##Help !! My fingerprints options is gone on my rog - ASUS ROG Phone II Questions & Answers

I buy rog phone 2
In 20 February 2020 after 3 days i updated Ota to10.64
And problem started my fingerprint sensor slowly respon. And the device getting reboot.
After the reboot my fingerprints options is gone
I tried
-Update rom to A10
-Flash Raw file
-hard reset
-factory reset.
The result same not fix my problem.
Please help me

anggrouz said:
I buy rog phone 2
In 20 February 2020 after 3 days i updated Ota to10.64
And problem started my fingerprint sensor slowly respon. And the device getting reboot.
After the reboot my fingerprints options is gone
I tried
-Update rom to A10
-Flash Raw file
-hard reset
-factory reset.
The result same not fix my problem.
Please help me
Click to expand...
Click to collapse
Get it fixed on warranty, sounds like a hardware problem.. ??

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leepea said:
I've just encountered this error message when trying to open the camera. I tried clearing app data and cache for everything camera related then rebooting, I then did a factory reset and I still get the same problem. Anybody have this before or know of a solution? I'm on 14.1.G.1.518 rooted, locked bootloader and I haven't done any updates since I bought it 6 weeks ago. Camera worked fine yesterday, no changes have been made since then apart from a reboot. Hope someone can help, thanks!
Click to expand...
Click to collapse
u can test these;
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:good:

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Same problem here (for the second time) and occurred on 31st July 2017
zureau said:
Same problem here (for the second time) and occurred on 31st July 2017
Click to expand...
Click to collapse
you try the tips in the post? Same problem after try?

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