Volume Buttons not working - Razer Phone 2 Questions & Answers

Just got this phone today at Best Buy so I can return it. But, the volume buttons on the phone do nothing. They don't turn the volume up or down. Any simple thing I'm missing here? Just checking before I return it in the morning....

droidnew said:
Just got this phone today at Best Buy so I can return it. But, the volume buttons on the phone do nothing. They don't turn the volume up or down. Any simple thing I'm missing here? Just checking before I return it in the morning....
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I think it was simply a hardware issue. I never could figure this out. I got a new RP2 this afternoon and it's working as it should. The volume buttons work!

Related

For Those With Problems Entering Bootloader

Feel free to add this to the FAQ, I'm only making a thread of this because I know alot of people have found themselves unable to enter the bootloader using the Down Vol + Power Button combo that is normally supposed to work.
For some odd reason, it seems as if the volume button in some cases is swapped in hardware functions as it relates to the use of the phone when no software is present to run it.
Hence, if your down volume button doesn't work, try using the camera button + power button to enter bootloader mode instead.
Even if you've just Task 29'ed your device only to find that you can't enter bootloader mode normally, that method should work.
Poetique said:
Feel free to add this to the FAQ, I'm only making a thread of this because I know alot of people have found themselves unable to enter the bootloader using the Down Vol + Power Button combo that is normally supposed to work.
For some odd reason, it seems as if the volume button in some cases is swapped in hardware functions as it relates to the use of the phone when no software is present to run it.
Hence, if your down volume button doesn't work, try using the camera button + power button to enter bootloader mode instead.
Even if you've just Task 29'ed your device only to find that you can't enter bootloader mode normally, that method should work.
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Click to collapse
I'll be darned, it does work! Thanks Poet' !!!
Otherwise, I had bad volume button issues (stopped working, ROM independent), that I solved by shoving the mini-usb power plug into the mini-usb slot really really hard for 20 seconds or so and wiggling it a bit while pressing against on the volume key on the other side.
I know it sounds strange, but it really worked. My keyboard issues also stopped after that. Theories?
WOW! My volume button is broken, and couldn't flash ROMs from microSD (didnt bother me tooo much), but it works again This is a god send! Thanks!
amandeepphull said:
WOW! My volume button is broken, and couldn't flash ROMs from microSD (didnt bother me tooo much), but it works again This is a god send! Thanks!
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Click to collapse
Try my volume button fix above and see if it helps.
OMG
ring-bearer said:
Otherwise, I had bad volume button issues (stopped working, ROM independent), that I solved by shoving the mini-usb power plug into the mini-usb slot really really hard for 20 seconds or so and wiggling it a bit while pressing against on the volume key on the other side.
I know it sounds strange, but it really worked. My keyboard issues also stopped after that. Theories?
Click to expand...
Click to collapse
Ive had problems with my Xperia volume keys for a month and this fixed it!! Thanks
ring-bearer said:
Try my volume button fix above and see if it helps.
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Click to collapse
Thanks for the tip, but its physically phucked! Slight crack near the volume button, but only the volume button doesent work, sometimes it does work if pressure is applied to the case near the crack, but rarely Not too bad though, i can live with it, after all, we can change volume with the 6.5.X top bar as its not fidly, or even in 6.5 by disabling HTC notifications (which i hate anyway)
I did try ramming the mini usb power plug into it, different pressure while pushing it, moving it while it was inside etc, no such luck and i am a brute with this phone. I love how it can take a drop/punch/scratch. Built solid
a silly volume button doesent really decrease my fuctionality, or doesent do much to stop me changing volume! lol cant complain.
N33D FOR SPEED said:
Ive had problems with my Xperia volume keys for a month and this fixed it!! Thanks
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Glad to hear it!
It seems like I have to redo the fix technique about every 1-2 days, but it seems to always solve the problem. Very odd!
so damn cool
must be sticky!
simpleguy said:
so damn cool
must be sticky!
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Click to collapse
agreed, will be considered in the planned reorg...when I find the time
Dudes with volume key unresponsive problems:
See my post in the general forum about how to solve the volume key problem. At least for me, turns out that very slight *downward* pressure on the USB port solved the problem. Crazy, I know.
ask 4 a favor
Hi guys,
is there any possible i ask (maybe) the same problem?
maybe i had the same problem here. it wont enter to the bootloader. my phone just won't turn on, i already try to use the power button and volume button (not working), try to use power button + Cam button (won't work either). btw when i charge my X1, the illuminations light didn't show up, when i try to charge w/o the battery only red light on the power button, but once i put the battery again the lights turn off. is there any possible that my phone totally dead? thanks guys, appreciate for your help.
where were you before i paid 125$ .
i had this problem weeks ago, i tried many things, posted many threads here in xda but with no use, i sent my x1 to the shop to be fixed, i paid 125$ to be fixed but the couldnt fix my volume key, do you imagine!!!!
they just booted my x1, installed the original window and sent it back to me with a heavy reciept
so thanks for your help, now i can flash as many roms as i want after i mtty
darkylight said:
where were you before i paid 125$ .
i had this problem weeks ago, i tried many things, posted many threads here in xda but with no use, i sent my x1 to the shop to be fixed, i paid 125$ to be fixed but the couldnt fix my volume key, do you imagine!!!!
they just booted my x1, installed the original window and sent it back to me with a heavy reciept
so thanks for your help, now i can flash as many roms as i want after i mtty
Click to expand...
Click to collapse
LOL I'm srry I'm a huge lurker, I almost never post anything.
life saver!! thanks dude!!

Can you change the bootloader? - Hard reset no longer working, Any insight?

So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
At first I figured it could be kernel as that is the lowest code that I've knowingly changed.
Changing to back to stock kernel did not fix it.
I thought it could be any sort of thing so I redownloaded the NL 434 firmware and then also universal generic 434 firmware and flashed back to completely stock with flash tool, doing all wipes and excluding nothing.
Neither of those firmwares fixed the issue, the hard reset function still won't work on my device.
Additional info:
Both buttons function fine individually and can see no obvious reason to suspect it's a hardware fault (though see that it is feasible, just less likely).
I can confirm that it was working initially.
I have an unlocked boot loader.
The last time I can remember it functioning was prior to boot loader unlocking - the first thing I flashed after unlock was cm10.1 and I got stuck in sideload mode with no hard reset to get me out lol
Otherwise the device is fully functional. For the time being I am back on KA07 xperia revolution rom, with advanced stock kernel (cwm) from DooMLoRD.
If anyone has any suggestions or insight it would be greatly appreciated if you'd drop a comment :good:
EDIT:
I've restored back to 350 with EMMA, but to no avail . It did however tell me that my boot version is : 1264-2309 S1_Boot_Lagan_1.0_2
Is there anyway to change the bootloader :S
After getting home I tried re-locking the bootloader which didn't work.
really starting to wonder if I should be taking it back in as hardware fault.. wonder how that will go since I unlocked the BL
If anyone would be so kind as to do a quick test for me, would you please be able to go into service mode (open dialer type *#*#7378423#*#*) then go into service tests and select the buttons and switches one (I think that's what it's called )
When you hold down the volume up or down button, is it registering as 1 press, or several, continuous presses?
Cheers
DreadPirateDan said:
If anyone would be so kind as to do a quick test for me, would you please be able to go into service mode (open dialer type *#*#7378423#*#*) then go into service tests and select the buttons and switches one (I think that's what it's called )
When you hold down the volume up or down button, is it registering as 1 press, or several, continuous presses?
Cheers
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Click to collapse
Not entirely sure what you are asking, keyboard and switch, volume up only shows as volume up and volume down as just volume down, regardless if you hold it down or press it over and over again, or if you just press it once. Not sure if I am an idiot, but I couldn't work out how to test the keyboard from there.Although one interesting part is that is states it is not a test for the softkeys, but tests them fine
danw_oz said:
Not entirely sure what you are asking, keyboard and switch, volume up only shows as volume up, regardless if you hold it down or press it over and over again, or if you just press it once. Not sure if I am an idiot, but I couldn't work out how to test the keyboard from there.Although one interesting part is that is states it is not a test for the softkeys, but tests them fine
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Yeah that was the menu I meant.. couldn't remember lol. Ok so when I would hold down volume up it plays a repetitive tone and the text on screen states "vol up", then "vol up vol up" for the longer I hold it (and the beep/sound keeps replaying... confusing sounding I know
When you hold the volume up botton down, does it just beep once and display vol up (exactly like if you were to press it once and release)?
Basically if I were to press it once, the phone would make a sound and the screen would display "vol up"
If I hold it down however it will register as a new press and the "vol up vol up" texts keeps refreshing as-though it was a new key press.
Also thank you very much for checking it out :victory:
DreadPirateDan said:
Yeah that was the menu I meant.. couldn't remember lol. Ok so when I would hold down volume up it plays a repetitive tone and the text on screen states "vol up", then "vol up vol up" for the longer I hold it (and the beep/sound keeps replaying... confusing sounding I know
When you hold the volume up botton down, does it just beep once and display vol up (exactly like if you were to press it once and release)?
Basically if I were to press it once, the phone would make a sound and the screen would display "vol up"
If I hold it down however it will register as a new press and the "vol up vol up" texts keeps refreshing as-though it was a new key press.
Also thank you very much for checking it out :victory:
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Click to collapse
Yep exactly as you say here.
Volume up once shows just volume up beeps once, twice shows volume up twice and beeps twice . Holding it down beeps over and over again and shows volume up twice.
Pressing volume down once from here (volume up volume up) shows volume up volume down, press volume down once more now shows volume down twice.
Hope this helps
danw_oz said:
Yep exactly as you say here.
Volume up once shows just volume up beeps once, twice shows volume up twice and beeps twice . Holding it down beeps over and over again and shows volume up twice.
Pressing volume down once from here (volume up volume up) shows volume up volume down, press volume down once more now shows volume down twice.
Hope this helps
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Yeah it helps that I can probably assume that my buttons work fine.. I was thinking maybe they weren't registering as long pressed or something but apparently not this is really frustrating. Especially when an app freezes and I just have to sit there indefinitely till it comes back online or the battery goes flat
And I have no idea if it's something I did or something with the phone.
All I know for sure is that brand new it did work as I hard reset a couple times. Then I unlocked the bootloader and have no memory of it working since then... It makes no sense to me why completely returning to stock and relocking the bootloader has no effect though.
DreadPirateDan said:
Yeah it helps that I can probably assume that my buttons work fine.. I was thinking maybe they weren't registering as long pressed or something but apparently not this is really frustrating. Especially when an app freezes and I just have to sit there indefinitely till it comes back online or the battery goes flat
And I have no idea if it's something I did or something with the phone.
All I know for sure is that brand new it did work as I hard reset a couple times. Then I unlocked the bootloader and have no memory of it working since then... It makes no sense to me why completely returning to stock and relocking the bootloader has no effect though.
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Click to collapse
Yeah, I could imagine. You will have to find a cool fast battery draining game to help you along .
Not sure that it would be related to you unlocking the boot loader, otherwise I am sure quite a few would have mentioned that before now.
Do you even get the first vibrate confirmation? Have you tested the vibrate from the same service test menu?
danw_oz said:
Yeah, I could imagine. You will have to find a cool fast battery draining game to help you along .
Not sure that it would be related to you unlocking the boot loader, otherwise I am sure quite a few would have mentioned that before now.
Do you even get the first vibrate confirmation? Have you tested the vibrate from the same service test menu?
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Click to collapse
That what I'm thinking - can I seriously be the only one having this problem. And why the hell does everything else work perfectly fine lol.
And no I don't get any sort of response (vibration or anything). Normally it just results in the volume turns up then the screen locks or display just times out but even after a minute of holding pwr + vol up nothing happens and the phone is simply in sleep mode. Otherwise vibration works fine.. currently I'm restoring the backup I made of the out of the box stock rom.. that's pretty much the absolute last thing I can think of that might do anything. Trouble is I don't remember if I made the backup before or after unlocking the bootloader.. can't remember if I flashed a custom kernel to get CWM or installed it otherwise...
DreadPirateDan said:
That what I'm thinking - can I seriously be the only one having this problem. And why the hell does everything else work perfectly fine lol.
And no I don't get any sort of response (vibration or anything). Normally it just results in the volume turns up then the screen locks or display just times out but even after a minute of holding pwr + vol up nothing happens and the phone is simply in sleep mode. Otherwise vibration works fine.. currently I'm restoring the backup I made of the out of the box stock rom.. that's pretty much the absolute last thing I can think of that might do anything. Trouble is I don't remember if I made the backup before or after unlocking the bootloader.. can't remember if I flashed a custom kernel to get CWM or installed it otherwise...
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Click to collapse
I would recommend re unlocking the bootloader, the problem is a kernel level driver or hardware but it is definitely around that level.
Did you have any problems, or errors when you first unlocked the bootloader? Maybe Doomlord could give you some of his incredible knowledge on the subject
Sorry but are you trying to reboot the phone from a frozen state?
Sent from my C6603 using xda premium
Maddhouse said:
Sorry but are you trying to reboot the phone from a frozen state?
Sent from my C6603 using xda premium
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Click to collapse
No the phone is 100% operational outside of the hard reset not working. It is just when I get stuck in a app that freezes or when CWM recovery tricks out and freezes I have to leave the phone for ages till either it a)unfreezes after an hour or so somehow, or b) the battery dies and it shuts off after a couple or more hours.
When your phone is out of action every second day simply cause you can't turn it off it gets pretty annoying haha. If it had a removeable battery I could easily live with it and just rip the batt out no dice.
Power + volume up + down all together
Sent from my C6603 using xda premium
Maddhouse said:
Power + volume up + down all together
Sent from my C6603 using xda premium
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He has tried that if you read the OP
danw_oz said:
He has tried that if you read the OP
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I thought i couldnt see it, what post number is it?
Maddhouse said:
I thought i couldnt see it, what post number is it?
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Click to collapse
The very first
danw_oz said:
The very first
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Click to collapse
So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
Can you change the bootloader? - Hard reset no longer working, Any insight?
So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
At first I figured it could be kernel as that is the lowest code that I've knowingly changed.
Changing to back to stock kernel did not fix it.
Click to expand...
Click to collapse
Maddhouse said:
So I have been trying to overcome the issue of power + vol up (held for 10, 15 seconds\ and more) not working on my device. No matter how long I hold the two it just won't reset the device.
Click to expand...
Click to collapse
Yeah thats the one
Maddhouse said:
Power + volume up + down all together
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Click to collapse
Already tried that but no luck.
Stranger still is that I've began to notice that in flash mode the LED briefly flick green once then turns off when entering flash mode. Flash mode is still active, it just appears as though the phone is off :/

volume problem

having probs with ,my kindle fire hd7,recently the volume has started going up to full on its own then making little beeps as if the volume button is stick,i have put it back to normal image and done factory resets,i also opened it up and disconnected volume/power cable
still getting the same problem,any ideas peeps.its about two weeks out of warranty
thankyou
bro1 said:
having probs with ,my kindle fire hd7,recently the volume has started going up to full on its own then making little beeps as if the volume button is stick,i have put it back to normal image and done factory resets,i also opened it up and disconnected volume/power cable
still getting the same problem,any ideas peeps.its about two weeks out of warranty
thankyou
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Click to collapse
seems nobody knows ;(
would be it possible to change something in the rom that will keep the volume full without the volume controls keep coming on,,,on the screen,sort of keep the volume full but disable any volume controls,i havent got a clue when it comes to making roms
managed to temp fix it going into settings then sound and changing volume panel style to none on pacman rom,unfortunatly sound still goes to full

Anyone having issues with stuck power button?

Anyone having issues with power button being stuck? When I press the power button, it often gets stuck and phone reboots because of it. It's happened over 15 times today... It's getting quite annoying. I didn't spill anything or drop the phone, the power button just sticks and I have to keep pressing to get it unstuck... The volume buttons are fine though.
lin013190 said:
Anyone having issues with power button being stuck? When I press the power button, it often gets stuck and phone reboots because of it. It's happened over 15 times today... It's getting quite annoying. I didn't spill anything or drop the phone, the power button just sticks and I have to keep pressing to get it unstuck... The volume buttons are fine though.
Click to expand...
Click to collapse
No problem here. If it were me, I would get the device replaced.
Hmmm. Yea. I'm gonna call them tomorrow. Still debating whether to return it or exchange it... I've been a little disappointed with battery life. Hmmm..
I am also having issues with my power button. It used to click when pressed like the volume buttons. Now I feel no click action at all. It still powers on the phone and screen but I feel that it is only going to get worse. makes me worried. No body else having this issue?
Not me, at least
The volume buttons on my Nexus 4 do the same thing although it happened much later in its life. If you can I would advise getting it replaced because its very annoying to say the least.
Mine just started this.
Last night I noticed my screen wasn't turning off after pressing the power button. All it would do was act like I was holding the power button with the intention of turning the phone off. one time it actually did turn off. This sucks. I'll be going by the Verizon store next time it happens. (because the phone is behaving completely normal right now)
skippy214 said:
Mine just started this.
Last night I noticed my screen wasn't turning off after pressing the power button. All it would do was act like I was holding the power button with the intention of turning the phone off. one time it actually did turn off. This sucks. I'll be going by the Verizon store next time it happens. (because the phone is behaving completely normal right now)
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Click to collapse
has anyone found a solution to this?
i just received this phone as a motocare replacement for one with a cracked screen. it feels like they sent me a refurbished one someone spilled soda on. i kinda feel like a jerk sending it right back, but the constant resetting sure is annoying! i'm ready to send the phone in, but would much prefer to fix it myself if there's a way to do it. any way to fix it?
edit: nevermind. i sent it back. they sent it like this, they can deal with it. i'm afraid if i mess with it, i'll kill the warranty. still 100% love the phone and can't wait to get it back!!

Sticking Buttons

So about once or twice a day when I change the volume the buttons will stick if i haven't hit them in a while. I don't know what would be causing this as my phone hasn't gotten wet or been damaged in any way and the case i have covers the buttons so nothing has really gotten on them. They will free up and work fine after i work them back and fourth a few times and then work ok until i don't change the volume for a day or so. Anyone having any similar button issues?
My wife has this issue with her s10 as well. The volume and power button sticks. It's a real pain
franchise said:
My wife has this issue with her s10 as well. The volume and power button sticks. It's a real pain
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Click to collapse
I'm doing a warrenty claim for mine right now it's happened twice today

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