No Call Screen feature - Google Pixel 4 XL Questions & Answers

Hi,
I could not see call screen feature on my phne, i contacted google they went through the steps and nothing happened, asking me to send a bug report. Is this caused due to unlocked bootloader or magisk?

alwynjoshy said:
Hi,
I could not see call screen feature on my phne, i contacted google they went through the steps and nothing happened, asking me to send a bug report. Is this caused due to unlocked bootloader or magisk?
Click to expand...
Click to collapse
It only works in certain regions so you might be in a place that it doesn't support it

Mackay53 said:
It only works in certain regions so you might be in a place that it doesn't support it
Click to expand...
Click to collapse
I am in US so it supposed to be work here

Related

[Q] Proximity sensor with Viber Call

Hi,
Screen doesn't turn off while calling via Viber
Do you think that viber have a bad proximity sensor support?
I installed a Phone Tester from market and it always text "Far" even i put my finger on sensor.
But with normal calling it turn screen off and i think there's no hardware issiue.
Kernel issue with default lg kernel, Rudjgaard fixed it, iodak implemented it in his kernel, i suggest you install version 9.95
clesuite said:
Hi,
Screen doesn't turn off while calling via Viber
Do you think that viber have a bad proximity sensor support?
I installed a Phone Tester from market and it always text "Far" even i put my finger on sensor.
But with normal calling it turn screen off and i think there's no hardware issiue.
Click to expand...
Click to collapse
Hi!
We have addressed this issue and a fix will be available in Viber 4.3 for Android.
We'd be happy to receive your feedback after the release.
Viber Team said:
Hi!
We have addressed this issue and a fix will be available in Viber 4.3 for Android.
We'd be happy to receive your feedback after the release.
Click to expand...
Click to collapse
that's great news, can't wait to try it. i was one of the people who reported the issue to you guys for our device, it's good to see you care about user feedback. thanks for great app :good:
Viber Team said:
Hi!
We have addressed this issue and a fix will be available in Viber 4.3 for Android.
We'd be happy to receive your feedback after the release.
Click to expand...
Click to collapse
Proximity sensor still doesn't turn of the screen while call....
We'd like to investigate the issue you are experiencing with the proximity sensor. Please open a support ticket here: http://bit.ly/1aOwGy2 and a support agent will be in contact with you shortly.
clesuite said:
Proximity sensor still doesn't turn of the screen while call....
Click to expand...
Click to collapse
Viber Team said:
We'd like to investigate the issue you are experiencing with the proximity sensor. Please open a support ticket here: http://bit.ly/1aOwGy2 and a support agent will be in contact with you shortly.
Click to expand...
Click to collapse
They didn't help anything )
It seems that this issue can vary on a case-by-case basis. We hope that the next release will resolve this for everyone.
We apologize for the inconvenience.
clesuite said:
They didn't help anything )
Click to expand...
Click to collapse
Viber Team said:
It seems that this issue can vary on a case-by-case basis. We hope that the next release will resolve this for everyone.
We apologize for the inconvenience.
Click to expand...
Click to collapse
I have a problem with microphone - often (higher possibility on longer calls) - my microphone just shuts off and a person on the other side of the line can't hear me all of a sudden in the middle od a call.
Some users claim (also the repair guy for LG) that Viber and Skype can cause this issue.
Also , i found a topic on this issue on XDA forum.
They just repaired my phone - they changed the motherboard, but the mic problem persists, so I uninstalled Viber and now I'm testing the phone.
Is Viber team familiar with such problems, is there any fix for it?
Ljubus said:
I have a problem with microphone - often (higher possibility on longer calls) - my microphone just shuts off and a person on the other side of the line can't hear me all of a sudden in the middle od a call.
Some users claim (also the repair guy for LG) that Viber and Skype can cause this issue.
Also , i found a topic on this issue on XDA forum.
They just repaired my phone - they changed the motherboard, but the mic problem persists, so I uninstalled Viber and now I'm testing the phone.
Is Viber team familiar with such problems, is there any fix for it?
Click to expand...
Click to collapse
i also encountered this issue, but if i recall correctly, it was only on stock rom. (you can "fix" the issue during the call by switching to speaker then back to normal).
a more permanent solution is to switch to a custom rom. i haven't had such issues on any kitkat rom, and i use viber extensively.
Viber Team said:
It seems that this issue can vary on a case-by-case basis. We hope that the next release will resolve this for everyone.
We apologize for the inconvenience.
Click to expand...
Click to collapse
Flying_Bear said:
i also encountered this issue, but if i recall correctly, it was only on stock rom. (you can "fix" the issue during the call by switching to speaker then back to normal).
a more permanent solution is to switch to a custom rom. i haven't had such issues on any kitkat rom, and i use viber extensively.
Click to expand...
Click to collapse
Thanx a lot for the fast reply,
will try the kitkat
It's working as it should without any problem thanks
Sent from my LG-P880 using XDA Premium 4 mobile app

Suddenly Can't answer calls on the Nexus 6

About 2 days ago I noticed when i receive a call, it rings but the screen is black. If i hit the power button it will wake the screen but it doesn't show I'm receiving a call except for the fact I lose LTE ( I'm on Verizon). I can also double tap the screen ( have the mod) and it will wake but still nothing. Once the call is over it will show a missed call in the status bar. I'm rooted but on 5.0.1 stock. Was working fine until a few days ago. Anyone else?
Are you using Lux? If so, uninstall it. Problem solved. If not, then I'm not sure what to tell you.
KB112 said:
Are you using Lux? If so, uninstall it. Problem solved. If not, then I'm not sure what to tell you.
Click to expand...
Click to collapse
No, not using Lux. Starting to piss me off. Just shows up out of the blue and haven't really installed any new programs in a while.
Well I'm still having the problem but i have found if I can wake the screen and then hit the phone icon, one of the options it gives me is to "return to call in progress" and if I hit that it gives me the option to answer the call. This sucks.
Any chance you've got something covering or blocking the ambient light sensor? When my screen got cracked, there was a fissure that went directly over the sensor, and I had the same problem you're having. Maybe some dust under a screen protector?
chemguru said:
Any chance you've got something covering or blocking the ambient light sensor? When my screen got cracked, there was a fissure that went directly over the sensor, and I had the same problem you're having. Maybe some dust under a screen protector?
Click to expand...
Click to collapse
That was a great idea but still didn't work. I took the screen protector off and still the same thing. I might try a custom rom but I think it's time to sell. I love big phones and I do like this phone but it may be a tad too big for me. Might put it on Craigslist but the hicks in my area don't understand what "Nexus" is or "price is firm"...."will you take $150 for that there phone?"
alnova1 said:
Well I'm still having the problem but i have found if I can wake the screen and then hit the phone icon, one of the options it gives me is to "return to call in progress" and if I hit that it gives me the option to answer the call. This sucks.
Click to expand...
Click to collapse
Do you have your phone number integrated with Google Voice? If so you might want to double check your Google Voice integration settings as I know they have that caller ID that lets it ring to voice mail and you can decide if you want to take the call after they start to leave a message
Google just did some changes with Hangouts this week that nerfd Messenger and Google Voice for me
Post here in the Q&A section is forthcoming but in the mean time you can check out my post on the Google forums about what their changes broke HERE
If you are looking to try a ROM check out Clean ROM - link is in my signature below
SP_Kenny said:
Do you have your phone number integrated with Google Voice? If so you might want to double check your Google Voice integration settings as I know they have that caller ID that lets it ring to voice mail and you can decide if you want to take the call after they start to leave a message
Google just did some changes with Hangouts this week that nerfd Messenger and Google Voice for me
Post here in the Q&A section is forthcoming but in the mean time you can check out my post on the Google forums about what their changes broke HERE
If you are looking to try a ROM check out Clean ROM - link is in my signature below
Click to expand...
Click to collapse
I do use my google voice number but I don't have it setup like you were talking about. It rings directly to my phone. I checked my setting and they are the same. I tired using hangouts for my voice text messages but found that a lot of the time it wouldn't notify me that I had received a message so I went back to the Voice app. I'm just stumped. I my give the Clean Rom a shot. Do you know if it works well with Verizon? Seen some people saying they were having a few problems with some of the roms on Verizon. Thanks for the input.
alnova1 said:
I do use my google voice number but I don't have it setup like you were talking about. It rings directly to my phone. I checked my setting and they are the same. I tired using hangouts for my voice text messages but found that a lot of the time it wouldn't notify me that I had received a message so I went back to the Voice app. I'm just stumped. I my give the Clean Rom a shot. Do you know if it works well with Verizon? Seen some people saying they were having a few problems with some of the roms on Verizon. Thanks for the input.
Click to expand...
Click to collapse
Clean ROM is a striped down and tweaked stock rom so it doesn't have some of the issues the ASOP roms do. I had to look through a few pages from about page 18 on, as that is when he announced CR was no longer in beta and released the 1.1 rom. Saw more t-mob, at&t and sprint peeps in there but at least 1 person on verizon reported in all was good and tether is supposed to be working
SP_Kenny said:
Clean ROM is a striped down and tweaked stock rom so it doesn't have some of the issues the ASOP roms do. I had to look through a few pages from about page 18 on, as that is when he announced CR was no longer in beta and released the 1.1 rom. Saw more t-mob, at&t and sprint peeps in there but at least 1 person on verizon reported in all was good and tether is supposed to be working
Click to expand...
Click to collapse
I just installed it and it seems to have fixed my problem for answering calls. Have no idea what was wrong before on the original rom. Seems to be running nicely and Verizon is working fine it seems like. Thanks for the recommendation.
Nice!! :highfive:
If you could please chime in on the clean rom thread so others see that a verizon user is up and running on it as I had seen way more peeps on the other 3 carriers there
SP_Kenny said:
Nice!! :highfive:
If you could please chime in on the clean rom thread so others see that a verizon user is up and running on it as I had seen way more peeps on the other 3 carriers there
Click to expand...
Click to collapse
I definitely will as soon as I head out and do a little testing on it.
I had this exact problem with my wife's Nexus 6 but mine was functioning fine. Turns out that under SETTINGS - SOUND & NOTIFICATION - APP NOTIFICATION she had the Goggle Dialer blocked.
Have the exact problem outlined by the original thread starter, scour a few webpages with different sort of solution.... nothing works!
My solution: Simple, just uninstall the Phone app updates, voila, all back to normal.
Hope it'll help someone.

Phone screen doesn't turn on after some idle time.

Since a little while I have an issue where if I leave my phone locked for a while (idle), and I try to unlock it, the screen doesn't show anything.
The device does still unlock but no image is displayed, the only way to fix it temporarily is to hold the power button and reboot the device.
I'm running Rooted Marshmallow atm, but the issue occurs with any ROM I have tried so far.
Does anyone know how to fix this, because it is really annoying.
Greetings
Does anyone have an idea??
I get this actually. The 'fix' is to swipe down from the top when the phone is unlocked but the screen is black.
jonnythan said:
I get this actually. The 'fix' is to swipe down from the top when the phone is unlocked but the screen is black.
Click to expand...
Click to collapse
Thanks for your response, do you have any idea of what the cause is of this annoyance?
Sent from my XT1092 using Tapatalk
Xtremelyevil said:
Thanks for your response, do you have any idea of what the cause is of this annoyance?
Sent from my XT1092 using Tapatalk
Click to expand...
Click to collapse
Not a clue. Bug in the display driver or something. Who knows.
jonnythan said:
Not a clue. Bug in the display driver or something. Who knows.
Click to expand...
Click to collapse
I just encountered the issue again, but swiping down doesn't seem to resolve the problem.
jonnythan said:
Not a clue. Bug in the display driver or something. Who knows.
Click to expand...
Click to collapse
Could it be due to Doze?
Everything ok with my device, never had this problem. I'm running official stock 6.0 non-rooted. Try to deactivate Moto Display and see if the problem continues to happen.
theoblackhawk said:
Everything ok with my device, never had this problem. I'm running official stock 6.0 non-rooted. Try to deactivate Moto Display and see if the problem continues to happen.
Click to expand...
Click to collapse
I've "disabled" Doze for 2 days now, and the issue hasn't been back since then.
So might be a doze related bug.
Still not certain
Xtremelyevil said:
I've "disabled" Doze for 2 days now, and the issue hasn't been back since then.
So might be a doze related bug.
Still not certain
Click to expand...
Click to collapse
this also happens on my XT1093 5.1 stock...I can twist the camera on hit the home circle and that brings back the display....

Can't adjust volume from lock screen?

I have had this phone for a few days and one thing I can't figure out is why I can't adjust the volume when I'm at the lock screen, I have to unlock the phone to do this. I have never experienced this with any other Android phone. Is there a way to enable this in the settings?
Thanks
fattest said:
I have had this phone for a few days and one thing I can't figure out is why I can't adjust the volume when I'm at the lock screen, I have to unlock the phone to do this. I have never experienced this with any other Android phone. Is there a way to enable this in the settings?
Thanks
Click to expand...
Click to collapse
Umm did you try the obvious reboot of the phone?
I can adjust volume with screen off, no problem.
Maybe you have some kind of 3rd party app which blocks it?
Or better yet, maybe you have the latest system update?
DonAndress said:
Umm did you try the obvious reboot of the phone?
Click to expand...
Click to collapse
Yes
DonAndress said:
Maybe you have some kind of 3rd party app which blocks it?
Click to expand...
Click to collapse
Such as? I have exactly the same apps as my previous Asus Zenfone 3 and that phone didn't have this problem.
DonAndress said:
Or better yet, maybe you have the latest system update?
Click to expand...
Click to collapse
I don't understand what you mean. The latest system update is the problem? I just received this update on Tuesday but the problem was there since I purchased the phone a month ago.
Security Patch Level 2020-08-01
Product code TPA
PDA A715FXXS3ATH3
CSC A715FOWO3ATH5
fattest said:
Yes
Such as? I have exactly the same apps as my previous Asus Zenfone 3 and that phone didn't have this problem.
I don't understand what you mean. The latest system update is the problem? I just received this update on Tuesday but the problem was there since I purchased the phone a month ago.
Security Patch Level2020-08-01
Product codeTPA
PDAA715FXXS3ATH3
CSCA715FOWO3ATH5
Click to expand...
Click to collapse
Well, it's a well known fact that updates break stuff for this phone. I myself stay with the January security level and system updates from Nov 2019.
I don't know if any 3rd party app could block the buttons, it was just a thought.
What you could do is factory reset the phone and test. Otherwise - service. Like I said, mine works fine.

Tap To Wake Stops Working

Anybody notice that tap to wake intermittently stops working? I'm thinking that it happens when the phone has been sitting untouched for some time but I'm not sure. Maybe it is designed like this to save battery?
When the tap to wake doesn't work does face unlock stop working too?
If so it's a known problem
Rotten Ross said:
When the tap to wake doesn't work does face unlock stop working too?
If so it's a known problem
Click to expand...
Click to collapse
My problem exactly! I'm new to the 4XL, has this been a long-standing problem? Has Google already acknowledged the problem, and are they going to patch it? I have been restarting my phone 2 or 3 times a day. I was beginning to think it was defective. So glad I saw this post.
Sent from my Pixel 4 XL using Tapatalk
xRogerxC said:
My problem exactly! I'm new to the 4XL, has this been a long-standing problem? Has Google already acknowledged the problem, and are they going to patch it? I have been restarting my phone 2 or 3 times a day. I was beginning to think it was defective. So glad I saw this post.
Click to expand...
Click to collapse
I have this problem but not as bad as you. I normally have to restart my phone every 2-3 days due to this problem. I've spoken to someone a Google, they said that I have to see if a factory reset fixes the issue, (but it is very unlikely as many users have reported that it doesn't), if the problem still persists then I will have to send it to them to get a replacement. The person told me they don't know what causes the problem and don't have a solution. I don't see how a replacement is a good option considering that will probably become faulty to if they don't have a fix for it.

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