Below in the attachment you can find the exact details of my device ( Nokia 7 plus ).
My issue is that from time to time at random the screen becomes unresponsive and then I have to lock and then unlock the device to make it working again ,can anyone please help me with a fix for this or does anyone know why exactly is this problem persisting.
Thanks
**Cheers mate**
View attachment 4811515
View attachment 4811516
View attachment 4811517
some say it's software. some say it's hardware. I cant tell for sure what the issues is. It happens to me as well. There is another discussion started which includes also this issue, did you try to search?
magiQx said:
some say it's software. some say it's hardware. I cant tell for sure what the issues is. It happens to me as well. There is another discussion started which includes also this issue, did you try to search?
Click to expand...
Click to collapse
Where can you please help me with a link ?
applesaw said:
Where can you please help me with a link ?
Click to expand...
Click to collapse
Here you go.
applesaw said:
Below in the attachment you can find the exact details of my device ( Nokia 7 plus ).
My issue is that from time to time at random the screen becomes unresponsive and then I have to lock and then unlock the device to make it working again ,can anyone please help me with a fix for this or does anyone know why exactly is this problem persisting.
Thanks
**Cheers mate**
View attachment 4811515
View attachment 4811516
View attachment 4811517
Click to expand...
Click to collapse
Just turn off the 'Swipe up on home button' gesture. Your problem is solved.
BasilVarkey said:
Just turn off the 'Swipe up on home button' gesture. Your problem is solved.
Click to expand...
Click to collapse
Please tell me how to do that !
**Cheers mate**
Go to Settings > System > Gestures > Swipe up on Home button and turn the toggle off
Sent from my Nokia 7 plus using Tapatalk
applesaw said:
Please tell me how to do that !
**Cheers mate**
Click to expand...
Click to collapse
For that you have to go to Settings > System > Gestures > Swipe up on Home button and turn off. I hope the problem was solved. it worked for me.
and for those who dont have 'Swipe up on home button active?
i never used that option and still have this random unresponsiveness of the screen. Tried it for half an hour in safe mode and it was fine. But then again, i uninstalled an app and it was fine for a day or so and then it started again.
Welcome to the club, Nokia pathetic quality phones, with low quality screens, headphone jack, usb c port! They said "Build like a tank" LOL.
magiQx said:
and for those who dont have 'Swipe up on home button active?
i never used that option and still have this random unresponsiveness of the screen. Tried it for half an hour in safe mode and it was fine. But then again, i uninstalled an app and it was fine for a day or so and then it started again.
Click to expand...
Click to collapse
Have you installed any third party apps form outside the playstore? like lucky patcher or game changer or gfx tools...etc? A hard reset might do the job.
BasilVarkey said:
Have you installed any third party apps form outside the playstore? like lucky patcher or game changer or gfx tools...etc? A hard reset might do the job.
Click to expand...
Click to collapse
Hi,
no, i do not have apps from other sources. all are downloaded from the play store. I did consider this but dont like it. I'll prepare myself mentally for a hard reset i hate this part because of the backup and data loss and evrything.
Thanks.
i am experiencing the same issue since a couple of months.
i now tried to disable the swipe up on home button gesture, though i really enjoyed this feature. will report back if the issue is gone...
EDIT: issue is still persistent.... any other ideas?
It seems it is a hardware issue, so i don't think it is possible to fix it. Just turn on and off the screen.
NahuelMS said:
It seems it is a hardware issue, so i don't think it is possible to fix it. Just turn on and off the screen.
Click to expand...
Click to collapse
i guess so too. any chance for waranty? has anyone replaced their screen?
For me this issue is occuring at least once an hour so turning off and on the screen is no sufficient solution...
Any news on the hard reset being a fix?
zFr3eak said:
i guess so too. any chance for warranty? has anyone replaced their screen?
For me this issue is occurring at least once an hour so turning off and on the screen is no sufficient solution...
Click to expand...
Click to collapse
i think pressing once and hour 2 times the power button is not so bad... Anyway i understand is not nice at all. I think they will not pay attention at this for you, they don't care much and probably are going to factory restart it and give it to you like it was before. Anyway you don't lose anything trying...
---------- Post added at 04:39 ---------- Previous post was at 04:38 ----------
MadalinC said:
Any news on the hard reset being a fix?
Click to expand...
Click to collapse
As it is a hardware problem doing a factory reset would not fix anything...
NahuelMS said:
i think pressing once and hour 2 times the power button is not so bad... Anyway i understand is not nice at all. I think they will not pay attention at this for you, they don't care much and probably are going to factory restart it and give it to you like it was before. Anyway you don't lose anything trying...
---------- Post added at 04:39 ---------- Previous post was at 04:38 ----------
As it is a hardware problem doing a factory reset would not fix anything...
Click to expand...
Click to collapse
Hmm, I did turn the "Tap to wake screen" on and this seems to have solved it for me. No need to factory reset. :highfive:
I didnt have the nerves to debug this issue and got myself a pixel 3a-XL. There was a promotion and i got it for the price i bought my n7+ back then.
what i will do now is a complete factory reset and see if it solves the issue with the screen. If not, i will mention this as well, besides the damaged charging port, to the warranty service.
I will report back once done. Could be next month tho.
Cheers
I got this problem too, after the october update. Some people at not a forum they have it even since august security patch.
Hmd is a joke same as this phone. This phone should have been rock stable, but is not. There are software and hardware issues that its hard for me to recommend this phone to anyone. Or any nokia phone with android.
Related
Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!
Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527
Lesiroth said:
Sounds like your problem is similar to mine:
http://forum.xda-developers.com/showthread.php?t=916527
Click to expand...
Click to collapse
Are u already solved the problem?
fpatrik17 said:
Yesterday when i take my milestone out of my pocket I noticed that the Settings touch button(second from left) wasn't working, every other "bar" button was working fine, except that one. Then I noticed there's a vertical line, that goes from the Setting button to the top of the phone that doesn't work. It simply stopped working... Some1 Help me pliz. It' s a Software or Hardware problem, and if it's a Software problem this thing will solve my problem??
globaldirectparts.com/Motorola-A855-Digitizer-p/mot1032930.htm
Thanks Very Much!!
Click to expand...
Click to collapse
same with my phone, may be digitizer was broken
Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.
shreyas99 said:
Are u using a custom Rom or the Original ? My touchscreen had a similar issue, and reflashing the ROM solved it. It took 2 flashes, but the issue is gone.
Dont know if yours is the same, but if the issue still remains, atleast it can confirmed that its a hardware issue and not a software one.
Click to expand...
Click to collapse
I have used CM6 on my phone, but when i got this issue, i made my phone back to 2.1. The problem is still standing.
uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?
shreyas99 said:
uh oh. Looks like a Hardware issue then. U still might wanna take to the store and get it verified. Is it still under warranty ? Any possibility of an exchange ?
Click to expand...
Click to collapse
No warranty... :/ I really love this phone..
link: cgi.ebay.com/NEW-Touch-Screen-Digitizer-Motorola-Milestone-A855-/370476035985?pt=PDA_Accessories&hash=item564217af91#ht_997wt_1200[/url]
This may solve my problem??
Havent seen any such issues.. Thanks god..
it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,
fckndrmr said:
it's similar to my problem, I had the back button through the top of the screen not working..
I have tried flashing, factory resets, and whatever I can do, but still no changed,, so I tried to ask the closest customer service and they said that it's the touchscreen panel must be thrown away to get the new one..
is it really true ?
please share this problem,,
thanks,,
Click to expand...
Click to collapse
I have bought a new touchpanel today.. now waiting for the shipping.
I will write here, when i replaced it what will happen 2 me.
See u later!
I have a mililar problem, right side of screen wont work... flash to 2.1 dont slove this problem
Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas
lfsupino said:
Hi all!
I was having the same problem with the column of numbers 3, 6, 9 of dialpad. Looking for the solution in google, I have read that this problem is probably caused due to the moisture... so yesterday I turned of my milestone, removed the battery, SIM and SD cards and left it inside an enviromental chamber @ +70 celsius degress for 1 hour and guess what? Problem solved!
I hope that it works for anyone that are having the same problem!
Regards
Lucas
Click to expand...
Click to collapse
where do you suggest one gets an environmental chamber?
environmentalchambers R'US of course
xploited said:
where do you suggest one gets an environmental chamber?
Click to expand...
Click to collapse
I have had good success with a combo of rice (inside a ziplock bag) to absorb humidity and/or a toaster over at the lowest bake setting.
Worked on MANY electronic devices over the years.
Sent from my Milestone using XDA Premium App
Same problem here. I've solved it by changing the digitizer (ebay 25 euros). Works fine now but in the mean time I change for a Desire HD... good by Milestone !
If you decide to change the digitizer, be patient, fixing th Milestone is not an user friendly task But if you take your time it's ok !
ive the same problem, and i believe that's because of moisture. because every time when its raining except the problem with right side of screen im not even able to use the phone touch screen doesn't work at all and the phone just does something by itself! this issue started with small vertical bar from right side of screen and it growing everyday now im not able to use right side of screen till home button.
i want to know do i have to replace touchscreen or i can fix it with something to absorb humidity?
thanks in advance
Big problem on my Incredible S touch screen. Left side got problem. Sometime it goes crazy...
Some keyboard button is not working. "E" "R" "D" "X" ","
Is hardware problem or Software?
How much if I need to repair a new touch screen and Mine is S-off
qlouis76 said:
Big problem on my Incredible S touch screen. Left side got problem. Sometime it goes crazy...
Some keyboard button is not working. "E" "R" "D" "X" ","
Is hardware problem or Software?
How much if I need to repair a new touch screen and Mine is S-off
Click to expand...
Click to collapse
bro did u try calibrate ur phone sumtime touch screen phone need to be calibrate so its go back normal again i hope this help
darkidz555 said:
bro did u try calibrate ur phone sumtime touch screen phone need to be calibrate so its go back normal again i hope this help
Click to expand...
Click to collapse
Did it here Settings > Language and Keyboard > Touch Input > Text Input > Calibration Tool
But still the same.. Do i need to reset the calibration?
Have you tried to reset phone? If that doesn't help, try factory restore
mine plays up. im stuck on cyanogenmod, cant go on other roms or even stock yet -.-
Basically it stops working or certain parts wont work, I would then press the power button (to put screen into sleep) and then wake it up then it's good again. very frustrating though.
I have a long pattern to unlock my phone and sometimes it won't work because certain parts of the screen isnt working. It's not physically broken I think, because all it needs it to be turned off and back on then it's good to go.
vladabiber said:
Have you tried to reset phone? If that doesn't help, try factory restore
Click to expand...
Click to collapse
Do you mean reset Calibration?
jakeyo said:
mine plays up. im stuck on cyanogenmod, cant go on other roms or even stock yet -.-
Basically it stops working or certain parts wont work, I would then press the power button (to put screen into sleep) and then wake it up then it's good again. very frustrating though.
I have a long pattern to unlock my phone and sometimes it won't work because certain parts of the screen isnt working. It's not physically broken I think, because all it needs it to be turned off and back on then it's good to go.
Click to expand...
Click to collapse
Unlock screen is fine for me.. Just when swap the Home screen it got problem. And typing. I realize it only got problem on the left side...
qlouis76 said:
Do you mean reset Calibration?
Click to expand...
Click to collapse
No. Turn off fastboot in power menu, then turn phone off and turn it on again. That should do the job. I had that problem either, but very, very rarely.
vladabiber said:
No. Turn off fastboot in power menu, then turn phone off and turn it on again. That should do the job. I had that problem either, but very, very rarely.
Click to expand...
Click to collapse
Thanks for the correction. Same, the problem is still there...
Could be a faulty digitizer :/
scoobysnacks said:
Could be a faulty digitizer :/
Click to expand...
Click to collapse
Probably it hardware problem rather than software, but you should try factory data reset first (settings, sd& phone storage). There is possibility that some app caused this.
scoobysnacks said:
Could be a faulty digitizer :/
Click to expand...
Click to collapse
So, what should I do? Bring it to repair? But, I had rooted my phone. No more Warranty. Need to S-on back?
qlouis76 said:
So, what should I do? Bring it to repair? But, I had rooted my phone. No more Warranty. Need to S-on back?
Click to expand...
Click to collapse
could someone make a really simple guide on how to get the phone s-on starting from the very start. I dont understand this: http://forum.xda-developers.com/showpost.php?p=15732727&postcount=14
it doesn't even read right.
Do a search, since there is several threads about this.
Do I need to s-on back to get the warranty?
Sent from my HTC Incredible S using XDA App
qlouis76 said:
Do I need to s-on back to get the warranty?
Yes.
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
Sent from my Incredible S using XDA App
Can I have the latest RUU, to S-ON back?
If only there were some kind of thread, listing all the officially shipped RUU's...
http://forum.xda-developers.com/showthread.php?t=1033922
i experience onces in a while at the android lockscreen whereby i cant complete my pattern but after a try or 2 again its fine already
TMarcus68 said:
i experience onces in a while at the android lockscreen whereby i cant complete my pattern but after a try or 2 again its fine already
Click to expand...
Click to collapse
Mine do have your problem as well. But My keyboard is totally driving me crazy!!!
Hi all,
All of the sudden, a few of my apps(not all) started looping, especially at their startup.. really bizarre.. Like Angry Birds...it lets me finish a turn then restarts as if i had never played that turn...
Also the screen flickers just a little when going back to the home screen. Never did it before. Like coming out of using an alarm, going back to home screen it flickers at the bottom and top of screen, but not with coming back from home app drawer or camera.. Just some apps again.
Now i did drop it about a week ago roughly 3 feet on hard floor(tile) but it is wearing a protective shell(from holster combo) and seems okay otherwise...
No other symptoms..I am not rooted(Because of that qe 0/0-Is there a hack for that?),Im using APEX launcher.... Thank u in advance.. I did search for this a few times but no results..
I did a recovery,, clear cache, twice. Then twice a factory reset so i am starting fresh and hope that works.. BUT, I would like to know what caused those problems so I can learn..
Rich
hey richsapf, no one cares about your dumb apps looping around....LOL,,,,
richsapf said:
hey richsapf, no one cares about your dumb apps looping around....LOL,,,,
Click to expand...
Click to collapse
LOL
Probably no one else has had this issue. Is it still doing it after the factory reset? I wonder if there is a some sort of circuit or something causing like a little power surge from the battery.
kwyrt said:
LOL
Probably no one else has had this issue. Is it still doing it after the factory reset? I wonder if there is a some sort of circuit or something causing like a little power surge from the battery.
Click to expand...
Click to collapse
I have the same issue, i posted a topic about that.
Lightofdark said:
I have the same issue, i posted a topic about that.
Click to expand...
Click to collapse
Hi....
The only thing that helped me was to do a factory reset... Thank you for replying!..
Actually it seems that this issue was due to the verizon microsim, I remove it and my phone works verry well now.
It doesn't matter if I have stockrom or custom (as we speak iHackers stockrom 1.1) the touch drives me crazy.. For an example when I surf on the Web and want to scroll down it works time to time then suddenly when I press my finger on screen it locks on that spot and start zooming page instead.
Exact same problem with the Facebook app.. Some setting? Would really like to disable it. If it's possible.
colors said:
It doesn't matter if I have stockrom or custom (as we speak iHackers stockrom 1.1) the touch drives me crazy.. For an example when I surf on the Web and want to scroll down it works time to time then suddenly when I press my finger on screen it locks on that spot and start zooming page instead.
Exact same problem with the Facebook app.. Some setting? Would really like to disable it. If it's possible.
Click to expand...
Click to collapse
There's already a thread dedicated to the touch issues if you search a bit. In my opinion it's a hardware issue. I think it has something to do with a short somewhere between the case and screen.
Look here: http://forum.xda-developers.com/showthread.php?p=47791462
There is no need for forum members to start a new thread about the same issue every day. You could have posted your question in any of these 4 threads that discuss the exact same issue.
here
here
here
or
here
And to answer your question, it isn't a setting and it isn't related to any specific apps. It's a widspread issue that affects a lot of Z1's and while there are many suspicions, there isn't any confirmation whether it's a hardware or software problem. A Sony rep called Rickard has posted about a fix that is coming in the next software update here but it remains to be seen if that fix actually works.
Right now the best advice we can give you is to take your Z1 to the place you purchased it from and ask them to get it repaired or replace it with a new one under warranty.
akselic said:
There is no need for forum members to start a new thread about the same issue every day. You could have posted your question in any of these 4 threads that discuss the exact same issue.
here
here
here
or
here
And to answer your question, it isn't a setting and it isn't related to any specific apps. It's a widspread issue that affects a lot of Z1's and while there are many suspicions, there isn't any confirmation whether it's a hardware or software problem. A Sony rep called Rickard has posted about a fix that is coming in the next software update here but it remains to be seen if that fix actually works.
Right now the best advice we can give you is to take your Z1 to the place you purchased it from and ask them to get it repaired or replace it with a new one under warranty.
Click to expand...
Click to collapse
Sorry but when I typed "touch problem" in title, nothing showed in z1 forum..
That's why I did my own thread.
colors said:
Sorry but when I typed "touch problem" in title, nothing showed in z1 forum..
That's why I did my own thread.
Click to expand...
Click to collapse
Welocome aboard with the Touch Screen Issues. (just kidding, I know its not happy time)
BTW, return your phone to the Store where you bought it to repair or replace via warranty. It's 100% faulty device.
eclyptos said:
Welocome aboard with the Touch Screen Issues. (just kidding, I know its not happy time)
BTW, return your phone to the Store where you bought it to repair or replace via warranty. It's 100% faulty device.
Click to expand...
Click to collapse
Dude have you seen the latest leak of Sirius in XB? Maybe what the sony rep is saying a fix will come is that they will port the glove mode to the z1
brapicoco said:
Dude have you seen the latest leak of Sirius in XB? Maybe what the sony rep is saying a fix will come is that they will port the glove mode to the z1
Click to expand...
Click to collapse
I didn't. Do you have the link? I think they are aware now of this problem and they try to fix it, I hope so, but for the solution we still waiting.
Mine did the same thing, I tried rebooting it and the problem went away for a day or so, so now I use an auto reboot to reboot every morning at 3am. Done this for three weeks now and the problem has vanished.
Kirkymole said:
Mine did the same thing, I tried rebooting it and the problem went away for a day or so, so now I use an auto reboot to reboot every morning at 3am. Done this for three weeks now and the problem has vanished.
Click to expand...
Click to collapse
I am glad you solved the problem but this should not happen in first place.
eclyptos said:
I am glad you solved the problem but this should not happen in first place.
Click to expand...
Click to collapse
I totally agree, Sony dropped the failbomb on this. I just hope my method solves the problem for other people too.
i am also experiencing this problem, just after upgrading to 4.3.
on 4.2 it never happened to me.
UserAr said:
i am also experiencing this problem, just after upgrading to 4.3.
on 4.2 it never happened to me.
Click to expand...
Click to collapse
Maybe on 4.2 you didn't know how to reproduce it but if you want to know my touch screen get worse after upgrade to .290 so you are not the only one.
sing cardasal
eclyptos said:
Maybe on 4.2 you didn't know how to reproduce it but if you want to know my touch screen get worse after upgrade to .290 so you are not the only one.
Click to expand...
Click to collapse
i don't have any other touch screen issue other than the zooming instead of scrolling thing. never experienced any issue on 4.2
UserAr said:
i don't have any other touch screen issue other than the zooming instead of scrolling thing. never experienced any issue on 4.2
Click to expand...
Click to collapse
It's the same. Touch screen do not recognize the movement of the finger but it do like you will just touch it one time, touch screen problem. Had problem even on scrolling pages.
eclyptos said:
It's the same. Touch screen do not recognize the movement of the finger but it do like you will just touch it one time, touch screen problem. Had problem even on scrolling pages.
Click to expand...
Click to collapse
correct, also when long pressing you can see that the screen fails to recognize the touch after a few seconds. really annoying when playing games.
BTW @eclyptos did you got your phone back?
brapicoco said:
BTW @eclyptos did you got your phone back?
Click to expand...
Click to collapse
Not yet, by the end of January I will know something.
eclyptos said:
Not yet, by the end of January I will know something.
Click to expand...
Click to collapse
Just leave us a message here on what will be the outcome of the repair. I'm losing hope here..
brapicoco said:
Just leave us a message here on what will be the outcome of the repair. I'm losing hope here..
Click to expand...
Click to collapse
Sure, when mine Z1 come back or I will find something I will spread all over the xda!
Hi all,
New to this forum. I used my phone during light rain, and thereafter realised that the U-touch button became totally unresponsive to touch (physically pressing it is ok), including swiping, long press, short press and fingerprint sensor.
Anyone facing the same problem or can suggest how I can rectify this? The only thing I've tried is rebooting but it didn't work.
Thanks!
Hi,
I never had any problems with mine.
Did you go into the settings and reset to defaults?
shaunydub said:
Hi,
I never had any problems with mine.
Did you go into the settings and reset to defaults?
Click to expand...
Click to collapse
Hi shaunydub, yes I've tried that, and also upgraded firmware but to no avail.
Zuk didn't say it's waterproof.. T-T
kibswj said:
Zuk didn't say it's waterproof.. T-T
Click to expand...
Click to collapse
But they say: U-Touch 2.0
Innovative Wet Hand Mode
So they want you to touch it with wet fingers
It sounds like the perfect time to flash CM on it.
Bumping because I'm curious if the OP solved this issue and if others have encountered it. Should I be super careful not to use the phone in any kind of rain?
Any update on that problem? I have the same problem. I'm already considering buying a new home button...