Database Develop

[Q] Display dead: Vertical coloured lines appear

I just got the lollipop update and was going through the new features when all of a sudden the display went blank and then some coloured lines started to appear vertically on the screen. It was connected to the charger when this happened.
Anyone has any idea what caused this? :crying:
Is this a hardware or a software issue? Is it anywhere related to the lollipop update? If yes then how do I go back to kitkat when my screen doesn't show anything
Its not even one month and this happens. Should I return it to flipkart (the online store where I bought it from) and get a new piece or should I go to Motorola service center who charge Rs.6000(approx $100) for a new display.
(this is my first post so please forgive me if it's not according to the rules or if there are any mistakes)

If you haven't unlocked your bootloader you are covered my Motorola Warranty..They will replace your display free of charge...
BTW if you are still within the flipkart Returns limit contact them and have them give you a new phone..

adi243 said:
If you haven't unlocked your bootloader you are covered my Motorola Warranty..They will replace your display free of charge...
BTW if you are still within the flipkart Returns limit contact them and have them give you a new phone..
Click to expand...
Click to collapse
I haven't unlocked the bootloader so yeah I hope motorola service is good here and they dont take weeks to get it done.
So you think its a hardware issue right?

Beerfeet said:
I haven't unlocked the bootloader so yeah I hope motorola service is good here and they dont take weeks to get it done.
So you think its a hardware issue right?
Click to expand...
Click to collapse
The only way i know to check if it is a hardware issue is to flash a different ROM and see if the display works... I'm not sure about your phone but in a laptop this can happen due to an incompatible display driver or if the GPU is shot....And you can't revert to kitkat without rooting and voiding your warranty.... Better play safe and get the phone looked at by Motorola...

Dead screen ?

My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!

Have you hooked it up to a computer and tried to see if it's recognised by ADB?

moses992 said:
My phone's screen just went black suddenly while i was using the phone last night. Nothing i do will wake the screen up, i tried rebooting by holding the power button, tried power+volume down also to boot into recovery .. no response. However the phone seems to be functioning as i can hear the screen lock sound. I think im stuck on the pin screen (the one to pass the boot-up-encryption). theres some vibration and feedback when i randomly press on the screen too.
The device is running Stock 6.0.1 , unrooted , stock kernel. Has this ever happened to anyone else ? could it be a software issue ?
I believe the LCD panel just went dead ..
Thanks!
Click to expand...
Click to collapse
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this

That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1

Didgeridoohan said:
Have you hooked it up to a computer and tried to see if it's recognised by ADB?
Click to expand...
Click to collapse
Havent done that yet. Only thing that would be good for is making sure its a hardware defect right ?
jazz995756 said:
I had a nexus that had a faulty screen and randomly shut off or something half the screen will glitch out and one day it just stopped working but I could hear the lockscreen sounds. Your best bet would be to send it in for service maybe its a loose connecting or a hardware issue. When mine started acting up it was a loose connecting so if I hit the phone with my hand it would go back to normal and then it stopped working. Its a common issue if you do a google search many people have encountered this
Click to expand...
Click to collapse
That makes sense. could be just a loose connector between the LCD panel and the MoBo ..
Problem is i live in Jordan and I got the phone from Dubai. Its still under warranty of the seller (Souq.com ; an online store .. kind of like Amazon of the middle east ), So i have to send my phone to Dubai to fix it. Now i could just go to a local phone repair shop and ask the guy to check the connectors, but im afraid that would void the warranty and not solve the problem ;( .
dahawthorne said:
That sounds to me like a return-under-warranty job. If you were in the UK you could quote the Sale of Goods Act, which specifies that an item must be of suitable quality and last a reasonable amount of time, but in my case when I returned my faulty N5 to Google after 18 months they were as good as gold, didn't quibble, simply replaced it with a refurbished one which appeared to me to be indistinguishable from brand new.
Since by definition your phone must be very close to its warranty period, depending on when you got it, I'd start with that. This is the link I used from the UK - maybe different if you're elsewhere, but you should find a link called "Get a call from a hardware specialist":
https://support.google.com/store/co...roid_help&cfnti=escalationflow.c2c&cft=5&rd=1
Click to expand...
Click to collapse
I submitted the form , although i live in Jordan which has no presence of Google whatsoever but what the heck !
thanks all for your suggestions.

Google is supposedly a global company...
Let us know how it goes, and good luck.

Well, if you figure out that it is just the screen, you can use this program for basic control with a lot of latency
http://forum.xda-developers.com/showthread.php?t=2786395
It's a little rough and confusing but, it's workable. If you need help setting it up feel free to shoot me a PM.

Z3+ Won't Boot

Need some help with my Z3+, but my issue seems different from the other ones I've seen.
Please tell me if I am posting in wrong forum.
As per title, my Xperia Z3+ will not start no matter what, no LED when charging too.
BUT! If I press on the back of the phone when plugged in to power, the phone will start. It shows the black Sony logo on white background for a couple seconds (with red LED) and then goes all black, no lights.
I have managed to pull up the "powered by android" logo a few times but once I release the phone goes all black again.
Would like to see if you know a fix.
P.S. Out of warranty, unrooted, stock 7.1.1

maybe it needs a new battery

https://forum.xda-developers.com/xperia-z4/help/urgent-wont-blink-red-light-sony-logo-t3666132

arirobot said:
maybe it needs a new battery
Click to expand...
Click to collapse
Thanks! Also seen that battery stats seem inconsistent, random drops between reboots. Will see if I can buy a new battery soon.

jc9896 said:
Need some help with my Z3+, but my issue seems different from the other ones I've seen.
Please tell me if I am posting in wrong forum.
As per title, my Xperia Z3+ will not start no matter what, no LED when charging too.
BUT! If I press on the back of the phone when plugged in to power, the phone will start. It shows the black Sony logo on white background for a couple seconds (with red LED) and then goes all black, no lights.
I have managed to pull up the "powered by android" logo a few times but once I release the phone goes all black again.
Would like to see if you know a fix.
P.S. Out of warranty, unrooted, stock 7.1.1
Click to expand...
Click to collapse
Contact Sony Authorised Service Centre to check the hardware once.

[email protected] said:
Contact Sony Authorised Service Centre to check the hardware once.
Click to expand...
Click to collapse
Is the hardware check free? I'm out of warranty

jc9896 said:
Is the hardware check free? I'm out of warranty
Click to expand...
Click to collapse
May be or May not be, but to avoid further damage, it is better to check with authorised service centre. If the issue with only battery, you can replace battery purchasing from outside (Online). If it is major problem with Mainboard etc... go for a new phone as the repairs cost big

[email protected] said:
May be or May not be, but to avoid further damage, it is better to check with authorised service centre. If the issue with only battery, you can replace battery purchasing from outside (Online). If it is major problem with Mainboard etc... go for a new phone as the repairs cost big
Click to expand...
Click to collapse
Thanks, will see if battery fixes it first before checking with service center.

Late reply, I know.
I didn't bother sending it to service as I gave up on it. Took it out a couple days ago, hooked up to PC and ran software repair and for some reason it works now.
Hope this may help anyone who has similar problem.

jc9896 said:
Late reply, I know.
I didn't bother sending it to service as I gave up on it. Took it out a couple days ago, hooked up to PC and ran software repair and for some reason it works now.
Hope this may help anyone who has similar problem.
Click to expand...
Click to collapse
whether the phone heats up before repairs???

Question Mi 11 speaker issue

Hi. So the other day out of the blue the speakers started doing what I've posted in the 2 videos attached.
It's very bizarre. At first I thought it might have been a software issue. I was running latest weekly mmx ROM at the time.
Since then I have done a clean flash of aosp ROM ricedroid. Issue is still there. So this suggests it's a hardware fault of sort.
I'm still a bit baffled with how's it come along as I've never dropped the phone nor has it ever gotten wet. Always been in a armour case from day 1. I've never messed with sound mods at all.
I did try installing viper4android after to see if it fixed it and nothing.
Anyone know what this may be? I really like the phone but I don't think it has any warranty left on it. Had it since the release of the mi 11.
Another weird thing is if I reboot the phone sometimes that solves it and speakers work fine. Then issue starts again at some point. Also if I open recents or start closing apps it then sorts itself out. Very weird. Anyway I hope someone on the forum can guide me to try and sort this or even find out what it is.
Thanks

Bump?

Hi. I'm having this same issue. Were you able to get a solution?

Hi. I'm having this same issue. Were you able to get a solution?

Flash full fastboot rom with format data... Should solve, I had the same

Software bug

dromaczek said:
Flash full fastboot rom with format data... Should solve, I had the same
Click to expand...
Click to collapse
hi. i have same issue..can you please tell us how exactly you solved the problem..
which rom,which way.vs.vs

Hi want to ask i just met this problems few days ago, until now still the same situation. Anyone know how to fix it? and if bring go service centre normally need how long to fix it? thank you

dromaczek said:
Flash full fastboot rom with format data... Should solve, I had the same
Click to expand...
Click to collapse
Hello can you elaborate on this? I tried flashing 13.0.13 eu rom, 13.0.12 eu rom and 13.0.4 global rom, all have the same issue.

samtaclauss said:
Hello can you elaborate on this? I tried flashing 13.0.13 eu rom, 13.0.12 eu rom and 13.0.4 global rom, all have the same issue.
Click to expand...
Click to collapse
it's about Hardware problem.. all softwares are tried but still same.

ozgrucar said:
it's about Hardware problem.. all softwares are tried but still same.
Click to expand...
Click to collapse
Could be motherboard issue, I sent the phone for servicing at a local phone repair shop, they tried swapping out the speakers, but it did not solved the issue. Neither does formatting nor changing rom.

My phone after this bug -> works 2 weeks and motherboard burn, need repair (varranty works)

dromaczek said:
My phone after this bug -> works 2 weeks and motherboard burn, need repair (varranty works)
Click to expand...
Click to collapse
I'm using almost 3 months with this bug.. motherboard is still fine.

I will go to service centre this weekend for checking, but for now i am using bluetooth speaker and earbuds all the time the issue does not happen as long i dont open any audio from my phone. but it buzz sometimes when calling people.

mighty1022 said:
I will go to service centre this weekend for checking, but for now i am using bluetooth speaker and earbuds all the time the issue does not happen as long i dont open any audio from my phone. but it buzz sometimes when calling people.
Click to expand...
Click to collapse
please share the service results here.

ozgrucar said:
please share the service results here.
Click to expand...
Click to collapse
They say since it happens sometimes but not always, seems to be motherboard problem but not speaker problem. Want me to backup my data, will format, and want to change motherboard. I plan next month end send for changing motherboard.

mighty1022 said:
They say since it happens sometimes but not always, seems to be motherboard problem but not speaker problem. Want me to backup my data, will format, and want to change motherboard. I plan next month end send for changing motherboard.
Click to expand...
Click to collapse
thanks for info.

ozgrucar said:
thanks for info.
Click to expand...
Click to collapse
I used for few days, yesterday suddenly my phone shut down, then cannot turn back on, i havent back up my phone data. Straight cannot turn on anymore. Tomorrow bring go fix straight TT

I have the same problem, I even bought the speakers, changed them and it continued, I already rebaled the processor but it didn't solve it, looking for a solution, a top of the line device.

Hello,
I have the same problem with Xiaomi Mi 11, I have installed Stable ROM with clean install.
On the other hand, I have changed the upper and lower speaker, the charging flex and the LCD and also the charging plate, which is where the lower speaker is mounted, the problem persists.
Has anyone been able to fix this error somehow?

Question Xiaomi 11T pro: The system has been destroyed

Good morning, I have a problem with my Xiaomi 11T pro. For some time it was randomly restarting, I sent it for repair and they told me that they had fixed the problem which is not true because not even a week later it happened again.
A few days ago it started to restart in a loop and then an error message appeared on the screen “The system has been destroyed”.
Now the phone, obviously, does not allow me to do anything except enter fastboot mode. I searched online and tried various methods but the problem is that I never unlocked the bootloader from the developer options.
Does anyone have any idea how to unlock it from a PC? Or has anyone had a similar experience and solved it?
I apologize if I posted in the wrong place, I am new to the forum. Thank you in advance to anyone who will help me!

Could be a HW problem.
Send it back for repair, as a reminder if you have paid, there is an obligation of result.

NOSS8 said:
Could be a HW problem.
Send it back for repair, as a reminder if you have paid, there is an obligation of result.
Click to expand...
Click to collapse
I did as you suggested. Let's hope for the best! Thank you very much for your help

Update: maybe it is useful for someone to know that by sending it to service for the second time they have replaced the motherboard. Now the phone seems to work fine, I've been using it for a few days and it has not given signs of restarting or anything.