Related
About a week ago my D4 started to randomly shut off. Opening the keyboard, using Dolphin, or just sitting in my pocket. I am unable to turn it back on without plugging it in to a charger, like it needs a jump or something. Once it fires back up, it says I have plenty of battery. The only other thing I see is when I plug it in but don't turn it on, it says it has 0-5% battery. It is rooted with safestrap and Eclipse installed but I've been running the stock version because some things weren't working quite right in Eclipse. Iv'e seen some posts say it could be a battery problem. Others say to factory reset or SBF. I'm going to give these a try but does anyone else have any ideas? I bought it off ebay a month ago and I'm worried they might not honor the warranty being purchased second hand. Luckily I still hadn't sold my trusty D3, but I dowant to get the D4 back in operation.
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
xredjokerx said:
I've seen this problem with a few other of my older keyboard phones and it was always a hardware issue. I bet a ribbon has pressure applied to it so that the system briefly doesn't detect a battery...
Click to expand...
Click to collapse
I figured something like that. Weird thing is every once in a while if I plug it in to the charger it will show 5% battery, then go up to 10% after about 20 minutes, then suddenly shoot up to 100%. The phone would work fine off the charger for about a half hour then die, rinse and repeat. So it is charging but only like 5% then it will show 100%. I'm probably just going to bring it in and hopefully get a replacement.
Well I ended up calling Verizon and they are going to send a replacement, no questions asked. Apparently it doesnt matter if you bought the phone second hand, they will still honor the warranty (or I got just the right CSR). Case closed.
Really? They told me to f* off last time I called about warranty off a phone from cl... lol
I was guessing they were going to tell me to F off as well since most people were saying that's what they do when you try to get a warranty replacement on a second hand phone. It was literally the best experience I've ever had calling any customer service line. Told him my phone wouldn't stay on, he said he was going to talk to an engineer, next thing I know he's asking for my address. Win!
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
Just got to get the right person to answer. My guy actually sounded like he was based in the US, not Kazakhstan. I told the person on the phone my story and that I had already gone to an authorized retailer (which I did) and that my phone wouldnt stay on. Put me on hold for a minute, came back and said were going to get a warranty replacement out. What may have helped is that I had my D3 active on my line and D4 was deactivated, so maybe they couldnt look up the info that would flag it as not from original buyer.
xredjokerx said:
interesting.. will call tomorrow (my earpiece speaker crackles) >_>
Click to expand...
Click to collapse
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
kwyrt said:
Mine does this too. Not all the time, just enough to irritate me. I've been putting off calling in to get a replacement because I'm worried whatever they send me will have more problems than just a crackling ear piece.
Click to expand...
Click to collapse
My old one crackles as well. I"ll let you know if the new one does, comes in tomorrow.
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
xredjokerx said:
any update on this??
my rear speaker is clicking during certain music outputs, like when I'm playing Lane Splitter
Click to expand...
Click to collapse
Whoops forgot to update. New phone definitely has less crackle. Old one was very noticeable, new one has little to no crackle. Only thing was it wasn't updated when I got it, had to manually go in and have it update to 219. I don't use the rear speaker very often but I don't remember it having a cracking sound. All in all there are no issues with it
Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am special™.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
WhyDroidWhy said:
Hello Xda,
This is my first post here although I've lurked for quite some time looking for answers and help.
I just got my droid 4 over winter break and I have been loving it since. The update to JB was nice but it took me some time to get it right because I am special™.
Anyways, here's my problem: A few weeks ago I was napping on a couch and I rolled over and the phone fell to the ground screen down. Later that morning the touch screen started acting erratically where it would not work until i locked and unlocked the phone. After having that happen a few times later that day the touch screen went out completely. I rebooted the phone by holding the lockscreen down and using the keyboard to select power off. When I turned it back on even the lock screen had started being screwy, which leaves me to where I am now. The lock screen locks the phone perfectly, but it i have to hit it multiple times and hope that it will turn on in the next 5-10 before trying again. The touch screen still does not work. I have read around and saw that it could be the digitizer. I took the phone apart once to make sure nothing was loose anywhere before I bought it and since that did not fix the phone I went ahead and purchased a new digitzer. I just finished installing it and I'm still having the same issues. So xda, I'm lost.
I really don't feel like buying a new phone and I'd love to try and repair this. Does anyone have any ideas on where the problem could be? I checked the pins on the back of the mobo and they looked fine. I just left the phone on a bit too long and got about 2 weeks worth of texts so it still runs smoothly..just without a damn touch screen.
Thank you for your help and reading this wall of text!
Edit: I just realized lockscreen is meant to be lock button in the title, sorry for any confusion!
Click to expand...
Click to collapse
Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
Airman1947 said:
Wow! That's bizaare. I can safely say that I've dropped my Droid 4 multiple times in the year that I've owned it, including on hard surfaces, and I've never had any problems as such. Sorry to hear about your troubles.
This sounds like a pretty in depth hardware issue, and I think it's beyond my scope of knowledge, But, I would like to ask, did you buy the phone from a third party? Or directly from your service provider? Because if you bought it from your provider, I was going to ask if you had insurance on the phone. If not, that sort of issue may very well be under warranty, depending on when the phone was manufactured. But, you probably voided it if you opened it up and changed a component in it
The only other advice I can offer, outside of buying a new phone, would be to take it to a third party repair shop. If you're in the U.S., Verizon has an independent franchise called Wireless Zone that I believe does phone and tablet repairs. I'd see if there's one in your area. Me personally, I think I'd just avoid the hassle and buy a new phone, but it's up to you. Not sure how much you can find a D4 for on eBay or Craigslist these days, but I'd go that route. Sorry I can't be more help. Good luck!
Click to expand...
Click to collapse
I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
WhyDroidWhy said:
I had dropped it many times(I'm very clumsy with my phone) before that. This was not even the worst drop of them all so it really confuses me too. I did buy it off ebay so there was no hope for warranty which is why I went down the try and fix it myself route. I did exactly as you said a few days ago. I gave up and bought another one off craigslist. A case is already on the way too so this does not happen again. My theory is that the connections from the front half of the phone(the led/digitizer, etc) where the two pieces attach back to the circuit board have gone bad somehow. I zombiefied the phone with just the circuit board and the screen to see if pressing in different spots would fix anything but to no avail. I'm just going to hold on to it for awhile and mess with it in my spare time now hehe. Thanks for the advice!
Edit: I just wish Motorola would come out with the Droid 5 or some other new smartphone with a keyboard. I guess I'm old school but I can't go with a touchscreen only phone
Click to expand...
Click to collapse
Ah, ok. Well, that's still pretty crazy that it happened. Sorry for the delayed response, but anyway glad to hear that you've got a new one on the way, and a new case coming too.
Yeah, I'm the same way. I got the D4 cuz I really like having a keyboard. Unfortunately, it looks like it may be the last keyboard phone to come out for a while, if ever. But on a sidenote, a lot of the newer phones with big screens have really good touchscreens that I think wouldn't be so bad to type on. My girlfriend's GS3 is awesome. I think I could get used to it. And even if you get touchscreen only phone, I do believe that there are a number of third party keyboards you can buy that will plug into the phone. That will probably be the way to go in the future.
Hi guys,
i really miss this feature to record videos undercover. And Today i found out i really need that in a robbery case. I got robbed 2 month ago. So i got to get a new note 3. It turns out that the guy lives right next to me. He will go into jail for at least 3 years without of probation if he's well known. And it seem like he is. He has to step back 500m from me. If i am lead into his way he has to turn and avoid contacting me....
Today he didn't i did not wanted to fight. so i kept my technology in my pockets and did not record this...He knows the gear and he would flip seeing me recording...but it was ideal he was walking behind me trying to provocate me...I was wearing heaphones, i knew it bit i couldn'T understood what he said. But he tried to push me over the edge. I laughed and walked home smiling...with a barking dog behind my ass..
So you guys think that is possible that someone of you guys could accomplish that? Ofcourse not the only case were it would be quite nice to record something...
thank you in advance for your opinions
cheers
Yes, this would be a great feature. I'm thinking it would be great to catch police brutality without them destroying your camera.
If the FBI is recording from our cameras without us knowing (and sharing it with local police), then we should be able to record them too, right?
I would assume rooting , rom, and trying a spy app ?....
I want this for mountain biking. Id be able to strap watch to handlebars and record longer than short clips without worrying about draining the battery.
I purchased the Gear Live for my wife last month. Just last week she was traveling for work and sent me this picture of her wrist. The watch had given her a rash or skin irritation, possibly from the charging pins. I purchased a Gwatch a week after I got her Gear Live, and I don't wear it as often (usually just weekends). I know there was recently an update for the Gwatch to turn current off in the charging pins. I am wondering if the Gear Live may have the same issue that needs to be addressed? Has anyone else experienced this? Or should I contact Google/Samsung about a possible defective unit?
Thanks.
Supposedly we got the same update. Hardly seen anything related to gear live, but that's not to say it wouldn't happen
http://forum.xda-developers.com/gear-live/help/skin-irritation-radiation-t2832318
If you got it through play store, contact google - easy and hassle free exchange from my experience
Copper allergie?
motempo said:
I purchased the Gear Live for my wife last month. Just last week she was traveling for work and sent me this picture of her wrist. The watch had given her a rash or skin irritation, possibly from the charging pins. I purchased a Gwatch a week after I got her Gear Live, and I don't wear it as often (usually just weekends). I know there was recently an update for the Gwatch to turn current off in the charging pins. I am wondering if the Gear Live may have the same issue that needs to be addressed? Has anyone else experienced this? Or should I contact Google/Samsung about a possible defective unit?
Thanks.
Click to expand...
Click to collapse
I too am getting some sort of rash on my wrist from my Gear Live. It didn't occur right away. I wore the watch for almost a week before it got really itchy. I don't think it's the electrical contacts but it might be. Or possibly the rubber in the band. Has anyone else had anything like this? What did you end up doing?
chris.wilcox said:
I too am getting some sort of rash on my wrist from my Gear Live. It didn't occur right away. I wore the watch for almost a week before it got really itchy. I don't think it's the electrical contacts but it might be. Or possibly the rubber in the band. Has anyone else had anything like this? What did you end up doing?
Click to expand...
Click to collapse
Had Google replace it. Second one did the same thing. Just sent it back for a refund. Maybe an allergic reaction to the material?
motempo said:
Had Google replace it. Second one did the same thing. Just sent it back for a refund. Maybe an allergic reaction to the material?
Click to expand...
Click to collapse
Did you/your wife have a reaction to the LG G watch also or just the Gear Live?
chris.wilcox said:
Did you/your wife have a reaction to the LG G watch also or just the Gear Live?
Click to expand...
Click to collapse
She never had then gwatch. I do, no problem with it. She's getting a moto 360 when available again.
hallettguy said:
Copper allergie?
Click to expand...
Click to collapse
I wonder if it is a Copper Allergy.
Band?
motempo said:
She never had then gwatch. I do, no problem with it. She's getting a moto 360 when available again.
Click to expand...
Click to collapse
It may have been the material in the band. I've changed the band and my skin hasn't been itchy in over a week.
californiarailroader said:
I wonder if it is a Copper Allergy.
Click to expand...
Click to collapse
Tough to be a copper allergy when the contacts are ENIG ( gold plated).
I got a Gear 2 Neo and I'm also getting a rash from the battery terminals.
I had a Gear 1 and never had a problem with that, its only started recently and I've only had the Gear 2 for about 6 weeks.
Could be the heat making me sweat and thats causing the rash with the battery terminals. Or it might be me just not noticing it till now as I'm always wearing it.
Would making the back thicker fix it? I'm thinking of a few layers of tape so the battery terminals are not actually touching the skin. That shouldn't get in the way of the charger but keep it off the skin. Another idea is to just cover the terminals with sticky tape and take it off while charging. Annoying but if it'll stop the rash it might be the way to go.
Samsung Gear S rash
5/5/15
I received a full refund of my original retail price 0f $349 in a check from Samsung.
If you are seeking a similar result, you need to be persistent and check in with them on a weekly basis. The following person was my contact for the process:
Jennifer Olivarez <[email protected]> wrote:
My contact number is 469-241-4839, and the Tech Support number is 888-987-4357.
3/19/15:
The update as of today is that I alerted T-mobile to the issue described below. Because I was out of the 14 day trial period, they referred me to Samsung.
I called in and was eventually transferred to what sounded like a girl/young lady named Jennifer Olivarez out of Texas.
After hearing my story, including telling her that I was too concerned about the effect of the watch on my wrist that I would never wear it again, she requested that I send an email describing what happened with pictures if available, and that she would send an overnight box to me to send back the watch in addressed to that office in Texas.
At that time, She said they would have their engineers evaluate the watch and then she would send me a refund for the watch in about 2 weeks.
Of course, I was happy to hear this and Ms. Olivarez then sent me an email with her contact info email and direct line.
I sent the watch on Tuesday, 3/10 and it got there the next day 3/11/15 as confirmed by UPS.
I did not get any word for a week and I decided to call in yesterday. Nobody answered her number. And from what I can see, nobody has seen any of my follow-up emails either.
I called ms. olivarez again today and she did not answer once again. BTW, the voicemail is generic and says nothing about who's phone number it is.
Later today, I decided to call into the Samsung general number. Although they confirmed that they had a record of the incident on file, all I got was the runaround from the other Samsung operators regarding the status of the watch.
After several phone messages and emails to Ms. Olivarez, I still have not gotten any confirmation that anything is being done to get me a refund.
My next move is to call T-Mobile again and find out if they can help me find out if Samsung is being on the level or what.
I'll send an update as I get them.
Hope this helps.
Claudio
3/5/15:
Current status of my rash incident with the Gear S smartwatch:
The first indication of serious trouble was while I was on a call yesterday when I got a burning sensation on my wrist and a buzz sensation which was different than the vibration alert. The sound was more like a sizzling sound than a buzz.
I looked at the watch and there was a warning message that the watch was overheating and that I should take it off and let it cool then the watch cut the call off.
I do know how long the warning was there because I was the call on the watch when it happened.
Immediately, I noticed redness on my skin where the watch sat.
Shortly thereafter, I began to notice an itching sensation. As I scratched the area, I began to feel a rash like symptoms which soon turned into a burning sensation almost like it was blistering.
I put cortisone on the area which reduced the redness. However, the burning remains at this time approximately 18 hours later.
I have reached out to professional guidance on what my recourse is and I am considering going to a doctor to have it examined.
I have attached the pictures.
The following issues have made it frustrating to use and prevented me from wearing the watch 100% of the time:
I have had my Gear S from T-mobile about 30 days ago. I have been wearing it about 80% of the time since.
While navigating through the options and screens, the watch would freeze up at times and I would need to use the button to get out of what I was doing and return to the homescreen before returning back to the menu protocol.
On several occasions I would get messages that the watch was overheating.
S-voice would only work intermittently and speech commands within calling and such were either not there or if they were, they were not very responsive.
The heart rate function would not work intermittently.
I could not find a distance traveled option.
According to T-Mobile, their mobile network is faster than my wi-fi, which took me a while to find out.
The swipe functionality would sometimes think I was going sideways when I wanted to go down.
The swipe functionality would have trouble working when my hands were sweaty. I would prefer a back button to swiping.
T-mobile salesperson originally told me I need the Kies software to transfer from my pc to my phone. However, when I spoke with customer support on the phone, they said I did Not need the kies app and that I could get everything i needed directly from my smart phone.
The t-mobile salesperson told me the Gear S would work with the LG phone he sold me...Which it does not (Only works with samsung android phone 4.3 and higher.)
The sleep function requires that I manually turn it on and manually turn it off, as opposed to my lifetrack which automatically detected my sleep patterns.
The operating system is not android therefore limiting the Google App sync and interfacing which I use almost exclusively to control all activity on all my devices without having to transfer data to another OS.
Background of my decision process to purchase a smartwatch:
FYI, I previously had a lifetrack watch that I absolutely Loved because of the carefree usage, accuracy and ability to function without fail in my workout conditions over approximately a 6 month period.
When I got a new t-mobile contract about 30 days ago, I decided to try the Gear S so that I could expand upon my smartwatch usage beyond the fitness capabilities and into possibly replacing my phone and bluetooth headset during times when I was away from my desk and remote exercise activity.
I like the phone functionality and the quality of the screen and microphone for calls.
However, after several attempts to use the watch during my workout regimen, the size and potential damage to the expensive watch made it uncomfortable and distracting to my activities.
Consequently about 3 days ago, I stopped using it during workouts and solely for around my home office to take calls when I am away from my desk.
It may be that (pure speculation here) moisture on your arm is causing a slight discharge back through the pins and causing issues. If it is a slight raised,kind of burning itch that doesn't spread it could very well be just that. Either that or samsung changed the metal type it uses in the pins. Are you allergic to nickel? I've had problems with cheap piercing jewelry that is coated in nickel personally.
I remember I used to have a rash from the watch, but then I just stopped having a rash. Perhaps its because I used to tighten wristband too tight.
Samsung Gear Live wrist burn... radiation or contact?
So about 3 weeks ago, I noticed a non-itchy rash on my wrist starting to develop (1st picture). I thought it was just a sweat rash or contact dermatitis, but it continued to get worse (other pictures). I'm a Nurse and I've worn the watch about 14 hours a day for almost a year and two months. A doctor on my unit advised me to stop wearing it and it should go away. About a week later, it was worse.
I now have pain in my wrist that goes down to my fingertips. When I press on my wrist, pain shoots up to my elbow. I just got out , of my doctor's appointment and he ordered xrays of my wrist, a dermatologist consult, some steroid cream, and some zofran for the nausea that has developed. I posted a photo on Twitter to see if anyone had the same issue and Samsung got a hold of me within 20 minutes, which is worrisome. They asked me to send the watch back for evaluation by their engineers. I kind of want to get it evaluated independently first before it goes back and disappears forever; however, I don't know where I could find someone with a Geiger counter for radiation emissions. I did some research and apparently the radiation levels of wearable devices are 100 - 1000 times higher than that of a cellphone, which they advise to not even hold close to your face.... What kind of damage is a wearable that's in contact with the body constantly doing? If anyone has the same issue, please let me know! I'll update as I find out more.
Hi,
i am a bit let down by the IP68 rating from S6 active. i took my phone in the sea BUT NOT in the water to take pictures with my friends. probably ti got a bit splashed. My hands were wet too.
When i got back i got a message while trying to charge it. MOISTURE DETECTED. i had to blow it off with a DRYER to make it work. this was going on for some days and then all was ok. now back in town my phone started to complain about MOISTURE again. i believe this is a sensor fault.
What should i do? I am not in the USA where i can take my phone to AT&T? what do you guys propose? is there a way to limit this ? or fix it?
Since it seems that no one else has a solution, I am here to tell you I don't have one either. That being said, I can propose an alternative. A wireless charger should work.
There is no reasonable way to open up the device, and even if you could, I doubt there's any way to figure out how to repair the sensor.
You can try contacting Samsung and see if you can get a replacement. Just try to avoid the words "water damage". They don't like that.
I have had the same issue 2 weeks ago.. It was durring the hurricane and I live in tampa Fl. The phone never got wet at all but the humidity was ridiculous. For 3 days i kept getting the moisture issue intermittently. I tried canned air to blow the port out but it didn't help much. Finally seems to be okay now
catfish07 said:
I have had the same issue 2 weeks ago.. It was durring the hurricane and I live in tampa Fl. The phone never got wet at all but the humidity was ridiculous. For 3 days i kept getting the moisture issue intermittently. I tried canned air to blow the port out but it didn't help much. Finally seems to be okay now
Click to expand...
Click to collapse
Hey! I'm also in Florida! Hope you didn't get hurt during the hurricane, I was all good
zanat0s said:
What should i do?
Click to expand...
Click to collapse
It's an AT&T phone.
Take the phone back to the store you purchased it from.
..or..
Take it to a cell phone repair shop.
staticsn0w241 said:
Hey! I'm also in Florida! Hope you didn't get hurt during the hurricane, I was all good
Click to expand...
Click to collapse
I'm in Tampa. that storm put me out of power for 2 days.. now we have to deal with this new one Mathew. Hurricanes should have tough names
catfish07 said:
I'm in Tampa. that storm put me out of power for 2 days.. now we have to deal with this new one Mathew. Hurricanes should have tough names
Click to expand...
Click to collapse
As long as you aren't on the east coast side of Florida you'll be fine. If you are there, good luck and stay safe.
A) hope you all made it through the storms.
B) did you ever resolve this? Mine has started the exact same error leaving me to wireless charging only
(bought phone on swappa, but for the last 7 weeks it's never seen water and all other indicators support that it's never been flooded)
Sent from my SHIELD Tablet using Tapatalk