Database Develop

"smartchip not allowed"...

Hi...recently...I have been getting the following message on my ATT Tilt..."smartchip not allowed." Along with this message, I have no cell service/connection.
To restore the connection I have to either turn the phone off and then back on...or cycle the phone thru the flight mode and then back on..
does anyone know why this is happening??
This really never happened before...and its kinda frustrating since I can't receive any calls until I cycle the phone.
Thanks.

Are you using a custom ROM?
Are you using an Unlocked Kaiser?
Are you using a different GSM provider(T-Mobile)?
Are you as cool as Fonzie?
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JimmyMcGee said:
Are you using a custom ROM?
Are you using an Unlocked Kaiser?
Are you using a different GSM provider(T-Mobile)?
Are you as cool as Fonzie?
Click to expand...
Click to collapse
I am using a Unlocked Kaiser - unlocked via the Kaiser Sim Unlocker. Not using a different GSM provider...still using ATT.
And I am in NO WAY as cool as Fonzie! ...
help!

Same thing here: Smartchip Not Allowed
I'm also using an unlocked Kaiser, and got the same message starting a couple days ago. Can't figure out why I can't connect all of a sudden

I received the same message a few times in the past week. Its mad annoying, once my phone has been off for whole 20 minutes until I realized that this error came up. Went to an ATT store, the lady gave me some bull**** about them "working on it".

Have any of you asked at&t to replace your sim card???????

I get the same error. I had AT&T "send an update" to my phone. That didn't help. They sent me a new sim card. That didn't help. They did a warranty exchange on my phone. That didn't help. I'm convinced it is some sort of problem with their network, and they don't seem to know about it.

I'm using an original shipped ATT Tilt with the now stock ATT 6.1 ROM. I was getting the same Smart Chip Allowed and worked with ATT for some time pushing updates and all that nothing worked. I have not unlocked my Tilt, but I know after I put in a Brand New SIM card I have not had the problem since, I would say if you have another ATT Sim card just put into the phone and see if the message goes away.

I wish you guys would post your locations, city/state. I'm in Phoenix, Arizona and haven't seen the problem yet.....

As I stated changing the SIM card resolved my problem. And I have one of the original shipping Tilts. I am in Closter, NJ.

i borrowed a coworkers tilt to flash a new rom for him and his had the smartchip not provisioned alert. well i ignored it and flashed (exactly like it says in the Flash for newbs post) and it's no longer there. Also this phone hasn't had a SIM in it for weeks, so i don't believe it's a network or SIM problem.
-Mike

fixed
After months with this problem, it's finally fixed. As I said before, I tried replacing the sim and replacing the phone and neither fixed the problem, so it was definitely a network issue. Finally one of the AT&T tech support guys on the phone removed my phone from the network and re-registered it. That fixed the problem permanently.

I just purchased my wife a Tilt for Christmas and received the same error. Also, the phone did not have a sim card in it.

Cellular Issue, not sure of the cause, Details inside (Please Help!!)

So i was having some issues with my phone not connecting at night, i didnt know what was causing it, i figured it was my ISP messing with me because i use too much Data. But, i decided to try a custom rom to see if thaty helped. Well, it didn't. Lol. Now, when i boot my phone, i get LTE, and no voice service. after about 30~ Seconds, it loses the LTE, and changes to "Searching For Service" but it never finds service again until next reboot, where it will repeat this process. i returned to stock (as far as locking the bootloader, too) and its now doing this on stock. what do you guys think? am i doomed?
It's an XT1806
EDIT: So it turns out if i have VoLTE enabled, it'll count that as a voice service and stay connected. but not long after i turn that off, it begins searching for service again. Any ideas?

Bunie89 said:
So i was having some issues with my phone not connecting at night, i didnt know what was causing it, i figured it was my ISP messing with me because i use too much Data. But, i decided to try a custom rom to see if thaty helped. Well, it didn't. Lol. Now, when i boot my phone, i get LTE, and no voice service. after about 30~ Seconds, it loses the LTE, and changes to "Searching For Service" but it never finds service again until next reboot, where it will repeat this process. i returned to stock (as far as locking the bootloader, too) and its now doing this on stock. what do you guys think? am i doomed?
It's an XT1806
EDIT: So it turns out if i have VoLTE enabled, it'll count that as a voice service and stay connected. but not long after i turn that off, it begins searching for service again. Any ideas?
Click to expand...
Click to collapse
If it's Verizon, it may need volte as there may only be volte available. Vz is volte only I'm many markets now. May also be the same case with other carriers.

Phazmos said:
If it's Verizon, it may need volte as there may only be volte available. Vz is volte only I'm many markets now. May also be the same case with other carriers.
Click to expand...
Click to collapse
turns out they broke my IMEI on their end somehow, cant even add it back, i get an error that doesnt exist anywhere else on the internet.
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Ladies and Gents, i give you, "Classofservices" error.
i assume they deleted my IMEI from their end somehow. No tech support person has been able to fix my situation, i may end up needing to buy a new device because THEY screwed something up lol

Bunie89 said:
turns out they broke my IMEI on their end somehow, cant even add it back, i get an error that doesnt exist anywhere else on the internet.
Ladies and Gents, i give you, "Classofservices" error.
i assume they deleted my IMEI from their end somehow. No tech support person has been able to fix my situation, i may end up needing to buy a new device because THEY screwed something up lol
Click to expand...
Click to collapse
Check imei on your device. They, whoever they are, can fix an imei mismatch on their end, but it's gotta match the number on the device in question. May need a new sim though.

okay now its back to being my devices fault. i got it back to connecting to 4G LTE but not CDMA (So no 3G, or non-VoLTE Calling). i got it this far by flashing fsg.bin. what else could i be missing?

Question T-Mobile - US/NYS issues

Hey team., I was wondering if anyone in upstate NY, or anywhere in the NE of the US has T-Mobile and has found the service....lacking. I would prefer to keep the phone, but last night my wife called 4 times and even tho the phone was idly sitting here it never rang and she confirmed, loudly, that the calls went straight to voicemail.
I am wondering if there are any APN settings I need to change to get this thing to work better and more consistently. As in keep the phone registered to the mobile network, perhaps push a new registration every X minutes instead of allowing a timeout.

Does this happen with other phones in your area?

speedstream said:
Hey team., I was wondering if anyone in upstate NY, or anywhere in the NE of the US has T-Mobile and has found the service....lacking. I would prefer to keep the phone, but last night my wife called 4 times and even tho the phone was idly sitting here it never rang and she confirmed, loudly, that the calls went straight to voicemail.
I am wondering if there are any APN settings I need to change to get this thing to work better and more consistently. As in keep the phone registered to the mobile network, perhaps push a new registration every X minutes instead of allowing a timeout.
Click to expand...
Click to collapse
which ROM? I have chinese version phone but i installed xiaomi.eu rom. i use tello which uses t-mobile too. i dont have any issues though

I had a strange issue with the wlan calls "make calls using wlan " option in the sim card settings.
When I had it enabled, at home connected to my local wifi, sometimes i could not receive/make calls even tough the network reception was solid.
Once I deactivated the option i haven't had any issues.
Take care !

i haven't had any success unlocking or swapping out from the chinese rom. you'd think being a sr voip engineer it would be a breeze, but apparently i'm a bit of an idiot.

this here is some crap:
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last time i unlocked anything was on a nexus 7.....168 hours, aint nobody got time for that.

If you activated wifi calling in a settings. Disable it.
I also hope you activated VoLTE !
Im using Chinese variant on tmobile (NJ) is working flawlessly but make sure your VoLTE is on (i hope u know how to activated) and your wifi calling is off (this option when is ON brings some strange things lmao)

i had wifi on with my huawei mate 20 pro 8/256, it wouldn't allow calls in. i think i turned on volte, i'll check again tho. thanks!

speedstream said:
i had wifi on with my huawei mate 20 pro 8/256, it wouldn't allow calls in. i think i turned on volte, i'll check again tho. thanks!
Click to expand...
Click to collapse
Don't worry after when you will disable wifi calling everything will be fine.

couple of utube vids later i still can't find wifi calling

Ok so is not activated probably. Hmmm

Arr6 said:
Does this happen with other phones in your area?
Click to expand...
Click to collapse
it didn't happen on at&t with my mate 20 pro, but as soon as i changed to tmo it started. now again with this 11ultra.
pretty sure this phone is just getting the base config for the apn since there's no profile for Xiaomi on tmo's device management servers, at least here in the US. i just figured i was missing something in there and would be able to edit the appropriate field

avetny said:
On which firmware you are ?
Click to expand...
Click to collapse
Did you activated your volte yes or no lmao

i'm on 12.5.4 stable (CN rom because apparently i have to wait 7 days) with the april security patch and yeah volte is is on

Question my REALME x7 max 5g does not work with any phone company

hello friends I need help please, I have a REALME X7 MAX with 12 gb in RAM and 256 ROM with a firmware RMX3031 fast charge of 65w the problem that I have with this phone is that I could not make it work with my current telephone company (cricket) I went with them and several other phone companies (Verizon, at&t, boost mobile, us cellular, T Mobile, etc etc) and in all of them they tell me that my phone is not compatible with their networks and services, I have been investigating and I know which phone is not it allows to activate Volte, maybe that is one of the reasons why it does not accept to work in any of these phones, I have tried to activate Volte with the universal network mode app, with another app like force Volte 4g etc and none works with this firmware, I would like to know if anyone else has the same problem and how did you solve it? I was also thinking of installing another ROM but I don't know which one I could try to install to fix this problem that I have, could someone help me thank you very much

Edwinbrujita8 said:
hello friends I need help please, I have a REALME X7 MAX with 12 gb in RAM and 256 ROM with a firmware RMX3031 fast charge of 65w the problem that I have with this phone is that I could not make it work with my current telephone company (cricket) I went with them and several other phone companies (Verizon, at&t, boost mobile, us cellular, T Mobile, etc etc) and in all of them they tell me that my phone is not compatible with their networks and services, I have been investigating and I know which phone is not it allows to activate Volte, maybe that is one of the reasons why it does not accept to work in any of these phones, I have tried to activate Volte with the universal network mode app, with another app like force Volte 4g etc and none works with this firmware, I would like to know if anyone else has the same problem and how did you solve it? I was also thinking of installing another ROM but I don't know which one I could try to install to fix this problem that I have, could someone help me thank you very much
Click to expand...
Click to collapse
on which firmware version you are currently operating....?

e_v_i_l_x_ said:
on which firmware version you are currently operating....?
Click to expand...
Click to collapse
In the RMX3031_11_C.12

Edwinbrujita8 said:
In the RMX3031_11_C.12
Click to expand...
Click to collapse
REALME UI 3.0, Android 12

was it working on any earlier firmware..?

was 4g volte signals working on your device before you have upgraded to c.12.

e_v_i_l_x_ said:
was it working on any earlier firmware..?
Click to expand...
Click to collapse
I don't know because when I bought the phone I bought it on AliExpress and when I started it for the first time it asked me to update, I did it and then I inserted my micro sim, and ohhh surprise it didn't work with my network and that the phone is unlocked, after that I tried many things like forcing the Volte etc I went to many phone companies and they all tell me that it will not work with any of them, I think that maybe I will have a solution if I change the firmware or something like that to a different version, I don't know, I'm newbie in this but I have a little idea of what may be happening since the phone itself does not let me activate Volte and that is the requirement for this phone to work in my country with any phone company

e_v_i_l_x_ said:
was it working on any earlier firmware..?
Click to expand...
Click to collapse
right now i can't show you with my micro sim inside the phone because every time i insert it into this phone cricket cancels my service and i have to go back to customer service to reestablish my service, but here's a picture so you can see that it won't let me activate volte
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you
Edwinbrujita8 said:
REALME UI 3.0, Android 12
Click to expand...
Click to collapse
should visit the service center.

Question No Simlock, No mobile Data Help please

Hello to all specialists, . I have the following problem with my S21 Ultra 5G (I do not know the provider before) the problem refers to mobile data that I simply do not get activated. I installed a new Rome from Samfw.com via Odin. I tried all providers here in Germany, but nothing was reached except recently at Telekom (T-Mobile). The smartphone does not require a simlock. Is it in the settings?. The card is recognized and WLAN telephony is also possible. At first I thought that it might be blocked, but I bought a unlock code from Handy-Entsperren24.de, I am now sitting on this problem all the time and does not depend on what it could be, I had another ROM before on it, which was compatible with Vodafone and Telekom and Euro. I hope you have a suggestion that this problem is finally helped. I looked on YouTube and in Google I looked for the problem forever, but I found nothing in this regard. Many greetings your Ingo.
Here are some data:
Model Name: Galaxy S21 Ultra 5G SM-G998B/DS
Model code: SM-G998BZKDDBBT
Model Brand: Samsung G998BXXU6EWAF
ESIM Supported: NO
ESN status: clean
Telephone status: officially
If there is a thread that resembles mine, then I ask for the link.
NOBODY HELPS???

Install e.g. Network Cell Info Lite & WiFi and see if you can see the masts.

does calling and all other functions work fine? is it only mobile data that is not connecting?

I also don't get a hotspot/homespot. Only the mobile data does not work, the photo.
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@
st3chn0, yes...​

Turn off wifi and watch the "data" tab when connecting to the network.
Are you using one sim or two at the same time?
Are the settings in apn on your phone consistent with those of your sim card provider?

Yes, I use my provider's settings. A SIM card no matter 1 or two, the same everywhere. The provider of mine is normal here.

looks like you dont have any signal. im guessing calling is only working on wifi?
have you tried your sim in another phone?
maybe worth just reflashing the firmware, possibly a bad update?

samingo said:
Yes, I use my provider's settings. A SIM card no matter 1 or two, the same everywhere. The provider of mine is normal here.
Click to expand...
Click to collapse
I suspect RIL failure or worse, hardware failure of the radio.
Still try to make a call to the emergency number 112 and immediately disconnect if a call is made.

So I switched off the WLAN telephony, tried emergency call 112 and I didn't get through. It was only "called", but as already mentioned, nothing happened. I really don't know what to do, I also tried 3 different stocks. (Vodafone, Telecom and of course euros). Does anyone have a tip because I think a new Rome may not do anything? Before that, I had already converted the SIM card to an ESIM, but nothing happened, it is always just the mobile data that does not show any function. The card works in my old cell phone Xioami.

Have you just brought the device?
couple of possibilities and resolution
1- Software issue - use odin to reflash the firmware (make sure you use the official or trusted cable)
2 - network blocked device - you'll need to call your operator to check whether this is the case
3 - Hardware issue - get it repaired by samsung

samingo said:
So I switched off the WLAN telephony, tried emergency call 112 and I didn't get through. It was only "called", but as already mentioned, nothing happened. I really don't know what to do, I also tried 3 different stocks. (Vodafone, Telecom and of course euros). Does anyone have a tip because I think a new Rome may not do anything? Before that, I had already converted the SIM card to an ESIM, but nothing happened, it is always just the mobile data that does not show any function. The card works in my old cell phone Xioami.
Click to expand...
Click to collapse
We are not talking about SIM. Calling the emergency number should also work without any SIM in the phone. Since it does not work and you tried to upload other original firmware, the diagnosis is clear: a damaged radio module. Only replacing the motherboard will help, which in fact may be unprofitable.

I now get a call from Samsung for repair. Let's see what that costs. Thanks for the information, if you can think of something else that can still be remembered, I would be happy to receive any answer.

I did so installed trwp I did full wipe. Then I uploaded the system again through Odin and everything works
Before android install 13, imei (null) (imei is empty) no signal.

samingo said:
I now get a call from Samsung for repair. Let's see what that costs. Thanks for the information, if you can think of something else that can still be remembered, I would be happy to receive any answer.
Click to expand...
Click to collapse
Did you exactly follow the steps as shown in the video?

ze7zez said:
Did you exactly follow the steps as shown in the video?
Click to expand...
Click to collapse
I tested this patch on my phone it did not solve my problem

cwiara77 said:
I did so installed trwp I did full wipe. Then I uploaded the system again through Odin and everything works
Before android install 13, imei (null) (imei is empty) no signal.
Click to expand...
Click to collapse
First, how do you know that the case of the author of the thread is identical to your problem?
Second, don't force the thread author to remove the knox security irrevocably after flashing custom recovery.

So I didn't install any new firmware. And with stack 1, as you can see, there are only bugs.
Do you have any suggestions or do you really think hardware failures are occurring? With the motherboard of the S21 Ultra, costs almost as much as a new one?

samingo said:
(...)
Do you have any suggestions or do you really think hardware failures are occurring? With the motherboard of the S21 Ultra, costs almost as much as a new one?
Click to expand...
Click to collapse
There can be many causes and locations of damage.
Without physical access to the phone and knowledge of operation and diagnostics, it is impossible to know if repair is possible and what the cost will be.
Samsung Galaxy S21 Ultra Teardown
What’s better than a Max? Depends who you ask,...
www.ifixit.com

So can I do nothing more from here?
You just have to be careful, as already explained on the website (Teardown), the back cover is difficult to solve. And do you also have to expand a chip? A question on the side? Can you just expand the memory chip? From 128GB to 256GB? Or even higher? Only purely out of interest.