Mobile network problems after Android 10 update - Xiaomi Mi A2 / 6X Questions & Answers

Hello everybody,
on my Mi A2, after Android 10 update, it messed up with dual SIM. I removed second SIM because it was obsolete, but main SIM could not connect anymore to mobile network...
I also updated to the March 1th update but nothing changed.
I solved putting on a second SIM and checking that main SIM was the default one for mobile network (I noticed it was not set!). Then I removed the second SIM.
Now my problem is that mobile network works only with 3G protocol and not 4G, even if 4G is the preferred one.
Have you experienced something similar? What can I try?
Thank you in advance!

BluishJoe said:
Hello everybody,
on my Mi A2, after Android 10 update, it messed up with dual SIM. I removed second SIM because it was obsolete, but main SIM could not connect anymore to mobile network...
I also updated to the March 1th update but nothing changed.
I solved putting on a second SIM and checking that main SIM was the default one for mobile network (I noticed it was not set!). Then I removed the second SIM.
Now my problem is that mobile network works only with 3G protocol and not 4G, even if 4G is the preferred one.
Have you experienced something similar? What can I try?
Thank you in advance!
Click to expand...
Click to collapse
Type *#*#4636#*#*, click on Phone info and check the "set preferred network type"

I entered in such hidden menu and, without changing anything, 4G started working.
Preferred network type was LTE/UMTS auto (PRL).
Many thanks Tianhe!

Related

Cannot enable "Mobile network" after upgrade to latest FW

Hello,
i've just upgraded to the latest official OTA FW 3.08.405.3
Sense3.0 is great, but i cannot turn on mobile network anymore - i tried it both via Quick settings and Wireless settings menus - it cannot be enabled. And even worts is that it doesn't report any error msg and the 3G sign doesn't appear on status bar. There is noting in the log too...
Does anyone has the same problem?
I just wrote a mail to HTC support, but don't know if they track this as support channel...
This is terrible - i can't live without mobile network connection ...please help!
10x
Boby
This might sound weird, but is there anything in APN setting?
Try to mess with the toggles. I have had similar problem. I constantly turned airplane mode on/off and switched from GSM to WCDMA. Finally it goes, if this isn't related to apn. Hope i helped.
10x a lot guys !
it didn't recover APN settings after upgrade
I previously checked them, and assumed that check-box is selected, but actually it was not. It should be colored in green, but actually it was in grey
Unable to re-enable Mobile Network for data-only SIM Japan -- possible bug?
Having a similar problem, some more details:
PHONE:
I am using an unlocked (but unrooted) Incredible S from Virgin Mobile Canada with a data-only BMobile SIM in Japan (runs on DoCoMo's network apparently). Android 2.3.3 (Virgin Canada circa August 2011).
PROBLEM:
Mobile Network intermittently gets disabled and cannot be re-enabled normally. APN is fine, SIM card (phone number) is still detected. Toggling Airplane Mode or Wireless Network does not work, Select Automatically returns "unable to connect, try again later", Search Networks and choosing DoCoMo returns "Your SIM card does not allow a connection to this network".
SOLUTION:
Only reproducible solution is to remove data-only SIM, insert voice&data SIM (from my SoftBank phone), now Mobile Network is available so re-enable it, power down and replace data-only SIM. Once restarted Mobile Network automatically enables. Obviously this is not a convenient fix.
Once was fixed by randomly hitting network settings in frustration, but I have not been able to reproduce this solution.
OBSERVATION:
When on wireless, Mobile Network is also greyed out. When Wireless Network is disabled, Mobile Network automatically enables properly (for the most part, at least once I suspect it did not).
Thus I feel like it's a bug, either in OS or DoCoMo's network, but BMobile and HTC both point the finger at each other and have no useful suggestions for me.
ASIDE:
I hear Android 2.3.5 is available for Incredible S, perhaps this fixes the problem. However, this update has not appeared in my updater -- is it possible that because I'm unlocked I've lost access to the update server?
Thanks in advance for any suggestions.
mobile network disconnected
Have also the same problem, tried all the above suggestions but none works. Phone only shows limited service but with x on the signal bar. BUt when i try to tap the sim tool kit, it displays "SIM toolkit not ready or unsupported".
Hope somebody here can help me. Thanks
iqbelnas said:
Have also the same problem, tried all the above suggestions but none works. Phone only shows limited service but with x on the signal bar. BUt when i try to tap the sim tool kit, it displays "SIM toolkit not ready or unsupported".
Hope somebody here can help me. Thanks
Click to expand...
Click to collapse
+1

[Q] HTC S710E 3G Network problem

Hi,
I never test with 3G SM before with my phone.
I have changed my Vodafone plan to 3G and started using it.The SIM is working fine with 3G in my old mobile (Sony Ercsson).
When I put the SIM i my HTC it is not detecting 3G Network.If I choose GSM/WCDMA it is selecting the 2G Network and for WCDMA Only option
it is not showing any network.
Please note I am having the HTC mobile fro HTC Hongkong and now using the same in India.
Operator: Vodafone
Activity Performed:
Restart the phone and put off the battery multiple time
Factory Reset
Use another 3G SIM which is also workng in my old phone
Toggling between flight mode and WCDMA.
Results:
Just received the 3G network twice and it was sustained for 20 minutes and so.
Please note I am having good 3G Coverage in my locality and with my old phoe it always come full signal.
It happens some time
I have to disable / enable 3G to make it works.
Dionys11 said:
It happens some time
I have to disable / enable 3G to make it works.
Click to expand...
Click to collapse
As I mentioned I has tried that multiple time.bt not.working...htc service cen
ter is saying that thay stop providing services for this model.seems to be some
hardware issue as sometime it is detecting.
tanmoy.dey.87 said:
As I mentioned I has tried that multiple time.bt not.working...htc service cen
ter is saying that thay stop providing services for this model.seems to be some
hardware issue as sometime it is detecting.
Click to expand...
Click to collapse
thought it was due to the kitkat rom .....
Even I am facing the Same issue!!!
Not able to connect 3g and h... Please provide any solution for this!!!

[Q] Unable to connect to Vodafone 3G (C5302)

Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
soumit.c said:
Hi
I am in Kolkata India and recently switched from a 2G to a 3G plan with Vodafone Kolkata. Ever since then, my problem is that I am unable to connect to 3G using WCDMA. Neither voice nor data works. If I revert to GSM only, then voice and 2G works fine. Wifi has been fine and my saviour at home.
Phone details: Sony Xperia SP C5302 running Android 4.3 build 12.1.A.1.205.
I have confirmed with network service that it is not a SIM card issue, by carrying out the foll. tests already
1- Signal strength in the area of use : At the time when I am unable to connect to 3G, my colleague sitting in the next desk and using a Motorola phone is consistently able to connect to the same 3G network from his phone. So the network strength must be fine.
2- SIM damaged or dirty - I have obtained a new SIM card as replacement, after this problem started, from my service provider yesterday. But the problem is not resolved.
3- Manual network search and connection - I have tried this many times, using WCDMA only or WCDMA(Preferred) options. In either case, only on rare occasions, the phone was able to connect to a network. However, 3G data connection (H+ icon) did not show and then the phone disconnects from network. On most occasions, when I manually attempt to connect to the 3G network, I get the message "Could not register to the selected network. Make sure SIM is inserted."
3- Trying different SIM/Handset - I have tried out both options of switching SIM and handset.
- My SIM on Motorola handset - connects to H+
- Another SIM on my Sony - momentarily connects, then disconnects and then does not connect to network.
Please let me know if anyone has faced similar issues and found any resolution. Thank you in advance.
Click to expand...
Click to collapse
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Plum Crazy said:
I think that there's an option to use 2G instead of 3G in the settings menu, have you checked to see if that is enabled?
Click to expand...
Click to collapse
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
soumit.c said:
That is the WCDMA option I've mentioned about, there was no other setting for this.
Anyways, it turned out to be a hardware problem. Got the "mother-board" replaced for free as it was under warranty & now working fine!
Click to expand...
Click to collapse
Good to see that you've sorted out the problem!

Note 5 at&t emergency calls only issue.

Hello. About a 4 months ago i have bought from eBay a note 5 at&t version. I live in Greece and my network operator is WIND GR. The phone works fine but from time to time i get an emergency calls only message. And i can't get and do a phone call. If i restart the phone everything goes to normal. Sometimes it goes on and off by itself (the problem).
Have been anyone experiencing the same issue? If the phone is incompatible with my network operator should it not work at all?
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
johnny.goldy said:
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
Click to expand...
Click to collapse
My sim is new. When i purchased the phone i have changed my old sim with a new sim 4g compatible.
It happened again. And i am missing calls like this. I will smash it with a hammer
Go to settings, backup and reset, then reset only network settings, see if any better signal
johnny.goldy said:
Go to settings, backup and reset, then reset only network settings, see if any better signal
Click to expand...
Click to collapse
Done that right now. Tomorrow i will get a new sim card and i will post if anything gets better. Thanks for the help.
Update of the situation. I have changed sim card 2 times. It still happening. My phone runs at nougat now and the problem still appears as before at 5 and 6 Android version. I currently gonna change service provider that has better and stronger signal. From what i have discovered. When the phone looses signal due too poor service provider signal sometimes it can't register to network by itself. If i enable airplane mode and then turn it off it comes back. Any clue? If it's hardware issue what can i change?
Should i have at the mobile networks auto detect or manual and my carrier?

MI 9/ network problems

Hello everyone,
I have Mi 9 M1902F1G 128gb with MIUI global 11.0.4. I am living in France and using Bouyuges telecom, recently when I come to work my phone loses network connection related to simcard. No calls, no 4G, no 3G nothing absolutely. There is a cross sign sometimes on network bar, then sim card activation process starts but no connection. Even I cannot send an sms. This is a new problem. I have been using this phone with same sim card for approximately for a year.
Thanks in advance
Okuw92
okuw92 said:
... recently when I come to work my phone loses network connection related to simcard.
Click to expand...
Click to collapse
Change job
Since you don't tell us what actions you already have taken the most obvious is to pull out the sim card and clean it. If this doesn't help, contact your operator to get a new sim card. Everything you say indicates that your problem is one with the sim card or the operator and has nothing to do with the phone.
okuw92 said:
Hello everyone,
I have Mi 9 M1902F1G 128gb with MIUI global 11.0.4. I am living in France and using Bouyuges telecom, recently when I come to work my phone loses network connection related to simcard. No calls, no 4G, no 3G nothing absolutely. There is a cross sign sometimes on network bar, then sim card activation process starts but no connection. Even I cannot send an sms. This is a new problem. I have been using this phone with same sim card for approximately for a year.
Thanks in advance
Okuw92
Click to expand...
Click to collapse
Have you tried with VoLTE disabled?
Also, by preferring network type 3G or even 2G, instead of 4G.
Maybe you recently got some some 4G/3G micro-station at work with the band not supported by phone
Edit: You could also try to inspect by Network Cell Info Lite, Net Monster, Net Monitor or similar apps available from Playstore

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