I've been having this problem with my phone's camera, every time I start camera this "pink" split screen will appear and the camera app crashes.
What's going on here? (and no I haven't dropped my phone, yet)
Well find a few camera apps on the market and see if they do the same.
It's possible the camera is damaged, in which case you would have to resort to warranty.
sturmeh said:
Well find a few camera apps on the market and see if they do the same.
It's possible the camera is damaged, in which case you would have to resort to warranty.
Click to expand...
Click to collapse
I downloaded other camera apps and they work fine, this problem seems to plague the native camera app. Very odd. Has somebody else faced this problem?
fakekullu said:
I downloaded other camera apps and they work fine, this problem seems to plague the native camera app. Very odd. Has somebody else faced this problem?
Click to expand...
Click to collapse
Very odd. You could try a reflash to see if it solves any problems..
The problem returned again! I'm pissed, I started getting this issue after I flashed last time to JM5. I might have to re-flash or just wait for Froyo to come out (if it ever comes out )
Hey guys,
Recently I had opened up my phone to replace a cracked screen. The screen and all other functions work properly but the rear camera seems to be giving an error message, stating, "camera not available".
I tried resetting the phone but this problem did not get solved. The front camera used to work before the reset but now even that is gone.
I even downloaded a third party app but back camera still not working( front camera is available in third party app.
What could have gone wrong. Could this have screwed up the software, if so what should I do to repair it?
Or have I possibly not connected the camera properly? Or have I totally damaged it some how?
Please help
SavioGratus said:
Hey guys,
Recently I had opened up my phone to replace a cracked screen. The screen and all other functions work properly but the rear camera seems to be giving an error message, stating, "camera not available".
I tried resetting the phone but this problem did not get solved. The front camera used to work before the reset but now even that is gone.
I even downloaded a third party app but back camera still not working( front camera is available in third party app.
What could have gone wrong. Could this have screwed up the software, if so what should I do to repair it?
Or have I possibly not connected the camera properly? Or have I totally damaged it some how?
Please help
Click to expand...
Click to collapse
Hi mate,
it could be a problem either with the hardware or with software. "camera not available" sounds like you didn´t connect the camera properly and the software could not find it.
Check it, if the camera is really connected.
Otherwise I personally think, it was not the best idea to reset the phone - a normal reboot should be enough.
As you tried a third party app, and the front camera worked, it must be a software problem. What I would do:
1) Check the connection of the camera, if it´s ok. -
2) Reflash the system and reboot it normally.
Good luck! :fingers-crossed:
Ok, the rear camera doesn't open. I can't switch to it in the camera app or snapchat etc. Flash doesn't work either, and if I do the "V" gesture for flash when the phone is locked, it restarts. I have:
* Cleared cache/data
* Disabled and re-enabled the app.
* Dirty flashed OOS 4.1.7 multiple times and have also flashed Franko's Kernel which I normally use (currently running stock kernel though).
* Google camera app multiple times. (had this before too, then I deleted it after this camera problem arose)
Not sure if relevant but TWRP has been giving me some error I haven't been able to fix for some time, and can't delete the file that it says it can't open (through twrp itself or cmd+adb) . Relevant SS attached.
Thanks.
You may want to try to flash the phone using the unbrick tutorial. Make sure you have a backup of internal memory
Hmm, I haven't tried that. I just did a clean install with no success. I deleted everything except USB OTG from TWRP. This has become much harder to fix than it should be . I didn't even do anything to set it off, I was in snapchat and took a pic and then it stopped and the rear camera/flash haven't worked since.
Just to update, I just tried a clean install of NLOS Lineage OS and the rear camera/flash still didn't work. Also, if I try to take any type of video with front camera the phone says "Low memory, adjust the picture resolution or delete some files" even though there's only 3.3 GB of space used.
Also, after a clean flash and wipe of everything the error reported by TWRP no longer exists. So that wasn't what was causing the problem.
Just used the unbrick tutorial. It worked perfectly however the problem still persists and remains unchanged. Anyone have any other ideas?
After some deep diving through forums I decided to use the phone's inbuilt hardware tests, in particular *#808#, as the camera test given by dialing *#*#34971539#*#* doesn't work. Firstly, the flash works through the hardware test (although quick settings still doesn't). The "foolproof camera test" gives BackCamera PASS and FrontCamera Fail. This makes sense as when I go to the individual tests the "backcamera" shows the front camera image, while the "frontcamera" just says "cannot open camera". The PDAF/Cam_EEPROM info test says "FAIL Qualcomm", which I believe is the camera firmware not working. The storage test says "sdcard is unavailable" which I assume is why the camera isn't allowing me to record any video through the selfie camera and says "Low memory".
In summary, how do I fix the camera firmware problem and the sd card error?
RMA your phone, hardware fault.
Ok Thanks.
So there is no way to update/fix the firmware problem?
luusid said:
Ok Thanks.
So there is no way to update/fix the firmware problem?
Click to expand...
Click to collapse
No.
P.S. "Thanks" button is for thanking, by the way. Use it in the future on this forum, whenever somebody helps you.
Im having the same problem on my one plus 3...did u find any solutions??? if yes plz lemme know.
I haven't found a solution.i replaced both The front and back camera and even played with old/new cameras in different configuration (old front + new back / new front+old back / no front + new or old back and so on) varying the result from "Back camera pass/Front camera fail to both Fail ) .the funny thing Is that if you just remove back camera and do the diagnostic menu *#808# > foolproof camera test it still says back camera pass
I have the same problem... And my camera before of this beta worked awesome... Beta 24 **** our phones...
Experiencing the same problem with the front (away) facing camera and the flashlight.
Same Problem for me since the latest official Beta. Ich tried resetting and reflashing the Phone with the last official stable rom. Did not help.
I think I solved this. I let the phone cool down then i powered it off. I let it cool down a bit again and then booted it back up. The camera and FL work.
It seems that this happends when the phone gets heated, at least in my case.
I have the same problem, camera was working fine yesterday. Foolproof camera test shows front camera fail. But the front camera works
I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
FunYunZ said:
I was wondering if anyone else had this issue with the front facing camera. There's a couple people that had this issue as well, check the
mentions for SamsungSupport on Twitter a couple days back(at the time of this post)
There's even a video of it in action: https://twitter.com/Hired_Assassin5/status/918633351510200320
As you can see at the top, there's some major discoloration going on. It's almost like a negative image.
https://i.imgur.com/2ipVzgS.jpg
I got the phone on Sep 15th, release day. The camera was working fine up until around Oct 5th that I know of. Taking selfies with the dog, etc.
Well, I opened it up on the 12th, haven't used it for a while, and I noticed that issue you see in the first image. I contacted Samsung and they had me
go through the whole troubleshooting process, all the way to me factory resetting my device. Factory Reset, then skipped all the setup wizards
and went straight to testing the camera. Issue is still present!
So the next day, I went to my carrier store, they said they never seen that before. So they're ordering me a shipment to replace it, possible defect.
Well, that night, I decided to try and look deeper into the issue. Flashlight on camera lenses, didn't see anything. Then I remembered from previous
android phones, there's hardware codes you can enter into the Dialer, so I input *#0*#, which is the hardware testing screen.
It looks like this:
https://i.imgur.com/RhJD4WJ.jpg
So obviously, one of the options is "FRONT CAM". I thought I would "test" it. I clicked on it, and it was working fine! I said oh sh!t, WTH.
This is the screenshot of it:
https://i.imgur.com/2BiaA7U.jpg
Then I took the picture as well, and it turned out just fine, like a normal camera. Well when you tap the screen again, it backs out, and switches
into a different mode, or something. And well sure enough, that issue I was having in my main camera app showed up!
This is a screenshot of it:
https://i.imgur.com/kGgJDD1.jpg
Now this is where I'm wondering if the Geniuses and good people here at XDA can figure out.
If you notice in the first screenshot of the "test" https://i.imgur.com/2BiaA7U.jpg
It says SUB AP at the top left....
Then in the next one, the defective one or whatever https://i.imgur.com/kGgJDD1.jpg
It says SUB CC.
Does anyone know what those are, or what they stand for? And if possible, how can I get my camera app to go back to using the correct mode or whatever that is.
This issue happens in all camera apps, the Samsung default camera app, play store camera apps, etc.
Thanks.
Click to expand...
Click to collapse
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
lennie said:
I'm not having that issue *knocks on wood*
But it doesn't sound like a hardware issue though.
Sub AP, Sub CC are probably different Samsung settings not available to end users. Any advice I'd give is to back up, hard reset, test if problem still present, if problem fixed restore data.
When does the problem usually happen, in bright or low light?
What if you use the front camera "flash" does it still happen?
Click to expand...
Click to collapse
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
FunYunZ said:
I originally thought it was a hardware issue, but seeing it function normally when I did the diagnostic testing, I knew it had to be
something that triggered the software to not work correctly.
the issue is still present no matter what settings I change. Changing resolution, flash on/off, picture size, HDR on/off/auto, all the settings
I can find, the issue is still exists.
EDIT: Is a hard rest the same as a Factory Reset?
Click to expand...
Click to collapse
hard reset = factory reset
have you tried using Odin and doing a fresh FW install?
htc-8925 said:
have you tried using Odin and doing a fresh FW install?
Click to expand...
Click to collapse
I have not. I did a factory reset.
My friend had the same issue.
whiteangelcl said:
My friend had the same issue.
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Click to collapse
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
FunYunZ said:
Dam, that's unfortunate. That's 4 people now that have had this issue. I wonder how much worse it will get. Hopefully the new replacement doesn't have this issue.
It's weird because it was working fine for a few weeks, and then something happened. Not sure if it auto updated without me knowing and caused this issue.
Click to expand...
Click to collapse
sounds like they're sending you a replacement. make sure you are satisfied with the replacement because they might send you a refurb.
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
emazens said:
i have the same issue as well ... so what happened at the end ? did they end up finding the issue ? how they fixed it ?
Click to expand...
Click to collapse
Nope, Samsung never got back to me. I just went to the Tmobile store and they were like, yep, never seen that before. So they overnight me a new one.
I just begun to have the same issue on my phone and I'm not happy after spending 1k on it. I'm going to my career tomorrow but unfortunately don't know I this will be resolved. Please Let me know what Samsung did for you.
Same problem on my Note8. Following for solution.
solution anyone?
did anyone of u find a solution?
---------- Post added at 12:41 PM ---------- Previous post was at 12:38 PM ----------
i'm suffering with this problem presently and is trying to find a solve.
totaldepth said:
Same problem on my Note8. Following for solution.
Click to expand...
Click to collapse
i am seeing when i open camera ,camera failed
can anyone advise on how to fix?
If you did not mistreat the device, dropped it or fiddle with system settings or something of the sort, warranty is the all time solution for these problems
Hey my note 8 front camera just experienced the same issue. I've talked to Samsung support, and frankly it seems like it is a hardware issue. It is recommended that you use Samsung Support to make a service request. Free shipping both ways, so if you can live without your phone for a week or two (or have a backup phone to use), that's the route I recommend people going.
Original Problem:
MENU / COMMON APPLICATION ( NATIVE) - CAMERA / VIDEO - CAMERA EFFECTS NOT WORKING
Problem found:
FRONT CAMERA FAIL
Solution:
REPLACED COMPONENT
Click to expand...
Click to collapse
Did you manage to find the cause of the problem?
My front selfie camera has the same problem!
sorry to raise up this issue again.. my s8+ is from Indonesia region, and facing the same issue when try to use front camera is failed with notification Warning Unknown Error Occured.
already try Wipe cache partition and hard reset but still facing the same issue..
but if i use front camera for video call thru whatsapp it's working fine, but yet again if check thru *#0*# for Front Camera it's Camera Failed..
is it hardware issue or FW issue ?
Front Facing camera has double image
Has anyone found a fix for this issue yet? Mine started this issue last year and I haven't found a remedy for it yet. Ugh.