Can't make any phone calls, even did factory reset but when i try make a call or immediately says call ended, to land line or mobile, i can do wifi calling, but if i switch off wifi calling no calls at all, my SIM works fine in my wife's phone, her SIM has same issues in my phone. Phone worked 100% then yesterday morning this problem, seemingly hardware related, anyone with any idea what the fault could be?
Jostian said:
Can't make any phone calls, even did factory reset but when i try make a call or immediately says call ended, to land line or mobile, i can do wifi calling, but if i switch off wifi calling no calls at all, my SIM works fine in my wife's phone, her SIM has same issues in my phone. Phone worked 100% then yesterday morning this problem, seemingly hardware related, anyone with any idea what the fault could be?
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What network are you on? Have you checked your network settings? X
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Vodacom, and my wife is also on vodacom, using her SIM in my I also cannot make calls on my phone, my SIM works perfectly in her phone, can make calls no problem. Before i did factory reset on my phone i reset network settings.
Jostian said:
Vodacom, and my wife is also on vodacom, using her SIM in my I also cannot make calls on my phone, my SIM works perfectly in her phone, can make calls no problem. Before i did factory reset on my phone i reset network settings.
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I'm wondering if it's a hardware problem because if her sim is working but isn't in your phone then it makes me think hardware. I'm not sure what country you are in and how long you have had the phone but I would contact huawei because you should not be having these issues x
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Jostian said:
Can't make any phone calls, even did factory reset but when i try make a call or immediately says call ended, to land line or mobile, i can do wifi calling, but if i switch off wifi calling no calls at all, my SIM works fine in my wife's phone, her SIM has same issues in my phone. Phone worked 100% then yesterday morning this problem, seemingly hardware related, anyone with any idea what the fault could be?
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Click to collapse
Don’t want to panic you but did you buy the handset new or 2nd hand?
Perhaps the phone IMEI has been blocked .... does 4G data still work?
New, 4g works
I'd return it to the seller for a replacement x
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Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
srzbznz said:
Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
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Click to collapse
Go to your Phone App settings and turn off Wifi calling and VoLTE.
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
srzbznz said:
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
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Click to collapse
happens to me on even international firmware too. only works well right when i reboot the phone.
I have this issue also with a tmobile s6 on att. What method did you use to unlock the phone? I used the metro pcs firmware to unlock the phone and when I updated to 5.1.1 is when all the issues started. On 5.0.2 I used the tmobile unlock app and everything worked perfect. I receive one in every 3 incoming calls, like you said it rings twice and mine doesn't even go my voicemail, it just says "the wireless number you are trying to contact is unavailable then hangs up", out going calls take 30 seconds to a minute to connect, very annoying. Talked with att on the phone for hours about this problem and they cant seem to get it fixed on their end.
Same...I disabled lte and just use 4g, seems to work fine.
I've made sure that call reject list is set to off. For whatever reason though, when a call comes into my G4, the call app displays for about a second and then it refuses the call automatically causing it to go straight to voicemail. Anybody experience this issue?
ftdn2006 said:
I've made sure that call reject list is set to off. For whatever reason though, when a call comes into my G4, the call app displays for about a second and then it refuses the call automatically causing it to go straight to voicemail. Anybody experience this issue?
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Click to collapse
I don't have this issue.
1) Is this T-Mobile branded phone?
2) What is the coverage or does this issue occur only in some places?
3) Are the settings correct under "mobile networks"?
4) Is Wifi calling feature is on/off under call settings?
Charkatak said:
I don't have this issue.
1) Is this T-Mobile branded phone?
2) What is the coverage or does this issue occur only in some places?
3) Are the settings correct under "mobile networks"?
4) Is Wifi calling feature is on/off under call settings?
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Click to collapse
1) Yes
2) LTE
3) Yes
4) Off
I'm not rooted either.
ftdn2006 said:
1) Yes
2) LTE
3) Yes
4) Off
I'm not rooted either.
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Click to collapse
Interesting. I have tested my phone vs 4G and LTE connection, don't have any of your phone issues. Couple of things came to my mind. If your sim card is not fresh, try replacing it or ask a friend if he/she has newer sim card and try to make few calls. Another important thing is VoLTE, it is also in the call options above wifi calling. IF VoLTE is on, try to turn it off and user your phone for a day and see.
Charkatak said:
Interesting. I have tested my phone vs 4G and LTE connection, don't have any of your phone issues. Couple of things came to my mind. If your sim card is not fresh, try replacing it or ask a friend if he/she has newer sim card and try to make few calls. Another important thing is VoLTE, it is also in the call options above wifi calling. IF VoLTE is on, try to turn it off and user your phone for a day and see.
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Click to collapse
I agree with this. I turned off VoLTE and my calling got better.
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Thanks for all the suggestions guys. I tried them all. In the end, I narrowed the issue down to google voice. When I first got my G4 I tried setting google voice to be the primary voicemail service. I'm on a postpaid plan, so there shouldn't have been any issues. Not sure what happened, but it obviously screwed something up. If people call my T-Mobile number directly the call goes through just fine. If they call my GV number, the voicemail picks up just before the first ring on my G4. The caller ID pops up and then disappears as if I touch the decline button. I've tried setting my T-Mobile voice mail back to default and called T-Mobile. The problem is not persistent. It is intermittent.
Hello. About a 4 months ago i have bought from eBay a note 5 at&t version. I live in Greece and my network operator is WIND GR. The phone works fine but from time to time i get an emergency calls only message. And i can't get and do a phone call. If i restart the phone everything goes to normal. Sometimes it goes on and off by itself (the problem).
Have been anyone experiencing the same issue? If the phone is incompatible with my network operator should it not work at all?
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
johnny.goldy said:
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
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My sim is new. When i purchased the phone i have changed my old sim with a new sim 4g compatible.
It happened again. And i am missing calls like this. I will smash it with a hammer
Go to settings, backup and reset, then reset only network settings, see if any better signal
johnny.goldy said:
Go to settings, backup and reset, then reset only network settings, see if any better signal
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Click to collapse
Done that right now. Tomorrow i will get a new sim card and i will post if anything gets better. Thanks for the help.
Update of the situation. I have changed sim card 2 times. It still happening. My phone runs at nougat now and the problem still appears as before at 5 and 6 Android version. I currently gonna change service provider that has better and stronger signal. From what i have discovered. When the phone looses signal due too poor service provider signal sometimes it can't register to network by itself. If i enable airplane mode and then turn it off it comes back. Any clue? If it's hardware issue what can i change?
Should i have at the mobile networks auto detect or manual and my carrier?
Hello,
I need help diagnosing whats going on with my HTC desire 626s. The phone is unlocked, rooted, and has TWRP installed.
Problem: I can't make calls while I'm at my home. I have excellent signal strength being I'm within visual range of the cell tower.
The phone has always worked at my home in the past then about a two months ago I wasn't able to make or receive calls. The internet works fine, and texting works fine. When I try to make a call nothing happens then there is a beep and the phone says call ended. This is an unlocked phone on att go phone service. After this issue started I called att and created several trouble tickets and every time they state the service is working fine. When the phone was working normally during calls the 4gLTE indicator would swap to 4G and make calls on an hspa network. After att was unable to fix the issue I bought a new sim card. For a month I was able to make calls just fine but then on Halloween night the problem came back. I highly suspect that someone is blocking my ability to make and receive calls. I need help from someone that knows more than me on how to diagnose exactly why the calls are not goign thru. I really need help. I have swapped the sim card into a new phone was able to make a call or two then the service was again unable to make or receive calls. I just need help on how to diagnose exactly whats stopping the calls from going thru. Thank you.
PS. Another att go phone works in the same location that mine does not so it is not a issue of the walls blocking the signal.
Hey guys i got Samsung s10 with lycamobile on it. It such a strange issue but I can make phone calls but do not receive calls. I tried calling it with an iPhone and it went straight to voice mail. The weirdest thing is when I switched the sims with a tmobile sim from my iPhone to the Samsung, it receives calls perfectly. When I put the lycamobile sim on the iPhone it also receives calls too. I tried turning off wifi calling didn't help. anything Im doing wrong?
Evnul000 said:
Hey guys i got Samsung s10 with lycamobile on it. It such a strange issue but I can make phone calls but do not receive calls. I tried calling it with an iPhone and it went straight to voice mail. The weirdest thing is when I switched the sims with a tmobile sim from my iPhone to the Samsung, it receives calls perfectly. When I put the lycamobile sim on the iPhone it also receives calls too. I tried turning off wifi calling didn't help. anything Im doing wrong?
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Click to collapse
We do not know what additional applications you have installed.
Perhaps a restrictive setting, some kind of call blocker?
ze7zez said:
We do not know what additional applications you have installed.
Perhaps a restrictive setting, some kind of call blocker?
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Click to collapse
Nah I have all those off. Do you have the setting location on where it might be? And I’m not sure if it’s even a setting I put my T-Mobile sim in the Samsung and it receives calls perfectly
The other SIM card is lycamobile that doesn’t receive calls and if I put the lycamobile sim in my iPhone it works!
Evnul000 said:
The other SIM card is lycamobile that doesn’t receive calls and if I put the lycamobile sim in my iPhone it works!
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In this situation, contact lycamobile directly for assistance in resolving the problem.
Write later here if and how the problem was solved. This may help other people.