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YouTube playback at 60fps

Hello, i have P9plus L09 B161 unrooted and can't play YouTube videos at 60fps (in YouTube app) . I reset app data, uninstall/reinnstall etc and no fix. On Mate7 MM everything is OK. The phone is not in 720p ROG energy saver mode. The fps problem is from the beginning , two months ago. Any ideas or solutions ? Thank you.
Have a nice day !

I have the same issue I posted way back.

Maybe Huawei read this forum and fix the problem.

Ive given them a feedback on day 1 since I got the mobile both on email and official fb page. zero response about the issue.

The August 12 youtube update has finally added 60fps playback

My thread started in august 11 was read and problem solved by Youtube after one day, amazing ! ☺
Thank you XDA and YouTube !

Android 10 in sweden!

Yesterday(9/16-2020) my phone got the android 10 update. How is it in the europe? Any updates in any country?

In the offic Forum the rollout seems to be in Italia, Sweden, Belgium, Germany, Romania, Poland... right now.
But it seems only the retail one but not the Amazon Alexa one.....

I have the reteu version of motorola one zoom. So I don't think that it's only the retail

Reteu is the "normal" parker/zoom version.
(AMZEU)Reteu with release channel AMZEU is the Amazon Alexa Motorola one Zoom Edition.

Just got it in the UK on my amazon alexa device

Motorola One Zoom unusable after Android 10 update
Hi,
I got the official upgrade to Android 10 for the Motorola One Zoom yesterday (Sep. 16, 2020) as well.
I am based out of Switzerland.
For the time being, I strongly recommend NOT to install it.
It broke several things, which makes the phone virtually unusable.
1. Several apps crash almost immediately after starting, including basic functions like Phone (yes, the phone itself, so you cannot place or receive calls), Contacts, parts of the Settings function, Google Play or WhatsApp.
2. Battery drain in stand-by is now between 5 and 10% per 10 minutes. In a couple of hours may the phone is dead. There is only a minor improvement in switching to battery saving mode. If you actually use the phone it drains much faster
3. Bluetooth disconnects every 5-10 seconds. You cannot use any BT earpiece, headset or hands free. BTW, this means the Swiss COVID app, which uses BT to track possible contacts with infected people, is not working either
I had to bring back from the dead an old phone and put it back to work, as the One Zoom is unusable for the time being.
Again, I hope other One Zoom owners will be luckier with Android 10.
Please share you experience....
PS. My One Zoom is an XT-2010-1 and Android 10 build number is QPH30.29-Q3-28-13

fromi2ch59 said:
Hi,
I got the official upgrade to Android 10 for the Motorola One Zoom yesterday (Sep. 16, 2020) as well.
I am based out of Switzerland.
For the time being, I strongly recommend NOT to install it.
PS. My One Zoom is an XT-2010-1 and Android 10 build number is QPH30.29-Q3-28-13
Click to expand...
Click to collapse
I received Android 10 in Czech Republic yesterday. It is as stable as it was with Android 9. Battery life is excellent. I don't experience and noticeable standby drain. There is definitely something wrong about your device. I hope they will resolve it with another update.
Overall my Moto Zoom is the most stable phone I've ever had. I believe there are many satisfied used of this phone. But people usually don't post positive feedback.
If anyone reading this from Moto, thank you for this phone. I really enjoy it. I don't even care it was on Android 9 until yesterday as long as it worked fast and stable. Newest software is not always the best software.

hourglasstrampoline said:
I received Android 10 in Czech Republic yesterday. It is as stable as it was with Android 9. Battery life is excellent. I don't experience and noticeable standby drain. There is definitely something wrong about your device. I hope they will resolve it with another update.
Overall my Moto Zoom is the most stable phone I've ever had. I believe there are many satisfied used of this phone. But people usually don't post positive feedback.
If anyone reading this from Moto, thank you for this phone. I really enjoy it. I don't even care it was on Android 9 until yesterday as long as it worked fast and stable. Newest software is not always the best software.
Click to expand...
Click to collapse
I confirm it's a great phone, and I was a delighted Moto One Zoom owner and user, up until the Android 10 upgrade yesterday.
The experience has shaken my enthusiasm and confidence quite a bit, and as a further confirmation that Murphy's Law is still valid, this happened when I most needed the phone to work for professional reasons and caused major disruptions in my activities.
Separately, can you please share your model number and build as well?
It may help me focus my efforts to get the issue fixed with Motorola support.
Thx

Had the update, UK Amazon Alexa edition. So far no probs, no crashes or anything bad to report.
Sadly still no WiFi calling, which is pretty pathetic.

Working good till now
Hi there,
Yesterday I have received the Android 10, I have the Amazon Alexa version, bought from Amazon Italy. Till now is working good, just a little hotter when fast charging.

fromi2ch59 said:
hi,
i got the official upgrade to android 10 for the motorola one zoom yesterday (sep. 16, 2020) as well.
I am based out of switzerland.
For the time being, i strongly recommend not to install it.
It broke several things, which makes the phone virtually unusable.
1. Several apps crash almost immediately after starting, including basic functions like phone (yes, the phone itself, so you cannot place or receive calls), contacts, parts of the settings function, google play or whatsapp.
2. Battery drain in stand-by is now between 5 and 10% per 10 minutes. In a couple of hours may the phone is dead. There is only a minor improvement in switching to battery saving mode. If you actually use the phone it drains much faster
3. Bluetooth disconnects every 5-10 seconds. You cannot use any bt earpiece, headset or hands free. Btw, this means the swiss covid app, which uses bt to track possible contacts with infected people, is not working either
i had to bring back from the dead an old phone and put it back to work, as the one zoom is unusable for the time being.
Again, i hope other one zoom owners will be luckier with android 10.
Please share you experience....
Ps. My one zoom is an xt-2010-1 and android 10 build number is qph30.29-q3-28-13
Click to expand...
Click to collapse
坐标：中国
版本：亚马逊官网购买的德国亚马逊版
昨天早上接收到推送，安卓9升级安卓10，还很兴奋。
升级完成后可以上网，但是无法接打电话，朋友用微信告诉我才知道。
我使用的是中国电信，支持cdma，4g，lte，现在感觉很闹心。
请问你的问题解决了吗？

Question 5a with 5g overheating issue!

My 2 day old, 5a with 5g just overheated. I have no case on it and it wasn't charging at the time. I was in a FBM video call and at about the 30 minute mark, I got the overheating warning. A few minutes later, the phone froze for about 60 seconds and then resumed. The phone was very hot to the touch! Ironically it was propped up against a laptop screen that was in hibernation mode and there is a table fan approximately 8 inches from the device blowing directly at it.
I reported it to Google Support and 1st level was very understanding. 2nd level told me to try some tips that he would send me because I was probably just overusing it. I told him I was using it exactly the same way I used my 2xl, but that didn't seem to make a difference.
I'll keep this updated as I continue to use my new "hot" phone.

Interesting. There's a known issue with recording 4K video, but this is the first time I've heard of an issue just streaming video.
Keep us updated for sure.

I have not tried the video recording at 4K...but I have been streaming YouTube videos and no overheating for me. YMMV

I have experienced the overheating issue while using video recording at 60 fps 4k. The phone didn't seem warm at all though so here's hoping it's just a software fix Google can implement.

If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.

I noticed the same thing today on my new Pixel 5a. Wasn't doing anything other than participating in a Whatsapp video call and browsing text messages.
I do have a Spigen case but the ambient temperature was low 70's inside.
This could be concerning...

luciferin said:
If anyone can reliably reproduce the error, would you want to run some testing to see if the option for "Store videos efficiently
Use H.265/HEVC format" makes it better or worse?
I only had a heat issue when I first started my 5a, and it was installing all my apps in the background. Building the cache is notorious for its CPU use, so I can't say I'm surprised by overheating then. I've done a couple 5 minute 4k 60 videos without overheating since then.
Click to expand...
Click to collapse
I had a similar heat issue when setting up my phone the first time as well. It was when I was just going through the setup, and transferring everything from old phone to the new one. I, unlike you, have never experienced the heat build up, that occured with this phone, on any other phone in my many years of flashing ROMs and setting up phones (unless I was flashing it multiple times due to issues). So, this post does leave me a bit concerned....
I hope once I get my case that this doesn't start occurring for me.

I have experienced the video camera causing the over heating. It appears that any app using built in video recorder will produce the heat. Google camera, Duo, … Zoom. I did a little searching before checking here on xda.
Google admits that the issue is with the 60 bpf 4k recording that is the cause. And of course they do not have a fix available at this time.
I was hoping to find a way to lower the setting to 30 bpf but I cannot locate a way to change the setting. Can anyone help with that please? Or is it possible to install a different camera from the play store with custom video settings, and set that as default for all video?
Edit: I use the system wide dark mode, so I didn't see the camera drop down arrow which opens the settings popup. Open the camera, select video mode, touch the drop down arrow at the very top center of screen. The default setting for Frames/Sec is Auto. The other 2 options are 30 bfs and 60 bfs. Select 30 bfs. Touch outside the popup to dismiss.
I left the resolution at Full HD which is the default. Most users report the issue is while using 60 bfs at 4k.

My wife, who is traveling in another section of the country, also reports over heating. She was not actively using any app when the heating issue occurred. After rebooting the device she saw that the WebEx Meet app was attempting to connect in the background. A persistent silent notification was displayed in the notification tray. This app was one of many that she had transferred from her old device to her 5a during the initial setup process. I told her to uninstall that app. Then review all apps and remove any not needed. Probably should do the same as I have not looked at which of them may also be outdated and needlessly using system resources.

Grr, time for an update. I've had the overheat warnings every few days, but no noticeable effects from it. Until today!
I was in a long video call, maybe an hour or so and got the warning. Shortly after that, the phone shutdown. It was not charging at the time, battery was at 51%
I contacted support and they listened to my complaint and asked all the same questions as last time... except for the new question to confirm that I bought it from the US Google Store (I did of course, but not sure why they would ask that). They said a specialist will contact me via email within 2 days.

Having this issue as well. Shut down the phone for 10m and still got the issue when I powered on.
Crazy

I had a 5a for about 2 wks. I was in Facebook video chat for about 15min when overheated and dropped internet connection. I was holding phone in hand parked in car 80 degree day. I had one day left to return it, so I rma'd it. No way to report hardware problem as reason for return. Charged me $35 restocking fee. I loved the phone, but they need to solve this. If they fix it, I may buy again.

The phone overheating at all is unacceptable. I've never even personally seen/felt a phone "overheat". That's crazy.
Obviously some kind of defect that google will ignore for 1 year as per protocol.

I've only had my 5a 3 days so far but mine has yet to overheat. And I'm a heavy user. Now my OnePlus n10 after the android 11 update would overheat multiple times a day, sometimes when just sending a text. When it was on Android 10 it never overheated.

Im starting to have those issues too. I cant record for more than 1 minute sometimes

Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks

Deadmau-five said:
Was this solved in the new update? I havent updated due to root, so just wondering.
Thanks
Click to expand...
Click to collapse
No, I still can't record for over about 30 seconds to a minute

Unfortunately no... I'm still getting the overheating after the update.

This happened to me initially, like one user mentioned, when I got the phone and it was building the cache. More recently this happened to me while on a Caribbean vacation to Anguilla; was using the phone for pictures outside. It never got hot enough for a general overheat error, just always warning me that the camera was too hot and flash was disabled, or at one point camera was too hot when I was taking video and said the video could be unstable. I was filming in 1080/60. Switched to 1080/30 and it was ok. I have a Spigen Tough Armor case, so I wasn't surprised at that.

UPDATE: The phone finally died. I had been receiving the overheating issue about once a week since the beginning. Google support didn't care. Now, while I'm travelling in a foreign country, the phone died.
I called support and they said as a 1 time deal, they will replace it free of charge. However they only ship to the US and I have to send back this one in 14 days. That is an issue because mail from here takes months sometimes to reach the states. I"m not due back in the states until this summer.
WORST part: the password safe app that I use on my phone unlocks with my fingerprint. Never requires the actual password, so SHAME ON ME, I forgot that password. I have the password app on my laptop and it has current info, but I can't access it because I don't remember the actual password. :-(
PSA: use your actual password from time to time to ensure you don't forget key passwords!

Question Overheat issue as of April 2022

I've been scouring the web trying to find *current* info about the overheating issue, but all I'm finding is stuff from last year. Nothing new about whether it was ever fixed by a software path, or if current inventory has a hardware fix, or if Google just ignored it as they often do. I'd like to know if I buy a new Pixel 5a today, directly from Google, if it still may have the problem. I'd be grateful for any info, thanks!

IMissPalmOS said:
I've been scouring the web trying to find *current* info about the overheating issue, but all I'm finding is stuff from last year. Nothing new about whether it was ever fixed by a software path, or if current inventory has a hardware fix, or if Google just ignored it as they often do. I'd like to know if I buy a new Pixel 5a today, directly from Google, if it still may have the problem. I'd be grateful for any info, thanks!
Click to expand...
Click to collapse
I don't play games and I don't use 4k video on my camera. For me phone is great didn't get worm once, but that is just my use, pictures, fullHD video, chat, video calls, phonecalls and browsing and watching videos.

I meet this problem when I take photos or video ([email protected]).

I have had issues by simply using Android Auto in my vehicle in less than 10 minutes of use. I have also experienced the overheating when recording videos even though I have followed all of the tips in Google's support email.

If I'm using Android Auto, I have to keep the phone in front of an AC vent in my car - otherwise all radios shut off within 1-2 minutes, followed a few minutes later by an overheat message (at that point it's already throttled so bad that the phone is completely unusable anyway).
Any teleconference app that uses the front camera causes it to shut down all radios about 1-2 minutes before popping up the overheat message with no warning before turning off radios (Zoom, Mychart, CVS Minute Clinic, Teladoc, even a Facebook Messenger video call). Drove me crazy trying to do a telemedicine appointment with my doctor, he finally called me instead.
Even just trying to do a phone call with Google Maps running during the call makes this damn thing overheat. Taking it out of the case (Spigen Slimarmor) seems to delay it by about a minute.
Honestly, if Fi didn't require me to keep it active for 120 days to keep the discount I got on it, I would have run the damn thing under an 18 wheeler by now. The only benefits over my old OP8T are the camera app and the physical size. That's it. Luckily I still have it, so once I hit that 120 days, I'm going back to the 8T.

Has anyone tried alternate ROMs to see if they handle the overheating issue any better? I'm especially interested in LineageOS. I imagine some kernel changes to scheduling and clocks could handle things better for this processor.

Bought a new Pixel 5: it's always hot and stops recording video after 3-4 min

Hello! I live in the country of Georgia. Bought at a local (and good) Google Pixel 5 Green store. It's been five days since I bought it, but I can't beat the heat of the phone. It is hot even in the most basic tasks, and when shooting video, it gives an overheating message after 3 minutes of recording. I tried Android 13 and 11, the problem is there and there. The store told the craftsmen no: the smartphone is working, so there is no marriage, you can try sending it to Google.
I read reviews: everyone has a very cold phone. Can I throw it away or do you have any suggestions to solve the problem?

den4er98 said:
Hello! I live in the country of Georgia. Bought at a local (and good) Google Pixel 5 Green store. It's been five days since I bought it, but I can't beat the heat of the phone. It is hot even in the most basic tasks, and when shooting video, it gives an overheating message after 3 minutes of recording. I tried Android 13 and 11, the problem is there and there. The store told the craftsmen no: the smartphone is working, so there is no marriage, you can try sending it to Google.
I read reviews: everyone has a very cold phone. Can I throw it away or do you have any suggestions to solve the problem?
Click to expand...
Click to collapse
Try a factory reset and see if that fixes your issue

thatsupnow said:
Try a factory reset and see if that fixes your issue
Click to expand...
Click to collapse
This is the first thing I did, but it didn't work. Rollback to Android 11 didn't help either.