my dial pad dont work when in IVR Calls eg when i press a button to select from the list dialpad sound comes but that no. will not work
kindly help me out with this problem
this problem started when i updated my phone to MIUI 10
I'm in MIUI 11.0.3 and still having the same problem.
I tried to turn on/off the dialpad sound in the settings, reboot the system, clean the data of the app "Phone" and "Phone Services" but it's still not working.
I even tried to reset the system - the problem was solved. But.. after I update the system and the apps again, the problem came back.
Oh, I found the solution.
That's the video I made a few hours ago:
Related
Hi guys!
Everytime i want to make a phone call or when I'm in a phone call I cant use the touch screen on the phone, it only stays completely black. I recently updated my phone from leaked V20a to CM 10.1 and thought that maybe the leaked version was causing the problem. But the problem continued on CM and it's getting really frustrating. I noticed that my radio haven changed after update and says "LGP880AT-00-V20A-EUR-XXX-MAR-04-2013, is this causing the issue?
Cheers!
Proximity sensor...Calibrate it and it should be ok!:good:
alexh1234 said:
Hi guys!
Everytime i want to make a phone call or when I'm in a phone call I cant use the touch screen on the phone, it only stays completely black. I recently updated my phone from leaked V20a to CM 10.1 and thought that maybe the leaked version was causing the problem. But the problem continued on CM and it's getting really frustrating. I noticed that my radio haven changed after update and says "LGP880AT-00-V20A-EUR-XXX-MAR-04-2013, is this causing the issue?
Cheers!
Click to expand...
Click to collapse
Got to hiden menu (3845#*880#). Go to: Device test, All auto test menu - Full, ALC / Proximity test. After presing calibrate try to set it to Default. This helped me (DEFAULT option).
Now it seems like i'm not even able to access the hidden menu. When I type in the code nothing happens and when I press the dialer I get "USSD code running" + Connection problem or invalid MMI code.
gmajnkek said:
Got to hiden menu (3845#*880#). Go to: Device test, All auto test menu - Full, ALC / Proximity test. After presing calibrate try to set it to Default. This helped me (DEFAULT option).
Click to expand...
Click to collapse
you can't access the hidden menu if you're not on LG firmware. :silly:
I managed to get into the hidden menu by restoring leaked V20A. The advice above did not work however. When I try to press calibrate I get "Proximity Cal fail: 1023". Anybody know what to do? :crying:
Same here. I guess I'll have to send it back... :'(
Hi,
The last few days my dialer has been ridiculously slow in making a call. Typing in numbers is fine and accessing the call history is also fine but if I touch an entry to start a call it takes anywhere from 10-20 secs for the call to start. Oddly enough this issue is not present when using car dock mode.
Has anyone come across this before and found a solution?
BTW I am on stock 4.4.2
Thanks
I should probably mention what I have tried already
- Deleted call history
- Cleared data and cache from the phone app
- Turned off a tasker profile I had that involved dialing a number
- Uninstalled recently installed apps
- Turned off fast boot and restarted (this actually helped for a short while but it has reverted)
Any other ideas? I am reluctant to do a hard reset but if nothing else works then I might just do that or upgrade my phone since I am due an upgrade soon
Deanicus said:
I should probably mention what I have tried already
- Deleted call history
- Cleared data and cache from the phone app
- Turned off a tasker profile I had that involved dialing a number
- Uninstalled recently installed apps
- Turned off fast boot and restarted (this actually helped for a short while but it has reverted)
Any other ideas? I am reluctant to do a hard reset but if nothing else works then I might just do that or upgrade my phone since I am due an upgrade soon
Click to expand...
Click to collapse
did you try factory resset??
jujak82 said:
did you try factory resset??
Click to expand...
Click to collapse
No, not yet. I am hoping to avoid that if possible
Anyone else have any ideas? The issue is not with the dialer but quite literally with the phone app although as I mentioned in my OP, if I select a number to be dialled from the dialer in the car dock app, it works fine. Very perplexing!
For anyone who might be experiencing the same issue, whilst I have not fixed it I did find that if my phone is connected to a network (either via wifi or mobile data) the issue disappears. I don't know why that happens but it is a least a bit of a workaround
On all my previous Huawei devices (Ascend P6, G7 and P9 Lite) with various iterations of EMUI, when I went into the call log, I would press on one of the entries, and it would automatically dial the number of the contact.
On my P10 lite (WAS-LX1C02B120), when I press on a call log entry, it opens the "Edit before call" screen, so I need to press the call button in order to call my contact. I have checked in the call settings for a way to turn this off, but I couldn't find anyway to change this.
Is this new behaviour from EMUI 5.1 and up normal, or is this a bug? I'm really hoping it's the latter, and that it will be fixed in a firmware update. If not, then I hope there will be an option to turn this behaviour on or off, since I find it a bit tedious, especially since EMUI 5.1 is supposed to be more intuitive, using less steps to do various actions.
I would prefer not using a third-party dialer, so am hoping for a solution to this.
EDIT: I've solved the problem! After doing a factory reset, restoring my backup, and still having the issue, I uninstalled each and every one of my apps, to check which app what causing it. It turns out it's my RCS+ messaging option that causes this bug! Disabling this option fixes the issue!
Ok, so I have no idea what changed, but it seems to be working as expected now. I had no updates, and I definitely didn't change any settings! It's the craziest thing! [emoji848]
Anyway, I'll see if it changes again.
Sent from my WAS-LX1 using Tapatalk
I just tried to make a call from my call log, and it's doing the same thing as before, where I need to press the green dial button before it makes the call! It's so frustrating!!
I've solved the problem! After doing a factory reset, restoring my backup, and still having the issue, I uninstalled each and every one of my apps, to check which app what causing it. It turns out it's my RCS+ messaging option that causes this bug! Disabling this option fixes the issue!
First of all, I noticed that I was able to make a call directly from the call log, immediately after a restart, but a few seconds later, it would go to the "Edit before call" screen, which made me realise that it had to be one of my apps that are loading in the background. Anyway, long story short, it's fixed now! I don't use RCS anyway, so I'll just keep it disabled until it gets fixed. :good:
Hi folks,
I've the weird bug that sometimes I can't answer an incoming call. The accept button is not reacting if I'm trying to press. I don't think this has something to do with the touch, since I can see that the green button is getting greyed out as soon as I press on it. The only workaround seems to be a restart.
Did any of you had the same issue? What would be the best solution for that? For the record: I'll factory reset my device soon, but maybe this is a software bug or sth.
Thanks!
Update: Did a factory reset. Before I did a backup with HiSuite and restored the data (would not recommend since it doesn't restored all the apps) but the issue still occurred a few calls later. I hope this will be fixed with the next update.
Similar issue
Hello did this problem still occur? I have a similar issue where I recieve an incoming call with the ringtone but it doesn't appear fully in my screen like a phone calls does. Instead it appears when you slide down to check notifications in your phone and it disappears and reappears while the call is coming through. I also cannot accept the call as it doesn't seem to work, I have restarted my phone 3 times since and nothing changed. Also this morning while I was in the phone to one person, for 2 seconds it disconnected and stated calling another contact. I did think about factory resetting but I'm not sure if I should do or not. Never had a problem with my handset up until now.
De2291 said:
Hello did this problem still occur? I have a similar issue where I recieve an incoming call with the ringtone but it doesn't appear fully in my screen like a phone calls does. Instead it appears when you slide down to check notifications in your phone and it disappears and reappears...
Click to expand...
Click to collapse
exactly the same problem occured to my P20 lite today. The more: at my outgoing calls I can get a connection, but when I put the phone on my ear the screen goes dark and lit periodically as if I touched it (in fact by face but it didn't do it this way in the past, the phone "recognized" the touch by cheek). It is similar to on/off switching of a notification tab when call is incoming. I was recommended to make a factory reset by a support guy at O2.
latware said:
exactly the same problem occured to my P20 lite today. The more: at my outgoing calls I can get a connection, but when I put the phone on my ear the screen goes dark and lit periodically as if I touched it (in fact by face but it didn't do it this way in the past, the phone "recognized" the touch by cheek). It is similar to on/off switching of a notification tab when call is incoming. I was recommended to make a factory reset by a support guy at O2.
Click to expand...
Click to collapse
Also having the exact same issue on my Huawei P10. But the fact that the same problem appeared to you guys at the exact same time makes me feel relieved, this is certainly a problem on Huawei's end that will soon be fixed
De2291 said:
Hello did this problem still occur? I have a similar issue where I recieve an incoming call with the ringtone but it doesn't appear fully in my screen like a phone calls does. Instead it appears when you slide down to check notifications in your phone and it disappears and reappears while the call is coming through. I also cannot accept the call as it doesn't seem to work, I have restarted my phone 3 times since and nothing changed. Also this morning while I was in the phone to one person, for 2 seconds it disconnected and stated calling another contact. I did think about factory resetting but I'm not sure if I should do or not. Never had a problem with my handset up until now.
Click to expand...
Click to collapse
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
My p20 lite started with this yesterday too. Unable to answer calls or hang up. Flashing screen. I had to do a full back up using HiSuite and then restore to factory settings. I've used HiSuite to restore my phone but I can't get the apps to work properly. I wonder if there has been an update that has screwed everything up.
try this
DaniiiTs said:
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
Click to expand...
Click to collapse
definition-->system-->restore-->restore network definitions-->accept
DaniiiTs said:
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
Click to expand...
Click to collapse
This worked like a charm! Thank you so much, you legend!
"Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you."
Had this really annoying issue with P Smart, the above fixed it thanks so much!
Thanks a lot DaniiiTs!
Couldn't find any answer on German Websites, but your solution worked perfectly!
Greetings from Germany and again, thanks for your help
DaniiiTs said:
Hello!
Had the same issue with friends Huawei P20 Lite with the incoming call showing only on notification bar, flickering and reapearing all the time. Found something that could help you out, worked for my friend so maybe you can try too. Go to Settings-Apps-Apps(again)-3 dots on right upper corner-Show System Processes From here find 3 apps (Phone, Phone Services and Phone/Messaging Storage). Open each up, press - Force Stop, then press Storage and Clear both (Cache and Data). Should be it. Then try to call your phone from different number to check if it helped you.
Click to expand...
Click to collapse
Sadly it didn't work for me
I'm experiencing the same but after the call disappear the carrier signal drop
(Also i have additional issue with the Bluetooth, the Bluetooth turn of after a few minutes/hours, (i don't think it's because the ram that slow this))
Hi guys.
So after update, most of my incoming call doesnt show notification, only ringing and nothing on the screen. Means cant answer or decline the call. Happen 70% of the time.
Found the issue was Phone App by Google but cant find any solution atm. Before update it was Aokay with MIUI dialer.
Tried so far.
- Reset app data & cache
- Enable all notification
- Uninstall update for Phone App
- Factory reset phone
Been googling and found nothing so far. Not sure if it only happen me.
Thanks!
I found the culprit.
If you ever encounter this, uninstall update for your Phone app. Reset all data & disable auto update for Phone app. Reboot. Voila!
d4rk_m4n said:
I found the culprit.
If you ever encounter this, uninstall update for your Phone app. Reset all data & disable auto update for Phone app. Reboot. Voila!
Click to expand...
Click to collapse
after reset all data from now it happen again ?