First off, I can make outgoing calls 100% of the time, and never have any problem except a split-second delay (as expected with VOIP)
Receiving calls though......
First, wifi calling randomly turns off, with a note I find later about "wifi calling is not available at this location" ---- yes, I have poor reception, and I know wifi calling requires an always-active GPS signal so rain or clouds can kill it --- but it never turns back on once the storm/cloud/whatever is gone, it stays turned off until I manually turn it back on.
Second, even when it is turned on, I will randomly get no notification - no ring, no vibrate, the screen stays black, and no "miss call" notification, I just get told later that someone tried to call me and it went straight to voicemail.
Third, when it does register an incoming call, I will swipe to answer and the phone app will... kinda half-freeze... it acts like it's trying to answer the call, where the red end button appears, but all the other buttons are greyed out except message. It's in a strange limbo-like state of being answered and not... when this happens usually the other party will connect and can hear me, but whatever they say never reaches me.
Fourth, I answer the call, everything seems fine, I say hello and just hear my own voice echoing, and even though I answered the call, they never connect and end up on voicemail.
I know that WiFi calling is a "new technology" (even if we've been using VOIP for years....) and Sprint hasn't "ironed out the bugs" yet, but is there anything I can do to improve it?
I have tried doing a hard reset on the phone, updating PRL/settings/OS, changing the phone data mode from LTE to CDMA, sprint tech changed out my SIM card for a new one, airplane mode (which doesn't work because it turns off GPS)... none of it works and I still miss a good 60%+ of my calls... any other suggestions?
Ashton_Durkhun said:
First off, I can make outgoing calls 100% of the time, and never have any problem except a split-second delay (as expected with VOIP)
Receiving calls though......
First, wifi calling randomly turns off, with a note I find later about "wifi calling is not available at this location" ---- yes, I have poor reception, and I know wifi calling requires an always-active GPS signal so rain or clouds can kill it --- but it never turns back on once the storm/cloud/whatever is gone, it stays turned off until I manually turn it back on.
Second, even when it is turned on, I will randomly get no notification - no ring, no vibrate, the screen stays black, and no "miss call" notification, I just get told later that someone tried to call me and it went straight to voicemail.
Third, when it does register an incoming call, I will swipe to answer and the phone app will... kinda half-freeze... it acts like it's trying to answer the call, where the red end button appears, but all the other buttons are greyed out except message. It's in a strange limbo-like state of being answered and not... when this happens usually the other party will connect and can hear me, but whatever they say never reaches me.
Fourth, I answer the call, everything seems fine, I say hello and just hear my own voice echoing, and even though I answered the call, they never connect and end up on voicemail.
I know that WiFi calling is a "new technology" (even if we've been using VOIP for years....) and Sprint hasn't "ironed out the bugs" yet, but is there anything I can do to improve it?
I have tried doing a hard reset on the phone, updating PRL/settings/OS, changing the phone data mode from LTE to CDMA, sprint tech changed out my SIM card for a new one, airplane mode (which doesn't work because it turns off GPS)... none of it works and I still miss a good 60%+ of my calls... any other suggestions?
Click to expand...
Click to collapse
do u have a vpn active?
plus i dont think GPS has anything to do with "WIFI" calling.
as long as wifi is connected to a proper wifi network, that should be all you need.( other than if a VPN is activated or wifi network is congested/ to many AP ssids with overlapping channels, then it should work fine.)
I did before the hard reset (one-dot), I dont now. so it didn't seem to matter...
Ashton_Durkhun said:
First off, I can make outgoing calls 100% of the time, and never have any problem except a split-second delay (as expected with VOIP)
Receiving calls though......
First, wifi calling randomly turns off, with a note I find later about "wifi calling is not available at this location" ---- yes, I have poor reception, and I know wifi calling requires an always-active GPS signal so rain or clouds can kill it --- but it never turns back on once the storm/cloud/whatever is gone, it stays turned off until I manually turn it back on.
Second, even when it is turned on, I will randomly get no notification - no ring, no vibrate, the screen stays black, and no "miss call" notification, I just get told later that someone tried to call me and it went straight to voicemail.
Third, when it does register an incoming call, I will swipe to answer and the phone app will... kinda half-freeze... it acts like it's trying to answer the call, where the red end button appears, but all the other buttons are greyed out except message. It's in a strange limbo-like state of being answered and not... when this happens usually the other party will connect and can hear me, but whatever they say never reaches me.
Fourth, I answer the call, everything seems fine, I say hello and just hear my own voice echoing, and even though I answered the call, they never connect and end up on voicemail.
I know that WiFi calling is a "new technology" (even if we've been using VOIP for years....) and Sprint hasn't "ironed out the bugs" yet, but is there anything I can do to improve it?
I have tried doing a hard reset on the phone, updating PRL/settings/OS, changing the phone data mode from LTE to CDMA, sprint tech changed out my SIM card for a new one, airplane mode (which doesn't work because it turns off GPS)... none of it works and I still miss a good 60%+ of my calls... any other suggestions?
Click to expand...
Click to collapse
Oh sprint. I always had network connectivity issues with them. I wouldn't be surprised if this is something that is wrong on sprints end
bober10113 said:
plus i dont think GPS has anything to do with "WIFI" calling.
as long as wifi is connected to a proper wifi network, that should be all you need.( other than if a VPN is activated or wifi network is congested/ to many AP ssids with overlapping channels, then it should work fine.)
Click to expand...
Click to collapse
You have to have an active GPS signal for "e911 services" --- yes the app claims you can set your location manually, but doing so does nothing and as soon as my phone loses cell/GPS reception, wifi calling goes off and will NOT come back on till reception is restored (also I've used two of Sprints Femtocells and both of them required an active GPS for e911 so....)
Bober_is_a_troll said:
Oh sprint. I always had network connectivity issues with them. I wouldn't be surprised if this is something that is wrong on sprints end
Click to expand...
Click to collapse
yeah.... since about the start of this year my LTE speeds have gone down (though only in actual use! --- run speedtest and magically I have like 50mbps, even though I can't watch youtube even at 144p without it buffering and asking my phone "Alexa Next Track" returns an error about connectivity) Also my reception in my home has gotten worse in the last couple months --- for the last 17.5 years I've been able to make/receive calls on sprint over normal cellular without issue as long as it wasn't raining (yes, I've been with Sprint for almost long enough to raise a child.... they started out as the best carrier in my area, believe it or not), but now even though my phone reports 2 bars (out of like 8 or 10), I recieve almost no calls, and drop outgoing ones very frequently unless I switch to WiFi Calling.
So... yeah... I figured it was actually bad implementation on either Samsung or Sprint's part, but I was hoping there was something I could do to improve it....
Ashton_Durkhun said:
You have to have an active GPS signal for "e911 services" --- yes the app claims you can set your location manually, but doing so does nothing and as soon as my phone loses cell/GPS reception, wifi calling goes off and will NOT come back on till reception is restored (also I've used two of Sprints Femtocells and both of them required an active GPS for e911 so....)
yeah.... since about the start of this year my LTE speeds have gone down (though only in actual use! --- run speedtest and magically I have like 50mbps, even though I can't watch youtube even at 144p without it buffering and asking my phone "Alexa Next Track" returns an error about connectivity) Also my reception in my home has gotten worse in the last couple months --- for the last 17.5 years I've been able to make/receive calls on sprint over normal cellular without issue as long as it wasn't raining (yes, I've been with Sprint for almost long enough to raise a child.... they started out as the best carrier in my area, believe it or not), but now even though my phone reports 2 bars (out of like 8 or 10), I recieve almost no calls, and drop outgoing ones very frequently unless I switch to WiFi Calling.
So... yeah... I figured it was actually bad implementation on either Samsung or Sprint's part, but I was hoping there was something I could do to improve it....
Click to expand...
Click to collapse
Switch telco's... Sprint dropped the ball. They invested in. Winax , then LTE took off. They've been behind ever since
Related
Hello,
I have a verry weird problem with my Tytn 2.
Most of the time when people try to call me, the phone doens't ring. the only thing i see is a small incomming call icon on top of the screen and the screen turns on. after that i get an sms message from my voicemail. (They get redirected to it)
Sometimes it just works well.
Dont know what is going on, but it is verry annoying. i miss a lot of calls every day.
Maybe anyone know the issue?
Btw on a sidenote, i check my Gmail every 5mins (1min disconect when idle) but it seems to consume a lot of data +- 15MB a day. Only email checking!!
Anyone who knows how that come?
Thanks!
r u on a 3G or 2G coverage?
If on 2G, some operators do not allow data and voice at the same time. So if you have your Internet connection on at almost all the times, your voice calls will automatically be switched to VMail.
But if you have a 3G connection. dunno.
as far as the net usage, do you download ALL the message? try loading only the headers? Do you also download the attachments? all these rack up.
kaluzu said:
r u on a 3G or 2G coverage?
If on 2G, some operators do not allow data and voice at the same time. So if you have your Internet connection on at almost all the times, your voice calls will automatically be switched to VMail.
But if you have a 3G connection. dunno.
as far as the net usage, do you download ALL the message? try loading only the headers? Do you also download the attachments? all these rack up.
Click to expand...
Click to collapse
Well i think i can select that at the menu 'Band' it is configured as 'Auto'
Can chose:
Type network: Auto, GSM or WCDMA
Select GSM/UMTS-band: GSM(900+1800)+UMTS(2100) or GSM(1900+850) or UMTS (2100+800)
i know my provider supports 3g
Or is that the wrong menu? and settings.
Thanks for the tip on the email. Attachments were already disabled. but i chosed to download all tekst and no images. But now i selected it to header only, will monitor how it goes.
Hm, maybe some more ppl with input?
i still think it has something to do with the internet connection that is active.
My Kasier switches between 2G and 3G depending on coverage. Based on the answer you already got above, this might explain the "random" nature of missed calls:
If your coverage at a point in time is 2G and an incoming call happens at the same time as a scheduled email download, the call gets redirected.
If your coverage is 3G, the call comes in normally.
I hate push email on my phone (it's a control thing) and pull email down when and if it suits me!
Hmm dunno if its a coverage problem i travel a lot, and today i missed 2 calls again. Damn its getitng annoying! maybe i need to try a hard reset?
Hm most pll say that the phone rings two times, and then switches to my voicemail. But i dont hear anything, only see a small phone icon in the top bar.
Rings twice and then voicemail is definetly you using data connection when someone calls.
I have had mine not ring and go to voice mail several times. Once when it happend, I called it myself, and watched teh phone, and I noticed that it thought I had on a BT headset. My BT was on on the phone, but I did not have a BT headset on. So, I think it was sending to BT, but there was not BT. I have started turning my BT off if I am in fact not using a BT headset or other BT device.
What radio version are you using?
popeye2755 said:
What radio version are you using?
Click to expand...
Click to collapse
Radioversion: 1.27.12.32
ROM version: 1.56.404.6
(Dutch rom)
I fixed it, by upgrading to a WM6.1 rom and update the radio version to: 1.64.08.21
I got way better batty life now to!
I'm sure this has been covered, and I vaguely remember having this problem in the past, but my search-fu is failing me...
Suddenly, when on a call (I have my Kaiser configured to drop my data connection when making / receiving a call), my WiFi turns on and searches for an AP.
I turn it off, make another call, and the next thing I know it's on again and searching...
How do I configure my Kaiser so it won't turn on WiFi automatically?
Im having this very same issue! I think what is going on is the phone searching for data connection when a call cuts it off. What I mean is im using the phone on ATT so i can only use edge, so if i have lets say parlingo open using data and a call comes in it cuts off the connection thus the program switching on my wifi as an alterior method. Still very annoying and something i dont want happening..
Just upgraded from my M7 to the S6 Edge last Sunday. Since then the S6 has randomly disconnected from both voice and text service twice. The display indicates strong signal and that it's connected but no incoming calls or texts go through. The first time required a reboot to regain connectivity and the second time it took over 5 minutes before it returned. Attempts to make outgoing calls timed out with no connection. Do Not Disturb mode is off and the phone is provisioned correctly. There's no warning that this is happening until someone contacts me using an other method. Any ideas?
I would try a factory data reset. Whenever I've had problems that almost always fixed them. Make sure you back up everything since it totally erases the SD card. If that doesn't work, get a replacement.
I have a complaint out with ATT right now regarding my text messages. Weirdest thing ever - I'm NOT getting text messages at random times from random contacts on my phone but I AM getting them on MightyText, how odd is that? I can't imagine why this is happening, and they've asked me every question in the book all the way down to if my phone had any damage, water or otherwise.... I just got this thing, no it isn't broken!
Hopefully an update or something with figure it out
Try disabling VoLTE option
Has this been happening on your WiFi or mobile data or both? If on WiFi Check with your router it can potentially be dropping packets. Please specify
I have a Microcell and I've unplugged it to see if that was the problem. It was still connecting fine on wi-fi when it did this. I ran a packet loss test and after five minutes there was 0% loss.
Aside from the packet loss did you manage to measure the jitter on the line? Also when connected to the microcell are you surfing through the WiFi or is it using your mobile data still?
It's not jitter either. A 5 minute run all showed times of <1ms . When this occurred the phone had been idled for a few hours and just didn't seem to wake up. It seems to be confined only to voice and text service.
Sounds like your network is fine. Just have to see what att has to say about the smscreen and voice. By the way have you try turning off the volte (enhanced 4g lte) feature as well ?
Well....it just did it again. Definitely not a conflict with the microcell. It seems that once the phone is on and displaying for 3 minutes or so then it will start to work. I've disabled enhanced LTE to see if that makes a difference. It's done this about 48 hours apart now three times. I'm about to dump this thing back on AT&T. I'm beginning to wish I had gone with an M9.
Phone was replaced under warranty. The new one doesn't have this issue at all. Chalk it up to a bad sample.
Is anyone having signal issues with the axon pro? My phone keeps going in and out of signal, and while my status bar says that I have "no service" I will have full bars, but only when connected to WiFi. When not connected to WiFi, all the bars are lost.
Is anyone else experiencing these signal issues or bug of this sort? Just trying to determine the root of the problem.
Sent from my A1P using Tapatalk
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
gflash2015 said:
When did you start having problems? After the latest update?
I think it is a problem with the Wifi calling feature. After trying wifi calling and having problems (the other person couldn't hear me), I decided to turn it off.
After turning it off I started having crazy issues - the wifi calling would turn on even though I had turned it off. After turning off wifi completely, data wouldn't work so I rebooted the phone. After rebooting the phone, I couldn't get a signal at all. I tried rebooting the phone multiple times but the signal wouldn't come back. I switched SIMs and it still wouldn't work. At this point I was thinking there was a hardware problem with the phone so I was considering calling ZTE to get a new one. But I tried one last thing - I turned wifi back on and made a wifi call - the signal came back! So it is a software problem.
So I turned on wifi calling again but configured for "cellular preferred". It seemed to work well for a while, but then a few days later went crazy notifying me every few seconds that wifi calling was turning on/turning off.
To keep the phone stable I have now unfortunately had to setup the phone with "Wifi Calling Preferred". Thankfully soon after I did this I started getting error "REG09: Missing 911 address" so it doesn't try to use wifi calling anymore.
No point calling ZTE support because their phone support is appallingly bad. They won't understand the issue, they won't give me a ticket number. All they will say is either "reset the phone" or try to send me a new phone which will just make me lose time and lose data. They had a website where you could raise tickets for a little while...but it looks like it has been blocked now as it could have been too useful .
Click to expand...
Click to collapse
Those are precisely the issues I am having as well
Sent from my A1P using Tapatalk
I got some signal issues too I only get 2 to 3 tower usually but at time its completely dead and until I reboot my phone signal doesn't Pop up ...and at times even though I have like 2 signal tower it shows emergency calls oly...I don't use WiFi calling as am on straight talk.but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .
Signal keeps fluctuating call clarity is a lil bit poor comparing it to my old lg g2 . macro focus doesn't work at all u can't focus a thing that's really close in auto. I dono what to do with this phone.it just doesn't satisfy the basic need of a phone voice calls and message(messages take a long time to send ).
vickytarunl said:
....but the WiFi calling feature suddenly pops up in the notification bar giving an error message u can't swipe that off the notification bar too u gotta go to MORE in settings and switch on and switch off the WiFi calling feature to remove the error msg from the notification bar .....
Click to expand...
Click to collapse
I see the same issue. I have created a thread for it. Not sure how widespread the issue is
http://forum.xda-developers.com/zte-axon/general/wifi-calling-notification-issues-b25-t3290959
Coldheat1906 said:
Trying posting to their Twitter account and report the issue, that is how i got their attention. Also when you call them (here in the USA) tell them that you have already done a reset on your phone and that did not resolve the issue!!!
Click to expand...
Click to collapse
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
gflash2015 said:
Again, not worth my breath. If you check the new thread someone called up ZTE about the issue and they blamed it on T-Mobile (which is complete and utter BS). When I called about the camera issues they tried to blame it on Google. Why waste my time to be told lies? The support is completely s***.
Click to expand...
Click to collapse
Well hopefully ZTE will come out with a fix really soon, I don't think that they want to lose the users they have.......
Loss of at&t signal
In one location that I frequent I always sit there without a cellular signal while people around me are using their cell phones
LTE signal strength sporadic
My Pro shows a few bars for a couple seconds,then NO SIGNAL for a few seconds. ZTE is not fixing this problem? It has been going on since January. Now is September.
For those with this issue, does a factory reset change this behavior, or at least the frequency of it?
Is anyone able to access the global wfc_ims_mode in the Pixel 4 or any later versions of android than 9? Here is the method I am referring to.
I need to know this because I am currently using an OG pixel and I manually set the Wifi Calling to Wifi Preferred as we know the toggle button verizon offers inside settings is a dud.
Without forcing the global wfc_ims_mode to 2, my phone is essentially a paperweight as all data and more importantly calls and text will always default to cellular which I have 0-0.5 bars of service at my home.
Thanks!
Deeper explanation and rant - cynicism and blame incoming.
A quick summary of Wifi Calling Preferred - There is Wifi Calling, yes I know, that toggle works and is on. Then there is Wifi Preferred, a separate setting that tells the phone it what connection to default to. This is a toggle that was inside of the the Wifi Calling settings that has been confirmed to do absolutely nothing regarding your phones affinity for wifi or celluar. It is not tied to anything on the side of the android ROM, it is just there to create the illusion that it works. It was supposed to allow people to force the phone you have to use the wifi connection over the mobile connection which really help people on the edge of a service area or, in my case, in .5 miles from a Cal State University with a partially obstructed view of a cell tower.
"But I see "Wifi calling" in the top of my phone sometimes and I have never had problems."
1. Yes, Verizon does allow calls to sometimes initiate through wifi and even stay on wifi for several minutes. However, Verizon has set conditions on what a "good connection" means in order to keep wifi routing of calls AND data to an absolute minimum regardless of how this effects the end users call and data quality. Simply put, if we rate our wifi and cell connections from 1-20 with 20 being spectacular and 1 being awful; Verizon has effectively written boundary rules that say a cellular signal rating of 1 is ALWAYS preferred over wifi signal 20. You could be standing next to a brand new gigabit router with google fiber and full signal, but if Verizon thinks it has .005 % of a bar, then guess what? No call! However, Verizon knows that it must initiate the call with good quality so they use the "wifi calling" (comes up on the top of the screen) to start the call, but as soon as the call has begun, and the phone has detected a signal of 1 on the cellular it will perform a hand-off to the cellular network. Icing on the cake?This is a mono-directional hand-off, meaning wifi MUST handover to the cellular but going from cell to wifi requires the phone disconnecting the call. Outstanding move Verizon!
2. I have 0-1 bars of service where I am so if you have more than that you wont notice the hand-off. I run my business through my phone and I was so tired of missed calls, missed texts, dropped calls, garbled sound, echo. Most people will see the "wifi calling" icon in the top of the phone and assume the entire call took place over wifi. Not the case at all. Just trying to avoid the "I have wifi calling on and everything is fine for me". Yeah, how long do you talk on the phone? How many calls are you getting? How sure are you after reading what I just wrote that the entire call, and every call that takes place in your house just simply because you are home and connected to wifi and one time saw wifi calling on the top is actually using wifi maintaining the call through your ISP??
To get around this, here is a method that I still use on my original pixle XL. I am still running android 9 as the move to 10 seems to have move the wfc_ims_mode select.
This is one of the main reasons I still use this phone. Without Wifi Calling being forced as "Preferred", I know everything will route through Verizons service which is virtually 0 where I am. This results in missed calls, dropped calls, and video qualities jumping around between 144p and 360p.
Would like to know also.
i have tried this method on my Pixel 3 android 10 stock and it didnt work.