Hello buddies,
I just got a S10 but i have a weird problem during calls, when i'm talking with someone and putting the phone on my ears the person hears me far and with some cuts, but when i move it a bit or take it away of my face the person starts to hear me clearly, And on speaker call mode there is no problem.
This happend on all call apps as phone dialer, viber, fb messenger... with data & wifi also.
Tried a voice recording app, both microphones record my voice without any noise or cuts, so i guess the top and bottom microphone are fine.
What i have already done:
- Wiping data/cache/hard reset.
- Updating firmware with odin ( currently using this one CHERE ).
- Booting in Safe mode and made a normal call.
So, if someone have a similar issue or have any idea what can cause this or would fix it please help me
SOLVED: It was a hardware issue so samsung sav did the job to solve it.
Check dialer settings, disable any voice related setting, and try.
If not working, probably it's of the proximity sensor, or maybe you're just covering the microphone while holding the phone?
Mohamedkam000 said:
Check dialer settings, disable any voice related setting, and try.
If not working, probably it's of the proximity sensor, or maybe you're just covering the microphone while holding the phone?
Click to expand...
Click to collapse
Checked dialler settings they are fine, couldn't find any noise reduction parameter to disable it there.
for the proximity sensor there is the light which blinks near the battery icon and when i put the phone close to my ear the screen turns off, is there a way for advenced tests on the proximity sensor ?
And no im not covering any microphone with my hand with my hand.
Edit: tried *#77692# and the phone vibrates and screen goes green when i pass my hand through the sensor a bit slower than my previous S8 but it works fine.
The only thing i can think about is that, a third paty app is causing the problem, like voice assistant, Google Assistant? Bixby?
Force stop both of those apps and try making a call.
Check app permissions & locate Microphone permission, disable them all except for the dialer (phone) apps.
Good luck.
Mohamedkam000 said:
The only thing i can think about is that, a third paty app is causing the problem, like voice assistant, Google Assistant? Bixby?
Force stop both of those apps and try making a call.
Check app permissions & locate Microphone permission, disable them all except for the dialer (phone) apps.
Good luck.
Click to expand...
Click to collapse
Tried that, also tried to boot in safe mode where all 3rd apps are disabled and same thing, when the phone is on my ear the voice goes low.
Is it possible that the phone detects voice as noise ?
Hello and sorry for double post,
I just realized that the phone is using the top microphone during calls and barrely the bottom one, how can i fix this, please ? Or its a hardware issue ?
Is there anyway to change microphones sensitivity ?
Hey, what did Samsung do? I have the same issue!
caste1200 said:
Hey, what did Samsung do? I have the same issue!
Click to expand...
Click to collapse
Since it was under warranty, they repaired it i don't know if they completely changed the microphone or simply fixed the one inside.
unfortunately I have the same problem.
I have searched everywhere and nobody knows what this problem is, even in a samsung forum there are several users with the same problem without solving it.
Does anyone have updated information on this?
---------- Post added at 10:56 PM ---------- Previous post was at 10:43 PM ----------
I have noticed that this failure happens to me when I talk lying in bed.
It seems that it captures my voice with the upper microphone instead of the lower one, that's why my voice is heard far away.
However, when I make a call and stand, this problem does not happen.
(This failure happens to me with calls on whatsaap)
*sorry for my bad English.
On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.
Greetings,
Peter
Related
When I'm making a call with my Samsung Galaxy S I9000, the proximity sensor seems a bit... well... unefficient.
Usually, if I need to do something with both hands, like going through papers or using a computer during a call, I put the phone between my ear and my shoulder to hold it. Usually when held like this, the phone isn't entirely pushed against my ear/cheek, so the proximity/light sensor reacts to pretty much everything. When it reacts, the screen is turned on and my cheek sometimes pushes the mute(or speaker or end call) icon, and that gets really frustrating as it happens multiple times during a call, and you can't really notice it.
So you may imagine how it's like to keep on jabberin about something and then you hear your friend going "Hello? You still there? " and then you just go "****, AGAIN!?".
I was simply wondering if anyone has had this problem and if there is a fix for it. I have been looking all over the web for an app or a mod to disable the proximity during the call, so that the screen would simply go off only if you press the screen lock button. Or so that the screen would at first use the proximity sensor and then disable itself, so that the screen would go on only if you press the lock or home key.
I have been thinking about trying to solve this problem with creating an app through the SDK, but I still kind of lack the knowledge of creating such things (with being busy studying and stuff).
So, if anyone knows an app already or has found a way to solve this problem, I'd be greatful of your advice.
I have the same problem with the proximity sensor on my Samsung Focus.
Probably there are work arounds for this issue - but IMHO the proximity sensor is too sensitive and phone call UI is not very well design (end call button should be at the bottom of the page opposed to the top where it's not and is very easy to press it accidentaly with our ears/cheeks/etc.)
Since Samsung isn't fixing this, why don't you try Sanity app from market. It has many options along with the option to switch off the screen during the call.
Give it s try.
Sent from my GT-I9000 using XDA App
I have this problem since th beginning, with my FOcus. Any luck fixing this? I did increase the count to 75 through the Diagnose mode. But I still constantly find my phone on hold or on speaker or on mute while on call. Please help!!!
Hi all,
I've come across a couple of problems with the phone that I've put down to manufacturing, but I'm not really seeing anyone else complain about them. I'd just like to see if anyone else is experiencing these issues or if I should have my phone replaced under warranty.
Issue 1: Microphone.
During a call, people can hear me clearly, but if I switch to speakerphone (or use an app like Skype or Viber, which usesspeakerphone for video calls), they have trouble hearing me. I know there is an issue where the mic stops working for some people, but mine is still working...only I sound very faint to the other person. If I bring my face right up to the phone and speak, they can hear me somewhat clearly, but it defeats the purpose holding it to my face when I'm in a video call.
Issue 2: Screen touches during a call.
I've noticed that when in a regular call, the screen turns off when I bring the phone to my face, and turns back on as I pull the phone away, which is fine. The problem is though, that while the screen is off and pressed to my ear, shortly after the light of the screen turns back on and it seems I've been pressing things with my ear, e.g. pulled down the notification shade, opened an app on my home screen or opened my app drawer, etc. Is anyone else noticing the screen turning back on mid-call? Or does anyone know if the screen still responds to touches even though the backlighting is off? Or is this an iPhone 4-esque situation where I'm "holding it wrong"?
Thanks guys
I take it the lack of responses means that no one else is experiencing the issue and that I should swap it under Warranty :/
ronnie301184 said:
I take it the lack of responses means that no one else is experiencing the issue and that I should swap it under Warranty :/
Click to expand...
Click to collapse
nope. my speakerphone works great, everyone hears me very clearly. and during calls, when my screen goes off, the screen is actually off and my ear doesnt register touches. and yea, id rma it.
ronnie301184 said:
Hi all,
I've come across a couple of problems with the phone that I've put down to manufacturing, but I'm not really seeing anyone else complain about them. I'd just like to see if anyone else is experiencing these issues or if I should have my phone replaced under warranty.
Issue 1: Microphone.
During a call, people can hear me clearly, but if I switch to speakerphone (or use an app like Skype or Viber, which usesspeakerphone for video calls), they have trouble hearing me. I know there is an issue where the mic stops working for some people, but mine is still working...only I sound very faint to the other person. If I bring my face right up to the phone and speak, they can hear me somewhat clearly, but it defeats the purpose holding it to my face when I'm in a video call.
Issue 2: Screen touches during a call.
I've noticed that when in a regular call, the screen turns off when I bring the phone to my face, and turns back on as I pull the phone away, which is fine. The problem is though, that while the screen is off and pressed to my ear, shortly after the light of the screen turns back on and it seems I've been pressing things with my ear, e.g. pulled down the notification shade, opened an app on my home screen or opened my app drawer, etc. Is anyone else noticing the screen turning back on mid-call? Or does anyone know if the screen still responds to touches even though the backlighting is off? Or is this an iPhone 4-esque situation where I'm "holding it wrong"?
Thanks guys
Click to expand...
Click to collapse
Never faced any of such issues with my nexus. You should go for a replacement
Problem: Sometimes when I am on a normal phone call (Outgoing or Incoming), speakers turns on it's own. If i look at phone, the speaker icon is not "GREEN" (which means it wasn't pressed). I have to press the speaker icon once and nothing happens because at that time the phone starts loud speaker (Which is already turned on) and then i press it again to turn it off and everything is back to normal.
During a single call this can happen multiple times
And I have tried clear cache partition and factory reset from the setting and factory reset from bootloader
Phone model SM-N960F
INTERNATIONAL
DUAL SIM
Android 8.1.0
Samsung experience 9.5
Any one had this problem and solved it ?
It any one who can help ?
please help
same problem here.... help please ... its very anoying
try turning off the smart gestures where when you put the phone to your ear it auto switches, etc... or use a headset or bluetooth
i too had this issue before. when you google this issue, apparently many are experiencing it. what i did was to off the microphone permission for my voice recording app. if you have call recording app or voice recording app, you may wish to see if there is any setting regarding to microphone or speaker.
Recently i am facing an issue whenever i dial a no and as soon as the other person atends the call my screen goes off without even puting my celphn to my ear and i cant cut it until the persn on other side of the cal cuts the call and as soon as call get cut screen turn on automaticaly. And same is the case while somebody cals me and as soon as i pick up the call without even puting celphn to the ear same happens until cal is finished.i hope u guys undrstands what i am tryng to say here.sory for my bad english as it is not my native lnguage. Do any of u guys faces this issue or is this jst happening with me only.
Sid.Boi said:
Recently i am facing an issue whenever i dial a no and as soon as the other person atends the call my screen goes off without even puting my celphn to my ear and i cant cut it until the persn on other side of the cal cuts the call and as soon as call get cut screen turn on automaticaly. And same is the case while somebody cals me and as soon as i pick up the call without even puting celphn to the ear same happens until cal is finished.i hope u guys undrstands what i am tryng to say here.sory for my bad english as it is not my native lnguage. Do any of u guys faces this issue or is this jst happening with me only.
Click to expand...
Click to collapse
I don't have this issue on my phone. Maybe try calibrating the proximity sensor in the HW test menu(*#*#64663#*#* in the dialer).
If that doesn't work maybe turn on the option of "power button ends call" under accessibility settings as a temporary fix while you search for a fix.
Njaiker said:
I don't have this issue on my phone. Maybe try calibrating the proximity sensor in the HW test menu(*#*#64663#*#* in the dialer).
Click to expand...
Click to collapse
Thnx bro i have calibrated as u have told me to do. Now i will test it during calls. I hope this will work.
I am also facing the same problem.
I am also facing the same problem.
If you find any solution please do let us know.
same. i'm on havoc
I think you should get your display replaced
I think it an issue with the display. I faced a similar problem where my display was registering touches during calls and most of the time my microphone got muted because of it. I took it to the service center and got my screen replaced & now the problem is gone.
Recently I have not been able to use or see an on-screen keypad when I am using Android auto for phone calls during the call. I can get to the screen that is shown in my picture but there is no place to press a key pad during the call or an option for hanging up the call. Anyone else have this problem where can tell me how to fix it?
I usually initiate phone calls by telling Google to call a certain person.
Update: Well after a quick Google search I found that it was the Samsung car mode app that was interfering. So I uninstalled it and everything is fine. Let's just leave this here in case anyone else has the issue.