Volume rockers damaged - ASUS ROG Phone II Questions & Answers

Accidentally i have dropped my Rog phone 2 now I have a serious problem with the volume rockers of my Rog phone 2
1. My volume rockers damaged
2. My volume rockers got stuck when i try to volume up by one level but the volume goes to full
3. When i pressed volume bar the power button stop working
4. Just for knowledge my phone still working but there is any chance of motherboard damaged because of accidentally drop
5. When i try to reboot device the device automatically goes to recovery mode. When the battery completely drain out. I start charging it automatically goes to recovery mode
6. How much cost of replacing please. Anybody has replaced volume rockers of any phone. how much it costs
Guys please help

Senior Member256 posts Thanks: 75
I'm really sorry to hear this.
If you're close to an Asus repair centre, take it in. It won't cost you much.
If not, I'm sure you can find a reputable repair service in your area please get it fixed there. Hopefully, your motherboard is fine.
Best of luck

zayidhs said:
Senior Member256 posts Thanks: 75
I'm really sorry to hear this.
If you're close to an Asus repair centre, take it in. It won't cost you much.
If not, I'm sure you can find a reputable repair service in your area please get it fixed there. Hopefully, your motherboard is fine.
Best of luck
Click to expand...
Click to collapse
Thank for help sir
I have a question if the motherboard damaged then it affects any functionality but i didn't face any problem but recently 2-3 days ago my charging speed very slow it takes about 12 hours to full charge from 0% to 100%. I'm using box charger to charge. My phone dropped 1 month ago

I replied the other thread

Hi, i'm in the same situation right now. How did you fix this issue ? How much did it cost ? Can you share how you resolved this problem ?

Related

Nexus One Power Button Issue

I have read many threads about the issues that the Nexus One has with the power button. I feel that my situation is a little different, so I wanted some opinions on this. My power button is completely unresponsive. I can't use it to turn the phone on, wake or lock my screen when the phone is on, etc. My phone has an unlocked bootloader and is rooted. I am currently using the track ball to wake my phone, so I'm not having any real issues with day to day operations of my phone. I was completely convinced this was a hardware issue (and still am), but I wanted to be 100% sure it was a hardware issue before contacting HTC. I downloaded Quick Boot from the android market which allows you to reboot your phone, boot your phone into your Bootloader, and boot your phone into Recovery. I decided to boot my phone into Bootloader mode to see if the power button would work there. The power button didn't work in the Bootloader, but neither did the volume button (prior to this test, I had no issues with the volume rocker at all). I pulled the battery and let the phone boot up to check and make sure the volume button was still working when the phone was running. Once the phone was booted up, I had no issues with the volume controls. My question is why would the volume rocker not work in the Bootloader? Also, could the issue that prevents the volume rocker from working in the Bootloader be preventing the power switch from working while the phone is booted up? If there is a chance that it's a software issue, how would I test/correct the issue? Thanks your help.
Most people I have seen complain about that problem, send the phone back for a free repair because it's a hardware problem.
The best way to test it is to flash a stock rom.
Thank you, I will try reflashing the FRF91 stock firmware and see what happens. Thanks.
Definatly sounds like the power button is broken. I had one like that. Send it back for a repair/replacement.
I've checked my immediate suspicion, and it turned out to be correct - so I'm posting the result:
Your power button is actually stuck in "ON" position (pressed).
Anyone can test it, press the power button to wake up the screen, keep it pressed, every operation is allowed in the system and volume buttons work. But when you reboot and try the same in bootloader, having power button ON disables the rest of the buttons.
My screen doesn't wake when I press the power button. Any other ways to check if it's stuck in the "ON" position?
It's 100% determined by your description. The only other check would be running any kind of SW that shows the current key states, and I'm not aware of any such SW.
I've posted the checking procedure for people with working power buttons, so they can verify the findings.
Any way to fix the issue?
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
has anyone tried to repair this?
NEED a Do-IT-Yourself
Jack_R1 said:
If you're technically inclined and can't use warranty, I suppose that getting to the power button and repairing/replacing it wouldn't be very difficult. But no other way I can think of.
Click to expand...
Click to collapse
defroster said:
has anyone tried to repair this?
Click to expand...
Click to collapse
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
A DIY can not be too difficult and you may be best to search YouTube. It can not be too terribly difficult as long as you can open it up and remove any connecting ribbons (I've had to replace my girlfriends iPhone digitizer due to phone falling out of back pocket onto concrete from three+ feet up). As long as you can open it, you're fine. Just going to need to re-seat the button. Good luck!
Greetings,
I had the same power button issue. I was able to wake my phone using the usb cable whenever the screen timed out but otherwise the phone worked 100% of the time in all ways. I got an RMA and label and shot the phone to them in an anti-static wrap with 4 inches of bubble wrap on all sides and foam padding on top of that. The phone was in perfect condition. Well to cut to the chase. I got a quote of 196.00 because they said there was water damage!? I treated that phone better than I treat my own body! There was no water damage when I sent it in. So one of their folks send me images of a phone that has a broken screen, water damage in the base usb port and no inscription. Interestingly all of the angles avoided showing the ein or s/n. My phone has a laser etched inscription with my name and a couple of bible verses. So what am I supposed to do here? Pay another 196 for an 800 dollar phone that had nothing wrong but a power switch? I am a T-Mobile customer and an Android developer in good standing. What the heck!? Can anyone give me a suggestion on how to get this squared away? My only other option is to send them $28 to get the phone back with the same power button issue. It's even under warranty until Jan 28th.
aseems said:
As much as it freaks me out
Pls assist with a DIY ...
As there's No HTC Service in my area
Thanks in advance
Click to expand...
Click to collapse
why dont you contact htc of a nearby country and send them the phone? i know it is being done. of course you will have to arrange for the transport but it's still worth a shot imo
Here....
http://forum.xda-developers.com/showthread.php?t=687397&page=3
Does anyone know if htc india supports the nexus one for after sales service

Power button Issues

Help, my power button seems to automatically turn on the phone when i put the battery in and when its done booting i can seem to wake the phone up except i either call, plug in my charger or ear piece. The button seems physically OK when pressed but it ain't responding.
Anyone with similar experience or issues show please share any useful info.
I love this phone and i don't wanna lose it like this.
Thanks
122 views and 0 replies, damn. whats this forum turning into.
wesleyel said:
Help, my power button seems to automatically turn on the phone when i put the battery in and when its done booting i can seem to wake the phone up except i either call, plug in my charger or ear piece. The button seems physically OK when pressed but it ain't responding.
Anyone with similar experience or issues show please share any useful info.
I love this phone and i don't wanna lose it like this.
Thanks
Click to expand...
Click to collapse
we should admit that our fb0 is nearing its 3years.. its too long for a smartphone so far it has done well
with physical components like powerbutton and volume button wear/tear is common. my suggestion is that you should visit customer care. no other option.
wesleyel said:
Help, my power button seems to automatically turn on the phone when i put the battery in and when its done booting i can seem to wake the phone up except i either call, plug in my charger or ear piece. The button seems physically OK when pressed but it ain't responding.
Anyone with similar experience or issues show please share any useful info.
I love this phone and i don't wanna lose it like this.
Thanks
Click to expand...
Click to collapse
reversegear said:
we should admit that our fb0 is nearing its 3years.. its too long for a smartphone so far it has done well
with physical components like powerbutton and volume button wear/tear is common. my suggestion is that you should visit customer care. no other option.
Click to expand...
Click to collapse
prob is am in Nigeria now. no customer care center around here, heck the phone is not even known in these part.
wesleyel said:
prob is am in Nigeria now. no customer care center around here, heck the phone is not even known in these part.
Click to expand...
Click to collapse
yeah,,this device near 3years.
I have some problem with you at 6months ago, just repair it on electronic/phone service dude,at my country there are many place to repair electric device and phone
power button issue caused our old device, need to cleanup inside
I just spent 40.000IDR for it (3,52USD)
Finally resolved the issue me self.
I gave the power button a few nudge n a few hit and bam, it was responding again. All back to normal. Guess this device lives on to die another day lol.

HTC One stone dead!! Please help!!

Hi,
I recently went on vacation taking my 11-month old HTC One with me. Everything was working fine until one afternoon I went for a swim and returned, only to find my phone not switching on. That was puzzling, since it had about 50% charge left, and I was gone only for about 30 minutes, keeping the phone in my bag. I returned to my room and kept it on charge. No blinking red LED, no solid LED, nothing. Started to panic and tried various solutions specified here, all button combos I knew of (Power, Power+Vol Up, Power+Vol Down, Power +Vol Up+Vol Down, Light trick), but nothing worked. Connected phone to PC, and could hear the familiar 'USB Connected' sound, but nothing else apart from that, no storage device detection, nothing. Tried ADB, fastboot but since device is not being detected, they're useless. Kept it on charge for the whole night, still no response.
Decided to sent it in to HTC Service Centre, guess what, they call me back and say there's LIQUID DAMAGE to my phone's motherboard and I'll have to choke up Rs.14500 (around $250) to get it repaired. I argued vehemently that the phone was nowhere near water but to no avail. I took the phone back from them and was by now totally in despair. Kept it in rice for 2 days, still nothing. Tried out a local repair shop but the guy there has no idea about single case phones. My phone has everything stock, stock ROM, stock Sense OS and with Android 4.3 updated. I am really at my wits end now, and can't afford to pay that much, particularly considering the amount I had to cough up to get it. Guys, please HELP!! :crying:
achilles71753 said:
Hi,
I recently went on vacation taking my 11-month old HTC One with me. Everything was working fine until one afternoon I went for a swim and returned, only to find my phone not switching on. That was puzzling, since it had about 50% charge left, and I was gone only for about 30 minutes, keeping the phone in my bag. I returned to my room and kept it on charge. No blinking red LED, no solid LED, nothing. Started to panic and tried various solutions specified here, all button combos I knew of (Power, Power+Vol Up, Power+Vol Down, Power +Vol Up+Vol Down, Light trick), but nothing worked. Connected phone to PC, and could hear the familiar 'USB Connected' sound, but nothing else apart from that, no storage device detection, nothing. Tried ADB, fastboot but since device is not being detected, they're useless. Kept it on charge for the whole night, still no response.
Decided to sent it in to HTC Service Centre, guess what, they call me back and say there's LIQUID DAMAGE to my phone's motherboard and I'll have to choke up Rs.14500 (around $250) to get it repaired. I argued vehemently that the phone was nowhere near water but to no avail. I took the phone back from them and was by now totally in despair. Kept it in rice for 2 days, still nothing. Tried out a local repair shop but the guy there has no idea about single case phones. My phone has everything stock, stock ROM, stock Sense OS and with Android 4.3 updated. I am really at my wits end now, and can't afford to pay that much, particularly considering the amount I had to cough up to get it. Guys, please HELP!! :crying:
Click to expand...
Click to collapse
I don't think we can help you with hardware damage. Your phone's motherboard is dead... from liquid damage or not idk but the fact is that it must be replaced and you have to pay someone to do the job or buy the part and fix it yourself if you have the high level skills required.
Sorry ;(
alray said:
I don't think we can help you with hardware damage. Your phone's motherboard is dead... from liquid damage or not idk but the fact is that it must be replaced and you have to pay someone to do the job or buy the part and fix it yourself if you have the high level skills required.
Sorry ;(
Click to expand...
Click to collapse
But how can it be concluded that my phone has hardware damage if I haven't done anything to it?? My phone's still under warranty..
Achilles try holding the power button and volume up under a bright light for two minutes. I know it sounds crazy but it worked for many people with similar issues.
Sent from my HTC One using XDA Premium 4 mobile app
intenman1 said:
Achilles try holding the power button and volume up under a bright light for two minutes. I know it sounds crazy but it worked for many people with similar issues.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I did try that as I specified above, held the device with Vol Up + Power, Vol Down + Power under a bright CFL light (tube), no response.
Try plugging it into a USB port ..leave it for about an hour...and then unplug and immediately plug it back into a wall socket..and while it's plugged in, try powering it up after about 10 mins...I've seen this working more times than one for the Galaxy Tab 3..no harm in trying it out.
On a lighter note, are you sure you didn't take the One along for the swim ??
Sent from my HTC One using Tapatalk
mrao said:
Try plugging it into a USB port ..leave it for about an hour...and then unplug and immediately plug it back into a wall socket..and while it's plugged in, try powering it up after about 10 mins...I've seen this working more times than one for the Galaxy Tab 3..no harm in trying it out.
On a lighter note, are you sure you didn't take the One along for the swim ??
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks.. Will try that too.. And no..I remember coming back and taking it out of my bag..
Nothing has worked. I really don't seem to have any choice now but to give in the phone for repair.

Volume rockers damaged

Accidentally i have dropped my Rog phone 2 now I have a serious problem with the volume rockers of my Rog phone 2
1. My volume rockers damaged
2. My volume rockers got stuck when i try to volume up by one level but the volume goes to full
3. When i pressed volume bar the power button stop working
4. Just for knowledge my phone still working but there is any chance of motherboard damaged because of accidentally drop
5. When i try to reboot device the device automatically goes to recovery mode. When the battery completely drain out. I start charging it automatically goes to recovery mode
6. How much cost of replacing please. Anybody has replaced volume rockers of any phone. how much it costs
Guys please help
I'm really sorry to hear this.
If you're close to an Asus repair centre, take it in. It won't cost you much.
If not, I'm sure you can find a reputable repair service in your area please get it fixed there. Hopefully, your motherboard is fine.
Best of luck
THREAD CLOSED as duplicate of https://forum.xda-developers.com/rog-phone-2/help/volume-rockers-damaged-t4009375

Dead MI 9

Hi everyone, my Mi 9 8gb 128gb China Version has died. It switched off during the night and I booted it up this morning, it switched itself off again. Same thing a couple of times now there's no life.
Flashed Eu rom with OTA, being working fine for 7 months no nothing.
No led
No Recovery
PC doesnt pick it up
Phone is ice cold even though its being on the charger for hours
One positive is that when its plugged into the power bank the bank doesn't switch off, means there is a connection. Will leave it on charge overnight and see what happens.
No blunt force trauma or swimming was involved with this device.
Any ideas?
Maybe a dead motherboard.
Don't know the cause. But it seems so by the looks of it. RMA it.
Vagabond123 said:
Hi everyone, my Mi 9 8gb 128gb China Version has died. It switched off during the night and I booted it up this morning, it switched itself off again. Same thing a couple of times now there's no life.
Flashed Eu rom with OTA, being working fine for 7 months no nothing.
No led
No Recovery
PC doesnt pick it up
Phone is ice cold even though its being on the charger for hours
One positive is that when its plugged into the power bank the bank doesn't switch off, means there is a connection. Will leave it on charge overnight and see what happens.
No blunt force trauma or swimming was involved with this device.
Any ideas?
Click to expand...
Click to collapse
Hi
You've written no recovery boot (means pressing power and volume+ button)
Did you tested also buttons power and volume- to start fastboot mode?
Glad I'm not alone
I'm glad I'm not the only one with a dead Mi9.
Mine died today after acting wierd an nothing booting?
Black screen an no battery light an no button input. Hard brick it looks like.
Im off to buy a $40 piece of crap on pay day for work an family if it is really dead.
Wierd? Same as you. At least charger indicates its charging but cold an black an no button command responses?
Pungasul said:
Maybe a dead motherboard.
Don't know the cause. But it seems so by the looks of it. RMA it.
Click to expand...
Click to collapse
RMA?
Bryceicle1971 said:
I'm glad I'm not the only one with a dead Mi9.
Mine died today after acting wierd an nothing booting?
Black screen an no battery light an no button input. Hard brick it looks like.
Im off to buy a $40 piece of crap on pay day for work an family if it is really dead.
Wierd? Same as you. At least charger indicates its charging but cold an black an no button command responses?
Click to expand...
Click to collapse
Same here, do you have a global version?
Just bought a rocking 60$ POS, bezels like a crt, battery life a galaxy s2 and the charger buggered straight out of the box
Laptapper said:
Hi
You've written no recovery boot (means pressing power and volume+ button)
Did you tested also buttons power and volume- to start fastboot mode?
Click to expand...
Click to collapse
No button combos worked. Was able to boot into recovery just before the final failure.
Vagabond123 said:
No button combos worked. Was able to boot into recovery just before the final failure.
Click to expand...
Click to collapse
even press and hold power button for 20-30 sec no response?
DJ_Thirtheen said:
even press and hold power button for 20-30 sec no response?
Click to expand...
Click to collapse
You can throw a minute or two depressed on all key combos, nothing.
Hi.
I have the same issue. Did you manage to fix it?
juanpard said:
Hi.
I have the same issue. Did you manage to fix it?
Click to expand...
Click to collapse
Hi, no still nothing. I'm waiting for the coronavirus to blow over a bit them send it to China to assess. I hope they will fix it under warranty, replacing a dead mainboard is not worth the $.
Same issue. Dead phone. Tried power on for a minute, volume up and power, volume down and power, etc.
I bought mine just after it was launched, so zero RMA available. Also, I live in Brazil so the likelihood of someone being able to service it where I live is almost zero.
Many times, this problem occurs because of the FPC of buttons! So, open the phone, disconnect the power button FPC and try to power on the phone with a metal needle by shortcut the pins in the port! Tested on many devices like Mi5, Mi6, Mi8!
head_djmusic said:
Many times, this problem occurs because of the FPC of buttons! So, open the phone, disconnect the power button FPC and try to power on the phone with a metal needle by shortcut the pins in the port! Tested on many devices like Mi5, Mi6, Mi8!
Click to expand...
Click to collapse
Hi, I tried searching for a guide video or something but did not find anything. Could you provide details?
Thanks
Same problem
Hey I had the same problem my mi 9 8 GB ram 128 GB with installed miui beta for miui 10/or 11 ( I don't know exactly ...long time ago) than one day I plan some game and right away It became black and I couldn't use it no buttons no usb connection ... So after 6 months in my Drawer when I charge It my phone come back to live ( don't know how I did this )
So after 5 hours happy time it became back black very embarrassing
Theknowledge said:
Hey I had the same problem my mi 9 8 GB ram 128 GB with installed miui beta for miui 10/or 11 ( I don't know exactly ...long time ago) than one day I plan some game and right away It became black and I couldn't use it no buttons no usb connection ... So after 6 months in my Drawer when I charge It my phone come back to live ( don't know how I did this )
So after 5 hours happy time it became back black very embarrassing
Click to expand...
Click to collapse
any update ? still dead ?
i have the same problem... i had some restarts with no reason and yesterday it died. i think its battery or motherboard. but the battery it was good . anyone who can help????
Vagabond123 said:
RMA?
Click to expand...
Click to collapse
I think it's "Return Merchandise Authorization"

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