I have a problem on my phone ROG 2, I need help - ASUS ROG Phone II Questions & Answers

I have a problem on my phone, I need help,
He died and was connected to electricity, no use, and I brought it on the computer, it does not appear to me. Please, I want help

alamer1994 said:
I have a problem on my phone, I need help,
He died and was connected to electricity, no use, and I brought it on the computer, it does not appear to me. Please, I want help
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Just let it charge for a while? Are you using original charger?

stiffis said:
Just let it charge for a while? Are you using original charger?
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Yes, I use the original charger, the problem happened after it was shipped and I put it in my pocket and it is healthy after five minutes I took it out it does not work

alamer1994 said:
Yes, I use the original charger, the problem happened after it was shipped and I put it in my pocket and it is healthy after five minutes I took it out it does not work
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Huh, try unplugging the AC adapter from socket and replug it.. if there is no reaction at all, maybe your phone is dead and you have to send it in for a warranty repair.. Tried both bottom and side-port?

Related

[Q] Phone Won't Turn On: Tried Replacement Battery

I had an issue with my phone before and basically put it down the battery being messed up. Then I got a new battery via Amazon and left that to charge. I woke up at 4am and saw it was still charging (orange light). I put that down to initial charge. Woke up at 9am and the phone is completely dead. It won't turn on at all. Can't get any signs of life from it. What is going on? HELP?!
CM 7.2 RC3
Is it possible the problem is down to the micro usb port and is there any way to confirm this?
You'll need an external charger to charge your battery to test the problem.
Also if it is the USB port its easy to fix. 6 screws to remove than you can buy a new port and install it yourself it attaches via ribbon cable.
sent from app
itsbeertimenow said:
You'll need an external charger to charge your battery to test the problem.
Also if it is the USB port its easy to fix. 6 screws to remove than you can buy a new port and install it yourself it attaches via ribbon cable.
sent from app
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Would you by any chance happen to know of the name/model of an external charger. A quick browse and all I seem to be able to find is portable ones.
I had a similar issue, does the back of the phone feel very hot when it's charching and being used?
With me, the mainboard was fried, and was pulling too high a voltage from the battery, which ruined it.
sabret00the said:
Would you by any chance happen to know of the name/model of an external charger. A quick browse and all I seem to be able to find is portable ones.
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Not too sure, your probably going to have to use eBay or a Chinese distribution cell phone site.
sent from app
Ichabond said:
I had a similar issue, does the back of the phone feel very hot when it's charching and being used?
With me, the mainboard was fried, and was pulling too high a voltage from the battery, which ruined it.
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Nope, not getting any heat or anything when charging for that matter. Other than the flashing orange light on occasion.
itsbeertimenow said:
Not too sure, your probably going to have to use eBay or a Chinese distribution cell phone site.
sent from app
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Thanks, have found a couple. Probably worth a try. I think I'll grab one. Probably S-On and attempt to send it off, if not, I'll just replace the micro USB port myself.

Help!!!!!! My note n7000 is writting battery Disconnected!!!!!

pls i recently shipped dis phone down to my side but after using it for few weeks it started writting battery disconnected
Somebody should help me
i urgently need a solution to my note n7000 saying battery disconnected whenever I plug in my charger.
ladokuntunji said:
i urgently need a solution to my note n7000 saying battery disconnected whenever I plug in my charger.
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Try cleaning the USB port
XxPixX said:
Try cleaning the USB port
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have done that but stil gives the same error
ladokuntunji said:
have done that but stil gives the same error
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Try a new charger.
ladokuntunji said:
pls i recently shipped dis phone down to my side but after using it for few weeks it started writting battery disconnected
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may be your battery is damage.
pods71 said:
may be your battery is damage.
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pls i change the battery and still having the same problem..
someone should help me on this matter...
the phone has been a paper bag since den
Nobody here can help you, get it to a repair shop and the guys there will know what to do. It's a hardware issue apparently, and a Samsung service center should be able to fix it.
Sent from my GT-N7000 using xda app-developers app
ladokuntunji said:
pls i recently shipped dis phone down to my side but after using it for few weeks it started writting battery disconnected
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Are you root and have you got a custom recovery installed?
If you are you might want to drain your battery, then charge it fully; to remove your battery stats (in CWM). That might help.
If its just your charger not charging your phone, that might indicate that youre charger isnt working, have you got another usb cable? try charging it while its connected to the pc to make sure the AC adapter itsself isnt broken.
Cheers.

I can't turn on my HTC !

Hi,
i just bought a HTC One M7 on Ebay. I am charging it since an hour but i can't turn it on he doesn't want.
I tried to press Power bouton and Volume - but nothing happened.
I need help
Lfc54 said:
Hi,
i just bought a HTC One M7 on Ebay. I am charging it since an hour but i can't turn it on he doesn't want.
I tried to press Power bouton and Volume - but nothing happened.
I need help
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Charge it for longer time. try different charger USB, if it doesn't work, return the item.
Lfc54 said:
Hi,
i just bought a HTC One M7 on Ebay. I am charging it since an hour but i can't turn it on he doesn't want.
I tried to press Power bouton and Volume - but nothing happened.
I need help
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do you get red light on the phone when charging.
laofan said:
Charge it for longer time. try different charger USB, if it doesn't work, return the item.
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I let him 7 hours this night, and nothing.
smokin901 said:
do you get red light on the phone when charging.
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No, i didn't get red light on the phone when charging
Lfc54 said:
I let him 7 hours this night, and nothing.
No, i didn't get red light on the phone when charging
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Have you tried another charger and have you checked to see if the charger is loose I.E the USB cable? Also it might be the phone, did you ask the seller on eBay about the battery?
StormyNight said:
Have you tried another charger and have you checked to see if the charger is loose I.E the USB cable? Also it might be the phone, did you ask the seller on eBay about the battery?
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I tried another charger, and nothing :/
I try now to connect my phone on USB to my PC but nothing too.
The seller said me that he don't know because the phone worked before he send me and he thinks that is the battery
Lfc54 said:
I tried another charger, and nothing :/
I try now to connect my phone on USB to my PC but nothing too.
The seller said me that he don't know because the phone worked before he send me and he thinks that is the battery
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You might be able to dispute the transaction because of this, the phone is definitely the problem. If you can't, I suppose send the phone to HTC.
StormyNight said:
You might be able to dispute the transaction because of this, the phone is definitely the problem. If you can't, I suppose send the phone to HTC.
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OKay thanks it's my last solution. The seller have to repay me the import charges that they was not included in the bid ?
Lfc54 said:
OKay thanks it's my last solution. The seller have to repay me the import charges that they was not included in the bid ?
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I'm not sure about that. In India, you have to pay postal charges, if the item is bought domestically over eBay.
I've had this happen before I had to open the phone, disconnect the power ribbon from the battery and reconnect it. It immediately started charging again
StormyNight said:
I'm not sure about that. In India, you have to pay postal charges, if the item is bought domestically over eBay.
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Thank you,I will ask to the seller, because i paid 64 USD to import it yesterday,64 USD for a PHONE THAT DOESN'T WORK !
Thank you
Unfathomable said:
I've had this happen before I had to open the phone, disconnect the power ribbon from the battery and reconnect it. It immediately started charging again
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Okay, but it's hard to open the phone ? I don't want to damage it, because if after i have to return it ...

Having issues suddenly with my droid turbo not responding after going dead

So I was using my phone and was running low on battery power. My ended up dying at like 5% as usual with my droid turbo. I was with my friend in his girlfriends car and plugged it into her cheap charger she picked up at a gas station or something. My phone registered the charger and then began the battery symbol like usual although it never got to the battery percentage, it just stayed as a gray battery symbol with the lightning bolt. After a while the phone screen went black and wouldn't respond to anything and figured that the charger just made the phone go dead and that I could plug it into a Verizon charger to make it work again. When I got home I plugged it in and nothing, no response at all not even the green light at the top of the phone. I plugged it into my computer and it shows up on device manager as QHSUSB_BULK. Now to be clear my phone was never rooted or had anything done to it. The phone was completely stock. I need help frantically because I need to get some media off of the phone if at all possible, whatever the cost. Not sure if just letting it charge for a while will help or not. Thanks for the help in advance.
If you plug it into your home charger it should turn on at least and show the battery symbol when charging and it should go up if you haven't tried it already. If it doesn't, sounds like some kind of charging issue.
BlueForce64 said:
If you plug it into your home charger it should turn on at least and show the battery symbol when charging and it should go up if you haven't tried it already. If it doesn't, sounds like some kind of charging issue.
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The phone doesnt respond at all to any commands. The green light doesn't even pop up as if thebphone was clear dead. Took it to Verizon they thought the battery might be fried which I guess would keep the phone from turning on.
That is entirely possible. When I buy after market chargers, I generally only buy anker stuff. I've never had a problem with their stuff. Get what you pay for. Not that you bought that but yeah.
BlueForce64 said:
That is entirely possible. When I buy after market chargers, I generally only buy anker stuff. I've never had a problem with their stuff. Get what you pay for. Not that you bought that but yeah.
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Yeah I definitely learned a lesson. Is there any way I can get the data off of it though? Would Motorola recover the data for me or is there some way? The data should all still be there considering there were no deletion processes. Of course maybe im wrong but I just hope I can get everything recovered.
It's possible if it will connect to your computer and you can read it but otherwise I'm not sure
Assuming the charging port is damaged you could try a wireless charger.
Sent from my XT1254 using Tapatalk
Well like I said the computer can read it, but thats all it can do. It recognizes it as being plugged in but cant do anything else.
dnwhome3 said:
Assuming the charging port is damaged you could try a wireless charger.
Sent from my XT1254 using Tapatalk
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Tyler2265 said:
Well like I said the computer can read it, but thats all it can do. It recognizes it as being plugged in but cant do anything else.
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If you try a Qi wireless charger, that would give it the chance to actually charge. Maybe some circuitry in the USB port is damaged and it's not receiving a charge. You actually have the phone, so you know better. But wouldn't hurt to go to a store and try putting it on a Qi charger for a few minutes as a test. When my phone is OFF and I put it on a Qi charger, it actually turns it on, boots the phone.
That is definitely a thing to try. If your computer can read it then you can easily save the files off the phone.
I'll have to give that QI a try. People st Verizon probably didn't even think of that.
How would I go about getting the data off of it though? The phone doesnt show up on computer just shows up in device manager under the code I wrote in the first post.
Tyler2265 said:
I'll have to give that QI a try. People st Verizon probably didn't even think of that.
How would I go about getting the data off of it though? The phone doesnt show up on computer just shows up in device manager under the code I wrote in the first post.
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One step at a time. If it will charge normally with Qi and boot, then it once booted it might show up as device on PC.
BlueForce64 said:
That is definitely a thing to try. If your computer can read it then you can easily save the files off the phone.
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I tried the QI charger and it did not work. Thr light on the Verizon pad flashed red. Thr battery has got to be fried. So im not exactly sure what to do next.
Well, you can always get a new one through insurance or through swappa. I get that it's the stuff you want to save though. Might not be able to if your computer can't see it as a SD card unfortunately.
BlueForce64 said:
Well, you can always get a new one through insurance or through swappa. I get that it's the stuff you want to save though. Might not be able to if your computer can't see it as a SD card unfortunately.
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Well the way I look at it there's always other phones but not memories. So if worse comes to worse I'll just tear the phone apart and find the internal storage.
Tyler2265 said:
I tried the QI charger and it did not work. Thr light on the Verizon pad flashed red. Thr battery has got to be fried. So im not exactly sure what to do next.
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Tyler2265 said:
Well the way I look at it there's always other phones but not memories. So if worse comes to worse I'll just tear the phone apart and find the internal storage.
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Very sorry you couldn't resuscitate your phone. Hope you can save your data.
ChazzMatt said:
Very sorry you couldn't resuscitate your phone. Hope you can save your data.
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So there's no way you guys can think of to get this data off? I could use all the help I can get
Even if you tore yours apart and found the memory chip, it's soldered onto the board. I know because I've opened my turbo to do repairs and it's not hard but not easy. Maybe, just maybe, if you had the sophisticated equipment you could apply the proper voltage to be able to read the card, assuming you could find the + and - pins on it and then also the transmit pins on it and solder yourself a usb cable to direct connect to it to the computer, that might work but would be extremely complicated. I'm a professional electronics technician and I test, build, and repair boards but not phones. I do surface mount work though. Anyways, got off topic. So unless you got that going for you, I don't see it happening.
One last thought, do you have Motorola drivers installed on your PC? Could help. Don't know.
Tyler2265 said:
So there's no way you guys can think of to get this data off? I could use all the help I can get
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There are youtube guides out there on how to replace the battery in this phone. It's not easy, but it's probably easier than finding the storage chip and figuring out a way to build a new physical interface to access it. New battery = resurrected phone = get your data back. Maybe.
https://youtu.be/VHFkTgjWzOo
Yeah that's also probably a lot easier than all that. The battery isn't too hard to replace. I totally over thought that.

Wont boot up?

Hi guys,
I'm having issues with my Mi mix where it just shut down by its self and will no longer boot up anymore, it will load the Mix logo for a few seconds (after the initial Mi one) before shutting down. I can access the recovery, and have tried flashing a new rom, as well as fastbooted the original rom on. Is there any way to fix this?
Also, when plugging in the charge cable it will show charging, but stuck on 67%, it doesnt go above that with overnight charging.
Cheers,
Sumperium said:
Hi guys,
I'm having issues with my Mi mix where it just shut down by its self and will no longer boot up anymore, it will load the Mix logo for a few seconds (after the initial Mi one) before shutting down. I can access the recovery, and have tried flashing a new rom, as well as fastbooted the original rom on. Is there any way to fix this?
Also, when plugging in the charge cable it will show charging, but stuck on 67%, it doesnt go above that with overnight charging.
Cheers,
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Well maybe unplugging battery for a while may sort it, watch a teardown before attempting, I suspect the battery is actually flat and needs charging but it's stuck in some weird situation. You didn't say wether it was rooted with TWRP.
james1089 said:
Well maybe unplugging battery for a while may sort it, watch a teardown before attempting, I suspect the battery is actually flat and needs charging but it's stuck in some weird situation. You didn't say wether it was rooted with TWRP.
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Thanks for the reply, I've unplugged it and tried rebooting, which it still wouldnt do. I have ordered a replacement battery just in case. And yeah it was rooted with TWRP running EpicRom when the shut down occured.
Cheers,
Sumperium said:
Thanks for the reply, I've unplugged it and tried rebooting, which it still wouldnt do. I have ordered a replacement battery just in case. And yeah it was rooted with TWRP running EpicRom when the shut down occured.
Cheers,
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Did it still say same percentage
james1089 said:
Did it still say same percentage
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its now stuck on 50% haha. hoping the battery replacement will do the trick
Sumperium said:
its now stuck on 50% haha. hoping the battery replacement will do the trick
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Leave it overnight unplugged, them replacement batteries are ****e, that's all of them, it could be a motherboard fault, not sounding like battery problem
james1089 said:
Leave it overnight unplugged, them replacement batteries are ****e, that's all of them, it could be a motherboard fault, not sounding like battery problem
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Alright, I'll leave it unplugged tonight and will report back in the morning. Really hoping its not the motherboard though.
Cheers
james1089 said:
Leave it overnight unplugged, them replacement batteries are ****e, that's all of them, it could be a motherboard fault, not sounding like battery problem
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I've unplugged it and left it over night, and upon replugging it back in, it wont power on at all, no recovery or the bootloader.
Sumperium said:
I've unplugged it and left it over night, and upon replugging it back in, it wont power on at all, no recovery or the bootloader.
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Leave it charging for 12 hours, it does sound like the battery was flat and giving false reading, hopefully leaving it on charge overnight will bring it back to life.
Which replacement battery have you purchased. You sure you connected the battery correctly
james1089 said:
Leave it charging for 12 hours, it does sound like the battery was flat and giving false reading, hopefully leaving it on charge overnight will bring it back to life.
Which replacement battery have you purchased. You sure you connected the battery correctly
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Wow, it came back to life. I purchased one from aliexpress with some decent reviews. but it seems to run fine on the original at the moment. Thank you very much man!
Sumperium said:
Wow, it came back to life. I purchased one from aliexpress with some decent reviews. but it seems to run fine on the original at the moment. Thank you very much man!
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Yea don't use that replacement 1 the connector is slightly different and chews the motherboard connection up
james1089 said:
Yea don't use that replacement 1 the connector is slightly different and chews the motherboard connection up
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Okay will do. Thanks for you help man.

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