Hello,
My SGT p1010 got unresponsive (the display didn't want to turn on) and I held the power key untill shut down. After turning on again, the home and search keys are touchable (I get the vibrant feedback), but there isn't any action performed. I unfroze some samsung stuff I had frozen before that and restarted, but no effect.
As a side effect, the icons and widget (accuweather) I placed manually on the desktop disappeared, and the programs got sorted by name (not like before - the latest installed - after the earlier ones).
Was this some kind of soft-hard reset?! No info disappeared though..
Any ideas why is this happening and how to fix it?
Well, I just did factory reset and it's all ok now..
It will happen again
i had the same problem. went to a samsung store and they updated the gt software. they were sure that the update was the solution to the issue, but it happened again. please contact samsung support to make them know this important problem.
Same problem here.
Contacted Samsung. Waiting for a call.
Problem:
- Home screen reset to factory settings. Some settings like key sounds reenabled
- Home and Search key not working
All account settings and apps are still there.
Also when you shutdown the phone there is only one option "shut down". There were 3 before. Like offline mode and one other option i don't remember.
Malicieux said:
Well, I just did factory reset and it's all ok now..
Click to expand...
Click to collapse
Just what I was gonna recommend. It usually does the trick
Tbolt meatclaws-talkatap
Doing the "trick" every day is not that great though...
Again
This stupid issue happened AGAIN....I refuse to factory reset it again! Any ideas?
@ravage2k : did u get a call from Samsung?
It happened to me 2 weeks ago, did a factory reset and I'm waiting for the next time :'(
See also there : http://forum.xda-developers.com/showthread.php?t=1074446
Sent from my GT-P1010 using Tapatalk
SUCCESS!
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys
Thx for the tip, I'll try if it happen.
Sent from my GT-P1010 using Tapatalk
Malicieux said:
The weirdest miracle happened - I connected the tablet with KIES on the pc and the locker and buttons are working again...hope this helps you guys
Click to expand...
Click to collapse
It happened to me today and the Kies' tip worked ! Thx a lot. :-D
Sent from my GT-P1010 using Tapatalk
Bad Samy BAD!
happened to me just now, the KIES trick fixed for me, but not only the buttons do not worked, even my google acount wasn't registered, after unplugin the device it asked me for my acount restore settings, and also no lock screen until pluged to kies We really need an update for the P1010 even if it not froyo but this problem seems to be for a lot of users... I dont whant to connect to kies every day just for the fix
the problem keeps spreading to all reagions
http://www.youtube.com/watch?v=BiE3BxnGjUY
I've had this problem for the past 6 weeks since I got my gt p1010. It happens a couple of times per week. Grrrrr.
The Kies solution fixes the home key & lock button issue and all the apps are there, however I get the following two things:
* All Homepage data is lost (I have to re-do all of my homepage icons)
* My browser bookmarks are all lost
Haven't done a factory reset as I'm not convinced this will fix the issue - that certainly seems to be the case for Malicieux anyway!!
Might this be something to do with pattern lock??
Has anyone found a solution to this yet?????
We need a firmware update and fast!!!
P1010 Home and Search Key not working
Hi Guys,
I have read your posts and have also had this really annoying problem.
The last time I did a factory reset, I have intentionally not installed any additional apps or setup my Exchange e-mail client, as I strongly suspect that it will be down to something like this.
I have not had any problems at all so far - where before it would lock up and reset multiple times in one day.
I have not yet installed any of the previous apps I had, but I will be installing one a day until I find it crash again.
It didn't have many apps on their but here are a list. I am curious to see if anyone who has also experienced these issues had installed the same apps as me.
Skype, BBC Iplayer, GoogleSky
or were connected to an Exchange account.
I have setup my exchance account once more today - but without checking the Sync Calender or contacts options.
It has been working for 1/2 day with still no problems.
I suggest everyone else who has this problem does the same and we nail down the offending app!
You will need to do a factory reset - not a Kies Sync fix - because you will always get the problem again (because you still have the offending setup / app)
Let's nail this down!
I have a P1000, so not sure how valid this is. I searched on Google and there appears to be an Android issue 8503 (I think?) related to this:
Home button vibrates but no action
Search doesn't work
cut-down "power off" menu
no security lock
I experienced this issue repeatedly when updating Overcome ROM, I narrowed it down to restoring backed up apps. So I've downloaded apps from the market and restored data from Titanium Backup. I think I've got a contaminated back-up somewhere.
Since not restoring apps (after trying at least twice, maybe 3x), my system has been stable. While not pinpointing the issue, I hope this helps someone...?
@ irw030370 same here...
@ snesy i think the problem lies with Skype.
my father has the same problem with his P1010 ans the same temporal solution when connecting the tab to his pc ( he does not need to start Kies, just connect it with a usb cable )
I did a reset once but installed all the SW directly after that...
strange thing is that my mother has also a p1010 same version of FW and so on and does not have that problem...
next week i'll get my hands on his tab and will perform a hard reset, and do as you suggest.
Will update my findings later on...
Greets,
T.
Edit :
With the basic install, added only skype and some email accounts. I did not have an issue.
Still looking...
Hi all
any advance on this problem?
You should update to Android 2.3.
Check Kies or follow http://forum.xda-developers.com/showthread.php?t=1410035
I did not have any problems with this new version so far.
Hey guys, I'm unable to play any sort of Google Play Movie or TV Show on my device, and when I do, I get the error "There was a problem while playing [-2147483648] Touch to retry." forever. I have tried clearing app data, I have tried clearing app cache, I have tried uninstalling updates and doing it, I have tried rebooting several times, I have tried reinstalling updates, and I have tried safe mode. Google Play support was absolutely no help at all and I've been "waiting to hear back from a specialist" for about a week now. I am 100% unrooted, locked boot loader, etc. Anything I can try here? Thanks!
Here is a logcat http://pastebin.com/jXsBsY4G
Please help me. I buy an htc one yesterday second hand i reset it to new.
When i go in software update it keep stay in checking, i tried to factory reset it in pressing vol down an power button then i did a wipe.
After that my phone cannot connect to google play store.i try to sign in with my mail it say (Coudn't sign in, there was a problem communicating with google servers) Please help me
And i cannot find gmail google music nothing. Help me plz
Hi guys! I bought an used S3 Mini (i8190N) today, and I'm facing a strange issue. I turned it on and it installed some updated apps (like Maps and Gmail), and went on to update Google Search: after the download was finished the "install process" didn't start! It was like stuck on "download" at 90-something %.. I rebooted, and as soon as itbstarted it finished installing Google Search. Then I went on downloading Chrome, facing the same issue! I was able to install it just after rebooting.
I noticed that the phone was rooted, so I did a wipe (factory reset) and started over.. Still, when it goes to download Google Search stays in "download" forever.. Exactly the same as before!
So what is going on with this phone? It seems to work just fine except for this issue.. Is it Google Search fault??
*when I say 'stuck' I don't mean like the phone freezed, it just stays with 'download..' forever. I van choose to stop it if I want to!
...and FACTORY RESET fails
Hi all,
We have a gen 1 firestick - I did have Kodi installed but NO ADDONS we just used it as for playing home media and photos from the NAS etc. so just Kodi ITV player, youtube via firefox, etc etc. Amazon Prime...
All was fine until a few days ago when I noticed things not working right. It failed to install an ITV hub download and Kodi stopped.
When trying to install an app, it said downloading and then came up with an error such as this:
best picture hosting
It's been installed a while so I thought I would factory reset it.
I did the reset through the menus. It had the reset message on screen for a few minutes then went to black screen. So after 1/2 hour I cycled the power. The white amazon logo came up and then I get the account login screen after 5-10 minutes. I have to then pair the remote - but this won't work unless I take the (brand new duracell) batteries out of the remote for 10s then hold home to force the pair.
The firestick then automatically logs in to my router (though I haven't given any passwords etc.)
I set up the account as normal and I can use BBC iPlayer for example and all seems fine but any app I try and install just fails to install - it gets to the 'downloading icon' then says that the download failed.
If I cycle the power it goes back to the 10 mins white logo and setting up the account all over again.
I tried a second network and a different amazon account and it's the same.
Tried lots of factory resets but always the same outcome.
I do notice that the stick reports 3.19GB of memory used !
I suspect that somehow some files are corrupted on the stick and something is stopping it from doing a proper factory reset so I thought (from reflashing phones in the past) I would try and boot into recovery and try and to a reset from there instead.
I can adb to it,
I managed to boot to recovery but it just gives me a load of this failed and that failed messages at the bottom of the screen.
Any suggestions of how I could force a proper reset or what might be going on would be very gratefully received.
Thanks in advance ?
westfielder said:
...and FACTORY RESET fails
Hi all,
We have a gen 1 firestick - I did have Kodi installed but NO ADDONS we just used it as for playing home media and photos from the NAS etc. so just Kodi ITV player, youtube via firefox, etc etc. Amazon Prime...
All was fine until a few days ago when I noticed things not working right. It failed to install an ITV hub download and Kodi stopped.
When trying to install an app, it said downloading and then came up with an error such as this:
best picture hosting
It's been installed a while so I thought I would factory reset it.
I did the reset through the menus. It had the reset message on screen for a few minutes then went to black screen. So after 1/2 hour I cycled the power. The white amazon logo came up and then I get the account login screen after 5-10 minutes. I have to then pair the remote - but this won't work unless I take the (brand new duracell) batteries out of the remote for 10s then hold home to force the pair.
The firestick then automatically logs in to my router (though I haven't given any passwords etc.)
I set up the account as normal and I can use BBC iPlayer for example and all seems fine but any app I try and install just fails to install - it gets to the 'downloading icon' then says that the download failed.
If I cycle the power it goes back to the 10 mins white logo and setting up the account all over again.
I tried a second network and a different amazon account and it's the same.
Tried lots of factory resets but always the same outcome.
I do notice that the stick reports 3.19GB of memory used !
I suspect that somehow some files are corrupted on the stick and something is stopping it from doing a proper factory reset so I thought (from reflashing phones in the past) I would try and boot into recovery and try and to a reset from there instead.
I can adb to it,
I managed to boot to recovery but it just gives me a load of this failed and that failed messages at the bottom of the screen.
Any suggestions of how I could force a proper reset or what might be going on would be very gratefully received.
Thanks in advance ?
Click to expand...
Click to collapse
Wrong forum; ask here: https://forum.xda-developers.com/fire-tv/general
My apologies, this forum says its for questions and queries and in the one you indicate there's a sticky that says that questions don't go in it.
Any way, I'll try posting there - thanks
westfielder said:
My apologies, this forum says its for questions and queries and in the one you indicate there's a sticky that says that questions don't go in it.
Any way, I'll try posting there - thanks
Click to expand...
Click to collapse
Cut/paste error that picked up the 'general' subforum. There a Q&A thread under the parent; included both links below.
https://forum.xda-developers.com/fire-tv
https://forum.xda-developers.com/fire-tv/help