Wifi and mobile signal suddenly turning off while playing. - ASUS ROG Phone II Questions & Answers

Hi guys. So its been a week using my tencent rog flashed to WW firmware and fingerprint. Im on 1910.44
I noticed while in the middle of the game i got frequent disconnection issue while on wifi. Immediately i scroll down notif to check wifi or network aim signal and all are off, the wierd thing is after 5sec im back online again. So it keeps happening over and over again.

Are u using 2 sims? Have the very same problem, it stopped when i left only 1 sim card there

CRYPTfromCATACOMBZ said:
Are u using 2 sims? Have the very same problem, it stopped when i left only 1 sim card there
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Click to collapse
Yup im using dual sim. So i guess dual sim is the culprit. I go on airplane mode and the disconnection in the middle of the game goes away

Same problem when I am on dual SIM. Turning off one of the Sims work fine, but then it won't be working as intended. Hope they fix the bug...

meqwerty said:
Same problem when I am on dual SIM. Turning off one of the Sims work fine, but then it won't be working as intended. Hope they fix the bug...
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Click to collapse
How to turn off the second sim while it is still inserted?

Barbatos19 said:
How to turn off the second sim while it is still inserted?
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Click to collapse
Under settings > network & internet > sim card

Having this bug too, i sent my log for asus, hope have a fix or android 10 fix this

i got same phone problem is... my signal not losing but cant call or receive any call

I saw in zentalk forum. Sad to say ????

Related

Note 5 at&t emergency calls only issue.

Hello. About a 4 months ago i have bought from eBay a note 5 at&t version. I live in Greece and my network operator is WIND GR. The phone works fine but from time to time i get an emergency calls only message. And i can't get and do a phone call. If i restart the phone everything goes to normal. Sometimes it goes on and off by itself (the problem).
Have been anyone experiencing the same issue? If the phone is incompatible with my network operator should it not work at all?
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
johnny.goldy said:
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
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Click to collapse
My sim is new. When i purchased the phone i have changed my old sim with a new sim 4g compatible.
It happened again. And i am missing calls like this. I will smash it with a hammer
Go to settings, backup and reset, then reset only network settings, see if any better signal
johnny.goldy said:
Go to settings, backup and reset, then reset only network settings, see if any better signal
Click to expand...
Click to collapse
Done that right now. Tomorrow i will get a new sim card and i will post if anything gets better. Thanks for the help.
Update of the situation. I have changed sim card 2 times. It still happening. My phone runs at nougat now and the problem still appears as before at 5 and 6 Android version. I currently gonna change service provider that has better and stronger signal. From what i have discovered. When the phone looses signal due too poor service provider signal sometimes it can't register to network by itself. If i enable airplane mode and then turn it off it comes back. Any clue? If it's hardware issue what can i change?
Should i have at the mobile networks auto detect or manual and my carrier?

Dual SIM: network drop when switching data sim

Hello,
I own a P20 Pro Dual Sim and I noticed that when I switch data from a SIM to the other one, both SIMs go offline for a few seconds before completing the procedure (screenshot attached).
It's a very annoying thing, because I often use the phone in difficult areas where I need a fast commutation. Is it working as intended?
I'm asking since I also have a Oneplus 6 where data switch is instantaneous with no network drop at all, so I wonder if there's something wrong with my device.
Thank you!
shakathesaint said:
Hello,
I own a P20 Pro Dual Sim and I noticed that when I switch data from a SIM to the other one, both SIMs go offline for a few seconds before completing the procedure (screenshot attached).
It's a very annoying thing, because I often use the phone in difficult areas where I need a fast commutation. Is it working as intended?
I'm asking since I also have a Oneplus 6 where data switch is instantaneous with no network drop at all, so I wonder if there's something wrong with my device.
Thank you!
Click to expand...
Click to collapse
Normal, mine does the same
Sent from my CLT-L29 using Tapatalk
Thanks, at least now I know it's a normal behavior..
shakathesaint said:
Thanks, at least now I know it's a normal behavior..
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Click to collapse
Yep, I was surprised myself when I saw it but probably it changes radios when switching between sims.
Another thing that I have noticed is that although I have data by default in second Sim, when I am in a call the data instantly switches to first sim.
Sent from my CLT-L29 using Tapatalk
thanito said:
Another thing that I have noticed is that although I have data by default in second Sim, when I am in a call the data instantly switches to first sim.
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Click to collapse
Yes, if you call using SIM1, then SIM2 goes temporarily offline (so no data too) and to avoid being off the internet it switches data to SIM1 that it's the only one available at that moment.
At least.. This is how I understood.
Never mind, wrong forum

Data connection drops

Im from the Philippines and im using a Globe prepaid sim LTE ready. My mi A2's cellular connection always drops. When i tried my sim on other devices it works just fine. Haven't been able to play online games because of the connection drops. Wifi is good tho. i tried to play with the *#*#4636#*#* the different modes but still no luck.
When you tried other devices it was in the same place ?
Did you try an other sim with a different operator ?
cyrillem28410 said:
When you tried other devices it was in the same place ?
Did you try an other sim with a different operator ?
Click to expand...
Click to collapse
Yes i was in the same place when i was testing it with other operators. I used my friends sim but still no luck.
Anyone experiencing this kind of problem?
Robert56th said:
Anyone experiencing this kind of problem?
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Click to collapse
I experienced my old device (T00F). You should try to change rom.
Hi guys, I am facing this problem too, mobile data is always with the cross and only work when the signal is totally full. I already reset the connection settings but the problem persists. In wifi i get drops too, and sometimes i just can connect again by restarting the phone

can't connect to 4g on sim1 in sim2 working perfect

can't connect to 4g on sim1 in sim2 working perfect is this a hardware problem? How to solve this!
sumanth9999 said:
can't connect to 4g on sim1 in sim2 working perfect is this a hardware problem? How to solve this!
Click to expand...
Click to collapse
If you are trying to use 4G in both sim at same time, then le 2 doesn't support it. Only one sim will work on 4G at a time. To switch sim 4G network change data access for sim. If its not the problem. then it might be hardware issue. provide more detail.
Help
Hi i have a x526. Everything works fine but issue is whenever i restart my device almost everytime device doesnt detect my sim and says no sim card inserted , for it it to detect my sim card either i have to restart it 3-5 times or to remove the sim tray and insert it again and again till it shows me sim inserted ....its been 4-5 months i am doing this dont know any solution , i dont remember after installation of which rom this started....i am currently on 10 ancient , i have tried eui stock ,pie, Q , every rom but this problem doesn't solved ...HELP

4G not active on Sim slot 1

I am on stock MIUI 12 ROM right now and it is all working fine except that my 4G/LTE isnt working in Sim Slot 1 anymore. it is only connecting to HSPAP.
I then tried putting the SIM Card in my mothers phone to check if i could get a 4G signal there and it immediately did, so i am certain its either a problem with my Redmi 8.
Strange thing as well is that i tried putting the SIM in the second slot of my phone and somehow it does get 4G/LTE connection when i have it in slot 2.
I already checked if the APN settings. Anyone else having this problem, because i couldnt really find anyone else with a similar problem.
Im afraid my 1st SIM Slot just got broken somehow
Can anyone help me fix this?
Tauseef786 said:
I am on stock MIUI 12 ROM right now and it is all working fine except that my 4G/LTE isnt working in Sim Slot 1 anymore. it is only connecting to HSPAP.
I then tried putting the SIM Card in my mothers phone to check if i could get a 4G signal there and it immediately did, so i am certain its either a problem with my Redmi 8.
Strange thing as well is that i tried putting the SIM in the second slot of my phone and somehow it does get 4G/LTE connection when i have it in slot 2.
I already checked if the APN settings. Anyone else having this problem, because i couldnt really find anyone else with a similar problem.
Im afraid my 1st SIM Slot just got broken somehow
Can anyone help me fix this?
Click to expand...
Click to collapse
Due to my understanding, on some Xiaomeme devices, 4G/LTE only active on 1 SIM slot ( 1 or 2 depends ). It may miss-understanding with the Dual stand-by which show the ability of giving both SIM slots to be active at the same time.
LinhBT said:
Due to my understanding, on some Xiaomeme devices, 4G/LTE only active on 1 SIM slot ( 1 or 2 depends ). It may miss-understanding with the Dual stand-by which show the ability of giving both SIM slots to be active at the same time.
Click to expand...
Click to collapse
My mobile support dual 4G that allow 4G connectivity on both Sim slots. I have been using 4G on both SIMs before.
Tauseef786 said:
My mobile support dual 4G that allow 4G connectivity on both Sim slots. I have been using 4G on both SIMs before.
Click to expand...
Click to collapse
Then u may try Reset network settings, sometimes it helps
LinhBT said:
Then u may try Reset network settings, sometimes it helps
Click to expand...
Click to collapse
I try this and also i flash a new ROM but problem not solved

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