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hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk
It just starts 2 months after I bought it. Initially the mobile will randomly and automatically shutdown, and it can only reboot when connected to the charger. But the problem is worse this time. Now when I start the mobile with the charger, and once the charger is removed, it will go black immediately.
I checked the battery when the mobile is rebooted, the battery is good.
I did the "wipe data" and "wipe cache partition" and reset the mobile to factory setting, the problem is still there.
I upgraded the mobile ROM via Ordin from 5.1.1 to 6.0.1, the same problem still happened.
Could anyone can help me to solve this problem ?
Do you have a case on the phone? I had a lot of heat issues with the Otterbox. Once I removed the case my slowness, lockups, and shutdowns stopped. Never again!
Sent from my SAMSUNG-SM-G890A using XDA-Developers Legacy app
No case is used for the phone.
lzptbx said:
It just starts 2 months after I bought it. Initially the mobile will randomly and automatically shutdown, and it can only reboot when connected to the charger. But the problem is worse this time. Now when I start the mobile with the charger, and once the charger is removed, it will go black immediately.
I checked the battery when the mobile is rebooted, the battery is good.
I did the "wipe data" and "wipe cache partition" and reset the mobile to factory setting, the problem is still there.
I upgraded the mobile ROM via Ordin from 5.1.1 to 6.0.1, the same problem still happened.
Could anyone can help me to solve this problem ?
Click to expand...
Click to collapse
Do you resolve it? I have the same problem, i update to nugat beta2 And still shut down... May by it some hordware bug?
I have this issue last week. Solved by bring it for service. They said it's power IC problem. It's cheap to replace the IC, so you may want to try.
Tykers said:
Do you resolve it? I have the same problem, i update to nugat beta2 And still shut down... May by it some hordware bug?
Click to expand...
Click to collapse
No, it's still lying on my table. Initially I doubt it's the battery problem, but after checking by the repairing shop, the battery is proved to be perfect. They consider it may be the software problem, so I upgraded the phone from 5.1.1 to 6.0.1, and nothing changes.
By the way, I tried to place the non-AT&T sim card in the phone, and it's still working with 6.0.1, but with the charger connected.
binhpv said:
I have this issue last week. Solved by bring it for service. They said it's power IC problem. It's cheap to replace the IC, so you may want to try.
Click to expand...
Click to collapse
Thanks, but I bought it from the online market. Does any samsung service centre or mobile repairing shop can do the replacement ?
lzptbx said:
Thanks, but I bought it from the online market. Does any samsung service centre or mobile repairing shop can do the replacement ?
Click to expand...
Click to collapse
It shares the hardware with the normal S6, so a typical mobile repairing shop should be able to do the replacement
binhpv said:
It shares the hardware with the normal S6, so a typical mobile repairing shop should be able to do the replacement
Click to expand...
Click to collapse
Thanks. I'll have a try.
Solved.
But the service guy has to break the front screen to open the phone, therefor the front screen was also replaced and it's not cheap.
lzptbx said:
Solved.
But the service guy has to break the front screen to open the phone, therefor the front screen was also replaced and it's not cheap.
Click to expand...
Click to collapse
are you sure he had to break the phone screen? Maybe he made a mistake and told you so... I don't want to break my front screen just to fix the issue... I am currently on Android 7.0, SM-G920F, anyone experiencing the same?
I had this problem before it was from battery, I only change it & its okay now.
foreiner said:
I had this problem before it was from battery, I only change it & its okay now.
Click to expand...
Click to collapse
what about new software update, did that resolve the issue for any of you? I am getting a new software update notification for last week or so but I am not sure will it randomly reboot while update. Don't want to brick my phone...
Cokaric said:
what about new software update, did that resolve the issue for any of you? I am getting a new software update notification for last week or so but I am not sure will it randomly reboot while update. Don't want to brick my phone...
Click to expand...
Click to collapse
Hi sorry for late
I am on custom rom its good :good::good::good:
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
It a hardware problem i believe. Coz even i had the same issue. I immediately sent it to service center which was luckily nearby my home. They took a video of that issue and sent it to Nokia for replacement. They approved my replacement and gave me a approval letter and requested me to visit the shop where i had purchased the phone. The shopkeeper took my old phone back along with all the accessories and approval letter and within 5 mins they gave me a new unit.(note: the service center person told me that if you have purchased the phone from a store then you have 14 days replacement guarantee in case if any issues persist post format or tests).
I have the same issue, tried all methods you mention to make it work normally without succes. I dont know if it is a touch hadware problem because it happens very ramdomly and works instantally and normally again if I lock and unlock the screen
Some days not happens, another days happens very frequent.
Another fact, every time I installs some Factory image (Android P developer preview, Android 8.1), the touch not give problem at all for aprox 2 days or more.
I'm very frustrated with this issue.
sid_25 said:
Hi Folks,
I have got a Nokia 7 plus and since the day I have bought it, I am facing a strange problem.
Every now and them the screen freezes and only way to make it work again is locking and unlocking the phone.
I can say the screen do not respond to touch because the buttons are working properly in this case.
Tried resetting the phone, installing Android P, Rolling back to O, but nothing works. the problem still persists.
Curious to know if anyone else is facing such problem or if anyone has got any solution to fix this issue?
Click to expand...
Click to collapse
This is the Nokia 7+ quality problem, go to the after-sales service to replace the screen for free.
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Tapas87 said:
So i got my device replaced and for sometime, it did not give the problem but after 3 weeks, i started experiencing the same problem. New device also becomes unresponsive at times and then i have to switch off/on again to use it. I updated OS to Android P DP3 last week but issue still persists.
Click to expand...
Click to collapse
I think we can clearly consider this as a hardware problem in that case.
i have same problem with my Nokia 7+, I gave a chance to nokia but I'm already starting to change my mind, the bootloader can not be officially unlocked and now the problem with the touchscreen, a bit disappointed, I hope hmd solve these issues and if not, buh bye nokia.
sid_25 said:
I think we can clearly consider this as a hardware problem in that case.
Click to expand...
Click to collapse
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Tapas87 said:
Surprisingly there is no issue now once i updated Nokia 7 plus to Android 9 pie yesterday. No screen freeze or lag at all. Its working smooth now.
Click to expand...
Click to collapse
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Sent from my Nokia 7 plus using Tapatalk
bvanaerde said:
Sadly, this is not the case here. I did a clean install of the latest developer preview, and I still experience an unresponsive system. Right after lock/unlock it works again.
Click to expand...
Click to collapse
Seriously ur device need a service centre
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Rowdyy Ronnie said:
It happens to me sometimes while uninstalling an app. Device freezes and doesn't respond. After like 10-15 seconds, it uninstalls the app and start responding.
Click to expand...
Click to collapse
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Sent from my Nokia 7 plus using Tapatalk
spaha-bih said:
I have similar problem.
When I want to clear data for the chrome through the settings, device goes mad, most of the time freeze and its difficult to restart it.
I thought they fixed with august security patch, but no.
Click to expand...
Click to collapse
Yes, it happens to me as well. Let say Chrome has 200mb cache and if I click on Clear Cache, device freezes.
I used to face this problem quite frequently, but I haven't seen it in quite a while. For this reason, I'm pretty sure it was a software related issue and not a hardware one, as a hardware problem would be unlikely to go away, but a software one could be fixed with updates.
It started to happen on ly device today. I have the august security patch and my model is ta 1055 so i don't think the problem is solved yet
Cleared chrome cache. Device freeze for 15 minutes and rebooted. On Pie dev 4
There are so many seemingly random issues with this phone, I can safely say that I hate it. I never know if it's going to take a call (unresponsive soft button), or if the person on the other end will be able to hear me (mic just randomly stops working at least once a week). Freezes a few times every day. Won't allow push email notifications after (or during) sleep, have to reboot. The list goes on......
Going to turn in my device for repairs. It's taken Nokia long enough to come up with a software solution. On the Nokia forums there are several people who were helped with a touch panel repair.
Sent from my Nokia 7 plus using Tapatalk
Already sent back the device for repairs twice, each time they sent it back with just a reinstall of an older Android version... claiming it would be fixed.
In Europe, there's no Nokia repair, so another party is taking care of the repairs. It seems like they are not really aware of the ongoing bugs/problems of the device, which makes it extremely difficult to get them to actually repair the device properly.
First time they even told me they "replaced defective hardware", when in fact the hardware was not touched at all.
I managed to record the issue with another device, and showed it to the vendor.
Now they're offering me a refund. It looks like this is the best option I can get from them.
Really sad though. I was hoping for them to just fix it. Apart from this problem, it is a really good device. There's not really a good alternative in the same price range.
Sent from my Nokia 7 plus using Tapatalk
Im having trouble unlocking my device, I tried the finger touch to unlock but it did not unlock and the phone is unresponsive even on pressing the power button. I tried to force restart by pressing and holding the powerup button and power nutton simultaneously but still no result. Also I could see a red led light at the lefthand side of speaker on top.
Note: The device was fully charged.
can someone help me with this Issue please
Hello, I recently bought a galaxy note 8, it was a used one. The thing is, sometimes a horizontal RGB line appears for a millisecond where the status bar is located. It usually appears when I put the phone on charge, it comes and goes really fast and this also happens when i press the power button to lock the screen. My question is that will this cause problems in the future or not. Please let me know if someone has faced a similar issue before. Thanks
Um3r32 said:
Hello, I recently bought a galaxy note 8, it was a used one. The thing is, sometimes a horizontal RGB line appears for a millisecond where the status bar is located. It usually appears when I put the phone on charge, it comes and goes really fast and this also happens when i press the power button to lock the screen. My question is that will this cause problems in the future or not. Please let me know if someone has faced a similar issue before. Thanks
Click to expand...
Click to collapse
Make sure your phone is updated to the latest version of firmware.. I do recall some other people saying that but it was resolved after an update so I would suggest you try that first and if that doesn't fix it then you know there's something wrong with the screen.
MrMike2182 said:
Make sure your phone is updated to the latest version of firmware.. I do recall some other people saying that but it was resolved after an update so I would suggest you try that first and if that doesn't fix it then you know there's something wrong with the screen.
Click to expand...
Click to collapse
I had android 8 on this device. At that time, I didn't notice this issue, after I updated to Oreo, I saw this issue, so, maybe it's because of the update?
Um3r32 said:
I had android 8 on this device. At that time, I didn't notice this issue, after I updated to Oreo, I saw this issue, so, maybe it's because of the update?
Click to expand...
Click to collapse
It is that's why I said check and see if there's any other updates available yet.. It's not going to hurt it if you have to wait a little bit for the next update.
MrMike2182 said:
It is that's why I said check and see if there's any other updates available yet.. It's not going to hurt it if you have to wait a little bit for the next update.
Click to expand...
Click to collapse
It's updated to the latest software, let's see if the issue persists in the next update. I hope it doesn't ?
hello guys
I have an issue on my S10 and thats just rebooting randomly, even sometimes when im not using it and its standby on the desk.
i search about it and saw someone elese have same problem, so i want to know what is the problem and how to fix it.
i found someone who fixed it with some solution at this topic but that is not my phone model :crying:
i just change my android version to 10 and its not fixed..
i tried home csc and csc files and even tried pit files too..
please hellllp
thanks
Did you try a data factory reset? It might be a hardware issue, I would take it to a local repair shop or contact Samsung on it.
StoneyJSG said:
Did you try a data factory reset? It might be a hardware issue, I would take it to a local repair shop or contact Samsung on it.
Click to expand...
Click to collapse
yes i did and not worked..
Justphemy said:
yes i did and not worked..
Click to expand...
Click to collapse
get the factory firmware from sammobile.com and flash it in Odin. be sure to factory reset from within the settings first or the FRP might crop up. This is the nuclear bomb method that 99% of the time fixes any glitches caused by software. You might have a hardware issue, but this will help rule that out
Youdoofus said:
get the factory firmware from sammobile.com and flash it in Odin. be sure to factory reset from within the settings first or the FRP might crop up. This is the nuclear bomb method that 99% of the time fixes any glitches caused by software. You might have a hardware issue, but this will help rule that out
Click to expand...
Click to collapse
Thanks man i will try it soon, so is it different from that what I did? I tried update to android 10 with odin, with 4 files
Justphemy said:
hello guys
I have an issue on my S10 and thats just rebooting randomly, even sometimes when im not using it and its standby on the desk.
i search about it and saw someone elese have same problem, so i want to know what is the problem and how to fix it.
i found someone who fixed it with some solution at this topic but that is not my phone model :crying:
i just change my android version to 10 and its not fixed..
i tried home csc and csc files and even tried pit files too..
please hellllp
thanks
Click to expand...
Click to collapse
I had this issue with rooted Android 9, too. But it it very strange you get this problem on Android 10 because the kernel panic problem is fixed there. When you are not rooted, you should not have this problem anyway. Try restore your software in Odin like the other users already suggested.
ThomaSEK said:
I had this issue with rooted Android 9, too. But it it very strange you get this problem on Android 10 because the kernel panic problem is fixed there. When you are not rooted, you should not have this problem anyway. Try restore your software in Odin like the other users already suggested.
Click to expand...
Click to collapse
i just checked my phone for update with Smart Switch app on pc, and that show me an update with a pda and csc codes to update.. i just do it, is it ok right now?
It should be okay, yes.
Justphemy said:
i just checked my phone for update with Smart Switch app on pc, and that show me an update with a pda and csc codes to update.. i just do it, is it ok right now?
Click to expand...
Click to collapse
Please let me know if this has worked for you. I'm having a similar problem that only started when i updated to android 10.
I have a totally stock, Verizon S10. Never had a problem with it on 9. After updating i started noticing after about 8-12 hours phone starts getting very sluggish, gets hot, has trouble even doing processor intensive things like opening camera and taking a picture without it crashing back to the OneUI launcher. Launcher would show up blank and take 5-10 seconds to restore my icons and widgets. Lock Screen lags really bad and face rec hardly works if at all. Phone gets really hot and if i look at the CPUs (Antutu BM) they are usually all maxed out.
A reboot fixes everything and then it will be fine again for another 8-12 hours and then, like clockwork, it starts up again. I've done a factory reset with data restore. Didnt fix it. Did another one without data restore and it is still happening. Would an Odin flash be different than a factory reset from the settings menu?
razen_kain said:
Please let me know if this has worked for you. I'm having a similar problem that only started when i updated to android 10.
I have a totally stock, Verizon S10. Never had a problem with it on 9. After updating i started noticing after about 8-12 hours phone starts getting very sluggish, gets hot, has trouble even doing processor intensive things like opening camera and taking a picture without it crashing back to the OneUI launcher. Launcher would show up blank and take 5-10 seconds to restore my icons and widgets. Lock Screen lags really bad and face rec hardly works if at all. Phone gets really hot and if i look at the CPUs (Antutu BM) they are usually all maxed out.
A reboot fixes everything and then it will be fine again for another 8-12 hours and then, like clockwork, it starts up again. I've done a factory reset with data restore. Didnt fix it. Did another one without data restore and it is still happening. Would an Odin flash be different than a factory reset from the settings menu?
Click to expand...
Click to collapse
no thats not worked..
i have similar problem sometimes
Perhaps reflash the same firmware with home csc
Justphemy said:
no thats not worked..
i have similar problem sometimes
Click to expand...
Click to collapse
I think I may be onto something. Do you have any battery monitoring apps? I had Accubattery, better battery stats, and gsam battery monitor installed. Gsam and BBS had battery_stats permissions granted via adb. I was beginning to wonder if they were causing some kind of memory drain so I wiped their data and uninstalled them. Immediately after that I rebooted and after 46 hours of uptime there was absolutely no problem. Phone flies and runs cool as ice.
I'm currently installing them one at a time and waiting 48 hours after each install to see if and when the problem comes back.
---------- Post added at 12:16 PM ---------- Previous post was at 12:06 PM ----------
And I'd just like to add that when my phone starts acting up it gets worse and worse to the point it won't even unlock and go to the home screen. Then it will actually reboot itself. I assume it panicked because it just doesn't have enough ram to complete any tasks.
so maybe its about the battery for you? btw my problem still alive
Guys, I got the same problem, did you guys find a way to fix it? Just realised today that even the system data, i.e fingerprints have been corrupted, what exactly is happening and how to fix this, it has been driving me crazy for the past couple of months.