P30 Pro not showing up in laptop when connected via USB - Huawei P30 Pro Questions & Answers

So the error is strange it shows mobile is charging from laptop USB Port but windows doesn't show a mobile phone connected.
I also enabled ISB Debugging and also HDB as well but it's not showing in Hisuite. Even mobile doesn't give me any prompt for USB Configuration.
Even if I manually select n change from charge only to MTP or PTP, neither laptop shows it nor mobile.
What's wrong?
Mobile is doing Quick Charge on same cable from its USB Charger but can't figure it out, what's the issue

babarasghar said:
So the error is strange it shows mobile is charging from laptop USB Port but windows doesn't show a mobile phone connected.
I also enabled ISB Debugging and also HDB as well but it's not showing in Hisuite. Even mobile doesn't give me any prompt for USB Configuration.
Even if I manually select n change from charge only to MTP or PTP, neither laptop shows it nor mobile.
What's wrong?
Mobile is doing Quick Charge on same cable from its USB Charger but can't figure it out, what's the issue
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Click to collapse
Hi m8,
Set the following, then restart device/laptop :
Developer Options/Always promt when connecting to USB ; then see that on ''Select USB configuration'' you you have MTP as default
Sent from my HUAWEI VOG-L29 using XDA Labs

SilviuO said:
Hi m8,
Set the following, then restart device/laptop :
Developer Options/Always promt when connecting to USB ; then see that on ''Select USB configuration'' you you have MTP as default
Sent from my HUAWEI VOG-L29 using XDA Labs
Click to expand...
Click to collapse
I tried this but still nothing. Mobile is charging but it's not giving me any prompt to select from, even if I manually change from "Charge Only" to MPT or PTP still doesn't show up in the laptop.
Cable is damaged or port is damaged?

babarasghar said:
I tried this but still nothing. Mobile is charging but it's not giving me any prompt to select from, even if I manually change from "Charge Only" to MPT or PTP still doesn't show up in the laptop.
Cable is damaged or port is damaged?
Click to expand...
Click to collapse
I can't tell you for sure untill you do the test on another laptop/PC.... The cable is working, the problem seems to be from laptop (it's not recognising your phone, maybe you should uninstall HiSuite and reinstall it or have something to do with USB port) or from within the phone (not recognising the laptop when connecting)
Sent from my HUAWEI VOG-L29 using XDA Labs

SilviuO said:
I can't tell you for sure untill you do the test on another laptop/PC.... The cable is working, the problem seems to be from laptop (it's not recognising your phone, maybe you should uninstall HiSuite and reinstall it or have something to do with USB port) or from within the phone (not recognising the laptop when connecting)
Sent from my HUAWEI VOG-L29 using XDA Labs
Click to expand...
Click to collapse
Yes I tried on another PC n it worked
I think my laptop has some drivers issue or something
Thanks for your help

babarasghar said:
Yes I tried on another PC n it worked
I think my laptop has some drivers issue or something
Thanks for your help
Click to expand...
Click to collapse
Glad you sorted out .
Remove the Huawei device from Windows/Device Manager, then download and install the driver from here, restart your PC, and reconnect your phone to your laptop. It should reinstall all drivers. If not, reinstall Windows (when you have time) and more than sure your issue will be gone
Sent from my HUAWEI VOG-L29 using XDA Labs

Try another original USB cable if you haven't already. These devices are very sensitive to the type of USB cables used, especially when it comes to Android Auto.

Related

USB Debugging mode

So I'm having an issue connecting my captivate to my Windows 7 64bit machine. (Seems to be a common problem) I've installed the drivers from the posts on these forums. I have changed the USB settings to Mass storage also. If I plug my phone in, Windows will "sometimes" recognize it and the internal and external SD will show up in "My Computer" This only happens sometimes and moving the plug to other USB ports gets it to recognize. I'm then able to mount and everything works fine. But the problem I'm having is USB debugging mode. Any time I have this turned on and plug my phone in, Windows will "attempt" to install a driver but after awhile fail. I've tried to manually install the drivers but no luck. Anyone know why just USB debugging will not work? I tried it on my friends computer who has the exact same version of Windows and the exact same drivers for the phone and it works find every time I plug it in, USB debugging or not. So strange.
Thanks
Try a different USB port on your PC.
Sent from my SAMSUNG-SGH-I897 using XDA App
Rhiannon224 said:
Try a different USB port on your PC.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Ok so got it working with the back USB port... so strange that I have to do that. Is this something that will be fixed in the future?
zerrikan said:
Ok so got it working with the back USB port... so strange that I have to do that. Is this something that will be fixed in the future?
Click to expand...
Click to collapse
I don't think anyone knows where the problem lies. Seems more likely it is the PC or a windows 7 x64 issue.

My phone isn't bringing up the mount option?

Well, when I plug my phone into either my ps3 or computer the phone will recognize that it is in USB, but in the pulldown menu it gives me no option to mount it. What would cause this? I tried restarting my phone, but that didn't help.
Sent from my SAMSUNG-SGH-I897 using XDA App
Settings -> Application -> USB Settings -> Ask on Connect
As long as your pc doesnt display a message telling you the device has malfunctioned and windows doesnt recognize it its more than likely configuration issue with your phone.
the usb connection interface is wonky and Ive replaced one phone already because it failed completeley.
Good luck hope this helps.
I don't think that would have fixed it anyway. It recognized that it was connected in mass storage, but it just didn't give me the option to mount it for some reason. Anyway, I got it to recognize it after I kept switching mass storage on and off
Sent from my SAMSUNG-SGH-I897 using XDA App
That's what I've always had to do with mine. Seems yo work fine everytime.
yentlequible said:
I don't think that would have fixed it anyway. It recognized that it was connected in mass storage, but it just didn't give me the option to mount it for some reason. Anyway, I got it to recognize it after I kept switching mass storage on and off
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
Sent from my SGH-I897 using XDA App
You never mentioned you had USB debugging enabled? Did you?
I am using a Custom ROM and from time to time my computer doesn't recognize that I have connected my phone via USB. I usually can be sure on my Computer Explorer isn't opened then disconnect and re connect USB cable. Also if my phone has been connected and I haven't Mounted and phone "goes to sleep". I have to disconnect USB,Wake the phone and then connect USB and immediately Mount.
flashman2002 said:
You never mentioned you had USB debugging enabled? Did you?
Click to expand...
Click to collapse
I tried it with debugging on and off...
RonH54 said:
I am using a Custom ROM and from time to time my computer doesn't recognize that I have connected my phone via USB. I usually can be sure on my Computer Explorer isn't opened then disconnect and re connect USB cable. Also if my phone has been connected and I haven't Mounted and phone "goes to sleep". I have to disconnect USB,Wake the phone and then connect USB and immediately Mount.
Click to expand...
Click to collapse
It wasn't my computers problem though, thats the thing... It was something with the phone. I still don't know exactly what is causing it, but this is not the first time it has happened.

Connecting to a pc

I'm on the latest update (8.1.0 may security) and I'm trying to connect my 7 plus to my PC, but nothing happens. The PC doesn't install any drivers and my phone isn't showing up in devices. I'm not getting the notification I'm supposed to get on my phone either, the phone is charging though. I have tried to connect to different PC:s as well.
Does anyone else have this problem?
@Floyd
Have you enabled developer mode and set USB debugging to on? Otherwise drivers or not the PC will not communicate with the Nokia.
Sent from my Redmi Note 5 using Tapatalk
Stransky said:
@Floyd
Have you enabled developer mode and set USB debugging to on? Otherwise drivers or not the PC will not communicate with the Nokia.
Sent from my Redmi Note 5 using Tapatalk
Click to expand...
Click to collapse
Yes, USB debugging is on. I have tried connecting without it aswell.
floiyd said:
Yes, USB debugging is on. I have tried connecting without it aswell.
Click to expand...
Click to collapse
When the phone is plugged into PC make sure
that on the status bar it is not showing charging on USB but MTP (file transfer) other than that it must be driver related.
Sent from my Redmi Note 5 using Tapatalk
Stransky said:
When the phone is plugged into PC make sure
that on the status bar it is not showing charging on USB but MTP (file transfer) other than that it must be driver related.
Sent from my Redmi Note 5 using Tapatalk
Click to expand...
Click to collapse
Well that's the problem I think, Im not even getting a notification in the status bar that im connected...
floiyd said:
Well that's the problem I think, Im not even getting a notification in the status bar that im connected...
Click to expand...
Click to collapse
As Stransky said, did you enable File transfer or MTP from notification bar on the phone?
You won't get notifications on PC if USB is set for charging only.
trveller72 said:
As Stransky said, did you enable File transfer or MTP from notification bar on the phone?
You won't get notifications on PC if USB is set for charging only.
Click to expand...
Click to collapse
As I said earlier, Im not getting a notification on my phone when plugging it in.
floiyd said:
I'm on the latest update (8.1.0 may security) and I'm trying to connect my 7 plus to my PC, but nothing happens. The PC doesn't install any drivers and my phone isn't showing up in devices. I'm not getting the notification I'm supposed to get on my phone either, the phone is charging though. I have tried to connect to different PC:s as well.
Does anyone else have this problem?
Click to expand...
Click to collapse
Exactly same problem here, my Nokia 7 Plus only says charching and I don't get a notifiaction. My PC also doesn't react.
Have you found any solution yet?
Unplug the cable. Enable developer options, then find "default USB configuration" and change it to mtp. Replug the cable
donjamal said:
Unplug the cable. Enable developer options, then find "default USB configuration" and change it to mtp. Replug the cable
Click to expand...
Click to collapse
Is this how you solved it on your phone? Doesn't seem to work for me though...
so.sugarcold said:
Is this how you solved it on your phone? Doesn't seem to work for me though...
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Click to collapse
since it doesn't even recognize that the device was connected to the pc, it was a guess. you can also try to plug it into a different USB port. for me, it did recognize the connection itself but it did not install the MTP driver properly. i just manually installed it from here: c:\Windows\INF\wpdmtp.inf (right click and install)
Going to settings -> System -> about phone, and then find the 'Build number' option, several click it until system ask for password to enable developer mode. After done this, return to settings -> System, find the 'Developer options' and click it, and enable the 'USB debugging' option. Now using the command 'adb devices' will show our phones.
Well I had same issue with Nokia 6.1 plus running 8.1.0 but I was using 3rd party cable which din't support data transfer except charging phone. So I used OEM Foxconn original charging cable and it quickly detect my phone and installed driver itself. try changing cable and turn on USB Debugging if needed.
Is this how you solved it bro, doesn't seem to be working for my phone?
Try a different cable. I had the same issue now and the problem was the cable I was using wasn't fit for data transfer. When I tried a cable which came with the phone it worked.
With the old cable I tried all the suggestions and nothing worked. I would connect the phone to my PC and it would only charge but no option to choose USB mode (file transfer).
Tried another cable and the USB mode option came up straight away. Hope it helps someone

USB connection Issue to PC

Hi, My phone is showing these symptoms :
If I connect it using USB cable, no USB icon shows up in status bar, PC does not recognize any device connected to it(with or without driver you should be able to see a USB device connected to it) also it wont even charge!
Phone charges fine with charger
If I turn off phone and connect it to PC it will start to charge
Holding volume up and connecting to charger will result in LED turn blue and a black screen but still no USB device shows up in PC for fastboot
If I go into USB Preferences and connect the USB to PC everything is grayed out except enabling charge connected device
what I've tried :
Use different cable
Use different PC
Use different OS(windows10/Linux)
Reboot phone
Removing SD card and SIM card
Factory reset phone
Clean USB port
My phone is using latest Android pie Build 52.0.A.8.14, developer mode and USB debugging is also enabled.
I would appreciate if you let me know how to resolve this If you think it's not a hardware issue
Is there any way to install TWRP without having USB connection to the phone ?
obituary2u said:
Hi, My phone is showing these symptoms :
If I connect it using USB cable, no USB icon shows up in status bar, PC does not recognize any device connected to it(with or without driver you should be able to see a USB device connected to it) also it wont even charge!
Phone charges fine with charger
If I turn off phone and connect it to PC it will start to charge
Holding volume up and connecting to charger will result in LED turn blue and a black screen but still no USB device shows up in PC for fastboot
If I go into USB Preferences and connect the USB to PC everything is grayed out except enabling charge connected device
what I've tried :
Use different cable
Use different PC
Use different OS(windows10/Linux)
Reboot phone
Removing SD card and SIM card
Factory reset phone
Clean USB port
My phone is using latest Android pie Build 52.0.A.8.14, developer mode and USB debugging is also enabled.
I would appreciate if you let me know how to resolve this If you think it's not a hardware issue
Is there any way to install TWRP without having USB connection to the phone ?
Click to expand...
Click to collapse
Mtp and ADB are working?
MartinX3 said:
Mtp and ADB are working?
Click to expand...
Click to collapse
No all are grayed out in phone and not working, also in linux lsusb shows no new connection even the phone does not get charged with PC unless I turn off the phone
obituary2u said:
No all are grayed out in phone and not working, also in linux lsusb shows no new connection even the phone does not get charged with PC unless I turn off the phone
Click to expand...
Click to collapse
Sounds like Dataport in USB Slot is broken
Hardware damage
MartinX3 said:
Mtp and ADB are working?
Click to expand...
Click to collapse
MartinX3 said:
Sounds like Dataport in USB Slot is broken
Hardware damage
Click to expand...
Click to collapse
Thank you for your reply, and I assume there is no way to install recovery without data connection.
obituary2u said:
Thank you for your reply, and I assume there is no way to install recovery without data connection.
Click to expand...
Click to collapse
Warranty ASAP
Our don't you want to use this device for years?
MartinX3 said:
Warranty ASAP
Our don't you want to use this device for years?
Click to expand...
Click to collapse
Not really I'm going to use it for 2 month and then keep it as my backup phone, also I don't think it has warranty I bought it second hand in Canada
obituary2u said:
Not really I'm going to use it for 2 month and then keep it as my backup phone
Click to expand...
Click to collapse
If you don't rely on unlocking, usb data transfer, etc it is fine
I know this is a old thread, but
I have a similar issue, I need this phone for debugging purpose, and I "fixed" it by turn the usb-c around........
Just like the old usb.
I don't know why. I already tried multiple cables, all have "one side connection", it seems it's phone's hardware issue. But I'm not sure.
That's not the case for me, looks like some people are telling this has happened for them after updating to 52.0.A.8.50
cdytoby said:
I know this is a old thread, but
I have a similar issue, I need this phone for debugging purpose, and I "fixed" it by turn the usb-c around........
Just like the old usb.
I don't know why. I already tried multiple cables, all have "one side connection", it seems it's phone's hardware issue. But I'm not sure.
Click to expand...
Click to collapse
I'm also having the same problem with the same phone (android 10 build 52.1.A.2.1).
This problem started yesterday and somehow my SD card is not recognized anymore, it's asking to reformat it.
Rotating the original usb cable does help!
Only it doesn't want to connect to finder on my Mac, I have yet to try a windows pc.

Question My S21U does not connect to PC

When I insert my USB cable into the PC, there is no response, no notification sound saying that a device was connected. The phone simply charges and does not seem to enter file-sharing mode. There is no activity on PC or phone when it gets connected. Not even a USB sign, just "cable charging". Any ideas?
I am certain it's not the cable because when I connect my old S8+, it all works fine but my PC just doesn't react to S21. I've also checked the developer options and it's set to "transferring files" mode there.
I installed USB drivers but it didn't help. The only way my phone gets detected is if I enter download mode but that''s not very useful to me
Sounds like a driver issue.
Check Event Viewer for error messages.
Try looking under drives and opening directly from there.
Try turning off Developer options.
There are no errors in the event viewer, the computer simply does not react when I connect my phone. All it does is charging. Turned off dev mode too, no dice.
same thing here..
factory reset my phone
reinstall adb driver on pc
still missing usb options upon plugging in the cable
I'm thinking of returning the phone at this point... I've even flashed through Odin just now and it worked perfectly but it won't connect to PC.
trololo100500 said:
I'm thinking of returning the phone at this point... I've even flashed through Odin just now and it worked perfectly but it won't connect to PC.
Click to expand...
Click to collapse
I had the same problem, until I used the cable that came with the pods pro.
Its very weird because I have other high quality usb cables but they didnt work with my S21U exynos edition.
Only the samsung one worked.
oae08 said:
I had the same problem, until I used the cable that came with the pods pro.
Its very weird because I have other high quality usb cables but they didnt work with my S21U exynos edition.
Only the samsung one worked.
Click to expand...
Click to collapse
I don't have pods pro though... The only cable I have is some generic USB cable that works perfectly for my S8+ and a USB-C to USB-C cable that came in the box with the phone. None of them work. I don't know what to do
Nevermind... I have just cleaned USB-C port on my PC and it worked! Still weird how it won't accept my high quality USB cable though
My S21U connects fine to my work PC but doesn't connect to my home laptop, both run Windows 10. The laptop doesn't react at all to the phone being connected, the work PC behaves as normal. The only difference is my work PC is on W10 Pro, the laptop is on Home, both are up to date. I've been blaming Windows so far but I have no idea if it's that or the phone.
PsychoMania said:
My S21U connects fine to my work PC but doesn't connect to my home laptop, both run Windows 10. The laptop doesn't react at all to the phone being connected, the work PC behaves as normal. The only difference is my work PC is on W10 Pro, the laptop is on Home, both are up to date. I've been blaming Windows so far but I have no idea if it's that or the phone.
Click to expand...
Click to collapse
Are you using the same cable on both your home and work PC? If yes, try different USB slots and make sure to clean them too, that's what helped me.
trololo100500 said:
Are you using the same cable on both your home and work PC? If yes, try different USB slots and make sure to clean them too, that's what helped me.
Click to expand...
Click to collapse
Same cable but I will check the ports on the laptop later, it is a good possibility that they are full of fluff.
trololo100500 said:
Nevermind... I have just cleaned USB-C port on my PC and it worked! Still weird how it won't accept my high quality USB cable though
Click to expand...
Click to collapse
Yes exactly and i tried the cable with 2 different phones and they work perfectly. When connected to S21U it only charges....
You need to use a full pin usb c cable. A usb 2.0 type c cable will not work
Connected fine to windows 10 pc here used my Xbox elite cable no problem. Hopefully you find a solution.
likecookies said:
Connected fine to windows 10 pc here used my Xbox elite cable no problem. Hopefully you find a solution.
Click to expand...
Click to collapse
It's à câble issu i have same with some câbles and my other phones works fine with them
trololo100500 said:
When I insert my USB cable into the PC, there is no response, no notification sound saying that a device was connected. The phone simply charges and does not seem to enter file-sharing mode. There is no activity on PC or phone when it gets connected. Not even a USB sign, just "cable charging". Any ideas?
I am certain it's not the cable because when I connect my old S8+, it all works fine but my PC just doesn't react to S21. I've also checked the developer options and it's set to "transferring files" mode there.
I installed USB drivers but it didn't help. The only way my phone gets detected is if I enter download mode but that''s not very useful to me
Click to expand...
Click to collapse
Same problem!
And cable is not USB 2.0. Cable from P40- Pro. I tried different cables, different PC, no effect. Model SM-G998B/DS. I contacted support 3 times, no effect. The "data exchange" option does not appear on the phone".
in the file explorer are you able to see more than just media files from your phone? are you able to see documents files, ex.. docx, pdfs? how about zip files and .exe files? are you able to bring any files from your pc to your phone? i'm not able to do those. any feedback would be appreciated. thanks!
Lol, Same here, expensive Cabels with quick Charge 3 etc. did not work, the cheapest cable i found worked ...
MeisterGigi said:
Lol, Same here, expensive Cabels with quick Charge 3 etc. did not work, the cheapest cable i found worked ...
Click to expand...
Click to collapse
Thanks for the reply, I decided to just do the factory reset on my phone and that helped the issue. As well as Windows 10 updating the Samsung USB drivers to the latest 2.17 version.

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