BT headset random disconnect - Huawei P30 Pro Questions & Answers

Hi
I have a P30 Pro, EMUI 9.1 .0.193 and I'm experiencing random disconnect of my BT headset during the call. I had a Voyager Legend and now a Jabra Supreme UC but the problem is still present.
Basically, during a phone call, randomly, the BT headset disconnect and the call is routed to the phone, or to another BT device.
The phone is very close to the headset to I don't think it is a problem of distance.
Does anyone have the same problem?
Thanks
Stefano

Yes, mine does the same with different headsets so I believe it is the phone, not the headset. I have to reboot my phone every week because Bluetooth will connect to my headset but only for calls, not for audio.

Sword Fish said:
Yes, mine does the same with different headsets so I believe it is the phone, not the headset. I have to reboot my phone every week because Bluetooth will connect to my headset but only for calls, not for audio.
Click to expand...
Click to collapse
I'm trying to understand if there is something around that could generate the problem... Random disconnections occur only when I'm at home at my desk, I have a bluetooth keyboard and mouse connected to the PC, probably there is interference. I never had disconnections when I'm outdoor or in the car...
I will try to pay more attention to this fact, maybe you can do the same to see any possible relationship of the problem with the sourrender environment.

Related

Bluetooth Question

I have a question regarding bluetooth.
I have an sony HBH-DS980 that works great for music playback on my tytn ii.
The problem i have with it is that when the music is playing and a receive a phone call it notifies me and i answer the call. After the call is over the bluetooth link seems to drop and will no reconnect untill i turn the headset off and on.
Is there a way to make the headset go back to music playing and not drop link automatically?
linxus40 said:
I have a question regarding bluetooth.
I have an sony HBH-DS980 that works great for music playback on my tytn ii.
The problem i have with it is that when the music is playing and a receive a phone call it notifies me and i answer the call. After the call is over the bluetooth link seems to drop and will no reconnect untill i turn the headset off and on.
Is there a way to make the headset go back to music playing and not drop link automatically?
Click to expand...
Click to collapse
Not having experience of this unit this may be down to the individual headset and I hope some others will come in with experience of this.
Does the headset support both Headset and Wireless Stereo profile?
If it does not, the function may not be supported. I use a Promate PM-2600 and it supports both and when I have selected Wireless Stereo (this has to be done manually!) it works without problem when answering a call and passing back to music or video play.
Hope someone with information on this particular unit gets back to you.
linxus40 said:
I have a question regarding bluetooth.
I have an sony HBH-DS980 that works great for music playback on my tytn ii.
The problem i have with it is that when the music is playing and a receive a phone call it notifies me and i answer the call. After the call is over the bluetooth link seems to drop and will no reconnect untill i turn the headset off and on.
Click to expand...
Click to collapse
Hi,
I own a Sony HBH-DS980 too, and experiencing the same problem Linxus40's having, but on my 8925 Tilt, of which is essentially the same phone as Linxus40's HTC Tynii .
It's very frustrating having to reboot the HBH-DS980 & re-press the play button to re-establish the bt connection after completion of every incoming call. It's s my understanding that the Sony HBH-DS980 supports both wireless headset & the wireless stereo profile, as I've got no problem placing & receiving unlimited bt calls without disconnection when I'm not listening to music. This said, I find the HBH-DS980's bt audio 'sound quality' fantastic thru the 8925 Tilt.
btw: I've got PocketMusic 5 and PocketPlayer 3.51 on my Tilt, but experience significantly better sound (audio quality) when my music is played via PocketMusic compared to PocketPlayer. Curious if any body else here notices this too.
Ok, any other Sony HBH-DS908 bluetooth headset owners experiencing the dropped bluetooth connection problem Linuxus40 and I are experiencing? Any advice on how the problem can be corrected?
Thanks in advance.
Jazz
jazzman-t said:
Hi,
I own a Sony HBH-DS980 too, and experiencing the same problem Linxus40's having, but on my 8925 Tilt, of which is essentially the same phone as Linxus40's HTC Tynii .
It's very frustrating having to reboot the HBH-DS980 & re-press the play button to re-establish the bt connection after completion of every incoming call. It's s my understanding that the Sony HBH-DS980 supports both wireless headset & the wireless stereo profile, as I've got no problem placing & receiving unlimited bt calls without disconnection when I'm not listening to music. This said, I find the HBH-DS980's bt audio 'sound quality' fantastic thru the 8925 Tilt.
btw: I've got PocketMusic 5 and PocketPlayer 3.51 on my Tilt, but experience significantly better sound (audio quality) when my music is played via PocketMusic compared to PocketPlayer. Curious if any body else here notices this too.
Ok, any other Sony HBH-DS908 bluetooth headset owners experiencing the dropped bluetooth connection problem Linuxus40 and I are experiencing? Any advice on how the problem can be corrected?
Thanks in advance.
Jazz
Click to expand...
Click to collapse
I'm facing the same issue as well! Tried numerous hard resets and fixes you would have thought imaginable! Unfortunately the problem is still existent and it is freaking irritating when you have to press the play button to repair the headset. Worst still - when the music starts playing through the speaker after a call, everyone starts to look at you like you are some moron.
I do really hope there is a way to resolve the problem. Any new fixes i can try???
Senior members? Any help?
linxus40 said:
I have a question regarding bluetooth.
I have an sony HBH-DS980 that works great for music playback on my tytn ii.
The problem i have with it is that when the music is playing and a receive a phone call it notifies me and i answer the call. After the call is over the bluetooth link seems to drop and will no reconnect untill i turn the headset off and on.
Is there a way to make the headset go back to music playing and not drop link automatically?
Click to expand...
Click to collapse
I have this exact same problem on my Sony Ericsson HBH-DS220.
The bluetooth will disconnect after hanging up a phone call. I don't press anything on the headset, I wait for the other person to hang up. When it hangs up, it immediately disconnects the bluetooth headset.
Annoying!
Probably a problem with the bluetooth stack then. The stack is already known to be very buggy and have problems with lots of Bluetooth devices. Luckily, unlike the graphics card, it looks like HTC will be releasing a fixed Bluetooth stack at some point in the future. In the mean time, you are probably out of luck.
Bluetooth connection problem also with Tilt
I have a Plantronics 510 BT earpiece that for no discernible reason is connected one minute and gone the next too. I haven't been able to determine any combination of actions, such as ending a call as the culprit. I always have to make the connection manually between the earpiece and the Tilt also - it never links automatically when I turn the earpiece on like it did with my Treo 650. I've had this Tilt for 3 days and this is probably going to be a show stopper and make me return it to at&t before the eval period in spite of everything else good about the phone. I also have a Plantronics Pulsar 590 stereo headset that I haven't experimented enough with yet to know if the connection is as flaky. But the bottom line is - I'll be damned if I'm going to try to fiddle with establishing a connection and all the steps it can take while I'm driving down the road!
HTC CLUB
I FOUND THIS FILE AT HTC CLUB... Dont know if it will fix your problem or not .. but its for some BLUETOOTH BUG ... This File is For TYTN2...
Description From HTC CLUB:
12/19/2007
Bluetooth Hot Fix (for HTC TyTN II)
Dropped calls sometimes occur when Bluetooth is on. If you encountered the same problem, please download this Bluetooth Hot Fix and install it on your device.
Hope This Helps

Issue with Bluetooth Hardware or Software

I am having an issue with my N1 and my 2010 Acura TL Bluetooth.
Sometimes it connect just fine, others it connects and then drops and still other times will connect the media portion, but not the phone portion.
Does this sound like a software issue(Bluetooth Stack) or defective hardware on the N1?
My car's Bluetooth is fine as it pairs and stays connected to my older phone and other phones that I have tested.
dan1431 said:
I am having an issue with my N1 and my 2010 Acura TL Bluetooth.
Sometimes it connect just fine, others it connects and then drops and still other times will connect the media portion, but not the phone portion.
Does this sound like a software issue(Bluetooth Stack) or defective hardware on the N1?
My car's Bluetooth is fine as it pairs and stays connected to my older phone and other phones that I have tested.
Click to expand...
Click to collapse
I'm pretty sure it's software-based. IIRC, Bluetooth is partially broken on Android and hasn't been completely fixed yet.
PacoL250 said:
I'm pretty sure it's software-based. IIRC, Bluetooth is partially broken on Android and hasn't been completely fixed yet.
Click to expand...
Click to collapse
+1
It's a software issue with Android which will [hopefully] be fixed in soon-to-come Android versions
I have same problem with Nokia's car kit and N1. When I start my car, phone connects to HF and says "connected to phone and media" (or something like that) in BT-menu.
Spotify plays music via A2DP thru car kit without any problems, but sometimes phone connection is partially dropped (incoming voice) without any notification. When call arrives, Spotify stops playing music as it should be and I can answer to phone call, but I can't hear callers voice. However, caller can hear my voice, so only callers voice is muted.
This happens randomly. Sometimes phone audio works and sometimes not.
Is this problem reported to Google?
xyz1303 said:
I have same problem with Nokia's car kit and N1. When I start my car, phone connects to HF and says "connected to phone and media" (or something like that) in BT-menu.
Spotify plays music via A2DP thru car kit without any problems, but sometimes phone connection is partially dropped (incoming voice) without any notification. When call arrives, Spotify stops playing music as it should be and I can answer to phone call, but I can't hear callers voice. However, caller can hear my voice, so only callers voice is muted.
This happens randomly. Sometimes phone audio works and sometimes not.
Is this problem reported to Google?
Click to expand...
Click to collapse
Can I upgrade bluetooth 2.0 to bluetooth 3.0 one my nexus one ???

[Q] Phone calls routed to internal speaker on wired or bluetooth headset.

Hi everybody. I have just got my new HTC One and I am really loving it. But I seem to have run into a major problem which I couldn't solve despite trying everything. Whenever I receive or dial a phone call while using a wired headset or bluetooth headset, I can hear the sound in the headset for a couple of seconds but then the call is routed by default to the internal speakers and mic. All this while the phone shows that the output is going to the headset. If I change it to the internal speaker and back again to the headset (wired or bluetooth), everything works normally and I can talk and hear through the headset. This problem only occurs with phone calls and I am able to listen to the music through headsets normally without any sound quality issue. I have searched on various internet forums but all in vain. A few more people were having this problem but no solution was in sight. I thought may be an upgrade would solve this problem but alas even after upgrading to the latest 4.3 update, the problems remains. Hope somebody here can help me with this problem.

Bluetooth Headset dropping mid call

This is makiing me pull my hair out
My Phone a Galaxy Note 1 with JellyBeans Stock update rooted phone, and my headset is the Jabra Clipper
The issue is that during calls the Bluetooth connection would drop, not the call, just the BT connection, and I can hear the caller through the phone, If I disconnect the Bluetooth headset through the icon on the call screen and connected again, the sound returns through the BT headset, only to drop again after a few seconds.
This behaviour has happened with other BT audio devices but with varying frequencies.
I have gone through MANY MANY forums and posts, found several other people complainig about this on different headsets and different devices, which leads me to believe that it could be an Android issue, maybe not a sizable sample but to us who suffer from it, it is very very frustrating.
Needless to say, I have tried EVERYTHING, from unparing, reparing, testing the BT headset on different phones etc.
I HOPE that someone out there could help me with this issue, this is a desperate call for help :crying::crying:

Bluetooth issues: headset connected but calls go through the phone!

I have been having some Bluetooth issues with my Huawei P20 Pro dual sim CLT-L29.
My mono bluetooth headset often appears as connected, but, if I make or take a call, it goes through the phone speaker, not through the headset. If I click on bluetooth - headset name it says "connected for calls and media audio", but it doesn't work. The only way to get it to work is to apply the IT approach and reboot the phone.
Has this happened to anyone else? This makes the phone quite unusable; when I get important phone calls, I can't always say: "please wait 30 seconds while I reboot my phone"!
This has happened with 4 headsets: 2 Jabra Talk 45 and 2 Plantronics V3200. The Plantronics has sensors to direct the call back to the phone if the headset is not in your ear, but I have disabled that. The Jabra has no such function, so this cannot be the issue.
Oddly, this has never happened with stereo bluetooth earphones / headphones. The worst that has happened with those is that, since a few months ago, the Jabra app no longer recognises the Jabra 65t earbuds, even though they otherwise still work just fine.

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