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First of all,Sorry if this thread had been covered elsewhere.. Been using my xperia z for few months now and just yesterday I been using my phone to take pictures for the whole day. I notice that my phone start to have a click sound when my phone zooming either in or out. I have made my phone silence of its camera sound but it seem like the sound was not from the speaker but from the back of the phone. As if there is something hitting the back glass of the phone. Note: it was hot yesterday, my xperia z was in my tough case by casemate, and phone was hanging at my neck the whole time. Beforehand it never had any sound but now it does and sometimes occasionally happen. Do u guys facing the same problem? And what might be the reason for the click soubd? Should I be worried?
Thanks all
ILoveXperia said:
First of all,Sorry if this thread had been covered elsewhere.. Been using my xperia z for few months now and just yesterday I been using my phone to take pictures for the whole day. I notice that my phone start to have a click sound when my phone zooming either in or out. I have made my phone silence of its camera sound but it seem like the sound was not from the speaker but from the back of the phone. As if there is something hitting the back glass of the phone. Note: it was hot yesterday, my xperia z was in my tough case by casemate, and phone was hanging at my neck the whole time. Beforehand it never had any sound but now it does and sometimes occasionally happen. Do u guys facing the same problem? And what might be the reason for the click soubd? Should I be worried?
Thanks all
Click to expand...
Click to collapse
I've got the same problem. Is it normal?
Mine does it aswell.... my guess is that the sounds comes from the lens when stabilizing/focusing the picture
klijakub said:
I've got the same problem. Is it normal?
Click to expand...
Click to collapse
I thought I was the only or had spoiled my phone.. Its maybe normal but should be taken into consideration of what it might be..
kolipko said:
Mine does it aswell.... my guess is that the sounds comes from the lens when stabilizing/focusing the picture
Click to expand...
Click to collapse
I was thinking the same but then when I try to detect the sound it comes from the back panel that is located near to the len.. So as for the lens stabilizing or focusing it at the lens and not the back panel. I hope this is not a problem that may cause malfunctions to the device..:crying: maybe im not hearing it properly of the sound location..
Last Tuesday my phone got wet while on a bicycle ride where it started to rain. The phone got wet enough that it started to randomly jump to different screens. I turned it off and put it in my pocket. Once I got home and dried the phone it seemed fine, and in fact the next day used the dual cameras to take a pic with no problem. There seems to be no water damge indicator in the dual flash.
Today tried to take a picture using the dual cameras and immediately got this crackling sound and the cameras wouldn't focus. I've done a search and couldn't find this exact problem elsewhere. The best way to understand what the cameras are doing is to show a video taken with them:
https://youtu.be/rms54f8O4vA
You can both see the inability of the cameras to focus and hear the crackling sound they make while trying to focus.
If I shift to the front facing camera it works just fine.
What to do? are the dual cameras kaput?
No one huh
Sent from my 831C using XDA Free mobile app
I have similar problem. Just bought it on ebay. Other camera works well. So just buy the new module for 25$ on ebay and replace it.
Which module?
rhe12 said:
Which module?
Click to expand...
Click to collapse
I think they mean the camera.
http://www.ebay.com/itm/OEM-HTC-One...ll-Assembly-/262017982132?hash=item3d017d1eb4
Oh OK thanks, that makes sense. In fact I found this which seems to confirm it:
https://www.ifixit.com/Answers/View/211994/How+do+I+replace+rear+camera+on+HTC+One+M8
Same symptoms, same suggested handling. I don't think I want to try and do it myself though, will have to find somebody who can do it for me...
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
Click to expand...
Click to collapse
There is no issue, that is normal. I notice the same with my mate 10 pro. Your phone is fine.
KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
Click to expand...
Click to collapse
Shake it with the S-Pen removed .
Sent from my SM-N960U1 using Tapatalk
My phone makes a very loud rattle noise near the cameras when I shake it. Starting last night, when I use Live Focus or the 2x zoom, I get a really loud buzzing and vibrating coming from the top ear piece and the camera will not focus (pictures look absolutely terrible). I called Samsung last night and they used Samsung Tutor to mirror my screen and I wish I could have recorded the girl's reaction when seeing the photo quality. Unfortunately, I have to send it back to Samsung for repair. Sucks.
KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
Click to expand...
Click to collapse
You explained your problem in such a way that you literally answered your first question.
You shake the phone and you hear a rattle. You equated that to the mechanism that allows OIS.
You open the camera app and you still hear it only quieter. Well that's because the mechanism is now being controlled by the camera app so it's trying to keep it stable and centered.
The camera module is pretty small so the force of shaking the phone is bound to make it make some noise.
When you switch modes the aperture is closing opening and moving on it's axis slightly. So it makes some noise if you are listening but it's hard to gauge your definition of "violently" when it's so small and we can't see your device.
Everything sounds normal.
pcriz said:
You explained your problem in such a way that you literally answered your first question.
You shake the phone and you hear a rattle. You equated that to the mechanism that allows OIS.
You open the camera app and you still hear it only quieter. Well that's because the mechanism is now being controlled by the camera app so it's trying to keep it stable and centered.
The camera module is pretty small so the force of shaking the phone is bound to make it make some noise.
When you switch modes the aperture is closing opening and moving on it's axis slightly. So it makes some noise if you are listening but it's hard to gauge your definition of "violently" when it's so small and we can't see your device.
Everything sounds normal.
Click to expand...
Click to collapse
Would be interesting to know if a shock or drop can cause damage to the camera mechanism more now on this note than the previous models.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Would be interesting to know if a shock or drop can cause damage to the camera mechanism more now on this note than the previous models.
Click to expand...
Click to collapse
It's a moving part so it's very possible. Or it just fails with age.
pcriz said:
It's a moving part so it's very possible. Or it just fails with age.
Click to expand...
Click to collapse
Yep, that's what I was thinking, mechanical parts.
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Shake it with the S-Pen removed .
Sent from my SM-N960U1 using Tapatalk
Click to expand...
Click to collapse
When removing the S Pen, the rattling noise changes slightly but doesn't decrease.
pcriz said:
You explained your problem in such a way that you literally answered your first question.
You shake the phone and you hear a rattle. You equated that to the mechanism that allows OIS.
You open the camera app and you still hear it only quieter. Well that's because the mechanism is now being controlled by the camera app so it's trying to keep it stable and centered.
The camera module is pretty small so the force of shaking the phone is bound to make it make some noise.
When you switch modes the aperture is closing opening and moving on it's axis slightly. So it makes some noise if you are listening but it's hard to gauge your definition of "violently" when it's so small and we can't see your device.
Everything sounds normal.
Click to expand...
Click to collapse
Huh, from my past experience with phones with OIS, the rattle would always completely go away when the camera app is launched.
I'll try to get some video of the cameras moving around when switching from Auto to Live Focus and vice versa
---Update---
https://streamable.com/jrdtl
KyleLee088 said:
When removing the S Pen, the rattling noise changes slightly but doesn't decrease.
Huh, from my past experience with phones with OIS, the rattle would always completely go away when the camera app is launched.
I'll try to get some video of the cameras moving around when switching from Auto to Live Focus and vice versa
---Update---
https://streamable.com/jrdtl
Click to expand...
Click to collapse
Not sure how you did that video, but it looked cool. Looked like an eye was there. Lol
Joking aside., Removed my S-Pen and shaked my phone , I could here a slight rattle, then with the S-Pen still removed I launched the camera app, and there was no rattling at all. So maybe yours is loose? Or maybe it's within tolerance levels. Hard to say without looking at the technical manual for this phone.
Sent from my SM-N960U1 using Tapatalk
KyleLee088 said:
When removing the S Pen, the rattling noise changes slightly but doesn't decrease.
Huh, from my past experience with phones with OIS, the rattle would always completely go away when the camera app is launched.
I'll try to get some video of the cameras moving around when switching from Auto to Live Focus and vice versa
---Update---
https://streamable.com/jrdtl
Click to expand...
Click to collapse
That does seem a little loud
KyleLee088 said:
Hi all,
I just got my Note9 not more than a month ago and I'm hearing a loud rattling noise from the rear cameras when I shake the phone slightly. I know that cameras with OIS does this, but even with the camera app open, the rattle remains, just a tad bit quieter.
I've also noticed that the cameras seems to move quite violently internally when switching from Auto to Live Focus mode and vice versa.
What could be the reason for this issue?
Thanks.
Click to expand...
Click to collapse
That's the image stabilizer module. It's supposed to move. If you lunch the camera and shake the phone again you'll notice you don't hear the sound.
stondec100 said:
That's the image stabilizer module. It's supposed to move. If you lunch the camera and shake the phone again you'll notice you don't hear the sound.
Click to expand...
Click to collapse
The sound persists even when the camera app is open
KyleLee088 said:
The sound persists even when the camera app is open
Click to expand...
Click to collapse
Must be faulty. Any drops?
Sent from my SM-N960U1 using Tapatalk
Limeybastard said:
Must be faulty. Any drops?
Click to expand...
Click to collapse
Never dropped before
KyleLee088 said:
Never dropped before
Click to expand...
Click to collapse
I wouldn't worry about it then. If pics are fine.
Sent from my SM-N960U1 using Tapatalk
So, any news on this? I have the same problem, never dropped the phone but have this rattling sound, and it never seems to finish focus. Either in Live Focus or over 2.0x zoom pics in auto mode.
I will send it over for repair, but don't know how much will cost or take to fix it... Any news about that.?
I have this issue as well (unlocked model).
I had a similar issue on my note 5 (that model also produced a "buzzing" noise as the OIS mechanical, possibly MEMS based, system itself stabilized).
My Note 9 does this as well, consistent with the behavior in this thread and reported elsewhere on the internet . There are plenty of Youtube videos that accurately reproduce the problem.
It seems to be a common problem, although I admit I did not notice it when I first started using my phone.
I admit, the first time I noticed it was after a moderate drop. I have a rugged case (a Supcase, one of only a handful of rugged Note 9 cases that come with a built in screen protector).
I dropped the phone from 2~3 feet, and the phone landed on or near the corner, meaning it translated a lot of the impulse of the impact into the phone and the case's chassis.
That was when I first noticed the rattling. I picked up the phone and shook it to hear if there was anything wrong and noticed the rattling. It may be that this was simply the first time I actually noticed the noise and that it was always there, but its also possible that the impact of that fall caused some component of the OIS system to come loose or break.
It would be nice to hear from Samsung about this.
To reiterate:
i noticed this on my super old Note 5. Same exact sort of behavior with the camera, although that one produced the known buzzing/hissing noise associated with the OIS system, itself, stabilizing (also a visible distortion in the image displayed as the system came into balance).
My suspicion is that this is probably similar to the problem with the Note 5. Annoying. Odd for a flagship. Scary. Especially considering the price. AND.... critically.... possibly something that may become worse over time.
No obvious functionality issues.
One thing that might help would be an app or service that will provide a more thorough diagnostic of the camera sensor. Whatever that entails. Running all systems through their range of calibration and functionality to detect any problems.
Given the IP68 rating, I would be surprised if a drop from 2-3 feet with a known quantity rugged case would not be a warranty issue if the camera were damaged in some way.
my biggest concern is that if the, presumably OIS system, is allowed to wobble around to an extent that *sounds* like movement on the order of ~0.5-1.0 mm (which is miles of movement in this type of application), will this result in long term damage. If, every time I take a step, the sensor is wobbling back and forth.... 10s or hundreds of thousands of times... up and down every time I jump in and out of my car (I literally jump, its a big vehicle).... will these things reduce the lifespan of the camera as a result of this "looseness"?
On a side note if you did not buy your Note 9 from Samsung.com directly you cannot ever forever sign up for Samsung Premium care.
They absolutely will not, under any circumstances, allow you to sign up for their premium insurance plan, even if you purchased the device from Att or Verizon or T-mobile.... Even if you bought it yesterday. Even if you go to Best Buy and let someone look at the pone and verify that its not damaged.
no possibility. So its 100% Asurion and the warranty.
If you have ever tried to replace a Note with Asurion, you know that they typically do not provide direct replacements. Instead they will provide you with the newest top-tier S-phone. Either because they don't ever have enough refurb Note devices, or because the Note is too expensive, wholesale. Even Samsung has had issues with Note replacements through warranty or insurance.
I sent mine off to Samsung and should have it back this week. They didn’t really ask any questions or seem very concerned, but I rarely get anyone that can speak or understand English. Their lack of concern and customer service throughout this issue has been very disappointing.
Sent from my iPhone using Tapatalk
Got an email yesterday saying that my repair was complete and device has shipped. This is what they included in the email:
Original Problem:
MENU / COMMON APPLICATION ( NATIVE) - CAMERA / VIDEO - QUALITY ISSUES
Problem found:
CAMERA FAILURE
Solution:
REPLACED COMPONENT
While keeping my phone on a hard surface like a table or tap the rear top of the phone there is a slight Rattling noise. I was wondering if this was normal, or is it my product only. If it is normal , is it related to the pop up camera or the rear cameras? Phone is working fine otherwise
No, it is not normal. Phone should feel sturdy.
chandankr said:
While keeping my phone on a hard surface like a table or tap the rear top of the phone there is a slight Rattling noise. I was wondering if this was normal, or is it my product only. If it is normal , is it related to the pop up camera or the rear cameras? Phone is working fine otherwise
Click to expand...
Click to collapse
That should be the camera sensor.
Sent from my Redmi K20 Pro using Tapatalk
Sukhi said:
That should be the camera sensor.
Sent from my Redmi K20 Pro using Tapatalk
Click to expand...
Click to collapse
Thanks, Are u experiencing the same?
chandankr said:
Thanks, Are u experiencing the same?
Click to expand...
Click to collapse
Yes... I have been experiencing it on my last 3 devices. All triple Cam devices will have this sound.
Sukhi said:
Yes... I have been experiencing it on my last 3 devices. All triple Cam devices will have this sound.
Click to expand...
Click to collapse
Thanks again, really appreciate you. Was worried.
Anyone else experiencing this?
Yes, Recently I've also heard some rattling noise when I tapped the back of K20 Pro on my palm. Kind of weird. Might be coming off from camera sensor as other's are saying.
It's the camera sensor rocking when the phone gets placed on a first surface. It should be the same for all.
hi guys
I have huawei p30 pro when i use camera to shoot something in daylight the camera shows an overexposure soo lightly but when i use another camera app it works normal i did everything possible to solve this problem can u guys help me
huawei p30 pro overexposes erratically outdoors
cenailyass said:
hi guys
I have huawei p30 pro when i use camera to shoot something in daylight the camera shows an overexposure soo lightly but when i use another camera app it works normal i did everything possible to solve this problem can u guys help me
Click to expand...
Click to collapse
I've got the same problem. The p30 pro overexposes erratically when shooting outdoors. Even when forcing the app to focus and measure on a specific part of the image (by tapping on the screen on specific spots of the image), the exposure is too bright. Even when a temporary improvement can be noticed the image will return to an overall overexposure after a few seconds.
Switching to the PRO settings in the camera app, and making adjustments by hand, gives no solution since the overexposure persists.
This behavior started approx a month ago. I'm currently on build 10.1.0.161.
I would appreciate your feedback.
An example: i.postimg.cc/fbfhZXD9/IMG-20201104-103830.jpg
And even worse: i.postimg.cc/G2PPXLPr/IMG-20201104-102341.jpg
The last picture on the same moment with an Huawei Mate 20: i.postimg.cc/8zFhqBdZ/IMG-20201104-102415.jpg
The same here
Have the same problem with 2 devices, 1 device was tried several times to repair but does not work at Huawei service, I got a new device at the end. Other device here with me is and I've tried everything, but does not work normally. Tried downgrade from 10.1 to 10.0 no success, then downgrade to 9.1 no success, if TOF sensor shut then no overexposure, I suspect the TOF sensor is broken.
Here a Video link
https://youtu.be/8vv-QcQkCCk
Anyone managed to solve this issue? Have sent my phone into Huawei Service centre and they replaced the mainboard and camera setup but the issue still persists.
looks like a hardware problem
JFCES said:
Anyone managed to solve this issue? Have sent my phone into Huawei Service centre and they replaced the mainboard and camera setup but the issue still persists.
Click to expand...
Click to collapse
I did a full reset of the phone but the problem persists. The overexposure makes me think of a charge building up on a sensor. Hence the erratic behaviour and the preference for overexposure when outdoors.
My device started overexposing after the backplane was replaced. Seems to me these things are hard to disassemble and even harder to put together again without wrecking something.
Anyway I sent it in for repair. We'll see what becomes of it.
I've noted this problem on my p30 pro... I did rest camera app and delete cash files but the problem still... Do you find a solution
I also encounter this ob my p30 pro. Isnt there any official statement on this? If the problem is the TOF sensor xan we turn it off
any uddates, same problme here after screen replacement...
Focus on the wall or another area if you want focus on sky?
I don't have this issue on my P30 Pro - VOG-L29 - 11.0.0.138
hoopdoetleven said:
looks like a hardware problem
I did a full reset of the phone but the problem persists. The overexposure makes me think of a charge building up on a sensor. Hence the erratic behaviour and the preference for overexposure when outdoors.
My device started overexposing after the backplane was replaced. Seems to me these things are hard to disassemble and even harder to put together again without wrecking something.
Anyway I sent it in for repair. We'll see what becomes of it.
Click to expand...
Click to collapse
wha happened?
Having same issue here
ift is the tof sensor, put some tape over and the problem is gonnne. something is missing in the back cover, some kind of rubber or plastic cover , missing piece making tof sensor sense bad
ing.edgar.v said:
ift is the tof sensor, put some tape over and the problem is gonnne. something is missing in the back cover, some kind of rubber or plastic cover , missing piece making tof sensor sense bad
Click to expand...
Click to collapse
This works. i covered the tof sensor with duct tape and the overexposure doesnt happen anymore. My question now is...what am I missing out now that I covered the TOF sensor. Would i ve getting worse portrait shots?
zbk101 said:
This works. i covered the tof sensor with duct tape and the overexposure doesnt happen anymore. My question now is...what am I missing out now that I covered the TOF sensor. Would i ve getting worse portrait shots?
Click to expand...
Click to collapse
this happens because inside, there must be a rubber grommet around the sensor. I opnened my phone and is missing, because huawei replaced the screen and didnt put it back again. Im going to have to go again to the store and make them realize, luckyly i have 2 p30 pro and i can show them the missing piece. But to solver ur phone must be oppened
I have the same problem, pls can you show me with pictures how can i cover the tof sensor. I covered the tof sensor (this eye under the flash) with duct tape but no fix. The problem appeared after screen and back cover replacement. When i don't put the back cover i dont have the problem, its working good so im little bit confused.
Johnyal said:
I have the same problem, pls can you show me with pictures how can i cover the tof sensor. I covered the tof sensor (this eye under the flash) with duct tape but no fix. The problem appeared after screen and back cover replacement. When i don't put the back cover i dont have the problem, its working good so im little bit confused.
Click to expand...
Click to collapse
The problem is the rubber grommet that is written above. I accidentally lost this part but thank god i have similar spare parts from other phone and i managed to install it to this phone. And voila the problem gone.
also encountered this issue, i thought the reason its just after i upgrade the emui 11. But its not. I remember after i brick my lcd and replaced it, in the back camera in TOF sensor there is a rubber surrounding the tof and the "Flood illuminator aperture", they forgot to return back the rubber surrounding it.
The purpose of this rubber cover surrounding it is to protect the too much light ambient that reflects it to the flash and asl aperture reflection glass. But since the technician lost its rubber that surround the tof sensor, we put a small black tape between the als aperture reflexion glass and the flood illuminator aperture.
After we done it, my camera exposure back to normal. Hope this helps. Thank you.
ing.edgar.v said:
this happens because inside, there must be a rubber grommet around the sensor. I opnened my phone and is missing, because huawei replaced the screen and didnt put it back again. Im going to have to go again to the store and make them realize, luckyly i have 2 p30 pro and i can show them the missing piece. But to solver ur phone must be oppened
Click to expand...
Click to collapse
Hi, but in this case all looks that phone has been opened by someone - I have just bought now one - Believe is new - but form the description and solution you are giving, looks that has been only sold as a new, not refurbished.
I have new emui 11.0.0.159.
Phone is still with warranty - I think will have to go to the Huawei Service to manage it, because opening phone by myself will crash the warranty.
Jeyr755 said:
also encountered this issue, i thought the reason its just after i upgrade the emui 11. But its not. I remember after i brick my lcd and replaced it, in the back camera in TOF sensor there is a rubber surrounding the tof and the "Flood illuminator aperture", they forgot to return back the rubber surrounding it.
The purpose of this rubber cover surrounding it is to protect the too much light ambient that reflects it to the flash and asl aperture reflection glass. But since the technician lost its rubber that surround the tof sensor, we put a small black tape between the als aperture reflexion glass and the flood illuminator aperture.
After we done it, my camera exposure back to normal. Hope this helps. Thank you.
Click to expand...
Click to collapse
I am currently traveling through Asia and I thought it would be a good idea to visit the official Huawei Service on my last day in Kuala Lumpur for a battery replacement. Well, the battery is great again but all my pictures are overexposed now so I bet they lost that rubber part. Problem is that I already traveled to Indonesia so I can't bring the phone back to the store.
Taping the TOF lens with black electrical tape didn't do the trick for me although it seemed to work when I was covering the sensor with my finger. Now I'm wondering if it is really a problem with light leaking and not heat?
PS: after going to Huawei in Malaysia, my German Huawei warranty is void. This sucks!
Jeyr755 said:
also encountered this issue, i thought the reason its just after i upgrade the emui 11. But its not. I remember after i brick my lcd and replaced it, in the back camera in TOF sensor there is a rubber surrounding the tof and the "Flood illuminator aperture", they forgot to return back the rubber surrounding it.
The purpose of this rubber cover surrounding it is to protect the too much light ambient that reflects it to the flash and asl aperture reflection glass. But since the technician lost its rubber that surround the tof sensor, we put a small black tape between the als aperture reflexion glass and the flood illuminator aperture.
After we done it, my camera exposure back to normal. Hope this helps. Thank you.View attachment 5311919View attachment 5311921View attachment 5311923
Click to expand...
Click to collapse
Woo.. amazing.. old thread.. but it works... now my photos look normal even in bright white sky... i canceled sell my phone.
Thx mate