connect my otg and a flash memory to phone, nothing happens, unless you force restart the phone while the otg is connected. After booting I can access to my flash memory but after removing the otg and reconnecting it, again nothing happens unless force restarting.
I've tried everything possible. Downgrading, upgrading, 4 files rom, pit file, rom from different zones, but still have the problem. I have no other issues regarding the USB port and charging, fast charging, connection to computer and any other stuff works fun but this OTG.
I wanted to know if anyone have any solutions for my problem or if anyone had the same issue or not.
it is also worth to mention that I have not rooted my phone due to warranty issues, and for that I haven't tested any kernels.
thanks for everyone
Sent from my SM-N950F using Tapatalk
Click to expand...
Click to collapse
did you take the device correctly? download the strip and remove the sorage USB and reconnect
ultramag69 said:
That isn't right... As soon as I plug in my OTG USB key it detects it, no restart required.
Click to expand...
Click to collapse
So thanks god you don't have this terrible issue, but in your idea what's wrong with my phone? cause I connect the usb nothing happens
Sent from my SM-N950F using Tapatalk
would it make any difference to enable the usb debugging in developer options maybe
j_hansen said:
would it make any difference to enable the usb debugging in developer options maybe
Click to expand...
Click to collapse
allow file transfer .... possible
Nope, I have developer options enabled but debugging isn't on. never had to enable file transfer.
When I plug in the OTG device I see a usb icon in the notification panel. Swipe down and pick explore. Mind you it only opens in the stock file explorer, I did have another file explorer that picked it up too but can't think what it is and it has been lost myriad of other apps I test and play with...
Just be aware that it may take a few seconds to scan the device,depending on size, and then display the icon.
ultramag69 said:
Nope, I have developer options enabled but debugging isn't on. never had to enable file transfer.
When I plug in the OTG device I see a usb icon in the notification panel. Swipe down and pick explore. Mind you it only opens in the stock file explorer, I did have another file explorer that picked it up too but can't think what it is and it has been lost myriad of other apps I test and play with...
Just be aware that it may take a few seconds to scan the device,depending on size, and then display the icon.
Click to expand...
Click to collapse
I test another file manager with OTG
example solid manager or Es ....and not work for me
also I waiting 5minute but not work ...
Only force restart and after
boot phone I see icon otg in notification panel.
And when connecting OTG only charge device enabled for me
Sent from my SM-N950F using Tapatalk
i know it sounds weird but from past experience flaky USB drives are more trouble than they are worth, from first hand experience i know patriot, corsair and sandisk work well as OTG drive
also you neglected to mention the file system the USB was formatted with, i believe only FAT, FAT32 and exFAT are supported
SteelPicori said:
i know it sounds weird but from past experience flaky USB drives are more trouble than they are worth, from first hand experience i know patriot, corsair and sandisk work well as OTG drive
also you neglected to mention the file system the USB was formatted with, i believe only FAT, FAT32 and exFAT are supported
Click to expand...
Click to collapse
I use USB SanDisk (USB3 ) and format fat32
Sent from my SM-N950F using Tapatalk
also possible that the phone doesn't like your OTG adapter. I bought a usb 2.0 to type C adapter which doesn't even work on the phone - when I plug it in usually the moisture sensor error comes up saying water is in the device and I should let it dry. Unplug the OTG and the error goes away.
So... I bought a USB 3.0 A to type C OTG adapter and that one works fine with everything I've tested (usb flash drives, keyboard, usb ethernet adapter, etc)
I believe the USB-C to USB-A adapter that came with the phone is actually an OTG adapter (tested xbox360 controller and keyboard)
I also believe that the note8 can host usb flash drive native (no need for OTG cable) as i have a dual head USB-C and USB-A flash drive which is recognized once the USB-C end is plugged in
bassgenerator said:
did you take the device correctly? download the strip and remove the sorage USB and reconnect
Click to expand...
Click to collapse
I'm test with any OTG cable or.....not work
also reconnect and again connected but no answer
only with force restart
Sorry to dredge up a semi old thread, but has anyone found a fix for this?
I'm having almost the same issue, I finally decided to try out the OTG adapter from the box and nothing works, it isn't even recognized. Tried ps4 controller, mouse, keyboard 2 different thumb drives. Can't figure out what the deals is.
Other than that pc connection seems to work and charging works fine. TIA
I'm having a similar problem. A month ago, used both OTG adapters (original from Samsung and a generic one) it detects my memory sticks as a hard-disk and was able to manage my files. But since a couple of weeks ago it does not detect them anymore. Is like it did not supply charger to them anymore. I have tried the USB debugging menu and no difference at all. Even I got back to factory reset expecting to solve the issues but nothing happened. The port as such is working perfectly because I'm able to charge through it. On the other hand, Samsung DEX is not working as well. It just charges the phone but never boot-up.
I'm just waiting for Oreo and hopes this will sort the problems out.
Pechan_uvas said:
I'm having a similar problem. A month ago, used both OTG adapters (original from Samsung and a generic one) it detects my memory sticks as a hard-disk and was able to manage my files. But since a couple of weeks ago it does not detect them anymore. Is like it did not supply charger to them anymore. I have tried the USB debugging menu and no difference at all. Even I got back to factory reset expecting to solve the issues but nothing happened. The port as such is working perfectly because I'm able to charge through it. On the other hand, Samsung DEX is not working as well. It just charges the phone but never boot-up.
I'm just waiting for Oreo and hopes this will sort the problems out.
Click to expand...
Click to collapse
That sounds like a bodged port to me man
Is there any dust or dirt in there that you can see?
I really don't think Oreo's gonna fix that for you
Ripthulhu said:
That sounds like a bodged port to me man
Is there any dust or dirt in there that you can see?
I really don't think Oreo's gonna fix that for you
Click to expand...
Click to collapse
Seems to be a little bit dusty. Anyway, the other thing is that, when the Usb is detected it ask to choose between transfer files, images, midi device and so on, even if I choose "transfer files" mode it always get stuck as "charge connected device".
Hi i have the same problem... my note 8 can connected mith my notebook, but my otg with an usb stick cant recognize my note8. I test the same otg with usb stick on my friends phone example S8 and it detects promptly all.
I hope the fixing take not long time. I waiting for help. Greets
Well, adding one more case here, my native file manager doesn't recognize any memory connected via the original otg conector, but, using x-plore file manager, problem solved, as I use x-plore since my symbian days, I never gave this issue much importance, this problem was present also with my note 7
cleric05 said:
Sorry to dredge up a semi old thread, but has anyone found a fix for this?
I'm having almost the same issue, I finally decided to try out the OTG adapter from the box and nothing works, it isn't even recognized. Tried ps4 controller, mouse, keyboard 2 different thumb drives. Can't figure out what the deals is.
Other than that pc connection seems to work and charging works fine. TIA
Click to expand...
Click to collapse
This. I have exactly the same experience. I bought a couple of months ago a new Note 8, and finally decided to try the OTG adapter that came in the box. Nothing worked. I tried the adapter with a friends phone and it worked like magic (USB drives, mice, keyboards, controllers, etc.).
Would really apreaciate if anyone can provide help on this issue... Cheers!
So my Galaxy Note 9 ended up in the middle of a busy intersection for a while, needless to say the screen is completely destroyed. The phone is still operational in regards to it powers on and can receive calls and such. What I need to do is backup my device or transfer data to my new device. I tried connecting it up to a monitor via HDMI however there's a pop-up screen that it says I need to touch to activate Dex on the phone which I obviously cannot do. Anyone have any other ideas on how to backup all my settings from one phone to the other with a completely non-functional screen on the donor device?
You're probably just better off restoring the new phone from your cloud backup, assuming you set that up.
You could try getting DEX to work on your TV/monitor then backup through that using a bluetooth/wireless keyboard and mouse...
Shouldn't matter if you cant use touchscreen as it is mirrored on the TV...
If you connect to the DEX and still don't see anything then it's not just you screen that's dead...
Or if you have a usbc to multiport adaptor you can connect to the screen through HDMI and control DeX using a wired mouse through the USBA port.
Alternatively, download Samsung Smartswitch on PC and try connecting through that.
Sent from my SM-N960F using Tapatalk
DukeofPhone said:
So my Galaxy Note 9 ended up in the middle of a busy intersection for a while, needless to say the screen is completely destroyed. The phone is still operational in regards to it powers on and can receive calls and such. What I need to do is backup my device or transfer data to my new device. I tried connecting it up to a monitor via HDMI however there's a pop-up screen that it says I need to touch to activate Dex on the phone which I obviously cannot do. Anyone have any other ideas on how to backup all my settings from one phone to the other with a completely non-functional screen on the donor device?
Click to expand...
Click to collapse
USB on the go cable, and keyboard mouse
Sent from my SM-N960U using Tapatalk
ultramag69 said:
You could try getting DEX to work on your TV/monitor then backup through that using a bluetooth/wireless keyboard and mouse...
Shouldn't matter if you cant use touchscreen as it is mirrored on the TV...
If you connect to the DEX and still don't see anything then it's not just you screen that's dead...
Click to expand...
Click to collapse
This is exactly what I was trying to do but I had not used DEX previously and there is an initial screen that you MUST touch the phone screen to get past. I was able to see the phone screen on the monitor however I could not see the Prompt that was only on the phone screen. Anyway I have moved forward with using google to restore most of my apps, thanks for the suggestions.
Hi guys
super annoyed this morning. I dropped my rog phone II ultimate onto a concrete floor and now the screen is black with the odd flashing like #devastated!
I'm going to send to asus for repair to keep warranty.
My issue is how can I recover some data on the phone? I've plugged it into my PC it will pick the device up. However a prompt usually comes up on the phone screen which I can't press.
I was thinking of buying an asus pro dock or just a cheap generic usb c to HDMI cable to see if I can get into the storage this way but the other problem I have is finger print security is set up on the device!
such a nightmare can anyone give me some advice on the way forward?
regards
phuckstar
to activate asus RMA you have to tick a box accepting asus will erase all data before you can proceed with the return.
Hi all
I find my own solution and post here to help anyone with similar strife. so here goes.
you will need a usb-c to HDMI hub with at least two usb ports, one for keyboard, one for mouse. Then you can log in via password, save any data, enable usb debugging etc etc.
you connect hub into the side usb-c port of the phone, (not the red one)
you can plug the bottom one into pc and now you can acknowledge the usb transfer request nag pop up.
regards
When I insert my USB cable into the PC, there is no response, no notification sound saying that a device was connected. The phone simply charges and does not seem to enter file-sharing mode. There is no activity on PC or phone when it gets connected. Not even a USB sign, just "cable charging". Any ideas?
I am certain it's not the cable because when I connect my old S8+, it all works fine but my PC just doesn't react to S21. I've also checked the developer options and it's set to "transferring files" mode there.
I installed USB drivers but it didn't help. The only way my phone gets detected is if I enter download mode but that''s not very useful to me
Sounds like a driver issue.
Check Event Viewer for error messages.
Try looking under drives and opening directly from there.
Try turning off Developer options.
There are no errors in the event viewer, the computer simply does not react when I connect my phone. All it does is charging. Turned off dev mode too, no dice.
same thing here..
factory reset my phone
reinstall adb driver on pc
still missing usb options upon plugging in the cable
I'm thinking of returning the phone at this point... I've even flashed through Odin just now and it worked perfectly but it won't connect to PC.
trololo100500 said:
I'm thinking of returning the phone at this point... I've even flashed through Odin just now and it worked perfectly but it won't connect to PC.
Click to expand...
Click to collapse
I had the same problem, until I used the cable that came with the pods pro.
Its very weird because I have other high quality usb cables but they didnt work with my S21U exynos edition.
Only the samsung one worked.
oae08 said:
I had the same problem, until I used the cable that came with the pods pro.
Its very weird because I have other high quality usb cables but they didnt work with my S21U exynos edition.
Only the samsung one worked.
Click to expand...
Click to collapse
I don't have pods pro though... The only cable I have is some generic USB cable that works perfectly for my S8+ and a USB-C to USB-C cable that came in the box with the phone. None of them work. I don't know what to do
Nevermind... I have just cleaned USB-C port on my PC and it worked! Still weird how it won't accept my high quality USB cable though
My S21U connects fine to my work PC but doesn't connect to my home laptop, both run Windows 10. The laptop doesn't react at all to the phone being connected, the work PC behaves as normal. The only difference is my work PC is on W10 Pro, the laptop is on Home, both are up to date. I've been blaming Windows so far but I have no idea if it's that or the phone.
PsychoMania said:
My S21U connects fine to my work PC but doesn't connect to my home laptop, both run Windows 10. The laptop doesn't react at all to the phone being connected, the work PC behaves as normal. The only difference is my work PC is on W10 Pro, the laptop is on Home, both are up to date. I've been blaming Windows so far but I have no idea if it's that or the phone.
Click to expand...
Click to collapse
Are you using the same cable on both your home and work PC? If yes, try different USB slots and make sure to clean them too, that's what helped me.
trololo100500 said:
Are you using the same cable on both your home and work PC? If yes, try different USB slots and make sure to clean them too, that's what helped me.
Click to expand...
Click to collapse
Same cable but I will check the ports on the laptop later, it is a good possibility that they are full of fluff.
trololo100500 said:
Nevermind... I have just cleaned USB-C port on my PC and it worked! Still weird how it won't accept my high quality USB cable though
Click to expand...
Click to collapse
Yes exactly and i tried the cable with 2 different phones and they work perfectly. When connected to S21U it only charges....
You need to use a full pin usb c cable. A usb 2.0 type c cable will not work
Connected fine to windows 10 pc here used my Xbox elite cable no problem. Hopefully you find a solution.
likecookies said:
Connected fine to windows 10 pc here used my Xbox elite cable no problem. Hopefully you find a solution.
Click to expand...
Click to collapse
It's à câble issu i have same with some câbles and my other phones works fine with them
trololo100500 said:
When I insert my USB cable into the PC, there is no response, no notification sound saying that a device was connected. The phone simply charges and does not seem to enter file-sharing mode. There is no activity on PC or phone when it gets connected. Not even a USB sign, just "cable charging". Any ideas?
I am certain it's not the cable because when I connect my old S8+, it all works fine but my PC just doesn't react to S21. I've also checked the developer options and it's set to "transferring files" mode there.
I installed USB drivers but it didn't help. The only way my phone gets detected is if I enter download mode but that''s not very useful to me
Click to expand...
Click to collapse
Same problem!
And cable is not USB 2.0. Cable from P40- Pro. I tried different cables, different PC, no effect. Model SM-G998B/DS. I contacted support 3 times, no effect. The "data exchange" option does not appear on the phone".
in the file explorer are you able to see more than just media files from your phone? are you able to see documents files, ex.. docx, pdfs? how about zip files and .exe files? are you able to bring any files from your pc to your phone? i'm not able to do those. any feedback would be appreciated. thanks!
Lol, Same here, expensive Cabels with quick Charge 3 etc. did not work, the cheapest cable i found worked ...
MeisterGigi said:
Lol, Same here, expensive Cabels with quick Charge 3 etc. did not work, the cheapest cable i found worked ...
Click to expand...
Click to collapse
Thanks for the reply, I decided to just do the factory reset on my phone and that helped the issue. As well as Windows 10 updating the Samsung USB drivers to the latest 2.17 version.