Database Develop

Slight rattle

Is anyone else experiencing a slight rattle when you sit the phone down or tap it? Not sure if it's the vibrating motor or something?

Nickdroid86 said:
Is anyone else experiencing a slight rattle when you sit the phone down or tap it? Not sure if it's the vibrating motor or something?
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Yeah I know what you mean. Same here.

Benjamin_L said:
Yeah I know what you mean. Same here.
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That actually makes me feel more at ease. So it's not likely defective but more likely just a larger vibrator motor or something. Which, makes sense because the vibrating on this thing is strong.

Nickdroid86 said:
That actually makes me feel more at ease. So it's not likely defective but more likely just a larger vibrator motor or something. Which, makes sense because the vibrating on this thing is strong.
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It's funny that shaking it does not create the sound. Only laying it down on something hard.

Benjamin_L said:
It's funny that shaking it does not create the sound. Only laying it down on something hard.
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Yes exactly. Or if you tap on the back.

I feel it rattling when it vibrates which makes it feel a bit cheap but haven't noticed that tapping out would make rattle as well which it does.
Could you please confirm that it rattles a bit when it vibrates on your device as well?

ILA said:
I feel it rattling when it vibrates which makes it feel a bit cheap but haven't noticed that tapping out would make rattle as well which it does.
Could you please confirm that it rattles a bit when it vibrates on your device as well?
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It doesn't seem to do that for me. But vibration does seem overly strong like on cheaper phones at times.

Nickdroid86 said:
It doesn't seem to do that for me. But vibration does seem overly strong like on cheaper phones at times.
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Ex kernel manager or other kernel tools let you adjust vibration intensity.
Ok actually all percentage values feel the same so probably some driver restrictions

Nickdroid86 said:
Is anyone else experiencing a slight rattle when you sit the phone down or tap it? Not sure if it's the vibrating motor or something?
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Same with my A2. I located it at the camera or somewhere near. It is definitely not the vibration motor itself.

moodo said:
Same with my A2. I located it at the camera or somewhere near. It is definitely not the vibration motor itself.
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Maybe from the image stabilization?

Nickdroid86 said:
Maybe from the image stabilization?
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Don't think so, since the A2 has no OIS.

Nickdroid86 said:
Maybe from the image stabilization?
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It doesn't have ois. Edit: too slow

Oh ok, just EIS. Well who knows what it could be. Can't be a defective unit if it's the same for all of us.

With my device happens the same, and the rattle is quite loud, it even makes some vibration during calls with high volume. Everyone can confirm this? Im curious to know if it is a defect or all A2 are like that.

Can confirm it happens for me also

Same problem here. I am assuming that volume buttons are producing that rattle noise. If you take your phone in the hand and shake nothing happens, but when you tap just under camera lenses you can hear the rattle , volume buttons are only near and not fixed, so...

Hello,
I think the vibrations are the cameras, like in the A1.
I remember that in the A1 forum there is a similar post.
Sorry for my English, regards!

Not the buttons. Most likely optics in the camera that are movable for autofocus. Most cameras now seem to have this

I faced the same "problem". Same rattling like on the mi 4c.
Its the camera auto focus.

Same here.

Rattling Noise from Camera

Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.

KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
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Click to collapse
There is no issue, that is normal. I notice the same with my mate 10 pro. Your phone is fine.

KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
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Click to collapse
Shake it with the S-Pen removed .
Sent from my SM-N960U1 using Tapatalk

My phone makes a very loud rattle noise near the cameras when I shake it. Starting last night, when I use Live Focus or the 2x zoom, I get a really loud buzzing and vibrating coming from the top ear piece and the camera will not focus (pictures look absolutely terrible). I called Samsung last night and they used Samsung Tutor to mirror my screen and I wish I could have recorded the girl's reaction when seeing the photo quality. Unfortunately, I have to send it back to Samsung for repair. Sucks.

KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
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Click to collapse
You explained your problem in such a way that you literally answered your first question.
You shake the phone and you hear a rattle. You equated that to the mechanism that allows OIS.
You open the camera app and you still hear it only quieter. Well that's because the mechanism is now being controlled by the camera app so it's trying to keep it stable and centered.
The camera module is pretty small so the force of shaking the phone is bound to make it make some noise.
When you switch modes the aperture is closing opening and moving on it's axis slightly. So it makes some noise if you are listening but it's hard to gauge your definition of "violently" when it's so small and we can't see your device.
Everything sounds normal.

pcriz said:
You explained your problem in such a way that you literally answered your first question.
You shake the phone and you hear a rattle. You equated that to the mechanism that allows OIS.
You open the camera app and you still hear it only quieter. Well that's because the mechanism is now being controlled by the camera app so it's trying to keep it stable and centered.
The camera module is pretty small so the force of shaking the phone is bound to make it make some noise.
When you switch modes the aperture is closing opening and moving on it's axis slightly. So it makes some noise if you are listening but it's hard to gauge your definition of "violently" when it's so small and we can't see your device.
Everything sounds normal.
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Would be interesting to know if a shock or drop can cause damage to the camera mechanism more now on this note than the previous models.
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
Would be interesting to know if a shock or drop can cause damage to the camera mechanism more now on this note than the previous models.
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It's a moving part so it's very possible. Or it just fails with age.

pcriz said:
It's a moving part so it's very possible. Or it just fails with age.
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Yep, that's what I was thinking, mechanical parts.
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
Shake it with the S-Pen removed .
Sent from my SM-N960U1 using Tapatalk
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When removing the S Pen, the rattling noise changes slightly but doesn't decrease.
pcriz said:
You explained your problem in such a way that you literally answered your first question.
You shake the phone and you hear a rattle. You equated that to the mechanism that allows OIS.
You open the camera app and you still hear it only quieter. Well that's because the mechanism is now being controlled by the camera app so it's trying to keep it stable and centered.
The camera module is pretty small so the force of shaking the phone is bound to make it make some noise.
When you switch modes the aperture is closing opening and moving on it's axis slightly. So it makes some noise if you are listening but it's hard to gauge your definition of "violently" when it's so small and we can't see your device.
Everything sounds normal.
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Click to collapse
Huh, from my past experience with phones with OIS, the rattle would always completely go away when the camera app is launched.
I'll try to get some video of the cameras moving around when switching from Auto to Live Focus and vice versa
---Update---
https://streamable.com/jrdtl

KyleLee088 said:
When removing the S Pen, the rattling noise changes slightly but doesn't decrease.
Huh, from my past experience with phones with OIS, the rattle would always completely go away when the camera app is launched.
I'll try to get some video of the cameras moving around when switching from Auto to Live Focus and vice versa
---Update---
https://streamable.com/jrdtl
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Not sure how you did that video, but it looked cool. Looked like an eye was there. Lol
Joking aside., Removed my S-Pen and shaked my phone , I could here a slight rattle, then with the S-Pen still removed I launched the camera app, and there was no rattling at all. So maybe yours is loose? Or maybe it's within tolerance levels. Hard to say without looking at the technical manual for this phone.
Sent from my SM-N960U1 using Tapatalk

KyleLee088 said:
When removing the S Pen, the rattling noise changes slightly but doesn't decrease.
Huh, from my past experience with phones with OIS, the rattle would always completely go away when the camera app is launched.
I'll try to get some video of the cameras moving around when switching from Auto to Live Focus and vice versa
---Update---
https://streamable.com/jrdtl
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Click to collapse
That does seem a little loud

KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
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Click to collapse
That's the image stabilizer module. It's supposed to move. If you lunch the camera and shake the phone again you'll notice you don't hear the sound.

stondec100 said:
That's the image stabilizer module. It's supposed to move. If you lunch the camera and shake the phone again you'll notice you don't hear the sound.
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The sound persists even when the camera app is open

KyleLee088 said:
The sound persists even when the camera app is open
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Must be faulty. Any drops?
Sent from my SM-N960U1 using Tapatalk

Limeybastard said:
Must be faulty. Any drops?
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Never dropped before

KyleLee088 said:
Never dropped before
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I wouldn't worry about it then. If pics are fine.
Sent from my SM-N960U1 using Tapatalk

So, any news on this? I have the same problem, never dropped the phone but have this rattling sound, and it never seems to finish focus. Either in Live Focus or over 2.0x zoom pics in auto mode.
I will send it over for repair, but don't know how much will cost or take to fix it... Any news about that.?

I have this issue as well (unlocked model).
I had a similar issue on my note 5 (that model also produced a "buzzing" noise as the OIS mechanical, possibly MEMS based, system itself stabilized).
My Note 9 does this as well, consistent with the behavior in this thread and reported elsewhere on the internet . There are plenty of Youtube videos that accurately reproduce the problem.
It seems to be a common problem, although I admit I did not notice it when I first started using my phone.
I admit, the first time I noticed it was after a moderate drop. I have a rugged case (a Supcase, one of only a handful of rugged Note 9 cases that come with a built in screen protector).
I dropped the phone from 2~3 feet, and the phone landed on or near the corner, meaning it translated a lot of the impulse of the impact into the phone and the case's chassis.
That was when I first noticed the rattling. I picked up the phone and shook it to hear if there was anything wrong and noticed the rattling. It may be that this was simply the first time I actually noticed the noise and that it was always there, but its also possible that the impact of that fall caused some component of the OIS system to come loose or break.
It would be nice to hear from Samsung about this.
To reiterate:
i noticed this on my super old Note 5. Same exact sort of behavior with the camera, although that one produced the known buzzing/hissing noise associated with the OIS system, itself, stabilizing (also a visible distortion in the image displayed as the system came into balance).
My suspicion is that this is probably similar to the problem with the Note 5. Annoying. Odd for a flagship. Scary. Especially considering the price. AND.... critically.... possibly something that may become worse over time.
No obvious functionality issues.
One thing that might help would be an app or service that will provide a more thorough diagnostic of the camera sensor. Whatever that entails. Running all systems through their range of calibration and functionality to detect any problems.
Given the IP68 rating, I would be surprised if a drop from 2-3 feet with a known quantity rugged case would not be a warranty issue if the camera were damaged in some way.
my biggest concern is that if the, presumably OIS system, is allowed to wobble around to an extent that *sounds* like movement on the order of ~0.5-1.0 mm (which is miles of movement in this type of application), will this result in long term damage. If, every time I take a step, the sensor is wobbling back and forth.... 10s or hundreds of thousands of times... up and down every time I jump in and out of my car (I literally jump, its a big vehicle).... will these things reduce the lifespan of the camera as a result of this "looseness"?
On a side note if you did not buy your Note 9 from Samsung.com directly you cannot ever forever sign up for Samsung Premium care.
They absolutely will not, under any circumstances, allow you to sign up for their premium insurance plan, even if you purchased the device from Att or Verizon or T-mobile.... Even if you bought it yesterday. Even if you go to Best Buy and let someone look at the pone and verify that its not damaged.
no possibility. So its 100% Asurion and the warranty.
If you have ever tried to replace a Note with Asurion, you know that they typically do not provide direct replacements. Instead they will provide you with the newest top-tier S-phone. Either because they don't ever have enough refurb Note devices, or because the Note is too expensive, wholesale. Even Samsung has had issues with Note replacements through warranty or insurance.

I sent mine off to Samsung and should have it back this week. They didn’t really ask any questions or seem very concerned, but I rarely get anyone that can speak or understand English. Their lack of concern and customer service throughout this issue has been very disappointing.
Sent from my iPhone using Tapatalk

Got an email yesterday saying that my repair was complete and device has shipped. This is what they included in the email:
Original Problem:
MENU / COMMON APPLICATION ( NATIVE) - CAMERA / VIDEO - QUALITY ISSUES
Problem found:
CAMERA FAILURE
Solution:
REPLACED COMPONENT

S10 rattling inside

I was shaking my s10 a small bit and noticed a slight rattling as if a screw was loose inside. Anyone else experience it? Could it be the ois on the camera?

I can't hear or feel anything when shaking mine.

Ndaoud360 said:
I was shaking my s10 a small bit and noticed a slight rattling as if a screw was loose inside. Anyone else experience it? Could it be the ois on the camera?
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Its the ois. I have same thing

kevkid said:
Its the ois. I have same thing
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Interesting since other phones I had with ois didn't have the rattling.

Ndaoud360 said:
Interesting since other phones I had with ois didn't have the rattling.
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Had same thing on s8

Ndaoud360 said:
Interesting since other phones I had with ois didn't have the rattling.
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I've had that rattling for years on multiple phones. It's normal now a days.
Sent from my SM-G973U using Tapatalk

daniel4653 said:
I've had that rattling for years on multiple phones. It's normal now a days.
Sent from my SM-G973U using Tapatalk
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Well OK, as long as I know it's normal, then I'm good.

Now I'll have to start a new thread for my phone "S10 not rattling inside" ?

Dust collecting under the main lens of Redmi K20 pro

I've received my redmi K20 pro for only 2 weeks now and I've noticed that my main 48MP lens has been collecting dust since. The phone is in perfect shape. No leakage or anything. I've been using the case that was in the package. Is there anyone else who has the same problem? I've attached the picture.

No similar experience?

I have! But not the main camera, but only under the wide camera.. Annoying, but dont use the wide camera that often!

dave6771 said:
I have! But not the main camera, but only under the wide camera.. Annoying, but dont use the wide camera that often!
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Yeah, you are luckier than me. I donno even why this is happening.

Must be a fault from the manufacturing. Since it has started to build up as soon as I got the phone.

mehrshad.shafaghi said:
I've received my redmi K20 pro for only 2 weeks now and I've noticed that my main 48MP lens has been collecting dust since. The phone is in perfect shape. No leakage or anything. I've been using the case that was in the package. Is there anyone else who has the same problem? I've attached the picture.
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No but my back panel got some thin scretches as I don't use back case or any protector now i am thinking to buy transparent thin protector film for back panel.

Welp, similar issue now rises with Redmi Note 9/9S/9 Pro users at a greater number:
https://piunikaweb.com/2020/08/22/r...e-affected-users-advised-to-get-replacements/
https://c.mi.com/thread-3296978-1-1.html
you can search in the threads for more complaints.

Hi, unfortunately after using k20 pro for a year and half. Now i can see some dust particles collecting under my wide angle camera glass. I don't know whether this is a manufacturer defect or not cause i didn't see that earlier.
By the way do anyone figure out how to clean them?

Question It's a bit loose

I have a problem
I cleaned my Mi 11 and I noticed when I shook it easily, I heard noise inside.
If the camera was loose or the speaker.
This can not be normal, right?
Can someone easily shake his cell phone if you hear from inside noises?
The phone is 5 months old and I never fell down.
Thanks

It's the OIS.
The camera has some mobile parts so the OIS can work properly.

dlf110 said:
It's the OIS.
The camera has some mobile parts so the OIS can work properly.
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is it with you too?

Can anyone confirm?

I wanted to sell it and was afraid that something was broken.

I confirm the same for mine comes from the photo sensor so normal

Thank you very much! I found the same answers in Mi Forum.
Thanks