Related
Hey guys,
So randomly my phone decided to just turn off (it was just idle on the home screen) and when I booted it back up it was in the Fastboot Menu.
I've tried reboot and even factory reset but neither work they just bring the phone right back to this when I turn it on anyone got any tips for me I'm hoping there's a really simple solution I have naively overlooked.
The screen says
***LOCKED*****
***Security Warning*******
VIVO PVT SHIP S-ON RL
HBOOT-2.03.0000
RADIO-3831.19.00.19_M
eMMC-boot
A few months back I used a RUU to manually update to ICS and everything went fine and I had been running it fine for a long time so I'm not sure if that impacted on this in any way at all.
Anyway since this happened I've tried the old turning it off and on, battery out for an hour, sim out/sd out etc
Also the following:
I've tried running the RUU again but I get error 170 as it gets stuck at "waiting for bootloader" after it reboots the phone at the start of the process
(Tried in all my USB ports, reinstalling drivers/HTC Sync, using original cable)
I tried flashing from my SD card, it reads the zip and asks would you like to update but after I click yes it goes for a few seconds and then says "Partition Update Failed" and prompts me to reboot. (Tried multiple sd's)
I tried to unlock the phone using the HTCDev unlock, however once I get my token and use it to get to the unlock screen on the phone I am unable to select yes my phone simply does not acknowledge the option when I press the power button it instead vibrates a few times and then inevitably I end up selecting the No option after much frustration.
I should probably mention that fastboot lists my device under devices but adb does not.
I would have tried making a goldcard but I currently cannot obtain my CID through adb nor by using readcid.exe with my laptop card reader.
So if anyone could help me out that would be much appreciated as I don't have a warranty on this or anything and HTC support were of exceedingly little help.
Nick960 said:
Hey guys,
So randomly my phone decided to just turn off (it was just idle on the home screen) and when I booted it back up it was in the Fastboot Menu.
I've tried reboot and even factory reset but neither work they just bring the phone right back to this when I turn it on anyone got any tips for me I'm hoping there's a really simple solution I have naively overlooked.
The screen says
***LOCKED*****
***Security Warning*******
VIVO PVT SHIP S-ON RL
HBOOT-2.03.0000
RADIO-3831.19.00.19_M
eMMC-boot
A few months back I used a RUU to manually update to ICS and everything went fine and I had been running it fine for a long time so I'm not sure if that impacted on this in any way at all.
Anyway since this happened I've tried the old turning it off and on, battery out for an hour, sim out/sd out etc
Also the following:
I've tried running the RUU again but I get error 170 as it gets stuck at "waiting for bootloader" after it reboots the phone at the start of the process
(Tried in all my USB ports, reinstalling drivers/HTC Sync, using original cable)
I tried flashing from my SD card, it reads the zip and asks would you like to update but after I click yes it goes for a few seconds and then says "Partition Update Failed" and prompts me to reboot. (Tried multiple sd's)
I tried to unlock the phone using the HTCDev unlock, however once I get my token and use it to get to the unlock screen on the phone I am unable to select yes my phone simply does not acknowledge the option when I press the power button it instead vibrates a few times and then inevitably I end up selecting the No option after much frustration.
I should probably mention that fastboot lists my device under devices but adb does not.
I would have tried making a goldcard but I currently cannot obtain my CID through adb nor by using readcid.exe with my laptop card reader.
So if anyone could help me out that would be much appreciated as I don't have a warranty on this or anything and HTC support were of exceedingly little help.
Click to expand...
Click to collapse
Try to use search.
For example in this thread were this:
Originally Posted by Addiso View Post
Did you get the HTC token again that you used to unlock the first time? If not, not go back into htcdev.com and follow all of directions. After you have it all in fastboot type in
Fastboot flash unlocktoken unlock_code.bin
http://forum.xda-developers.com/showthread.php?t=2236527
egorlins said:
Try to use search.
For example in this thread were this:
Originally Posted by Addiso View Post
Did you get the HTC token again that you used to unlock the first time? If not, not go back into htcdev.com and follow all of directions. After you have it all in fastboot type in
Fastboot flash unlocktoken unlock_code.bin
http://forum.xda-developers.com/showthread.php?t=2236527
Click to expand...
Click to collapse
Yeah I had a look at that before, I hadn't unlocked my phone before with htcdev but even then when I did try I was able to get my token and run the command and everything perfectly fine and even it takes me to the "Would you like to unlock your phone?" screen on my phone but I am unable to select the yes option and complete the final step which is the frustrating part.
Nick960 said:
Hey guys,
So randomly my phone decided to just turn off (it was just idle on the home screen) and when I booted it back up it was in the Fastboot Menu.
I've tried reboot and even factory reset but neither work they just bring the phone right back to this when I turn it on anyone got any tips for me I'm hoping there's a really simple solution I have naively overlooked.
The screen says
***LOCKED*****
***Security Warning*******
VIVO PVT SHIP S-ON RL
HBOOT-2.03.0000
RADIO-3831.19.00.19_M
eMMC-boot
A few months back I used a RUU to manually update to ICS and everything went fine and I had been running it fine for a long time so I'm not sure if that impacted on this in any way at all.
Anyway since this happened I've tried the old turning it off and on, battery out for an hour, sim out/sd out etc
Also the following:
I've tried running the RUU again but I get error 170 as it gets stuck at "waiting for bootloader" after it reboots the phone at the start of the process
(Tried in all my USB ports, reinstalling drivers/HTC Sync, using original cable)
I tried flashing from my SD card, it reads the zip and asks would you like to update but after I click yes it goes for a few seconds and then says "Partition Update Failed" and prompts me to reboot. (Tried multiple sd's)
I tried to unlock the phone using the HTCDev unlock, however once I get my token and use it to get to the unlock screen on the phone I am unable to select yes my phone simply does not acknowledge the option when I press the power button it instead vibrates a few times and then inevitably I end up selecting the No option after much frustration.
I should probably mention that fastboot lists my device under devices but adb does not.
I would have tried making a goldcard but I currently cannot obtain my CID through adb nor by using readcid.exe with my laptop card reader.
So if anyone could help me out that would be much appreciated as I don't have a warranty on this or anything and HTC support were of exceedingly little help.
Click to expand...
Click to collapse
U will need to Downgrade your device from ICS to GB or anything else ...At times it can be Windows 8 ,8.1 issue also ...The driver are still messed up search the forum u will find working way to get driver's work ..Error(170) which means your phone is blank to flash image to boot from or Os for starters..Can u boot in bootloader (Y) then simply working your way via CMD (windows 7 if u can access). It says RELOCKED on your device(Security warning can you paste a screen snap) .
1:- Flash a recovery(if yes skip this)
2:- boot into boot bloader (install any rom via recovery)
3:- flash boot.img manually (fastboot flash boot boot.img)
If it does not work REunlock ur device via htcdev.com
If you were trying to downgrade is HBoot Version (the same issue might happen)
Take stuff's real slow (make sure u do have correct driver installed on your pc )
As the topic says, the phone was bought on ebay-Germany and when received, I found out that the phone was tampered with previously. Seller does not respond to my mail or willing to pay back. The phone is only 1month old with receipt.
So, decided to seek help here. I will appreciate any help to get this fone work. This is what I can say about the phone;
- When I press on the power, it boots directly into Team Win Recovery project V2.6.3.3. I tried to reboot it takes me into further steps that finally switch off the phone. All attempts to actually boot the phone yield no result.
- Again in Recovery, I tried to restore backup (if ever the was any) and it show successfully restore. But on reboot it then shows “no OS installed!”
- I tried connecting on my pc and the phone driver installation failed several time on all usb port on my laptop (I have only one pc, with win8 – my laptop). I decided to uninstalled the htc software and driver I used for my HTC 1X, then reinstalled again. Still the phone could not be recognized.
- On pressing power and vol., the following can be seen including IMEI (from show barcode);
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.62.401.1
eMMC-boot 2048MB
Oct 17 2013, 23:06:14.0
This is all the informations I can provide as of now, since connection with pc has not been successful. I wonder how to get the Token ID if successful connection with pc occurs.
Please help me any way you can. Thank you and Happy new year
htcstone36 said:
As the topic says, the phone was bought on ebay-Germany and when received, I found out that the phone was tampered with previously. Seller does not respond to my mail or willing to pay back. The phone is only 1month old with receipt.
So, decided to seek help here. I will appreciate any help to get this fone work. This is what I can say about the phone;
- When I press on the power, it boots directly into Team Win Recovery project V2.6.3.3. I tried to reboot it takes me into further steps that finally switch off the phone. All attempts to actually boot the phone yield no result.
- Again in Recovery, I tried to restore backup (if ever the was any) and it show successfully restore. But on reboot it then shows “no OS installed!”
- I tried connecting on my pc and the phone driver installation failed several time on all usb port on my laptop (I have only one pc, with win8 – my laptop). I decided to uninstalled the htc software and driver I used for my HTC 1X, then reinstalled again. Still the phone could not be recognized.
- On pressing power and vol., the following can be seen including IMEI (from show barcode);
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.62.401.1
eMMC-boot 2048MB
Oct 17 2013, 23:06:14.0
This is all the informations I can provide as of now, since connection with pc has not been successful. I wonder how to get the Token ID if successful connection with pc occurs.
Please help me any way you can. Thank you and Happy new year
Click to expand...
Click to collapse
you don't need to get the Token ID, your Bootloader says UNLOCKED
You should be able to use ADB commands trough TWRP recovery and you should also be able to mount your sd card via TWRP
Go to this link: http://www.htc1guru.com/downloads/stock-rom-downloads/ and watch the video guide.
download your guru reset for your version (3.62.401.1) here: http://www.htc1guru.com/dld/guru_reset_m7_3-62-401-1-zip/
connect your phone to pc and boot in twrp recovery
mount your sd card
push the .zip file to your sd card
install the zip and reset your phone like in the video guide
are you using windows 8.1 or 8.0 bcause 8.1 have issue with fastboot drivers. Better to do all of this procedure on a win 8.0 or 7 pc.
Looks to me like no ROM on Phone
Hi and happy new year to you too....
After from what I read here it looks to me like there is no Rom installed on the phone.
The phone seems to be wiped therefore boots into recovery on Power On.
Can you access all features of Team Win recovery?
If yes try this:
You will need an OTG cable and a USB Storage for this!!!
Download a Custom Rom, I recommend SD Eragon v21
Put Rom onto your USB Storage plug USB Storage into OTG Cable and Cable into Phone.
Boot into Team Win Recovery
Select "Wipe"
Select "Format Data" type "yes" to continue
Making sure that we format the Phone properly again.
Go Back to Recovery Menu and select "Mount"
Tick "USB-OTG"
Go Back
Select "Install"
Find "usb-otg" on the list; if you cant see it select (Up a Level)
If you have found usb-otg select it and you will see Eragon21 Rom
Swipe to install and follow the prompts.
Once successfully installed reboot phone and hopefully it should work
Let us know how u r going
htcstone36 said:
As the topic says, the phone was bought on ebay-Germany and when received, I found out that the phone was tampered with previously. Seller does not respond to my mail or willing to pay back. The phone is only 1month old with receipt.
So, decided to seek help here. I will appreciate any help to get this fone work. This is what I can say about the phone;
- When I press on the power, it boots directly into Team Win Recovery project V2.6.3.3. I tried to reboot it takes me into further steps that finally switch off the phone. All attempts to actually boot the phone yield no result.
- Again in Recovery, I tried to restore backup (if ever the was any) and it show successfully restore. But on reboot it then shows “no OS installed!”
- I tried connecting on my pc and the phone driver installation failed several time on all usb port on my laptop (I have only one pc, with win8 – my laptop). I decided to uninstalled the htc software and driver I used for my HTC 1X, then reinstalled again. Still the phone could not be recognized.
- On pressing power and vol., the following can be seen including IMEI (from show barcode);
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.62.401.1
eMMC-boot 2048MB
Oct 17 2013, 23:06:14.0
This is all the informations I can provide as of now, since connection with pc has not been successful. I wonder how to get the Token ID if successful connection with pc occurs.
Please help me any way you can. Thank you and Happy new year
Click to expand...
Click to collapse
MotoXoom said:
Hi and happy new year to you too....
After from what I read here it looks to me like there is no Rom installed on the phone.
The phone seems to be wiped therefore boots into recovery on Power On.
Can you access all features of Team Win recovery?
If yes try this:
You will need an OTG cable and a USB Storage for this!!!
Download a Custom Rom, I recommend SD Eragon v21
Put Rom onto your USB Storage plug USB Storage into OTG Cable and Cable into Phone.
Boot into Team Win Recovery
Select "Wipe"
Select "Format Data" type "yes" to continue
Making sure that we format the Phone properly again.
Go Back to Recovery Menu and select "Mount"
Tick "USB-OTG"
Go Back
Select "Install"
Find "usb-otg" on the list; if you cant see it select (Up a Level)
If you have found usb-otg select it and you will see Eragon21 Rom
Swipe to install and follow the prompts.
Once successfully installed reboot phone and hopefully it should work
Let us know how u r going
Click to expand...
Click to collapse
Hello there, i have a very similar problem on my side: http://forum.xda-developers.com/showthread.php?t=2595552
I get to go back to TWRP Recovery who asks me a password everytime. I'm looking forward to get a OTG Cable to try all you told here. But without the password will I be able to do anything?
When TWRP asks you for password try to hit "cancel" and see what happens.
Are you able to get into Recovery once you hit cancel?
Yeeshak said:
Hello there, i have a very similar problem on my side: http://forum.xda-developers.com/showthread.php?t=2595552
I get to go back to TWRP Recovery who asks me a password everytime. I'm looking forward to get a OTG Cable to try all you told here. But without the password will I be able to do anything?
Click to expand...
Click to collapse
MotoXoom said:
When TWRP asks you for password try to hit "cancel" and see what happens.
Are you able to get into Recovery once you hit cancel?
Click to expand...
Click to collapse
Yep I'm, just missing the OTG Cable to install a ROM now
Then you should be all good to go
Yeeshak said:
Yep I'm, just missing the OTG Cable to install a ROM now
Click to expand...
Click to collapse
Thank you very much for the prompt reply to my post. I will be going out soon to get the OTG cable, then try if it works. Will post the result thereafter.
Meanwhile, I will first try the first solution with Guru Reset. Once again thank you.
QUOTE=MotoXoom;49071630]Hi and happy new year to you too....
After from what I read here it looks to me like there is no Rom installed on the phone.
The phone seems to be wiped therefore boots into recovery on Power On.
Can you access all features of Team Win recovery?
If yes try this:
You will need an OTG cable and a USB Storage for this!!!
Download a Custom Rom, I recommend SD Eragon v21
Put Rom onto your USB Storage plug USB Storage into OTG Cable and Cable into Phone.
Boot into Team Win Recovery
Select "Wipe"
Select "Format Data" type "yes" to continue
Making sure that we format the Phone properly again.
Go Back to Recovery Menu and select "Mount"
Tick "USB-OTG"
Go Back
Select "Install"
Find "usb-otg" on the list; if you cant see it select (Up a Level)
If you have found usb-otg select it and you will see Eragon21 Rom
Swipe to install and follow the prompts.
Once successfully installed reboot phone and hopefully it should work
Let us know how u r going [/QUOTE]
i got stuck 2 days ago, i used hansons toolkit in fastboot, and flashed stock recovery, relocked bootloader, and ran the RUU.. all fixed up...
then i unlocked the bootloader.. u might need to go htc dev to get the unlock bootloader
Hi,
I too am having a similar problem but my phone is frozen on the htc logo I can't turn it off i have to wait till it's dead, I can't enter recovery mode plus my laptop won't find the phone when it's connected.
I'm in a rite mess, I just formatted everything before I gave it to my son now I've ruined it for him
Finally, I am happy to announce the result of the solutions provide by Alray and MotoXoom.
First and foremost, my phone has been saved! This is thanks to Alray's Guru reset method proposed in post 2 and MotoXoom for the idea of using a OTG cable mentioned in post 3.
For those who may be facing a similar issue, this is what I did;
The Guru Reset method is very easy if the instruction on the video is follows keenly. Since my pc could not find my phone, I when on to buy an OTG flash drive from Conrad Berlin, also available on ebay.
Initially the flash was not recognised, I then formatted with fat32 and plung-in again to the phone. Voila! it worked. First of all hit on mount and click on usb otg , then click back and hit on install. The rest of the instruction can then be seen on the video on post 2 from Alray.
It is also worth mentioning that at the end of the installation Team win recovery should be reinstall as was deleted be the Guru reset software.
However, I still need further help on how to remove the “ Tampered” on the bootloader screen as well as how to get S-Off. I do not know how to go about this, since I do not have the Token-ID. Is the Token ID not necessary for this? I will appreciate further help. Once again thank you Alray.
N.B.: I still find it difficult to quote a post directly, how is this done?
Since over an hour I am not allow to post anymore and decided to edit the previous message in order to post a message.
I also do not understand this message " To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!"
Worst case scenario: flash a RUU (of course one from the phone's region)
RUU will reinstall the whole phone's original rom but you will lose root (you will reroot it later)
htcstone36 said:
Hi alray, I am using win 8.0.
I'm actually trying to use the solution you provided, but then, I am still face with some difficulties. I can't push the zip file into my phone directly without a OTG cable. Only possible with ADB Sideload, which is taking a little longer (over an hour and still on 35%)? Am I doing something wrong?
Moreover, I will like to know how to get the "Tampered“off the screen and change the “S-ON” to S-Off. But before then, first thing first; that is to boot the phone.
Accept my gratitude for the initial solution u provided. Thank you!
Click to expand...
Click to collapse
Push / sideload on usb 2 should take less than 10 min
your stuck restart both the phone and pc and try again
htcstone36 said:
As the topic says, the phone was bought on ebay-Germany and when received, I found out that the phone was tampered with previously. Seller does not respond to my mail or willing to pay back. The phone is only 1month old with receipt.
So, decided to seek help here. I will appreciate any help to get this fone work. This is what I can say about the phone;
- When I press on the power, it boots directly into Team Win Recovery project V2.6.3.3. I tried to reboot it takes me into further steps that finally switch off the phone. All attempts to actually boot the phone yield no result.
- Again in Recovery, I tried to restore backup (if ever the was any) and it show successfully restore. But on reboot it then shows “no OS installed!”
- I tried connecting on my pc and the phone driver installation failed several time on all usb port on my laptop (I have only one pc, with win8 – my laptop). I decided to uninstalled the htc software and driver I used for my HTC 1X, then reinstalled again. Still the phone could not be recognized.
- On pressing power and vol., the following can be seen including IMEI (from show barcode);
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.55.0000
RADIO-4A.21.3263.04
OpenDSP-v32.120.274.0909
OS-3.62.401.1
eMMC-boot 2048MB
Oct 17 2013, 23:06:14.0
This is all the informations I can provide as of now, since connection with pc has not been successful. I wonder how to get the Token ID if successful connection with pc occurs.
Please help me any way you can. Thank you and Happy new year
Click to expand...
Click to collapse
ADB will be your friend. follow everyone elses instructions and you will be fine
Hello,
I got a HTC Desire C which only boots up to fastboot mode when I press the power button or when I plug in charger or USB.
This is what I get:
<<<
***LOCKED***
GOLFU PVT SHIP S-ON RL
HBOOT-1.31.0000
RADIO-1.19.98.02
eMMC-boot
Juk 12 2012, 15:44:30
FASTBOOT
<VOL UP> to previous item
<VOL DOWN> to next item
<POWER> to select item
BOOTLOADER
REBOOT
REBOOT BOOTLOADER
POWER DOWN
and 3 droids on skateboard at the bottom
>>>
Buttons react normally, I can move UP or DOWN or select stuff.
If I select BOOTLOADER I get into HBOOT and the options change to:
<<<
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
>>>
No matter what I do the phone either reboots or shuts down. Factory reset does nothing neither recovery.
I can see the device from my computer in fastboot.
BUT
Cannot flash TWRP recovery with Locked Bootloader.
Cannot unlock bootloader through the HTC official site - when I flash the unlock_code.bin a screen pops out on the phone asking me if I really want to unlock bootloader as I may lose warranty but when I use VOL-UP to select the "YES" option and press POWER to select it nothing happens. Even if I wait for half an hour. I can still press VOL-DOWN to go back to "NO" and select it and the phone will shutdown with still locked bootloader.
I searched a lot and found nothing. Can anyone please help me or is there no way I can manage to fix it at home?
I have no idea why the phone started behaving like this, a friend of mine got it from a friend and no information was given to me about what they did or did not do with the phone. Is there some way to completely flash some working ROM (official would be nice) in this state?
Any help is appreciated, thanks.
I have this exact same problem anyone knows how to fix it?
Search for member @scotty1224 he may be able to help and also check the threads for rooting/unlocking/s-off as things like this could be covered within the threads already as well as needed rom's/euu/boot/recovery files
Sent from my B1-730HD using XDA Free mobile app
Hi guys, I still can't find any solution for this problem. My "Desire C" hangs at the locked HBOOT screen, and I'm stuck in the middle of nowhere.
Please, help ....
I'm having the same issue. Any troubleshooting to solve this problem?
So, I took a look around the forums thinking that maybe another newbie such myself did this thing but apparently I am one of a kind. So here is my story:
I have my HTC One M7 since the summer of 2014, I rooted it without any problems and unrooted it when the Lollipop update came out. After two or three days of the update, I had a problem where my phone would lose all sounds and would be unable to play any media that involved music. I thought it might be a software problem so I rooted it again and I installed the ViperOne ROM from the forums. Despite the fact that I really loved the ROM, the problem insisted and once/twice a day I needed to clear cache, restart the phone and if I was lucky it would go away on the first trial.
P.S. The problem only occurred when a call started.
This past Friday however, the problem wouldn't go away no matter what I did. My phone had lost all sounds and I couldn't do anything about it. Ringtones, alarms, videos, youtube, calls, even the bootup sound, nothing.
So I decided to redo everything from the beginning, in case I did something wrong and with the hope that it will just get fixed. Thinking that my software was the problem, I decided not to do a backup (please don't kill me I know it was a stupid decision) and to just wipe everything off, and do it from scratch. I re-installed viper as a first step but it didn't fix. I wiped the whole system and data partitions and installed the ROM again, nothing. Then I tried to install a clean HTC RUU and I found that the latest was this one
Code:
RUU_M7_UL_K44_SENSE55_MR_BrightstarUS_WWE_4.19.1540.9_Radio_4A.23.3263.28_10.38r.1157.04L_release_353887_signed_3
but it needed to be installed through HTC Sync and it just wouldn't work. I was getting a message that the phone was not connected.
Uninstalled HTC Sync, Re-installed HTCDriver_4.1.0.001 and downloaded a KitKat ROM from HTC1Guru site but when I tried to install it, I was getting an error message from the TWRP recovery.
Next, I downloaded Guru_Reset_M7_2.24.401.8, installed it, opened it, sound still wouldn't work no matter what. Also, while I installed the Guru Reset, I was asked if I wanted to also install stock recovery and I said yes. Since this ROM was able to be installed, I started doing the OTA updates with the hope that one of them might fix the sound problem. On the third update, the phone got bricked and stuck in a bootloop.
At this point, I can only enter bootloader without the phone crashing.
Recovery gives me a Red triangle with an exclamation mark in it.
Factory Reset goes bootloop.
And the worst of all is that now my PC doesn't recognize the device and fastboot commands give me the "waiting for device" middle finger and I can't do anything.
TL;DR
phone got bricked and stuck in a bootloop.
At this point, I can only enter bootloader without the phone crashing.
Recovery gives me a Red triangle with an exclamation mark in it.
Factory Reset goes bootloop.
And the worst of all is that now my PC doesn't recognize the device and fastboot commands give me the "waiting for device" middle finger and I can't do anything.
Please help me I don't know what to do and I cannot send it to service to fix it because the Bootloader has the "Tampered" message on top.
This is what my bootloader has:
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.61.0000
RADIO-4A.17.3250.14
OpenDSP-v35.120.274.0718
OS-7.19.401.2
eMMC-boot 2048MB
skypse said:
So, I took a look around the forums thinking that maybe another newbie such myself did this thing but apparently I am one of a kind. So here is my story:
I have my HTC One M7 since the summer of 2014, I rooted it without any problems and unrooted it when the Lollipop update came out. After two or three days of the update, I had a problem where my phone would lose all sounds and would be unable to play any media that involved music. I thought it might be a software problem so I rooted it again and I installed the ViperOne ROM from the forums. Despite the fact that I really loved the ROM, the problem insisted and once/twice a day I needed to clear cache, restart the phone and if I was lucky it would go away on the first trial.
P.S. The problem only occurred when a call started.
This past Friday however, the problem wouldn't go away no matter what I did. My phone had lost all sounds and I couldn't do anything about it. Ringtones, alarms, videos, youtube, calls, even the bootup sound, nothing.
So I decided to redo everything from the beginning, in case I did something wrong and with the hope that it will just get fixed. Thinking that my software was the problem, I decided not to do a backup (please don't kill me I know it was a stupid decision) and to just wipe everything off, and do it from scratch. I re-installed viper as a first step but it didn't fix. I wiped the whole system and data partitions and installed the ROM again, nothing. Then I tried to install a clean HTC RUU and I found that the latest was this one
Code:
RUU_M7_UL_K44_SENSE55_MR_BrightstarUS_WWE_4.19.1540.9_Radio_4A.23.3263.28_10.38r.1157.04L_release_353887_signed_3
but it needed to be installed through HTC Sync and it just wouldn't work. I was getting a message that the phone was not connected.
Uninstalled HTC Sync, Re-installed HTCDriver_4.1.0.001 and downloaded a KitKat ROM from HTC1Guru site but when I tried to install it, I was getting an error message from the TWRP recovery.
Next, I downloaded Guru_Reset_M7_2.24.401.8, installed it, opened it, sound still wouldn't work no matter what. Also, while I installed the Guru Reset, I was asked if I wanted to also install stock recovery and I said yes. Since this ROM was able to be installed, I started doing the OTA updates with the hope that one of them might fix the sound problem. On the third update, the phone got bricked and stuck in a bootloop.
At this point, I can only enter bootloader without the phone crashing.
Recovery gives me a Red triangle with an exclamation mark in it.
Factory Reset goes bootloop.
And the worst of all is that now my PC doesn't recognize the device and fastboot commands give me the "waiting for device" middle finger and I can't do anything.
TL;DR
phone got bricked and stuck in a bootloop.
At this point, I can only enter bootloader without the phone crashing.
Recovery gives me a Red triangle with an exclamation mark in it.
Factory Reset goes bootloop.
And the worst of all is that now my PC doesn't recognize the device and fastboot commands give me the "waiting for device" middle finger and I can't do anything.
Please help me I don't know what to do and I cannot send it to service to fix it because the Bootloader has the "Tampered" message on top.
This is what my bootloader has:
*** TAMPERED ***
*** UNLOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.61.0000
RADIO-4A.17.3250.14
OpenDSP-v35.120.274.0718
OS-7.19.401.2
eMMC-boot 2048MB
Click to expand...
Click to collapse
oops, that's the wrong RUU for you phone, I would also hazard a guess that the guru reset is just too old, the key for you is in the numbers, your current os is 7.19.401.2 its the 401 part which matters the most, the 7 part is also android revision, as your on 7, I would say 2 is very too old for your phone., the RUU you tried to use if you look at the numbers is android revision 4 developer edition 1540 (4.19.1540.9) hope that explains that a little for you.
The red exclamation mark is stock recovery, when you see that symbol, press volume up and power a few times and you'll get the menu.
well the first thing you need to do is get your drivers sorted, so uninstall HTC sync manager and the drivers now restart your computer, then re-download it, install it, and then go into add/remove programs and remove HTC sync, just above it you will see HTC driver package, leave that alone.
now boot your phone into the bootloader, fastboot USB mode and plug it into the computer, leave it alone to detect your phone ands install the fastboot drivers.
your going to need to download 2 files: your RUU zip and HTC's fastboot to flash it: https://www.androidfilehost.com/?fid=95916177934554130 rename this file to RUU for ease, and also download this: https://www.androidfilehost.com/?fid=96042739161891970, put both files on your computer in the same folder as your current adb and fastboot files, then just issue these commands, this will wipe your entire phone by the way, but I think you've probably already done that anyway.
fastboot oem lock
fastboot erase cache
fastboot reboot-bootloader
your phone should now say tampered and relocked at the top
fastboot oem rebootRUU black screen silver HTC logo
htc_fastboot flash zip RUU.zip notice your now using the HTC fastboot, the normal one wont work for this flash
it take about 10 mins to flash, at the end make sure it says successful and OKAY, final commands are:
fastboot reboot-bootloader
fastboot reboot
phone should now boot, it will be a first time boot so may take a while
Seanie280672 said:
oops, that's the wrong RUU for you phone, I would also hazard a guess that the guru reset is just too old, the key for you is in the numbers, your current os is 7.19.401.2 its the 401 part which matters the most, the 7 part is also android revision, as your on 7, I would say 2 is very too old for your phone., the RUU you tried to use if you look at the numbers is android revision 4 developer edition 1540 (4.19.1540.9) hope that explains that a little for you.
The red exclamation mark is stock recovery, when you see that symbol, press volume up and power a few times and you'll get the menu.
well the first thing you need to do is get your drivers sorted, so uninstall HTC sync manager and the drivers now restart your computer, then re-download it, install it, and then go into add/remove programs and remove HTC sync, just above it you will see HTC driver package, leave that alone.
now boot your phone into the bootloader, fastboot USB mode and plug it into the computer, leave it alone to detect your phone ands install the fastboot drivers.
your going to need to download 2 files: your RUU zip and HTC's fastboot to flash it: https://www.androidfilehost.com/?fid=95916177934554130 rename this file to RUU for ease, and also download this: https://www.androidfilehost.com/?fid=96042739161891970, put both files on your computer in the same folder as your current adb and fastboot files, then just issue these commands, this will wipe your entire phone by the way, but I think you've probably already done that anyway.
fastboot oem lock
fastboot erase cache
fastboot reboot-bootloader
your phone should now say tampered and relocked at the top
fastboot oem rebootRUU black screen silver HTC logo
htc_fastboot flash zip RUU.zip notice your now using the HTC fastboot, the normal one wont work for this flash
it take about 10 mins to flash, at the end make sure it says successful and OKAY, final commands are:
fastboot reboot-bootloader
fastboot reboot
phone should now boot, it will be a first time boot so may take a while
Click to expand...
Click to collapse
Thank you very much for your help Seanie. I followed all the steps as you described but I still get "waiting for device" message in the command prompt. How can I overcome this? Is it supposed to be a problem with the drivers?
skypse said:
Thank you very much for your help Seanie. I followed all the steps as you described but I still get "waiting for device" message in the command prompt. How can I overcome this? Is it supposed to be a problem with the drivers?
Click to expand...
Click to collapse
yes it's a driver issue
see nkk71 guide post 2 faq 2 / to get fastboot working with your phone
http://forum.xda-developers.com/showthread.php?t=2541082
Thank you for your reply! I downloaded the drivers from the guide and it works. I'm on step 5 now and waiting for flash to end.
EDIT: So everything worked perfectly and I finally was able to turn my phone on again. Thank you very much for your assistance!
Bad news is that the sound problem is still here. I really have no idea on what would be the problem. Maybe it has something to do with the hardware and the whole Lollipop upgrade was an unfortunate moment. I guess I'll start another thread in the following days to see if anyone can help with that.
Hey guys, I have an HTC One (M7) from AT&T that I got in August 2013. I have never tampered with it, not even as much as getting an upgrade (which maybe I should have). By now, the battery has suffered a little, so at times it doesn't have enough power anymore to properly power down and just shuts off. That has happened yesterday night. After charging over the night, I tried to start the phone this morning and I end up in a boot loop: short buzz, "HTC quietly brilliant " screen, AT&T logo screen, "HTC quietly brilliant" screen again, "htc ONE" screen, aaaaand repeat.
Maybe I should mention that I have moved overseas in the meantime, so getting the phone to AT&T customer service is not an option, unfortunately. With the help of Google and also this forum I finally figured out how I can get to the boot menu to select Recovery mode. Unfortunately that doesn't help either. It takes a bit longer, I get a symbol on the screen that shows a phone and a triangle for some time and then I'm back in the old boot loop.
I'd be grateful if somebody could point me towards things I could try out next to recover at least the data I have not backed up (mostly pics and a few phone numbers). The hope for data recovery is also the reason I haven't tried the factory reset option yet.
Thanks and please ask if you need more information.
Here's the information from my boot menu:
*** LOCKED ***
M7_UL PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.14.3250.13
OpenDSP-v26.120.274.0202
eMMC-boot
May 3 2013,19:16:59:-1
Can you enter recovery and try to wipe cache/dalvik-cache? I don't remember if stock recovery has this feature
Hi suchauser, thank you for your reply. As I wrote in the description, starting in Recovery mode didn't get the phone out of the reboot loop.
StarTrail said:
With the help of Google and also this forum I finally figured out how I can get to the boot menu to select Recovery mode. Unfortunately that doesn't help either. It takes a bit longer, I get a symbol on the screen that shows a phone and a triangle for some time and then I'm back in the old boot loop.
Click to expand...
Click to collapse
This triangle logo is actually the recovery. The menu is hidden for preventing users to access the recovery functions by error. To reveal the menu, hold your volume up button then hit the power button and release the volume up at the same time (this must be done when you see the triangle)
The hope for data recovery is also the reason I haven't tried the factory reset option yet.
Click to expand...
Click to collapse
Then there is no reason to boot in the recovery since the only useful option there is "factory reset". The stock recovery is onl used for that and for installing ota updates. You could try a "fastboot erase cache" first to see if the phone boot, if not, there isn't any way to recovery your data since you'll either need to flash a RUU or unlock your bootloader to recovery your phone. Both these options will wipe the entire phone.
Thanks, I couldn't find the information about holding the volume up button to access the recovery menu anywhere on the web, this was very helpful! It tells me that it cannot mount the SD card, so I'm afraid all hope is lost I suspect there was a write happening to the SD Card at the very moment the phone shut off because of low battery, leaving the file system on the SD card in an inconsistent state.
I'm frankly a little upset that phone manufacturers (in this case HTC) can get away with not catching these kinds of problems that are not all that unlikely to happen during normal phone usage. Of course, the phone is 2yrs and 4 months old, aka no warranty anymore
StarTrail said:
Thanks, I couldn't find the information about holding the volume up button to access the recovery menu anywhere on the web, this was very helpful! It tells me that it cannot mount the SD card, so I'm afraid all hope is lost I suspect there was a write happening to the SD Card at the very moment the phone shut off because of low battery, leaving the file system on the SD card in an inconsistent state.
Click to expand...
Click to collapse
Can't mount sd card error when booting in stock recovery is 100% normal, there is no sdcard on this phone... This error is present on all the M7
I'm frankly a little upset that phone manufacturers (in this case HTC) can get away with not catching these kinds of problems
Click to expand...
Click to collapse
These kind of problems can happen on any device type (Phones, tablets, computers etc) and the manufacturer can't do anything about that, its like unplugging your desktop computer while it was running, there are high chances something will be corrupted on the disk.
Post the output of "fastboot getvar all" (dont post imei/sn). It should be easy to repair.
Hey alray,
thanks for getting back to me! From googling a little it seems I need ADB to run "fastboot getvar all", right? I'm just about to set it up now. The thing I am wondering is, will I be able to get ADB connected with my M7 even if it is unable to boot?
Thanks
StarTrail said:
Hey alray,
thanks for getting back to me! From googling a little it seems I need ADB to run "fastboot getvar all", right? I'm just about to set it up now. The thing I am wondering is, will I be able to get ADB connected with my M7 even if it is unable to boot?
Thanks
Click to expand...
Click to collapse
Sorry, I'm a little lazy so read this post:
http://forum.xda-developers.com/showpost.php?p=63955546&postcount=6
that should answer all the questions you might have regarding fastboot/adb
No worries, I'm super grateful for your help!
Here's what I have achieved so far. I installed the android sdk tools as well as the htc drivers. The boot menu on the phone is aware of the USB connection and offers a FASTBOOT USB option. However, the Windows Device Driver does not recognize an "Android USB Device", neither a "Mobile devices --> HTC One". Shortly after I start FASTBOOT USB, there is a "Portable devices --> HTC MTP Device".
Neither "fastboot devices" nor "adb devices" ever find anything. "fastboot getvar all" says < waiting for device > and never gets beyond that, no matter how often I reboot.
Am I missing something obvious in order to get the connection going?