Related
OK
So call Samsung support. I hope pple no how to use google if not, I guess I can give you number lol.
Use number pad to be transferred to gear department.
Then say u want to be transferred to gear accessories department.
Then there you go.
They can order you how ever many charging cradels u wish
If help. Thanks button is right below
How much are they?
Proof? And how much? I been calling them for awhile, no luck.
Sent from my SM-N900V using xda app-developers app
trevor7428 said:
OK
So call Samsung support. I hope pple no how to use google if not, I guess I can give you number lol.
Use number pad to be transferred to gear department.
Then say u want to be transferred to gear accessories department.
Then there you go.
They can order you how ever many charging cradels u wish
If help. Thanks button is right below
Click to expand...
Click to collapse
I just got off the phone with Samsung. NO Replacments are being sold YET. The Gal I spoke to was really nice and found out that they should be released MID Nov, she inquired further that an internal memo said the should be ready for shipping on Nov 21st. And they will be about $30-$50. They have not yet settle on a price. She expects it to be 30 for OEM and 50 for retail package version for the stores. (Available First of DEC.)
She did say they will work for charging only they will not work for activation. (Missing the NFC inside) Should still work for file transfers for developers she said.
Hope that helps everyone out. I know I will be buying one regardless..
- Albert
Edit:
Come on China (Make us a $0.99 version LOL)
Maybe I should try and find one of the MFQ's out there and have them start making them. Maybe even a better version.
almulder1092 said:
She expects it to be 30 for OEM and 50 for retail package version for the stores. (Available First of DEC.)
Click to expand...
Click to collapse
WOW! That is a ridiculous amount of money - especially missing nfc (which is reprogrammable anyway). Just need to wait for cheap knock off versions (kinda surprised there are none yet; seem easy enough to make)
Realistically, don't break the original. You could wear it but that would make it prone to being destroyed.
I'm going to be super careful with mine now by placing it in my sock drawer.
Someone posted this link in another charger thread:
http://skinflint.co.uk/eu/samsung-g...ng-station-black-ee-dv700bbegww-a1003340.html
More realistic prices..
Btw just search for the part number. There are a lot of resellers out there
https://www.google.nl/search?q=EE-DV700BBEGWW
almulder1092 said:
I just got off the phone with Samsung. NO Replacments are being sold YET. The Gal I spoke to was really nice and found out that they should be released MID Nov, she inquired further that an internal memo said the should be ready for shipping on Nov 21st. And they will be about $30-$50. They have not yet settle on a price. She expects it to be 30 for OEM and 50 for retail package version for the stores. (Available First of DEC.)
She did say they will work for charging only they will not work for activation. (Missing the NFC inside) Should still work for file transfers for developers she said.
Hope that helps everyone out. I know I will be buying one regardless..
- Albert
Edit:
Come on China (Make us a $0.99 version LOL)
Maybe I should try and find one of the MFQ's out there and have them start making them. Maybe even a better version.
Click to expand...
Click to collapse
I cannot believe no one has made a cheap one, from China or something.... You can get everything on eBay, but you can't get one of these?
Sent from my SM-N900V using xda app-developers app
IMHO the charger design itself is flawed. They should have put the USB on the other side by the door hinge. That would make it far safer from damaging the charging unit. Beta tester #fail.
When my wireless charging pad and S-View Wireless Cover for my Note 3 arrives, I will be making my own Gear charger - it will be a stand-type holder for the watch. Essentially a modified open-faced charging cradle on a pedestal type stand so you can just 'hang' the watch on it instead of having to 'clamp' it in each time.
The watch is too light to sit in place correctly, but I'm working with a friend to modify the base and the pins to ensure a positive connection without risk of scratching the watch.
$30 for a cradle is ridiculous. I hope that information is incorrect. The maximum price I would consider reasonable would be $15.
Anyone know anybody that has a 3 - D printer? Be nice if we had the files and could just print one out ourselves and add the guts. I know some printing places now have 3 - D printers and will print whatever you need. I know when I win the lottery (yea right!) I want a printer.
Sent from my SM-N900V using XDA Premium 4 mobile app
S.O.S. or S.M.G.
RDA3440 said:
When my wireless charging pad and S-View Wireless Cover for my Note 3 arrives, I will be making my own Gear charger - it will be a stand-type holder for the watch. Essentially a modified open-faced charging cradle on a pedestal type stand so you can just 'hang' the watch on it instead of having to 'clamp' it in each time.
The watch is too light to sit in place correctly, but I'm working with a friend to modify the base and the pins to ensure a positive connection without risk of scratching the watch.
$30 for a cradle is ridiculous. I hope that information is incorrect. The maximum price I would consider reasonable would be $15.
Click to expand...
Click to collapse
I would gladly pay you 15.00 I need one asap! I all we need to do is talk postal prices!
After going thru the Note 7 fiasco twice, preordered a Unlocked note 8 from Samsung. It has a hardware issue that prevents it from automatically charging when connected.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
They will offer a full refund if you send back the phone with the included SD card and wireless charger. Unfortunately, I have already sent them the phone I bought in the meantime (Pixel XL) for a trade in.
I now will have to send the brand new phone in for repair. Lovely support for direct buyers who supported Samsung during the exploding note 7 events.
Last Samsung phone I will ever buy. What a disappointment.
F1nman said:
After going thru the Note 7 fiasco twice, preordered a Unlocked note 8 from Samsung. It has a hardware issue that prevents it from automatically charging when connected.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
They will offer a full refund if you send back the phone with the included SD card and wireless charger. Unfortunately, I have already sent them the phone I bought in the meantime (Pixel XL) for a trade in.
I now will have to send the brand new phone in for repair. Lovely support for direct buyers who supported Samsung during the exploding note 7 events.
Last Samsung phone I will ever buy. What a disappointment.
Click to expand...
Click to collapse
Well, i have heard the same thing.. return it, then, order again and we will send a new one. Weird. Anyone would feel it should be an even exchange, where they send a replacement, and we should send the defective one back.
myechophone said:
Well, i have heard the same thing.. return it, then, order again and we will send a new one. Weird. Anyone would feel it should be an even exchange, where they send a replacement, and we should send the defective one back.
Click to expand...
Click to collapse
They should be covered under warranty instead call claims dept?
If I want to send my Note 8 back to them with the included wireless charger freebie, I threw the box of the charger out, any issues? Also my micro SD card is on back order. I am aware that all freebies need to be sent back also.
I tried to get them to fix my broken wireless charging, they say thier own quick charger is not compatible. Lol. I am sending the info to the Qi alliance..
Sent from my SM-N950U using Tapatalk
Didn't you folks who did the N7 promo pre-order get the Samsung Premium Care included free? It came with my pre-order. That service claims they repair/replace the phone very quickly, "hand delivered" to your home, etc. I thought I got 2 months for free, but maybe it's only 1.
doesn't the cc you bought it with have some kind of a warranty?
jejb said:
Didn't you folks who did the N7 promo pre-order get the Samsung Premium Care included free? It came with my pre-order. That service claims they repair/replace the phone very quickly, "hand delivered" to your home, etc. I thought I got 2 months for free, but maybe it's only 1.
Click to expand...
Click to collapse
I selected that just in case something went wrong the first couple of months. It's 2 months free.
F1nman said:
After going thru the Note 7 fiasco twice, preordered a Unlocked note 8 from Samsung. It has a hardware issue that prevents it from automatically charging when connected.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
They will offer a full refund if you send back the phone with the included SD card and wireless charger. Unfortunately, I have already sent them the phone I bought in the meantime (Pixel XL) for a trade in.
I now will have to send the brand new phone in for repair. Lovely support for direct buyers who supported Samsung during the exploding note 7 events.
Last Samsung phone I will ever buy. What a disappointment.
Click to expand...
Click to collapse
I am NOT a lawyer.
Is that situation legal? I have never heard such a case, not even in this country where customer care is an unknown concept! Customers here are simply a disruption to to the life of sales staff! If I have a problem I ALWAYS ask for the manager even then its hit and miss.
That is a disgrace and you simply MUST protest and speak with a manager, not the person who answers the call lines etc. Write a letter of complaint, keep all copies. Samsung should receive your faulty mobile and simply ship you a new one as all outlets do in person.
Have you read your order contract? It may well be where you live 'all' Samsung must do is refund you? If that is the case and I have no idea, you maybe stuffed? I do know that no company can write regulations that are contrary to the law of the land.
Absurd situation. You must not let this rest. Fight for your rights. Please let us know how you progress and the very best of luck.
Ryland :good:
Still no help from Samsung.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
My guess: Samsung has no stock to swap out with yet - they shipped them all.
F1nman said:
Still no help from Samsung.
SAMSUNG HAS NO REPLACEMENT PROGRAM FOR A NEW NOTE 8 THAT IS MALFUNCTIONING, SO BUYER BEWARE.
Click to expand...
Click to collapse
As painful as it might be, can you tell us what you have done to date? Have you written to Samsung, sent an email, spoken to a manager or the customer services department? Your original post is disturbing and you MUST not accept such a situation BUT i'm afraid its you that has to sort it out.
If you are dealing with phone reps you are wasting your time. Are you in the USA? In Europe there are numerous consumer help offices that will willingly and freely take such cases on your behalf and do their best to sort things out.
In most countries in Europe at least one of those such consumer bodies have legal teeth. Use one.
A massive multi national like Samsung will have a way of ensuring your faulty mobile is replaced with a new one without it affecting your pre sale offers. You 'just' need to contact the right person and that IS a problem.
Ryland
---------- Post added at 11:59 AM ---------- Previous post was at 11:47 AM ----------
pouelle said:
My guess: Samsung has no stock to swap out with yet - they shipped them all.
Click to expand...
Click to collapse
I agree but Samsung could, if they wished, get a replacement from a store that has overstocked then replace the OP's mobile. One has to insist and fight and that's also unacceptable.
Samsung in this country have a very cleaver way of passing the buck. Samsung don't sell direct to the customer despite they have their Samsung site BUT Samsung here use sub contractors as distributors so if one has a problem all Samsung do is suggest the customer contact said distributor!
Experts at covering themselves by passing the buck and dodging responsibility. Such practices are not illegal either.
WE have actual Samsung shops here. Everything Samsung from the carpet to the sales staff uniforms etc blah blah. They will sell you anything Samsung BUT if a problem arrisses they will inform you they are 'just' a franchise and cant help you!
When Nokia was big it was exactly the same situation, still is for the fruity brand! No idea how they get away with it?
Ryland
Almost makes me want to cancel my pre order and pay $300 more to get it from Best Buy or Sprint :/. I don't want to send my Note 5 to Samsuck and be without a phone. I actually can't, I work from home and use my phone for work. Sucks that Sprint and Best Buy don't honor Samsung's promotion.
Thanks for all the replies. I finally reached high enough in the ladder at Samsung for them to offer a replacement in 2-3 weeks. I can live with that, as the phone is usable, just a PITA to charge (phone often has to be restarted b4 charging. We will see how this turns out.
F1nman said:
Thanks for all the replies. I finally reached high enough in the ladder at Samsung for them to offer a replacement in 2-3 weeks. I can live with that, as the phone is usable, just a PITA to charge (phone often has to be restarted b4 charging. We will see how this turns out.
Click to expand...
Click to collapse
Good news, well done. :good:
Ryland :highfive:
F1nman said:
Thanks for all the replies. I finally reached high enough in the ladder at Samsung for them to offer a replacement in 2-3 weeks. I can live with that, as the phone is usable, just a PITA to charge (phone often has to be restarted b4 charging. We will see how this turns out.
Click to expand...
Click to collapse
Hey who did you contact up the chain? My wife's has touchscreen issues. Where the phone becomes unresponsive by touch randomly than start working again. It is definitely either a software or hardware issues so I'm gonna have to contact them. Will you PM me the email address, phone number, or name of the person you spoke with?
Sent from my SM-N950U using Tapatalk
I do not have a name or email. I finally reached a support tech willing to bump it up the chain, after having them turn me down previously. Reached a supervisor, who was willing to try to help me. Looked up my account to see I am a long time note user. At least he gave me a ticket number for the problem, I will keep you posted after any change.
(If you let them call you back when talking to the e-commerce division, they seem to be a little less rattled, and more willing to deal with you). YMMV
F1nman said:
I do not have a name or email. I finally reached a support tech willing to bump it up the chain, after having them turn me down previously. Reached a supervisor, who was willing to try to help me. Looked up my account to see I am a long time note user. At least he gave me a ticket number for the problem, I will keep you posted after any change.
(If you let them call you back when talking to the e-commerce division, they seem to be a little less rattled, and more willing to deal with you). YMMV
Click to expand...
Click to collapse
I didn't get that far with them. I even talked to Executive Customer Relations and they said they would not send a replacement if I had not already sent it in for repair which is ridiculous because it is a brand new freaking phone. The only option they gave me was refund and reorder.
That opened up a whole other can of worms where the freebies aren't available anymore and had to complain about that till they let me keep the freebies from the defective phone order, but I'm still having to wait for a brand new link to get the $425 off due to being an old Note 7 user.
All they simply had to do was return and replace but they have absolutely no mechanism to do that. Ridiculous for a company that big.
Sent from my SM-N950U using Tapatalk
I’m in the same boat, lost my note 7 trade in promo and they have my trade in since sept 15th. Will issue a so called coupon 6-8 WEEKS, WHEN all the note 7 promotions will be over with.
---------- Post added at 06:38 AM ---------- Previous post was at 05:41 AM ----------
I have premium care and it offers no deductible so I’m thinking about going this route to get a exchange replacement but that replacement could be a refurbished unit, highly unlikely this early. Need to call Samsung direct tomorrow and get this figured out .
Consumer Credit Act 2015 (UK)
If you purchase online you has the distance sales protection of reurting the item as per the suppliers terms and condition which is usually within 14 days for a no question/reason refund. Please check the returns policy.
if the product develops a fault within 30 days you have two options.
1. Request a full refund
2. Request a brand new replacement
if after 30 days and before 6 months of the purchase date your product develops a fault the company has only 1 oppertunity to fix the product. If the phone has a further fault then you can request a full refund.
If after 6 months but before 12 months you can request a refund but they can deduct for fair wear and tear.
hope this helps!
Hi everyone
Just to let you know that Note 8 Preorder claims for the Dex Dock are being handled now. Mine has just been approved and I have been given a time up to 30 days to receive my Dex.
Too bad this wasn't in the US. Didn't really need the wireless charger/128GB SD card I got, really didn't need a gear 360 camera.
sandeepsb said:
Hi everyone
Just to let you know that Note 8 Preorder claims for the Dex Dock are being handled now. Mine has just been approved and I have been given a time up to 30 days to receive my Dex.
Click to expand...
Click to collapse
Here is my history
1 is claim sent
2 is claim approved
3 is dex delivered
I wasn't told the dex was on its way apart from the second text, it came and then a few hours later I got the last text.
Mr.Ash.Man said:
Here is my history
1 is claim sent
2 is claim approved
3 is dex delivered
I wasn't told the dex was on its way apart from the second text, it came and then a few hours later I got the last text.
Click to expand...
Click to collapse
Yep I had received the exact same, only yours was approved a day earlier than mine.
mcdanielvzw said:
Too bad this wasn't in the US. Didn't really need the wireless charger/128GB SD card I got, really didn't need a gear 360 camera.
Click to expand...
Click to collapse
Opposite for me, i recently bought a wireless charger and only have a 32gb sd card
Do not want this Dex though lol will be going on eBay
Mr.Ash.Man said:
Here is my history
1 is claim sent
2 is claim approved
3 is dex delivered
I wasn't told the dex was on its way apart from the second text, it came and then a few hours later I got the last text.
Click to expand...
Click to collapse
That's interesting - it looks like I'm about 5 working hours behind you on the first two, but I haven't received the third yet.
Mr.Ash.Man said:
Opposite for me, i recently bought a wireless charger and only have a 32gb sd card
Do not want this Dex though lol will be going on eBay
Click to expand...
Click to collapse
Lol I have a 128gb and wireless charger I got with mine. Shame you aren't closer. I'd trade you but shipping would likely make it not worth it.
I already have a 256gb in mine along with 2x Youshare fast chargers!
Sent from my SM-N950U using Tapatalk
I got my Dex and I'll definitely be using it. Need to get a new monitor though as this one doesn't have HDMI
Hello, confirmed by Samsung DE price is 399 Euros https://www.samsung.com/de/smartphones/galaxy-a70-a705fnds/SM-A705FZKUDBT/
UK price was confirmed pre-launch as £369, but Samsung UK have gone very quiet on the subject now. Although there is a product page on their site (https://www.samsung.com/uk/smartphones/galaxy-a70/SM-A705FZBUBTU/ which was actually there from before the start of the big Launch Event on 10 April) there is no pricing or any pre-order option yet.
I do hope it will actually arrive on 26 April as promised, as my main workhorse device has recently died and I'm having to use an old Galaxy S4 in the meantime, and the A70 looks like a perfect replacement for me on paper at least - big screen, big battery, decent enough processor for non-gaming use, decent enough camera as I use a DSLR for real photos, and a 3.5mm jack and SD Card slot.
Andre
andrewilley said:
UK price was confirmed pre-launch as £369, but Samsung UK have gone very quiet on the subject now. Although there is a product page on their site (https://www.samsung.com/uk/smartphones/galaxy-a70/SM-A705FZBUBTU/ which was actually there from before the start of the big Launch Event on 10 April) there is no pricing or any pre-order option yet.
I do hope it will actually arrive on 26 April as promised, as my main workhorse device has recently died and I'm having to use an old Galaxy S4 in the meantime, and the A70 looks like a perfect replacement for me on paper at least - big screen, big battery, decent enough processor for non-gaming use, decent enough camera as I use a DSLR for real photos, and a 3.5mm jack and SD Card slot.
Andre
Click to expand...
Click to collapse
Yes it's that battery that is the killer feature for me - I had a lenovo P2 and then switched to a nokia 7.1 plus but need that bigger battery...
Joezhang said:
Yes it's that battery that is the killer feature for me
Click to expand...
Click to collapse
Same here. I had a Galaxy Note 3 (until it's memory chips sadly gave up on it last month, which was terminal, RIP) and I would always carry a fully-charged spare battery tucked away at the back of my wallet. If the main battery ran low during a busy day's usage, I would pop in the spare and instantly be back up to 100%. No messy cables or bulked-out booster covers to carry, and no recharging time - just zero to 100 in about 45 seconds. Sadly that ship has sailed now it seems.
Also my Note 3 had a bigger screen than any of the supposed "upgrades" that Samsung have released since. And by bigger I mean wider - I really don't care especially about taller/thinner devices with ratios greater than 16:9 as I can't reach any of that upper area one-handed anyway. The strange ratios also make it impossible to properly compare devices by diagonal screen measurement of course, as it would be possible to release a half-inch wide device that is 7 inches tall and still market it as a 7-inch screen! I'll have to live with it now though I guess, just as long as the new screen is not much narrower, width-wise, than what I'm used to (about 7.2 mm).
Oh, and while I'm whinging I also hate the curved-edge screens that Samsung has been making almost a trademark on higher-end devices over the last few years. What is the point, I can see no functional advantage whatsoever?
So anyway, back on topic, I'm hoping the A70 should tick as many of my boxes as possible as a replacement for my Note 3, apart from raw CPU power and wireless charging, and the pen that I never used. We'll see anyway - and hopefully very soon, although it's gone very quiet in terms of availability dates or companies taking pre-orders.
Andre
andrewilley said:
Same here. I had a Galaxy Note 3 (until it's memory chips sadly gave up on it last month, which was terminal, RIP) and I would always carry a fully-charged spare battery tucked away at the back of my wallet. If the main battery ran low during a busy day's usage, I would pop in the spare and instantly be back up to 100%. No messy cables or bulked-out booster covers to carry, and no recharging time - just zero to 100 in about 45 seconds. Sadly that ship has sailed now it seems.
Also my Note 3 had a bigger screen than any of the supposed "upgrades" that Samsung have released since. And by bigger I mean wider - I really don't care especially about taller/thinner devices with ratios greater than 16:9 as I can't reach any of that upper area one-handed anyway. The strange ratios also make it impossible to properly compare devices by diagonal screen measurement of course, as it would be possible to release a half-inch wide device that is 7 inches tall and still market it as a 7-inch screen! I'll have to live with it now though I guess, just as long as the new screen is not much narrower, width-wise, than what I'm used to (about 7.2 mm).
Oh, and while I'm whinging I also hate the curved-edge screens that Samsung has been making almost a trademark on higher-end devices over the last few years. What is the point, I can see no functional advantage whatsoever?
So anyway, back on topic, I'm hoping the A70 should tick as many of my boxes as possible as a replacement for my Note 3, apart from raw CPU power and wireless charging, and the pen that I never used. We'll see anyway - and hopefully very soon, although it's gone very quiet in terms of availability dates or companies taking pre-orders.
Andre
Click to expand...
Click to collapse
I notice that Samsung are doing a £50 off on the a50 if you take in an old phone (I have a HTC that I paid £10 from Tesco three years ago in a drawer) - hopefully they do the same with the a70...
Joezhang said:
I notice that Samsung are doing a £50 off on the a50 if you take in an old phone (I have a HTC that I paid £10 from Tesco three years ago in a drawer) - hopefully they do the same with the a70...
Click to expand...
Click to collapse
Where is that A50 offer, online with Samsung? I know some markets have done a "regardless of condition / whether it's working", which would be a good way to dispose of my non-booting Note 3.
Andre
Hi,
Yes the OFFICIAL price in EUROPE (with tax included) is €399, for the version with 6GB of RAM and 128GB of Internal Storage. I'll prefer for this price to have the 8GB of RAM, but I feel Samsung doesn't likes to sell that model in Europe (like the 6GB of A50).
I hope to see some offerts around €350, as that's a good price for it!
I'm guessing we'll get the 6GB version too. Samsung UK support told me in an online livechat (no confirmed dates from them yet by the way) that the A70 will feature an Exynos chipset, which seems contrary to everything I've read so far (which says Snapdragon 675). I'm guessing they got it wrong to be honest.
Andre
andrewilley said:
UK price was confirmed pre-launch as £369, but Samsung UK have gone very quiet on the subject now. Although there is a product page on their site (https://www.samsung.com/uk/smartphones/galaxy-a70/SM-A705FZBUBTU/ which was actually there from before the start of the big Launch Event on 10 April) there is no pricing or any pre-order option yet.
I do hope it will actually arrive on 26 April as promised, as my main workhorse device has recently died and I'm having to use an old Galaxy S4 in the meantime, and the A70 looks like a perfect replacement for me on paper at least - big screen, big battery, decent enough processor for non-gaming use, decent enough camera as I use a DSLR for real photos, and a 3.5mm jack and SD Card slot.
Andre
Click to expand...
Click to collapse
Funny because my story is very similar. I had S8 which died, so now I'm back on my old S4 which barely holds any charge and is so slow and janky (with custom ROM). After using S8 for almost 2 years I realized that I hate curved screens with passion. A70 seems like a perfect phone for my needs, I'm actually counting days until it hits stores.
Glotttis said:
Funny because my story is very similar. I had S8 which died, so now I'm back on my old S4 which barely holds any charge and is so slow and janky (with custom ROM). After using S8 for almost 2 years I realized that I hate curved screens with passion. A70 seems like a perfect phone for my needs, I'm actually counting days until it hits stores.
Click to expand...
Click to collapse
Everyone hates curved-edge screens, but no one wants to admit it. My girlfriend wants to get rid of her S8 (she reminds me every day how much she hates the curved screen :laugh. She's thinking about replacing it with a P30. I'm probably going to replace my LG G6 with the A70. I really miss a bigger battery and screen from my Huawei mate 7 days. Can't wait. Counting days with you! :highfive:
Samsung's customer contact team (UK) still doesn't seem to have any idea when the A70 will be released. They said this morning that they'll email me when they know anything more.
I did refer them to their own Press Release dated 27 March, which clearly states "The Galaxy A70 will be available in the UK from 26th April, RRP £369", see https://news.samsung.com/uk/capture-connect-and-conquer-with-the-new-samsung-galaxy-a70 (unless they redact it anyway).
Hey ho, just don't expect the left hand and the right hand to know what the other is doing.
Andre
I just had a reply in response to my email to the contact address that was given in the Samsung Press Release. They said:
Thanks for your email.
Yes as per the release, the A70 model will be available to purchase in the UK from next Friday, 26 April.
You can find out more information on the product here.
Click to expand...
Click to collapse
Perhaps they should inform their own online sales team then, and their customer services department, and maybe even retailers?
Andre
I contacted Samsung UK again (via their FB messenger) as there is still no availability info from their own website, nor from any retailers in the the UK, and they replied:
We can confirm that the A70 will be released on Friday, but there will be no pre-order, as this only occurs with our flagship models. Also, we are unable to confirm which retailers will be selling the phone, so are unable to comment on where it will be available.
Click to expand...
Click to collapse
Fingers crossed then, but it does seem odd for there to be such little fanfare, or even any demo units in stores, just a couple of days before a Samsung release though. I was hoping to go and see Avengers Endgame on Friday morning and buy a new phone in the afternoon.
Andre
Bad news guys, release date for A70 according to Amazon.de is May 15th. That would explain why there is no availability info in UK and elsewhere in Europe because it's still 3 weeks off.
Glotttis said:
Bad news guys, release date for A70 according to Amazon.de is May 15th..
Click to expand...
Click to collapse
If true, that would mean Samsung's customer service team doesn't know its arse from its elbow. So, would that come as any great surprise to anyone?
Andre
andrewilley said:
I contacted Samsung UK again (via their FB messenger) as there is still no availability info from their own website, nor from any retailers in the the UK, and they replied:
Fingers crossed then, but it does seem odd for there to be such little fanfare, or even any demo units in stores, just a couple of days before a Samsung release though. I was hoping to go and see Avengers Endgame on Friday morning and buy a new phone in the afternoon.
Andre
Click to expand...
Click to collapse
When the A50 was launched a few weeks ago there was no fanfare or pre registration, it just became available to buy in stock on the release day.
The concerning thing for me is that most European retailers are claiming they won't be getting stock until mid May and the A50 was launched in most European markets before the UK so it seems strange that they would reverse the release for the A70. And I doubt there would be a 3 week gap between a UK release and a European one.
Just gotta wait and see what happens tomorrow I suppose. Argos was the 1st retailer to stock the A50 when that was released so I'd keep an eye on their website tomorrow
Glotttis said:
Bad news guys, release date for A70 according to Amazon.de is May 15th. That would explain why there is no availability info in UK and elsewhere in Europe because it's still 3 weeks off.
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I've been reading from multiple sources that it's tomorrow the 26th in Europe,maybe Amazon won't have it till May or maybe it is May,but I wouldn't be surprised to see it in my local Argos in the next few days,not really bothered mind you,still on the fence with this one
manus31 said:
but I wouldn't be surprised to see it in my local Argos in the next few days,
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I did message Argos and they said they don't have any info (and they checked with the B'ham store and they have no stocks waiting for release) but sometimes these things just drop onto their system without notice, so to check back tomorrow. Not holding my breath though.
Oh well, going to see Avengers End Game in the morning anyway, so that'll be some consolation if no phone yet.
Andre
Samsung have now re-edited their press release to say "The Galaxy A70 will be available in the UK from the 3rd May, RRP £369". Also Caphone Warehouse have messaged me back to say A40, A50 and A70 all on 1st May. Ho hum.
On the plus side, The Avengers was very good.
Andre
See it on Amazon Germany: https://www.amazon.de/Samsung-Galax...+A70+Smartphone&qid=1556293783&s=ce-de&sr=1-3
Price €399 and delivery at 15th May.
Thank you for choosing Huawei and submitting your claim.
We recognise that the details of our recent Huawei P40 Pro pre-order promotion were not clear enough, and that some customers have received a CP60 Wireless charger (15Watt) when they were expecting a CP61 Wireless Charger (27Watt).
Customer satisfaction is very important to us and we are very grateful to those customers who were amongst the first to order the Huawei P40 Pro. We would therefore like to provide all customers who submitted a valid claim with a voucher that they can use to purchase the CP61 Wireless Charger from our Huawei Store. That is, of course, in addition to keeping the original CP60 Wireless Charger.
You will receive your voucher and instructions on how to redeem it by 11th June 2020.
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Just got this email, hope we can use it on something else
Interesting - who exactly sent the email? Huawei Customer Services or the Promotions Team (which is a separate company).
That's the same information I was told from the UK Customer Service Manager a few weeks ago but hadn't actually heard anything since. Nice to see they've finally put it right, but the initial handling of this was terrible. You'd think Huawei would want to negate any bad press with its current position. The company that handles the promotion has prior for this type of thing though (not sending items out, misleading terms, shocking customer service - Opia Limited).
Kotd88 said:
Interesting - who exactly sent the email? Huawei Customer Services or the Promotions Team (which is a separate company).
That's the same information I was told from the UK Customer Service Manager a few weeks ago but hadn't actually heard anything since. Nice to see they've finally put it right, but the initial handling of this was terrible. You'd think Huawei would want to negate any bad press with its current position. The company that handles the promotion has prior for this type of thing though (not sending items out, misleading terms, shocking customer service - Opia Limited).
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Huawei Promo semt the email. Yea i agree with the negative press, with what is going on and i was already mad at them for the slow updates. This would go a long way if we can use it as a voucher to get anything we want on the store
flystarjay said:
Huawei Promo semt the email. Yea i agree with the negative press, with what is going on and i was already mad at them for the slow updates. This would go a long way if we can use it as a voucher to get anything we want on the store
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Just checking did you actually receive the voucher? Seems the promo team are still denying a mistake. They have offered some people only a £10 voucher.
Kotd88 said:
Just checking did you actually receive the voucher? Seems the promo team are still denying a mistake. They have offered some people only a £10 voucher.
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i thought the voucher is coming after june 11th? no i have not received the voucher.
guys i order mine not on pre-order but normall.. I presume i cant get this one too?
marcel112 said:
guys i order mine not on pre-order but normall.. I presume i cant get this one too?
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No. It was the pre-order deal. You had to submit proof of purchase before a certain date and only from select retailers.
Which country are you guys from? In Germany, the preorder bonus was gt2e and freebuds3
In the UK the pre order deal was;
Freebuds 3
CP61 wireless charger (but they sent cp60)
Supercharge in car charger
I am in the UK, i claimed the promo and received the 15W CP60 charger (plus the 27w car charger and freebuds 3) - I wasn't that bothered as I don't like flat chargers and have stuck the car charger to the bedside table to use as a stand and charge at 27W. Because of this i never queried the claim.
This morning Huawei have emailed to say that as the promo terms wern't clear I will receive a voucher to buy the faster CP61 charger by the 11th June. So looks like they are pro-actively contacting people who claimed.:good::good:
AnthonyParryUK said:
I am in the UK, i claimed the promo and received the 15W CP60 charger (plus the 27w car charger and freebuds 3) - I wasn't that bothered as I don't like flat chargers and have stuck the car charger to the bedside table to use as a stand and charge at 27W. Because of this i never queried the claim.
This morning Huawei have emailed to say that as the promo terms wern't clear I will receive a voucher to buy the faster CP61 charger by the 11th June. So looks like they are pro-actively contacting people who claimed.:good::good:
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how easy is it to use the the car charger as a stand? cause i have not open mine and looking to sell it
flystarjay said:
how easy is it to use the the car charger as a stand? cause i have not open mine and looking to sell it
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Super easy for me. It comes with a clamp with super sticky 3M tape on it. My bedside table has a shelf on the back so was able to stick it to he verticle bit holding the shelf, so it's above the actual table. Probably more difficult if you're looking to stick it on the table itself though as the clamp isn't that big. The charger has a car input and a USB C input so i just use the original Phone charging plug and cable and get the full 27W charging. I love the fact that it has sensors to grip and release the phone - honestly thats the main reason i decided to use it instead of the 15W charging stand that i already had!! :laugh: :silly:
I have an Audi A3 with the aeroplane style vents - the car charger wouldn't clip onto the vents (or anywhere else for that matter) and even if it did it's so heavy it would of dragged the whole unit down. My only option was to use the 3M pad to stick it on and I didn't wanna do that. Something to think about if your car doesn't have conventional air vents (A class comes to mind).
My Voucher code to get the correct charger arrived today and its worth £69.99 ... Can confirm it is not specific to the charger. You're able to buy anything from their store. I didn't need another charger, so I've got some smart scales on their way to me
got my voucher as well, yay, wish the expiry date was december or so to give me a chance to raise funds to buy their laptops
In ireland is the only place you get only the freebuds 3. very disappointing.
In case anyone wishes to know the status for Germany: Last Friday I received a little package from "Teqcycle Solutions GmbH" with a Huawei GT 2e Smartwatch and Freebuds 3 inside.
GT 2e is a real fine piece of technology, the Freebuds 3 are okay: Real nice and clever design, great feel and secure fit in your ears. Also the noise cancelling works astonishingly well, really makes a difference which I didn't expect. In addition, using the Freeebuds 3 for phone calls works pretty well, my dialog partners didn't even notice I was using a headset, they all reported a real great sound quality. But the sound if listening to music is just okay, weak bass, sound not really transparent and well defined, nothing to write home about. Plus inability to switch off the headphones without returning them to the charging case (which even allows wireless charging, so you can charge the case wirelessly with your P40 Pro). I *hate* forced charging as it wears down the battery quickly, especially devastating for tiny batteries like the 30 mAh ones in the Frebuds 3. I also miss some more touch control - at present, the Freebuds only react on double taps, not on single taps, not on triple taps, not differentiating between short and long taps, narrowing the range of control actions to just two, which is far too less.
Oops, wrote more than intended!
Klosterbruder said:
In case anyone wishes to know the status for Germany: Last Friday I received a little package from "Teqcycle Solutions GmbH" with a Huawei GT 2e Smartwatch and Freebuds 3 inside.
GT 2e is a real fine piece of technology, the Freebuds 3 are okay: Real nice and clever design, great feel and secure fit in your ears. Also the noise cancelling works astonishingly well, really makes a difference which I didn't expect. In addition, using the Freeebuds 3 for phone calls works pretty well, my dialog partners didn't even notice I was using a headset, they all reported a real great sound quality. But the sound if listening to music is just okay, weak bass, sound not really transparent and well defined, nothing to write home about. Plus inability to switch off the headphones without returning them to the charging case (which even allows wireless charging, so you can charge the case wirelessly with your P40 Pro). I *hate* forced charging as it wears down the battery quickly, especially devastating for tiny batteries like the 30 mAh ones in the Frebuds 3. I also miss some more touch control - at present, the Freebuds only react on double taps, not on single taps, not on triple taps, not differentiating between short and long taps, narrowing the range of control actions to just two, which is far too less.
Oops, wrote more than intended!
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I have to agree on the FreeBuds 3. I was disappointed with mine mainly due to the sound. I really wanted to like them as I'd moved from Apple to Huawei (P40 Pro). But compared to the 2nd Gen AirPods they really don't compare. Battery life isn't as good, sound quality is off the mark especially with bass as you say. I also found the ANC didn't work great, especially walking with it on as the wind creeps in creating a strange sound effect. And lastly I felt they give me a headache, I could sense them firing off waves when I had them in (which I know, makes me sound crazy...:silly. Sold mine and bought a wireless charging case for my AirPods and now I'm happy again!
hmm i really liked the sound and the bass, i thought it was as good as beats by dre, i was genuinely impressed.
I wish it had longer lasting battery, longer than 4 hours. Also wish you could control the volume, how did Huawei not add volume control to it?
and unfortunately, it is always charging