Problem with fingerprints, version. 240 - Huawei P30 Pro Questions & Answers

Since i updated to version .240 i have a problem with fingerprints.
Anyone can unlock it by tapping 3 times on the sensor.
Anyone has same experience? Any solutions?

Are you using a screen protector with the device?

No, same as before, never had a problem.

kidstretch said:
No, same as before, never had a problem.
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Click to collapse
Have you removed and re-added your fingerprints?

Yes, same thing unfortunately. ?

Figured it out, i had honor band as a trusted device, so anyone next to me could unlock the phone. Deleted trusted device all good again!

Related

[Q] Z1 screen skipping

I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Distaplia said:
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Click to expand...
Click to collapse
This happens every once in a while for me while using Swype keyboard. I thought it was a Swype issue, but if you're having this then maybe it's the phone. Haven't noticed it anywhere else but haven't tested.
Sent from my C6902 using Tapatalk
I have this problem too... I tested it with "touch test", and confirmed my suspicion...
Sent from my C6903 using xda app-developers app
I've run into something like this when trying to pull up the pie menu. Normally, sliding up onto the screen from below will trigger the pie menu to pop up (similar to the default "google now" trigger gesture). Every once in a while it'll instead register as a number of taps on whatever is already on that area of the screen (thus triggering some untended action or link most of the time). Of course it won't happen when I'm trying to reproduce it or running some kind of test, but when I least expect it, it happens again.
To verify this issue you can also try going to: Settings, About Phone (last entry on the bottom), Diagnostics, Test Device, Touchscreen.
If the recorded line really does skip you should contact your reseller/ Sony.
If it is just an occasional error it might be Software and not Hardware related. I have not had this problem yet, though.
Oh finally so it's not me alone. Great phone but this single problem lets it down. I'm suspecting a lot ppl have it and dont realise. Not everyone uses swype keyb or swype pattern unlock.
My suspicion is the sony screen protector fitted at factory. Tempted to rip it off.
Sent from my C6903 using Tapatalk
Hmm strange my phone's been having fur over a day now. I removed the screen protector that came supplied in the box and found the problem still existed. Now I've got a real cheapy one on and swyping has been real good.
Sent from my C6903 using Tapatalk
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
No problem here, maybe it's related to screen protector?
Ok now
@[email protected] said:
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
Click to expand...
Click to collapse
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
amm009uk said:
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
Click to expand...
Click to collapse
Hi, is your problem fixed? havent tried changing my screen guard.
Nope not really even though I was convinced at first. Problem comes and goes randomly.
My real issue is using Swype and it's driving me mad. As a workaround if I use my thumb it works fine. Must be the amount of surface contact while I swype.
Sent from my C6903 using Tapatalk
I confirmed the problem too
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
router0520 said:
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
Click to expand...
Click to collapse
Can't see the video, how does it look like? is it really a hardware issue? if then my phone is hopeless.
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
shteren said:
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
where to get an insulating case and what it's made of so I can get it to check if that works
brapicoco said:
where to get an insulating case and what it's made of so I can get it to check if that works
Click to expand...
Click to collapse
Any thing feom plastic that will seperate the body from the screen I think, so you can't short them with your fingers
Sent from my C6903 using Tapatalk
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
LahiruRD said:
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
yes it's a batch problem..
brapicoco said:
yes it's a batch problem..
Click to expand...
Click to collapse
So is hardware problem and will never be fixed?
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
This is bad, so the Flagship Device is comming to be a Crap Device.
Wee are here too:
http://forum.xda-developers.com/showthread.php?t=2540950
http://forum.xda-developers.com/showthread.php?t=2564985

Delay in opening Air Command menu

Hi All,
So I got my Note 5 a couple of days everything works fine except for the annoying delay in opening of Air command menu once the Spen is pulled out.
The issue doesn't always happen and I noticed that its slow to open up only when the device has been on sleep mode for a while.There is no perceptible delay when I have been using the device and take out the Spen.
Was wondering if that's how it is or is there something up with my device.
Any pointers would be of great help.
Thanks.
I just got my note 5 and I have the same exact issue. There is a long delay after I pull the pen out and then once it finally comes on, the delay is gone. But when the pen is not used for a while and I try to use it again the delay is back.
gso78 said:
I just got my note 5 and I have the same exact issue. There is a long delay after I pull the pen out and then once it finally comes on, the delay is gone. But when the pen is not used for a while and I try to use it again the delay is back.
Click to expand...
Click to collapse
Thanks Gso78 for the confirmation.
Mine is an Indian version N920G ,Since the issue is not widespread wondering if it has got to do with the variant.
Did you find any solution to it.Anybody else facing the same issue?
Regards.
I have the same issue since the time I bought it.
I also experience this. I don't use the pen much, but find it interesting that, like the OP, the issue happens only after the pen is left in for an amount of time. Then subsequent times in near time to the first, there is no/little delay. Suggests it's a software issue and in that case I'd expect most folks to experience this, barring some hardware revision or variances by carrier version.
Mine is a Verizon U.S. model for the record.
Curious if anyone has found the source of this issue, or how wide spread it is (seems not very wide spread considering how few people responded to this thread).
Just wanted to add my name to this list, I have the Indian N920G running Dr.Ketan ROM L8
Yes. I too have same problem. Indian version
Anyone got this resolved? I'm facing the same issue too.
dedee89 said:
Yes. I too have same problem. Indian version
Click to expand...
Click to collapse
Factory reset didn't solve the issue!
gaugan said:
Factory reset didn't solve the issue!
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Click to collapse
No. I tried many times even after getting two updates. I have given to service center and calling them daily two times. One week over. They admit that the manufacturer didnt install a part. I think they called it "black tape" if i heard it correctly. MADE IN INDIA.
dedee89 said:
No. I tried many times even after getting two updates. I have given to service center and calling them daily two times. One week over. They admit that the manufacturer didnt install a part. I think they called it "black tape" if i heard it correctly. MADE IN INDIA.
Click to expand...
Click to collapse
Ohhh.... I'm planning to visit the service station tomorrow! I hope its not a painful experience.
dedee89 said:
No. I tried many times even after getting two updates. I have given to service center and calling them daily two times. One week over. They admit that the manufacturer didnt install a part. I think they called it "black tape" if i heard it correctly. MADE IN INDIA.
Click to expand...
Click to collapse
Motherboard fault they said. Replaced my piece with a Brand New One!
I have no delay, it comes up right when the pen is completely out of the phone. N920P here
They Repaired my phone (not replaced) but they broke back cover. So another 3 days of delay and frustration. And finally got my phone back working fine. Hope not to go service center anytime in future and i to switch to apple.

XP Automatically Resetting On Its Own

In the last few days I've noticed that when turning on my screen that I'm forced to put in my PIN, which it says it always does after a reboot/startup. But I didn't reboot the phone myself.
Has anyone else noticed this? I wonder if this has anything to do with the Contacts app issue for int'l XP phones using a T-Mobile SIM card, or something else? It may just be that an app I have was malfunctioning (I did have issues with Chrome earlier right before this new auto reboot occurred), and that's what may have caused it.
Please let me know what you think. Also, PLEASE mention in your post which carrier you have, and also which region you got your phone from. For example, my int'l XP is from Hong Kong, so on the box there's a "ZH", which I guess is the Hong Kong version. You may also have an "HK" too. The Taiwan one says "TW" I believe.
Thanks!
Haven't experienced this issue. I'm using an x performance f8132 hk version.
I just experienced this for the first time yesterday. I updated Playstation Video, which now has the ability to download purchased content. I was downloading my movies to my SD card (35 of them) and the phone rebooted several times. It hasn't happened since. I'm on AT&T with a HK sourced device. I'm thinking this app update may have been causing my problem. I'll follow up in the next few days if I experience any other reboots.
MelvinzZ said:
Haven't experienced this issue. I'm using an x performance f8132 hk version.
Click to expand...
Click to collapse
Ok cool. Yeah you have the same one I do. It's marked "ZH & EN", but I believe ZH is still the Hong Kong version.
Thanks.
augie7107 said:
I just experienced this for the first time yesterday. I updated Playstation Video, which now has the ability to download purchased content. I was downloading my movies to my SD card (35 of them) and the phone rebooted several times. It hasn't happened since. I'm on AT&T with a HK sourced device. I'm thinking this app update may have been causing my problem. I'll follow up in the next few days if I experience any other reboots.
Click to expand...
Click to collapse
Hey Augie,
Hmm ok. You might be right!
I thought it was because I was using one of those apps that lets you enable "Night Vision" for easier nighttime reading. Some kind of issue with the "screen overlay". So I disabled "screen overlay" for that app and SO FAR it's been fine. You wouldn't happen to have an app like that would you (i.e. Blue Light Filter For Eye Care, Lux, etc)??
I didn't use Playstation app. Just disabled it actually, so I don't know if your problem and mine was the same? Mine would just reboot randomly, never repeatedly over and over at the same time.
Yeah mine is from Hong Kong too. Says ZH on the side, but I believe someone on here said that's still China.
Yes please do. I will too on Monday.
Thanks!!
No screen overlays here. I've used the phone for all kinds of things today without replicating the problem. I'm guessing a certain amount of non-response time from something running triggers a reset. I'll report if it reoccurs.
augie7107 said:
No screen overlays here. I've used the phone for all kinds of things today without replicating the problem. I'm guessing a certain amount of non-response time from something running triggers a reset. I'll report if it reoccurs.
Click to expand...
Click to collapse
Augie,
Ok. That's good. I had also cleared not all the caches for all my apps but the "preferences", which is a setting in Apps menu in Settings. Then I rebooted. Not sure if that helped but I think for me it was the Screen Overlay issue. But it COULD'VE also been Playstation for all I know? Then again, this had been happening for last 3-5 days, so if Playstation app update just came in yesterday, then I doubt it was that.
Thanks! Please do. I will too on Monday.
I have not experienced random reboots yet. They could happen from battery saving apps like 360 though
Sent from my F8132 using Tapatalk
MGSBigBoss said:
I have not experienced random reboots yet. They could happen from battery saving apps like 360 though
Sent from my F8132 using Tapatalk
Click to expand...
Click to collapse
I uninstalled 360 from my phone several days ago as even though it worked on the Z5 and Z3 (and initially it SEEMED to work on my 1st XP), I can see it no longer is working on the XP, so it's not that.
Since clearing all the preferences on all the apps and also disabling the screen overlay on my one "night vision" app, the problem has so far not reoccurred any more (knock on wood!). I am trying out a different app very similar to 360 though on my phone called Hibernation Manager. I'm going to test it tonight/overnight to see how it does, and will report here tomorrow. I'm not holding my breath, but can't hurt to try it. Earlier today I gave it a good 2 hours and the percentage stayed the same during that time (100%), so there's potential I guess.
Update: Forget what I said above. See this updated post instead.
RockStar2005 said:
Hey Augie,
Hmm ok. You might be right!
I thought it was because I was using one of those apps that lets you enable "Night Vision" for easier nighttime reading. Some kind of issue with the "screen overlay". So I disabled "screen overlay" for that app and SO FAR it's been fine. You wouldn't happen to have an app like that would you (i.e. Blue Light Filter For Eye Care, Lux, etc)??
I didn't use Playstation app. Just disabled it actually, so I don't know if your problem and mine was the same? Mine would just reboot randomly, never repeatedly over and over at the same time.
Yeah mine is from Hong Kong too. Says ZH on the side, but I believe someone on here said that's still China.
Yes please do. I will too on Monday.
Thanks!!
Click to expand...
Click to collapse
Hong Kong Version will state ZH, this mean chinese traditional, china one will have CN if i'm guess correctly.
Yeah sounds right kms. I have the ZH one.
MGSBigBoss said:
I have not experienced random reboots yet. They could happen from battery saving apps like 360 though
Sent from my F8132 using Tapatalk
Click to expand...
Click to collapse
Yeah Hibernation Master didn't work either. Greenify says it will only work automatically if I remove my fingerprint security and use "pull-up gesture" to unlock the phone. No thanks. lol Not sure what other good apps are out there that would work?
It's now been 2 days since I cleared the preferences of all my apps and turned off that Screen Overlay on that "night vision" app I had, and SO FAR (again knock on wood lol) it's been working fine. If by Monday it's still fine, I will consider this case (and thread) closed. lol
RockStar2005 said:
Yeah Hibernation Master didn't work either. Greenify says it will only work automatically if I remove my fingerprint security and use "pull-up gesture" to unlock the phone. No thanks. lol Not sure what other good apps are out there that would work?
It's now been 2 days since I cleared the preferences of all my apps and turned off that Screen Overlay on that "night vision" app I had, and SO FAR (again knock on wood lol) it's been working fine. If by Monday it's still fine, I will consider this case (and thread) closed. lol
Click to expand...
Click to collapse
Use stamina mode dude lol
Sent from my F8132 using Tapatalk
MGSBigBoss said:
Use stamina mode dude lol
Sent from my F8132 using Tapatalk
Click to expand...
Click to collapse
I would, but new Stamina Mode is completely non-customizable. Old SM would let you set it up so it only works when the screen is off. But this new one is "all or none". No thanks. Don't want my phone slowing down, even to save battery life. Then I might as well have bought the XA. lol
MGSBigBoss said:
Use stamina mode dude lol
Sent from my F8132 using Tapatalk
Click to expand...
Click to collapse
Great.......so it restarted again about 20 minutes ago. I go to unlock screen and it says PIN required after startup. I had NOT restarted it since this morning.
What do you guys think? I was thinking about e-mailing the Amazon seller (NGP) and seeing if they have any Taiwanese models (TW) available. Was thinking maybe this had something to do with the stupid T-Mobile SIM stock Contacts app issue.
RockStar2005 said:
Great.......so it restarted again about 20 minutes ago. I go to unlock screen and it says PIN required after startup. I had NOT restarted it since this morning.
What do you guys think? I was thinking about e-mailing the Amazon seller (NGP) and seeing if they have any Taiwanese models (TW) available. Was thinking maybe this had something to do with the stupid T-Mobile SIM stock Contacts app issue.
Click to expand...
Click to collapse
You're saying it went to the gray screen where you enter pin on phone start up?
Sent from my F8132 using Tapatalk
MGSBigBoss said:
You're saying it went to the gray screen where you enter pin on phone start up?
Sent from my F8132 using Tapatalk
Click to expand...
Click to collapse
Yeah the lockscreen.
RockStar2005 said:
Yeah the lockscreen.
Click to expand...
Click to collapse
The lock screen is after start up. You're talking about the gray screen before the xperia boot logo?
Sent from my F8132 using Tapatalk
MGSBigBoss said:
The lock screen is after start up. You're talking about the gray screen before the xperia boot logo?
Sent from my F8132 using Tapatalk
Click to expand...
Click to collapse
No I mean the lockscreen AFTER startup.
RockStar2005 said:
No I mean the lockscreen AFTER startup.
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Click to collapse
After using the finger print entry so many times itll say for extra security put in pin. That's normal.
Sent from my F8132 using Tapatalk

Trouble with fingerprint reader

I have to say that this fingerprint reader sucks. I can barely get it working and may end up returning the phone over this. They should have left it the way it was because it is really bad.
Which S10 is that and do you have that factory screen protector film on?
It's also been suggested that you don't need to press too firmly on the display. Making sure you touch the right area, as well.
I have the S10+ and I have tried everything. It keeps telling me to press harder but it only works about 20% of the time. It's awful.
steelersmb said:
I have the S10+ and I have tried everything. It keeps telling me to press harder but it only works about 20% of the time. It's awful.
Click to expand...
Click to collapse
I've seen a review where the guy gets it 10 out of 10 times. I wonder if it depends on your finger/print shape,
I would like to know what is different. I have also registered my fingerprints multiple times as well.
steelersmb said:
I have the S10+ and I have tried everything. It keeps telling me to press harder but it only works about 20% of the time. It's awful.
Click to expand...
Click to collapse
screen protector??
Me too. Can't get it to unlock
fingerprint working fine here using samsung stock screen protector without hole one.
S10+ Exynos variant
steelersmb said:
I have the S10+ and I have tried everything. It keeps telling me to press harder but it only works about 20% of the time. It's awful.
Click to expand...
Click to collapse
Have you tried different fingers? As a last resort, try your middle finger. ?
Tel864 said:
Have you tried different fingers? As a last resort, try your middle finger.
Click to expand...
Click to collapse
good one...and save a screenshot of it.
steelersmb said:
I have to say that this fingerprint reader sucks. I can barely get it working and may end up returning the phone over this. They should have left it the way it was because it is really bad.
Click to expand...
Click to collapse
You could just have a defective unit.. get a exchange.
steelersmb said:
I have to say that this fingerprint reader sucks. I can barely get it working and may end up returning the phone over this. They should have left it the way it was because it is really bad.
Click to expand...
Click to collapse
Search The phone for an update! I've read/saw many ppl mention that a software update from Samsung fixed those issues.
Got my s10+ and using the Samsung screen protector and I have no issues whatsoever.
So I've been messing around and registered my thumb 3 times and it seems to be working a little better now. I will continue testing with it.
Did you update? The is a fingerprint improvement in the update.
Having the same issues with the fingerprint sensor. Checked for an update almost as soon as I opened the box, but it indicates it's up-to-date so now I'm clueless. I'm continuing to play with it, but if I can't get some improvement it's going back.
dboss007 said:
Having the same issues with the fingerprint sensor. Checked for an update almost as soon as I opened the box, but it indicates it's up-to-date so now I'm clueless. I'm continuing to play with it, but if I can't get some improvement it's going back.
Click to expand...
Click to collapse
If you have the unlocked version threre is no update yet. ?
deanesn said:
If you have the unlocked version threre is no update yet.
Click to expand...
Click to collapse
Yeah I just checked on my unlocked snapdragon device and no update. I really hope it helps because damn, it REALLY disappoints me how bad it is.
deanesn said:
If you have the unlocked version threre is no update yet. ?
Click to expand...
Click to collapse
Hmmm... Thanks for the info. I do have the unlocked. That makes more sense because there's always an update for a new phone & there's no way Samsung would release this because the reader is atrocious!

Question fingerprint sucks

am i the only one to experience bad fingerprint unlock experience?
i need multiple tries to unlock the phone, so frustrated.
capcase said:
am i the only one to experience bad fingerprint unlock experience?
i need multiple tries to unlock the phone, so frustrated.
Click to expand...
Click to collapse
there's a trick to this...register your finger multiple times.
capcase said:
am i the only one to experience bad fingerprint unlock experience?
i need multiple tries to unlock the phone, so frustrated.
Click to expand...
Click to collapse
Nope. Haven't faced this issue. Works pretty well for me.
Do you use a screen protector? That can mess up the accuracy of the scanner, mainly glass screen protectors.
You could try re-registering all your fingerprints again.

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