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Hello guys. I've been constantly trying to make my P9 L09 work again after I tried out a beta of emui 5. After trying to get back to stuck a lot of times, with many different OVA's my phone has done nothing but boot into eRecovery. It says "update succesful" but then it will be in a boot loop into erecovery asking me if I want to repair through wifi. I have no idea what to do now. Since the wifi thing just fails. I've tried everything and right now I just want to back to stock. But not even Huawei's own Firmware seems to work. I am from Denmark and I was on a EU firmware B182 to start with. I did not unlock my bootloader or root anything, only updated with vol up, down and power button. I tried to get it to hard reset, but it only gives me the option to restore via. wifi.
The problem starts as soon as it has finished "Optimizing system", please help, and be careful when updating to unofficial beta! ^^
If I find a way to resolve it I will post it below!
I think your phone C432 so try this http://forum.xda-developers.com/p9/help/missing-themes-compass-icons-t3519338
Upload files sd card other phone or pc, open your phone dload mode (press vol+ vol- and power button) and ok.
FIXED!
:laugh::laugh::laugh::laugh:
Okay so I fixed the issue. I almost gave up, but I had installed the latest OTA from Huawei's website, and after many attempts at doing a hard reset it finally gave me the option to clear cache and reset the phone to factory. Maybe I had to time the buttons better or maybe it just sorted it self out, but now the phone is like new!
So if anybody runs into the eRecovery boot loop, be patient and try to reset it many times! It might sort itself out.
Thank you for help by the way!
Hello there.
I have a Huawei P9 (EVA-L09) with an unlocked bootloader and a custom ROM.
Since a few days I started experiencing something completely weird.
Every time I happen to turn off my phone (often only because the phone had gotten quite warm and I want it to cool down then) I then land in the boot animation and get stuck there. After forcefully rebooting the phone from there (about half of an hour) I held the Volume Up key for three seconds during the warning screen and eRecovery told me about the Data Partition to be badly damaged and it would be recommended to recover it.
There are two ways I can do from here (and also did):
First way is to let it recover using eRecovery, connect to my wireless connection, however the phone always tells me that there was a problem getting the package info for my phone. (Does Huawei stopped supporting the P9 eventually?)
The second way is to run TWRP and reinstall the custom ROM (In my case RROS 5.8.5 for my P9) and to never turn my phone off again. However this isn't always possible to keep it on since it also could happen that I'm not at home and my battery suddenly died.
Installing the stock ROM (or a custom ROM based on a stock ROM) however doesn't work. The stock ROM itself simply won't get installed, neither over the dload method or TWRP or fastboot and a custom ROM based on the stock ROM results in having my phone simply getting a black screen when locking it and then I need to reboot it to use it again.
What can I do? Could it be that my flash memory could be corrupted or something could have happened with one of the partitions of the phone?
Greetings.
EDIT: I managed to install a stock firmware using this link right here.
After the stock firmware was installed, doing a factory reset and wiping the cache every problem I mentioned above this edit vanished.
Hello. After rebranding my phone from PRA-AL00X to PRA-LX1 it's stuck on the Factory reset screen after it gets to 99%. I don't know what to do. I can't enter fastboot either. But I have a question: why when I plug it in, when the factory reset screen is there, my PC makes a sound effect as it's connected to my phone (you know, the usual sound when you plug something into your PC). Can it still be saved? Thank you.
Probably a system partition size complication. Are you using RecoveryOreoNoCheck?
Read this or this.
Something weird happened. So, last night I left my phone to run out of battery. Today, after booting it again it worked. But it rebooted itself after it got into Android, and now it's stuck again on the factory reset process at 99%.
EDIT: I think I managed to figure it out. So, after my phone runs out of battery it restarts normally, into Android. After that I need to let it charge for some time, because of the low battery it may shutdown. I will update soon if I figure it out completely.
EDIT 2: It seems that after I enter my pin to unlock my device it reboots itself. Why is that?
Is there any way I can enter erecovery mode without enabling developer options and usb debugging? Because once I input my pin, my device restarts.
EDIT: Seems like I managed to enter my pin without my device restarting. I think it was restarting because the battery was low.
I have another question. Why after I manage to boot my phone, when I try to reboot to bootloader, it reboots, and enters again the Factory reset screen?
PoweredLights said:
I have another question. Why after I manage to boot my phone, when I try to reboot to bootloader, it reboots, and enters again the Factory reset screen?
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Click to collapse
Like I said in my previous post
Probably a system partition size complication. Are you using RecoveryOreoNoCheck?
Read this or this.
Click to expand...
Click to collapse
So as stated from the user on that link who solved the problem, try formatting the system partition then try to install the update again.
Regarding your other posts, if the update installation obviously failed or encountered some issues then by some coincidence it boots back, that doesn't mean it got fixed. The problem is still there and will become even a bigger problem, if it's not fixed.
You don't have to enable Developer Options or USB Debugging, to boot into eRecovery.
CrimsonBloodfang said:
Like I said in my previous post
So as stated from the user on that link who solved the problem, try formatting the system partition then try to install the update again.
Regarding your other posts, if the update installation obviously failed or encountered some issues then by some coincidence it boots back, that doesn't mean it got fixed. The problem is still there and will become even a bigger problem, if it's not fixed.
You don't have to enable Developer Options or USB Debugging, to boot into eRecovery.
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The problem is, I can't enter bootloader nor erecovery. I'll try to factory reset with the phone booted up.
EDIT: After factory resetting from settings, when the phone was booted up, it works now. I tried to reboot it and it reboots fine, without the factory reset screen appearing. And thank you very much for your help. I will now try to install Oreo for PRA-LX1.
The only problem I have now, is: my system version is now named NRD90M test-keys.
EDIT: I fixed my phone. I reinstalled through eRecovery the newest available EMUI version and NRD90M test-keys dissapeared. Now it works fine, even if I am on Nougat. I am waiting for the EMUI 8 update, this time not forcing my phone to install it.
PoweredLights said:
The problem is, I can't enter bootloader nor erecovery. I'll try to factory reset with the phone booted up.
EDIT: After factory resetting from settings, when the phone was booted up, it works now. I tried to reboot it and it reboots fine, without the factory reset screen appearing. And thank you very much for your help. I will now try to install Oreo for PRA-LX1.
The only problem I have now, is: my system version is now named NRD90M test-keys.
EDIT: I fixed my phone. I reinstalled through eRecovery the newest available EMUI version and NRD90M test-keys dissapeared. Now it works fine, even if I am on Nougat. I am waiting for the EMUI 8 update, this time not forcing my phone to install it.
Click to expand...
Click to collapse
Hi,
I have the same issue with Phone Always going to factory reset.
Only draining it makes it boot up normally.
I also did the factory reset from within android. Now it does a factory reset lowlevel and again it hangs on 99%.
Did you also have this?
I've been facing a weird problem with my G800H since yesterday. The phone will reboot constantly. It will boot into android, I will even be able to open apps, but it will suddenly reboot after a minute or so. I didn't do anything to my phone for it to start doing this. The weirdest part is that the rebooting will happen even if I am in recovery mode (TWRP). Also, the phone will automatically turn on if I take off the battery and put it back in, something that never happened before.
I use stock 6.0.1 (rooted) and TWRP 3.0.
Things I've already tried:
Charging it;
Safe mode (same problem);
Taking off SD card (who knows);
Wipe cache/dalvik (phone restarts before finishing);
Re-install ROM ( Download mode (ODIN) doesn't open, insta-restart after 'press volume up to enter odin').
I really dont want to do a full factory reset, only as a last resort, as i don't even know if it will have time to do so, or even if it will fix it. Does anyone know a way for wiping the cache without having to format it ( takes too long in TWRP so phone restarts before finishing ), or maybe have some other way of entering download mode, maybe with adb, or finding out what went wrong. Any sugestions on what to do or what happened?
I (my wife) have the exact same problem, I bought a new battery which didn't solve the problem.
Also tried a factory reset, didn't help either.
It is a non rooted phone...
Next try is a custom rom, hope it helps...
Install an app that records logs like Logcat, set it in record mode and wait until the phone reboots. Then look through the file, study what happens near the end when the phone turns off. You'll most likely find the cause there.
Anyone experienced this?
My phone suddenly turned off and now its in boot loop (Huawei Logo). I tried the volume up plus power button nothing happens.
sometimes it goes to recovery mode then showed the option to reinstall the software via wifi, format or reboot. So I tried every option which failed before I tried reinstalling the software via wifi, now its always stuck in bootloop.
I didnt install any custom roms or anything on my phone.
Have you tried a factory reset in Recovery mode?
dezborders said:
Have you tried a factory reset in Recovery mode?
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Click to collapse
Hi, I'm having the exact same issue. I don't know if it was because of an update or what. The phone is stuck in boot loop now.
I tried all the options by pressing VolUp+Power buttons. Wipe Cache/Factory Reset/Safe Mode. Nothing works. The phone is still stuck in boot loop.
Also tried VolDown+Power.
Any suggestions? Do any others have this issue?
Boot loop
Same here, out of nowhere, my phone shutdown and goes into bootloop. On my way to send this phone to service centre. Piece of crap, 3month +2 weeks?
What did everyone with the problem do prior to the bootloop? OTA update?
kittiyut said:
What did everyone with the problem do prior to the bootloop? OTA update?
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Click to collapse
In mi case, was an OTA.
Update 9.1.0.185 (C431E4R2P2) is causing the bootloop.
I had to install manually an older version and it boots.
Complete garbage from Huawei...
Well that's scary! Installing OTA update causing bootloop!?
I haven't received it yet, should I wait/skip?
Same here. After updating to 9.1.0.185 (C432E4R2P2) my phone hangs in a bootloop.
What I have tried that did not help:
- wipe the caching partition via boot menu (volume up + power button)
- force re-install via boot menu (volume up + power button)
According to phone support at Huawei, they are working on 9.1.0.300 at the moment but the guy on the phone could not tell whether there is a fix for bootloop included and also did not share any release date.
Can anyone give guidance on how to downgrade *without* erasing all data? Unfortunately, I don't have a recent backup (yes shame on me; with my old phone I had setup automated backup but I haven't with this one yet.)
stryker05 said:
Anyone experienced this?
My phone suddenly turned off and now its in boot loop (Huawei Logo). I tried the volume up plus power button nothing happens.
sometimes it goes to recovery mode then showed the option to reinstall the software via wifi, format or reboot. So I tried every option which failed before I tried reinstalling the software via wifi, now its always stuck in bootloop.
I didnt install any custom roms or anything on my phone.
Click to expand...
Click to collapse
I am facing the similar problem my mobile is restarting continuously... It has been 1 week, I'm in Bangladesh and there's no good expertise to understand this problem, please anyone help me
Follow steps last page https://huaweiflash.com/how-to-flash-huawei-stock-firmware-all-methods/
darklordgsr said:
I am facing the similar problem my mobile is restarting continuously... It has been 1 week, I'm in Bangladesh and there's no good expertise to understand this problem, please anyone help me
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Click to collapse
Huawei P30 Pro suddenly updated automatically. No button to cancel or whatever.
It's now working. No bootloop with version 9.1.0.185 (C432E4R2P2).
I don't know what is happening...
I'm in Brazil, I have a P30 Pro and the same thing is happening, after the OTA update the device is restarting forever ... There is no authorized service for imported devices here. I do not know what else to do
Having the same issue, P30 - it must have tried to update to 9.10.193 lastnight. it now forces into Erecovery - makes me "download latest version and recovery" which just fails over and over again. cleared cache, tried factory reset - tried everything possible and it just loops downloading the garbage software and then "verifying package failed" and starts again.
3rd update in 4 months thats broken my p30 - do they even bother testing any of the crap they forcefully roll out on people?
alguma solução para esse problema?? ou é hardbrick??? aconteceu o mesmo comigo no brasil.
Auto Translate:-
Is there any solution to this problem? or & eacute; hardbrick ??? The same thing happened to me in Brazil
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anyone with working solution?
Just a thought, I can boot in fastboot mode. Will I be able to flash a stock firmware to revive the phone?
I had the exact same problem. Phone was working perfectly fine in the morning. I then put my phone in my pocket to go to work and when I arrived it was stuck in the infinite bootloop. I couldn't turn it off and it would constantly boot to the Huawei logo on its own.
After many hours of trying I managed to get into recovery mode once. The options for Factory Reset and Deleting cache were greyed out. So i tried to update the software via wifi. When I tried to connect to my wifi it asked for the wifi password but my keyboard was unresponsive so I couldn't enter it. However, the backspace/delete key was working fine. I grabbed my other phone to turn off the wifi password and in that short time, the phone rebooted into the Huawei logo on its own and I couldn't access recovery mode again after 3 hours of trying.
Today I went to the Huawei service center and the technician told me that the problem was a faulty motherboard. So now I need to wait 1-2 weeks for them to replace the motherboard. The repair will be free of cost as my device is still under warranty. The technician told me the 2 main reasons the bootloop issue happens is because of a faulty motherboard or a software glitch. Unfortunately mine was a faulty motherboard
Hibrian said:
I had the exact same problem. Phone was working perfectly fine in the morning. I then put my phone in my pocket to go to work and when I arrived it was stuck in the infinite bootloop. I couldn't turn it off and it would constantly boot to the Huawei logo on its own.
After many hours of trying I managed to get into recovery mode once. The options for Factory Reset and Deleting cache were greyed out. So i tried to update the software via wifi. When I tried to connect to my wifi it asked for the wifi password but my keyboard was unresponsive so I couldn't enter it. However, the backspace/delete key was working fine. I grabbed my other phone to turn off the wifi password and in that short time, the phone rebooted into the Huawei logo on its own and I couldn't access recovery mode again after 3 hours of trying.
Today I went to the Huawei service center and the technician told me that the problem was a faulty motherboard. So now I need to wait 1-2 weeks for them to replace the motherboard. The repair will be free of cost as my device is still under warranty. The technician told me the 2 main reasons the bootloop issue happens is because of a faulty motherboard or a software glitch. Unfortunately mine was a faulty motherboard
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Click to collapse
Oh no, I wasn't expecting this from a such a huge company. And as far as I know, Huawei doesn't have any international service warranty and It sucks because I have to be back in Indonesia to get it serviced. Thankfully bought mine April this year. I guess I have to change brand again.
Same problem and no solutions.
I bought mine in Malaysia and now on business travel to China. Works fine for the first 4, 5 months. Perfectly. Unfortunately, I went to South Korea last 2 weeks and my P30 Pro went into boot loop. No chance to start the phone. Contacted Huawei chat service, after troubleshooting they advised to send to customer service center. Suspected motherboard issue and will bring to service centre once I'm back to Malaysia. I didn't expect that P30 Pro could have this problem as my Mate 9 works fine for more than 2 years and still working. I didn't bring my Mate 9 while travel this time and ended up buying a new phone. Total waste of money.
Notes:
~tried soft reset and failed
~tried factory reset and failed
Hibrian said:
I had the exact same problem. Phone was working perfectly fine in the morning. I then put my phone in my pocket to go to work and when I arrived it was stuck in the infinite bootloop. I couldn't turn it off and it would constantly boot to the Huawei logo on its own.
(...)
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Click to collapse
Exactly same issue here 2 weeks ago. Went for a walk on Sunday evening with my phone in my pocket and when I arrived back home my P30 (3-4 months old) was stuck in an infinite reboot loop (Android start screen appears every 5 seconds). Tried to shut down / restart with volume up / down options, but nothing seems to work. I will bring the phone back to the place I bought it and hopefully it will be replaced under warranty, but this really is a nuisance!
Cheers,
teq
BTW: No recent OTA that I can recall preceded this issue.