I have a Pixel 4 XL, and a couple weeks ago after a reboot, all the sensors stopped working. Light, proximity, accelerometer, etc. I've read about the sensor folder in the partition (I think) folder, but it's all related to the 3/3 XL. Is this is a problem with the 4 xl also? Rebooting does nothing, safe mode does nothing. I suppose a factory reset would be the next thing to try. I haven't rooted or even unlocked the boot loader on my phone.
Thanks for any info anyone can provide.
Ethan
uteehunt said:
I have a Pixel 4 XL, and a couple weeks ago after a reboot, all the sensors stopped working. Light, proximity, accelerometer, etc. I've read about the sensor folder in the partition (I think) folder, but it's all related to the 3/3 XL. Is this is a problem with the 4 xl also? Rebooting does nothing, safe mode does nothing. I suppose a factory reset would be the next thing to try. I haven't rooted or even unlocked the boot loader on my phone.
Thanks for any info anyone can provide.
Ethan
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Click to collapse
Hey! Did you ever find a resolution for this? I'm having a very similar problem over here as well.
Related
Hello..
Really hope someone can help me, as I'm starting to loose my patience
So whenever I take a picture ( have tried with Google Camera, snap camera + open camera) the images get rotates 90 or 180 degrees.
I have tried on 3 roms (stock + root) Sinlessrom (based on google) and a AOSP rom. All same result.
It just suddently started appening like 1 week ago, I did not flash anything, so maybe google updated something through the playstore?
Anyway, REALLY hoping for som help.
Nexus 6 international version.
This happened to me also, it is a Hardware Defect. Your gyroscope in your phone is broken, and your phone's warranty will allow you to get a free replacement.
slickromeo said:
This happened to me also, it is a Hardware Defect. Your gyroscope in your phone is broken, and your phone's warranty will allow you to get a free replacement.
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Damn, is this really the only possible solution?
The weird thing is, whenever I reset my device it works for maybe 5 mins undtil all updates are downloaded, then its wrong again. Same if I downgrade google camera from 2.5.x to 2.4.x it then works for like 10 mins. No idea what is going on
Recently I noticed that, while on call, my phones screen not turning off and on, my screen does'nt adjust the brightness levels automatically, my camera app is so slow to start, so I downloaded sensor apps to check sensors, i was shocked to see, none of the sensors are working in that app. Things like gyroscope, gravity, magnet, light, proximity. Nothing is reflected in the app.. What is happening? And how do i get them to be working?
i was running pure nexus rom, then i flashed beanstalk, but failed to install as phone goes in bootloop, so i flashed back pure nexus and realised, none of the sensor is working, i tried everything...flashed to stock several times, but failed to get sensors work again.
anyone else getting the same problem ?
Please guys help me out to get my phones sensors to work again.
Did you use only one app or several? It may be an issue with kernel, maybe a clean flash can solve problem?(if you did not already)
Btw i checked "sensor test" app and it seems everything is working with brand and model name is sensors. I have stock ROM(marshmallow) with hellscore kernel.
Clean flash another ROM. If that doesn't work, backup your data and fastboot flash a factory image to return to absolute bone stock. If it's still not working it's a hardware issue and hopefully you can RMA if within the warranty period.
I gave my nexus 6 to moto service.... They saying.... Display n touch need to replace in order to work sensors..... I can't understand how display n touch linked with sensors....????
Sent from my Nexus 6P using Tapatalk
Hello i have issue with Le2 x522.
Phone seems to have wrong working sensors.
For now its LSM6DS3 - Its accelerometer and gyroscope
In accelerometer menu X axis seems to be reversed so when i rotate phone on one side screen gets rotated in oposite.
Also orientation sensor looks pretty off.
I have tried google maps trick, also tired MIUI9 diagnostic menu calibration but it didn't work(punched phone few times in area of camera too).
Ended up with reflashing SmallEUI by Auriel(stock kernel) and still its not working.
Any ideas how to solve that issue?
Kiciuk said:
Hello i have issue with Le2 x522.
Phone seems to have wrong working sensors.
For now its LSM6DS3 - Its accelerometer and gyroscope
In accelerometer menu X axis seems to be reversed so when i rotate phone on one side screen gets rotated in oposite.
Also orientation sensor looks pretty off.
I have tried google maps trick, also tired MIUI9 diagnostic menu calibration but it didn't work(punched phone few times in area of camera too).
Ended up with reflashing SmallEUI by Auriel(stock kernel) and still its not working.
Any ideas how to solve that issue?
Click to expand...
Click to collapse
I'm not sure about this method:
in miui 9 thread for le 2 by sagarmakhar, in the 2nd post, it was about volte, but involved a thing about sensors. according to him, wipe persist from his recovery, then flash stock rom and then copy the 'sensors-settings' into /persist/sensors/ (I don't remember the folder now, please refer to that post) and reboot....May work, i don't think that it can brick your device but try at your own risk:fingers-crossed: Good luck
Hi everyone,
Almost all sensors stoped working after few days on my brand new Pixel 5 :
Failing sensors :
- Proximity sensor
- Accelerometer
- Gyroscope
- Compas
And maybe others I don't know of...
Fingerprint & cameras are still working.
I've contacted Google support, and they advise me to clean my screen :-/
I'll try a factory reset today before asking for a replacement unit, but my hope is low...
Anyone facing the same issue ?
Any advise ?
Edit :
After a factory reset : same situation
Same here. Had phone for about ten days. All seemed to work. Then thinks went weird over several days. First thing I noticed when going to hang up a call I was no longer presented with phone dialler screen. During calls phone was also spontaneously switching to handsfree. I suspect this was wall tilt related. Then camera images were in incorrect orientation. Google photos not longer rotating images and so on. Installed a sensor app and it reported gyroscope as missing. Clean booted - no change. Factory Reset and still no change. Arranged for an exchange with Google. While waiting for that to pan out, after about a day the gyroscope has come back to life. Although presently reporting no compass. Doe the P5 have a compass?
Anyhow given it working again now I am wondering if some power saving activity is killing the Gyroscope? Waht was the out come with your sensor failure. Did they recover or did you need to exchange?
logger said:
Doe the P5 have a compass?
Anyhow given it working again now I am wondering if some power saving activity is killing the Gyroscope? Waht was the out come with your sensor failure. Did they recover or did you need to exchange?
Click to expand...
Click to collapse
I tried a random app from the store : Sensor Test with my bad unit and it reported 0 sensor !
I've exchanged my P5 and now the same app reports 30 sensors.
While waiting for the exchange , mine never came back to life : can't rotate, screen stayed on during calls (and auto brightness not working), compass was not working in Maps...
Also on the faulty unit I noticed that the OTA update tooks ages (30 minutes or so, for a ~30MB update). On the new unit, the same uptate took just a normal reboot time.
Thankyou for the update.
While mine has a working gyroscope (at the moment) the proximity sensor is still borked and the screen stays on during calls. I just installed the Sensor Test app and it says I have 16 sensors!
30 for me
Sent from my Pixel 5 using Tapatalk
30 sensors also for me.
Oh my god yes exactly this happened to my phone since yesterday. No auto rotation, no auto brightness, no tap2wake.
I have to send mine back, I hate it. Sensor app does not recognize a single sensor. Factory reset didn't help either
When rebooting like 10 times it changes between 0, 1 and 16 sensors.
I factory reset my phone again and that made it worse. Has gone from 16 to 0 on Sensors Test!
Has lost screen rotation again.
logger said:
I factory reset my phone again and that made it worse. Has gone from 16 to 0 on Sensors Test!
Has lost screen rotation again.
Click to expand...
Click to collapse
At this point, you should contact Google Support and ask for an exchange.
Like my old one, I doubt this is a software issue...
I hope my new one does not have this flaw.... but this definitely hurt my confidence in P5 devices....
Sounds like issue with corrupt persist partition caused by update gone wrong.
dannejanne said:
Sounds like issue with corrupt persist partition caused by update gone wrong.
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Click to collapse
Indeed ! I didn't know about this.
But it seems that the solution is to root the device, and this void the warranty (Google asked me if it was rooted before the exchange).
Weird. It did not happen to mine right after an update, more like 20 days later. Btw Google did not ask me if I rooted the device, which I haven't, but I did unlock the Bootloader for a short period of time to use the android flash tool from Google.
I'm not very familiar with partitions on android but all I can say is that a newly flashed stock firmware from Google itself did not help me
All my sensors work according to that app - it shows 30 sensors every time I launch it - except the proximity sensor sometimes does not actually work right. I was noticing an issue because KinScreen would think my proximity sensor was covered and would turn the screen off because the proximity sensor looked to be covered when it was not, even though the app should have kept the screen on. I downloaded multiple sensor testing apps and the proximity sensor works most of the time but sometimes it does not. Weird. Not sure if I should exchange the phone, I got this with AT&T.
AlEsC said:
At this point, you should contact Google Support and ask for an exchange.
Like my old one, I doubt this is a software issue...
I hope my new one does not have this flaw.... but this definitely hurt my confidence in P5 devices....
Click to expand...
Click to collapse
Took a couple of weeks, but I now have a replacement unit. 30 sensors showing and all working properly now. I took it for granted how reliant these devices are on having sensors working for basic things like the phone to work properly. Glad I found this thread and was able to get it sorted out. thanks for the help.
I had to get a replacement PIxel 5 through AT&T for the broken proximity sensor. This one works fine.
Couple of weeks?
I got a new device within 4 days where 3 days were for shipping
Just out of curiosity, am I the only one Google asked if I have rooted my device before sending it back ?
They asked me 5 questions for the warranty (I live in France/EU btw):
- Has the device been impacted, or is the screen damaged?
- Has the device come into contact with liquid?
- Has the device been in contact with a heat source?
- Has the device been rooted?
- Has the device been repaired by unauthorized personnel?
AlEsC said:
Just out of curiosity, am I the only one Google asked if I have rooted my device before sending it back ?
They asked me 5 questions for the warranty (I live in France/EU btw):
- Has the device been impacted, or is the screen damaged?
- Has the device come into contact with liquid?
- Has the device been in contact with a heat source?
- Has the device been rooted?
- Has the device been repaired by unauthorized personnel?
Click to expand...
Click to collapse
I started an RMA process on their website and no I'm not 100% sure about the other stuff but I'm sure they didn't ask if I was rooted.
Germany
I see where Google announced that a fix in the December update could possibly fix the sensor issue for some. I'm guessing you guys got the update and it didn't work huh.
idk I got a new device in december
Hello
I bought Asus Rog 3 (android 12) after replacing the screen. He has this problem:
- Only the front camera works, when I try to switch to the rear camera, the camera freezes for a moment and switches back to the front camera.
However, if I turn on the google camera in the options, the rear camera works normally.
- Doesn't read fingerprints. Scanner turns on but does not scan any lines.
I thought android 12 broke and I uploaded android 11 from Asus and it's the same. After a while, it updated itself again to android 12.
I have no idea how the fault could be.
Anyone have any advice on this problem?
Are you sure the device re-assembled properly? I've replaced the display in my ROG 3 before, all worked out very smoothly. Nothing special involved beyond making sure motherboard, fingerprint reader, cameras and everything else are all connected back together correctly...
Andrologic said:
Are you sure the device re-assembled properly? I've replaced the display in my ROG 3 before, all worked out very smoothly. Nothing special involved beyond making sure motherboard, fingerprint reader, cameras and everything else are all connected back together correctly...
Click to expand...
Click to collapse
Thanks for the answer.
I was also wondering about it, to be honest, but since the rear camera works in the "google camera" mode and the white line scanner also, but it does not scan the line, the problem is probably in the software.
In fastbootd mode it displays something like this, I do not know if it is correct because it is my first Rog 3
I don't want to open it while it's possible. Therefore, I am asking if any of my honorable colleagues had this or a similar problem.
IrCio36 said:
Thanks for the answer.
I was also wondering about it, to be honest, but since the rear camera works in the "google camera" mode and the white line scanner also, but it does not scan the line, the problem is probably in the software.
In fastbootd mode it displays something like this, I do not know if it is correct because it is my first Rog 3
I don't want to open it while it's possible. Therefore, I am asking if any of my honorable colleagues had this or a similar problem.
Click to expand...
Click to collapse
The screenshot doesn't tell much. However, you won't be able to RAW flash this device from there. Check that your have correct Fastboot access from the bootloader (without navigating to above). Then do a RAW flash to one of the A10 or A11 versions that works.
Andrologic said:
The screenshot doesn't tell much. However, you won't be able to RAW flash this device from there. Check that your have correct Fastboot access from the bootloader (without navigating to above). Then do a RAW flash to one of the A10 or A11 versions that works.
Click to expand...
Click to collapse
Why should I flash in RAW format? What will this change?
Menu, które wkleiłem, to podmenu fastboot.
I downgraded the software from the Asus website to:
- Android 10 (front / rear camera is working properly, fingerprint scanner is not working)
- Android 11 (rear camera not working, fingerprint scanner not working)
- Android 12 (rear camera not working, fingerprint scanner not working)
I don't know where the problem is. I have already written to Asus about this. We'll see what they write back.
I checked the phone's serial numbers on the Asus website and everything is correct.
The phone was not unlocked and rooted. FOTA is working properly.
Just got the latest version dated 01.08.2022
The problem remained.
Hello
As I wrote above.
Asus spoke very quickly. The phone was sent to service in RMA mode. I don't know what they did, but very fast and everything works as it is supposed to.
I contacted the previous owner and it turned out that the screen was replaced on the Asus service. Guarantee until the end of October
And I was so tempted to open it
It's good that I did not do it because it is a little 16/512GB baby girl
Topic to be closed.
Regards
IrCio36 said:
Hello
As I wrote above.
Asus spoke very quickly. The phone was sent to service in RMA mode. I don't know what they did, but very fast and everything works as it is supposed to.
I contacted the previous owner and it turned out that the screen was replaced on the Asus service. Guarantee until the end of October
And I was so tempted to open it
It's good that I did not do it because it is a little 16/512GB baby girl
Topic to be closed.
Regards
Click to expand...
Click to collapse
I am having similar issue my fingerprint was not working after screen replacement but now after few months my front came stopped working it was working three days back on android 10 and 11 i updated firmware from 10 to 11 to 12 and than degraded from 12 to 11 to 10 but issue still exists my front came and whatsapp video call not working back came is working but when i try to switch to front it freezes and screen turns black until cache clears