Database Develop

[Q] Just bought nexus one - problem with screen calibration

Hello,
I have recently bought nexus one and now randomly I have problems with the screen - I click on one place and it does something totally differently. It is fixed if I turn off and on screen. Before posting the question I did do my homework - I found this
- Q5: Sometimes my screen registers touches in incorrect places, and I need to turn the phone off and on to make it work correctly again
A: This is a hardware problem, nothing can be done about it. Nexus One's digitizer sucks.
in FAQ and found out that screen can't be calibrated. Now the questions that I have are:
1) Do all of the nexus ones have this issue? Would you advice me to return the phone and get a different model or replace for the same model (I already have bought screen protectors and case).
2) How often does this happen?
3) Is this a truly a hardware issue or software issue?
If this is a hardware issue - can it be fixed by software (e.g. by restarting the driver for the digitizer every minute or something like that...). I've read somewhere on this forum (or on a different one) that motorola had similar issues and they have released a patch that has fixed the issue
4) Are their any hopes it will get fixed in future releases?
5) People who have the same phone - how often do you have to turn off and on it (the screen - not reboot)?
Any other issues I should be aware of?
About the phone - its android 2.3.4

1) Yes. Some are more affected, some are less, all have it. It also depends on a zillion of factors - including climate, average finger moisture, etc.
2) See answer 1.
3) I've never looked at the code, but Nexus One is out for a year. If it was possible to fix - I'd bet it would have been done by now.
4) See answer 3.
5) See answer 1.
You've done your homework, but still came to ask "just in case". Well, the answers didn't change for the last 1/2 year.

Thank you for the quick answer.
If all the phones have this issue - why people are still using them? Or this is something they have just got used to? Also I understand that the frequency is different for everybody, but can I please have some numbers? Its one thing if it does it once a day or once a week and totally different if it does it every hour or every 15 minutes of use... Can you please let me know how often it does it for your phone? Also are you using screen protector? Is there any corolation between screen protector and and frequency?

Screen protector is known to cause less sensitivity and less responsive screen, which might account for some of the trouble.
People got used to it.
It mostly depends on the moisture and heat - the hotter the phone, the more likely is the screen to fail. Without moisture and with casual use it'll fail once a day or so. When playing a game, it can fail more than once an hour.

stillwater2 said:
Thank you for the quick answer.
If all the phones have this issue - why people are still using them? Or this is something they have just got used to? Also I understand that the frequency is different for everybody, but can I please have some numbers? Its one thing if it does it once a day or once a week and totally different if it does it every hour or every 15 minutes of use... Can you please let me know how often it does it for your phone? Also are you using screen protector? Is there any corolation between screen protector and and frequency?
Click to expand...
Click to collapse
It happens to all nexus ones, its a hardware problem. But it only happens about once or twice a week, so most people just live with it. Just turning off then on the screen fixes it, so only takes a second to clear the error.
Also heat seems to cause it, particularly when its charging.
I go weeks without ever seeing the issue. Other times I see it once a week. It sucks but not a huge deal really.

Hi guys,
Just a quick question.... if this problem is hardware and relates to the digitizer then is it worth just replacing the digitizer?
I notice you can purchase a replacement digitizer on eBay.
Is it worth a try? And if so, is the N1 easy to take apart?
I've taken other phones apart and repaired them so have some experience.

If you replace it all you're doing is waisting your time. It will be the same thing. It is not like the digitizer is broken/failing or anything. It just sucks. Its not broken. Better way of thinking of it is a hardware limitation.

Hi guys,
Well, not wanting to be beaten by this screen problem, having suffered for over a year, I decided to take the plunge and buy a new digitizer off eBay. Cost about £20.
Found a couple of vids on Youtube which show you how to take the phone apart etc.
Two months on and all working fine. Not one single screen issue since replacing the digitizer.
Now a VERY happy Nexus One owner. Just wish Vodafone or HTC could have done the same thing on anyone of those four occasions I sent the phone for repair!!!
Now also running the MIUI custom OS... what a fantastic OS!!

Well, I'm pretty surprised no one filed class action suit against Google or HTC for supplying faulty digitizers on Nexus One
---------- Post added at 04:50 PM ---------- Previous post was at 04:12 PM ----------
jamjam11 said:
Hi guys,
Well, not wanting to be beaten by this screen problem, having suffered for over a year, I decided to take the plunge and buy a new digitizer off eBay. Cost about £20.
Found a couple of vids on Youtube which show you how to take the phone apart etc.
Two months on and all working fine. Not one single screen issue since replacing the digitizer.
Now a VERY happy Nexus One owner. Just wish Vodafone or HTC could have done the same thing on anyone of those four occasions I sent the phone for repair!!!
Now also running the MIUI custom OS... what a fantastic OS!!
Click to expand...
Click to collapse
wow! which seller did you buy it from? is it an OEM part or third party? was the multi-touch issue fixed e.g. X-Y axis all over the place when fingers come too close together? does it now register more than 2 fingers?

The seller on eBay was e_cell. Search for this item to see the digitizer I purchased: 190567591678
It was listed as: 'GENUINE HTC NEXUS ONE G5 TOUCH SCREEN DIGITIZER + TOOLS'
I used a video on YouTube to dismantle the phone and insert the new digitizer.
Search YouTube for 'Google Nexus One Screen Replacement & Take Apart Directions'
Sorry I haven't include direct links but the forum wouldn't let me.
Note: Once I'd taken the phone apart I ran a warm hairdryer over the old digitizer in order to soften the glue that holds it in the frame of the phone. Then I slowly eased the old digitizer out of the frame and inserted the new one. The original adhesive in the frame will hold the new digitizer in place.
Tip: Make sure you remove any dust or finger prints from the new digitizer before reassembling the phone. You'll kick yourself if you forget to do this as they will be visible on the inside of the digitizer and it will drive you mad! I made this mistake and had to take the phone apart again to clean it up. DOH!

jamjam11 said:
The seller on eBay was e_cell. Search for this item to see the digitizer I purchased: 190567591678
It was listed as: 'GENUINE HTC NEXUS ONE G5 TOUCH SCREEN DIGITIZER + TOOLS'
I used a video on YouTube to dismantle the phone and insert the new digitizer.
Search YouTube for 'Google Nexus One Screen Replacement & Take Apart Directions'
Sorry I haven't include direct links but the forum wouldn't let me.
Note: Once I'd taken the phone apart I ran a warm hairdryer over the old digitizer in order to soften the glue that holds it in the frame of the phone. Then I slowly eased the old digitizer out of the frame and inserted the new one. The original adhesive in the frame will hold the new digitizer in place.
Tip: Make sure you remove any dust or finger prints from the new digitizer before reassembling the phone. You'll kick yourself if you forget to do this as they will be visible on the inside of the digitizer and it will drive you mad! I made this mistake and had to take the phone apart again to clean it up. DOH!
Click to expand...
Click to collapse
I would love to know what sort of problems did the new digitizer fix?

My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.

wait so a new digitizer fixed the issue?
so theres a different version of this digitizer?
or is the model and product number still the same?

jamjam11 said:
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
Click to expand...
Click to collapse
sweet! I have the exactly the same issue! so yeah...i'll replace the digitizer. thanks!
---------- Post added at 04:16 AM ---------- Previous post was at 04:12 AM ----------
jamjam11 said:
My problem was when I touched one area of the screen another area would respond.
So a screen calibration issue.
It was most noticeable when texting. For example I'd press a key on the top row of keys and a key on the bottom row would respond.
A work around was to press the power button to put the phone into standby and press it again to continue using the phone. Sadly the problem would always come back.
I'd also have problems selecting App icons. I'd press one and another would respond.
I asked both Vodafone and HTC to swap out the screen but all they ever did was flash the rom or say they couldn't find any problem.
The issue I had is well documented on the internet.
So glad I never gave up on this.
Click to expand...
Click to collapse
Do you have the part number of this new digitizer you replaced? it turn out there are a number of OEM parts with different parts number

Unfortunately I can't state the part number as I don't have that information.
I simply searched eBay for a digitizer and looked for a good seller who appeared to be trusted and had a good feedback rating.
I'd bought from 'e_cell' before and knew they provided a good service.
All along I knew I was taking a gamble when buying the digitizer but the problem with the phone was so annoying I decided it was my last hope to get the thing working properly.
I've had the phone close to a year and a half, and during that time its spent most of its life either away for repair (Vodafone or HTC) or sitting in its box because I refused to use it. Instead I bought myself a second hand iPhone 3G off eBay to get by. Things were made worse by the fact I am tied into a two year contract with Vodafone.
So trying a new digitizer was my last throw of the dice, so to speak.
And the fact it worked is brilliant. I still feel this phone (Nexus One) is the best phone I've had, and I've had quite a few.
Please remember... if you decide to do what i did then see it as a gamble. There are no guarantees in life.
Oh, and be real careful when taking the phone apart and reassembling. It's not particularly hard but there is always a risk you may damage something. So be warned.

jamjam11 said:
Unfortunately I can't state the part number as I don't have that information.
I simply searched eBay for a digitizer and looked for a good seller who appeared to be trusted and had a good feedback rating.
I'd bought from 'e_cell' before and knew they provided a good service.
All along I knew I was taking a gamble when buying the digitizer but the problem with the phone was so annoying I decided it was my last hope to get the thing working properly.
I've had the phone close to a year and a half, and during that time its spent most of its life either away for repair (Vodafone or HTC) or sitting in its box because I refused to use it. Instead I bought myself a second hand iPhone 3G off eBay to get by. Things were made worse by the fact I am tied into a two year contract with Vodafone.
So trying a new digitizer was my last throw of the dice, so to speak.
And the fact it worked is brilliant. I still feel this phone (Nexus One) is the best phone I've had, and I've had quite a few.
Please remember... if you decide to do what i did then see it as a gamble. There are no guarantees in life.
Oh, and be real careful when taking the phone apart and reassembling. It's not particularly hard but there is always a risk you may damage something. So be warned.
Click to expand...
Click to collapse
Thank you for the information, so it turn out nexus one have quite a number of unresolved issues. I was wondering why didn't big G did not order product recall for people with faulty digitizer?
I looked around and found that a number of users have having all kind of issues after replacing the digitizer. Geez...what should I do? Perhaps I should take it to a professional phone repair shop?
poor reception
http://forum.xda-developers.com/showthread.php?t=961274
broken digitizer connector
http://forum.xda-developers.com/showthread.php?t=904013
replacement experience
http://forum.xda-developers.com/showthread.php?t=797203

Well, luckily for me no problems as yet (though never say never!).
The most important thing when taking the phone apart is to take your time, and memorise where everything is located. Be firm but not heavy handed. There are some delicate parts inside the phone so you have to be careful.
Common sense really.
I've had no issues with signal strength. I get HSDPA most of the time, or standard 3G. My data (internet) is working fine and so is GPS.
Inside the phone there are a couple of connectors that control signal so you have to be careful and make sure if they disconnect that you reconnect them again properly.
I build and repair computers and laptops. If you've ever taken a laptop apart that has wireless LAN capability then you'll know there are specific wires which connect the antenna to the motherboard. The same applies in the N1 but on a smaller scale.
Good luck to anyone who tries this!

does anyone from the UK have a source to get a new digitizer from that fixes the heat related issue?
ebay has one for £22.50 (id: 10goodseller2012), and i'm almost ready to click BUY, just want to see if anyone else has more info before i 'blindly' click buy...
edit: i should add, 'e_cell' seller no longer has the N1 digitizers listed...

No matter what anybody says, replacing the digitizer itself won't fix the issue. It is deeper than that. It is the digitizer mixed with the onboard hardware to interpret the digitizer inputs. Usually it ends up just being heat related. I haven't had the issue with my phone for awhile, but that is because it doesn't get as hot as it used to with older versions of CM, but if I have it in the sun, in my car dock, using GPS, it will freak out all the time.

bassmadrigal said:
No matter what anybody says, replacing the digitizer itself won't fix the issue. It is deeper than that. It is the digitizer mixed with the onboard hardware to interpret the digitizer inputs. Usually it ends up just being heat related. I haven't had the issue with my phone for awhile, but that is because it doesn't get as hot as it used to with older versions of CM, but if I have it in the sun, in my car dock, using GPS, it will freak out all the time.
Click to expand...
Click to collapse
i too was sceptical, and i still am.
however, I've replaced the digitizer and so far it's perfect! i'm not sure it's placebo as i could get it todo it 100% of the time.
prior to ordering the new digitizer, i ran tests to see at what temp ranges the screen would play up - according to the battery temp (Battery Monitor Widget), it will play up over 40c.
what i SUSPECT is the fix, is the digitizer i bought is a newer hardware revision than the one i had. the new digitizer did come with it's own chip on the flexible PCB.
i did mean to write down the new digitizer number and compare from the old one to see if they have revised it - alas, i forgot to get the new number. (old one is 940-473-1r5)
its been installed for almost 2 hours now, and on test for around an hour to build up heat - screen on full, camera on, GPS on (using aLapRecorder HD) and it's perfect. before i could guarantee a problem with screen dimmed, camera on, GPS off, so early impressions are good!
I'll give it a proper test tonight on the way home from work - it'll have the windscreen blower aswell..

Nexus One Screen problems

So it just happened this past Friday, a white bar appeared on the right side of my phone's screen and shortly after my phone ran outta batteries. When I plugged it in to charge the screen just slowly showing a blossoming of pixel colors all over the screen. If i leave it alone it will boot into the OS fine and I can hear all my notifications and everything seems to work fine but the screen just turns black with a thin blue bar of light on the top. Is there anyway to fix this aside from replacing my screen? and is it a digitizer problem?

now the screen is just completely black when i turn it on, but it is still responsive. I can still unlock and open apps and swipe the screen, etc. Does anyone know what is wrong and what needs to be replaced? Please help!

Zephyron said:
now the screen is just completely black when i turn it on, but it is still responsive. I can still unlock and open apps and swipe the screen, etc. Does anyone know what is wrong and what needs to be replaced? Please help!
Click to expand...
Click to collapse
your LCD has gone bad. this is a fairly easy repair, but there are a few places you need to be VERY careful or you can break things (like your power button)
the Nexus One has TWO different models of LCD and you HAVE to use the one that was originally in your phone.
One is made by Samsung and is fairly common/easy to find. its gonna run you about $30-50
There is also an LCD made by Sony which is a little more difficult to find (and mostly used on the Desire) but it costs anywhere up to $100+ so lets hope thats not yours :]
if you arent comfortable doing the repair there is a company called Cell Phone Repair that has stores in almost every state and they even take mail orders if you are not located near one.

nickL0V3 said:
your LCD has gone bad. this is a fairly easy repair, but there are a few places you need to be VERY careful or you can break things (like your power button)
the Nexus One has TWO different models of LCD and you HAVE to use the one that was originally in your phone.
One is made by Samsung and is fairly common/easy to find. its gonna run you about $30-50
There is also an LCD made by Sony which is a little more difficult to find (and mostly used on the Desire) but it costs anywhere up to $100+ so lets hope thats not yours :]
if you arent comfortable doing the repair there is a company called Cell Phone Repair that has stores in almost every state and they even take mail orders if you are not located near one.
Click to expand...
Click to collapse
I have the original n1 when it was first released and is this the company you were referring to? http://www.cellphonerepair.net/

nickL0V3 said:
your LCD has gone bad. this is a fairly easy repair, but there are a few places you need to be VERY careful or you can break things (like your power button)
the Nexus One has TWO different models of LCD and you HAVE to use the one that was originally in your phone.
One is made by Samsung and is fairly common/easy to find. its gonna run you about $30-50
There is also an LCD made by Sony which is a little more difficult to find (and mostly used on the Desire) but it costs anywhere up to $100+ so lets hope thats not yours :]
if you arent comfortable doing the repair there is a company called Cell Phone Repair that has stores in almost every state and they even take mail orders if you are not located near one.
Click to expand...
Click to collapse
He told you everything in detail already, but if you are a newbie and have never done things like this, i suggest you find some other people to get your phone repaired, it cost much less to pay a screen repair fee than get a new one

Zephyron said:
I have the original n1 when it was first released and is this the company you were referring to? http://www.cellphonerepair.net/
Click to expand...
Click to collapse
thats the one

You tube instuctions
There are a bunch of videos on youtube on how to replace a Nexus One LCD screen...

Dropped captivate, screen had purple spots, then black :(

Hello
I recently dropped my Samsung Captivate. First time it had purple spots on the screen in 1 day the whole screen went purple and the next day the whole screen went black The sensor and everything else is working.
How do you think, what may be the issue of this? is the screen completely screwed or there may be another, less important damage.

Lejolasho said:
Hello
I recently dropped my Samsung Captivate. First time it had purple spots on the screen in 1 day the whole screen went purple and the next day the whole screen went black The sensor and everything else is working.
How do you think, what may be the issue of this? is the screen completely screwed or there may be another, less important damage.
Click to expand...
Click to collapse
My guess is that you'll have to replace the digitaliser. You can do it yourself or contact mobiletechvideos.com for the job.
If you have any experience in it though, you can try opening your phone and see if anything isn't correctly connected.

BWolf56 said:
My guess is that you'll have to replace the digitaliser. You can do it yourself or contact mobiletechvideos.com for the job.
If you have any experience in it though, you can try opening your phone and see if anything isn't correctly connected.
Click to expand...
Click to collapse
did you mean the whole lcd?

Pretty sure it would be easier to replace the digitizer + screen, since I think they're glued together on the captivate? (correct me if I'm wrong).
It's about $75. http://www.ebay.com/itm/Samsung-Cap...izer-i896-AT-T-Galaxy-S-Display-/160787040070

Lejolasho said:
did you mean the whole lcd?
Click to expand...
Click to collapse
x0ne215 said:
Pretty sure it would be easier to replace the digitizer + screen, since I think they're glued together on the captivate? (correct me if I'm wrong).
It's about $75. http://www.ebay.com/itm/Samsung-Cap...izer-i896-AT-T-Galaxy-S-Display-/160787040070
Click to expand...
Click to collapse
You would have to replace both, yes.

BWolf56 said:
You would have to replace both, yes.
Click to expand...
Click to collapse
At the cost of replace them both i can buy a captivate in better condition i did hope, that there could be another issue. thank you guys.

You can...? Please shoot me a link...haha .

x0ne215 said:
You can...? Please shoot me a link...haha .
Click to expand...
Click to collapse
Yeah, I'd like to grab a spare if they are sitting that cheap now.
Sent from my SGH-I897 using xda app-developers app

As far as I've seen, the cheapest I got mine was $80. Bad idea, too many issues, wasted money. Buying anywhere but swappa they're about 150$+. Swappa has one for $135 (hoping to buy that one actually, but either have to wait a week and hope someone doesn't buy it, or sell my pantech crossover faster so I have the money haha).

x0ne215 said:
As far as I've seen, the cheapest I got mine was $80. Bad idea, too many issues, wasted money. Buying anywhere but swappa they're about 150$+. Swappa has one for $135 (hoping to buy that one actually, but either have to wait a week and hope someone doesn't buy it, or sell my pantech crossover faster so I have the money haha).
Click to expand...
Click to collapse
You just have to put "i897" or similar as an ebay saved search that notifies you when new products matching that description are posted.
I bought 1 cappy for $60 from ebay seller alltechwholesale, out of Texas I think. In my experience, they do a good job inspecting the phones first so you know what your going to get. In my experience and many others, the phone arrived in better condition than described....Then I picked up two more sold together on ebay for $70 that were listed as one bad digitizer and the other bad charge port. I got them as parts phones. The one with the "bad digitizer" ended up being just a bad search button because the screen lifted on that corner a little. A 50 cent tube of adhesive fixed that. Then the second of the two just had a dirty charge port and a squirt of crc electronics cleaner fixed it...Now I have a main phone, a backup flashed to be identical, and a media device!!
After taking this phone completely apart a few times it gets pretty easy to see it really is a mini computer and most of the major parts can be bought on ebay for decent prices and replaced fairly easy....The ribbons that connect the various parts can bend and break easily so that is something to keep in mind. I broke the ribbon for the headphone jack assembly but a little hunting on ebay and I had one on it's way for $1.50 after shipping lol.

rmntruexjr said:
You just have to put "i897" or similar as an ebay saved search that notifies you when new products matching that description are posted.
I bought 1 cappy for $60 from ebay seller alltechwholesale, out of Texas I think. In my experience, they do a good job inspecting the phones first so you know what your going to get. In my experience and many others, the phone arrived in better condition than described....Then I picked up two more sold together on ebay for $70 that were listed as one bad digitizer and the other bad charge port. I got them as parts phones. The one with the "bad digitizer" ended up being just a bad search button because the screen lifted on that corner a little. A 50 cent tube of adhesive fixed that. Then the second of the two just had a dirty charge port and a squirt of crc electronics cleaner fixed it...Now I have a main phone, a backup flashed to be identical, and a media device!!
After taking this phone completely apart a few times it gets pretty easy to see it really is a mini computer and most of the major parts can be bought on ebay for decent prices and replaced fairly easy....The ribbons that connect the various parts can bend and break easily so that is something to keep in mind. I broke the ribbon for the headphone jack assembly but a little hunting on ebay and I had one on it's way for $1.50 after shipping lol.
Click to expand...
Click to collapse
Haha yes, I can relate to the mini computer aspect. Just spent my day repairing about 8 hp Touchsmarts, the cappy compared to that, is a dream lmao. Much less to deal with . I planned on using the cappy I have now as a spare part phone anyway, unless I can somehow get it to work. But I didn't know about the whole ebay thing. I shall do that now, thanks a TON :fingers-crossed:
EDIT: Just checked alltechwholesale ebay store, SO MANY CAPPYS FOR SALE!!! All around the same price, seems they put it up for 0.99 and someone keeps jacking it up to $70 shortly after. My only thing -- I hate auctions . But great share and bookmarked

x0ne215 said:
Haha yes, I can relate to the mini computer aspect. Just spent my day repairing about 8 hp Touchsmarts, the cappy compared to that, is a dream lmao. Much less to deal with . I planned on using the cappy I have now as a spare part phone anyway, unless I can somehow get it to work. But I didn't know about the whole ebay thing. I shall do that now, thanks a TON :fingers-crossed:
EDIT: Just checked alltechwholesale ebay store, SO MANY CAPPYS FOR SALE!!! All around the same price, seems they put it up for 0.99 and someone keeps jacking it up to $70 shortly after. My only thing -- I hate auctions . But great share and bookmarked
Click to expand...
Click to collapse
yeah, alltech is just auctions but I just took time to read conditions and saved a bunch and you'll find that they go for different prices depending on what's wrong and even depending on the day or time of day lol......That's why I suggested saving the search too. I use the ebay app and when there is new listings of my saved searches I get a notification so I go and look. If your quick, You can possibly snag a "buy it now" at a decent price depending on the condition your looking for. I really couldn't believe I ended up with 3 100% working phones and maybe I just got lucky, but I'd say it's worth a try lol.

I'd say it was a combination of good research, and amazing luck hahaha. But I do appreciate it a lot, thanks for the info, cheers

Lejolasho said:
At the cost of replace them both i can buy a captivate in better condition i did hope, that there could be another issue. thank you guys.
Click to expand...
Click to collapse
Sorry we kind of got off the subject, But for the digitizer try what Bwolf said about the connections.
Once when I was testing the power button I soldered on my old cappy I didn't get one of the ribbons all the way on (i believe it was the ribbon near the power button), and the screen flashed a few different colors.
There is at least one probably more youtube vids with pointers on how to get the cappy apart in a way that wont do damage.

I know there's a tare-down guide here, and there was a YouTube video where someone replaced the screen, if I can find it on my history I'll edit this post

rmntruexjr said:
Sorry we kind of got off the subject, But for the digitizer try what Bwolf said about the connections.
Once when I was testing the power button I soldered on my old cappy I didn't get one of the ribbons all the way on (i believe it was the ribbon near the power button), and the screen flashed a few different colors.
There is at least one probably more youtube vids with pointers on how to get the cappy apart in a way that wont do damage.
Click to expand...
Click to collapse
i have checked and now i am sure, that the screen is broken. I live in a state, that is not supported by paypal and and where can i buy used captivate for parts with my credit card?

The only place I can think of would be ebay, if you can find a seller who accepts things other than paypal. Or you can try craigslist.

Silence, unexpected.

Hello all,
Have this baby since Dec. 2013 when I swapped it from a broken one.
Has been running since, no problems, no root, no unlock, all well.
Switched it to power off before a trip and wanted to power back on in airplane, no nothing, silence.
Long press, vol down + power, up + power, no change at all. Charging shows keyboard is full, no light on tablet. Connection to PC also nada.
Any ideas?
Ruud
Sent from my HTC One using Tapatalk

Well I'll be damned. Brought it to Asus. First off they told me that the tablet purchased in Holland does not have warranty in Russia, so I am to pay myself. I paid for a diagnose, so at least they tell me what's wrong. The result is, they told me the screen is completely to be renewed. My disagreement with this is simple. The screen goes dead and also no light is showing the charging status? The screen is dead but the device works, no way, then I should feel a vibration on power-on, because I power it down. The screen is dead and why does the HDMI not give output either?
So my question to You guys here, is this really possible ?
I disagree to pay 200 Euro's for a device still in warranty for a display repair, so I will have it returned to Holland and do warranty there, but I am really pissed with this.
AND, what a beaty to keep the nicely fitting TF700T in my hands again, it does not have the crazy connection between keyboard and tablet, this was SOOO much better.
Regards,
Ruud
Sent from my HTC One using Tapatalk

Ruud Westerhout said:
Well I'll be damned. Brought it to Asus. First off they told me that the tablet purchased in Holland does not have warranty in Russia, so I am to pay myself. I paid for a diagnose, so at least they tell me what's wrong. The result is, they told me the screen is completely to be renewed. My disagreement with this is simple. The screen goes dead and also no light is showing the charging status? The screen is dead but the device works, no way, then I should feel a vibration on power-on, because I power it down. The screen is dead and why does the HDMI not give output either?
So my question to You guys here, is this really possible ?
I disagree to pay 200 Euro's for a device still in warranty for a display repair, so I will have it returned to Holland and do warranty there, but I am really pissed with this.
AND, what a beaty to keep the nicely fitting TF700T in my hands again, it does not have the crazy connection between keyboard and tablet, this was SOOO much better.
Regards,
Ruud
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
TF701 doesn't have vibration.....

Hello Darren,
not only do I seem do mix up my devices, I also do not seem to control them all, I was sure I reacted to this already. Yet, in Tapatalk I see your message is the last.
Sorry for mixing them up, it must be my HTC One which is 'waking me up' with a vibrate instead.
Yesterday I received my TF701T back from the local Asus Premium Service and I 'am not too impressed'.
To give You an idea of my bad feeling:
I gave a device which did not give any reaction at all, to whatever I do.
1)I was returned a device which shows the charging orange led, they must have changed something.
2)the charging light does not turn off, even after a complete night charging
3)touching the power button now turns on the display backlight, it can easily be noticed it bad light, it certainly did not do that before (I would have known I have a display problem).
-There are some scratches on the devices back which were not there before. Nothing to be angry about, but not made by me. The front is full of fingerprints, also certainly not how I gave it to them.
So, did I get something else back? I certainly have that feeling, but will probably never be able to show this. Do I judge this 'Premium Service', certainly not. I would have expected better care and an explanation on the changes.
The diagnose just says 'LCD Module needs to be exchanged'. My question as to 'why' was not answered, we do not do such diagnose.
My question 'if this would have been warranty, would it have been a Russian purchased device' was answered, 100% for sure. But as I have purchased it in Holland they are forced to deny the warranty. I would have to pay 213 Euro next to the 20 Euro I already paid for the diagnose. I decided to return the device to Holland for warranty repair instead. A new device including the Eng/Rus keyboard would be just double the price of the repair and makes it quite unrealistic to me.
Next to explaining this whole situation and providing copies of the documents given by Asus Premium Service here, when I give it away in Holland, anything else I should do?, other proposals ?
Ruud
Sent from my HTC One using Tapatalk

Ruud Westerhout said:
Hello Darren,
not only do I seem do mix up my devices, I also do not seem to control them all, I was sure I reacted to this already. Yet, in Tapatalk I see your message is the last.
Sorry for mixing them up, it must be my HTC One which is 'waking me up' with a vibrate instead.
Yesterday I received my TF701T back from the local Asus Premium Service and I 'am not too impressed'.
To give You an idea of my bad feeling:
I gave a device which did not give any reaction at all, to whatever I do.
1)I was returned a device which shows the charging orange led, they must have changed something.
2)the charging light does not turn off, even after a complete night charging
3)touching the power button now turns on the display backlight, it can easily be noticed it bad light, it certainly did not do that before (I would have known I have a display problem).
-There are some scratches on the devices back which were not there before. Nothing to be angry about, but not made by me. The front is full of fingerprints, also certainly not how I gave it to them.
So, did I get something else back? I certainly have that feeling, but will probably never be able to show this. Do I judge this 'Premium Service', certainly not. I would have expected better care and an explanation on the changes.
The diagnose just says 'LCD Module needs to be exchanged'. My question as to 'why' was not answered, we do not do such diagnose.
My question 'if this would have been warranty, would it have been a Russian purchased device' was answered, 100% for sure. But as I have purchased it in Holland they are forced to deny the warranty. I would have to pay 213 Euro next to the 20 Euro I already paid for the diagnose. I decided to return the device to Holland for warranty repair instead. A new device including the Eng/Rus keyboard would be just double the price of the repair and makes it quite unrealistic to me.
Next to explaining this whole situation and providing copies of the documents given by Asus Premium Service here, when I give it away in Holland, anything else I should do?, other proposals ?
Ruud
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
waste of time if you ask me. i sent mine twice now, just got it back and now the sd card inthe dock doesn`t work immediately noticed.
It just mounts un mounts over and over formatted the sd and tested other devices \. so hey failed to repair.
I have now demanded a new one but asus still say only repair..
well i have owned the device for 5 months and they have had it for 3 month of that time......
not to mention they didn`t fix the issues it already had. even though claiming they replaced the board.
and i can see the keyboard has marks along the side as if the repairer couldn`t open it and damaged the plastic seals.
so i have escalated this and refused to repair a third time. i said send me a new one and i will send you my faulty one. otherwise i go to the fair trade for a complaint here.
Also several people on the forum have tricked themselves into believing this tablet is now great and no issues because they are using software better than the poorly delivered asus version.
yet when i read over their posts from the return from repair at asus they stated it still disconnects on occasions.
Well i`m sorry for being negative but while yes the device does have great specs and looks nice and should have been a top market seller, ASUS delivery of build quality destroyed any chance of that.
The lack of any dev except from 2 people shows just how poor this device is. compared to the tf700 which was terrible in io and had tons of people complaining yet it still received alot of development comparative to this device.
best of luck on your warranty adventures. lets hope Holland has more competent repairers than most other countries.

malos1984 said:
waste of time if you ask me. i sent mine twice now, just got it back and now the sd card inthe dock doesn`t work immediately noticed.
It just mounts un mounts over and over formatted the sd and tested other devices \. so hey failed to repair.
I have now demanded a new one but asus still say only repair..
well i have owned the device for 5 months and they have had it for 3 month of that time......
not to mention they didn`t fix the issues it already had. even though claiming they replaced the board.
and i can see the keyboard has marks along the side as if the repairer couldn`t open it and damaged the plastic seals.
so i have escalated this and refused to repair a third time. i said send me a new one and i will send you my faulty one. otherwise i go to the fair trade for a complaint here.
Also several people on the forum have tricked themselves into believing this tablet is now great and no issues because they are using software better than the poorly delivered asus version.
yet when i read over their posts from the return from repair at asus they stated it still disconnects on occasions.
Well i`m sorry for being negative but while yes the device does have great specs and looks nice and should have been a top market seller, ASUS delivery of build quality destroyed any chance of that.
The lack of any dev except from 2 people shows just how poor this device is. compared to the tf700 which was terrible in io and had tons of people complaining yet it still received alot of development comparative to this device.
best of luck on your warranty adventures. lets hope Holland has more competent repairers than most other countries.
Click to expand...
Click to collapse
Again and again, people never get tired..... I am using stock, with no problem... and I do not have to say it everytime someone has a problem. For the 10000000000000000000 time, unlike those who have a problem, those who dont will not post!!!! Regarding the development.. it is called devlopment... what are you lookinf for to develop? And if you think that developing is lacking because of the problems the tablet has, have a look on the samsung note2014... except if you think it has too, problems!

Rikodu said:
Again and again, people never get tired..... I am using stock, with no problem... and I do not have to say it everytime someone has a problem. For the 10000000000000000000 time, unlike those who have a problem, those who dont will not post!!!! Regarding the development.. it is called devlopment... what are you lookinf for to develop? And if you think that developing is lacking because of the problems the tablet has, have a look on the samsung note2014... except if you think it has too, problems!
Click to expand...
Click to collapse
+1 :angel:

Thanks guys for your opinions.
I have had the device back now for 2-3 days and it is charging continuously, the orange light never changes to green.
The changes of the device after the diagnose are so noticable that I am just wondering:
-did I get my device back or another one?
-did they replace my display for a broken one?
-did they remove or exchange the battery while they had it open?
As the device has no serial on the outside any of the above are possible.
Does any of You have an email from Asus where I could inform about what happened, before the device is even send to Holland again.
Edit: Even one more difference. If I connect it through USB with my PC and use Volume-Down + Power to switch it one, the PC is recognizing, installing a driver and comes back with ASUS Android Bootloader Interface (Device driver software installed successfully)
For the pro's, is there any way I could get to 'talk to the device' and see its content?
Over the weekend I am to try to connect through HDMI if I can see inside.
Regards,
Ruud
Sent from my ASUS Transformer Pad TF700T using Tapatalk

Anybody think this prototype edition screen will work?

So I have had a Nexus 6 with a broken LCD sitting in a drawer for a while because screen prices (in addition to Motorola repair options) are much more than I would like, in addition to the phone running a custom ROM with an unlocked bootloader. So today I decided to look on ebay and screen prices are still pretty high, except this one.
http://www.ebay.com/itm/OEM-Motorol...sh=item3d1e0d1aaf:g:8dkAAOSw8RJXCR70#viTabs_0
Looks like this guy got his hands on one of those prototype LCD assemblies. I'm not sure who would part out and sell one of these but, here it is. I was wondering if this was worth a try or if I should just leave it dead in my drawer. The dude doesn't seem to know what he is selling but, mentions the ribbon cable is a bit short. If anyone can guide me on this, I would appreciate it.
EDIT: Meant to say Prototype rather than Developer, my apologies. If a mod wants to come through and fix the title, that would be great.
Thanks, TriguyRN

TriguyRN said:
So I have had a Nexus 6 with a broken LCD sitting in a drawer for a while because screen prices (in addition to Motorola repair options) are much more than I would like, in addition to the phone running a custom ROM with an unlocked bootloader. So today I decided to look on ebay and screen prices are still pretty high, except this one.
http://www.ebay.com/itm/OEM-Motorol...sh=item3d1e0d1aaf:g:8dkAAOSw8RJXCR70#viTabs_0
Looks like this guy got his hands on one of those prototype LCD assemblies. I'm not sure who would part out and sell one of these but, here it is. I was wondering if this was worth a try or if I should just leave it dead in my drawer. The dude doesn't seem to know what he is selling but, mentions the ribbon cable is a bit short. If anyone can guide me on this, I would appreciate it.
EDIT: Meant to say Prototype rather than Developer, my apologies. If a mod wants to come through and fix the title, that would be great.
Thanks, TriguyRN
Click to expand...
Click to collapse
Assuming you can do the repair yourself, I would just shell out the extra bit of cash to get a legit LCD. But, if you want to take the risk to save a buck, nothing is holding you back. It did say something about flex cables being different, in which case you would have a bit of trouble. Cheers!