Anyone experienced this?
My phone suddenly turned off and now its in boot loop (Huawei Logo). I tried the volume up plus power button nothing happens.
sometimes it goes to recovery mode then showed the option to reinstall the software via wifi, format or reboot. So I tried every option which failed before I tried reinstalling the software via wifi, now its always stuck in bootloop.
I didnt install any custom roms or anything on my phone.
Have you tried a factory reset in Recovery mode?
dezborders said:
Have you tried a factory reset in Recovery mode?
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Hi, I'm having the exact same issue. I don't know if it was because of an update or what. The phone is stuck in boot loop now.
I tried all the options by pressing VolUp+Power buttons. Wipe Cache/Factory Reset/Safe Mode. Nothing works. The phone is still stuck in boot loop.
Also tried VolDown+Power.
Any suggestions? Do any others have this issue?
Boot loop
Same here, out of nowhere, my phone shutdown and goes into bootloop. On my way to send this phone to service centre. Piece of crap, 3month +2 weeks?
What did everyone with the problem do prior to the bootloop? OTA update?
kittiyut said:
What did everyone with the problem do prior to the bootloop? OTA update?
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Click to collapse
In mi case, was an OTA.
Update 9.1.0.185 (C431E4R2P2) is causing the bootloop.
I had to install manually an older version and it boots.
Complete garbage from Huawei...
Well that's scary! Installing OTA update causing bootloop!?
I haven't received it yet, should I wait/skip?
Same here. After updating to 9.1.0.185 (C432E4R2P2) my phone hangs in a bootloop.
What I have tried that did not help:
- wipe the caching partition via boot menu (volume up + power button)
- force re-install via boot menu (volume up + power button)
According to phone support at Huawei, they are working on 9.1.0.300 at the moment but the guy on the phone could not tell whether there is a fix for bootloop included and also did not share any release date.
Can anyone give guidance on how to downgrade *without* erasing all data? Unfortunately, I don't have a recent backup (yes shame on me; with my old phone I had setup automated backup but I haven't with this one yet.)
stryker05 said:
Anyone experienced this?
My phone suddenly turned off and now its in boot loop (Huawei Logo). I tried the volume up plus power button nothing happens.
sometimes it goes to recovery mode then showed the option to reinstall the software via wifi, format or reboot. So I tried every option which failed before I tried reinstalling the software via wifi, now its always stuck in bootloop.
I didnt install any custom roms or anything on my phone.
Click to expand...
Click to collapse
I am facing the similar problem my mobile is restarting continuously... It has been 1 week, I'm in Bangladesh and there's no good expertise to understand this problem, please anyone help me
Follow steps last page https://huaweiflash.com/how-to-flash-huawei-stock-firmware-all-methods/
darklordgsr said:
I am facing the similar problem my mobile is restarting continuously... It has been 1 week, I'm in Bangladesh and there's no good expertise to understand this problem, please anyone help me
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Click to collapse
Huawei P30 Pro suddenly updated automatically. No button to cancel or whatever.
It's now working. No bootloop with version 9.1.0.185 (C432E4R2P2).
I don't know what is happening...
I'm in Brazil, I have a P30 Pro and the same thing is happening, after the OTA update the device is restarting forever ... There is no authorized service for imported devices here. I do not know what else to do
Having the same issue, P30 - it must have tried to update to 9.10.193 lastnight. it now forces into Erecovery - makes me "download latest version and recovery" which just fails over and over again. cleared cache, tried factory reset - tried everything possible and it just loops downloading the garbage software and then "verifying package failed" and starts again.
3rd update in 4 months thats broken my p30 - do they even bother testing any of the crap they forcefully roll out on people?
alguma solução para esse problema?? ou é hardbrick??? aconteceu o mesmo comigo no brasil.
Auto Translate:-
Is there any solution to this problem? or & eacute; hardbrick ??? The same thing happened to me in Brazil
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anyone with working solution?
Just a thought, I can boot in fastboot mode. Will I be able to flash a stock firmware to revive the phone?
I had the exact same problem. Phone was working perfectly fine in the morning. I then put my phone in my pocket to go to work and when I arrived it was stuck in the infinite bootloop. I couldn't turn it off and it would constantly boot to the Huawei logo on its own.
After many hours of trying I managed to get into recovery mode once. The options for Factory Reset and Deleting cache were greyed out. So i tried to update the software via wifi. When I tried to connect to my wifi it asked for the wifi password but my keyboard was unresponsive so I couldn't enter it. However, the backspace/delete key was working fine. I grabbed my other phone to turn off the wifi password and in that short time, the phone rebooted into the Huawei logo on its own and I couldn't access recovery mode again after 3 hours of trying.
Today I went to the Huawei service center and the technician told me that the problem was a faulty motherboard. So now I need to wait 1-2 weeks for them to replace the motherboard. The repair will be free of cost as my device is still under warranty. The technician told me the 2 main reasons the bootloop issue happens is because of a faulty motherboard or a software glitch. Unfortunately mine was a faulty motherboard
Hibrian said:
I had the exact same problem. Phone was working perfectly fine in the morning. I then put my phone in my pocket to go to work and when I arrived it was stuck in the infinite bootloop. I couldn't turn it off and it would constantly boot to the Huawei logo on its own.
After many hours of trying I managed to get into recovery mode once. The options for Factory Reset and Deleting cache were greyed out. So i tried to update the software via wifi. When I tried to connect to my wifi it asked for the wifi password but my keyboard was unresponsive so I couldn't enter it. However, the backspace/delete key was working fine. I grabbed my other phone to turn off the wifi password and in that short time, the phone rebooted into the Huawei logo on its own and I couldn't access recovery mode again after 3 hours of trying.
Today I went to the Huawei service center and the technician told me that the problem was a faulty motherboard. So now I need to wait 1-2 weeks for them to replace the motherboard. The repair will be free of cost as my device is still under warranty. The technician told me the 2 main reasons the bootloop issue happens is because of a faulty motherboard or a software glitch. Unfortunately mine was a faulty motherboard
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Click to collapse
Oh no, I wasn't expecting this from a such a huge company. And as far as I know, Huawei doesn't have any international service warranty and It sucks because I have to be back in Indonesia to get it serviced. Thankfully bought mine April this year. I guess I have to change brand again.
Same problem and no solutions.
I bought mine in Malaysia and now on business travel to China. Works fine for the first 4, 5 months. Perfectly. Unfortunately, I went to South Korea last 2 weeks and my P30 Pro went into boot loop. No chance to start the phone. Contacted Huawei chat service, after troubleshooting they advised to send to customer service center. Suspected motherboard issue and will bring to service centre once I'm back to Malaysia. I didn't expect that P30 Pro could have this problem as my Mate 9 works fine for more than 2 years and still working. I didn't bring my Mate 9 while travel this time and ended up buying a new phone. Total waste of money.
Notes:
~tried soft reset and failed
~tried factory reset and failed
Hibrian said:
I had the exact same problem. Phone was working perfectly fine in the morning. I then put my phone in my pocket to go to work and when I arrived it was stuck in the infinite bootloop. I couldn't turn it off and it would constantly boot to the Huawei logo on its own.
(...)
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Click to collapse
Exactly same issue here 2 weeks ago. Went for a walk on Sunday evening with my phone in my pocket and when I arrived back home my P30 (3-4 months old) was stuck in an infinite reboot loop (Android start screen appears every 5 seconds). Tried to shut down / restart with volume up / down options, but nothing seems to work. I will bring the phone back to the place I bought it and hopefully it will be replaced under warranty, but this really is a nuisance!
Cheers,
teq
BTW: No recent OTA that I can recall preceded this issue.
Related
I have the one plus 3t have had no issues at all love the phone.
I updated the phone a few nights ago and last night it started acting weird rebooted and then got stuck on the One plus boot screen.
I tried going into fast boot and recovery and doing a factory reset and nothing happen but now the phone will not turn on at all.
I have been searching the internet for how to unbrick my phone. Ran across a method using the unbrick tool. I was able to get it started but with the tool, I get Firehose GetUsfInfo Failed and it stops.
Does anyone have ideas on how to get past this or how to un brick the phone?
I'm using WIndows 10 Pro in Test Mode
Were you rooted or had unlocked bootloader?
Aneejian said:
Were you rooted or had unlocked bootloader?
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Everything was stock. No root or unlocked to my knowledge.
You said the phone started behaving weirdly after update. What was the exact issue at that time?
Aneejian said:
You said the phone started behaving weirdly after update. What was the exact issue at that time?
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Click to collapse
I went to click on a weather widget and it froze. It then rebooted and went right into a menu at the time that you normally have to push power and Volume up to get to. If I did nothing for 5 seconds it would go past it and get stuck on the one plus logo as it tried to boot.
Huffdowg said:
I went to click on a weather widget and it froze. It then rebooted and went right into a menu at the time that you normally have to push power and Volume up to get to. If I did nothing for 5 seconds it would go past it and get stuck on the one plus logo as it tried to boot.
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Click to collapse
I think the current issue is caused due to the unbrick method used. Your phone was never bricked it seems. What were the steps you followed?
Aneejian said:
I think the current issue is caused due to the unbrick method used. Your phone was never bricked it seems. What were the steps you followed?
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Click to collapse
After it got stuck on the on the one plus logo screen I did the following.
1. Loaded into Recovery wiped the cache.
That didn't do anything
2. Wiped everything
That did nothing
3. Reset all system settings
That did nothing and then it would not boot at all.
IF I would have known better I am betting I could have just flashed the default rom at this stage in the game before doing any wiping of any kind..
From there I went on to the unbricking method
1. Got the Qualcomm driver installed and made sure Windows 7 was in test mode
2. Made sure I could see the phone in device manager after I held power button for 60 seconds and then the volume button for 10 seconds
3. Ran the unbricking software msm 3.0 in administrative mode.
I also made sure windows defender was not running, any firewalls were off and no Anti Virus at the time
It would start trying to run and then would end up with where I am now.
I have tried Multiple usb ports and multiple cables at this point.
Right now the phone will not boot but I can tell the computer can see it however the msm 3.0 will not download anything it gets stuck every time.
I do have an appointment with tech support tomorrow with One Plus so that is nice
Hope it is in warranty period. When you connect phone to computer, can you see the storage?
use oneplus 3t unbricktool at androidbrick
ghe2167 said:
use oneplus 3t unbricktool at androidbrick
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Click to collapse
I tried that and even had One Plus help me with their tech support and nothing works. They think the motherboard might have an issue and is asking for $190 more since I am not the original owner. Kind of crazy if you ask me.
Not sure there are any other options I always get stuck at Firehose GetUsfInfo Failed. I have tried 2 computers now and 4 different cables.
Kinda at a loss of words. Unless something crazy happens I will have to sell my phone at a loss and will have to go back to an older phone most likely.
As i installed update and clicked reboot to apply it, now my system do not boot. Phone always stuck on white NOKIA logo boot screen forever. I tried few times to restart it via VOL-UP + POWER, but it always have same result - never boots. Please give me advice how to deal with it
It happened to me too, in December already. Mobile is in service now.
They flashed original fw, tested and returned it with results no fault. Right after switch on and new Oreo update it starts to freeze and produce various mistakes again, so I have returned phone to service. Will complain with seller about exchange.
ravkhar said:
It happened to me too, in December already. Mobile is in service now.
They flashed original fw, tested and returned it with results no fault. Right after switch on and new Oreo update it starts to freeze and produce various mistakes again, so I have returned phone to service. Will complain with seller about exchange.
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Click to collapse
That really sucks. But what do you mean by various mistakes? Like your system boots, but some functionality is not working? As i said in my case it totally cannot boot and recovery mode i can't enter factory recovery mode by VOLUME UP + POWER on start.
gornex said:
That really sucks. But what do you mean by various mistakes? Like your system boots, but some functionality is not working? As i said in my case it totally cannot boot and recovery mode i can't enter factory recovery mode by VOLUME UP + POWER on start.
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Click to collapse
Ach yes, sorry. First it stucked in logo Nokia and rebooting again... VolumeUp+Power does not work normally on Nokia.
It helped procedure found here:
https://forum.xda-developers.com/showpost.php?p=74406267&postcount=34
Then I was able to make factory reset and mobile booted, but worked with various faults.
Did you unlock your bootloader , flashed TWRP and then changed the slot? Slot A to B or vice versa?
If so, then the solution is
How to solve!
I simply waited until the battery ran out
When battery was completely dead and no Nokia-logo appear any more >>
Then I charged the battery 3% juice without booting
and from there I entered recovery-mode with the help of a USB cable.
Holding the volume+ button while connecting the USB-cable
From TWRP-recovery I changed to the other inactive slot
and whooala, that's it!
Edit: I sucked the juice (mAh electric-capasity) out of the battery quicker with help of OTG-cable and an external USB-powerd fan.
Use almost any external max 5volt USB-powered devices available at home, even charging another phone unless the second phone doesn't reverse-charge, this Nokia can be used as a power-bank.
While I was using my k20 pro which runs on the latest miui11 update it suddenly restarted and got into a bootloop. Note that I have a locked bootloader and have not flashed any roms. Since I had no experience in the matter i tried to reboot it by pressing volume down and power buttons. I was not used to fastboot mode hence I tried to restart it with the power button and ended up with "this system has been destroyed" screen, which told to press power button to shutdown, which I did. Now the phone is not responding to anything. What to do? Is it possible to fix it without loss of data?
Please help.
nikhilr297 said:
While I was using my k20 pro which runs on the latest miui11 update it suddenly restarted and got into a bootloop. Note that I have a locked bootloader and have not flashed any roms. Since I had no experience in the matter i tried to reboot it by pressing volume down and power buttons. I was not used to fastboot mode hence I tried to restart it with the power button and ended up with "this system has been destroyed" screen, which told to press power button to shutdown, which I did. Now the phone is not responding to anything. What to do? Is it possible to fix it without loss of data?
Please help.
Click to expand...
Click to collapse
This is the only way to fix this error: https://forum.xda-developers.com/k20-pro/how-to/edl-flash-how-to-fix-hard-brick-t3968400
Good luck!
Service centre
Since the phone still is under warranty period I assumed it best to give it to an authorized service centre. They checked it and said there is some issue with the board and will have to change it. They tried removing the backside and using "edl", but to no avail. I'm told to wait 8 days until I get it back fixed.
I'll lose all my data though?.
Anyway to recover all the data once the board is changed?
nikhilr297 said:
Since the phone still is under warranty period I assumed it best to give it to an authorized service centre. They checked it and said there is some issue with the board and will have to change it. They tried removing the backside and using "edl", but to no avail. I'm told to wait 8 days until I get it back fixed.
I'll lose all my data though?.
Anyway to recover all the data once the board is changed?
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Click to collapse
Unlikely. The storage chip should be on the board too so you should be getting a blank chip.
nikhilr297 said:
While I was using my k20 pro which runs on the latest miui11 update it suddenly restarted and got into a bootloop.
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Click to collapse
Am I not sure if I should believe this or not. Sorry
take it to the service center as others have recommended since your phone is still under warranty.
Hi,
So I had a Problem that my huawei (Working Phone) soft bricked himself over night. It was on his charger over night and worked fine on this evening... on the next morning I want to check my calender and the phone was already on the huawei logo... I think ok it does a reboot and locked himself. Than I forced off the device with power + volume up. Reboot instant after that and still stucked so ok I am soft bricked now. After searching a bit on Google it sad delete your cache via recovery. Problem I can't enter recovery or eRecovery only fastboot is available. Going into fastboot try the hisuit from huawei with the result phone not supported. But after that try on the white fastboot screen stand's "entering recovery mode..." so i let it do his thing... After many hours I came back and there it was the emui recovery. I decided to only clear the cache and boot. Again soft lock on logo... After that I tried again fastboot -> hisuit that doesn't work that the phone says entering recovery mode... -> but nothing happened...
I came back after the next work day...
The screen was black and I can't boot it anymore (still lie on my desk since first soft brick so yeah I am 100% proof the display will work) I plugged it in in my pc and it says now USB SER typical driver not found error code from windows...
IT will react when I force it with power + volume up only with dc from pc and reconnect in USB SER
Anyone any ideas to fix this hard brick?
Model: SNE-LX1
FRP and Phone locked
Stock Rom on it !
And If it possible I will let it as stock as possible (as I said it's only a work phone!)
Thanks for all the help !
@Blade8895
F
Huawei phones just aren't what they used to be... Some time ago their unlock policy vanished into thin air, then came alligations of spying, a trade ban in the US, and I've even heard rumors about them trying to make phones brick themselves after installing custom software. ?
Sadly, I can only recommend to stay clear of their devices until this whole situation improves...
I actually have the same issue, my phone downloaded the latest update and I scheduled it to auto update at midnight,next morning when I woke up,was surprised coz my regular alarm (from phone) didnt woke me up,so I grab my phone and saw it was dead,but it was full charge, then it didnt open anymore,and I tried to do all the reset or hard recovery technics on the net but it still is bricked. If I plug it on a computer it only says usb ser.. I guess its how the company makes money by destroying their own system,so you'd buy a new one,coz you cant access your data or all your files from the old one,so you would buy a new huawei again,to retrieve your files.
USB SER is testpoint mode. Idk how, but you have closed the service mode contacts. In general, this is solvable, in the service it should not cost a lot of money.
Yesterday I've had a long day and my phone ran out of battery. Before that it was working fine. When I came home I started charging it and noticed it takes pretty long to boot I am talking like 4min. It booted me into eRecovery. Pressing restart doesnt help it just boots me into eRecovery again. Update and recover system fails after a couple of seconds. (might be because my phone doesnt have any storage left except for like 1gig.) I dont want to reset it since I have a lot of important data on it. Is there any way to resolve this issue or save all the data and then reset it? Did anybody ever have the same issue?
Thx for all the answers in advance!
change oem china/ all/cn VOG-L00, flash fw 9xxxx