Thank you for choosing Huawei and submitting your claim.
We recognise that the details of our recent Huawei P40 Pro pre-order promotion were not clear enough, and that some customers have received a CP60 Wireless charger (15Watt) when they were expecting a CP61 Wireless Charger (27Watt).
Customer satisfaction is very important to us and we are very grateful to those customers who were amongst the first to order the Huawei P40 Pro. We would therefore like to provide all customers who submitted a valid claim with a voucher that they can use to purchase the CP61 Wireless Charger from our Huawei Store. That is, of course, in addition to keeping the original CP60 Wireless Charger.
You will receive your voucher and instructions on how to redeem it by 11th June 2020.
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Click to collapse
Just got this email, hope we can use it on something else
Interesting - who exactly sent the email? Huawei Customer Services or the Promotions Team (which is a separate company).
That's the same information I was told from the UK Customer Service Manager a few weeks ago but hadn't actually heard anything since. Nice to see they've finally put it right, but the initial handling of this was terrible. You'd think Huawei would want to negate any bad press with its current position. The company that handles the promotion has prior for this type of thing though (not sending items out, misleading terms, shocking customer service - Opia Limited).
Kotd88 said:
Interesting - who exactly sent the email? Huawei Customer Services or the Promotions Team (which is a separate company).
That's the same information I was told from the UK Customer Service Manager a few weeks ago but hadn't actually heard anything since. Nice to see they've finally put it right, but the initial handling of this was terrible. You'd think Huawei would want to negate any bad press with its current position. The company that handles the promotion has prior for this type of thing though (not sending items out, misleading terms, shocking customer service - Opia Limited).
Click to expand...
Click to collapse
Huawei Promo semt the email. Yea i agree with the negative press, with what is going on and i was already mad at them for the slow updates. This would go a long way if we can use it as a voucher to get anything we want on the store
flystarjay said:
Huawei Promo semt the email. Yea i agree with the negative press, with what is going on and i was already mad at them for the slow updates. This would go a long way if we can use it as a voucher to get anything we want on the store
Click to expand...
Click to collapse
Just checking did you actually receive the voucher? Seems the promo team are still denying a mistake. They have offered some people only a £10 voucher.
Kotd88 said:
Just checking did you actually receive the voucher? Seems the promo team are still denying a mistake. They have offered some people only a £10 voucher.
Click to expand...
Click to collapse
i thought the voucher is coming after june 11th? no i have not received the voucher.
guys i order mine not on pre-order but normall.. I presume i cant get this one too?
marcel112 said:
guys i order mine not on pre-order but normall.. I presume i cant get this one too?
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Click to collapse
No. It was the pre-order deal. You had to submit proof of purchase before a certain date and only from select retailers.
Which country are you guys from? In Germany, the preorder bonus was gt2e and freebuds3
In the UK the pre order deal was;
Freebuds 3
CP61 wireless charger (but they sent cp60)
Supercharge in car charger
I am in the UK, i claimed the promo and received the 15W CP60 charger (plus the 27w car charger and freebuds 3) - I wasn't that bothered as I don't like flat chargers and have stuck the car charger to the bedside table to use as a stand and charge at 27W. Because of this i never queried the claim.
This morning Huawei have emailed to say that as the promo terms wern't clear I will receive a voucher to buy the faster CP61 charger by the 11th June. So looks like they are pro-actively contacting people who claimed.:good::good:
AnthonyParryUK said:
I am in the UK, i claimed the promo and received the 15W CP60 charger (plus the 27w car charger and freebuds 3) - I wasn't that bothered as I don't like flat chargers and have stuck the car charger to the bedside table to use as a stand and charge at 27W. Because of this i never queried the claim.
This morning Huawei have emailed to say that as the promo terms wern't clear I will receive a voucher to buy the faster CP61 charger by the 11th June. So looks like they are pro-actively contacting people who claimed.:good::good:
Click to expand...
Click to collapse
how easy is it to use the the car charger as a stand? cause i have not open mine and looking to sell it
flystarjay said:
how easy is it to use the the car charger as a stand? cause i have not open mine and looking to sell it
Click to expand...
Click to collapse
Super easy for me. It comes with a clamp with super sticky 3M tape on it. My bedside table has a shelf on the back so was able to stick it to he verticle bit holding the shelf, so it's above the actual table. Probably more difficult if you're looking to stick it on the table itself though as the clamp isn't that big. The charger has a car input and a USB C input so i just use the original Phone charging plug and cable and get the full 27W charging. I love the fact that it has sensors to grip and release the phone - honestly thats the main reason i decided to use it instead of the 15W charging stand that i already had!! :laugh: :silly:
I have an Audi A3 with the aeroplane style vents - the car charger wouldn't clip onto the vents (or anywhere else for that matter) and even if it did it's so heavy it would of dragged the whole unit down. My only option was to use the 3M pad to stick it on and I didn't wanna do that. Something to think about if your car doesn't have conventional air vents (A class comes to mind).
My Voucher code to get the correct charger arrived today and its worth £69.99 ... Can confirm it is not specific to the charger. You're able to buy anything from their store. I didn't need another charger, so I've got some smart scales on their way to me
got my voucher as well, yay, wish the expiry date was december or so to give me a chance to raise funds to buy their laptops
In ireland is the only place you get only the freebuds 3. very disappointing.
In case anyone wishes to know the status for Germany: Last Friday I received a little package from "Teqcycle Solutions GmbH" with a Huawei GT 2e Smartwatch and Freebuds 3 inside.
GT 2e is a real fine piece of technology, the Freebuds 3 are okay: Real nice and clever design, great feel and secure fit in your ears. Also the noise cancelling works astonishingly well, really makes a difference which I didn't expect. In addition, using the Freeebuds 3 for phone calls works pretty well, my dialog partners didn't even notice I was using a headset, they all reported a real great sound quality. But the sound if listening to music is just okay, weak bass, sound not really transparent and well defined, nothing to write home about. Plus inability to switch off the headphones without returning them to the charging case (which even allows wireless charging, so you can charge the case wirelessly with your P40 Pro). I *hate* forced charging as it wears down the battery quickly, especially devastating for tiny batteries like the 30 mAh ones in the Frebuds 3. I also miss some more touch control - at present, the Freebuds only react on double taps, not on single taps, not on triple taps, not differentiating between short and long taps, narrowing the range of control actions to just two, which is far too less.
Oops, wrote more than intended!
Klosterbruder said:
In case anyone wishes to know the status for Germany: Last Friday I received a little package from "Teqcycle Solutions GmbH" with a Huawei GT 2e Smartwatch and Freebuds 3 inside.
GT 2e is a real fine piece of technology, the Freebuds 3 are okay: Real nice and clever design, great feel and secure fit in your ears. Also the noise cancelling works astonishingly well, really makes a difference which I didn't expect. In addition, using the Freeebuds 3 for phone calls works pretty well, my dialog partners didn't even notice I was using a headset, they all reported a real great sound quality. But the sound if listening to music is just okay, weak bass, sound not really transparent and well defined, nothing to write home about. Plus inability to switch off the headphones without returning them to the charging case (which even allows wireless charging, so you can charge the case wirelessly with your P40 Pro). I *hate* forced charging as it wears down the battery quickly, especially devastating for tiny batteries like the 30 mAh ones in the Frebuds 3. I also miss some more touch control - at present, the Freebuds only react on double taps, not on single taps, not on triple taps, not differentiating between short and long taps, narrowing the range of control actions to just two, which is far too less.
Oops, wrote more than intended!
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Click to collapse
I have to agree on the FreeBuds 3. I was disappointed with mine mainly due to the sound. I really wanted to like them as I'd moved from Apple to Huawei (P40 Pro). But compared to the 2nd Gen AirPods they really don't compare. Battery life isn't as good, sound quality is off the mark especially with bass as you say. I also found the ANC didn't work great, especially walking with it on as the wind creeps in creating a strange sound effect. And lastly I felt they give me a headache, I could sense them firing off waves when I had them in (which I know, makes me sound crazy...:silly. Sold mine and bought a wireless charging case for my AirPods and now I'm happy again!
hmm i really liked the sound and the bass, i thought it was as good as beats by dre, i was genuinely impressed.
I wish it had longer lasting battery, longer than 4 hours. Also wish you could control the volume, how did Huawei not add volume control to it?
and unfortunately, it is always charging
Related
OK
So call Samsung support. I hope pple no how to use google if not, I guess I can give you number lol.
Use number pad to be transferred to gear department.
Then say u want to be transferred to gear accessories department.
Then there you go.
They can order you how ever many charging cradels u wish
If help. Thanks button is right below
How much are they?
Proof? And how much? I been calling them for awhile, no luck.
Sent from my SM-N900V using xda app-developers app
trevor7428 said:
OK
So call Samsung support. I hope pple no how to use google if not, I guess I can give you number lol.
Use number pad to be transferred to gear department.
Then say u want to be transferred to gear accessories department.
Then there you go.
They can order you how ever many charging cradels u wish
If help. Thanks button is right below
Click to expand...
Click to collapse
I just got off the phone with Samsung. NO Replacments are being sold YET. The Gal I spoke to was really nice and found out that they should be released MID Nov, she inquired further that an internal memo said the should be ready for shipping on Nov 21st. And they will be about $30-$50. They have not yet settle on a price. She expects it to be 30 for OEM and 50 for retail package version for the stores. (Available First of DEC.)
She did say they will work for charging only they will not work for activation. (Missing the NFC inside) Should still work for file transfers for developers she said.
Hope that helps everyone out. I know I will be buying one regardless..
- Albert
Edit:
Come on China (Make us a $0.99 version LOL)
Maybe I should try and find one of the MFQ's out there and have them start making them. Maybe even a better version.
almulder1092 said:
She expects it to be 30 for OEM and 50 for retail package version for the stores. (Available First of DEC.)
Click to expand...
Click to collapse
WOW! That is a ridiculous amount of money - especially missing nfc (which is reprogrammable anyway). Just need to wait for cheap knock off versions (kinda surprised there are none yet; seem easy enough to make)
Realistically, don't break the original. You could wear it but that would make it prone to being destroyed.
I'm going to be super careful with mine now by placing it in my sock drawer.
Someone posted this link in another charger thread:
http://skinflint.co.uk/eu/samsung-g...ng-station-black-ee-dv700bbegww-a1003340.html
More realistic prices..
Btw just search for the part number. There are a lot of resellers out there
https://www.google.nl/search?q=EE-DV700BBEGWW
almulder1092 said:
I just got off the phone with Samsung. NO Replacments are being sold YET. The Gal I spoke to was really nice and found out that they should be released MID Nov, she inquired further that an internal memo said the should be ready for shipping on Nov 21st. And they will be about $30-$50. They have not yet settle on a price. She expects it to be 30 for OEM and 50 for retail package version for the stores. (Available First of DEC.)
She did say they will work for charging only they will not work for activation. (Missing the NFC inside) Should still work for file transfers for developers she said.
Hope that helps everyone out. I know I will be buying one regardless..
- Albert
Edit:
Come on China (Make us a $0.99 version LOL)
Maybe I should try and find one of the MFQ's out there and have them start making them. Maybe even a better version.
Click to expand...
Click to collapse
I cannot believe no one has made a cheap one, from China or something.... You can get everything on eBay, but you can't get one of these?
Sent from my SM-N900V using xda app-developers app
IMHO the charger design itself is flawed. They should have put the USB on the other side by the door hinge. That would make it far safer from damaging the charging unit. Beta tester #fail.
When my wireless charging pad and S-View Wireless Cover for my Note 3 arrives, I will be making my own Gear charger - it will be a stand-type holder for the watch. Essentially a modified open-faced charging cradle on a pedestal type stand so you can just 'hang' the watch on it instead of having to 'clamp' it in each time.
The watch is too light to sit in place correctly, but I'm working with a friend to modify the base and the pins to ensure a positive connection without risk of scratching the watch.
$30 for a cradle is ridiculous. I hope that information is incorrect. The maximum price I would consider reasonable would be $15.
Anyone know anybody that has a 3 - D printer? Be nice if we had the files and could just print one out ourselves and add the guts. I know some printing places now have 3 - D printers and will print whatever you need. I know when I win the lottery (yea right!) I want a printer.
Sent from my SM-N900V using XDA Premium 4 mobile app
S.O.S. or S.M.G.
RDA3440 said:
When my wireless charging pad and S-View Wireless Cover for my Note 3 arrives, I will be making my own Gear charger - it will be a stand-type holder for the watch. Essentially a modified open-faced charging cradle on a pedestal type stand so you can just 'hang' the watch on it instead of having to 'clamp' it in each time.
The watch is too light to sit in place correctly, but I'm working with a friend to modify the base and the pins to ensure a positive connection without risk of scratching the watch.
$30 for a cradle is ridiculous. I hope that information is incorrect. The maximum price I would consider reasonable would be $15.
Click to expand...
Click to collapse
I would gladly pay you 15.00 I need one asap! I all we need to do is talk postal prices!
Im not really much of a reviewer so im not going to make a indepth review this product, but im making this post for two reason,
1. Show a good nice for the price power bank.
2. Give a link to a GENUINE listing of this powerbank, because from what i have seen there are more fakes than genuine for sale.
Pros: I have to say that i love this powerbank its handy and never seems to run out of charge . It doesn't heat up at all unlike some other powerbanks i have used, making it more power efficient and comes with lots of features that you can find on its product page. + Awesome build quality
Cons: Its heavier than you would expect (not that bad tbh) and it takes very long to charge.
http://www.gearbest.com/mobile-power-bank/pp_143298.html
I just want to add after purchase you might want to contact gear best to get tracking info (if you paid for it).
If you guys have questions, i will answer :good:.
Nice to hear about it. Will this power bank also work in another phone's
sonali22chauhan said:
Nice to hear about it. Will this power bank also work in another phone's
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Click to collapse
Yep it comes with a micro usb cable but if you have an iPhone you can always just use a personal lightning cable.
Always buy Xiaomi products from their official stores
This is the official store of Xiaomi www.mi.com/en/powerbank/ Buy from here because everywhere else they're selling fake powerbanks.
Have you even tried to buy it from there?
No, because they overcharge for stuff such as delivery, for UK its $20 for delivery. So with taxes the overall cost is $40. So its not worth it.
Hence I chose gearbest because the power bank had very good reviews. Also when I bought it I checked if it was real via xiaomi, so basically I know this is real.
Yes I have.
In India, they charge ₹50 (0.75 USD) for orders below ₹599 (9 USD). Above that, they ship the product without any charge.
Good that you got the original product.
I'm not sure about other countries, but I'm just talking about charges if you are delivering to UK.
Hi,
Just want to ask for opinion if Aliexpress' OnePlus Bullet Wireless is legit?
Since it is out of stock on oneplus online store, how come they have stock?
I can't wait for official retailer here in the Philippines.. I think it might take so long before it will be available =(
Sorry for my English.
Thanks
I bought them from Aliexpress. It costed me INR 6450 , and took 37 days to arrive, but I bought it anyway since I really liked it.
They are brand new, made by oneplus, and come in a sealed box. The seller even asked me to record a video while opening it, Just in case.
The magnetic pause/resume feature works flawlessly. and once you use it, its hard to go back to other alternatives. Charging is super fast.
Here's the link I used : AliExpress
Personally, I'd recommend you take a look at RHA MA390 Wireless as well, if you're looking for way better sound signature overall.
Cheers !
motoxmaniac said:
I bought them from Aliexpress. It costed me INR 6450 , and took 37 days to arrive, but I bought it anyway since I really liked it.
They are brand new, made by oneplus, and come in a sealed box. The seller even asked me to record a video while opening it, Just in case.
The magnetic pause/resume feature works flawlessly. and once you use it, its hard to go back to other alternatives. Charging is super fast.
Here's the link I used : AliExpress
Personally, I'd recommend you take a look at RHA MA390 Wireless as well, if you're looking for way better sound signature overall.
Cheers !
Click to expand...
Click to collapse
Dude u just paid double
I just got 'em from the OnePlus website. I'd recommend keeping 1 tab open of the Bullets Wireless on OnePlus's website. Also, subscribe to availability notifications on Amazon.in.
I did this for the last 2 months. And I'm glad to say, it was worth the wait
I wouldn't recommend buying it from AliExpress solely because of the warranty and price.
I bought mine from local reseller, luckily i found one, very happy with it, then i bought Comply eartips, it was fantastic!
I like mine well enough for listening to podcasts or watching videos on the train. But the sound is a bit thin compared to my proper ear-ins. When I go for longer trips I still take my cable ear-ins to listen to music.
They fit well. The magnetic pause is nice and works well but has the problem that when you stow your bullets somewhere and they lose contact you will lose battery and sometimes they will then connect to my phone and on the next call I can't hear anything. Wish there was another way to properly shut them off.
Battery life is good with at least 6 hours for me.
Day by day I'm getting regretted of buying the Honor Play instead of POCO F1, the main reason is not the phone, speaker or the camera quality.
Since I clearly knew what I'm buying. But because of the ecosystem around the phone.
Couldn't buy a decent tempered glass from a good brand. Couldn't buy a decent case for the phone since the volume is not high and most case manufacturer ditched the phone.
On top of everything it's the attitude of the honor company itself. They just meant that after the selling it's your product not the companies.
I already mentioned the terrible lack of official accessories. Even for some accessories the site always mentioned out of stock.
On top of everything the accessories section itself is removed from the Indian website. Which means we only sell phones.
In mobile i can access the accessories section which contains only the charger, band and watch, that too out of stock.
Can't the company keep atleast the charger. It's pathetic.
I want to buy a charger since kirin chipset supports proprietary charging for office use and couldn't get anywhere. Not even in online portals.
This might be my last device with Honor or Huawei even how good it may be.
Worst part of it is, i tried to mail them last time and the mail bounced back. Never seen such irresponsible company.
I feel your pain and know where you are coming from, my last phone was a Nokia 8 which was in a similar position and the honor play is the same sort of way.
I can recommend this as a screen protector though:
https://www.amazon.co.uk/gp/product/B07KHP66ND/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
It's not tempered glass but it'll protect the screen against most scratches.
As for the case I've ordered this:
https://www.amazon.co.uk/gp/product/B07F2J4XQY/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
But it hasn't arrived so I can't say anything about it's quality.
I sucked it up and paid for a bootloader code and having rooted the phone and removed a lot of the bloatware I'm happy with the Android now, although I would like OpenKirin to make it's way onto the device.
jameswstubbs said:
I feel your pain and know where you are coming from, my last phone was a Nokia 8 which was in a similar position and the honor play is the same sort of way.
I can recommend this as a screen protector though:
https://www.amazon.co.uk/gp/product/B07KHP66ND/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
It's not tempered glass but it'll protect the screen against most scratches.
As for the case I've ordered this:
https://www.amazon.co.uk/gp/product/B07F2J4XQY/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
But it hasn't arrived so I can't say anything about it's quality.
I sucked it up and paid for a bootloader code and having rooted the phone and removed a lot of the bloatware I'm happy with the Android now, although I would like OpenKirin to make it's way onto the device.
Click to expand...
Click to collapse
Where did you pay to unlock the bootloader? How much money?
About £40, much more than I'd have like to have paid (and that i think I should have paid at all...) but if I didn't unlock it I'd have just sold the phone and gone back to a Nokia for a more stock Android.
jameswstubbs said:
About £40, much more than I'd have like to have paid (and that i think I should have paid at all...) but if I didn't unlock it I'd have just sold the phone and gone back to a Nokia for a more stock Android.
Click to expand...
Click to collapse
What service did you pay to unlock? Dcunlocker or other?
Ratheesh6 said:
Day by day I'm getting regretted of buying the Honor Play instead of POCO F1, the main reason is not the phone, speaker or the camera quality.
Since I clearly knew what I'm buying. But because of the ecosystem around the phone.
Couldn't buy a decent tempered glass from a good brand. Couldn't buy a decent case for the phone since the volume is not high and most case manufacturer ditched the phone.
On top of everything it's the attitude of the honor company itself. They just meant that after the selling it's your product not the companies.
I already mentioned the terrible lack of official accessories. Even for some accessories the site always mentioned out of stock.
On top of everything the accessories section itself is removed from the Indian website. Which means we only sell phones.
In mobile i can access the accessories section which contains only the charger, band and watch, that too out of stock.
Can't the company keep atleast the charger. It's pathetic.
I want to buy a charger since kirin chipset supports proprietary charging for office use and couldn't get anywhere. Not even in online portals.
This might be my last device with Honor or Huawei even how good it may be.
Worst part of it is, i tried to mail them last time and the mail bounced back. Never seen such irresponsible company.
Click to expand...
Click to collapse
Quit your whining. Who buys official accessories? If you want a charger, buy a usb-c charger. Mine works in the office, just like it works anywhere you can plug it in - office, train, home etc. It's your product after you bought it? What does that even mean? Of course it's yours after you bought it. You're not making any sense, man!
_a! said:
Quit your whining. Who buys official accessories? If you want a charger, buy a usb-c charger. Mine works in the office, just like it works anywhere you can plug it in - office, train, home etc. It's your product after you bought it? What does that even mean? Of course it's yours after you bought it. You're not making any sense, man!
Click to expand...
Click to collapse
Official accessories is another way of looking at companies interest in providing an ecosystem around the product. An assurance that providing support after sales. I'm using normal USB C charger in my office and official charger at home. Kirin uses proprietary charging techniques so third party supported charger is too few. My problem is why can't they have charger in store? Is that difficult to source even? If they can't even source the charger what will happen if any parts of my phone go kaboom. Will it ever get's repaired?
Apart from that how can an official email id get's bounced. Even my personal gmail have unlimited space. My problem is the companies attitude towards users not the product. it keeps the phone alive for at-least some years. I had low volume phones in past and had difficulties in company stopped updating it before an year. I don't want Honor Play to join that list.
Just sell your phone and buy a pocof1, good luck with that
Retrolock said:
Just sell your phone and buy a pocof1, good luck with that
Click to expand...
Click to collapse
I'm not saying that I'm going to buy but when Play got released F1 was in vicinity and i know it's pros and cons. Number of good accessories released for that phone is more than play and a little push from the company partnering with few more manufacturers will increase the value of the product. My regret is not with the phone, it's a great phone and am enjoying every bit of it. Just disappointed with the company.
i bought honor play at the time when poco f1 was going on flash sales on flipkart i missed my opportunity to buy poco twice due to that stupid flash sale and hence out of frustration i bought honor play
Ratheesh6 said:
I'm not saying that I'm going to buy but when Play got released F1 was in vicinity and i know it's pros and cons. Number of good accessories released for that phone is more than play and a little push from the company partnering with few more manufacturers will increase the value of the product. My regret is not with the phone, it's a great phone and am enjoying every bit of it. Just disappointed with the company.
Click to expand...
Click to collapse
The thing is, you should have also realized these chinese companies are releasing products left and right. Honor Play is not a flagship phone. Its a budget phone and Honor/huawei have better products to support. Dont be a dumb person and make do what you bought. Just buy a freaking usb c charger it will work. Damn these millenials pisses me off
---------- Post added at 03:05 PM ---------- Previous post was at 03:02 PM ----------
You want a company that supports their phones all the way? Buy an iphone. Damn
OK, sorry, 2 questions but not worth 2 threads.
I have one of the older duo chargers where the phone sits upright not flat. Worked fine for my Galaxy Watch but with the new 3 the red light flashes and it doesn't seem to charge.
Also does anybody know (as Samsung are too busy to answer anything - even on live chat) does the UK free duo charger gift still apply if you do the watch trade in?
I too have an older Duo with the upright phone charger. The GW3 45mm seems to charge fine on the side pad. I think it is a little pickier on the exact location where it needs to be placed, so I too was initially getting the red blinking light till I found the hotspot. As far as I am aware the new Duo offer is available even if you trade in (it has always applied to new phones where I have traded in). I have just submitted my claim so I'll wait to see.
ruderik said:
I too have an older Duo with the upright phone charger. The GW3 45mm seems to charge fine on the side pad. I think it is a little pickier on the exact location where it needs to be placed, so I too was initially getting the red blinking light till I found the hotspot. As far as I am aware the new Duo offer is available even if you trade in (it has always applied to new phones where I have traded in). I have just submitted my claim so I'll wait to see.
Click to expand...
Click to collapse
Thanks for that, didn't realise I had to claim, where did you do that?
I'll have another attempt at charging too
It was tricky to find the link. I had to register even though I have claimed before - it doesn't seem to use your Samsung account either. No confirmation email yet....
https://20202.samsungpromotions.claims/gb/en/pages/wirelessduopad/claim-now
I have submitted my claim for the wireless charger and it has been validated by samsung
Thank you for sharing the link! Just submitted mine.
You can claim via the Samsung members app
stewarta13wsb said:
OK, sorry, 2 questions but not worth 2 threads.
I have one of the older duo chargers where the phone sits upright not flat. Worked fine for my Galaxy Watch but with the new 3 the red light flashes and it doesn't seem to charge.
Also does anybody know (as Samsung are too busy to answer anything - even on live chat) does the UK free duo charger gift still apply if you do the watch trade in?
Click to expand...
Click to collapse
My Watch 3 charges fine on the old style duo pad, and as an other person said, it does have to sit in just the right place.
I have just had my claim for the new Duo Pad validated and as long as you pre-ordered the watch, it doesn't matter how you pay for it (including trade in) you will still be entitled to the promotional freebie!
.
apprentice said:
My Watch 3 charges fine on the old style duo pad, and as an other person said, it does have to sit in just the right place.
I have just had my claim for the new Duo Pad validated and as long as you pre-ordered the watch, it doesn't matter how you pay for it (including trade in) you will still be entitled to the promotional freebie!
.
Click to expand...
Click to collapse
Just had both my watch claims validated
What's the difference with the new duo pad?
Dolgogi said:
What's the difference with the new duo pad?
Click to expand...
Click to collapse
Smaller than older version , mine delivered today