Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I got the same problem here
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
simon-sf said:
Did yuo do same clearing in google services framework and put language to english?
---------- Post added at 12:08 PM ---------- Previous post was at 12:03 PM ----------
1 - Put it in English US
2 - Force stop Google Service Framework and then, clean data
3 - Try again
P.S.: Everytime i do this, it works.
Exactly as i described.
Copied from nokia 8 updates...worked for me.
Click to expand...
Click to collapse
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
blife said:
Thanks for your replay,
I tried to follow your steps but both 'Disable' and 'Force Stop' buttons for Google Play Services are disabled and I can't press/change them!!
Click to expand...
Click to collapse
Sorry for my bad English guys?
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
mourad1987 said:
Sorry for my bad English guys
First if all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
The problem is solved
Thanks for your complete instruction, I really appreciate it.
blife said:
The problem is solved
Thanks for your complete instruction, I really appreciate it.
Click to expand...
Click to collapse
Your welcome???
I'm also very happy to find a way to solve this problem finally...
Have fun.
mourad1987 said:
Sorry for my bad English guys
First of all you most uninstall the update for google play service, for do that go to setting>app and notifications>app info>google play service app and from right corner of the app page there is 3dot, tap on it and uninstall updates. Now you can disable or force stop google play service app.
If the update doesn't uninstall go to setting>security & Location then from there scroll down and tap on device admin apps and remove the tik of find my device. Now go to app page and uninstall the update.
I do this method and after uninstall the updates and disable google play service app go to update software check and again couldn't download... then I enable again google play service and go to system update page and check... Ok the problem solved... If couldn't update yet, use a vpn like psiphon and try again. It should work.
Don't forget after system update completed, install update for google play service app again.
Thanks to Simon-sf and all of you.
Click to expand...
Click to collapse
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
mt5502 said:
I did everything but after that it says your system is up to date :laugh: and after i turn back on the google play services it says update available. any solution?
Click to expand...
Click to collapse
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
mourad1987 said:
Did you do everything that I say???
Whats is your problem exactly?
After that it say update available, can you able to download it?
I say that you must uninstall the update for google play service and then disable it and check the update... Then enable it again and check and if update available, download it. If couldn't download again, use a vpn app like psiphon. It should work.
Click to expand...
Click to collapse
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
mourad1987 said:
Hi everyone,
I have nokia 8...my problem is that I always have same problem with system update, when a new system update available for my phone(including both new os updates and security patches) and I try to download it, it failed... It says couldn't diwnload with both wifi and data connection, I try many ways like use vpn (psiphon) and the same thing!!!
I restart the phone and clear the data and cache in the google play service app and not work...
I know whit factory data reset problem solved but I dont want do that every time.
Please if any body know about my problem, tell me what can I do.
Thanks so much.
Click to expand...
Click to collapse
I have the same problem.
And one more. ....the microphone doesn't work randomly
jerome59279 said:
I have the same problem.
And one more. ....the microphone doesn't work randomly
Click to expand...
Click to collapse
For your first problem, I explain it completely in previous posts.
And for your second problem, I dont face this problem personally but a soft reset or hard reset (if needed) should be work.
i have the same problem
did you found a fix for it
mourad1987 said:
Ok... You must after disable Google play service app and check the update, enable it again and after enable it again go to setting and check for update system... and if available, download it. And after that if you couldn't download, use vpn.
Understand??? You must after disable it enable google play service app again and then try for download system update.
Click to expand...
Click to collapse
It seems this don't work on 8.1 anymore , since I updated to 8.1 it's not working and can't download updates!
Nokia 8 not updating to Android 8.1.0
mt5502 said:
Yes i did everything .before i disable the google services i have the update and it says couldn't download after i disable the google services it says your system is up to date . And theres no new update . I tried vpn apps and same result again .
Click to expand...
Click to collapse
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Boog_J said:
I have a Nokia 8 that is not updating to Android 8.1.0 and have been trying all solutions listed in this thread without any success.
The phone originally had Android 8.0.0 and the February 2018 security update installed.
6 weeks ago I inserted an AT&T sim into the phone for a trip to the USA and the phone immediately installed security updates for March and April 2018 into Android 8.0.0.
On return to Australia I replaced the sim with my regular carriers sim but no further security or operating system updates have occurred.
I contacted Nokia Support, they have a form letter reply that advises to clear cache in carrier services and insert a sim from a different carrier, no effect.
I have reset the TS-1012 to factory defaults several times but still no updates.
An identical phone in the house using the same carrier and sharing the same WiFi updated to Android 8.1.0 months ago.
Could the problem relate to the March and April security updates being installed into Android 8.0.0 rather than 8.1.0 released in February 2018?
Just spent the weekend trying all solutions I can find on the net but still no joy.
Can anyone assist?
Click to expand...
Click to collapse
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
I would think your on the right track with your thinking. I would say that you've ended up out of sync with the the OTA updates being distributed in Australia. (I'm no expert, but it seems logical).
I would suggest just manually updating to the June update via SD card will at least get you up to date.
FYI i have the same model (TA-1012 ) in Australia.
Click to expand...
Click to collapse
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Boog_J said:
I tried to update my Nokia 8 phone ( currently build number 00WW_4_390_SP04 ) using file Nokia8_Android_8.1_Oreo_4.84A_Update.zip but this operation failed.
The file is described as containing Android 8.1 plus the February 2018 security update, the update process complained that the install file was older than that currently installed and terminated with an error message.
My phone appears to have incorrectly installed the March and April 2018 security updates into Android 8.0.0 so the Android 8.1.0 update process stalls due to these updates at a guess.
Also a guess, I would need an Android 8.1.0 update file that has the May 2018 security update included for the update process to work.
Any idea where update files can be downloaded or even if an Android 8.1.0 update file exists that includes the May 2018 security update?
Click to expand...
Click to collapse
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Nokia 8 not updating to Android 8.1.0
ajgftw said:
Have you tried the firmware available here:
https://forum.xda-developers.com/no...ia-8-nb1-june-firmware-via-ota-t3798056/page3
Firmware version 4.88 (May security update)?
That's the one I used on my TA-1012 and it worked fine.
Click to expand...
Click to collapse
Many thanks for your help, I downloaded file June08_NB1_v4.88B.zip and it installed without incident.
I now have a TA-1012 with Android 8.1.0 installed and the Android security patch level is 1 May 2018.
The build number is shown as 00WW_4_88B.
Dumb question, but will the phone now do automatic OTA updates or are updates to be downloaded and applied manually from here on?
I can only guess at what prevented the phone from doing OTA updates previously, just wondering as to whether if is now fixed.
I updated my moto x4 from Oreo to pie using flash using boot loader. my boot loader is still locked and software status is official too. It still is unable to update to January security update. Please help !!
yes I have also facing same issue... i have also try by safe mode but shows something not right .... reconnecting to server... might be Moto update Services try to connect moto server which has not able to connect due some issue in server... hope so this is issue...
you can connect to moto support team let me know what they are say for this issue.
They told to reset and try again.. to do that I got to backup my data which LL take time.. so on hold as of now
Yup, same here. I got the Android 1 Google Fi model (Bootloader unlocked, unrooted). I'll try again in a week and see if it resolves itself.
And another ~ bought 2, mine showed the update 3 days before my wife's but won't start (download and install now, via wifi only and it reverts back to the settings screen). She got the notification last night and it took first try. First time I've had this issue in the 4 months I've had the phone, just glad I'm not alone here....
Since you're official/fully stock, there's not really any alternatives besides factory reset or await for full image is available to manually flash via fastboot method. You do not need to unlock long as you stick with motorola firmwares. Links in FAQs thread.
Nothing new here? Mine keeps nagging me to do the update, start it and it shows getting to 17% on step 3 of 6, then just kicks me back out to the setting screen.
This is my first android phone (from a flip), couldn't get lineageos to work with my provider (RedPocket) and have neutered as much of the google crap as possible. Right on down to disabling all permissions for Play Store. Could that be part of my issue?
It has been nagging me since last few weeks, no solution apparently
New Update:
Could actually able to fix the issue by installing a vpn and set it as a USA based server.
My phone was bought in US and I was using it elsewhere. After using an USA based IP it downloaded the update and voila.
Yesterday afternoon I received a 2.3 GB update, which turned out to be the security patch for April. It installed normally but immediately started causing system and app failure. The problem arises when scrolling, as if the update time on the screen is reduced. It is a continuous stutter. I have restored the factory settings and the problem persists. Did something similar happen to them? Solutions? The truth is, I don't know what to do anymore. Will it be hardware? The phone has 3 months of use and prior to the update it worked perfectly.
Sorry if my post violates any forum rules, I'm new to this.
You could try going in to the system update again. Then click the menu top right and download latest package and try flashing it again