Wonder if anyone can help? I have a 3 yr old phone that I put a password on and cannot remember it. I haven't used if for two years but thought I would have a mess around.
However I am stuck now. Is there a way of overcoming this somehow. I still have the receipt from when I bought it. Any help or guidance appreciated.
Hi Hi,
it would be the easiest to make a factory reset, so all your data and all your locks are history...
https://www.devicesfaq.com/en/reset/lenovo-zuk-z2-pro
Thanks for the reply. I ended up reflashing a stock ROM, upgraded to Android 8 and changed the launcher. Tried AOSP 10 ROM but couldn't get on with it.
I did try to factory reset but my phone wouldnt allow it. Seems it is not as easy As it seems.
OK, without that you have been dealing with the material in the last few years, it seems a lot.
But the STOCK ROM is also good enough and should be enough.
If you want to update to Androi Q you have to read into the material with the various TWRP and factory / vendor partitions, but this has been discussed far too often, so there are corresponding threads.
Good luck, and if you don't need your Z2pro anymore let me know )
Related
I recently purchased a nexus 6 off ebay, likely a mistake, and now that I try to run the setup i can't because i'm not the original account on the phone. Is there anything I can do to get past this step, remove the old user account and add myself to the phone? I know the security measure was put in for a reason, but it definitely makes it hard when someone like me gets the phone and is now stuck with a good looking paperweight. I have tried contacting the seller and getting them to provide me with their info for the purposes of setting it up but they are reluctant to offer that up. Unsurprisingly.
Any help would be appreciated.
Thank you,
Fk
fkoulbot said:
I recently purchased a nexus 6 off ebay, likely a mistake, and now that I try to run the setup i can't because i'm not the original account on the phone. Is there anything I can do to get past this step, remove the old user account and add myself to the phone? I know the security measure was put in for a reason, but it definitely makes it hard when someone like me gets the phone and is now stuck with a good looking paperweight. I have tried contacting the seller and getting them to provide me with their info for the purposes of setting it up but they are reluctant to offer that up. Unsurprisingly.
Any help would be appreciated.
Thank you,
Fk
Click to expand...
Click to collapse
I'm sorry but the only way is with that password. This is fault of the seller, they did a factory reset without removing their Google account. If the seller won't help you, contact eBay resolution center.
@fkoulbot,
Unfortunately, plenty of threads here with the same situation.
What @Evolution_Freak said, or open a PayPal claim. Device "Significantly Not As Described". You'll get your money back.
Or, just post it back to him at his expense, and get him to do it properly.
"Hi,
I understand that you feel uncomfortable giving me your Google password. Since the phone is unusable without it, I will have to consider opening a paypal dispute.
To avoid this however, if you offered to cover the cost of 2 way postage of the device (+insurance), I could send the device to you to log into and remove your account properly before resetting and returning to me."
fkoulbot said:
I recently purchased a nexus 6 off ebay, likely a mistake, and now that I try to run the setup i can't because i'm not the original account on the phone. Is there anything I can do to get past this step, remove the old user account and add myself to the phone? I know the security measure was put in for a reason, but it definitely makes it hard when someone like me gets the phone and is now stuck with a good looking paperweight. I have tried contacting the seller and getting them to provide me with their info for the purposes of setting it up but they are reluctant to offer that up. Unsurprisingly.
Any help would be appreciated.
Thank you,
Fk
Click to expand...
Click to collapse
Hey, buddy. I had the same thing happen to me on Swappa. Fortunately the guy was willing to give me his password... BUT in the 2 hours it took him to respond to my dilemma, I had already found a way around it. (Take note that my bootloader was already unlocked when I received the device.) Here's what I did.....
I tried flashing a couple different ROMs to no avail.
Then I realized it was because I was flashing 5.1 ROMs.
So, I found a 5.0.1 ROM that doesn't have the reactivation built in, flashed it, got it set up, then flashed a new 5.1 ROM. It worked for me but YMMV. I do believe having an unlocked bootloader in the first place helped. Hope that helps.
hyst3rical said:
Hey, buddy. I had the same thing happen to me on Swappa. Fortunately the guy was willing to give me his password... BUT in the 2 hours it took him to respond to my dilemma, I had already found a way around it. (Take note that my bootloader was already unlocked when I received the device.) Here's what I did.....
I tried flashing a couple different ROMs to no avail.
Then I realized it was because I was flashing 5.1 ROMs.
So, I found a 5.0.1 ROM that doesn't have the reactivation built in, flashed it, got it set up, then flashed a new 5.1 ROM. It worked for me but YMMV. I do believe having an unlocked bootloader in the first place helped. Hope that helps.
Click to expand...
Click to collapse
Thanks so much for that info. I had actually received and tried that but because it wasn't unlocked i was stuck. I did get the login info but now worried that they somehow have access to the phone. I noticed the label of a "group" of apps on my home screen was randomly changed. I did DL an antivirus app and it found something but I'm still worried about the security of the phone. Do you happen to have any suggestion on the best thing i can do to absolutely clear any of the old account information etc?
fkoulbot said:
Thanks so much for that info. I had actually received and tried that but because it wasn't unlocked i was stuck. I did get the login info but now worried that they somehow have access to the phone. I noticed the label of a "group" of apps on my home screen was randomly changed. I did DL an antivirus app and it found something but I'm still worried about the security of the phone. Do you happen to have any suggestion on the best thing i can do to absolutely clear any of the old account information etc?
Click to expand...
Click to collapse
First thing I would do is go into Settings -> Accounts and remove the Google account that it was originally linked on. Then add your own. Do a factory reset, and you should be fine. If you want to go the extra mile, set up the reactivation lock under your account. I do believe that should clear any permissions he may still have as they would be linked to his Google account.
fkoulbot said:
Thanks so much for that info. I had actually received and tried that but because it wasn't unlocked i was stuck. I did get the login info but now worried that they somehow have access to the phone. I noticed the label of a "group" of apps on my home screen was randomly changed. I did DL an antivirus app and it found something but I'm still worried about the security of the phone. Do you happen to have any suggestion on the best thing i can do to absolutely clear any of the old account information etc?
Click to expand...
Click to collapse
Boot to bootloader.
Fastboot format userdata
(Note that this will wipe everything, including contents of SDcard.
I would lock then unlock bootloader which would wipe the phone and then go to google and download latest builds and flash the phone to factory stock. Boot in, if there isn't anything funky, then I would made a backup of the stock and flash custom ROMs from that point. I like to check first if it works bone stock wiped before tinkering. That way if anything is still wrong with it I know who's at fault.
farangutan said:
I would lock then unlock bootloader which would wipe the phone and then go to google and download latest builds and flash the phone to factory stock. Boot in, if there isn't anything funky, then I would made a backup of the stock and flash custom ROMs from that point. I like to check first if it works bone stock wiped before tinkering. That way if anything is still wrong with it I know who's at fault.
Click to expand...
Click to collapse
Why would you lock the bootloader? If you want everything wiped do > fastboot format userdata
cam30era said:
Why would you lock the bootloader? If you want everything wiped do > fastboot format userdata
Click to expand...
Click to collapse
Well, more likely if it's locked I would just unlock, but yes the act of flashing it to factory images will wipe in one go. Relocking and unlocking is redundant.
Guys does anyone confirm that is any way you can remove the Google Account Lock on Nexus 6 that the previous seller didn't remove the Goggle Account?
Thanks in advance!
Im having the same dang issue!! Hopefully I can get it flashed since sell won't give me password.
Greetings everyone!
Few weeks ago, I gave my device to a friend of mine to manually update it. Something went wrong so he decided not to go any further. Yday i tried to "Factory reset", after reset some error pop'd in the left upper corner of the phone.It says:
[LGE_SECURITY] ERROR: boot image signature
Critical failure: Unable to start kernel.
Unrecoverable bootloader error (0x00000002).
Anyone had any similiar or even the same problem as i am facing right now? Thanks in advance.
best regards, Milan
Guy didn't know what he was doing apparently. Your handset is still locked and he apparently tried installing a 3rd party ROM, lemme guess, you wanted a newer version of Android than 4.1., which is a reasonable enough thing. Problem is that out of the box you can't do that because it only boots images signed by LG and they abandoned development after releasing 4.1 and a couple of minor point releases. You aren't totally screwed but if you were having somebody else do it for you, you might need to get some help. You can find the details elsewhere here, or more likely point a more skilled friend at it, but here it is in a nutshell.
You need to get LG's official updating software (from the LG website) and you need to fiddle with it a bit until you get it to do a rescue because it expects to have already paired up with the phone while it was still working. If you already had it installed, great because it will make it easier. Anyway, you will probably have to manually pick your model and input the IMEI since it won't already know those things and it will go out and fetch the most recent image. You will push VOL Down and insert the USB cable from a powered down state, it will then do the rest. Good chance you will even retain your data unless that 'factory reset' you mention actually succeeded.
Of course that will only get you back to stock 4.1. Read around for the official way and several un-official ways to unlock your boot loader. Once that is done you can install a better recovery and then a newer version of Android. But the first step is to restore the stock software since you have to have a running phone to be able to unlock it.
And no, nobody has ever been able to explain WHY they lock them, but every single manufacturer seems determined to do it, chipmakers put a lot of work and ad copy into how extensive and unbreakable the locks on their newest chip is, etc. And then they either bow to customer demand and add an unlock feature or we here at xda do it for them... as a courtesy of course. Truly we do live in the asylum. Wonko the Sane was onto something.
Can someone please help. I'm getting desperate now. I flashed a Nougat build a little while ago but had some issues with Bluetooth and NFC so I flashed back to the original firmware using the dload folder and 3 button method. The installation seemed to go through fine but get's stuck booting at the vodafone logo. It then takes me into eRecovery where it attempts to download latest version over wifi but fails. I don't really know where to go from here because I can't access the internal sd card because the phone won't boot. I can access fastboot but don't really know what to do from there.
stevemacer10 said:
Can someone please help. I'm getting desperate now. I flashed a Nougat build a little while ago but had some issues with Bluetooth and NFC so I flashed back to the original firmware using the dload folder and 3 button method. The installation seemed to go through fine but get's stuck booting at the vodafone logo. It then takes me into eRecovery where it attempts to download latest version over wifi but fails. I don't really know where to go from here because I can't access the internal sd card because the phone won't boot. I can access fastboot but don't really know what to do from there.
Click to expand...
Click to collapse
Stevemacer10 Hello, I hope to be keen to help, because it happened to me the same thing, with two days of stomach ache for it. In wanting to load Android on my Nougat Huawei P9 Plus VIE-C02, with VIE-L09C605B354 and VIE-L29C185B320 I went into semi-brick or brick, or was only in bootloader, the screen with the green man to speak. No avail various ways, including via microSD-Fastboot or ADB to do restart your phone. Then, to my previous experience with a Huawei tablet, I logged on to the 'https://www.dc-unlocker.com/' site, and essend already registered, I bought 15 credits (15 Euros), for the 'option' DC Phoenix Firmware write ', valid for 72 hours, in addition to the program and downloaded the' DC program Phonix v29 '(https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial) following the related tutorial. Obviously procured the original firmware 'VIE-L09C02B133' or even lower versions, you'll have to unpack in a folder of your preference. Unfortunately, despite having used with DC Phoenix the original firmware was always also blocked me. At that point I wanted groped with a firmware that you can find on the same site of the DC-Unlocker (https://files.dc-unlocker.com/user.html?v=files/57694006a60d7) by downloading the firmware 'VIE_AL10B_M00A063_Factory_firmware_China_Nonspecific_Android_6.0_EMUI_4.1 .dgtks', which I loaded with DC-Phoenix on the phone. Rebooting of a minimal mode of andorid, I did not see well either. I went back into bootloader, as well as devone be made the previous steps that I have already described to you, and this time with DC-Phoenix I loaded on the phone firmware L09C02B128 and everything went well. Attention and keep in mind that just as I happened to me, the serial number of your phone is changed, to me has happened in '0123456789ABCDEF' and there was no way to change it, so as, while having the unlocked bootloader can not longer charge the TWRP recovery in order to then have root permissions. Until reading the paragraph '(Optional) Phone numbers REPAIR', I went to that point on the site 'http://hcu-client.com/'. Also here are sadly bought 8 credits (8,00 Euro) in order to work with the program 'HCU-Client v1.0.0.0115', you need to download and unpack, then follow the various instructions, which are not difficult when you have to be walked through the modding, otherwise you do even more damage. Let me know what you did and how it went to the method. I hope also good for you. In summary we want Euro 15 for Phoenix whose duration of operations applies to 72 hours and 8 Euro per HCU-Client, it can only use this for 24 hours.
P.S .: Obviously if you follow my instructions and all these signs you do so at your own risk, esonerandomi from every possible and accidental deterioration of the situation and the damage to your phone. Sorry for my English, whose translation has made Google translator.
---------- Post added at 12:59 AM ---------- Previous post was at 12:33 AM ----------
I wanted to say that the change of the serial number does not work well. The serial number has been changed from what I've shown you above, but was not put one I added that I had from the sales box. I write support and maybe let you know what they tell me. See you soon.
Hi Grlshia,
Thanks for getting back to me. It's such a minefield playing with all these different regional variants. I have though, managed to get it completely fixed. I just gave in and took it into the local Vodafone store and fortunately there happened to be one of the tech experts in there that owned a P9. He took it off me and within about 5 minutes he had completely restored it. He told me he just did a factory reset by holding down vol+ and power. I'm sure I had tried this myself to no avail previously but that's what he said he did.
stevemacer10 said:
Hi Grlshia,
Thanks for getting back to me. It's such a minefield playing with all these different regional variants. I have though, managed to get it completely fixed. I just gave in and took it into the local Vodafone store and fortunately there happened to be one of the tech experts in there that owned a P9. He took it off me and within about 5 minutes he had completely restored it. He told me he just did a factory reset by holding down vol+ and power. I'm sure I had tried this myself to no avail previously but that's what he said he did.
Click to expand...
Click to collapse
Stevemacer10 hello, I'm glad you've solved the problem. Unfortunately I'm still fighting because, for now I can only and even to load its firmware, but if you want to try to load the TWRP recovery for later obtain root permissions, it always fails. From what seems to understand me and certainly due to the fact that the bootloader unlock code now is different from what I have, because as I told you the serial number has changed and if I request a new unlock code, it stops notiziandomi the procedure that there is inconsistency between this number and the IMEI. For now I do not know what to do and how to proceed. I hope that over time can still solve my problem. A good evening to you :good:
i'v been throw it
after updating my p9 plus with a firmware that is not sutable to my area
my phone restarted and ask for an account wich ok but the problem was that the software not working properly and missing a keyboard.
and will not go to recovery mode to try another software.
this sloved by downloading a sutable correct software and unzip it into an SD card folder (i create) called dload, then swich off the device and turn it back on while holding three bottons (power+v up+v down) 10 to 15 sec. and the phone directly read from the SD card and start updating a new firmwarw.
try it.
it success with me , hope it work wth u
Hey,
So i used the SRK tool to try and root my VIE-L09C40 (P9 Plus)
Something seemed to happended during the rooting procedure and when i entered e-recovery it said it had to Download a new version, but couldnt connect to internet via wifi.
Any ways it seemed to work after a while but now i have no keyboard at all, so i cant literally start my phone.
it starts, boots the EMUI 5.0 logo and goes through the information a terms, i click the ok button and thats fine.
Next it tells me to sign in to my wifi, i select my wifi and when i go to type the password all i have is google voice as a keyboard, ive searched and searched but cannot find a way around it, also the frp has tripped on phone so i cannot log in to my google account without a keyboard.
How can i get around this?
do i have to flash parts of firmware?
any help would be great, i sent it away to hauwei and they say warranty void due to software!, can only assume something wrong was flashed?
Waiting for phone to be returned now, please help
I had the exact same issue last night as well. No keyboard and only an option to enter details with voice.
Ended up with an essentially bricked phone. Couldn't find any info on the problem online, so I have to improvise.
I'm starting from scratch after formatting etc. using stock oeminfo, recovery and rolling back to Marshmallow. (fingers crossed ADB will let me, because it was giving me errors before)
Will let you know if I'm successful and the steps I took.
=====================
tolerant said:
Hey,
So i used the SRK tool to try and root my VIE-L09C40 (P9 Plus)
Something seemed to happended during the rooting procedure and when i entered e-recovery it said it had to Download a new version, but couldnt connect to internet via wifi.
Any ways it seemed to work after a while but now i have no keyboard at all, so i cant literally start my phone.
it starts, boots the EMUI 5.0 logo and goes through the information a terms, i click the ok button and thats fine.
Next it tells me to sign in to my wifi, i select my wifi and when i go to type the password all i have is google voice as a keyboard, ive searched and searched but cannot find a way around it, also the frp has tripped on phone so i cannot log in to my google account without a keyboard.
How can i get around this?
do i have to flash parts of firmware?
any help would be great, i sent it away to hauwei and they say warranty void due to software!, can only assume something wrong was flashed?
Waiting for phone to be returned now, please help
Click to expand...
Click to collapse
dmccort said:
I had the exact same issue last night as well. No keyboard and only an option to enter details with voice.
Ended up with an essentially bricked phone. Couldn't find any info on the problem online, so I have to improvise.
I'm starting from scratch after formatting etc. using stock oeminfo, recovery and rolling back to Marshmallow. (fingers crossed ADB will let me, because it was giving me errors before)
Will let you know if I'm successful and the steps I took.
=====================
Click to expand...
Click to collapse
Good luck, i did read that it might be possible to install the base firmware back to it and then update again.
Im sure we are not the only people this has happened to and if you succesfully do this, maybe consider making a full step by step guide so to help others.
Fingers crossed
:good:
Will do my best.. So far it's been a major. I've managed to flash a working stock ROM and boot up. But there are a few things to smooth out. Such as, I have no IMEI number now and the build is C900, also the bootloader is modified.
To get it to boot I had to use DC- Phoenix to flash a factory firmware(Chinese) which I had to pay for. Then I flashed a stock vie-l09c432b181 ROM over the top.
To repair the IMEI I'll have to use HCU, which I'll have to pay for as well. But that's ok. If I can get my original IMEI back, I can use the original unlock code I got earlier this year, otherwise I'll have to get a new one based on a new IMEI.
I can repair the bootloader and region code using twrp etc. so that's not a problem.
I'm actually using the phone to write his reply, so I can at least use it.
Once I have it all 100% working I'll try to put together a full step by step.
Cheers.
Well, I have a working phone. But, it'snot stable. Having trouble with mobile connection, sms, mms, 4g etc not staying connected. So wont be doing any write-ups just yet.
Not until it's stable.
I'm wanting to return it to complete stock now. And that requires trying to find an oeminfo file for C706 (New Zealand).
Will add more as I get there. Sorry.
I had the same problems. All I did is updated the phone with the firmware you want via Twrp . Be warned that it will replace the recovery back to stock. Also clear the cache and etc.
I had a similar issue with SRK tool, bootlooping, won't flash new firmwares, lost all the stock apps and diagnostic tools.
I'm now stuck on a TEST-KEYS build with no NFC or Bluetooth.
My solution was to throw the piece of junk in a drawer, forget about it and I went and bought a Pixel XL instead - a phone that is properly supported and gets updates quickly.
After much messing and a headache I finally got to c432b370
And everything back to normal
tolerant said:
After much messing and a headache I finally got to c432b370
And everything back to normal
Click to expand...
Click to collapse
How did you succeed?
I am stuck on TEST-KEYS but I am not able to flash other roms on it. When I go to recovery, the update process stops after a while
Sent from my VIE-L09 using Tapatalk
Some update was downloaded yesterday and I lost some options like system updates which was next to the about phone option.
Also lost the ability to use themes, every time I select one the theme app just close and nothing changes.
I tried factory reset, and no luck there. Not really sure what else to do. And this is my first (and last) Android phone. Can someone please guide me on fixing these issues?
My device is VTR-L29-C649B170
I've managed to restore my device using the following guide:
stechguide com/download-huawei-p10-nougat-firmware-update/
However, still missing system updates...
Ok, last update.
I've managed to almost fully restore my phone, however, I had to rebrand it to L29C636 instead of the stock I had, I guess there's nothing I can do about that for now. I actually went to a technician and he said there's nothing much to he can do without breaking the warranty, so I did it myself...
I do want to thank Team TM for some guidance, tools and firmware database.