Google app update kills app and Assistant - Samsung Galaxy Note 9 Questions & Answers

Last night I got an update to the Google app.
Right after it installed, Google would not open. Assistant will not open and the Google feed but pressing the home button will not open.
I've cleared cache in the Google app and rebooted, no joy.
I cleared data on the Google app, Google Play Services app and Google Play Store app and rebooted, no joy.
I uninstalled updates from the Google app and rebooted, No joy.
I updated Google app, rebooted, No joy.
I've sent into phone recovery and cleared cache partition a couple times along the way.
No joy.
I realize that I'm on my way to the dreaded factory reset, but what caused this?
I'm hoping for another update to the Google app for a fix, before I resort to the dreaded FR.
I was able to download and use the Google Go "light" app.
Any ideas?
My Android Central thread, with a bit of back and forth and screenshots is here :
https://forums.androidcentral.com/showthread.php?t=980023

pizza_pablo said:
Last night I got an update to the Google app.
Right after it installed, Google would not open. Assistant will not open and the Google feed but pressing the home button will not open.
I've cleared cache in the Google app and rebooted, no joy.
I cleared data on the Google app, Google Play Services app and Google Play Store app and rebooted, no joy.
I uninstalled updates from the Google app and rebooted, No joy.
I updated Google app, rebooted, No joy.
I've sent into phone recovery and cleared cache partition a couple times along the way.
No joy.
I realize that I'm on my way to the dreaded factory reset, but what caused this?
I'm hoping for another update to the Google app for a fix, before I resort to the dreaded FR.
I was able to download and use the Google Go "light" app.
Any ideas?
My Android Central thread, with a bit of back and forth and screenshots is here :
https://forums.androidcentral.com/showthread.php?t=980023
Click to expand...
Click to collapse
You can try using ADB and a PC to uninst5 the Google apk.
Download package Info , by police developers, to get the name of the package name for Google. Prob something like com.google.search or something
Then run this command
ADB shell pm uninstall --user 0 com.google.app.name.here
After it's uninstalled, try reinstalling from the app store and see where that takes you

pm uninstall is not reversible unless you do a factory reset. pm disable is.

gruuvin said:
pm uninstall is not reversible unless you do a factory reset. pm disable is.
Click to expand...
Click to collapse
I don't understand why I see so many people who say this. It's NOT true. Do you see that part of the code that says --user 0? That means that the app is only removed from the current user.
To go a step further, this would only even apply to apps not available from the play store. You could delete the Google app off your phone completely and still get it back from the play store, whitch is exactly what should happen if they run the line I provided.
So, tl;Dr using "pm uninstall --user 0" doesn't remove an app from the phone entirely, only from the current user of the device.

I always forget to try the SAFE Mode. Google app worked on SAFE MODE, but kept working when I came out of SAFE MODE.
Anyways, the Google app works but voice is grayed out.
ETA, it turns out that Google Assistant could not be turned on, because through all of my uninstalling SMS reinstalling of the Google app, Bixby became the default assistant app.
So exactly how did going into and coming out of SAFE MODE fix this?

I think I have it figured out.
It's a Swift Installer conflict.
If the Google app updates, before there is a Swift Installer overlay update for the Google app, the Google app asks Assistant will crash.
Once they're is a overlay update for the Google app in Swift Installer, entering works without doing any 'gymnastics'.
The Swift Installer developer has been pretty good about keeping up with Google app updates. I imagine that's a tough job!
Today, I had a Google app update that I had been putting off for several days, waiting for Swift Installer update for the Google app overlay. There was no update available inside the Swift Installer app.
I updated the Google app in the Play Store.
The Google app crashed.
I opened the Swift Installer app and the overlay update for the Google app was then available.
Without the required reboot, after a Swift Installer change, the Google app and the Google Assistant worked.
Totally awesome!

Related

Error code with googlesearchbox

I have a NEXUS 6 non rooted stock phone
I updated the Shazam app this morning and then after the phone was acting weird. I went ahead and rebooted it.
Usually, it connects to all my bluetooth and network automatically, but I had to do it manually. Weird I thought.
When I go to the play store and check my apps for updates
It gives me an error that google app has stopped, but I look into detail of the crash report, it has a crash with com.google.android.googlequicksearchbox:search
When I try to access YT, it doesn't open.
I have gone ahead and wipe the cache partition,
disable and renabled google related apps.
To no avail...
Anyone experiencing the same issues?
I am trying to reinstall the Google (Search) app to see if that helps or not.
Not sure which version to install?
Google App 4.1.29.1706998.arm64
Google App 4.1.29.1706998.x86
Google App 4.1.29.1706998.arm

[Q] google play store/ google play services "glitched" please help.

Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
lakcore said:
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
Click to expand...
Click to collapse
Are you on a stock system? Or did you flash a system image with Mofo?
Harry44 said:
Are you on a stock system? Or did you flash a system image with Mofo?
Click to expand...
Click to collapse
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
lakcore said:
I'm on stock. Only thing I've done was remove some bloatware with rootjunky's program he put up. That was a while ago but I put it all unbloacked the bloatware and it worked for a couple minutes then stopped when I tried to update an app.
Click to expand...
Click to collapse
I would restore back to stock and see if the problem persists. If it is solved then at that point re-root with Mofo. If it does not fix itself bring the device to Verizon and they will factory reset it then realize thats not the problem. At which point they will replace the device for free.

Can't get Android Pay app to work

My Android Pay app will not start. It always says "Android Pay is unavailable - Android Pay is not available."
I am running a completely stock N6 no root on 6.0.1
NFC is on
Tap to Pay is on
Screen Pin enabled
Is there some other setting I need to check? I would really like to get this app working soon.....thanks for any help.
What country?
Sent from my Nexus 6 using XDA Free mobile app
Im in the US....but now I seem to be able to make the app work only when I went into the settings area with turning on android pay within the Google account area. I just can not make the app short cut on the home page or the app icon inside the app drawer open the app. I tried uninstalling the app and reinstalling....but same thing.
I am also using Nova Launcher .....could that be why the app icon wont trigger the app from staring up?
RR215 said:
Im in the US....but now I seem to be able to make the app work only when I went into the settings area with turning on android pay within the Google account area. I just can not make the app short cut on the home page or the app icon inside the app drawer open the app. I tried uninstalling the app and reinstalling....but same thing.
I am also using Nova Launcher .....could that be why the app icon wont trigger the app from staring up?
Click to expand...
Click to collapse
Where did you find that? I don't see any such settings in my "Google account area".
This app will tell you whether or not it's due to your device failing Google Play Services' SafetyNet API. Android pay will only work if the result is Green
JimSmith94 said:
Where did you find that? I don't see any such settings in my "Google account area".
Click to expand...
Click to collapse
Main Settings> Google> Android Pay (under the services area)
StykerB said:
This app will tell you whether or not it's due to your device failing Google Play Services' SafetyNet API. Android pay will only work if the result is Green
Click to expand...
Click to collapse
Awesome app.....thanks so much for that StykerB. It says my Google Play services connection failed....
I cleared the cache from Google Play Services and Google Play Store....still wont allow the Android Pay Icon on my home screen and the one in the app drawer to work.
But I CAN OPEN the Android Pay app and use it when I open from the Settings>Google> Android Pay scenario. Odd...what is causing the app icons to error out?
RR215 said:
Awesome app.....thanks so much for that StykerB. It says my Google Play services connection failed....
I cleared the cache from Google Play Services and Google Play Store....still wont allow the Android Pay Icon on my home screen and the one in the app drawer to work.
But I CAN OPEN the Android Pay app and use it when I open from the Settings>Google> Android Pay scenario. Odd...what is causing the app icons to error out?
Click to expand...
Click to collapse
I had a similar type of error at some point and what ended up fixing it was uninstalling updates from Google play services rebooting and letting it reupdate itself
StykerB said:
I had a similar type of error at some point and what ended up fixing it was uninstalling updates from Google play services rebooting and letting it reupdate itself
Click to expand...
Click to collapse
Just tried that but I get a road block as it says..... "Cant Uninstall because this package is an active device administrator"
RR215 said:
Main Settings> Google> Android Pay (under the services area)
Click to expand...
Click to collapse
Thanks! Unfortunately mine is grayed out with only the option to add cards, because I still haven't been able to get Android Pay set up.
Mine didn't start working until I reflashed 100% complete stock.. I used the wugz tool kit and reflashed to 100% stock.. I still have an open bootloader though.. I had to turn off Google play services reboot then it automatically updated and boom worked.. I didn't even loose my data..
gothicasshole said:
Mine didn't start working until I reflashed 100% complete stock.. I used the wugz tool kit and reflashed to 100% stock.. I still have an open bootloader though.. I had to turn off Google play services reboot then it automatically updated and boom worked.. I didn't even loose my data..
Click to expand...
Click to collapse
If you didn't lose data, I assume you used Wugz ‘Flash Stock + Unroot’ with ‘No Wipe Mode’, which "preserves your userdata and cache". That is essentially how I got from 5.1.1 to 6.0 and then to 6.0.1 with fastboot.
How did you turn off Google play services? Disable and Force Stop are grayed out in Settings, Apps. I'm already at Google Play services 8.4.89, which is newer than the 7.3 that the Play Store shows. I think I'll give it a try...
JimSmith94 said:
If you didn't lose data, I assume you used Wugz ‘Flash Stock + Unroot’ with ‘No Wipe Mode’, which "preserves your userdata and cache". That is essentially how I got from 5.1.1 to 6.0 and then to 6.0.1 with fastboot.
How did you turn off Google play services? Disable and Force Stop are grayed out in Settings, Apps. I'm already at Google Play services 8.4.89, which is newer than the 7.3 that the Play Store shows. I think I'll give it a try...
Click to expand...
Click to collapse
Did you re root?? If you kept root it will not work period.. When I first booted up the phone.. I went from 5.0 to 6.1... It said I needed to update Google play. I pressed deactivate.. Immediately rebooted then it auto updated then I got to use Google wallet and the rest of my apps downloaded updates... I'm pritty sure if you have root it will not work period
RR215 said:
Just tried that but I get a road block as it says..... "Cant Uninstall because this package is an active device administrator"
Click to expand...
Click to collapse
if you click on the button that shows up iirc you just need to uncheck android device manager.
gothicasshole said:
Did you re root?? If you kept root it will not work period.. When I first booted up the phone.. I went from 5.0 to 6.1... It said I needed to update Google play. I pressed deactivate.. Immediately rebooted then it auto updated then I got to use Google wallet and the rest of my apps downloaded updates... I'm pritty sure if you have root it will not work period
Click to expand...
Click to collapse
Yes, I am rooted at the moment with Chainfire's systemless root 2.64. My plan is to reflash with fastboot, not root, activate Android Pay long enough to buy something and get my $20, and then root again. I still don't see any advantage to pulling out my phone to pay for something, when I can swipe a real card faster. I'm a sucker for free money though.
JimSmith94 said:
Yes, I am rooted at the moment with Chainfire's systemless root 2.64. My plan is to reflash with fastboot, not root, activate Android Pay long enough to buy something and get my $20, and then root again. I still don't see any advantage to pulling out my phone to pay for something, when I can swipe a real card faster. I'm a sucker for free money though.
Click to expand...
Click to collapse
Bahahaha aren't we all?

Update Google app to open Wear OS issue

I'm unable to open Wear OS app at all, always getting attached message "Update your Google app on the Play Store. Then open the Wear OS by Google app again.".
Google app and Wear OS app are up-to-date, tried clearing cache and data, tried uninstalling and reinstalling, non fixed the issue.
Hope someone can help.
man2003 said:
I'm unable to open Wear OS app at all, always getting attached message "Update your Google app on the Play Store. Then open the Wear OS by Google app again.".
Google app and Wear OS app are up-to-date, tried clearing cache and data, tried uninstalling and reinstalling, non fixed the issue.
Hope someone can help.
Click to expand...
Click to collapse
There seems to be some issues with Google play services and this phone. It seems to constantly crash. Just about to post a thread on this
man2003 said:
I'm unable to open Wear OS app at all, always getting attached message "Update your Google app on the Play Store. Then open the Wear OS by Google app again.".
Google app and Wear OS app are up-to-date, tried clearing cache and data, tried uninstalling and reinstalling, non fixed the issue.
Hope someone can help.
Click to expand...
Click to collapse
I had the same topic. To solve it I factory reset the watch twice and cleared cache and data for Google play services on the phone.

Google Maps

I installed Google Maps Beta app before. Then today, I wanted the original app back so I opened the play store. I searched forGoogle Maps, tapped on "uninstall" and then it uninstalled after some time. When I tried to install it from play store, it then showed an error message saying: "You cannot install this app because another user has already installed an incompatible version on this device." But I've already uninstalled the first app, cleared app preferences and deleted all folders relating to Google Maps. Maybe the app didn't uninstall completely? Please help me, I don't wanna have to reset my phone to have to use Google Maps again.

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