Hi All,
So I got my Note 5 a couple of days everything works fine except for the annoying delay in opening of Air command menu once the Spen is pulled out.
The issue doesn't always happen and I noticed that its slow to open up only when the device has been on sleep mode for a while.There is no perceptible delay when I have been using the device and take out the Spen.
Was wondering if that's how it is or is there something up with my device.
Any pointers would be of great help.
Thanks.
I just got my note 5 and I have the same exact issue. There is a long delay after I pull the pen out and then once it finally comes on, the delay is gone. But when the pen is not used for a while and I try to use it again the delay is back.
gso78 said:
I just got my note 5 and I have the same exact issue. There is a long delay after I pull the pen out and then once it finally comes on, the delay is gone. But when the pen is not used for a while and I try to use it again the delay is back.
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Thanks Gso78 for the confirmation.
Mine is an Indian version N920G ,Since the issue is not widespread wondering if it has got to do with the variant.
Did you find any solution to it.Anybody else facing the same issue?
Regards.
I have the same issue since the time I bought it.
I also experience this. I don't use the pen much, but find it interesting that, like the OP, the issue happens only after the pen is left in for an amount of time. Then subsequent times in near time to the first, there is no/little delay. Suggests it's a software issue and in that case I'd expect most folks to experience this, barring some hardware revision or variances by carrier version.
Mine is a Verizon U.S. model for the record.
Curious if anyone has found the source of this issue, or how wide spread it is (seems not very wide spread considering how few people responded to this thread).
Just wanted to add my name to this list, I have the Indian N920G running Dr.Ketan ROM L8
Yes. I too have same problem. Indian version
Anyone got this resolved? I'm facing the same issue too.
dedee89 said:
Yes. I too have same problem. Indian version
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Factory reset didn't solve the issue!
gaugan said:
Factory reset didn't solve the issue!
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No. I tried many times even after getting two updates. I have given to service center and calling them daily two times. One week over. They admit that the manufacturer didnt install a part. I think they called it "black tape" if i heard it correctly. MADE IN INDIA.
dedee89 said:
No. I tried many times even after getting two updates. I have given to service center and calling them daily two times. One week over. They admit that the manufacturer didnt install a part. I think they called it "black tape" if i heard it correctly. MADE IN INDIA.
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Ohhh.... I'm planning to visit the service station tomorrow! I hope its not a painful experience.
dedee89 said:
No. I tried many times even after getting two updates. I have given to service center and calling them daily two times. One week over. They admit that the manufacturer didnt install a part. I think they called it "black tape" if i heard it correctly. MADE IN INDIA.
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Motherboard fault they said. Replaced my piece with a Brand New One!
I have no delay, it comes up right when the pen is completely out of the phone. N920P here
They Repaired my phone (not replaced) but they broke back cover. So another 3 days of delay and frustration. And finally got my phone back working fine. Hope not to go service center anytime in future and i to switch to apple.
Related
Is anyone else getting random complaints that you basically got muted? Like, dead air not just quiet. I've heard this from 5 different people now, completely different times and multiple carriers. Not sure if my phone is just jacked, or if it's something else. I'll be talking, and all of a sudden just disappear like I got muted. I've tried toggling mute and such to no avail.
Your face is hitting 'hold' while on a call I bet. Happened to me the first day I got the phone.
Hmm, maybe. But doesn't it say "Hold" on the screen when you do that? If that's all it is, I will forever hide in a corner of shame. lol. I'll check next time it happens Thanks!
I have DEFINITELY had this several times. Very random. For me the only solution was a reboot. I definitely did not hit the hold button. When this weird problem isn't happening I have no sound quality complaints on my end or the recipients end.
It's really weird
Btw ..... Without custom roms and kernels I'm not sure about this phone. The camera is GREAT but the battery sucks! seems like they just can't make a perfect smartphone
jcrompton said:
I have DEFINITELY had this several times. Very random. For me the only solution was a reboot. I definitely did not hit the hold button. When this weird problem isn't happening I have no sound quality complaints on my end or the recipients end.
It's really weird
Btw ..... Without custom roms and kernels I'm not sure about this phone. The camera is GREAT but the battery sucks! seems like they just can't make a perfect smartphone
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Same here. I can hear them just fine. Hasn't happened in the past couple days, that I know of anyways. AT&T told me that some devices are having issues with Lollipop and to callback if it happens again.
thegame3202 said:
Same here. I can hear them just fine. Hasn't happened in the past couple days, that I know of anyways. AT&T told me that some devices are having issues with Lollipop and to callback if it happens again.
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Strange -- this never happened with Lollipop on my M8 for weeks and weeks of use !
jcrompton said:
Strange -- this never happened with Lollipop on my M8 for weeks and weeks of use !
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That's what I came from too. The person just said "Certain devices", I'm wondering if it's just random phones having a defect since you're the only other one who replied with the issue...
thegame3202 said:
That's what I came from too. The person just said "Certain devices", I'm wondering if it's just random phones having a defect since you're the only other one who replied with the issue...
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Just happened again. First time in a week
that's happened to me too.
Turns out, when I hold the phone to my face, my pinky covers the mic.
I've had the same issue with my 64GB . I've also had some dropped calls. Unchecking "enhanced HD LTE services" had no affect. I just did a factory reset and even removed my Spigen neo hybrid case that at least 2 reviewers on Amazon said caused their dropped calls. Perhaps some, but not all, S6/S6 edge models are having a problem with VoLTE. You would have to ask AT&T to deactivate it on their end to see if it makes a difference. I don't plan to go that far. If what I've already done doesn't cure it, I will have to return the device. I can put up with just about anything, but not dropped calls on a daily basis, or being unable to hear the caller and vice versa. My S4, HTC M9 and LG G3 are all solid as a rock with no dropped calls so it's definitely something with the S6. I've also gone into developer options to check "aggressive wifi/cell handover" to see if this helps. I'll report back if any of these things helped or eliminated the problem. If anyone else finds a solution, please post. By the way, it's not just an AT&T problem. Posters on the Sprint and Verizon forums seem to be having it even worse.
Apparently, something I did in my post directly above has solved the problem. It's only been a day, but so far no more dropped calls.
rmc69 said:
I've had the same issue with my 64GB . I've also had some dropped calls. Unchecking "enhanced HD LTE services" had no affect. I just did a factory reset and even removed my Spigen neo hybrid case that at least 2 reviewers on Amazon said caused their dropped calls. Perhaps some, but not all, S6/S6 edge models are having a problem with VoLTE. You would have to ask AT&T to deactivate it on their end to see if it makes a difference. I don't plan to go that far. If what I've already done doesn't cure it, I will have to return the device. I can put up with just about anything, but not dropped calls on a daily basis, or being unable to hear the caller and vice versa. My S4, HTC M9 and LG G3 are all solid as a rock with no dropped calls so it's definitely something with the S6. I've also gone into developer options to check "aggressive wifi/cell handover" to see if this helps. I'll report back if any of these things helped or eliminated the problem. If anyone else finds a solution, please post. By the way, it's not just an AT&T problem. Posters on the Sprint and Verizon forums seem to be having it even worse.
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Interesting... The VoLTE could make sense as I don't think my M8 had that. Let us know if the aggressive handover seems to help. I haven't had this happen in about a week. Thanks!
EDIT: Didn't see you already posted. Thanks! haha
thegame3202 said:
Interesting... The VoLTE could make sense as I don't think my M8 had that. Let us know if the aggressive handover seems to help. I haven't had this happen in about a week. Thanks!
EDIT: Didn't see you already posted. Thanks! haha
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Wanted to chime in here and say I've had the same problem occasionally with VoLTE enabled. Now that I turned it off, it's not a problem. Battery life is better too.
CitizenInsane said:
Wanted to chime in here and say I've had the same problem occasionally with VoLTE enabled. Now that I turned it off, it's not a problem. Battery life is better too.
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Just wanted to be sure I was clear on which setting you are talking about
I still had the problem after disabling Enhanced 4G LTE Services
jcrompton said:
Just wanted to be sure I was clear on which setting you are talking about
I still had the problem after disabling Enhanced 4G LTE Services
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That's the one. It definitely solved my problem... Not sure what's going on with yours.
I have an Samsung Galaxy S6 and frequently I answer the phone and people can't hear me but I can hear them. To be honest it's peeing me off now because I have to keep hanging up an keep trying until it works.
Does anyone else have same problem an if so what did you do thanks
If you're holding the phone in your left hand, supporting the weight with your little finger, you can cover the little hole over the microphone by accident. It's just to the right of the usb port.
AoN
theresa 3 said:
I have an Samsung Galaxy S6 and frequently I answer the phone and people can't hear me but I can hear them. To be honest it's peeing me off now because I have to keep hanging up an keep trying until it works.
Does anyone else have same problem an if so what did you do thanks
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Thank God!!! Until I stumbled on this thread, I thought it was just me. Two GS6 phones. the same problem. I have the same problem. last time, I gave up when one friend in particular kept complaining. I just got the G4. This is my second time trying the GS6, and folks are complaining again. I am at wits end. I switch phones. Again.
Holding phone in right hand, nowhere near microphone.
I have a galaxy s6 from MetroPCS and I have the same issue. People on the other and say they can't hear me and I can hear them fine. I seem to cut in and out. I got a new galaxy s6 and continue to have the same problem. The metro pcs representative also had a galaxy s6 and said he had the same problem and that it was most likely a problem with reception. I told him he was wrong, because I can hear them just fine and no one else on my family plan is having this issue over the same towers with different phones. I am very dissatisfied with the Galaxy s6.
Donophant, did you try disabling "Enhanced 4G LTE Services"?
Hey everyone. I just got the Blu r1 HD on the mail and I love this phone. Everything I've thrown at it works flawlessly and I've had no trouble except for this one problem.
There are periods of time where the touch screen will drop input for a half a second to 3 seconds at a time. Usually it works fine but sometimes I'll try to type and I keep missing on the keyboard because the touch screen drops inputs. It's not just the keyboard it's anywhere else too
Most of the timeit works well but when this starts happening it's aggravating to use. Anyone know what causes it?
I'm gonna have to return the phone regardless but I really would like to know if there's a possible fix or if this problem is inherent to all models. I really hope not because I really like this phone.
Thanks all so much
amaskedman said:
Hey everyone. I just got the Blu r1 HD on the mail and I love this phone. Everything I've thrown at it works flawlessly and I've had no trouble except for this one problem.
There are periods of time where the touch screen will drop input for a half a second to 3 seconds at a time. Usually it works fine but sometimes I'll try to type and I keep missing on the keyboard because the touch screen drops inputs. It's not just the keyboard it's anywhere else too
Most of the timeit works well but when this starts happening it's aggravating to use. Anyone know what causes it?
I'm gonna have to return the phone regardless but I really would like to know if there's a possible fix or if this problem is inherent to all models. I really hope not because I really like this phone.
Thanks all so much
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I have noticed this too. Kernel source was just released. I'm going to go ahead and blow wind but I feel there is a multi-touch delay. Kernel source being released should fix this.
I just feel how this thing sips power that it was tuned that way. Annoying? Yes. Correctable? More than likely. I'd say hold your ponies before you send that back and buy one thats been fixed to not be bootloader unlocked.
Cheers!
Gytole said:
I have noticed this too. Kernel source was just released. I'm going to go ahead and blow wind but I feel there is a multi-touch delay. Kernel source being released should fix this.
I just feel how this thing sips power that it was tuned that way. Annoying? Yes. Correctable? More than likely. I'd say hold your ponies before you send that back and buy one thats been fixed to not be bootloader unlocked.
Cheers!
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Click to collapse
Thanks for your response. Do you get consistently sluggish or is it responsive with random bouts of dropped inputs? Because it's the latter for me.
I almost think it's something do with the digitizer controller or firmware but I'm not sure.
I also occasionally notice ghost swipes when this happens.
Feels like the oneplus one all over again hopefully the kernel source being available helps us find a solution. I'll take a look myself but wouldn't know the first place to start to debug the touch screen
Thank you!
Any progress on this issue? I've been living with this problem for months and I'm about ready to trash it.
JLacan said:
Any progress on this issue? I've been living with this problem for months and I'm about ready to trash it.
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Was you able to find a solution? I bought this phone for my mom and same behavior received since week 2.
Pablo_Mena said:
Was you able to find a solution? I bought this phone for my mom and same behavior received since week 2.
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I'd like to know this as well. I recently just purchased the blu r1 hd and I'm waiting for it to ship.
Same here, but I normally wipes my screen clean, and it's back to normal.
Damn, was thinking of buying this phone (prime version).. until I saw this thread, fack
Dillybob said:
Damn, was thinking of buying this phone (prime version).. until I saw this thread, fack
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I don't know how wide spread the problem is. I have 3 and none have had touch issues.
mrmazak said:
I don't know how wide spread the problem is. I have 3 and none have had touch issues.
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Oh really? I'm still trying to find a phone that is better that is around this budget. 60$ is just insane. I'll prob end up getting it now
mrmazak said:
I don't know how wide spread the problem is. I have 3 and none have had touch issues.
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I also agree ... I've heard of some who have mentioned these touchscreen issues, but I have 4 BLU R1-HD and none of them have had any problems.
Hello,
I have been noticing that my s-pen sticks/freezes sometimes. Hard to explain, but im going to try. Lets say I am swiping to type a message, once i take the s-pen off the screen, it continues to swipe the keyboard unless i move it even further from the phone. Same happens when i browse the web, sometimes the spen keeps scrolling the webpage even if i am not touching the screen but. I have air view option turned off.
has anyone experienced anything similar?
Thanks
Anyone?
I had the issue. I'm in the process of receiving a replacement from Samsung
Sent from my SM-N950U using Tapatalk
ramz1286 said:
I had the issue. I'm in the process of receiving a replacement from Samsung
Sent from my SM-N950U using Tapatalk
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I hope I don't have get a replacement
stas333 said:
I hope I don't have get a replacement
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How long have you had the phone before the issue appeared?
SiNJiN76 said:
How long have you had the phone before the issue appeared?
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A few weeks. It doesn't always happen, maybe once or twice a week
So i got a new s-pen and the issue is still there. Called samsung and they expect me to mail my phone to them for repairs, which will take 2 weeks. Then the representative just hangs up. what a bull
Here is a video of the issue
https://youtu.be/HLsaj5bHIzs
I had a simmilar issue with my note 7, the s pen was the culprit, bought another and problem solved, if you got another s pen and the problem is still there, then warranty claim is a must
Ya, I'll be sending it for repair to Samsung
Saafir said:
curious.. do you have a magnetic case or car mount on it?
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Nope, neither
Update, I sent the of time for you repairs to a Samsung facility in Texas. They did a good job not damaging the phone. So far everything works great, but I had the phone for less than 24hrs. I'll update the thread in a few days
Any update? I also sent my phone in for repair of a similar issue and when I got it back, it seems like nothing was fixed. Samsung wrote that they "replaced cosmetic" whatever that means?
So far my phone seems to be working just fine. Samsung replaced the screen and the s pen. I also wrote a note with a link to a video of the issue when I sent in the phone
started doing the same thing a few months ago. Initially if happened every few weeks but became more common as time passed. Finally sent the phone to Samsung again. Received an email from them today with findings.
Problem found:
AUTO REBOOT ON POWER OFF
Solution:
REPLACED PBA
So looks like they replaced the motherboard or components of it.
Hey everyone i need help my Note 8 shutdown when detect moisture or when is little wet exampel i have wet hands and Note detect it and shutdown my phone than restart it and than show popup message about moisture detection....but after that i leave phone for 10 minutes to moisture gone than phone again shutdown and restart but now without popup message...is there any fix or soulution
btw this start happening after i update to Oreo on Nougat i not have that problems
If it were me, I'd grab any silica gel packets lying around, and seal your phone in a container that is airtight for at least a few hours, overnight to be safe. This will remove excess moisture. If you still get the error after that, I'd be calling Samsung. These devices have an IP68 rating for water resistance, and it shouldn't even come up.
disturbd1 said:
If it were me, I'd grab any silica gel packets lying around, and seal your phone in a container that is airtight for at least a few hours, overnight to be safe. This will remove excess moisture. If you still get the error after that, I'd be calling Samsung. These devices have an IP68 rating for water resistance, and it shouldn't even come up.
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Yup, either that or inside a bag of rice.
Already a thread about this.
https://forum.xda-developers.com/galaxy-note-8/help/moisture-detected-followed-reboot-t3775374
What you are experincing is abnormal, I live in a very humid enviroment and I have not ever had a warning about moisture, something is wrong with your device, make a warranty claim!
winol said:
What you are experincing is abnormal, I live in a very humid enviroment and I have not ever had a warning about moisture, something is wrong with your device, make a warranty claim!
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I'm not so sure anymore cause if you view the other thread, a number of people are having this issue after updating to Oreo. I never encountered this issue on Oreo though.
blinkt88 said:
Hey everyone i need help my Note 8 shutdown when detect moisture or when is little wet exampel i have wet hands and Note detect it and shutdown my phone than restart it and than show popup message about moisture detection....but after that i leave phone for 10 minutes to moisture gone than phone again shutdown and restart but now without popup message...is there any fix or soulution
btw this start happening after i update to Oreo on Nougat i not have that problems
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Just do a warranty claim, I got exactly the same problem for almost 2 months. At that time I got mad about the whole situation and finally called Samsung, they gave me a ticket number to send my phone back to them and they repaired under warranty.
Since then the phone doesn't do that any more. That has something to do with the mother board because the resolution of the repairs was to replace the mother board.
Sent from my [device_name] using XDA-Developers Legacy app
parusia said:
Just do a warranty claim, I got exactly the same problem for almost 2 months. At that time I got mad about the whole situation and finally called Samsung, they gave me a ticket number to send my phone back to them and they repaired under warranty.
Since then the phone doesn't do that any more. That has something to do with the mother board because the resolution of the repairs was to replace the mother board.
Sent from my [device_name] using XDA-Developers Legacy app
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I imagine that was a complete waste of time and your new one will likely do the same. This is not a hardware issue.
I flashed mine back to Nougat and hey presto, absolutely fine again. Put Oreo back on, issues again.
This is a software issue, not hardware!
Alex---1 said:
I imagine that was a complete waste of time and your new one will likely do the same. This is not a hardware issue.
I flashed mine back to Nougat and hey presto, absolutely fine again. Put Oreo back on, issues again.
This is a software issue, not hardware!
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Well to be honest mine was a hardware issue, once they replaced the mother board under warranty I never have problems again.
Sent from my [device_name] using XDA-Developers Legacy app
Alex---1 said:
I imagine that was a complete waste of time and your new one will likely do the same. This is not a hardware issue.
I flashed mine back to Nougat and hey presto, absolutely fine again. Put Oreo back on, issues again.
This is a software issue, not hardware!
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Wouldn't we all have that issue if it was an Oreo bug? Maybe the moisture detection wasn't working properly under Nougat and then was fixed under Oreo. Just a thought, but it's plausible. Based on available info there's no certainty it's software only, at least as of yet.
sefrcoko said:
Wouldn't we all have that issue if it was an Oreo bug? Maybe the moisture detection wasn't working properly under Nougat and then was fixed under Oreo. Just a thought, but it's plausible. Based on available info there's no certainty it's software only, at least as of yet.
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Well either that or Samsung have another big hardware problem on their hands as this has been reported all over the US and UK Samsung forums, XDA, Overclockers.co.uk Note 8 thread and numerous other mobile sites.....
I find it hard to believe it's hardware on mine though. As I said, flashing Nougat back on the phone and putting water over the charger I get a water drop, moisture detected, phone works as normal and won't charge until the port is dry, then the water drop goes, as it should behave, both hardware and software side of this is working.
On Oreo, water drop detected, phone locks up, phone reboots instantly.
Doesn't look like hardware in my case.
winol said:
What you are experincing is abnormal, I live in a very humid enviroment and I have not ever had a warning about moisture, something is wrong with your device, make a warranty claim!
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Click to collapse
i dont think so its something wrong with my device i think its Oreo update fault because on Nougat i not have this problems so i means is an bug in Oreo
blinkt88 said:
i dont think so its something wrong with my device i think its Oreo update fault because on Nougat i not have this problems so i means is an bug in Oreo
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Two things.
1) Correlation does not equal causation; your issue could have been present prior to the update, and the update actually fixed moisture detection in some way as someone mentioned earlier.
2) Regardless, these phones have a rating that is supposed to circumvent that anyway. I would settle for nothing less than a replacement under warranty; these phones were almost $1k new. That kind of money needs to be accompanied by steadfast customer service.
Shoot, the first time that happens to my I'd be getting warranty claim asap. IP68, that crap should not happen.
roaduardo said:
Shoot, the first time that happens to my I'd be getting warranty claim asap. IP68, that crap should not happen.
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Then you'll be getting through a lot of Note 8's as they will all do it.
Once again, it's a software problem.
Alex---1 said:
Then you'll be getting through a lot of Note 8's as they will all do it.
Once again, it's a software problem.
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Click to collapse
I've yet to see this on my N8. Maybe I'm lucky? I live in South Texas. Sticky weather. I'm out and about everyday. *shrugs*
roaduardo said:
I've yet to see this on my N8. Maybe I'm lucky? I live in South Texas. Sticky weather. I'm out and about everyday. *shrugs*
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Run it under a tap, get the charging port wet. Post your results?
Alex---1 said:
Run it under a tap, get the charging port wet. Post your results?
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Click to collapse
Again? I did that a few times already when I first bought my N8 and S8 Plus to show it off to some folks. It was pretty fun. Sucks that SOME folks are experiencing this but I haven't gotten a sense that this is a widespread issue. Same as the issue of some folks experiencing a crazy amount of micro scratches on their displays when there's just as many other N8 users scratching their heads wondering why they don't have these same micro scratches.
Oh well. I guess it's just life. Some experience stuff like this and others don't. *shrugs*
roaduardo said:
Again? I did that a few times already when I first bought my N8
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When you first got it.....
Have you tried it recently now you are on Oreo?
EDIT: You're in the US so have the snapdragon, maybe this is the issue? Mind you, loads of Americans are reporting this issue too and they'll have the same SoC as you. Weird.
Alex---1 said:
When you first got it.....
Have you tried it recently now you are on Oreo?
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Click to collapse
Oreo? LOL! I'm on T-Mobile. Who knows they'll give me Oreo... imademyselfsad.gif
What's up everyone? Has anyone experienced an issue where the phone's entire display becomes unusable? I've had the phone since the day it came out (March 6 in my case) and last night (3/30) my screen became unresponsive. I had not taken any damage from drops etc. I have the tmobile variant and am on the most current firmware. I factory reset it and it started working. Installed Gboard, nova launcher and chase banking app. I find it hard to believe any of those apps could be causing issues, but its possible?
I have experience this issue twice after that. 3 times total.
I left Samsung on the S6 and came back for the 10 Plus. Sucks that this is happening. I have done research but not much comes up with people's experiences. Any Samsung enthusiast out there, I call upon you for some help lol
Chase is def not responsible, don't use the other two. In the event this is a hardware defect Samsung offers free repairs. Those fortunate enough to live near walk-in facilities needn't wait long, just a few hours for repairs. Ubreak is their partner in the US so that's another route to consider. Also, diagnostics are free.
Maybe T Mobile can exchange it, but I haven't bought a carrier phone since the SK.
Dude ! your not the only one ? it's also happening to me. I thought maybe it was the app, but I think it's the software smh. they need to fix this asap this makes no sense Samsung !
I think we need an update to fix that.
Appvalley TutuApp Tweakbox
ricosuave88 said:
Dude ! your not the only one it's also happening to me. I thought maybe it was the app, but I think it's the software smh. they need to fix this asap this makes no sense Samsung !
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Click to collapse
Are you on the TMobile variant? If so did you update to the firmware they released a week later launch?
I'm going to go to the later and see what they can tell me. I woke up this morning and the phone was again unresponsive. Switched to another phone and an hour later the gs10 is working. I don't know how I'll be about to get the rep to buy my story except to be adamant about the issue. ??*
Ace42 said:
Chase is def not responsible, don't use the other two. In the event this is a hardware defect Samsung offers free repairs. Those fortunate enough to live near walk-in facilities needn't wait long, just a few hours for repairs. Ubreak is their partner in the US so that's another route to consider. Also, diagnostics are free.
Maybe T Mobile can exchange it, but I haven't bought a carrier phone since the SK.
Click to expand...
Click to collapse
UbreakIfix?? Ill have to look into that. I called Samsung support this morning and to no surprise I got no useful help. She did say this issue is a growing one. Im not first to call she said.