No issues with scanner ever for locking and unlocking phone.
Seems like one of the security updates broke the fingerprint scanner for apps. When I set it for an app, it works fine until a reboot, then the app never asks again.
Any app that supports the fingerprint scanner does this.
100% reproducible, on 2 different phones
All stock, factory reset didn't fix it, safe mode is useless to test because the 2 apps I want it for don't load in safe mode! :silly:
Related
LE S3, unrooted, using nova launcher. Two sim cards: one is ATT, the other is China Unicon(roaming on ATT). Just had the phone about three weeks.
My S3 often reboot itself, during text message, or browsing, or playing youtube, or in some apps, or even it is screen off resting on my desk. I couldn't find a pattern.
I performed factory reset and install about 10 frequently used apps. It has just 1 reboot over last 24 hours. I was cast youtube to chromecast and the phone was screen off and resting.
Another annoying issue is the fingerprint randomly lost function, it refuses my fingerprint. If I tried to add a new fingerprint, it prompted let me clean my finger and fingerprint identifier. Usually a reboot will solve the issue. But sometime it lost fingerprint function after a reboot.
Does anyone have similar experience? what could be the cause of those two issues? Is there any debugging log that can be checked? Should I contact support to get a fix/replacement?
Any help is appreciated!
Thanks.
Replace You're Phone..
Anyone else getting face unlock issues? It works fine then suddenly stops working. Says it can't recognize a face. If I try to delete and re program the facial recognition, an error shows up saying the feature isn't working and the phone needs to be restarted. After restart, it works fine again. Happens now once daily.
twistanesh said:
Anyone else getting face unlock issues? It works fine then suddenly stops working. Says it can't recognize a face. If I try to delete and re program the facial recognition, an error shows up saying the feature isn't working and the phone needs to be restarted. After restart, it works fine again. Happens now once daily.
Click to expand...
Click to collapse
yes, I am having the same issue though it's perhaps once every three weeks.
I tried clearing the cache and data in the App manager but did nothing.
I am thinking it might be the app that scans for apps and it they are not used within three days it puts them to sleep. But that shouldn't cause it not to even run.
I think this is why Samsung put an option in the settings to auto restart your phone weekly or what not.
Mine acts up once in a while, so just switched back to IRIS. Anyone notice that there is no Preview Screen now? Just text at the top of the screen with instructions. (I like it better without the preview screen, thought it was tacky).
Have had this problem intermittently from day one, on this and another note. It's not so reliable. Fingerprint still the fastest.
Seriously facial recognition is garbage
Sent from my SM-N950F using XDA-Developers Legacy app
there is a setting which lets you make a less secure faster facial recognition. I use this with no problem...
Ever since the update to Oreo I've been constantly having this issue and it's extremely irritating and can't figure out how to stop it from happening. Basically at least once a day now, sometimes more than once it refuses to use the fingerprint scanner and wants me to enter my password or now my PIN since I switched to the less secure pin just to make it less of a pain everytime this happens and I just want it to go back to working properly so I can have the password again, does anyone know how to fix this issue? It's an unlocked note 8 and it's not rooted or anything, just a stock phone.
It's probably because you're phone has restarted and requires a pin after a restart before it'll use biometrics - It's a problem on Oreo, it's basically just a completely cr*p update that's broken so many things.
Samsung as usual, don't seem to give a stuff!
Nope, it's not a restart that's causing it, that's an entirely different message, especially since the phone's encrypted so the phone won't even start up on a reboot till the encryption password is entered. This is just a it randomly won't accept the fingerprint to unlock, I've turned the phone off then turned it right back on to unlock it and this has happened, 100% certain it had nothing to do with rebooting.
I've read some people saying they had an app that force locked the phone and that causes this and removing it fixed the problem, but I don't have any app that does that.
I have an unlocked note 8 too, I only use iris validation (finger print does not reliably work for me because of my eczema), the only time i have ever encountered this was when the phone went to lock screen while trying to access bio-metric validation (banking app, only ever happened once, i disabled fingerprint after due to unreliability relating to eczema as previously mentioned)
Maybe not the same issue but fingerprint unlock never works for me reliably. I get that message when my fingerprint can't be recognized. I have working hands so often my fingers get knicked, scratched, etc or even just wet causing my fingerprint not register. If I reregister fingerprint with out a perfect fingerprint, after my fingers heal, can't be recognized again. Happened on my Note 5 as well so I stopped using fingerprint to unlock.
Don't think that's the issue for me, I never have any issues with the fingerprint reader normally, it always works great when it actually lets me use it.
This is quite weird. What's happening is whenever I unlock my phone (I always use fingerprint reader), 6 out of 10 times, some random apps open automatically. Previously it is the camera app most of the time. Now I noticed that some other apps are also being opened randomly. No modification is done to my phone. Locked bootloader, no root, stock launcher.
Any idea why it might be happening?
*SOLVED*
Hi all,
Have my Galaxy S10 SM-G9730 Dual Sim (unrooted) for about 18months now and has never skipped a beat.... until the new One UI 3.0 update that I got a few days ago.
After a restart everything works fine then after 15min-2hrs I will lose auto rotate, screen brightness is also less responsive (proximity sensor seems to be ok). Toggling auto rotate/adaptive brightness on/off does nothing.
Same issue across all apps (Youtube, Camera, Messaging etc.)
Going to the *#0*# - SENSOR menu shows me that:
Accelerometer Sensor is responsive (x, y, z axis all change to reflect movement) but the "IMAGE TEST" doesn't rotate the image of the dog. Should it?
Gyroscope Sensor doesn't move at all, is it supposed to? "GYRO SELFTEST" shows a PASS.
I downloaded the app "Sensor Test" and most of the sensors give me the error:
"This sensor doesn't report any readings, seems you have error with sensor service in device firmware"
I have tried the following:
- Toggle auto rotate on/off.
- Restart phone (using power button - restart & using power & Vol down combo)
- Cleared cache from Bootloader menu.
- Settings - Apps - Reset app preferences.
- Factory reset (using both settings - Factory reset & using bootloader factory reset)
I have a feeling it is an app that isn't updated to run on One UI 3.0 but I have no way of finding the guilty app.
Called Samsung who were no help (try restart, try factory reset, send it to us but we will charge you as Samsung don't have international warranty , even though yes we agree that it was our update that probably caused it)
Seemed to be good for about 10 hours after the factory reset but came came again,
Anyone come across this and found a way out?
*edit* just checked after restart and Gyroscope Sensor shows values after restart (while auto rotate is working), This leads me to believe it is 100% the gyroscope at first which in time leads to the accelerometer also not working.
*edit x2* well I've just restarted my phone then went through every single app 1 by 1 (downloaded and bloatware) and checking for rotation after each app launch, that is: launch app, test rotation, close app, test rotation and do that 172 times!! I task killed maybe 5 times during the process..
after opening every app I still have auto rotation which leads me to believe its some system background process and not a 3rd party app issue. Damn..
Is there any way for me to monitor these? or monitor sensors stopping functioning?
*SOLVED* See post #6 below
I have same problem. After updating to one ui 3, the rotate sensor stops working after a while and only a reboot helps. Galaxy Note 10+ N9750 (snapdragon). Can't find fix yet
Same problem, autorotate feature is not working after software update (Samsung Galaxy S10 SM-G9730, One UI 3.0, Android 11)
Same thing here! If you read this please send a bug report to samsung we we can get their attention.
Didn't see anything on Reddit about it may be fixed on 3.1
Let's find out
*SOLVED*
Ok then, finally seem to have this sorted.
What I ended up doing was:
Downloading the latest firmware (the firmware that caused the problem) using frija.
I took a complete backup onto my laptop using Smart Switch.
I then flashed the firmware using Odin but again after a few hours sensors started to drop off again.
I then flashed the firmware again using Odin but this time I performed a nand erase while flashing.
Pushed my backup back onto my phone from my laptop using Smart Switch.
And hey presto!
This seems to have sorted it, I'm now well into day 2 and still working 100% which is the best it has been since the OTA firmware update.
Hopefully that will help others
My phone is doing this as well, I've got a US unlocked phone overseas as well. I followed your instructions and did the nand erase but after 2 days the sensors started messing up again.
tkwesa said:
My phone is doing this as well, I've got a US unlocked phone overseas as well. I followed your instructions and did the nand erase but after 2 days the sensors started messing up again.
Click to expand...
Click to collapse
It's the firmware..samsung is releasing buggy firmware..received 3.1 update yesterday... seems to have solved proximity and autorotate issue..smartview and NFC still not working for me.
So they force us into an update that breaks the phone and don't let us go back to the previous version of the software? That doesn't sound right.
Another marketing scam to get us on to the S21.
Same problem with S21 Ultra after Android 13. Rotate sensor flips 90degrees after some day or two of use. Now it was messenger that was active when the flip came.....
Any solutions apart from reflashing via 3rd party? That's quite a job to reset the phone.
Thanks!