Yesterday afternoon I received a 2.3 GB update, which turned out to be the security patch for April. It installed normally but immediately started causing system and app failure. The problem arises when scrolling, as if the update time on the screen is reduced. It is a continuous stutter. I have restored the factory settings and the problem persists. Did something similar happen to them? Solutions? The truth is, I don't know what to do anymore. Will it be hardware? The phone has 3 months of use and prior to the update it worked perfectly.
Sorry if my post violates any forum rules, I'm new to this.
You could try going in to the system update again. Then click the menu top right and download latest package and try flashing it again
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I cleared the cache partition as some forums says but still getting the unlock freeze issue.
Please i need a final solution regarding this issue.
It's a TouchWiz bug. The latest update has tried to fix it but sometimes it continues to occur. We have to wait next update...
since the last update never seen it happen again.
have you updated your phone to the latest update?
My new P20 Pro (Canadian Telus) is having issues updating to CLT-L04 8.1.0.109(C792) from CLT-L04 8.1.0.107(C792).
The Problem is that the device simply will not update no matter the method.
My device is unrooted at this point.
What Happens.
When going through each of the scenarios,
1) The firmware is downloaded,
2) The phone then boots into firmware installation mode,
3) Firmware supposedly is updated
4) Phone Boots
5) Upon checking in phone status the phone is still on CLT-L04 8.1.0.107(C792)
Methods I have Used to Update
A) OTA Update (result: not updated)
B) Factory reset the device and then trying to OTA Update. (result: not updated)
C) Update via HiSuite (result: not updated)
At this point, I am unsure why this is happening and how I can update to the new firmware.
Any advice or guidance is greatly appreciated!
Did you factory reset? After the last attempt? Is your bootloader unlocked? Have you tried eRevovery?
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Just got off a chat with Huawei Canada and apparently technicians are aware of the issue and are working on a hot fix that should resolve the update issue.
ccwestcliff said:
I have the same issue: new P20 Pro from Koodo (single SIM version), out of the box it prompted me to update, after I did this, I had for example a corrupted Settings app (name was a mix of letters and numbers and same name corruption with Chinese characters within). After this happened I did a factory reset, was back on 107 and was prompted to update again in the morning, which I did. Same outcome as above, after apparently successful installation and restart, I was still on 107 ...
Click to expand...
Click to collapse
You issues are very similar to mine.
I also had a corrupted settings app as well (mix of letters and numbers with Chinese characters)
Still no fix for the 107 to 109 update to report on.
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
aglbz said:
So I had a chat session with a rep on Huawei Canada's site, he mentioned that my phone was 'Not Ready' for the update and hence why it was not updating.
I opted into an email notification through the rep for when the update becomes available.
I would recommend anyone else with this issue to bring it up to Huawei Canada and opt into a notification when the issue is resolved.
Click to expand...
Click to collapse
Well, given the corrupted Settings app that I (and seemingly others) had, I would say that "not ready" is rep speak for "we screwed up, please wait until we fix it" ...
Was delighted to see that CLT-L04 8.1.0.111(C792) showed up as update on my phone this morning and I hit the install button right away. Sadly (and really really annoyingly) the behaviour is the same as with the 109 update: the update seems to work but after restart the Settings app is corrupted and system shows still to be on 107. Immediately after the restart I was told to update to 111 which I tried once more, only to got a "Update couldn't be installed" fail message.
I then downloaded 111 again, wiped the cache partition and tried another installation. This time, the installation happened a lot faster (given the amount of update data, unrealistically fast) and I got the Update success message again. However, upon restart, I was still on 107 - this is pathetic!
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
ccwestcliff said:
Just to add to this story, I had to send my phone in for repair and apparently (according to repair report) the mainboard was replaced?! I am on .111 now and sincerely hope that future updates will perform as intended ...
Click to expand...
Click to collapse
Why u had to send it to repair?? is it because of the 'Update' not really updating issue? If you got any further solution for this,please let me know. I am also having the same problem.
Has anyone had any success with updates yet? I am still stuck on 107 and it say 114 is ready but always goes back to 107. No updates have installed, had the Telus p20 pro since July .
I haven't had any success yet. This is my last phone from them
I updated my moto x4 from Oreo to pie using flash using boot loader. my boot loader is still locked and software status is official too. It still is unable to update to January security update. Please help !!
yes I have also facing same issue... i have also try by safe mode but shows something not right .... reconnecting to server... might be Moto update Services try to connect moto server which has not able to connect due some issue in server... hope so this is issue...
you can connect to moto support team let me know what they are say for this issue.
They told to reset and try again.. to do that I got to backup my data which LL take time.. so on hold as of now
Yup, same here. I got the Android 1 Google Fi model (Bootloader unlocked, unrooted). I'll try again in a week and see if it resolves itself.
And another ~ bought 2, mine showed the update 3 days before my wife's but won't start (download and install now, via wifi only and it reverts back to the settings screen). She got the notification last night and it took first try. First time I've had this issue in the 4 months I've had the phone, just glad I'm not alone here....
Since you're official/fully stock, there's not really any alternatives besides factory reset or await for full image is available to manually flash via fastboot method. You do not need to unlock long as you stick with motorola firmwares. Links in FAQs thread.
Nothing new here? Mine keeps nagging me to do the update, start it and it shows getting to 17% on step 3 of 6, then just kicks me back out to the setting screen.
This is my first android phone (from a flip), couldn't get lineageos to work with my provider (RedPocket) and have neutered as much of the google crap as possible. Right on down to disabling all permissions for Play Store. Could that be part of my issue?
It has been nagging me since last few weeks, no solution apparently
New Update:
Could actually able to fix the issue by installing a vpn and set it as a USA based server.
My phone was bought in US and I was using it elsewhere. After using an USA based IP it downloaded the update and voila.
hey guys, post here because is the most active forum from xz2 and xz2 compact, i have both of these phones one with unlocked bootloader and the other stock, but with the lastest google play services update both phones gets into bootloop after restarting for apply the update, so im stuck on may 2020 update bacuase august 2021 update briks my both phones. Have you face this issue? do you know what to do to avoid it?
Since when do you need to reboot for a google play service update? Never heared before
Yeah, mine just started bootlooping with a play system update today, even though I already had august patches.
EDIT: it somehow fixed itself after 20/30 boot attempts
Yes, there is such a problem, gogle play updates are in Security, it is treated after a couple of reboots, but does not solve the problem sony xz2 h8266
I have same problem, trying fix this with Xperia Companion, refresh last firmware update, with reset all settings. Nothing helps, but phone start after 20\30 boot attempts like marcogiannetta said.
it happen with me either and after fix it with Companion it got same problem so , I fix it again and stop auto update but nothing stop the stupid error .. any suggestion ?
I have the same problem :-(
If it bootloops, patiently wait for 20-30 bootloops, it will eventually boot into the OS.
Then enable developer options and disable automatic system updates..
It's the only way to prevent the error so far.
Still waiting for the real solution to this problem...
The Play system update has been took down so we are now stuck on may 2020 update :/
Hello guys.
I need help asap.
today after updating to the latest stable release (MIUIU 12.5.4) I started experiencing problems with the signal coming on and off every two or three minutes. It loses both gsm and 4g services.
I tried removing the SIM card, restarting, updating the android web view, everything.
has anyone Experienced something similar ?????
thanks
How did you flash the update ?
i just used the official miui updater.
My phone is not even rooted
zzhor84 said:
i just used the official miui updater.
My phone is not even rooted
Click to expand...
Click to collapse
Did the issue fix itself?
I am encountering the same issue and looking to know if it is a phone thing or an update issue.
I factory reset the phone but the issue is still occurring.
I tried downgrading to 12.5.3 but it didn't work. Seems like roll back is prohibited at my phone.
The issue stopped occurring for approx 9 days and yesterday without doing anything it started reoccuring and has not stopped since.
The issue keeps reoccurring even in safe mode.
I am totally confused. I don't know what to do
The same issue with mine also after updating to 12.5.4. The phone can't be used while every 2-3 minutes disconnects from network. Any ideas?